Jobs
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 10th May 2024
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.
The Men’s Minds Project Coordinator will work closely with the members in shaping the service and ensuring voices of men in Hounslow are heard and acted upon. This service will be staffed with 1 part-time (25hrs per week) Project Coordinator and a pool of peer led volunteers. The Project Coordinator will be responsible for overseeing the volunteers.
Due to the nature of service, male applicants are strongly encouraged to apply.
The Role
The role of the Men’s Minds Project Coordinator is to arrange and coordinate a range of psychoeducation, and peer-led workshops which will be delivered weekly. With the addition of attending various community and stakeholder events to deliver the outreach strand of the service.
The role will require hybrid and flexible working: onsite for all the peer/psychoeducation sessions but the with expectation to be attending various community events and services to promote the service.
Key Responsibilities
For full list of responsibilities, see attached job description below.
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Create and maintain good working relationships with partner agencies
- Provide and manage resources for clients and staff
Person Specification
For full person specification, see attached job description below.
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress
- Experience of raising awareness and participation in outreach events
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a difference
This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.
The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.
You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.
You should be an excellent communicator and able to motivate and empower others. This is a full-time role.
Don’t wait. Apply today!
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous 31 days annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
- Experience of working with a team of volunteers or as a volunteer.
- Experience of working directly with a diverse range of clients or service users.
This post is subject to enhanced vetting and barring check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.
The Programme Officer will be responsible for coordinating and delivering a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.
You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.
The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.
The client requests no contact from agencies or media sales.
Are you looking for a new role to combine your skills in Trust Fundraising and Major Gifts? Do you want to work for the world's oldest human rights organization? Charity People are delighted to be partnering with Anti-Slavery International to find their new Philanthropy Manager - Major Gifts and Foundations. This is an exciting opportunity to join a growing charity.
Philanthropy Manager - Major Gifts and Foundations
Full-time (35 hours) or 4 days a week
London - Vauxhall/Oval with hybrid-working arrangements.
£40,777-£44,011
About the charity
Anti-Slavery International's vision is to realise freedom from slavery for everyone, everywhere, always. They aim to do this by making ending slavery everyone's concern; Acting as an ally to survivors and people at risk of slavery, elevating their voice and experience to create radical change; and With others, challenging and changing law, policy and practice so everyone, everywhere can be free from slavery.
About the Role
Following a period of exponential growth in foundations and major gifts of over five-fold in five years, we're seeking an ambitious and dynamic Philanthropy Manager - Major Gifts and Foundations to take the c£1.5m programme to twice this value in the next three years. You'll be responsible for the success of the overall major gifts and foundations strategy to engage, retain and inspire loyal supporters and partners in addition to attracting new, long-term, multi-year funders.
You will work across the organisation, including with trustees, to develop relationships and funding applications to foundations. You will build lasting relationships with high-net-worth individuals and families, and help foster a culture of philanthropy and partnerships across the organization, with the sponsorship of the Senior Management Team.
About you
Your main tasks will include growing sustainable income from grant-making trusts and major donors donating to Anti-Slavery International's work in the UK and internationally, designing and implementing robust prospect research, and managing a small personal portfolio of donors and prospects.
To be successful in this role, you will have a track record of success in six-figure+ multi-year restricted and unrestricted funding from high-net-worth individuals, trusts, and foundations. You will have a proven ability to develop, manage, and deliver against accurate budgets and forecasts, and excellent bid-writing skills that have generated considerable income from trusts and foundations and high net-worth individuals, ideally in an international organization.
You will have a positive attitude, resilience, and self-motivation driven by a passion for the cause. You will be able to think strategically, identify opportunities, make decisions and prioritise effectively and, as a manager within Anti-Slavery International, demonstrate leadership, initiative, and a strong desire to achieve agreed objectives.
If you are looking for an exciting opportunity to make a difference and be a part of a global movement to end modern slavery then do get in touch with to find out more about how to apply. We are reviewing CV for this on a rolling basis so please get in touch as soon as you can- even if you don't have a polished CV.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
Contact: Fixed Term Contract ending 30th September 2025.
