Administrator Jobs

Events and Community Fundraising Coordinator

£25,643 per annum (London Living wage)

Permanent, Full time 37.5 hours per week

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking an Events and Community Fundraising Coordinator to join our high performing Events and Community Team. The team are driven to maximise opportunities, we aim to reach ambitious targets and provide an excellent supporter experience.

Our team raise funds through a range of activities including:

• Our own events (e.g. March for Men)
• Virtual products (e.g. The Month Series)
• Third party events (e.g. London Marathon)
• Golf Days
• Helping community fundraisers who organise their own activity

You’ll be supporting our third-party events programme and be our first point of contact for our fundraisers. You'll provide admin support for our registration processes and support fundraisers through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience.

Whilst third party events will be your primary area of responsibility across different types of events, you’ll also get the chance to work across teams to provide support where needed during busy periods of activity.

This role works with data through maintaining our Raiser’s Edge database. You'll also update records on JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.

You’ll also work with our Communications teams supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising products, as well as prostate cancer and Prostate Cancer UK.

What we want from you

You’ll have the drive and eagerness to provide crucial support to our sector-leading programme of activity which generated £12.9M of income in 2023-24. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team fighting to stop prostate cancer from being a killer.

You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.

Why work with us?

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re learning more about the needs of our colleagues and we’re excited to have recently launched three new people networks: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps

More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Wednesday 15th May 2024 applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for week commencing Monday 20th May 2024.

We are looking for someone who can work effectively as part of a team to deliver an exceptional customer focused service to all stakeholders. Experience of managing administrative processes on a CRM system and of delivering excellent customer service are therefore essential.

Our Client and Community Delivery team aims to drive and develop new and existing business relationships to contribute to our impact whilst delivering exemplary customer service to all our clients. A critical aspect to this is ensuring all the administration required from point of enquiry through to training delivery is carried out accurately whilst meeting key deadlines.

Working closely with our Client Development Consultants and Client Delivery Consultants, you will support different aspects of the client journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and matching Associates to training deliveries. You will ensure all administration relating to these processes is completed effectively and within deadlines set.

About MHFA England  

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.  

Looking after you  

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.  

Interested? How to apply 

To apply, please submit your CV and a cover letter. The closing date is 8th May 2024, but early application is encouraged as we will be reviewing CVs as they come in. 

By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed. 

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

An excellent opportunity has arisen for a reliable, conscientious and self-motivated individual to join our Management Information (MI) team in the role of MI Support Officer.  Our MI team has a strong reputation in all areas of data management.

Inspire provides a full MI service to the nine local authorities that make up the London East sub-region and we work in close partnership with wider London local authorities, career companies and other national partners to support the needs of young people through the intelligent use of management information. We have a reputation for providing insightful and informative data analysis to meet local and national requirements, always ensuring the highest standards of data integrity and security.

Key responsibilities of the MI support officer include:

• Support the delivery of MI and data services to local authorities in East London.
• Provision of a management information helpline service to all stakeholders and service users.
• Support database administration and maintenance.
• Run database queries and reports to extract and collate data.
• Accurately process large datasets using a range of data management tools.
• Support the production and publication of a range of reports.
• Completion of regular data quality monitoring tasks to support the accuracy of data submissions and reporting.

​Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

How to Apply

If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Interviews will include a skills based test.

Closing date

This position is available immediately.

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

We are seeking to appoint a PA to the Bishop of Edinburgh & the Dean of the Diocese to ensure that both the Bishop and the Dean are able to efficiently fulfil the objectives of their own roles.

We are looking for someone with strong administrative and organisational abilities, who has experience/understanding of a church/ecclesiastical context.  As the front face of the Bishop’s office, we are seeking the right personality as well as someone with the necessary skills.

