Experienced (Non Manager) Jobs
About the Role
The Kennet and Test Valley Methodist Circuit in North West Hampshire and West Berkshire offers a warm welcome to visitors at any one of our six Churches where we worship in a variety of different styles. Our mission is to proclaim and reflect the love of God in all that we do.
We are looking for someone who has a passion and expertise for delivering care home ministry. The main focus of this role will be to work with us to continue developing a sustainable care home ministry. We have a desire to further extend our outreach into other care homes in the area from which it is anticipated there will be missional and development opportunities. There may also be further pastoral opportunities within the Newbury area.
This role is an important part of promoting our mission to Hungerford, Newbury & Thatcham and as such has a genuine occupational requirement that the post‑holder is a practising Christian (as outlined by 2010 Equality Act, Section 9).
About You
You should have a nationally recognised biblical, theological or practical mission qualification or equivalent experience evidenced for the role.
You should have the ability to demonstrate an awareness of pastoral issues affecting older people and the kinds of support that could be appropriate and an understanding of the Church’s work with mission amongst older people.
You should have proven experience of working in a pastoral context within a church or community groups in a paid or voluntary capacity in previous roles. This is an essential criteria.
You should have excellent people skills, good organisational ability and be adept at creative thinking.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming circuit that strives to proclaim and reflect the love of God in all that we do. We value and support all who join our team through a positive work‑life balance augmented by generous annual leave and TOIL. We offer an occupational pension scheme to which you will be auto‑enrolled and to which we will also contribute.
We are an inclusive and affirming group of churches. We welcome all people regardless of their sexuality, gender identity, ethnicity, background or disability. We are registered for same-sex marriage and celebrate our diversity in Christ
It is important that you are able to demonstrate an ability to relate effectively to a wide spectrum of people from a diverse range of backgrounds and needs.
You must be supportive of the ethos and values of the Methodist Church and be able to act as a positive ambassador for the Circuit.
This role will require a satisfactory Enhanced DBS disclosure & the completion of the Advanced Safeguarding training course of the Methodist Church.
The nature of this role necessitates being available for end of life spiritual care and therefore may require occasional out of hours work.
N.B. We reserve the right to close this vacancy early should we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible.
Closing date: 30th April 2024
Interview Date: 21st May 2024
Please complete the application form and the equality and diversity monitoring form and return them to the email address detailed on page 2 of the application form
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Centre Coordinator – Part Time
Reference: 196
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis Centre
Salary: £24,928 - £26,250 per annum, FTE
Contract: Permanent
Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days.
We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7
About the Service
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.
Key Responsibilities
- Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
- Draw upon own lived experience as appropriate to inform the delivery of person centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
- Arranging transport for service users to facilitate access to services as needed.
- You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 5th May 2024
Interviews shall take place week commencing 6th May 2024
Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Salary: £21,756 - £26,936 per annum pro rata
Hours: 35 per week
Contract: Permanent
Based: Birmingham
Ref: 1435
Cranstoun offer a wide range of services across England, including community-based and residential substance misuse services, supported housing, specialist services for young people and families and carers, and domestic abuse services.
Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.
Our Housing Lead Worker Service will support victims/survivors of domestic abuse and their children, as they are often forced to leave their homes as a result of the domestic abuse. We will support victims/survivors and their families at this critical time whether this is to stay in their own homes safely, or provide support on a short or long term basis. We also work with key strategic partners to help address other social related issues, such as benefit/welfare, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.
As Lead Worker, the successful applicant will be expected to:
- Be motivated, committed and confident at liaising with other professionals.
- Be able to work autonomously and as part of a team.
- Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
- Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
- Effectively manage their own caseloads and time.
- Provide individual, tailored support in accordance with the agreed support plan.
- Assess and manage risk.
- Maintain accurate records.
- Understand the importance of maintaining professional boundaries.
- Ensure safeguarding protocols are followed.
To download an application pack, visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
All posts will be subject to an enhanced DBS Disclosure.
Closing date: Sunday 5 May 2024.
Interview date: Tuesday 14 May 2024.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No. 1061582.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.
