Marketing Officer Jobs

Meridian Wellbeing

Senior Communications and Activities Lead

Pay & Pensions: £28,000 p.a. pro rata plus workplace pension contribution

Location: Meritage Centre, Church End, Hendon, NW4 4JT

Hours: 4 days, 30 hours a week (Based on FTE 37.5 hrs per week)

Term: 1 year (with possibility of extension)

Responsible to: CEO of Meridian Wellbeing

Reports to: Head of Operations

This role offers the potential for flexible working hours with a minimum of 2 days based in the office.

Meridian Wellbeing are looking for an experienced Marketing and Communications Lead to create marketing plans and to implement its development strategies across the organisation to support the digital delivery platform and physical activities for its wellbeing services. We seek applications from candidates with a proven track record in creating marketing plans focusing on social media, content creation and brand.

The successful candidate will work closely with all service teams to promote and enhance the awareness of our services through regular marketing and communications streams such as the weekly newsletter, promotion of physical activities and workshops, the online development of our digital platforms, and manage the organisation website.

As a member of the senior team, the successful candidate will work actively to contribute to the positive development of the organisation as a mental health and wellbeing hub, seek out and develop opportunities for partnership and to grow the organisation’s presence as a leading specialist mental health and wellbeing charity.

The post is for an initial 1-year period with the possibility of extension subject to funding.

The Role

The Marketing and Communications Lead will be responsible for the development of an effective marketing strategy to encourage participation and utilisation of digital platforms in the community to improve their wellbeing. They will have responsibility to manage the content on the website, social media platforms, promotional material and communication to beneficiaries and stakeholders, with the aim of establishing the leading digital platform for community-based wellbeing services.

We are looking for an enthusiastic team player with the ability to develop, build and drive a marketing strategy to meet the goals of the digital platform development. The post holder will have a high level of marketing and communications skills, attention to detail, able to work independently, and with the ability to build connections with diverse audiences in the commercial, public and voluntary sectors.

This is an excellent opportunity for the right candidate to apply and/or to further develop their skills in a vibrant and dynamic role. Working as part of a small and focused team, the Senior Communications and Activities Lead will lead on the promotion of the organisation’s brand, integrating and bringing together the collaborative work streams. The role will be integral in the continued development of a digital platform to improve access, and to raise awareness and conversion for our physical activities at our centre to achieve better outcomes for wellbeing services.

Main Duties and Responsibilities

· Create marketing plans for social media, content and brand

· Lead on the communications and marketing activities for the organisation

· Work closely with the CEO, Head of Operations and colleagues to devise and implement a

coherent marketing strategy bringing together the different services, activities and products developed by the organisation

· Work closely with the team to encourage greater uptake of the digital platform, physical activity and workshops programmes to improve access and connection with vulnerable adults from harder to reach communities

· Establish and maintain effective internal and external stakeholder relationships with regional and local press channels, as well as other communication agencies

· Update and support the creation of information and images on the website regularly

· Oversee marketing communications including promotional material and effective digital campaigns, and the weekly newsletter

· To coordinate all aspects of print production, design, proofing and distribution of all publications, leaflets, brochures and publicity material

· Provide administrative support for all media, social media, website and press related communications

· Provide administrative support for the activity and workshop programmes across the organisation, to promote, raise awareness and collect reporting data

· Ensuring copyright, collate images and proofing for both print and digital promotional material

· Maintain and update a library of publications, reports, stories and promotional material to archive and showcase the organisational development, and development of the digital platform

· Manage Google Analytics and social media reporting

General Duties:

· General administrative tasks as required of the work when necessary

· To adhere to all policies including equal opportunity and volunteer policies at all times

· Support the team in the promotion and running of events throughout the year

· Work with the team to support the recruitment and management of volunteers

· Attend and contribute to regular team meetings and supervision, as well as training sessions

· Carry out such other duties as deemed appropriate and may be reasonably required by the Head of Operations

PERSON SPECIFICATION

Essential Experience:

· Proven experience on content creation, social media marketing and branding

· A creative marketer with a good eye for design

· Experience of developing communications materials across broadcast, print and online communications channels

· Proven record on successful individual decision making from within a marketing role

· Ideas orientated to drive an agenda within their role

· Experience of working with databases and website building

· Experience of using and establishing online content management systems and databases to effectively collate and manage internal and external intelligence

Desirable Experience:

· Experience of working with business management platforms

· Experience of the voluntary sector and community work

· An understanding of key current health and social care organisations

Skills and Abilities:

· Excellent verbal and written communication skills with people of different backgrounds within a variety of settings

· Strong ability to organise and forward plan

· Ability to lead and drive tasks towards completion to meet tight deadlines

· Manage a substantial workload and work with initiative and independently

· Excellent interpersonal and communication skills

· Excellent standard of literacy and numeracy and IT competency

· High proficiency in skills, including Word, Excel and PowerPoint.

