Jobs in west midlands

Team: Finance

Location: Remote

Work pattern: Mon-Fri, 35 hours per week

Salary: Up to £27,466.16 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Branch Finance Assistant:

- supporting our branches with all finance-related matters and queries

- ensuring volunteers with financial responsibilities are correctly equipped

- supporting operations with finance processing when there are branch vacancies

- training new and existing volunteers and operations staff on compliance to policies

- oversee and manage branch P-cards and mobile payment devices

- assisting with simple internet banking troubleshooting from branches

About the Finance team:

The Finance Directorate has a highly skilled team of employees who cover financial accounting and transaction processing, management accounting and reporting and payroll. The Charity has an annual revenue budget of £100m and operates a trading subsidiary with income in excess of £2.0m per annum. The team processes around 5,000 supplier payments per year. In addition, they run a payroll for over 1,000 staff and support over 220 branches and their volunteer treasurers, as well as providing financial advice and support to the 36 centres and a chain of over 100 shops.

What we’re looking for in our Branch Finance Assistant:

- experience working in a similar role, within an office environment

- experience working in a customer-oriented role, willingness to provide a high-quality service

- experience using basic accounting software or a similar type of database

- experience of working within a charity and alongside volunteers

- ability to work independently and proactively with a highly organised approach

- experience using Microsoft Excel to an intermediate level

- excellent communication skills both written and oral

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 15th May 2025

Virtual interview date: w/c 2nd June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The DAPO Project Manager will work closely with the DAPO Programme Manager and SafeLives Finance Manager to support the successful delivery of the programme and maintain effective commissioning relationships with service providers across each pilot area. Key responsibilities will include overseeing commissioning contracts, supporting programme implementation, managing stakeholder relationships, and providing regular progress reports to commissioners.

Hours: 22.5 hours per week with flexible working hours and provision of an out-of-hours response as needed.

Location: Remote working. You will be required to travel when the role requires it.

Contract: Fixed term contract to 31st March 2026.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on 30th May 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

About GMYF

GMYF is a long-established charity that works with young people across Greater Manchester to support their aspirations and create opportunities. We deliver a year-round programme of recreational and educational opportunities to young people within our stand-alone Centres as well as providing support to affiliated clubs.

GMYF opened our first youth centre in Partington in September 2022 and a second youth centre in Charlestown in July 2024. These Centres provide an ambitious and enriching curriculum for young people with a wide range of activities. We also jointly own an Outdoors Activities Centre in Cumbria – Ormside Mill. GMYF took on a management function for Norbrook Youth Centre in Wythenshaw from 1st May 2025, a previous affiliate member.

Now is a fantastic time to get involved with GMYF and support our work!

To find out more please our website.

Youth Worker Summary

We have two roles available, a full time youth worker role and a part time youth worker role 17.5 hours per week.

The role of a GMYF youth worker is to be young person centred, providing a nurturing, safe and supporting environment for young people, building and maintaining positive relationships with them. You will be based at Norbrook Youth Centre working with 9-16 year olds, mainly in the 4pm – 8pm period. You will support the Youth Activities Lead in planning and delivering a full programme centre-based activities, as well as supporting our outdoor adventure team with outdoor activities and residentials.

Main tasks and responsibilities

Key areas of focus will include:

· Supporting young people, building and maintaining positive relationships with and recognizing their different needs and starting points. Have strong commitment to the values of acceptance and respect within youth work and being a positive role model. Encourage young people to take an active role in social action projects, youth voice and young leader activities

· Assist the Youth Activities Lead, working together with the team in planning and delivery of full program offer, including evening youth club sessions and off site educational visits, including to our outdoor centre in Cumbria with occasional over night stays . Assist in the development and introduction of additional activities such as twilight sessions, youth voice, targeted group work and mentoring

· Identify formal and informal educational, social, cultural and recreational needs of the young people and help to plan a positive interventions and innovations which enhances the knowledge, awareness and personal development of young people

· Articulate and record young people’s progression in sessional and project recording documentation and provide information for management and funding reports.

· Attend occasional weekend residentials and events at the GMYF’s outdoor pursuits centre and encourage young people to get involved. Support  the planning and delivery of off-site trips/activities at local  venues

· Comply with all policies and procedures relating to safeguarding, codes of conduct, health and safety and equality and diversity. Be alert to issues of safeguarding and child protection, ensuring the welfare and safety of young people is promoted and prioritized. Report any concerns and participate in regular safeguarding training

· Represent GMYF at events and meeting with partner agencies. Ensure conduct is professional and represents the charity in a positive manner to internal and external visitors, working with a wide range of local partners and community organisations

· Commit to continuous professional development with own training, accessing available training including youth work specific courses

· Carry out all duties with the scope of the role as directed with due diligence and professionalism

About You

We are looking for candidates who believe in GMYF’s mission, values, and are experienced in working with young people. You will be able and confident in building positive relationships with young people, always taking a young person centred approach. You will have experience planning and delivering activities, bringing creative and innovative ideas to share for young people. You will have good team working and organisational skills, understanding of safeguarding, and willingness to undertake further training.

