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Newark and Sherwood Community Voluntary Service, Multiple Locations (Hybrid)
£25,000 per year
Posted 1 day ago
Newark and Sherwood Community Voluntary Service, NG21 (On-site)
£22,000 per year
Posted 1 day ago
Closing in 6 days
Barnardo's, Lisburn (On-site)
£12.00 per hour
Posted 1 day ago
Greater Together Manchester, Bury (On-site)
FTE £26,000 (£20,800 for 28 hours) plus 7% employers pension contribution
Posted 2 days ago
Swindon and Gloucestershire Mind, SN1, Swindon (On-site)
£25,000 FTE
Seeking an experienced Human Resources Assistant to join Swindon and Gloucestershire Mind to provide support to managers and staff.
Posted 3 days ago Quick Apply
Upbeat Communities, Derby, Derby (Hybrid)
£23,725 - £28,865 per year
We are looking for someone who is passionate about communicating a message of hope to support our work to welcome and empower refugees
Posted 3 days ago
Prospectus, London (On-site)
£12 - £22 p/h + Holiday Pay
Posted 1 week ago
National Memorial Arboretum, Burton-on-Trent (On-site)
£11.83 per hour
Posted 1 week ago
Closing in 4 days
Scope, Gosforth (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Women's Aid in Luton, Luton, Luton (On-site)
£24,432 - £26,357 per year
Posted 1 week ago
Imago Community, New Ash Green, Kent (On-site)
Up to £24,000
Are you great at talking to people?
Posted 2 weeks ago Quick Apply
Page 1 of 2
City of London, London (On-site)
£24,275 (London)
Temporary
Job description
Salary:                        £24,275 (London)
Hours:                        35 hrs per week
Contract:                   FTC until March 2025
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location:                  London (Holborn) - flexible working arrangement can be agreed with the line manager.                  

An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1300 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through administration, registration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/

Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members. 
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Manage virtual and in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.

The successful candidate:
The successful candidate will be able to demonstrate:

- Clear in both written and verbal communication.
- Excellent phone and public facing manner. 
- Some experience of working with Microsoft office and/or CRM databases.
- A basic understanding of virtual, hybrid and in-person events.
- Excellent Customer service and communication skills.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: Monday, 27th May 2024
Interview date: 3 and 4 June 2024
Posted by
National Housing Federation View profile Company size Size: 0
Posted on: 10 May 2024
Closing date: 01 June 2024 at 01:00
Job ref: CusSerExeMay24
Tags: Admin