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Team: Legacy Administration
Location: Chelwood Gate, East Sussex (Office based each Monday, Wednesday & Friday with some flexibility)
Work pattern: 35 hours per week
Salary: Up to £28,454.94 per annum
Contract: Permanent
Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to assist our Legacy Admin Team
Will you join us and make life better for cats?
Responsibilities of our Legacy Assistant:
As the Legacy Assistant you will be part of the Legacy Admin Team which is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.
The role will involve providing administrative assistance to the Legacy Admin Team, including the accurate and timely recording of all legacy notifications, being the main point of contact for all queries legacy related and administering our Branch legacy allocation process. The successful candidate will also manage their own case of pecuniary legacies, undertaking regular reviews to ensure payment is received.
About the Legacy Assistant:
Our team is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.
We sit within the Marketing & Income Generation Directorate
What we’re looking for in our Legacy Assistant:
Experience of using and managing/maintaining a database
Experience in a public facing/customer service role
Experience of admin activities such as preparing reports, writing letters, managing and triaging email inbox, tracking responses and maintaining records
Excellent verbal and written communication skills and able to communicate well with a wide range of people
Good attention to detail, organised and methodical
Able to work as part of a team and build relationships with relevant teams and stakeholders both internally and externally.
What we can offer you:
Range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 31st August 2026
Virtual interview date: Week commencing 14th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Contract: 8-month fixed term
Hours: 20 per week (flexible across the week)
Location: Remote or hybrid working at our head office in Aldgate, London (depending on preference)
Annual leave: 33 days (plus eight bank holidays)
Dementia UK’s Mass Participation team is growing! We are looking for a Challenge Events Assistant to join us for an 8-month fixed term contract to support the delivery of additional own place runners as a result of the 2027 Double TCS London Marathon.
Working closely with our Challenge Events Executives and Assistants, you will primarily support the day-to-day delivery of our London Marathon activity. You’ll be a key point of contact for supporters, communicating regularly by phone, email and SMS, providing excellent stewardship and helping with the administration and logistics of the 2027 Double TCS London Marathon. You’ll also support with activity across the wider Challenge Events program.
Whilst the Mass Participation team come to our head office in Aldgate, London twice a week, we have flexible working arrangements for this role, so you can choose to be remote or hybrid. Some flexibility will be needed to travel to the office nearer the time of the 2027 London Marathon and to attend the event to support event logistics.
We are looking for you to be organised, enthusiastic and detail-focused, and have strong administrative and customer service skills. You’ll be confident communicating by phone, email and SMS, comfortable working with databases and data, and able to prioritise a varied workload. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.
If you would like to be part of a collaborative team delivering an exciting year of challenge events and have the opportunity to develop your fundraising and supporter stewardship experience, whilst helping our supporters make a difference for families affected by dementia, then apply now.
This role is subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
The client requests no contact from agencies or media sales.
Legal Administrator
Salary: Grade 2 – £29,624 per annum
Hours: Full time 35 per week
Contract: Fixed Term – 31/03/2027
Location: Birmingham – Hybrid
Closing Date: Monday 31st August 2026 at 11:30pm
We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.
About You
You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems. You have great written and verbal communication skills and enjoy working as part of a busy team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
About The Team
Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe that great organisations are built by supporting great people?
We’re looking for an experienced and people-focused HR Officer to join our friendly and ambitious team. This is an exciting opportunity to play a key role in supporting people who make a real difference to people’s lives every day across North and West Kent.
As our HR Officer, you’ll work closely with managers across the organisation, providing proactive support throughout the employee lifecycle. From recruitment and onboarding to employee wellbeing, learning and development, policy implementation and HR administration, you’ll help create a positive and inclusive workplace where people can thrive.
What you’ll be doing:
We’re looking for someone who:
Why join us?
At North & West Kent Citizens Advice & Kent Law Centre, you’ll be part of a forward-thinking charity helping thousands of people find a way forward every year. You’ll join a supportive team, contribute to meaningful work and have the opportunity to make a real impact on the experience of our staff and volunteers.
For further information, please download the job pack on our website via the Redirect button.