Hours: 37 hours per week, working Monday to Friday
Salary: £23,069 per annum.
Place of work: You will be based at CASBA’s brand-new fully accessible office in Selly Oak. The role requires you to work in service users’ homes and community venues.
About us
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights are recognised. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Our team are passionate about the difference we make and is now looking for someone to join us as an Advocacy Support Worker.
What we are looking for
We are looking for a dedicated and compassionate Advocacy Support Worker to join our team. This position is focused on providing essential support to carers who have learning disabilities. As an Advocacy Support Worker, you will play a crucial role in empowering and assisting carers to navigate the challenges they face, access resources, and ensure their voices are heard within the community.
Using your organisation and planning skills, you will work with carers with learning disabilities to create and implement a timetable of speakers, workshops, and training sessions to support carers in their role. You will also provide one-on-one advocacy support to carers, assisting them in increasing their knowledge of caring and ensuring they have access to necessary information.
You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crises and work to prevent them, access services and the community, and be valued as citizens.
About the person
You will have:
- experience of working with people with learning disabilities or other vulnerable groups
- experience of supporting vulnerable people in crisis or preventing crisis with a range of issues including finances, debt, housing, managing change, accessing rights and entitlements
- ability to work using own initiative, prioritising work, case management and time management
- ability to adapt communication depending on the needs of the person
- excellent IT skills including using Microsoft Office packages
- ability to work independently and as part of a team
As part of your professional development in the role, the successful candidate will be supported to complete their Level 2, or Level 4, Advocacy qualification as appropriate.
Why us
This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan due for publication shortly, and we will move to fully accessible offices in the Autumn, we have just rebranded and have many exciting projects and partnerships on the horizon.
Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it.
What we offer
We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options. We also offer a generous holiday allowance (up to 30 days) Entitlement increases with service and pension contributions.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.
We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, and have the skills, and or the experience to do the job, then we would love to meet you for an interview.
To Apply
Please click apply now to complete our short application form and to submit your CV.
You may have experience in the following: Liaison, Carer Assistance Specialist, Advocacy Project Manager, Caregiver Support Worker, Family Care Advocate, Supportive Care Coordinator, Carer Services Coordinator, Advocacy Outreach
REF-213789
We have a rewarding opportunity for a Children’s Residential Support Worker to join our residential service in Lostock, Bolton.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home provides support for young people with a diagnosis of autism and learning difficulties enabling them to build independence, communication and social skills.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love and support that they would receive as if it was their family home.
Location - Lostock, Bolton
Hours - 37.5 hours per week
Starting Salary - £23,412.00 per annum with biennial increments
Additional payments - £96.00 for sleep-in shifts and a 25% uplift on hourly rate for weekend shifts.
About the position….
- As a Children’s Residential Support Worker, you will be attending to the needs of the children, planning activities considering that some of the Children and Young People may have additional and sometimes complex health needs.
- Working on your own initiative and as part of a team, you will be to preparing and assisting the young people to fulfil the aims of their person-centred plan. You will support the Children and Young People with communication working closely as a team that has a passion to improve their lives whilst in our care.
- You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals.
We provide compassionate, nurturing care for children who are in crisis and have complex needs, supporting them to move on from a difficult past to a brighter future.
What can you bring to the team….?
You don’t have to have any previous childcare experience as full training is provided, but if you have experience that is a bonus! We look for applicants who have the following skills.
- Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
- An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
- A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
- Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.
- If you don’t have direct experience of working with children maybe you have transferrable skills to bring to the role.
We also offer….
- Biennial salary increments.
- 27 days annual leave rising to 30 after 5 years and 33 after 10 years plus bank holidays.
- Occupational sick pay and family friendly policies including enhanced maternity.
- Together rewards platform for discounts and wellbeing support.
- After you have successfully completed a 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.
We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on!
Apply now!
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description. The Job Pack outlines lots of information about the Trust and our benefits.
Visit our website -
Take a look at our short video
Does this sound like you? If you think you might have the relevant skills and experience we’re looking for, please get in touch[email protected] or apply now. We would love to hear from you!
We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.