Jobs in Wiltshire
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 June 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based organisation that protects freshwater wildlife through practical and innovative nature conservation projects across England and Wales.
The Director, Central Team, will develop and oversee programmes across Oxfordshire and Buckinghamshire, playing a key role in realising our vision of building the Freshwater Network.
As a member of the Senior Management Team the postholder will lead the Central Team and work across the following areas:
• Strategic development
• Leadership and management
• Fundraising
• Project delivery
• Partnership development
• Technical supervision
• Finance
This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious.
The Director will have the ability to think on their feet, steer the direction of the
programme teams and support them to achieve the long-term goals of the organisation.
Closing Date: Friday 17th July 2025 (5pm)
Interview Dates: First round interviews: 27th July 2026 (On Microsoft Teams)
Second round interviews: 11th August 2026 (In-person)
The second-round interviews will be held at our offices in Oxford.
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Job title: Trusts and Grants Fundraiser
Reports to: CEO
Location: Winchester
Hours: 21 hours per week (Hybrid as an option although weekly attendance in the office is essential)
Salary: £36,727 Pro-Rata
Trinity Winchester is seeking a skilled and experienced Trusts and Grants Fundraiser to join our established team and play a key role in securing income, strengthening revenue streams, and growing sustainable funding for our work.
Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.
We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.
From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.
Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.
We aim to support individuals to change their situation and aspire towards positive fulfilling futures.
This role is responsible for generating income from charitable trusts, foundations, and grant-making bodies to support the organisation’s mission and strategic priorities. The postholder will research opportunities, develop compelling funding applications, manage a pipeline of prospects, and steward funder relationships to secure and retain income. They will also work closely with colleagues across the organisation to gather information, develop budgets, and produce high-quality reports demonstrating impact.
Key Responsibilities
· Identify, research, and prioritise prospective trusts, foundations, statutory funders, and other grant-making bodies that align with the organisation’s work.
· Prepare and submit high-quality, persuasive, and tailored funding applications, proposals, and expressions of interest.
· Develop strong cases for support by working with programme, finance, and senior colleagues to gather evidence, budgets, outcomes, and impact data.
· Manage a pipeline of prospects and applications, ensuring accurate records of deadlines, submissions, decisions, reporting requirements, and income forecasts.
· Build and maintain positive relationships with new and existing funders through timely communication, stewardship, and follow-up activity.
· Monitor and coordinate grant reporting, ensuring funders receive accurate and compelling progress and impact reports on time.
· Contribute to the development and implementation of the organisation’s trusts and grants fundraising strategy and annual plans.
· Track performance against targets, monitor trends in the funding landscape, and identify opportunities to improve success rates and grow income.
· Maintain accurate records on the organisation’s CRM or fundraising database and ensure compliance with data protection and fundraising regulations.
· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.
Person Specification
Essential
· Proven experience of securing income from trusts, foundations, or other grant-making bodies.
· Excellent written communication skills, with the ability to produce clear, persuasive, and accurate funding applications and reports.
· Strong research skills and the ability to assess funding opportunities against organisational priorities.
· Experience of managing multiple deadlines and priorities, with strong organisational and project management skills.
· Ability to analyse information, develop budgets with colleagues, and present impact in a compelling way.
· Experience of building effective internal and external relationships.
· Competent IT skills, including experience of using databases or CRM systems and Microsoft Office applications.
· A high level of accuracy, attention to detail, and personal accountability.
· A commitment to the values and mission of the organisation.
Desirable
· Experience of working in the charity or not-for-profit sector.
· Knowledge of trusts and foundations fundraising in the UK.
· Experience of using fundraising databases to manage pipelines and reporting schedules.
· Understanding of monitoring, evaluation, and impact reporting.
· Experience of preparing statutory or public sector funding applications.
Key Working Relationships
The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.
Why Join Trinity Winchester
Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.
We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.
What We Offer
- A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.
- A part-time role of 21 hours per week, office based in Winchester, with the option of Hybrid working.
- The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.
- A supportive team environment with scope for initiative, creativity and continuous improvement.
- On site parking,
Application Process
To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.
Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.
Equality, Diversity and Safeguarding
Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.
We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.
Job Title: Marketing and Communications Officer
Reports to: CEO
Hours: 21 hours per week (office based)
Pay: £30,079 Pro-Rata
Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.
Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.
We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.
From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.
Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.
We aim to support individuals to change their situation and aspire towards positive fulfilling futures.