· Exceptional attention to detail

· Excellent teamwork and can-do attitude

Other requirements:

· An understanding of the importance of confidentiality, data protection and GDPR regulations

· An understanding of key current health and social care organisations

· Willingness to work flexibility and as per the demands of the role and organisation

Training:

A short period of training and induction will be given internally by your supervisors.

Please note that the job description is by no means an exhaustive list of the duties and responsibilities expected of a role. The post holder may be required to undertake additional duties that are broadly in line with the above responsibilities to assist with service delivery and other organisational matters. The post holder should also be prepared to have the flexibility to work weekends/holidays on occasion if doing so is necessary to achieve the fundamental job objectives.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).

You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.

You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.

The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.

Key responsibilities

Planning and implementation Support the Head of Fundraising to plan, lead, implement, and evaluate strategies to:

• Increase individual gifts through enhancing the supporter donor journey.

• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.

• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.

• Develop the required tools and mechanisms to ensure ease of engagement.

• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.

• Work across teams to raise the profile of the charity and its appeals and fundraising activities.

Donor data analysis and segmentation Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:

• Maximise the lifetime value of donors.

• Ensure effective use of supporter data for campaign purposes.

• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.

• Work with the Head of Fundraising to produce regular feedback reports and analysis.

• Ensure all activities and contacts are managed through the charity’s CRM system.

• Maximise gift aid opportunities.

See attachment for further responsibilities

Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Our Public Fundraising Team is responsible for generating income from new and existing supporters through direct marketing and fundraising events.

We are looking for an interim Head of Public Fundraising to lead and manage the Public Fundraising function at Battersea to achieve targets, deliver exemplary supporter experience and maximise income in line with the Income Generation strategy whilst adhering to Battersea’s high standards of compliance. They will manage the delivery of sustainable income and achieve income growth in line with Battersea’s organisational strategy through the implementation of the Public Fundraising strategy, budgets and operational plans.

As a member of the Income Generation leadership team (ILT), they will also provide direction, support and guidance to the team, fostering a culture of safety and professionalism across the organisation.

This is a 6-month opportunity.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd June 2024

Interview date(s): 4th - 5th July 2024 (1st round); 15th - 16th July 2024 (2nd round)

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Norfolk Hospice Tapping House is a leading provider of palliative care services in Norfolk. We are an independent charity who delivers innovative and specialist rehabilitative therapy, end of life care and bereavement services.

Following a thorough review of our current marketing and fundraising practice, the Hospice is looking for an innovative and forward thinking Content and Media Officer to work as part of our Marketing and Communications Team. The post holder will be joining the charity at an exciting time of brand repositioning, which you will help to facilitate internally.

You will be driven, detail-oriented content creator, responsible for producing high quality outputs for our business. You will update existing material, generate novel work and identify new ways to reach audiences, appealing to group interests by creating engaging material. You will inform the strategic direction of the Hospice’s marketing as well as executing the plan and promote collaboration between internal stakeholders to ensure consistency of outputs. Reporting to the Director of Fundraising and working closely with your colleagues both clinical and non-clinical, you will champion the Hospice’s refreshed brand profile, develop media relationships and promote the leading services that the Hospice provides.

As an integral member of the Marketing and Admissions team, you will help support ticketing set up, booking enquiries and reporting that help to deliver excellent customer service, event sales and drive admissions to this Arts and Crafts gem in Compton, Surrey. 

Working collaboratively with the Head of Marketing and Admissions as well as the public facing teams, you will support creative tactics to drive sales online, help to manage group bookings, and understand customer needs to help develop the functionality of our systems. This role is critical to the continued success of the organisation’s exciting programme of events and exhibitions.

Organisation, teamwork and attention to detail are key to success in this position.

For full details and how to apply please visit our website.

Closing date: Monday 17 June at 5pm

Interviews:  Friday 28 June

Watts Gallery Trust is committed to providing equality of opportunity for all staff and welcomes applications from all individuals for advertised jobs that match their skills and interests. We welcome applications from all sections of the community.  We particularly encourage applications from Black, Asian and minority ethnic candidates, and from disabled candidates, as these groups are under-represented within the Arts field and at Watts Gallery Trust.