Other Requirements

The post is subject to a satisfactory Enhanced DBS check.

This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.

Equality and diversity matter to us. If you think you would be suitable for the role, we would love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Applications

The closing date for applictions is 12 Noon on Monday 19th May 2025.

Interviews will take place on Wednesday 28th May 2025 at Norbrook Youth Centre, Wythenshaw.

Family Support Foster Carer

Overview

The family support foster carers (FSFCs) mentor their families and offer short breaks for children, offering stability and giving parents time to address their challenges with support. They provide feedback on their involvement with the families during review meetings.

The FSFCs could be experienced foster carers within the service who want to develop their skills and explore a new opportunity within fostering. Alternatively, they can be recruited specifically to this role in SUSD but must gain approval prior to commencing in the role. Is it imperative that the FSFCs have the skills and commitment to working with both parents and children as part of the SUSD programme. A role description for the FSFC is included in this pack.

Role and Responsibilities

The key aspects of the role are to

• provide weekly mentoring support for parents who are referred to SUSD. There is maximum caseload of 4 families at any one time.
• support the family to set and review goals, using our Person Centred Planning app.
• provide one planned short break each month for each referred child.
• offer crisis response support to families in the form of phone calls, visits or crisis short breaks.
• attend training provided by The Fostering Network & the Local Authority, enabling the FSFC to provide training and support to families.
• help with family activities, such as outings, family activities, summer schemes and residentials

The Family Support Foster Carer will be required to record details of the support provided, sharing with the supervising social worker as appropriate. During weeks that the FSFC has attend a review or support meeting for a family, they will not be required to complete another mentoring session with that family.

Working with parents and families

Families are referred to Step Up Step Down by their social worker. The scheme is voluntary, and families are empowered to decide whether they want the support. SUSD support has 4 primary aspects:

• mentoring for parents
• short breaks for children
• family activities
• community supports.

SUSD Mentoring Sessions are based upon areas of identified need. These are decided through the referral process and the initial planning meeting and are reviewed every three months throughout the duration of SUSD support. The key areas of support are: Routines, Budgeting, Healthy Living, Mental and Physical Wellbeing, Behaviour Management, Access to supports, Family Relationships, Dealing with Crisis Situations, Play and Stimulation.

The FSFC will also be required to give updates and share progress at review meetings. Information required will be:

• number of parent mentoring sessions since the previous SUSD review (including cancelations), and details of the work covered with the parent;
• number of short breaks since the previous review, and details of activities;
• any and all other support given to the family.

Support for the Family Support Foster Carer

Personal development and self-care is important, as we know that the best supporters are well supported themselves. There are several ways that SUSD will support the FSFCs.

• There will be regular supervision where they can discuss complex cases or raise any issues.
• FSFCs will be encouraged to attend training that will support them in the role, and to take an active role in identifying what this training should be.
• Quarterly carer support sessions are organised to enable the FSFCs & other SUSD team members to meet and learn from each other.
• FSFCs are also encouraged to form informal peer support networks.

Service: Children's Services

Salary: To receive a minimum allowance of £19,700, up to a maximum of £32,700 per annum

Please note, this is a self employed role and you will receive a weekly allowance. As a registered foster carer you will qualify for Qualifiying Care Relief and can earn up to £18,000 before paying tax.

What will you do? 

You will work with a highly motivated staff and volunteer team to deliver a quality outreach advice and support service for individuals with an acquired brain injury in Gloucestershire.

We value transferrable skills and are particularly interested to receive applications from candidates who have experience of managing a client caseload and of working to empower and support vulnerable adults.

Under the direction of the CEO at Headway Gloucestershire, you will work alongside clients with complex needs to support their recovery, wellbeing, independence and autonomy, working towards agreed goals and recording key outputs and outcomes. This might include:-

1. Providing brain injury recovery information and advice, working with compensation situations and making referrals to clinicians and health providers.

2. Maintaining tenancies by assisting with paperwork, organising payment plans, negotiating with landlords or mortgage providers.

3. Form filling for welfare benefits, housing applications, blue badges and bus passes etc.

4. Supporting people to access resources in their local community including leisure, education, volunteering and employment opportunities.