You should also:

• Have a professional but pastoral approach to work,
• Be able to work independently and flexibly, as part of a small office team,
• Have good written and verbal communication skills
• Possess good computer skills

We offer:

• a small and friendly team, working from an office near Haymarket
• a generous non-contributory pension
• support and development through our Annual Review process and training funds

We’re looking for someone to support our exectutive office. You'll be someone who is able to provide a high level of professional support to the Chief Executive in the effective management of their calendar, correspondence, as well as committee support of the Board of Trustees and it's subcommittees. This role is also responsible for accreditations and managing ad-hoc projects.

Key Information

• Salary: Grade 2.1 - £27,500 raising to Grade 2.2 - £29,592 after 3 months successful probation (pro-rata if part-time)
• Contract: Fixed-term until 25 July 2025
• Hours: Full-time or Part-time (depending on the wishes of the successful applicant)
• Location: Lampeter with hybrid / home working
• Reporting to: Chief Executive

Key duties

1.  To provide high level professional administrative assistance to the Chief Executive, SMT, and Sabbatical Officers.
2.  To be responsible for keeping the records and supporting the regular business of the Trustee Board and Subcommittees.
3.  To project manage submissions for accreditations i.e. SOS UK Green Impact, Quality Students’ Unions, etc
 

What We Offer

• 45 days off (28 days of annual leave, closure days, bank holidays, and two weeks off in December, the number of annual leave days would be pro-rata'd if part-time).
• Professional Development Opportunities, with a free leadership and management qualification
• Supportive line management and a fun working environment.
• Access to an Employee Assistance Scheme to help support your wellbeing 

Essential Criteria

• Ability to read and write fluently to an exemplary standard in English
• Ability to read and write at a basic conversational level in Welsh
• Good general education i.e. A-levels, including English and Welsh to at least to GSCE or equivalent
• Awareness of the 1994 Education Act (Part II)
• Previous experience of providing high level administrative support to senior staff as well as diary management
• Previous experience of servicing multiple committees
• Demonstratable expert knowledge of Microsoft Outlook, Microsoft Word, and Microsoft Teams
• Ability to maintain extreme sensitivity and confidentiality
• Be committed to social inclusion, diversity, and equity

Desirable Criteria

• Knowledge of, and experience in delivering, the statutory requirements of Companies House and/or the Charity Commission
• Experience of supporting recruitment of external trustees
• Experience of editing web content through WYSIWYG
• Experience of submitting evidence for and projecting managing accreditations

Application & Interview

Applications Close
9am Tuesday 7 May

Interviews
Week Commencing Monday 20 May via Teams

Proposed Start Date
As soon as possible; provisional start date Monday 24 June

The Volunteer Administration Executive will sit within the CoppaFeel! Education Team and will work closely with the Volunteer Community Executive and the Volunteer Community Manager. They will provide administrative support volunteer recruitment and onboarding; induction and training; support and supervision; and reward and recognition.

This is a remote-first role, which means you aren’t expected to come into the office. The only days you would be required to attend the office would be for our quarterly team meetings, quarterly department meetings and in person training. We will provide plenty of notice for when you are required to be in the office. Although the role is remote-first we have an office space where you are also welcome to work from.

About our volunteer community

We have over 250 volunteers involved in our core education volunteer programmes as well as opportunities across fundraising and events. Our volunteers include university students, former fundraisers and supporters. 

Volunteers are at the heart of our community value and play a vital role in helping us to deliver our key education programmes. The main aim of this role is to ensure our volunteers have a positive experience during their time with us and are supported to spread our lifesaving message.

About CoppaFeel!

CoppaFeel! exists to educate and remind every young person in the UK that checking their chest isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new  healthy habit that could one day save their life. We are a small team which, collectively, has one almighty big voice. We were founded out of a need to right wrongs, and when we hear of more people diagnosed late, or young people dying from this disease, we know there isn’t a more powerful reminder to get up and get out of bed every morning.

DUTIES AND RESPONSIBILITIES

• Play a key role in overseeing the day to day administration of volunteer programmes
• Be the key contact and link between volunteers and external organisations who wish to book an awareness talk, stall or other volunteer-involving activity
• Communicate with volunteers, assisting with questions and requests through the management of shared email inboxes
• Coordinate bookings and scheduling for awareness talks, stalls or other volunteer-involving activity using our volunteer management platform and related digital tools
• Support the Volunteer Community Executive with the administration of recruitment, induction, onboarding, training and supervision of volunteers, including support for community events.
• Oversee the administration for thanking volunteers across the teams, taking an active role in CoppaFeel! thanking events, gifting and post
• Maintain volunteer records using our database and report against volunteer activity
• Manage volunteer kit including monitoring stock, ordering and reviewing resources
• Process volunteer travel and expense claims
• Assist with the administration for the set up and delivery of new projects and volunteer opportunities

SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES

• Outstanding administrative skills
• Experience of providing administrative support within a busy team
• Experience in customer or user facing roles
• Outstanding organisational skills to manage conflicting priorities
• Outstanding time management skills with the ability to plan and meet deadlines
• Excellent communications skills
• Strong IT skills, with the ability to pick up new systems quickly
• Ability to work effectively with colleagues at all levels across the organisation
• Ability to work unassisted and be self motivated
• Ability to handle confidential or sensitive information
• Friendly and approachable with the ability to quickly build and maintain strong working relationships

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity. 

​People Team Advisor

​

Job Role:

​We need an exceptional People Team Advisor. This is a key post in supporting the management and staff of the FEC. The Forces Employment Charity to be effective in their roles and provide the very best quality of provision to our external delivery. The successful candidate will have responsibility and accountability for the full employee support life cycle and will be involved in all areas of the Human Resources function under the direction of Head of People. The post holder will be expected to work as part of the HR team in the provision of a comprehensive HR service. The post holder will be required to work closely with all employees at all levels

This is a full-time, 35 hours per week, hybrid contract reporting to Head of People. The successful candidate will be required to travel to the London office 2 days per week – immediate start date but will wait for the right candidate.

​

Key Responsibilities: 

​

• Ensuring the provision of a high-quality People (HR) service to all stakeholders in all employee life cycle in generalist capacity including resource, employee relations, learning & development, and reward, in accordance with the consistent application of charity policies and procedures and compliance with employment law and best practice.
• Produce employment contracts and variation to contracts in line with authorised management requests.

• Manage and Support onboarding processes with People Administrator.

• Work closely with the People and Payroll Department to ensure workforce information is kept up to date, employment changes are notified, and any problems identified and addressed.

• Issue timely and accurate payroll instructions, to meet payroll deadlines by working with People Team in specific Administrator.

• Manage staff sickness and absence in accordance with the sickness absence management policy, notifying team managers of absence thresholds and advising on Company Sick Pay limitations.

• Manage and support the implementation and monitoring of HR processes including pre-employment checks (right to work), Enhanced DBS vetting and MOD security clearance, employment contracts and variations, starters and leavers, induction, mandatory/other training, probationary period review, performance and development review, maternity/paternity/shared parental leave, flexible working requests and the evaluation of training.

• Provide and Support Administrator in the management information reports relating to HR, for example absence data, annual leave allowances, training compliance etc.
• Work with team managers to ensure all information (e.g., jobs descriptions, working hours and patterns, etc.) is consistent and up to date.

• Support Head of People in the development of HR policies, Rewards/Benefits, and other HR related projects, as requested.

• Input, maintenance, and provision of all HR data held within the HR Management System (PeopleHR) ensuring a high degree of accuracy.

• Maintain the People Team cloud-based e-filing system to ensure documents and information are retained and easy to locate.

• Initiate and co-ordinate progress of all mandatory staff training (in accordance with the training matrix) reporting compliance issues to managers.

• Be prepared to support all HR Administrator activities during periods of absence.

• Working alongside People Administrator and supporting the Head of People and site leadership team driving the delivery of the people agenda across the organization.

• Supporting the management team with ER issues and providing generalist support and advice on a variety of cases

• Playing an active role in forward thinking and fast action responses to the control of absence and retention ensuring contractual KPIs are achieved and maintained.

• Ensuring relevant management training is identified, sourced, and delivered, promoting a culture of learning and development across the organisation.

• Partnering with the other business areas and providing support in HR related activities. 
• Participate in the charity’s appraisal scheme and support staff compliance (probation and annual appraisals).​

• Be familiar with all charity policies and be prepared to advise/direct staff on compliance as appropriate.

• Ensure Data Protection and GDPR compliance.

• Maintain awareness of the requirements of the Health and Safety Policy and Display Screen Equipment assessments.

• Work to the charity’s quality standards and systems within the context of the ISO 9001 Business Management System.

• Undertake such other duties and responsibilities as are appropriate to this level of post or as directed by Head of Business Support.

​

PERSON SPECIFICATION

​

 Essential Competencies:

​

• Previous experience of working in a fast-paced HR team, providing first level advice on HR policies and procedures, employment law and employee relations issues.
• ​Be up to date with current employment law.
• Excellent organisation and communication skills, with a good foundation in HR theory.
• The ability to multitask and deal with a range of incoming enquiries – organisation is key to the success of this role.
• Ability to develop innovative ideas and solutions.
• Excellent IT skills specifically HR Management Systems and MS Office applications; particularly Word, Excel and Outlook.
• Able to form and maintain effective working relationships with senior management, colleagues, service users and key stakeholders.
• Strong communication skills with an ability to positively challenge, influence and coach managers whilst providing a supporting service outcome.
• Self-motivated with a ‘can do’ attitude and determination to ‘get under the skin of problems’ and identify pragmatic solutions.
• Ability to work in a fast paced and varied environment, with experience in adapting to change based on business requirements.
• Able to apply high levels of common sense and logic to often delicate and complicated situations and therefore possess excellent listening and communication skills.
• Sound knowledge of employment law
• Excellent communication skills are essential.
• The ability to construct detailed reports, case letters and present MI data.
• Ability to approach issues with a proactive, forward-thinking approach, applying innovation that can be reflected to our customer and stakeholders.
• Able to streamline and improve operational processes.
• Highly enthusiastic with excellent communication skills.
• Flexibility in approach.
• CIPD Level 5 or higher or working towards it.​

​

 Desirable Competences:

​

• Associate Member of CIPD.

• ​Payroll experience.

• Charitable Experience

Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

​

To apply, please submit and Cover Letter and CV by Midnight Friday 17th May 2024. 

New Routes Integration

 Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators.  The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

The Weir Link – a small and vibrant charity and community centre in SW12 (Clapham Park/Balham), are recruiting a Facilities and Bookings Co-ordinator to join their team.  This would be an excellent opportunity for an experienced administrator, looking for flexible, part time work, while making a tangible difference to their local community.  

Working in close collaboration with other members of the team, some examples of the role responsibilities include:

Facilities co-ordinator

- Liaise with cleaning, maintenance and building safety contractors to ensure the Centre is kept in a safe and orderly condition for all our users

- Organise regular testing of building safety systems, including the fire alarm system and fire drills

- General housekeeping duties, including managing utility companies, logging meter readings and ensuring records are kept updated

- Ensure the overall appearance of The Weir Link, both inside and outside, is in keeping with our vision to be a welcoming centre for everyone in our community

Bookings co-ordinator

- Manage our growing number of bookings and activities, both those at The Weir Link and other venues we may work with, from responding to enquiries in a timely manner, checking and updating The Weir Link diary, sending booking forms and invoices, checking payments and responding to feedback

- Manage attendance levels and data collection for those attending all The Weir Link’s activities

- Assist with the marketing and publicity of the activities and room(s) available by helping to produce content for our social media platforms (Twitter, Instagram and Facebook), and updating our website

Person specification

We are looking for a motivated, organised and reliable individual with a “hands on” approach to these responsibilities, and other activities when required.  The successful candidate will be flexible, resourceful, efficient and committed to contributing in a meaningful way to our local community. 

Some experience which would set you up for success in this role, could include a background in managing facilities or venue organisation and/ or some finance or  marketing administration experience. 

Key skills required:

- Competent using the Microsoft Office suite – particularly Word and Excel

- Competent and experienced using Google software, specifically Google Calendar and Google Forms

- Confident communicating clearly and effectively by email

- Experienced with standard office practices, including printing and scanning documents

- Some professional experience in (or interest in developing skills in) the use of social media platforms and digital content and website (CMS) management (including producing and editing images, writing captions and scheduling posts using social media management tools like Hootsuite and updating our website using Squarespace) would be preferred.

We are able to offer a flexible working pattern, which would comprise of 12-15 hours per week across three days a week. This would ideally be a Monday and then two further consecutive days, however this can be discussed for the right candidate. The hours can be between 9.30 and 4pm every day, with the possibility of hybrid working (combining office-based and remote working) during the school holidays.

This role would suit a parent or carer who would like their hours to work around the school day and have flexibility during school holidays. 

Ideally the person would also be a local resident who is prepared to build on our links with other community organisations that are local to The Weir Link.

Competitive and negotiable pay package.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED. Please upload the application form via Breathe HR. Your application will be rejected without a completed application form (attached in the vacancy).

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. We are recruiting a Fundraising Research and Administration Intern who will join the charity for six months and play an important role in providing valuable insight to teams across the charity, with a particular focus on supporting the Fundraising team. You will be responsible for research and analysis into potential donors, along with providing administrative support with donor communications, campaigns and database management. This role is an opportunity to gain fundraising experience in a growing organisation and develop a variety of transferable skills in a charity setting. 

Job Description

• Lead on prospect research to build our pipeline of prospect funders across corporates, foundations and individuals
• Identify new organisations and philanthropists who could be supporters of Bookmark
• Support with delivering an effective impact reporting programme by creating termly update reports, case studies and mass mailings
• Work with the Schools team to organise donor visits at our partner schools
• Complete online enquiry forms for prospective Trusts and Foundations 
• Work with the Impact Team to ensure that key impact statements and statistics are shared with the Fundraising team to support exceptional proposals
• Support the co-ordination and delivery of events
• Collate, input and maintain accurate information on databases, including our customer relationship management (CRM) system and SharePoint
• Ensure that all activity helps to build Bookmark’s brand and is always brand compliant

Person specification

Essential   

• Good communication skills, both verbal and written
• Strong organisational skills
• Focussed on meeting deadlines
• Excellent attention to detail
• Ability to work independently and contribute as part of a team
• Enthusiastic, professional and positive, with a strong desire to learn
• Friendly, inquisitive and helpful mindset
• Flexible mindset, suited to working across teams in a busy organisation
• Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel

Desirable 

• Salesforce and / or SharePoint experience 
• Events management experience
• Mailchimp experience

ADMINISTRATIVE INFORMATION

Contract type:Fixed Term, 6 months
Salary: London Living Wage (£13.15 per hour) equating to £25,643 p.a FTE
Location: ​Three days per week at the Bookmark office with flexibility around home working for the remaining days
Hours: 37.5 hours (Monday to Friday).Attendance required at some events which may fall outside of normal working hours. Bookmark operates a TOIL policy in such cases. 
Deadline: Wednesday 1st May, 11.59pm

Benefits

• 25 days plus bank holidays
• Half day for employee’s birthday
• 3 years of service – 1 extra day (total of 26 days)
• 5 years of service – 2 extra days (total of 27 days)
• Buy/sell holiday (5 days)
• Hybrid working - Minimum of two days per week in our office
• Employee Assistance Helpline
• Matched pension scheme up to 5%
• £150 per employee per year for company events, such as Christmas party, team days and lunches.
• Free tea/coffee
• Charity Worker Discounts
• Tickets For Good
• Sabbatical Leave Policy
• Free yoga sessions
• Training and career development opportunities

Notes

Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.