We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.

Key Responsibilities:

Service Development:

· Conduct market research to identify potential income-generating services.

· Develop business plans and operationalise new services.

· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.

· Partner with the marketing team to create strategies for promoting new services.

Service Delivery:

· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.

· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.

· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.

· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.

· Oversee day-to-day operations, ensuring adherence to operating procedures.

Team Management:

 As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:

· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.

· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.

· Developing referral pathways and enhancing the organisation’s profile.

Contract and Grant Management:

· Oversee contracts and grants, ensuring compliance and timely reporting.

· Identify risks to service delivery and take corrective actions.

· Work with the SMT and CEO to develop tenders and bids for funding

General Duties:

· Adhere to all organisational policies and procedures.

· Participate in training relevant to the role.

· Represent the organisation internally and externally.

· Collaborate with colleagues to identify opportunities for innovation and improvement.

· Work with the Finance Manager to manage service budgets effectively.

· Demonstrate a commitment to the organisation’s ethos and mission.

· Make informed decisions to address challenges and implement changes.

· Act as an ambassador for the organisation at all times.

· Perform any other duties as requested by the organisation.

Person Specification

The following criteria will be assessed from information provided on your application and during the assessment process

• High standard of education to level 4 or above, or demonstrable ability to work at this level
• Educated to degree level
• A full driving license and willingness and ability to drive for work purposes

Experience

• Significant experience of designing and developing profitable income generating services
• Significant management experience including line management of a team
• Experience of creating a team
• Experience of monitoring income and expenditure and re-designing as needed
• Experience of managing multiple services with competing priorities
• Experience of working as part of a management team
• Experience of negotiating contracts and other funding streams
• Experience of developing services and projects and writing service plans
• Experience of implementation of relevant policies and procedures
• Experience of performance management and reporting
• Experience of report writing and presentation

Skills

• Strong leadership skills with the ability to manage and motivate staff
• Presentation skills
• Exceptional organisational skills
• Ability to manage change and to manage changing priorities and services
• Creative thinking and meeting of client need
• Ability to work to deadlines
• Ability to manage difficult situations
• Ability to analyse and present data

Knowledge

• An understanding of the current and emerging needs of older people
• Good knowledge of Herefordshire and Worcestershire’s geography
• Knowledge of the health and social care landscape

Are you looking for an exciting and challenging role which will help to shape the future of a national charity working on a key social justice challenge?  Are you excited to take on a role which will fuel the charity’s work with its service users, supporters and other key stakeholders? 

Are you an ambitious and enthusiastic partnerships, fundraising or communications professional who wants to use your talents to improve the lives of people across the UK?  If so, then we’d love to hear from you. 

As our Partnership Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty. Reporting into the Head of Brand and Corporate Partnerships, the Partnership Officer plays a pivotal role in the brand and corporate team and is responsible for supporting, stewarding, renewing, and growing our brand and corporate partners to meet our income targets. Our partners range from emerging brands to strategic corporate partners and reflect a combination of financial support, skills-based support, brand donations and volunteering. The role is varied and requires strong time management, excellent written and verbal communication skills, meticulous record keeping and relationship management. You will be required to engage and influence a wide range of partner stakeholders plus collaborate across our teams to meet the needs of our partners. 

If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you! 

Job Description  

The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy. 

Key Responsibilities 

You will support the management of our brand and corporate partners, working with the Head of Brand and Corporate Partnerships. Your role will be to develop and deliver partnership strategies and stewardship plans for each account, to deliver against our objectives and meet income targets. 

• Work closely with the Head of Brands and Corporate Partnerships and to ensure the collaborative transition of new partners into account management, liaise with (Brand Coordinator/ Product Donation Manager) and Head of Fundraising, Communications and External Awareness and Head of Operations. 

• Identify and outreach to target brands and corporate partners, working to engage their support for the charity

• Accurately forecast and manage expenditures for our partners, working with the Head of Brand and Corporate partnerships to create mitigation plans when necessary. 

• Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.  

• Contribute to the organisation and team's annual plans, strategies, and budgets. 

• Develop, monitor, and maintain systems and processes including Smartsheets and account management plans. 

• Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.

• Understand and support the vision, mission, and values of The Hygiene Bank. 

• Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.  

Skills, Knowledge & Expertise 

• Excellent relationship management and stewardship resulting in demonstrable account growth. 

