Jobs in Wimbledon

As we embark on our new three-year funding strategy, we are looking for an innovative and talented fundraiser with a least five years experience, to join the team and help us generate new creative partnerships and opportunities. We are a small, growing team with ambitious fundraising targets and a global reach. There is potential for a number of income streams to grow, particularly philanthropists and creative partnerships with corporations, wealth collaboratives and special events.

Given the current challenging economic and philanthropic environment, we are looking for some one that can generate new fundraising opportunities through creative out of the box thinking to identify and solidify relationships with philanthropists, corporations, global foundations and beyond. You will be able to conceptualise and deliver high quality fundraising events, appeals and utilise your experience and imagination to develop new ways of raising large scale funds. You will be able to drive change and create successful outcomes.

Existing funders include a mix of philanthropists, corporate partners and leading foundations. There is significant potential for the development of corporate and high value individual partnerships with sectors such as the music industry and female entrepreneurs.

We are a collaborative and dynamic team and are looking for a colleague with valuable experience, an innovative and creative mind and the ability to charismatically build meaningful and profitable relationships with our partners and supporters to enable us to reach our ambitious fundraising plans.

This role will play a big part in helping the organisation to deliver over £650,000 in funding by the end of 2026.

About you

• You will be an experienced fundraiser
• You will be an innovative and creative thinker that can create fundraising opportunities and ideas from all situations
• You will have demonstrable expertise in securing five-figure plus donations from a range of donors
• You will have demonstrable expertise in designing and delivering high quality fundraising events and appeals
• You will be a charismatic relationships manager with experience generating and cultivating relationships with various high-profile supporters and key donors and negotiating these relationships seamlessly
• You will have excellent grant and proposal writing skills
• You will have a tenacious and creative approach to difficult tasks and be able to take initiative to drive activity
• You are resilient, can work with agility and comfortable working towards ambitious targets
• You are familiar with CRM systems and planning and organisation tools
• You will have the ability to form strong relationships remotely, which is crucial as The Circle is a small organisation, and the team all work remotely
• You will have a background/passion in international development and/or women’s rights
• You will have strong attention to detail

Desirable

• You will have experience of the music industry and other creative industries

We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children’s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030.

WHEN APPLYING PLEASE INCLUDE A COVERING LETTER

This role is not open for sponsorship.

Skills and Responsibilities

To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include:

Prospect Research:

• Identify and develop a pipeline of opportunities from grant-giving trusts and foundations.
• Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities.
• Review trusts’ and foundations’ funding criteria to grow the prospect pipeline.
• Develop a thorough understanding of our work and future developments to identify new funding opportunities.

Submitting grant applications:

• Create compelling and persuasive funding appeals.
• Complete grant application forms and follow application processes as required.
• Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions.

Leadership & Relationship Management:

• Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development.
• Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated.
• Ensure funders are thanked promptly and that grant terms and conditions are applied.
• Provide progress reports and manage all formal reporting requirements on time.
• Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment.
• Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity.
• Implement the High Value Donor Stewardship Plan.
• Take a proactive role in developing assets such as appeals and cultivation events.
• Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact.

Administration and Reporting:

• Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations.
• Budget management, cost control forecasting and taking corrective action to achieve budgets.
• Use the CRM database to manage task “actions”, prioritise and evaluate opportunities, and record funder interactions.
• Manage and develop a portfolio of high value relationships.
• Liaise with colleagues to ensure grant applications are coordinated across the organisation.

Education & Qualifications:

• Educated to GCSE (or equivalent) English and Maths
• Educated to degree level or equivalent experience

Experience:

• Significant experience and track record in trust fundraising.
• Experience of writing compelling proposals and appeals.
• Proven experience of working as part of a team to deliver ambitious income targets.
• Experience in undertaking prospect research and creating a pipeline of prospects through to cultivation, ask and stewardship.
• Experience of securing and managing statutory funding desirable.
• Demonstrable experience of using fundraising or relationship management databases.