Working closely with the wider Wiltshire Team your key responsibilities will be:
- To co-ordinate the delivery of group work programmes.
- To facilitate and deliver group work programmes.
- Assess participants’ suitability for programmes.
- To monitor waiting lists, with a focus on risk management and safeguarding.
- To support group facilitators to deliver programmes.
- To lead on the development of new programmes .
- To review current programmes and continue development as required.
Key responsibilities:
- Act as the main point of contact regarding group-work provision.
- To ensure groups are monitored with consideration of outcomes, and support the Team Manager to pull data as requested.
- To deliver group-work programmes both virtually and face-to-face.
- To promptly assess all group referrals and manage waiting lists.
- To undertake risk assessments and agree risk management / safety plans where required.
- To provide support to group facilitators and feedback to their line managers where required.
- Stay abreast of developments in best practice, legislative and other changes, and integrate them into day-to-day work and the development of strategies and plans.
- To chair regular facilitator meetings, ensuring that minutes are taken and disseminated and that there is regular attendance by the workers.
- To identify areas of training need and co-ordinate in-house training for the staff or signpost to appropriate providers.
- To make recommendations to Team Manager about the best use of resources.
- Coordinate resources and activities to serve the needs of service users to ensure a seamless, co-ordinated response.
- To analyse data generated and evaluate groups, producing verbal/written reports as required.
- To support the on going develop of programmes offered.
- To work closely with other teams to ensure the best possible outcome for clients.
- To prioritise client need by risk, vulnerability and safeguarding.
- To ensure that accurate and appropriate notes are recorded after each group work session and any other contact with clients.
- To work with due regard to diversity, ensuring groups are inclusive and accessible.
- Plan group delivery rotas.
- To work closely with the Volunteer Coordinator to ensure volunteers are in place to run groups. This will include feeding back to the Volunteer Coordinator on the volunteers progress to inform line management.
- To provide line management to sessional group workers.
- To support peoples continuing professional development.
- Alongside the Team Manager, ensure the service meets regulatory and best practice requirements.
General
- Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
- Attend and contribute to team meetings.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
- Undertake agreed training and keep updated on changes in legislation, policy, and best practice
- To support additional duties at your team managers discretion.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the success of our work we are looking to expand our advocacy team in Perthshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Perthshire. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients home or other suitable community venue, and be home based for telephone referrals and administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
Full time Advocates will work 35 hours per week, between Monday and Friday 9:00am – 5:00pm. Applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata for part time Advocates
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 5 May 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
We’re looking for a proactive individual to oversee the management of our new charity shop in Hale, Manchester.
Position: Charity Shop Manager
Type: Full-time (35 hours a week), permanent
Locations: Hale, WA14 2DW
Salary: £22,070 plus excellent benefits
Salary Band: Band C1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About This Job
The MS Society is starting a new phase of charity shop launches. Beginning with the launch of new shops in Hale and Sale as part of an exciting, national retail transformation.
You’ll be managing our shop volunteers and maximising revenue to support the activities of the MS Society local group.
Excellent communication and interpersonal skills are essential. A background of working in retail management is desirable.
Closing date for applications: 9am on Monday 6 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Discovery is proud to be successfully accredited by the Great Places To Work Programme for the third year in row in 2023.
We’re all here to make a positive difference to people with learning disabilities and/or autism in Somerset.
A varied and interesting role working closely with the Operations Director (OD) and the Regional Management Team, providing administrative and secretarial support whilst ensuring the smooth operation of the Regional Office.
You will be expected to travel to Taunton for monthly team meetings.
Interviews will take place face to face in our Taunton office on the 13th May.
About the role:
- Providing administrative and secretarial support to the OD in performing his/her role, acting as a point of contact both internally and externally in the OD’s absence.
- Key point of contact both over the telephone and in written communication for the Regional office.
- Establish and maintain appropriate administrative systems, records and filing systems on behalf of the Region, arrange and minute meetings, producing letters, reports and other documents as required.
- Ensure the provision of all supplies including adequate stationery, furniture and office equipment, reporting any defects.
- Supervise the office I.T. system including the storage of documents, setting up directories, regular backups, reporting any faults, following the Dimensions' procedures.
- Support the Regional Management team in recruitment activity as required, liaising with the Resourcing team to ensure efficient and effective recruitment processes are achieved.
Why join us?
Discovery are committed to developing skills and rewarding our staff. We offer:
- A salary of £23,252 per annum (based on 37.5 hrs per week)
- 30 days’ annual leave entitlement (including bank holidays)
- Access to discounts on high street shopping, cinema tickets and meals out
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Supported ‘Learn to Drive’ scheme (up to 10 driving lessons paid for by us)
- Pension scheme
- Life Assurance
Who we are
Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, in a direct support or office based role, we want to hear from you.
Discovery is proud to be one of the very few social care organisations that are members of the Great Places To Work programme 2022.
Apply now:
So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day.
A fantastic opportunity has arisen for a Regional Casework Coordinator to join the Northwest Region at SSAFA, the Armed Forces charity.
You will be part of the regional office team who are the first point of contact to all beneficiaries into the Regional Office. You will be assisting with sometimes complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary, either by beginning a casework referral, referring to another service within SSAFA or making an external referral to organisations better able to offer support. You will also have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. At all times you will adhere to the safeguarding, confidentiality, and data-protection policies, including escalation to emergency services for clients where there are immediate areas of concern.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the office, working closely with the Regional Casework Manager and Regional Operations Manager.
The post is home-based, but you may have to travel occasionally around the Northwest Region of England.
About the team
In this new role you will be working closely with volunteers from the six SSAFA branches in the Northwest, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 6 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 13 May 2024
Permanent part time opportunity working flexibly from our Reading office, from home and within the community
18.5 hours per week covering Oxfordshire (South Oxfordshire, Oxford City and Vale of the White Horse)
Starting salary range: £12,373 to £15,122 pro rata per annum depending on experience (£24,745 to £30,243 full time equivalent)
Make a difference in the lives of children affected by domestic abuse. PACT's Bounce Back 4 Kids (BB4K) team is growing, and we need a passionate individual to join us in this innovative programme.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. Sadly, the demand for our programme continues to rise. We supported 223 families in 2023 through individual and group therapeutic support sessions.
We are recruiting a Support Worker to be a guiding hand for children and families on their healing journey.
At PACT, we offer:
· A chance to use your skills to directly impact a vulnerable community.
· A supportive and collaborative work environment where your contribution is valued.
· The opportunity to learn and grow professionally alongside dedicated experts in trauma recovery.
· The immense satisfaction of knowing you're making a lasting difference in children's lives.
Please visit our website for more details and to complete your application. Also contact details for an informal conversation about the role or to make arrangements to visit our office and meet the team before you apply.
Closing date: Monday, 6th May 2024
Interview date: Thursday, 16th May 2024
We look forward to hearing from you!
We particularly encourage applications from those with personal or work experience in the field of domestic abuse who meet the essential requirements for the role.
We continuously look to progress the ways in which we bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an Advice Session Superviser or experienced Generalist Adviser with at least 2 years’ experience looking for a development opportunity to join our dynamic team.
The successful candidate will join our team of Supervisers and contribute to the support and development of our excellent staff and volunteers.
Together with our Senior Management Team and Quality Performance Manager, you will help to ensure that we continue to provide a high quality advice service within the London Borough of Bromley.
If you are a team player, committed to supporting others, and want a job that makes a difference in people’s lives this could be the job for you.
Closing date: Monday 6th May 2024 at Midnight
Interview date: Wednesday 8 th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Closing Date: 06 May 2024
Ref 6633
We're looking for a Shop Manager to join our team. This is an exciting new opportunity to lead our brilliant volunteer team in our Allestree shop in Derby, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Allestree, Derby, our shop is situated in a fantastic community shopping setting. As Shop Manager you'll be leading a small but active volunteer team of around 15, and will play a key role helping to unlock the shop's full potential, including continuing to grow the team and exploring new opportunities for community engagement and building income.
This is a new role working within a shop that is currently volunteer-led and an exciting opportunity to be part of our Retail growth plans as we recruit more Shop Managers to join our team!
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Proven experience leading and inspiring teams
- A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
- A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working: On-site – this role will be based in the Allestree shop in Derby. The shop is currently open 6 days per week, and we're looking for someone able to work full-time (5 days per week) including some weekend working.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
What we’re looking for:
- Do you have demonstrable experience (professionally or voluntary) supporting customers with substance misuse issues?
- Do you have experience supporting customers with mental health needs?
- Do you have knowledge or an understanding of housing support needs and benefits?
If so, this role is perfect for you!
Here at Peabody, we have an opportunity for a Outreach Support Worker on a Permanent basis in Brentwood, Epping & Harlow areas.
A bit about the role:
As a Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.
In conjunction with colleagues and Senior Managers, you will be responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the Service, listening to customers’ views and developing new services to meet these needs.
Some of the key results for the role include:
- To provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties.
- To enable customers to abide by their tenancy agreements, giving advice and assistance on dealing with police and courts where this relates to housing matters
- To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.
- To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.
This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
Closing Date: 6 May 2024
Interview dates - Week commencing 13th May.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Outreach Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Contract type Permanent
Weekly hours Monday - Friday 9-5
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Community Development Manager (Online Communities)
Part Time 21 hours per week | 18 month fixed term contract | Hybrid | Closing Date 6 May 2024
Salary: £21,824 (FTE £36,374)
The advertised salary reflects the hybrid nature of the role and will be adjusted to £19,150 for an appointment based on a remote working contract.
Job Reference: CDMO1 (Please quote this on any correspondence)
The role
Join the Chartered Institute for Library and Information Professionals (CILIP) as the Community Development Manager (Online Communities). Initially funded for 18 months, this new, part-time role is important in supporting our mission to grow CILIP’s professional peer communities through the strategic use of online platforms as part of our digital transformation programme.
75% of CILIP members see our professional peer communities as a key attractor for joining CILIP and staying with us. Members rank membership of our communities in their top three membership benefits.
This position, within the Communities Team, reports to the Communities and Partnerships Manager.
The successful candidate will:
- Have experience of planning and delivering online projects.
- Be able to work collaboratively and foster strong relationships with a wide range or internal and external stakeholders.
- Have excellent communication skills, great initiative and be able to drive uptake of the online communities.
It is not essential for the candidate to possess prior knowledge of the sector, but they will have the right level of ability and enthusiasm to learn rapidly and use their transferable skills to support project delivery and administration.
Our office is conveniently located in The British Library, just a short walk from St Pancras and King’s Cross stations. Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home two days a week.
This role can also be suitable for those further afield who wish to work remotely. If you wish to be considered for a fully remote flexible working adjustment please add this to your letter of application. The advertised salary reflects the hybrid nature of the role and will be adjusted to £19,150 for an appointment based on a remote working contract.
We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body with thousands of members in the UK and internationally. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans. CILIP is a London-based charity with a friendly, hardworking team.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion and representation. We particularly welcome applications from people from under-represented groups. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
Benefits
- Hybrid working
- 25 days' annual leave plus public holidays (pro-rata’d for part time staff)
- The option to buy up to 3 days' additional annual leave
- Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Alongside your CV, please send a letter of application detailing your reasons for applying, what skills and knowledge you can bring to the role and how you meet the criteria in the person specification in the role description.
The client requests no contact from agencies or media sales.
Job Title: Fundraising and Administration Officer
Organisation: Self Help Africa
Contract Type: Permanent – Full time
Hours of work: 37.5 hours per week – minimum of 4 days a week in the office
Benefits: 7% Employer Pension, 26 Days Holiday, Contribution towards Private Health Care.
Salary: £24,000 – £27,500
Location: Shrewsbury, United Kingdom
Reports to: Fundraising Campaigns Manager
About Self Help Africa
Self Help Africa is an international development organisation that works through agriculture and Agri-enterprise development to end hunger and extreme poverty.