• Effective account management or sales experience with brand and corporate partners across a variety of sectors.  

• Experience using creativity and innovation to diversify income from partners, resulting in growth. 

• Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations. 

• Detail-driven, strategic, motivated, with a forward-leaning approach to business. 

• Ability to work independently, multi-task, and prioritise a busy workload. 

• 0utstanding written communication skills and experience in developing compelling proposals and collateral. 

• Experience working with internal stakeholder teams to help ensure partnership deliverables are met. 

• Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed. 

Attributes and behaviours: 

• Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values 

• A commitment to quality and attention to detail. 

• Ability to work on your own initiative. 

• A highly competent and collaborative team worker. 

• Discretion and the ability to maintain confidentiality. 

• Willingness to learn new skills. 

• Ability to work in a growth mindset, changing and flexible organisation. 

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive. 

Are you a passionate Fundraising Officer experienced in building positive relationships with Trusts, Foundations and individuals to support charities reach their income targets?

Want to play a key role in our strategy for income growth, contribute to our mission to provide inspiring learning experiences and help young people become active and engaged citizens? 

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a dynamic new role which will play a key part in our strategy for income growth and diversification, with a particular focus on Trusts and Foundations and individuals.

Role snapshot:

• Support the Senior Income Generation Manager with the implementation and success of the income generation strategy
• Work with our Education Team to develop funding propositions
• Provide a high standard of stewardship to all our audiences
• Managing and maintaining relationships with our existing grant funders, to maximise relationships and long-term income growth
• Identifying prospects among trusts and foundations, researching and writing tailored bids to support our education activities and core funding needs
• Develop supporter journeys for our small group of individual donors
• Work with other team members including our Comms Manager to identify potential new audiences and to target communications to build our supporter base

Who are we looking for?

We believe the ideal candidate is an experienced Fundraising Officer with strong relationship management skills, and the ability to build and maintain positive relationships with our team and external stakeholders.

You will have experience of fundraising across varied audience groups, strong bid-writing skills and excellent written and verbal communication skills.

You will have a proactive and strategic way of working and an affinity with our mission and values. You will be detail orientated and organised yet able to focus also on the bigger picture with a commitment to receiving high quality results.

If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you! 

To find out more about the full scope of this role, please see the recruitment pack.

Benefits of working at Young Citizens 
In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• paid volunteering leave
• a day off for your birthday
• employee assistance programme
• enhanced sickness and maternity policies
• hybrid and flexible working options
• season ticket loan
• an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!

For the full information about this role and how to apply, please see the recruitment pack below. 

This is a hybrid role with some days at our London office each week. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role. 

MMHS has for many years played a crucial role in meeting the housing and housing-related needs of ministers who have worked in the Methodist Church and continues to support this community through the provision of housing across the UK. At the same time, we are considering ways of using our resources for new mission, while remaining fully committed to our existing mission.

This is a crucial moment for us as a charity. We are in search of a highly strategic CFO with a broad skillset which stretches beyond the remit of many financial leadership roles within the charity sector. The CFO will work closely with the CEO, playing a crucial role in the stewardship and optimisation of a range of assets and providing leadership to the finance team as well staff working in other functions. If you care about supporting those who have worked in methodist ministry, have an appetite for positive change, and the character and skills to play a key part in leading our charity towards a new future, we welcome your interest.

Fundraising Events Officer

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: Fundraising Events Manager

Start date: As soon as possible

Hours of work: Full-time, permanent.

Salary range: £22,000 - £25,000 FTE, depending on experience.

Purpose

This is an exciting and vital role supporting the delivery of the events programme within a leading mental health charity.

We are looking for someone with a love for events and a passion for supporting people wanting to raise money to make a difference for young people’s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and community fundraisers. Experience within the third sector is desirable but not a necessity.

As Fundraising Events Officer, your role is to support the Fundraising Events Manager to plan, deliver and review an exciting calendar of Charlie Waller fundraising events, supporting a wide range of third-party challenge events and community led activities.

Key responsibilities and duties

The Fundraising Events Officer will support the overall delivery of our varied events programme, bringing their enthusiasm to a calendar of events that aim to raise significant income for the charity, whilst also raising the charities profile and reach. They will play a key role in the delivery of well-loved annual events and support our growing network of event participants. Including but not limited to:

• Supporting the overall delivery of our events programme, working closely with the Fundraising Events Manager, Head of Fundraising and fundraising committees.
• The opportunity to take a lead role on the planning, delivery and evaluation of a number of events, managing the expenditure budget and meeting income targets.
• Maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices.
• Support the fundraising committees with their activities, providing administrative support and guidance as needed.
• Support the promotion of our fundraising events, writing copy, building emails and supporting social activity.
• Support the development of our event marketing collateral, to support participants fundraising efforts.
• Build relationships with third-party event organisers.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.
• Represent The Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given.
• Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.
• Develop excellent and enduring relationships with existing supporters, fundraisers and community groups and engage new audiences. Including recognising and supporting their fundraising efforts and thanking them appropriately.
• Send fundraising materials (including t-shirts, information packs, etc.) to individuals raising money for us.
• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers, funders, other statutory and voluntary organisations who work in the mental health field, and members of the public.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.
• Routine call handling as part of the wider office administrative team.

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

Please send your CV and a covering letter, demonstrating how you meet the requirements of the role. Applications will not be considered without a covering letter. The deadline for applications is Sunday 30th June.

We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.

You will hear back from us by Friday 5th July, if not before and should you be shortlisted, an interview will take place w/c 8th July and will involve a competency interview along with a short 10-minute task relevant to the role.

We will provide details about the task and provide the interview questions in advance to allow candidates time to prepare.

Person Specification – Fundraising Events Officer

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• Highly organised and able to prioritise, plan effectively and work to deadlines.
• Excellent relationship management skills
• Excellent oral and written communication skills
• Comfortable working with databases to manage supporter records and report on progress.
• Knowledge of standard Microsoft Office software
• Comfortable with digital tools to aid promotion and fundraising.

Desirable

• Experience in using database software or a willingness and competence to pick up this skill quickly.

Attainment

Essential

• Experience of working in an events role or in a similar field

Desirable

• Experience of managing budgets and working to targets
• Experience of evaluating events
• Knowledge of GDPR requirements
• Experience of a variety of different fundraising events
• Knowledge of fundraising in the UK charity sector

Personal attributes

Essential

• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to learn.
• An ability to work independently on projects as well as an enthusiasm to support the wider Fundraising Team.
• Great interpersonal and social skills
• A commitment to working to meet the charity’s objectives.
• Enthusiasm for events and community fundraising
• Creativity and willingness to try new things
• Comfortable in representing the charity

Desirable

• Interest in and awareness of mental health issues.

We are looking for someone to join our busy communications team, helping with all aspects of our communications and marketing; telling the story of International Mission to Jewish People and engaging more people to support what we do.  

International Mission to Jewish People has been at the cutting edge of mission to Jewish people since 1842. Our UK office is looking for an experienced Communications Officer to help our Communications Team drive our message forward.

If you share our vision and values and you have the right gifts, this is a great opportunity for you to be part of our team. The successful applicant will be responsible for helping to communicate the stories, passion and ministry of International Mission to Jewish People effectively to a wide audience.

This is a fantastic role, representative of our passionate commitment to communicate the Good News of Jesus to the Jewish people. You will need to share that passion.

You will need to develop a strong grasp of our mission and an understanding of the different expressions of the Christian faith. It is therefore an occupational requirement for the holder of this post to be a Christian, who personally subscribes to the Organisation’s statement of faith, and who fully supports its mission objectives.

The person we are looking for will have excellent communication skills, a keen eye for detail, a willingness to learn and an understanding of delivering communications across a range of media from print to digital. You will need to be a self-motivated person and ready to assist the delivery of our message across different communication platforms. You will help to create copy and content that increases our direct marketing and communications impact, while also assisting with the administrative functions of the Communications team. You must also know how to work collaboratively internally and externally and have a positive, pro-active ‘can-do’ attitude.

If you think you are the person we are looking for and feel inspired by the prospect of being part of our dynamic Christian ministry at this exciting time, we want to hear from you.  We recommend that you evidence how you meet the requirements of the Job Description and Person Specification. All applications will be treated in confidence.

• CV’s will not be accepted without a completed application form.
• Please note that we can only consider candidates with the right to work in the UK.
• Strictly no agencies please.
• Only shortlisted candidates will be contacted.

PLEASE only read on if you are a people person who is full of energy with a passion for making a difference to people experincing homelessness in Bedford. If this is you and you are a fantastic fundraiser please apply!

Job Title: Fundraising Officer

Location: Bedford (Prebend Centre), with outreach to Bedford

Contract: Permanent

Salary: £29,605 per annum

Are you a passionate and experienced fundraiser looking for a rewarding challenge? Do you want to make a real difference in the lives of vulnerable people in Bedford? If so, SMART CJS wants to hear from you!