Skills & Abilities:

• Exceptional skills with excellent attention to detail and proof-reading ability
• Excellent research skills
• Excellent interpersonal and communication skills whether on the phone, virtually, in person or in writing
• Excellent relationship building skills.
• Professional, positive, and committed
• Results focussed with strong analytical skill.
• Adaptable and flexible, tenacious, and persuasive
• Financially astute, with the ability to understand project budgets and read the accounts of grant giving trusts.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed individual to join us as Digital Fundraising Officer. This is an exciting and varied role within our Individual Giving and Communications team, playing a critical role in developing and sustaining our income from email marketing and other digital channels, in support of our vital work.

If you are motivated and target-driven, have great digital and copywriting skills, a keen eye for detail and a proactive, hands-on approach, we’d love you to join our small, friendly team.

You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

Background Information and Purpose of Post

As part of our ambitious plans in the UK, we aim to achieve significant growth in private fundraising. This post is a pivotal role enabling HI UK to maximise our income from email marketing and other digital channels.

You will support the IGC Team Manager and Fundraising Manager to deliver HI UK’s individual giving strategy by developing and running our digital fundraising activities.

The purpose of the post is to:

· Focus on increasing overall digital fundraising income year on year.

· Lead the development of HI UK’s digital fundraising activities, focusing on email marketing and paid advertising while testing and developing new income streams.

· Maximise engagement, conversion, retention and giving levels of digital supporters.

· Produce engaging content for use across digital channels.

· Monitor, analyse and report on key performance indicators to evaluate digital marketing.

· Ensure that our donors and supporters are at the heart of everything we do and provide them with a first-class experience.

Main Duties and Responsibilities

Email marketing

· Create high-quality, timely and inspiring emails for HI UK’s donors and supporters every week, to increase income and engagement.

· Develop and launch multichannel emergency fundraising appeals at short notice to maximise fundraising income and supporter awareness.

· Develop and maintain email marketing automation programmes to improve supporter experience.

Paid media

· Work with our digital agency to optimise the ROI of our Search Engine Advertising (SEA) on Google and Bing.

· Develop and test new Social Media Advertising campaigns to support fundraising objectives.

· Develop and test new paid media activities to enhance fundraising campaigns.

· Develop and implement multichannel digital fundraising campaigns, working with the Fundraising Manager.

Content creation and website

· Design and produce creative content including video and images for use across digital fundraising and supporter engagement activities.

· Increase the impact of our organic social media content, particularly on Instagram and TikTok.

· Improve the HI UK website as a tool for fundraising and supporter engagement, focusing on the creation and development of appeal landing pages, donation forms, and supporter actions.

· Increase volume and quality of organic traffic to HI UK’s website through Search Engine Optimisation (SEO) and Generative Engine Optimization (GEO).

Cross cutting

· Maintain detailed reporting on key performance indicators for digital marketing, to evaluate performance, make improvements and identify tests.

· Test and improve key supporter journeys across HI UK’s digital channels to increase income, conversion rate and engagement.

· Increase the integration of HI UK’s existing digital tools and databases through automation.

· Work collaboratively with colleagues in the IGC team to improve digital activities in their areas of responsibility, including legacy fundraising, acquisition, loyalty, supporter care, and media outreach.

Other responsibilities

· Maintain a positive working relationship with the marketing teams in HI Federation and National Associations, participating in digital working groups and feeding into digital transformation projects as required.

· Ensure HI brand guidelines and organisational values are respected in all digital marketing activities.

· Manage relationships with relevant suppliers and consultants.

· Represent the organisation at relevant external events and meetings.

· Keep up to date and adhere with any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to digital fundraising.

· Any other activities commensurate with the level of the post, as may be required.

Are you passionate about helping young people build brighter futures?

Join Young Enterprise to shape the future of thousands of young people. As our Alumni Community Manager, you’ll build a vibrant, inclusive network where young voices lead, inspire, and drive real impact.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make. As Alumni Community Manager, you’ll:

• Build a vibrant, inclusive network that keeps young people connected long after their YE experience
• Create pathways for alumni to grow, give back, and make an impact
• Champion Youth Voice, co-design opportunities with young people, and lead initiatives that inspire, engage, and energise the community
• Work across teams and with external partners to turn strategy into action and help shape the next generation

This is a varied, people-focused role with plenty of room for creativity, independence, and collaboration.