How to apply
Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
Administrator (Part-Time)
Location: Bromley (hybrid with some home working possible)
Salary: £28,860 FTE (pro rata £23,088) pa
Contract: Permanent
Hours: 30 hours per week worked over 4-5 days Mon - Fri 8am - 6pm
Greener and Cleaner is a community-led charity based in Bromley, supporting residents and organisations to take practical action on climate change and sustainable living.
We’re looking for an Administrator to support the smooth running of the organisation across a range of day-to-day and project-based activities.
This is a varied and hands-on role, working closely with the team to support administration, coordination and organisational processes that enable our work to run effectively.
What you’ll do:
What we’re looking for:
To Apply
If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply.
PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
Lead the quality assurance function across support services
Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
Ensure quality standards are consistently applied across all services
Monitor service delivery against contractual, regulatory, and organisational standards
Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
Translate datasets into meaningful insights to support informed decision-making
Identify emerging trends, performance risks, and opportunities for service enhancement
Produce executive summaries and reports for senior leadership teams and governance meetings
Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
Be responsible for developing person centred and trauma-informed practice standards for our support services
Contributing to creating a Psychologically Informed Environment across the organisation
Develop our reflective practice offer across all services
Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
To lead on impact and performance, providing leadership and line management to Impact Specialist
Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
Challenge and support managers to understand performance outcomes and develop improvement plans
Track progress against agreed targets and improvement actions
Ensure accountability and ownership for quality and performance outcomes across services
To maintain up to date project management and reporting records
To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
Promote consistency of practice across all services
Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
Develop resources and tools to support high-quality, person-centred service delivery
Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
Develop methods for gathering, analysing, and responding to resident feedback
Ensure resident experiences and outcomes are reflected within quality assurance processes
Provide leadership and management of Resident Engagement Specialist
General
To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
Experience developing and implementing monitoring, evaluation and learning frameworks.
Understanding of safeguarding and MARAC processes.
Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
Strong understanding of anti-discriminatory practice.
Good case-management recording skills, ideally with experience of InForm.
Personal qualities
Flexible and resilient
Patient and pro-active
Personable and energetic
Self-motivated
High attention to detail and accuracy
Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager
Reports to: Office Manager
Location: Hybrid (2 days in the office at Borough High St, London)
Salary: £24,000 (£40,000 FTE)
Contract: Permanent
Hours: 3 Days a Week (21 hours)
Background and purpose
We are the only UK-wide charity andfree membership organisation for everyone affected by a genetic bleeding disorder. We aim to empower people affected by a bleeding disorder to live life to the fullest; offering support, including events and local groups, the latest news and in-depth information resources, and campaigning and advocacy to demand the best possible care, safe and effective treatment, and equitable access for everyone affected by a bleeding disorder.
There are over 5,000 members of the Haemophilia Society, including people and families living with bleeding disorders, as well as healthcare professionals. The charity’s supporters help fundraise the costs that are vitally needed to be able to offer membership – and services such as events and printed publications – entirely free to all members.
What we do:
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
What we offer:
Competitive Salary
Generous Pension Contribution
Agile Working
25 days holiday (pro rata) plus an additional day for each year of service up to 5 years
Well located office very close to Borough Market.
About the role
The Finance Manager will ensure the smooth, accurate, and compliant day-to-day financial operations of THS. You will oversee transactional processing, payroll, local group accounting, management of our partner charity accounts, creating monthly management reports and year-end audit preparation.
Job Purpose: This role is pivotal in enabling THS to deliver its mission and meet its strategic objectives.
Critical Competences
Knowledge & Skill Requirements
· Accounting qualification (CIMA, ACCA, ICAEW, CIPFA, AAT).
· Experience of Xero accounting and Paycircle payroll.
· Good working knowledge of MS Office applications, especially Excel and experience of using databases to record accurate and up to date information.
· Good working knowledge of Access CRM is desirable.
· Experience of working with Stripe, PayPal, Wordpress, SumUp and Apron are desirable.
· Experience of working in a similar role is essential.