About Us:

SMART CJS has been providing life-changing services to individuals with complex needs since 1996. Our purpose is to offer immediate support and long-term solutions for those experiencing homelessness in Bedford. We strive to prevent homelessness, eliminate stigma, and empower communities through education.

Our vision is a future where homelessness in Bedford is rare, brief, and non-recurring. We aim to ensure every individual has access to safe housing, necessary support services, and opportunities to lead a fulfilling life.

Our mission is to stop the downward spiral to homelessness by offering comprehensive support services shaped by people with lived experience. We provide robust prevention programs, addressing both immediate needs and root causes of homelessness. We respect and support the diverse lifestyle choices of our service users, delivering all interventions with dignity and respect.

The Role:

As our Fundraiser, you will develop and lead our community fundraising strategy, aiming to raise £100,000. You’ll manage individual giving, lead events, engage with local businesses, and inspire community support. Your efforts will help us continue our vital work in Bedford.

What We Offer:

A supportive and passionate team and the chance to make a tangible impact.

Flexible working arrangements, including some home-based work.

• 27 days Annual Leave (rising to 30) + Bank Holidays (pro rata)
• Birthdays off
• Generous Pension scheme
• Excellent Development and Growth Opportunities
• Access to a Charity Worker Discount scheme
• Access the company health and wellbeing service including support with mental health, legal advice and more
• Access to an online GP service (same day appointments)

What We’re Looking For:

Proven fundraising experience or a relevant qualification. Excellent communication and relationship-building skills. A proactive and driven attitude. Local knowledge and a connection to the community. Flexibility to attend events outside normal hours. A car driver with access to a car. Your main fundraising responsibilities:

Individual Giving : To manage individual giving to increase regular donors and one off donations, stewarding existing donors to uplift average gifts.

Events : Working with the volunteer officer to lead on events to ensure income and exposure for SMART.

Corporates : To establish relationships with companies locally and nationally to increase income.

Community : To work with local organisations, delivering talks and inspiring gifts and donations, monetary or goods in kind. Stewarding friends of SMART groups.

Digital : To manage all aspects of online fundraising, across our website, CRM and social media platforms.

Appeals : To manage our annual winter appeal, creating new opportunities for support.

Marketing : To work with the Business Team to create inspiring campaigns and marketing materials.

Reporting : To create meaningful reports to help further support and donations.

Essential Criteria :

• A minimum of a level 3 qualification in a relevant fundraising, marketing, media, event management or business qualification. OR A minimum of 2 years’ experience working as a fundraiser in the charitable sector.
• A proactive attitude, with the ability to carry out projects through to completion and meet deadlines.
• Excellent written and verbal communication skills, with the ability to engage people at all levels.
• Demonstrable experience of building and maintain relationships to support fundraising.
• Demonstrated ability to gain sponsorship deals.
• Demonstrated experience in volunteer recruitment and management.
• Demonstrated understanding of the issues facing homeless/rough sleeping individuals.
• Demonstrable ability to meet financial targets.
• Strong administration skills.
• An understanding of HR processes with regard to volunteers (including recruitment).
• Good organisational and project management skills.
• Good working knowledge of a range of computer software packages. including (but not limited to) Microsoft Word, Excel, Outlook and CRM tools.
• Ability to manage time effectively & multiple, sometimes conflicting priorities.
• Demonstrate an empathic and adaptable approach to individuals with complex needs.
• Car driver and access to a car.
• Flexibility to work outside of normal office hours.

Join Us:

If you’re ready to use your fundraising skills to change lives and support a charity that puts people first, we’d love to hear from you. Apply now and be part of something special at SMART CJS.

The post holder will be a member of the DecodeME team, a project led by the University of Edinburgh and Action for M.E. 

Playing a key role in developing communications for the project, you will need to create and implement a wide variety of materials that meet the needs of our primary audiences which included participants, all of whom have Myalgic Encephalomyelitis/ chronic fatigue syndrome (ME/CFS), and the scientific community.

Leading the work of Decode ME’s Marketing and Communications Group (MCG) you will facilitate the planning and implementation of the project’s communication and engagement strategy and study promotion activities across the different media channels and audiences. 

DecodeME is a co-production, meaning researchers, practitioners and people with lived experience work together, sharing power and responsibility from the start to the end of the project, including the generation of knowledge.