You’ll love this job if you are…

• passionate about shaping futures: Helping young people thrive and seeing real impact
• a champion of youth voice: Putting young people at the heart of decisions and strategy
• love building communities: Creating a vibrant, inclusive alumni network
• collaborative and driven: Working across teams and partners to make big ideas happen.
• a natural communicator: Representing YE, celebrating alumni, and elevating young voices nationally and globally.

Key Responsibilities

• Lead the Alumni Community: Build a network that connects, inspires, and supports alumni at every stage.
• Champion Youth Voice: Give young people a real say in shaping programmes, strategy, and decisions.
• Build partnerships & represent YE: Collaborate with external organisations and showcase alumni achievements
• Drive engagement: Create mentoring, volunteering, and recognition opportunities
• Collaborate across teams: Work with colleagues to deliver a seamless, high-impact alumni experience
• Turn strategy into action: Translate the Alumni and Youth Voice Strategy into practical plans with clear milestones
• Celebrate impact and share insights: Showcase alumni stories, track outcomes, and provide insights to inform decision-making.

A few practical things

· This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Interviews will be held via Teams.  Applications must be received by 23:30 on 14 January 2026.  First round interviews earmarked for 22 January 2026.

1. Skills and Experience

Tell us about the skills and experience you would bring to this role. You may wish to include examples of community engagement, working with young people, partnership working, or project delivery.

2. Youth Voice and Co-design
Give an example of how you involved young people or other stakeholders in shaping a programme, project, or service. How did you ensure their ideas influenced decisions, and what difference did it make?

3. Collaboration
Describe a time when you worked with multiple colleagues, teams or partners to deliver a project or initiative. How did you build relationships, navigate challenges, and achieve meaningful results?

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Your role

We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.

The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.

• Excellent written and spoken English; additional languages a plus.

• Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.

• Comfortable working independently in a remote, international team.

• Able to manage multiple priorities and support planning and coordination of digital and in-person events.

• Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).

• Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.

• Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.

• Passion for social and environmental impact; non-profit experience is a plus.

Key responsibilities

Digital Communications & Social Media

• Support development and execution of social media strategies to expand reach and impact.

• Schedule, publish, and manage content across social and email channels.

• Create social media assets (graphics, animations, reels, videos).

• Monitor, analyse, and report monthly on performance.

• Ensure consistency across all digital communication channels.

• Support creation of the Annual Review, including content coordination and internal reviews.

• Develop and adapt presentations for partners, funders, events, and internal use.

• Prepare briefings and communication materials for stakeholders and events.

Website Development & Maintenance

• Manage website content via CMS (Squarespace experience a plus).

• Gather, create, and post relevant content.

• Analyse and report key platform metrics monthly.

Online and In-person Events

• Support planning and delivery of webinars, Q&A sessions, and other online events.

• Moderate live chats and Q&A sessions, including Slack and Teams.

• Upload and manage event recordings on YouTube.

• Assist coordination of in-person events, including the annual global gathering and CDO roundtables.

Preferred skills and qualifications

• Ability to translate complex topics into clear, engaging content.

• Experience supporting events beyond logistics, including participant engagement and follow-up.

• Interest in ethical, person-first, inclusive storytelling across cultures and regions.

• Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).

• Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.

• Exposure to or experience in international culture, creativity, or sustainability initiatives.

• Comfortable using engagement metrics to improve communications.

• Proactive, accountable, and able to follow through on commitments.

• Ensure all communications reflect Design for Good’s tone, values, and visual identity.

Your role

We are seeking an Impact & Partnerships Coordinator to support Design for Good’s programme and project initiatives. We’re looking for someone who believes deeply in our mission and brings energy, strong project administration skills, and a genuine commitment to social and environmental impact.

You will work closely with project teams, programme staff and senior management to help deliver our impact and partnership strategy, providing essential coordination and administrative support across our innovation projects and global collaborations.

Our working environment is informal, multilingual and team-oriented, with a strong emphasis on learning, ownership and initiative. This role offers the opportunity to engage with an inspiring international network and support the delivery of impact-driven programmes that improve life through design.

