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Closing today at 17:00
Upbeat Communities, Derby, Derby (Hybrid)
£23,725 - £28,865 per year (pro rata)
We are looking for an Administrator to support the team as we welcome refugees and support them to rebuild their lives in the UK.
Posted 2 weeks ago
Forces Employment Charity, Remote
£29,000 per year
An exciting opportunity to join Forces Employment Charity
Posted 6 days ago
Closing in 5 days
Dementia UK, London (Hybrid)
£24,000 – £28,000 per annum
Join Dementia UK as a Gift Processing Officer helping to establish an excellent level of financial processing
Posted 4 days ago
Child Brain Injury Trust, Oxfordshire (Hybrid)
£27,000 - £29,000 per year
Posted 2 weeks ago Quick Apply
Closing in 3 days
High Trees Community Development Trust, London (On-site)
£25,000 - £30,000 per year
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team.
Posted 1 week ago
Institute for Government, London (On-site)
£30,000 - £35,000 per year
Posted 1 day ago
Start Network, London (Hybrid)
£29,631 - £31,113 per year
Posted 6 days ago
Closing in 6 days
1625 Independent People, Bristol (Hybrid)
£28,282 - £29,777 per year
Posted 2 weeks ago
Closing in 6 days
Capitals Coalition, Remote
Gross annual salary: EUR 30,000 to EUR 34,700 / GBP 26,000 to GBP 30,100
Posted 3 weeks ago
Page 3 of 4
Loughborough, Leicestershire (On-site)
£11.44
Full-time or part-time (30 hours flexible Monday to Saturday between 9:00 am and 4:00 pm)
Permanent
Job description

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

  1. Serving customers, dealing with enquiries, arranging delivery when necessary
  2. Processing cash, card and other customer payments 
  3. Arranging for approved donations of furniture to be collected
  4. Handling product returns and payment refund requests
  5. Helping with movement, inventory and presentation of stock in the warehouse
  6. To assist in the movement of stock by road transport, including van driving. 
  7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
  8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
  9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
  10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
  11. To undertake any other reasonable tasks as deemed necessary by the CEO
  12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
  13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

  • Adhere to Sofa’s Health and Safety Policy
  • Work flexibly throughout the week excluding Sundays
  • Attend occasional meetings
Application resources
Posted by
Posted on: 01 May 2024
Closing date: 31 May 2024 at 23:30
Job ref: SOFA310524
Tags: Admin,Finance,Marketing,Management,Retail,Volunteer Management,Operations