Key Responsibilities:
· Income & Reconciliations: Responsible for income processing, including banking of cash, and processing and tracking of CAF and Stewardship vouchers. Work with the Office Team to correctly identify bank donations and general transactions.
· Database & Bank Matching: Managing Xero - Access reconciliations and monthly bank, credit card and petty cash reconciliations.
· Gift Aid: Support Gift Aid processing.
· Expenditure Processing: Responsible for expenditure processing, including staff and volunteer expenses, purchase invoices, and associated filing.
· Xero Processing: Responsible for Xero processing, including input of expense claims, purchase invoices and purchase payments, bank payments, invoices, invoice receipts, uploading bank entries, and associated filing.
· Supplier & Customer Management: Set up suppliers/customers, oversee debtors, answer queries, make corrections, and export Trial Balance.
· Payroll & Pensions: Responsible for payroll (Paycircle Payroll) and pension processes.
· Local Group & Partner Charity Accounts: Responsible for financial activities in local groups and partner charity.
· Asset Tracking: Managing the Fixed Asset Register, and all physical assets.
· Reporting & Audit: Prepare audit preparation and year end accounts, budget and forecasts for the finance year.
· Management Accounts: Prepare monthly Management Reports to be presented to the Board of Trustees.
· Ad-Hoc Support: Handle other ad-hoc financial enquiries from staff, trustees, young ambassadors and volunteers.
· General: General office administration duties and finance support.
· Travel to events: Willing and able to work occasional evenings / weekends and travel to support THS events across the UK.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns Intern
Role Summary:
PETA’s campaigns team is at the core of the organisation – it’s a busy group of advocates pushing for an end to animal suffering with eye-catching, bold campaigns calling on the government, companies, and the public to take action for animals. Our priorities include ending the use of animals for experimentation, food, fashion, and entertainment. As our campaigns intern, you’ll be right in the thick of it – helping to plan and deliver creative actions, demonstrations, and other initiatives that get people talking and make a difference to animals. If you share PETA’s values and are eager to get stuck in, we can’t wait to hear from you. We’re looking for someone who can commit to four days a week (days to be agreed in advance) for a period of six months.
Position Objective:
To support and assist the campaigns team with actions and projects that further PETA’s mission
Term of Employment:
Part-time (four days a week)
Location:
Hybrid in London (must be able to work from PETA’s London office at least 3 days a week)
Salary:
£21,200 pro-rata (£26,500 full-time equivalent)
Reports To:
Campaigns Manager
Primary Responsibilities and Duties:
Qualifications:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced campaign coordinator? Are you passionate about helping children and young people reach their full potential? Seeking a new challenge? Join us!
The School Library Association is preparing for a landmark 90th anniversary campaign in 2027, celebrating the vital role of school libraries in education. We are seeking a highly organised, proactive Campaign Coordinator to help deliver this national campaign across research, advocacy, fundraising, events and communications. This is an exciting opportunity to play a central role in a high-profile campaign that will raise awareness, strengthen the evidence base for school libraries, influence policy, and directly support schools through resources and funding.
As Campaign Coordinator, you will ensure the smooth coordination and delivery of the campaign’s key milestones throughout the year. You will manage timelines, coordinate campaign activity, and liaise with and report to stakeholders as needed. Integrating into the team at pace, you will take the lead on key milestones, working closely with internal and external partners to deliver the campaign on time, on budget and to a high standard. A creative thinker, you will contribute to all aspects of campaign development, coordination and delivery, helping to build and maintain a strong narrative throughout.
The salary for this position is £23,648.65 per year for 30 hours per week. Find out more about this role and how to apply by downloading the job specification pack. We are actively interviewing for this role and may close recruitment early if a suitable candidate is identified.
The SLA is a UK-wide organisation, working mostly remotely. We welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Application deadline: Thursday 10th September, 5pm
Interviews will take place in person on Tuesday 15th September 2026 (London TBC).
Applications without a covering letter will not be considered. No agencies please. Use of supporting digital tools (such as AI) is understood, but all documents submitted must accurately reflect your experience and skills. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future.
Applications without a one page covering letter will not be considered. Please read the job description carefully.