In 2021, Self Help Africa merged with United Purpose, doubling our size. The organisation works in 15 programme countries in Africa, Asia and Latin America and its 2023 budget is in excess of €50m.
In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.
Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.
Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.
Job Purpose:
The Fundraising and Administration Officer role primarily focuses on providing excellent supporter care and administrative support within the fundraising department. This role plays a crucial part in maintaining supporter relations, optimising fundraising efforts, and ensuring efficient administrative processes are in place.
Key Responsibilities:
Supporter Care:
- To be a first point of contact for the Fundraising Department, answering the phone and meeting and greeting people who arrive to the office.
- Respond to enquiries from supporters, prospective supporters and volunteers via telephone, e-mail, and post, maintaining excellent supporter relations.
- Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
- To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations, and guidelines.
- Provide admin support for Direct Mail letters and appeals, including the use of mail merge, when required.
- Assist with the ongoing stewardship of Regular Givers.
Community Fundraising:
- Co-ordinate the recruitment and appropriate use of volunteers to support fundraising.
- Develop relationships with volunteer fundraisers, with the aim of maximising the funds they raise through challenges, events and talks.
- Support the formation of volunteer fundraising groups.
- Support ongoing and new events within the UK, which may include occasional weekend and evening work.
- Take the lead with the co-ordination and administration of public collections in the UK.
- Take the lead in monitoring fundraising merchandise, and liaise with suppliers, for fundraising materials, including Christmas Cards.
Digital Marketing:
- Support in developing UK digital fundraising opportunities.
- Administer digital acquisition campaigns in the UK e.g. through digital advertising, to generate new donors.
Database Management (Training will be provided):
- Create and maintain contact records on Salesforce, ensuring supporter information is kept up to date by recording changes to mailing preferences, gift aid eligibility and contact details etc.
- Database maintenance and housekeeping e.g. identifying and merging duplicate records, removing, or archiving redundant data, adhering to GDPR protocols.
Finance Administration (Training will be provided):
- Efficiently process and reconcile incoming donations, received daily by post, online and phone. Bank cheques and cash on a weekly basis, and process credit card and CAF donations.
- Record all donations to Salesforce, ensuring the accurate coding of income to the correct source and supporter.
- Administer new Direct Debit instructions.
- Support monthly and quarterly reports demonstrating fundraising income received against budget, to inform the management team and provide accurate forecasting.
- Scan and upload credit card statements and invoices for payment by the Finance team.
- Record and reconcile petty cash expenditure.
- Assist the Finance team in the reconciliation of all income received, responding to any queries.
General Office Administration:
- Order office stationery and fundraising supplies, as required.
- Co-ordinate general office maintenance, as required.
- Arrange accommodation for staff travel to Shrewsbury.
Key Relationships:
Internal
- Fundraising Campaigns Manager UK (line-manager)
- Head of Fundraising UK
- Fundraising Campaigns Officer UK/Ireland
- Fundraising Team UK/Ireland
External
- Self Help Africa supporters, donors, and volunteers.
- Suppliers for office equipment and stationery.
Knowledge, Experience and Other Requirements:
Essential
- Relevant qualifications from a Further Education Institution or equivalent office/administration experience in a busy environment, preferably in fundraising or marketing.
- Excellent planning, administrative, organisational and time management skills, to deliver and cope with a busy workload.
- Strong customer service and interpersonal skills.
- Excellent keyboard and numeracy skills, with a high-level of accuracy and attention to detail.
- Excellent knowledge of the Microsoft Office package, especially Excel.
- Excellent written and verbal communication skills (English).
- Enthusiastic and positive attitude; flexible, adaptable, and able to work independently.
- Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.
Desirable
- Working knowledge of marketing/relationship CRM databases, such as Salesforce.
- Experience of processing and managing data.
- Educated to degree level.
- Full driving licence and access to a car.
- First Aid Certificate.
Competencies
- Managing yourself – Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
- Communicating and working with others – Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
- Delivering results – Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
- Planning and decision-making – Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.