You will work closely with the Impact & Partnerships Lead on day-to-day delivery and report to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in project coordination, project administration, PMO or a similar role.

• Degree in a relevant field preferred but not required.

• Excellent written and spoken English; additional languages are a plus.

• Strong organisational skills and attention to detail, with the ability to prioritise and meet deadlines.

• Comfortable working independently within a remote, international team.

• Able to manage multiple priorities across impact projects.

• Proactive, with strong ownership, follow-through and a practical mindset.

• Curious and people-oriented, able to build relationships across partners and collaborators.

• Passionate about designing for good and improving lives through inclusive, thoughtful work.

Key responsibilities

Programme governance

• Provide administrative support to ensure smooth project execution and effective use of collaboration platforms.

• Schedule meetings across time zones with clear communication and calendar management.

• Take concise meeting minutes and capture key decisions and actions.

• Prepare clear recap emails summarising discussions and next steps.

• Support the coordination of online and in-person events.

Impact reporting

• Support impact reporting for annual reviews, presentations and briefings.

• Contribute ideas to strengthen implementation and maximise impact.

• Maintain and update impact dashboards.

• Help translate survey outcomes into clear insights.

• Support reflection moments with partners to strengthen project initiatives.

Partnerships coordination

• Support coordination and stewardship of partnerships across NGOs, corporates, mentors and designers.

• Assist with onboarding new alliance members and coordinating partner agreements.

• Track project plans, risks and progress; prepare status updates.

• Manage project documentation to ensure materials are organised and accessible.

• Maintain project trackers using tools like Excel, Notion or similar.

• Carry out due-diligence checks for prospective partners.

Preferred skills and qualifications

• Strong written and verbal communication skills.

• Comfortable working with impact data.

• Ability to work across cultures, geographies and sectors.

• Strong teamwork skills in a diverse, global setting.

• Proficiency with tools such as Microsoft Office, Notion, Miro and Moodle.

• Ability to manage multiple tasks in a fast-paced environment.

• Strong time-management skills and reliability.

• Passion for social and environmental impact; experience in the non-profit or charity sector is a plus.

The Director of Strategy is a key player in our leadership team, helping to shape the business and strategic direction of the NT. You will be the primary support for the Executive Director and Co-CEO and will also work closely with the Director and Co-CEO and wider Executive Committee to connect across the organisation to keep all areas aligned.

Your role will predominantly be working to define, plan and execute/monitor our strategic and business goals, involving competing stakeholders (internal/external), multiple divisions and senior figures. You will work at the heart of the NT, facilitating excellent communication and strategic alignment and collaboration on business planning between departments and their directors. You will lead planning Board and senior leadership agendas to ensure discussion is centred around governance and strategy alongside driving business goals forward.

You will lead and/or support the execution and evaluation of various business development and significant commercial opportunities as the organisation works to diversify its income streams and looks increasingly to international markets for commercial partnerships and creative exchange.

This role line manages the Directors’ Office and works closely with other Directors across the NT to inform strategic communications, in particular the Directors of People and Culture, Communications and the Policy team.

The successful candidates will have the following:  

• Excellent communicator and effective collaborator with demonstrable experience of working in a strategic and project-based role, with exposure to Board and governance activity in a large organisation
• Experience of coaching and motivating teams with demonstrable experience of line managing and leading teams
• Excellent process-creation skills, with the ability to work with autonomy and flexibility, to safeguard sensitive and confidential information, and prioritise accordingly
• Exceptional interpersonal skills to build effective relationships, with the ability to influence up, down, and across in a positive manner using tact and diplomacy
• Highly developed written and oral communication skills to deliver Executive-level briefs as required

If that sounds like you, then we would love to hear from you!

The closing date for the receipt of a completed application is Thursday 15th January 2026 at 12 noon

The National Youth Jazz Orchestra (NYJO) is seeking a Finance Manager to strengthen our financial foundations as we celebrate 60 years of nurturing young talent. This newly created role brings together financial operations across our vibrant organisation, working closely with our Chief Executive and all departments.