5. Supporting people to attend appointments and meetings when relevant.

6. Working with other informal and formal support providers.
 

About us

Headway Gloucestershire was established in 1988 and since then has been working to make a positive difference to the lives of people with an acquired brain injury. We provide specialist recovery support and respite through our centre-based Enablement Service and outreach support through our Community Links service.

Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.

Our centre-based Enablement Service is the heart of Headway Gloucestershire. Open every weekday, we offer activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. Our Community Links Service offers outreach advice and support for people with an acquired brain injury in Gloucestershire and is often the first point of contact.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £30,753 FTE
• Hours: 35
• Contract type: Permanent
• Location: Homebased within West Midlands & North Wales area (see below postcodes)
• Closing date: Sunday 25th May 2025
• Phone interviews: w/c Tuesday 27th May 2025
• Panel interviews: Monday 2nd, Thursday 4th, Friday 5th June 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.

This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.

You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The West Midlands and North Wales regions are areas filled with some of our most committed supporters, but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Birmingham hospitals and out in the community in North Wales, so building relationships with these teams are a must.

Candidates should live within West Midlands and North Wales regions, in one of the following Postcodes: Worcestershire: WR postcodes, Birmingham area: B, DY1-11, DY13, Warwickshire: CV postcodes, Staffordshire: DE13-14, ST, WS, WV Shropshire: DY12, DY14, SY1-4, SY6-9, SY11-13, TF, WV15-16, Walsall: WS1-2, WS8-10, North Wales: SY10, LL and CH4-8

Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered. If you don’t live in one of these postcodes and don’t have plans to relocate, your application will not be taken forward. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved;
• To steward our most committed supporters and deliver legendary supporter experience;
• To be a key, valued member of your regional team and UK wide team;
• To identify, cultivate and secure partnerships and donations within your area;
• To work with your local service team/s to build and maintain strong and effective working relationships;
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story

What do I need? 

• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team Player

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website via the apply button.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Fundraising Administrator
 
Location: National Training Centre, Osgathorpe
Department: Fundraising, Marketing & Communication
Salary: £23,809 per annum
Hours: 37.5 hours per week (Monday - Friday)
Job Type: Full time
Contract Type: Permanent
 
Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference, this could be the role for you!
 
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
 
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Individual Giving Fundraising Administrator to join our dedicated fundraising team.
 
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
 
What you will do:
 
You will play a vital role within our dedicated Supporter Services function as part of the Individual Giving team. This role is responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners’ primary customer relationship management (CRM) database. The role has a specific focus for the administration and fulfilment of the My Amazing Puppy (MAP) sponsorship scheme. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will work with the Individual Giving team to develop and send regular ‘pupdates’ to MAP members to an agreed annual schedule. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play a vital role in raising income, improving our systems and seeing the results of your work.
 
It is an exciting time to join us as the charity marks its 35th anniversary this year and we will be doing lots to celebrate!
 
What we’re looking for:

• Knowledge of database systems and experience with database administrations and data entry.
• Proficient in the use of all Microsoft Office applications.
• The ability to write reports and evaluations using data.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent written and verbal communication skills
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.
• A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.

 
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
We can offer you:

• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
• Mileage expenses (45p per mile)

 
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. We can offer you working one day a week from home.
 
It is not essential for you to hold a valid driving licence but you will need to be able travel to our rural training centre daily.
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 6th June 2025
First interviews are scheduled to take place online (via MS Teams) on 11th June*
 
Second interviews are scheduled to place at our National Training Centre, Osgathorpe, Leicestershire on the 18th June*
*Subject to changes.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
REF-221379

Play a vital role to ensure that the voices of lived experiences contribute effectively to the development of policy, research, and services in eating disorders.

We are recruiting maternity cover for a Co-production Officer role at Beat, the UK’s eating disorder charity. You will work passionately to ensure that the voices of people with eating disorders and their carers (referred to in the team as experts by experience) contribute effectively to the development of research, policy, and services. This will include projects led by researchers, clinicians, or policymakers that we are supporting with co-production, and projects within Beat.

The role is based remotely and will require evening work for the facilitation of co-production groups and sessions.

Beat offers flexible working across four days/week, more details on the role and how to apply are available in the candidate pack.

We are looking for a friendly and enthusiastic appointments administrator who has excellent communication skills to work within our team, as you will be the first point of contact for our clients and people accessing Beacon.

Our ideal candidate is committed to providing a high standard of accuracy in thier work, as you will be responsible for maintaining up to date records and data.
You will be professional in your approach, have fantastic listening skills and are committed to providing a high standard of care in your work.

