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Job Title: Community Coordinator

Reporting to: Regional Manager

Salary Range:  £25,000 -£26,000

Contract Type: Permanent

Location: Field – Sussex/ Surrey

Hours/Days per week:  35 hours, Monday to Friday, 9am - 5pm

Purpose of the Job

To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area. 

Duties and Responsibilities

• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 
• Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled. 
• Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication
• Provide direction to ensure that within the function people are engaged, focused, developed and delivering to their full potential
• Champion health and safety on site ensuring that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in relevant health, safety and environmental policies
• Commercial awareness and a proven cost reduction measures on site. Continuous improvement opportunities are actively sought, investigated and developed
• Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved
• Annual and on-going charity account management  
• Liaison with store or retailer personnel to ensure positive charity experience and issue resolution 
• Strong skills in relationship management and networking for programme development 
• Compliance and safety of charity food use 
• Community engagement  
• Operational support and data reporting for performance improvement

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

• Background in account management, customer service, sales or the charity sector is preferred 
• Experience in community engagement and/or partnership building 
• Demonstrable experience of the ability to prioritise workload and deliver to tight timescales
• Strong IT skills and ability to manage large data sets 
• Proficient in Microsoft office and experience with CRM software desired 
• Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region