Founded in 1965, NYJO has grown from a single jazz orchestra to a dynamic charity delivering engaging participation projects and impactful live performances. As an Arts Council England National Portfolio Organisation and Resident Artistic Company at Woolwich Works in Greenwich, we're dedicated to making jazz accessible to early-career musicians, young people, and audiences nationwide.

You'll oversee day-to-day financial management while contributing to strategic planning that shapes how we empower the next generation of jazz musicians. This includes managing our Xero accounting system, preparing quarterly management accounts and cash-flow statements, leading the annual budgeting process, and ensuring compliance with charity finance regulations.

Working across our three core areas - the National Youth Jazz Orchestra for emerging professionals aged 18-25, NYJO Learning programmes, and Community Outreach initiatives - you'll collaborate with programme, marketing, and development teams to create and monitor project budgets, track restricted income, and provide financial reporting to funders including Arts Council England, trusts, foundations, and sponsors.

This role offers genuine impact: your financial expertise will directly support young musicians' creative development and help us deliver programmes that respond to community needs. You'll produce reports for our Board of Trustees, manage Gift Aid returns, ensure statutory compliance, and maintain the strong financial governance essential to our mission.

We're looking for a qualified or part-qualified accountant with charity finance experience, or equivalent expertise in the arts sector. You'll need strong Xero skills, solid understanding of charity SORP and restricted fund accounting, and the ability to translate complex financial information into clear insights for non-financial stakeholders.

Requirements and Responsibilities

Essential:

• Qualified/part-qualified accountant (ACCA/CIMA/ACA/CIPFA) or equivalent professional experience in charity/arts finance
• Experience managing finances for UK charity or non-profit organisation
• Working knowledge of charity SORP, Gift Aid, and fund-restricted accounting
• Strong Excel and accounting software skills
• Excellent communication skills to explain finance to non-financial stakeholders
• Strong organisational skills and attention to detail

Desirable:

• Experience in music, youth, education, or cultural sectors
• Experience with Arts Council England and other funders
• Interest in jazz music and supporting music education opportunities

Key Responsibilities:

• Manage Xero accounting system and maintain accurate financial records
• Prepare quarterly management accounts, cash-flow statements, and variance analysis
• Lead annual budgeting and support multi-year financial planning
• Track restricted income and provide funder reporting
• Ensure charity compliance (Companies House, Charity Commission, HMRC)
• Support Board meetings and contribute to strategic decision-making

Job Responsibilities

Financial Management: Oversee Xero accounting system, maintain accurate records, prepare quarterly management accounts and cash-flow statements with variance analysis for Board of Trustees. Manage bank reconciliations, accounts payable/receivable, payroll and pension administration.

Strategic Finance: Lead annual budgeting with CEO and department leads, support multi-year financial planning and scenario modelling.

Project & Grant Management: Collaborate with Programmes, Marketing and Development teams on project budgets. Track restricted income and provide financial reporting to Arts Council England, trusts, foundations, and sponsors. Ensure accurate cost allocation across projects and funding streams.

Governance & Compliance: Ensure statutory compliance (Companies House, Charity Commission, HMRC including Orchestra Tax Relief and VAT). Lead year-end financial statements preparation and independent review. Manage Gift Aid returns and maintain internal financial controls.

Working Schedule: Part-time position: 3 days per week Location: London with flexible/hybrid working Salary: £45k-£55k FTE depending on experience Holiday: 20 days plus bank holidays (pro rata) Reports to: Chief Executive

How to Apply

Send your CV and covering letter (maximum 2 pages) outlining your relevant experience and what draws you to NYJO before 22 January 2026. Please confirm your availability for first round online interviews (week of 2nd February 2026) and in-person second interviews at Woolwich Works (12th February 2026). We welcome applications from all backgrounds and are committed to building a diverse team. 

We're looking for a passionate and strategic Supporter Services Manager to join our Fundraising & Marketing Operations team. This will be a full time, 9 month fixed term position based at our offices in King's Cross, London.