At Bookmark, we are a small but growing team of hard-working people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.

Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.

Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.

Background

Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities. 

This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions. 

It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.

Role purpose

The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.

Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.

We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.

Closing date for applications:Rolling – if we fill the role we will withdraw the advert

ARMA (UK) is the professional association for research management in the UK. We currently have around 3,5000 individual members from 250 organisations, ranging from universities and research institutes to research funders and the National Health Service.

This role will be responsible for the effective delivery of ARMA’s scheduled and ad hoc training and development events (c25 per year) and our mentoring programme.

This role will work closely with our Qualifications and Member Engagement Officers, various working groups and our volunteer trainers to support them to deliver high quality training, that meets our members needs.

For full details about this role, our work and the skills required please refer to our role profile.

The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.

About Helen Arkell Dyslexia Charity

We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds. 

Main duties and responsibilities

· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.

· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.

· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.

· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.

· Prepare regular reports and analysis on individual giving performance.

· Contribute to the development and implementation of a comprehensive individual giving strategy.

· Ensure activities are delivered to budget and performance effectively tracked.

· Provide a monthly report to the Head of Fundraising

· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.

· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.

· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.

· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.  

Ideal skills and experience:

· Experience in generating income from all or one or two of the following: individual, community and events fundraising. 

· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.

· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.

· Strong data management and analysis skills

· Good knowledge of current data protection/GDPR regulation.

· Good working knowledge of CRM databases and how to utilise to steward supporters.

· Good level of administrative and organisational competency

· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)

·Previous experience working in a charity/non-profit

· Willingness to attend events and meetings etc, for which expenses will be paid.

Personal qualities

· Compatibility with the charity’s values, including professionalism and flair with the personal touch

· Commitment to the charity’s aims

· High level of personal integrity and commitment, with a can-do attitude

· Able to work on own initiative

· Good interpersonal qualities and ability to work well within the wider team

· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)

· Excellent time management and organisational skills, able to manage multiple projects simultaneously

· Attention to detail

How to apply

To express an interest in the role, please review our Application Pack and submit the following:

1. A comprehensive CV

2. A supporting statement (maximum 2 pages of A4)

3.      Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.

Closing date for applications: 5pm on Wednesday 8th May 2024

First interviews: Tuesday 14th and 16th May 2024

Thank you so much for your interest in working for us and we look forward to receiving your application.

We are looking for an Operations Officer to support our Head of Training and our associate training team and, on occasion, the wider team, to organise and deliver our training and consultancy services

Essential skills

Highly proficient in Microsoft Office Suite including Word, Excel and Power Point.

Highly proficient in the use of online platforms, including Microsoft Teams 

2+ years proven work experience in a similar role

Use of accounting software, Xero (desirable)

Responsibilities

Support the marketingof our training courses and consultancy.

Creating/scoping new systems and/or software to support data management systems. 

Handle new bookings, including liaising with external commissioning clients.. 

Schedule training sessions, distribute training manuals, evaluation forms and other materials. 

Manage and maintain the training calendar, including creating, managing and sending out meeting links, and acting as the contact for our team of associate trainers

Provide TEAMS / Zoom support for our virtual training delivery, and organise logistics for in-person delivery

Manage invoicing and payments

Provide other administrative support to  team members as required

Candidate requirements

Qualities

Detail-oriented administrator who can manage and prioritise multiple tasks.

Ability to use own initiative and adapt to changing priorities .

Self-motivated person who is comfortable in a remote-working team.

Strong relationship-building and communication skills, written and verbal.

Adaptable, solution-focused, problem-solver