Helping schools develop vibrant reading and learning communities


The client requests no contact from agencies or media sales.
Business Development Manager
Part time - 3 days per week
£26,000 for 3 days per week (£43,333.33 fte)
Hybrid working - This role offers a hybrid working arrangement, combining home working with regular attendance at our office and key meetings.
Permanent
Prospex is a well-established youth charity celebrating its 25th anniversary this year. We are deeply embedded within the local community and are recognised for our expertise in supporting vulnerable children and young people across Islington. Our experienced and committed team delivers high-quality youth work that helps young people develop confidence, resilience and positive futures.
Over the past seven years, we have successfully strengthened and diversified our income base. Our funding comes from a broad range of sources, including charitable trusts and foundations, statutory grants and contracts, individual donors, community fundraising activities and, increasingly, corporate supporters. This diversified approach has helped us build financial stability and continue responding to local need.
This new role presents an exciting opportunity to build on these foundations and take our fundraising to the next level. The focus of our income generation will remain with successfully securing income from trusts and statutory sources however there is also potential to increase income across all funding streams. We see particular potential for growth in individual giving, major donors and corporate partnerships. The successful candidate will have the opportunity to shape and develop all these areas, making a lasting contribution to the charity's future sustainability and impact.
Prospex is a fantastic organisation to work for, with a strong sense of purpose and a genuine commitment to improving the lives of local young people. We have a supportive, collaborative culture where staff and trustees work closely together and recognise that fundraising is everyone's responsibility.
How to apply
Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.
Closing date: Sunday 20th September at Midnight
First interviews: 28th September
We are looking for the successful candidate to start around November 2026. This will allow for time to be spent with the current Business Development Manager.
Main responsibilities include (but not limited to):
- Oversee the property portfolio of church buildings and manses
- Undertake transactions related to the properties as required
- Advise local church premises management teams on their responsibilities for the buildings in their care and Trust on major repair works required to church buildings
We are looking for someone who:
- Is educated to degree level and/or holds relevant professional qualifications
- Understands the legal requirements involved in property transactions
- Has experience of the charity sector
- Has empathy with the Church
- Has experience of managing a portfolio of properties
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,948 to £29,337 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
Closing date: 9.00 am Monday 24 August 2026
Interviews: Wednesday 26 August 2026
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
About The Job
Contract: Fixed-term, 2.5 years.
Hours: 28 Hours per week (0.8 FTE).
Salary: £25,000 - £28,000 (pro rata from £31,250 - £35,000)
Location: Hybrid, anchored to Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Other: The postholder will need to be able to travel in a time and cost-effective manner to meetings across Wales and occasionally across the UK for relevant Carers Trust meetings. Occasional evening or weekend work may be required to attend events or consultations.
The Policy and Practice Officer will work collaboratively with public and third sector stakeholders and the Carers Trust team to lead the delivery of a three-year programme focused on improving support for older carers of people living with dementia. This includes engaging with regional Dementia Strategy Groups, influencing national policy, and facilitating knowledge exchange across health, social care, and third sector organisations.
This role is central to advancing our mission by amplifying the voices of unpaid carers, ensuring their experiences shape policy and practice, and strengthening the visibility and accessibility of carer support services across Wales. By embedding Carers Trust Wales in strategic conversations and promoting good practice, the postholder will help drive meaningful change for carers of people with dementia—many of whom are older, isolated, and under-recognised. The work will contribute directly to the development of the Welsh Government’s Dementia Strategy and ensure that carers’ needs are reflected in service design and delivery.
As the postholder you will:
Please download the attached recruitment pack to find out more.
This is an exciting opportunity to join an influential small charity to design, implement and embed a new approach to project management over a year’s contract.
You’ll be working with teams across the organisation to ensure we’re effective and robust in our approach to projects from the design to the monitoring and completion stages.
You’ll have in depth knowledge and experience of project management and being able to adapt methodologies to fit the needs of the organisation, ideally in a small influencing environment.
You will be able to bring others at all levels with you with a collaborative and approachable style with a strong focus on solutions and delivery.