The successful candidate will lead a dedicated Supporter Services team focused on delivering excellent customer service, whilst managing our relationships with fulfilment agencies which deliver our income processing and merchandise delivery. The role is a hybrid position with an expectation of minimum two days per week in our central London offices.

What you'll do

• Provide clear direction to the team regarding their individual and team based KPIs
• Nurture a productive environment with a culture of continuous improvement, in which the team is encouraged to reach and expand their performance ceiling
• Day to day management of all Engagement Operations third party relationships, including but not limited to Elovate, our primary fulfilment partner.
• Continually assess the performance of all third parties against agreed levels, addressing any shortcomings in a constructive manner.
• Monitor the performance of third-party fulfilment agencies relative to agreed SLA obligations and intervene as and when required.
• Develop and maintain a “Sense brand” for handling incoming communications, to be consistent across communication channel.
• Ensure that all supporter communications via phone, email, post or social channels are responded to on brand and within agreed timeframes
• Monitor and, in partnership with the Head of Engagement Operations, update SLAs when they do not reflect a fair balance between organisational ambitions and the reasonable capacity of the team.
• Actively engage and build relationships with colleagues across the charity
• Use informal connections and formal briefings to ensure that you are a product expert in all aspects of the Engagement directorate’s work
• Periodically assess our merchandising process, recommending improvements where realistic and achievable
• Work with the Head of Individual Giving and Head of Engagement Operations to develop and implement a program of telemarketing and supporter thanking

About you

• Experience of managing and motivating people in a Supporter Care environment
• Hands on and motivating management style
• Experience of managing multiple priorities whilst ensuring deadlines and SLAs are achieved for you and your team
• Experience of working with response handling and fulfilment partners to deliver on mutually agreed SLAs
• To work closely with the Data team to ensure that our supporter database (currently MS Dynamics) is accurate and up to date.
• Experienced and confident using CRM databases, with an understanding of how good data use drives efficient and effective organisational performance.
• Demonstrable understanding of Gift Aid, GDPR and other relevant legislation and guidance

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note, you must have access to car with a clean driving licence for this role.

Join us as a Community Support Senior Officer and make a real difference!

In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.

Closing date for applications: 9:00 on Monday 5 January 2026

We anticipate interviews will take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: Camden Foodbank/with some hybrid working available

Start Date: Immediately

About Citizens Advice Camden

Citizens Advice Camden, part of the national Citizens Advice network, is a thriving local advice charity that provides information, advice and casework support to 10,000  individuals and families per year.

Role Purpose

The Income Maximisation Adviser role has been developed in partnership with Camden Foodbank and the Trussell Trust, to provide tailored advice and support to individuals accessing food assistance from Camden foodbank, and those identified as at risk of destitution.

The service aims to tackle the root causes of financial hardship and help households maximise their income. This includes delivering specialist welfare benefits advice to ensure clients receive all entitlements, supporting them through mandatory reconsiderations and appeals, and assisting them with applications for grants and other financial support.

Key elements/Tasks 

• Interview clients sensitively and effectively to deliver individually tailored advice which empowers clients, whilst providing in-depth casework support when needed.
• Provide information, advice and casework through face-to-face meetings, by email and telephone to ensure clients’ needs are met.
• Conduct benefit entitlement checks, assist clients in claiming their full entitlements, and provide support to challenge incorrect benefit decisions.
• Support clients in claiming grants and discounts to maximise income and help stabilise household budgets.

To apply complete our application form and online application process via the link.

Closing deadline for applications is: 9.00am on Monday, 12 January 2026.

CVs are not accepted. 

Interview date:14/15 January 2026

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

Ygam is seeking panel members to join our Lived Experience Advisory Panel. We are looking for individuals with either direct or indirect experiences of gambling harms to provide the organisation with an increased knowledge on the issues that children and young people face in today’s society.

We are particularly keen to hear from individuals who can bring a range of skills, knowledge and experience to the panel, including the ability to communicate clearly, reflect thoughtfully, and contribute respectfully to group discussions. Experience of engaging with education, safeguarding, treatment, peer support, research or policy is valuable, as is an understanding of the wider impacts of gambling harms on young people, families and communities. Above all, we are looking for people who are motivated to use their experience to help shape meaningful change for children and young people.