You will have previous experience of working in a fast paced office environment, where you will have skills in multi tasking and organisation to meet the demands of the service, alongside working collaboratively within a team and are proactive in problem solving.

Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.

We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.

The hours for this role are 12 hours per week.
Wednesday 08:45 - 13:45
Thursday 14:45 - 21:15
This position will require some flexibility in the case of sickness or annual leave within the wider team.

The salary for this position is £24,570 per year,pro rata.
The actual salary based on 12 hours is £7,862.40

Beacon is a charity empowering people to have good mental health and improving the lives of others. To enable us to do such brilliant work, we provide a supportive and welcoming environment for our teams.

Alongside the ability to expand your skills and development through the diversity of tasks, we will also offer:

• CPD opportunities and training
• Staff counselling scheme
• 31 days annual leave including bank holidays, rising to 35 after 4 years
• Pension with 3% employer contribution scheme
• Charity Discount Worker Scheme
• Cycle to work scheme
• We are a real living wage employer

We have an exciting opportunity for a Triage & Early Intervention Officer to join the New Era team in Stafford , working 37.5hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

• The Triage and Early Intervention Officer (TEIO) will be responsible for making initial contact with adults who may require support after experiencing domestic abuse.
• You will speak on the telephone to adults who have experienced domestic abuse and you will be responsible for completing risk assessments and safety planning. During the call you will provide practical and emotional support in a way that is flexible and caring, listening carefully to what is being said and showing empathy at all times.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Assistant Consierge
 
Location: Daventry with hybrid working
Department: Bush & Company
Salary: 23k-25k per year
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent
 
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life changing injuries and supporting the legal and insurance industry to care for clients.
 
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives.
 
THE PURPOSE OF THE ROLE
 
As an Assistant Concierge you will be responsible for providing day to day operational support to a team of Clinical Case Managers.
 
WHAT YOU WILL BE DOING AS CASE MANAGER ASSISTANT

• Research services, equipment or goods that clients require.
• Book and coordinate travel, bookings, tickets and service providers to meet the needs of our clients.
• Keep accurate records of all purchases to ensure they are allocated to the correct client
• Monitor client spending accounts to ensure case managers have access to accurate balance information when needed.
• Assist clients to prepare for meetings and appointments.
• Follow up request for GP and medical records.
• Assist Case manager with administrative duties
• Organise client related meetings, ensuring invitations are issued, agendas produced, accurate minutes maintained and circulated.
• Gathering of pre meeting reports and summaries as required.
• Undertake direct client related work as allocated by the case manager. This will include the establishing of timetables, implementation of agreed strategies and monitoring to report back on their effectiveness
• Set up taxi accounts and book taxis for clients.
• Flagging up when goal sheets and risk assessments need to be updated / reviewed.

 
SKILLS AND EXPERIENCE REQUIRED

 

 

• Excellent written and verbal communication skills including excellent client relationship management.
• Microsoft Office proficient and high level of confidence using Apps and boking services.
• Preferably having experience working with disabled or vulnerable individuals.
• Excellent organisational and interpersonal skills.
• Ability to work independently on a broad variety of projects with competing deadlines.
• A 'can do' working style

 
PERSONAL ATTRIBUTES

 

 

• Curious to challenge the status quo.
• Unified in working together for the same goals and vision.
• Driven to achieve, succeed, and progress.
• Passionate about our customers, our business and personal performance

 
In addition to a competitive salary, we offer 23 days holiday, a contributory pension, and a healthcare scheme with Simply Health.
 
We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People and have been voted the 43rd Best Small Employer in the UK for 2022.
 
We look forward to hearing from you!
 
Working at Bush & Co
 
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life changing injuries and supporting the legal and insurance industry to care for clients.
 
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives.
 
Working with Bush & Co you can expect to work with like minded people who challenge the status quo, care about what they do, learn from each other and never take their eyes off the end goal; we think that’s pretty special.
 
REF-221339

Join the leading national charity dedicated to supporting babies, families and neonatal healthcare professionals. This is an excellent opportunity for a creative and proactive programme officer to make a real difference to the lives of babies in neonatal care.

Role Summary 

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Baby Charter Officer to join our enthusiastic and passionate team.
 

• Location: South West England or East Midlands
• Salary: £25,000 FTE (£15,000 - £17143 pa actual salary)
• Terms:    21-24 hours per week, 12 month fixed term
   

Role Details

We are looking for someone with a passion to improve healthcare for babies born premature or sick, through supporting neonatal units to improve practice with the Bliss Baby Charter.

The Baby Charter is a national accreditation programme being undertaken by most neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby. This is known as Family Integrated Care, or FICare.

The ideal candidate will be able to demonstrate the following skills and experience:

•Excellent interpersonal skills, with experience of communicating with a range stakeholders 
•Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
•A flexible, positive and solution-oriented approach to work
•A strong understanding of equity, diversity and inclusion, and the ability to work with and support people from diverse backgrounds
•Ability to use service-user feedback to continuously improve services and innovate
•Attention to detail, and experience of capturing and reporting on progress
•Experience of working with healthcare professionals.
 

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. Please note this role has been re-posted, previous applicants need not apply.

Don’t meet every single requirement? 
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• The deadline for applications is 9am Wednesday 14 May 2025.
• First round interviews will be held virtually on w/c 19 May

• Second round interviews will be in person at our London Bridge offices on w/c 26 May

We are looking for a Finance Officer at Cruse Bereavement Support. You will assist the Finance Team in maintaining accurate financial records of the charity. The work will involve processing sales orders and invoices, customer receipts and credit control. The role also includes completing bank reconciliations, processing expenditure and liaising with suppliers to ensure the account statements are accurate, and preparing accruals and prepayment schedules.  This is a unique opportunity to gain experience at a national charity and help make a difference.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th May 2025, with interviews taking place from 21st May 2025 via Microsoft Teams.

Please be advised that if you do not hear from us by 21st May 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Working as part of the Development Team, to plan and execute effective fundraising strategies for Derby Theatre. The role will have a particular focus on copywriting for trusts and foundations, cultivating donor relationships and coordinating and developing Derby Theatres’ Friends scheme.  The Development Officer will also deputise for the Head of Development as required.

 

Key responsibilities

Trusts and Foundations

· Conduct research into possible funding streams for funding priorities.

· Assist in the production of funding reports for existing supporters.

· Update the reporting schedule, to include deadlines.

· Draft applications for small grants (under £15,000) and support the Head of Development in making applications for large grants.

· Assist the Head of Development in creating proposal templates for all key projects.

 

Individual Giving, including Friends Scheme

· Work closely with the Head of Development to develop and manage the individual giving strategy, including legacy fundraising, to ensure retention and growth.

· Coordinate and administer the Derby Theatre Friends Scheme including payments and renewals alongside the marketing and box office team.

· Work closely with the marketing team to oversee all Friends communications, including scheduling and writing content.

· Take responsibility for stewarding relationships with donors and Friends including arranging meetings and supporter events throughout the year.

· Work with the Box Office team to oversee and grow Point of Sale (POS) donations and Gift Aid sign up, working to achieve targets set and reporting progress to the Head of Development.

Corporate Giving

· Work with the Head of Development to implement the Corporate Giving strategy to include researching and identifying new corporate prospects. Attend networking events to build relationships and take responsibility for cultivating prospects, developing relevant proposals and key messaging and overseeing the administration relating to corporate supporters.

Development Events

• Organise, manage and attend supporters’ evenings including liaising with front of house and catering staff, and managing the guest list.

Administration

· Support the development and executive teams by preparing briefing notes, and research profiles for the fundraising activity.

· Assist the Head of Development in keeping the team informed with any legislation or trends development within fundraising.

· Maintain accurate records on Spektrix and the shared drive, as well as keeping efficient paper files and audit trails where appropriate and make sure financial data is accurate and funds are received timely.

· Liaise with all teams to ensure that project information and budgets are up to date.

· Update the website and printed materials with the relevant fundraising information and credits.

· Support on the collation of data for applications and reports, including Arts Council England reporting.

General

· To actively support and promote Derby Theatre’s Learning Theatre model, including a commitment to engage with the University of Derby’s Theatre-related higher education provision; to contribute to learning opportunities such as work experience, placements, and the theatre’s role as a learning environment.

· To keep up to date with developments in the industry as they relate to your role, and to contribute to the overall development of the department and organisation.

· To take an active role in the team and staff as a whole, and to attend team, departmental or cross-organisation meetings as required.

· To ensure that Derby Theatre’s policies, procedures and values are observed in every area of the department’s work.

· To act always in the best interests of Derby Theatre, always protecting intellectual property and confidential information.

· To carry out any other duties as may reasonably be required from time to time, commensurate with the level of the post.

· We expect all Derby Theatre staff to work in a flexible manner to effectively deliver their role and in line with the values and mission of the company, including the Learning Theatre model, Equality and Diversity, and Sustainability.

· The job description for this position may be reviewed and amended to incorporate the future needs of the department and the organisation.

To read the full job description, person specification and for how to apply, please visit our website.