Role Purpose
The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.
Key Responsibilities
· Support the development and delivery of marketing and communications plans that align with organisational priorities.
· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.
· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.
· Manage and grow our volunteer base.
· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.
· Maintain and update website content and support the effective use of content management systems and email marketing platforms.
· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.
· Manage and regularly update the fundraising database.
· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.
· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.
· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.
· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.
· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.
· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.
· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.
· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.
Person Specification
Essential
· Experience in a marketing, communications or similar role.
· Excellent written and verbal communication skills, with strong attention to detail.
· Ability to create compelling content for different audiences and channels.
· Experience of using social media, websites and email marketing tools in a professional context.
· Strong organisational skills with the ability to manage multiple tasks and deadlines.
· Ability to work collaboratively with colleagues and external stakeholders.
· Good understanding of branding, audience engagement and communication best practice.
· Confidence using Microsoft Office and other common digital tools.
· Ability to analyse performance data and present findings clearly.
· Awareness of data protection, accessibility and copyright considerations in communications work.
Desirable
· Relevant qualification in marketing, communications, public relations, digital media or a related field.
· Experience of working with design tools, content management systems or analytics platforms.
· Experience of campaign planning, media relations or event promotion.
· Understanding of SEO, digital accessibility and content performance optimisation.
· Experience of working within a regulated, public sector, charity or membership environment.
Key Working Relationships
The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.
Why Join Trinity Winchester
Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.
We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.
What We Offer
· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.
· A part-time role of 21 hours per week, office based in Winchester.
· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.
· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.
· A supportive team environment with scope for initiative, creativity and continuous improvement.
· On site parking,
Application Process
To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.
Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.
Equality, Diversity and Safeguarding
Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.
We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.
Team: Retail
Location: West Region (Covering South Wales, Bristol & Reading)
Work pattern: 35 hours per week, Monday to Friday with some working weekend
Salary: Up to £44,289.75 per annum + £3,600 car allowance
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Area Retail Manager:
- Drive commercial performance across the Area by maximising income, controlling costs, and applying strong commercial judgement and creativity.
- Lead and develop shop teams (employees and volunteers) to deliver excellent retail performance, safe daily operations, and strong results across donated goods, new goods, online sales and Gift Aid.
- Act as a Cats Protection brand ambassador, role-modelling the charity’s values while ensuring high-quality shop standards, people management, and effective Area-wide operations.
About the retail team:
- Our retail operation consists of over 80 charity shops
- Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Area Retail Manager:
- Experience of managing in a multi-site retail operation
- Experience of managing employees, including recruitment, engagement, retention, performance management and dealing with workplace issues
- Experience of setting and managing income and expenditure budget
-
Demonstrable experience of effective decision-making
- Experience of managing health and safety processes and issues in a retail environment
- Full, valid UK driving license and access to own vehicle
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 17th June 2026
Virtual interview date: Week commencing 22nd June 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
- In person meeting/final stage interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Support Coordinator
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: 000009 Stroke Association Support Coordinator
Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 5 July 2026
Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
· Experience/background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We are seeking an Assistant Director – Digital and Innovation to play a central role in shaping how Villiers Park delivers and develops its programmes at a pivotal point in the implementation of our 2025-30 strategy. This role represents an exciting opportunity to lead on the development of our digital education offer and innovation work, ensuring it enhances both the reach and depth of our programmes for young people across the UK.
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. As we continue to grow, digital provision and innovation are increasingly important in enabling us to reach more students, and to do so in engaging and inclusive ways.
Digital learning and programme innovation will be critical to the next phase in our strategy, building on the foundations we have already established, including the development of our learning platform and programme model. Alongside this, Leadership Challenge continues to expand as a key national outreach and social action programme, and this role will be instrumental in ensuring its quality and impact.
Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Assistant Director – Digital and Innovation will work closely with colleagues across programmes, partnerships, communications and fundraising, as well as external partners, to ensure our digital and programme offer is coherent, forward-thinking and aligned with our mission.
This is a unique opportunity to combine strategic leadership with practical delivery, helping to translate ambition into impact for the young people we serve.
Sarah Chick
Head of Programmes
Job purpose
The Assistant Director - Digital and Innovation leads the development, implementation and ongoing improvement of Villiers Park’s digital education provision. This includes the design and delivery of online learning experiences, the development of digital and physical resources for use across programmes, and ensuring that digital delivery is accessible, safeguarded and aligned with the organisation’s mission.
The role also provides strategic and operational leadership for Leadership Challenge, Villiers Park’s national student outreach and social action programme. This includes programme design, partner engagement, monitoring and evaluation, and ensuring the programme is effectively resourced and financially sustainable.
Working closely with the Head of Programmes, Senior Leadership Team (SLT), Communications and Fundraising teams, and external partners, the postholder supports the development of digital innovation, programme resourcing and Leadership Challenge activity to enhance reach, impact and quality.
Key responsibilities:
- Provide strategic leadership for the development, implementation and continuous improvement of Villiers Park’s digital education provision, ensuring alignment with our Theory of Change, priorities and values
- Lead the design and evolution of high-quality digital learning experiences, content and pathways for students, schools, parents/carers and volunteers
- Oversee the adoption and integration of digital platforms and tools, ensuring accessibility, safeguarding, GDPR compliance and scalability
- Drive innovation in digital delivery by monitoring sector trends and embedding relevant approaches to enhance reach and impact
- Ensure digital provision complements and strengthens face-to-face delivery across programmes, working closely with the Head of Programmes and Assistant Directors
- Provide strategic oversight of the use of AI within programmes, ensuring its application enhances learning experiences while maintaining safeguarding and ethical standards
- Provide strategic oversight of the development and ongoing review of physical resources, ensuring consistency, quality and alignment across programmes
- Ensure all resources are inclusive, engaging, curriculum-aligned and reflect organisational standards and brand expectations
- Maintain a coherent approach to resource development, ensuring materials support programme delivery and learning outcomes effectively
- Lead the strategic and operational development of the Leadership Challenge programme, ensuring it is high-quality, sustainable and aligned with organisational priorities
- In collaboration with the Senior Leadership Team, develop and strengthen partnerships with charities, corporates and universities to support programme growth and delivery
- Oversee the development of an appropriate recognition or award framework for participants
- Establish and oversee robust quality assurance and evaluation processes for digital and physical content and delivery
- As a member of the Senior Leadership Team, contribute to strategic planning, budgeting and risk management, and provide quarterly updates to the Board of Trustees.
- Work collaboratively with Fundraising and Communications teams to support income generation, bid development and programme promotion
This list is not exhaustive, and the post-holder will be required to undertake other tasks relevant to the role and within their capability.
Skills and experience:
- Significant leadership experience in education, youth or social mobility sectors
- Knowledge of school and college curricula and the needs of learners aged 13–19
- Proven experience in designing and/or delivering digital learning
- Strong understanding of safeguarding, digital accessibility standards and inclusive design
- Experience developing high‑quality educational resources (digital and physical)
- Ability to lead programmes, manage projects and deliver to deadlines
- Ability to build relationships with colleagues and external stakeholders to further organisational aims and fundraising objectives
Personal attributes:
- A genuine commitment to and care for social mobility and young people’s futures
- Organised and proactive, effectively, prioritising workload and delivering outcomes independently
- Strategic and forward-thinking, with an ability to see the bigger picture
- Collaborative and able to work effectively with colleagues, partners and stakeholders across different functions
- Willingness to learn and develop your own practice and experience
Additional Information:
- The postholder will be required to travel regularly to schools, events and partner organisations
- An enhanced DBS check will be required
- The postholder will hold responsibility to be one of the Deputy Designated Safeguarding Leads
- The postholder will require a full UK driving licence
- Evening work and overnight stays may be required
- Hybrid – location local to our Cambridge office or near to one of our Regional Hubs
Employee Benefits
- 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
- A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
- Training and professional development, including termly staff development days.
- Support from our wellbeing working group and access to an employee assistance programme.
- Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
- Flexibility in working hours.
- Additional sick pay and compassionate leave policies.
Safeguarding
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.
All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*The succesful applicant will be based at Monkwearmouth Hospital in Sunderland alongside the Single Point of Access (SPA) and North-East Teams. Home/Hub Hybrid with possible travel to multiple locations within Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust. The role covers a wide geographical area, including North Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.
As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.
Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.
This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.
Alex Grant
Assistant Director
Job purpose
The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.
Key responsibilities:
- Working closely with the Assistant Director, develop, implement and review monitoring and evaluation approaches for all programmes, ensuring that the data outputs can be used in a range of ways.
- Collaborate with the Senior Leadership Team (SLT) and wider staff team to develop, implement and review Theories of Change.
- Work with the Programmes team to design and deploy monitoring and evaluation methods to capture and store relevant quantitative and qualitative data from a range of sources, including individuals and via schools/colleges and partner organisations.
- Undertake data analysis and write reports for internal and external audiences on process and impact evaluations for all programmes, including annual school impact reports.
- Support the Communications and Fundraising Teams by providing regularly updated data and evaluation, regional contextual demographic data and comparative national datasets.
- Manage programmes and impact data storage to ensure relevant access is delivered for SLT, Programmes, Fundraising and Communications teams and compliance with GDPR.
- Keep up to date with changes in regulation and best practice in data management and data protection/consent, especially when data subjects are under 18.
- Ensure that all data management and evaluation practices are compliant with statutory safeguarding and GDPR regulations and Villiers Park’s safeguarding, data protection and privacy policies.
- Deliver evaluation training and evaluation review meetings to inform and engage the wider organisation with evaluation practices and the implementation of data and insights.
- Undertake other duties as required to support the mission and work of Villiers Park.
Knowledge, experience and abilities (essential)
- Experience of, and strong interest in, high quality evaluation methodologies, including programme theory, process evaluation, mixed-methods approaches.
- Strong experience of critically appraising data and evidence, and staying abreast of developments within evaluation of youth-based charities and university widening participation, using this to support proportionate, well-evidenced conclusions.
- A strong track record in planning, coordinating and delivering successful evaluation activity across programmes, sites or stakeholder groups, including managing complex workloads, setting priorities and working to agreed timelines and standards.
- Experience of effectively communicating evaluation findings, both written and verbal, to different audiences.
- Strong analytical, problem-solving and decision-making ability, including using evidence, judgement and stakeholder input to resolve challenges in evaluation delivery.
Skills and competencies (essential)
- Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating evaluation concepts and findings clearly and concisely.
- Skilled in planning, prioritising and managing multiple strands of work to deliver high quality evaluation outputs.
- Analytical and methodical, with the ability to interpret evidence carefully and proportionately.
- An effective manager of evaluation activity across teams, hubs and programme cycles.
- Strong qualitative and mixed-methods analysis skills, including interpretation and reporting.
- Ability to anticipate and identify challenges in evaluation delivery, and work with colleagues to resolve these productively.
- Demonstrate a curiosity about other evaluation methodologies and research from the wider evaluation sector.
- Strong IT and digital skills including Microsoft suite and data management systems.
- A collaborative team member who can also take initiative, work proactively and operate independently where needed, and who has excellent interpersonal skills to facilitate learning conversations and support and advise colleagues to use evidence confidently in practice.
Desirable
- Familiarity with longitudinal or progression tracking and/or data-sharing partnerships.
- Experience of contributing to fundraising proposals with ready evidence and an understanding of fundraising audiences.
- Proficiency in qualitative analysis software, such as NVivo, to support coding, thematic analysis and synthesis.
- Confidence using data management tools such as Dataverse, MS Forms and PowerAutomate, and Power BI for reporting or visualisation.
- Understanding of value-for-money or ROI-related analysis in a social context.
Additional Information:
- The postholder will have some travel to schools, events and partner organisations.
- An enhanced DBS check will be required.
- On occasion, evening work and overnight stays may be required.
- Hybrid – location local to our Cambridge office or near to one of our Regional Hubs
Employee Benefits
- 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
- A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
- Training and professional development, including termly staff development days.
- Support from our wellbeing working group and access to an employee assistance programme.
- Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
- Flexibility in working hours.
- Additional sick pay and compassionate leave policies.
Safeguarding
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.
All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire.
As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses.
Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty.
This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development.
Key Responsibilities
- Build and maintain strong relationships with supporters, community groups, schools, and local businesses.
- Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters.
- Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact.
- Support and grow a network of volunteers through training, guidance, and regular engagement meetings.
- Deliver presentations, talks, and fundraising pitches to a variety of audiences.
- Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice.
- Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets.
- Support community awareness initiatives, including educational programmes and public engagement activities.
- Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.
About You
We are looking for someone who is:
- A confident communicator with excellent relationship building skills.
- Experienced in customer service, fundraising, sales, community engagement, or stakeholder management.
- Self-motivated, organised, and capable of managing a varied workload independently.
- Comfortable presenting to groups and acting as an ambassador for a charitable cause.
- Experienced in working towards targets and achieving measurable outcomes.
- Proficient in Microsoft Office and database/CRM systems.
- Flexible and willing to work occasional evenings and weekends to support events and community activities.
Essential Requirements
- Full UK driving licence.
- Access to a vehicle for business travel.
- Strong written and verbal communication skills.
- Excellent organisational and time management abilities.
Desirable
- Experience in fundraising or the charity sector.
- Experience working with volunteers.
- Institute of Fundraising qualification or equivalent.
Salary & Benefits
•Salary: £28,000 - £30,000 per annum
•Contract type: full time, permanent
•Location: remote- you need to be based in Worcestershire (with travel across the region)
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Humber Teaching NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Humber region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Hull, East Riding of Yorkshire, Whitby, Scarborough, Ryedale, parts of North and North-East Lincolnshire and possible travel to North Yorkshire, with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Greater Manchester, Lancashire, Cheshire or Merseyside with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Member Relationship Manager
Location: Home or hybrid option
Hours: 4 or 5 days a week
Salary: £36,791 (full time equivalent)
Accountable to: Head of Strategic Communications
Responsible for: Membership Officer X1
DBS Eligibility: Basic DBS check
Closing Date: 28th June 2026
Interview Date: 7th July
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:
- Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
- Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
- Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
- Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.
This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.
Why You’ll Love Working Here:
- Purpose-driven work: Everything you do helps protect children and vulnerable adults.
- Flexible working options: Balance your life and work with hybrid arrangements.
- Professional growth: Opportunities to learn, innovate, and lead.
- Supportive culture: Join a friendly, collaborative team that values your ideas.
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
1. Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
2. Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
3. Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
4. Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
5. Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
6. Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
7. Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
8. Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
9. Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
10. Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
11. Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.
Specific Responsibilities
- Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
- Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
- Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
- Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
- Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
- Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
- Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
- With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved.
Person Specification
A) Essential Personal Characteristics and Qualities:
- Humility - Having a modest view of your own importance.
- Integrity - The quality of being honest and having strong moral principles.
- Openness - Acceptance of, or receptiveness to change or new ideas.
- Collaborative - Involving two or more parties working together.
- Solution-focused - Concentration in problem solving or dealing with a difficult situation.
- Learning - Knowledge acquired through study, experience, or being taught.
- Creative - Having good imagination, thinking differently, or having original ideas.
- Fair - Treating people equally without favouritism or discrimination.
- Committed - Dedicated to a certain course, cause or policy.
- Passionate - Having or showing strong feelings or beliefs.
B) Essential Experience:
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Sales and marketing experience with good relationship/account management experience.
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Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
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Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
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Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
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Experience of line managing a team of staff and volunteers as well as working with external agencies.
- Comfortable working to targets and being accountable for outcomes.
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
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A strong working knowledge of churches, Christian faith organisations and charities.
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Ability to communicate professionally and effectively at all levels of an organisation.
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Motivated to continually improve on past success and to challenge the status quo.
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Excellent interpersonal skills, including the ability to engage an audience.
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Self-motivated, resilient and outward-looking
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Ability to build strong, professional relationships with contacts of the charity.
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Ability to work as a team member with colleagues and across departments.
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Good IT skills (MS Office applications as a minimum) with analytical capability.
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An ability to travel independently; both regionally and nationally as required.
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Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
- Willingness to promote and participate in relevant training and CPD.
- Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?
We are looking for 1 part time Duty Worker to join the expansion of the St Mungo’s Bristol Accommodation Service. You will be working across dispersed semi-independent accommodation in Bristol. Our residents are male and female living in shared and self-contained properties.
Our accommodation service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.
You will join a dynamic team, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Duty Worker
In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service to residents. You’ll be the first point of contact for contractors and landlords, and will be responsible for coordinating the Health and Safety across different properties. Your responsibilities will include:
- Supporting the day-to-day running of the projects.
- Maintaining communal and office spaces.
- Coordinating health & safety checks and admin tasks.
- Providing person-centred support to residents.
Working hours
- You will work on site part time for 3 days per week (22.5 hours per week).
- In this role you will be required to travel across multiple properties across Bristol each day to provide the relevant duty support on site when its needed.
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
- Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
- Empathy and understanding of the challenges faced by people experiencing homelessness.
- A genuine interest in supporting vulnerable people to make positive changes in their lives.
- Solid organisational skills, with basic IT and admin capability.
- A proactive attitude and a willingness to learn and grow.
This role will involve travelling between multiple locations during each day, so being able to arrange your own transport so that this is done efficiently is essential.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 22 June 2026
Interview and assessments on: 1-2July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About LWDW Training
LWDW Training Ltd, is a not-for-profit operating under the brand name Living Well Dying Well (LWDW). Its aim is to bring change to societies’ attitude to, and experience of, death and dying. The organisation offers education, awareness raising, training and end of life support. LWDW aims to improve the quality of life for everyone, whatever age, nationality or background, and to promote a society that is better prepared and supported to meet death when it arrives. We take an integrated approach in meeting physical, psychological, social, spiritual and cultural needs of people at the end of life and their families. We are actively involved in inspiring compassionate communities.
About the Role
We are seeking an experienced administrator to provide efficient administrative support to the Training, Learning and Assessment team, ensuring that trainer, assessor and programme administration is accurate, up to date and well organised. This role is central to the effective administration of the Training, Learning and Assessment function. The postholder will provide practical day-to-day support to help ensure that trainers and assessors receive timely information, accurate documentation and well-coordinated administrative processes.
Working closely with the Training, Assessment, Learning and Curriculum (TALC) Coordinator and the Head of Learning, the Administrator will help maintain records, support communication, coordinate meetings and training activity, and contribute to the smooth delivery of programmes across the organisation.
You will play a pivotal role in an environment of pioneering individuals who are passionate about their subject, committed to make a difference.
Main duties & responsibilities
Assessment Administration
- Administer assessment processes, ensuring learner submissions, assessment materials and related documentation are processed accurately and securely.
- Allocate learner submissions to assessors in accordance with agreed processes and maintain accurate records of allocations.
- Track assessment progress and turnaround times, updating records and following up with assessors as required.
- Receive, record and process completed assessments, ensuring learner feedback is distributed promptly and records are updated.
- Maintain assessment tracking systems, spreadsheets and databases.
Trainer and Assessor Administration
- Maintain accurate and up-to-date trainer and assessor records, including compliance documentation and annual review records.
- Support the onboarding of new trainers and assessors, including preparation of documentation, induction arrangements and record creation.
- Support the offboarding of trainers and assessors.
- Act as the first point of contact for routine trainer and assessor enquiries, escalating issues where appropriate.
- Support the administration and scheduling of trainer and assessor CPD activities and training opportunities.
- Keep up to date and accurate distribution lists for internal communications.
Quality Assurance and Compliance Administration
- Maintain quality assurance, compliance and assessment documentation in accordance with organisational procedures.
- Support moderation, internal verification and quality assurance activities through the preparation and organisation of relevant documentation.
- Ensure records are stored accurately, securely and are readily accessible to authorised colleagues.
- Identify and report any missing documentation, delays or compliance concerns.
Data Management and Reporting
- Maintain internal databases, tracking systems and shared files.
- Collate trainer and assessor feedback and survey responses.
- Produce routine reports and administrative summaries as requested.
General Administrative Support
- Provide administrative support for meetings, including agenda preparation, minute-taking and action tracking where required.
- Contribute to the continuous improvement of administrative systems and processes.
- Undertake any other duties commensurate with the role as reasonably required by the organisation.
Person Specification
You will be highly organised, dependable and detail-focused, with the ability to manage a varied workload and work independently. You will be comfortable working remotely, communicating clearly with colleagues, and handling multiple administrative tasks efficiently and accurately.
You will bring a calm, proactive and flexible approach, with a commitment to supporting a collaborative and values-led working environment.
Essential:
- Excellent organisational and administrative skills
- Strong attention to detail and accuracy
- Ability to prioritise workload and meet deadlines
- Clear and professional written and verbal communication skills
- Good working knowledge of Microsoft 365, including Outlook, Teams, Word, Excel and SharePoint
- Ability to maintain accurate records and filing systems
- Ability to work independently and use initiative
- Flexible and reliable approach to work
- Experience of providing administrative support in a busy team environment (min 2 years)
- Enjoys being a valued member a busy team who always practice reciprocity and equity. Demonstrating flexibility and willingness to pitch in – a ‘can-do’ attitude
- Comfortable working independently when required.
- A willingness to learn and develop new skills, to take on challenges and opportunities.
- To hold and demonstrate the values of Living Well Dying Well Training.
Desirable
- Previous experience in a training environment
Before you apply
This role will primarily be a remote role, however, the successful candidate will be required to attend a two week induction in person in our offices in Lewes, East Sussex.
Please provide a CV and cover letter with your application. Only applications with a cover letter will be condsidered.
To transform the way dying, death and bereavement is considered.
The client requests no contact from agencies or media sales.