Role Requirements

Duties will include but not be limited to:

· Contributing to panel discussions and activities

· Sharing knowledge and areas of expertise

· Keeping up-to-date with current developments in the risks and emerging themes surrounding young people’s exposure and experiences with gambling.

· Submitting expenses

· Reading through minutes

· Completing any relevant actions pre and/or post meeting

· Declaring conflicts of interest whilst participating on the advisory panel

Person Specification 

Essential

· Demonstrable experience and knowledge in the fields of education, safeguarding and lived experience

· Understanding of issues related to gaming and gambling harms among children and young people

· Excellent communication skills

· Ability to work collaboratively with a diverse group of stakeholders

· Passionate about safeguarding children and young people from gaming and gambling harms

· Ability to commit time to attend regular meetings and contribute to the panel

· Open-minded and respectful of different perspectives and experiences

Desirable

· Previous experience serving on advisory panels or boards

· Knowledge of the charity sector

Volunteer Engagement Coordinator

This is an exciting opportunity to join a growing organisation and a developing team that recruits and supports young leaders to transform educational and social outcomes for pupils across the UK.

As Volunteer Engagement Coordinator, you will lead regional attraction work to build a pipeline of high-quality volunteers who are motivated to apply for the City Year programme.

Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Volunteer Engagement Coordinator

Location: London Office (Kings Cross), Recruitment Events, Training Venue and home. Typically, 3 days per week are worked from home.

Hours: Full-time, Monday to Friday, 35 per week

Salary: £26,700 per annum

Duration: Permanent

Start date: February 2026 (with some flexibility)

Closing Date: 11 January 2026

Interviews: Commence week of 12 January 2026

The Role

You will be responsible for delivering an efficient, end-to-end recruitment service from attraction and selection through to retention and onboarding, ensuring that outstanding volunteers are recruited to achieve excellent outcomes for the schools and pupils we support.

In this role, you will drive recruitment and engagement in your region, ensuring that targets are met, customer service is exceptional, and effective relationships are built. You will also contribute to national projects and develop creative approaches to recruitment and engagement that work for your area. This position offers both responsibility and autonomy to identify, attract, and support exceptional volunteers and team leaders motivated to drive and shape social change.

Main duties and responsibilities include:

· Responsibility for the attraction of high-quality applicants

· Selection of high-quality candidates aged between 18-25

· Retention and onboarding volunteers

· Developing marketing and promotional activities

· Monitor and evaluate systems and processes

· Collaboration

About You

We are looking for someone with experience and skills as below.  

· Strong belief, enthusiasm and commitment to City Year’s programme, mission and values

· Understanding of recruitment, engagement, or sales processes, with a track record of meeting targets

· Experience working with a range of stakeholders

· Experience planning and delivering events or presentations to diverse audiences (e.g., young people, university students)

· Knowledge of the UK school leaver and graduate markets, the education sector, youth social action, and the volunteer sector

· Experience using an ATS (applicant tracking system) or CRM database (desirable)

· Strong interpersonal and relationship-building skills, with the ability to engage a wide range of audiences

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Volunteer Engagement, Volunteer Recruitment, Volunteer Coordinator, Volunteer Coordination, Volunteer Engagement Coordinator, Volunteer Officer, Volunteer Recruitment Officer, Volunteer Coordination Officer.

Please note this role is being advertised by NFP People on behalf of our client.vi

The Beyond Food Foundation is looking for a Head Training and Events Chef.

Do you have the skills to train groups of young people and vulnerable adults to achieve amazing things in the kitchen? 

Do you want to be part of helping to change people's lives?

We are looking for someone inspirational to lead on our in-kitchen skills training and drive high standards of food production across all training and events. 

You will bring industry insights and experience to the role, leveraging these to support trainees into further training, work or volunteering roles in hospitality.

Our programmes are built around the kitchen and dining table, you will work closely with a Food Engagement Lead to craft sessions and experiences to leverage the power of food for changing lives. 

£40,000 - £44,000 experience dependant -  40hrs per week -  Generally Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays.