Director Jobs
We have a fantastic opportunity for an experienced Assistant to join us and support our Fundraising Director (FR Director), based in our London office.
You will support our Fundraising Director in effective management of the fundraising teams across our UK centres, and the central expertise in Trusts, Major Gifts and Partnerships.
Your responsibilities
- You will support our Fundraising Director in managing and delivering our fundraising objectives and targets for the UK
- Supporting our Fundraising Director in managing, developing and stewarding key high value donor relationships, key stakeholders, and senior volunteers
- Assist our Fundraising Director in managing their workload, managing all mail, correspondence, email and telephone contacts, diary management and travel plans
- You will routinely manage the monthly collecting of reports or data required to produce pipelines and forecasting
- In the absence of the Fundraising Director, you will be responsible for communicating with key stakeholders – utilising their highly developed interpersonal skills to receive and provide complex information
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits including:
- a unique, experiential induction based in one of our centres
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are urgently seeking an Administrative Assistant to join our God Loves You Tour team. The role is full time, but part time will also be considered, and will be based from our London Hub office, in East London.
This is a fixed term position with an immediate start, to end 31 July 2025. The successful candidate will have previous administrative experience, excellent attention to detail with the ability to work to tight deadlines. Key duties will include:
• Providing day to day administrative support in the office for the GLYT London
• Compiling weekly feedback report for Bus Route Director of Engagement
• Maintaining and updating information and records using Microsoft Office suite
• Organising travel arrangements for staff, including booking accommodation, transfers, car hire, and other travel logistics as needed
• Organising couriers and assist in co-ordinating marketing materials
• Handling administrative duties relating to the Christian Life & Witness Course training (CLWC)
• Monitor CLWC registrations and class attendance
• Ensuring that all administrative processes are in place for CLWC and that they are followed, including post event administrative tasks
• Responding to general enquiries relating to the London Tour Bus Program including phone calls and email enquiries
• Interfacing with the HUB office Staff to process information and prepare data for the database, based on requirements needed for the London Tour
This role requires a basic Disclosure & Barring Service (DBS) check to be completed.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of BGEA and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Partnerships Manager to join our team. This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.
2. Researching funding opportunities, competitors and market trends.
3. Developing and maintaining an annual calendar of community fundraising activities.
4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.
5. Management and growth of Inspire's entry to mid-level corporate partnerships.
6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.
Benefits
29 days annual leave plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description for further details.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London.
Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.
About the role
A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave.
Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.
This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.
Key Responsibilities
Financial Management
-
Bookkeeping via Xero
-
Reconciliations
-
Preparing bills and invoices
-
Manual journals
-
Monthly reporting
-
Audit field work support
-
-
Department budgets (managed via google sheets)
-
Recording income and expenditure
-
Recording restricted and unrestricted fundraising income
-
Bank payments
-
Work across departments to support timely invoicing and proactive debtor management
Operations Management
-
Manage Operations email inbox
-
Office management (serviced offices)
-
IT management (issue laptops etc)
-
Basic website maintenance
HR Management
-
HR record management
-
Support recruitment and hiring process
-
Lead on new starter induction process
Company and Charity Administration
-
Support Governor and the charity with compliance administration
-
Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions
About you
Experience:
-
Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);
-
Demonstrated success in supporting colleagues within an operations team (Essential);
-
A passion for social mobility and a commitment to the charity’s mission (Essential).
Skills and competencies
-
Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.
-
Service minded and ‘roll your sleeves up’ attitude;
-
Team player with the ability to self-manage;
-
Good communication skills;
-
Numerate with excellent attention to detail;
-
Commitment to our six values - outline on page 23 of our 2021-26 strategy
What we can offer you
-
Annual leave of 27 days plus bank holidays, increasing with service
-
Flexible working with regular working from home as standard, 4pm finish on Fridays
-
Annual personal training and development budget of £300
-
Employee Assistance Programme, including counselling
-
Team building offsites and regular team socials throughout the year
The client requests no contact from agencies or media sales.
This is an exciting opportunity to direct our grant awarding as Programmes Director, 37.5 hours per week, based in Cornwall and able to work from CCF’s office at least two days a week. The CCF office is currently in Lawhitton but our move to Bodmin is planned for October 2024.
Salary: £39,000-£43,000 per annum depending on experience
The Programmes Director is a key role within Cornwall Community Foundation (CCF) and is responsible for leading the development and management of CCF’s grant making programmes and measuring our impact.
At the Cornwall Community Foundation, we believe in a positive life in Cornwall for all, free from poverty and social isolation. Our aim is to change people’s lives for the better by helping local communities.
If you have previous knowledge of the voluntary sector, particularly in Cornwall, and are looking for a wide variety of responsibilities working to tight deadlines, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall and the Isles of Scilly.
Please download the application pack from the Cornwall Communitty Foundation website.
To apply for this post please send your CV and covering letter. (Incomplete applications will not be considered). CCF are committed to advancing equity, diversity and inclusion across our funding portfolio and staff team. We particularly welcome applications from people who identify as LGBTQ+, those with disabilities, those from lower socio-economic backgrounds and/or those from racialised communities.
Closing date Wednesday 2nd October 2024.
The client requests no contact from agencies or media sales.
- Full-Time (35 hours per week)
- £37,000 per annum
- 28 days plus statutory holidays
- NEST workplace pension
An exciting, challenging and rewarding opportunity to join the farm’s staff team!
We are looking to recruit a highly motivated, experienced and multi skilled person to support our existing staff team and provide leadership and management for the strategic and day-to-day running of Lawrence Weston Community Farm.
Working closely with our Trustees, the post holder will lead on:
- The delivery and rolling development of our three year business plan in line with the farm’s charitable aims and objectives and identified local need
- Set priorities for fundraising thereby ensuring a stable financial base from which to increase our income from community business activities
- Oversee and ensure robust financial management, including budgeting and reporting
- Provide supportive leadership of the staff team
- Ensure the farm’s effective governance, accountability and compliance with legal and policy requirements.
- Partnership work, networking and developing new strategic initiatives
- Continue our commitment to equality, accessibility and sustainability in all aspects of the organisation
For further information about this post and how to apply, please see the home page of the farm’s website and follow the links.
The deadline for application is 5pm on Friday 20th September 2024. Previous applicants need not apply.
Interviews will be taking place on Friday 4th October 2024.
Lawrence Weston Community Farm is a community-managed project that aims to improve the quality of life for local people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
LitdriveUK is a registered charity, created by and maintained by English teachers for English teachers to access high quality professional development, classroom materials and mentoring support. Our key objective is that by doing so, we aim to provide English teachers with better balance in regards to teacher workload, and ultimately, retain excellent teachers to the profession. We have recently been formally recognised as a subject association, and see this as an acknowledgment of our work in the sector.
Now five years into our journey, we are now looking to formalise our offer to schools and Trusts, to further develop giving a platform to teachers to share evidence-informed English classroom practice and work in partnership with other bodies to consider the impact we make to then share this with the sector.
We are going through a hugely exciting period of change and growth and are looking for a Strategic Director to join the team to lead this work with the strategic direction of the CEO. We are looking for somebody who is excited and inspired by our work and someone who is a confident communicator, with strong writing skills and the ability to ensure our members remain at the heart of all that we provide. The Strategic Director will have support from the CEO to ensure the subject association goes from strength to strength, but a mindset, expertise and experience of leading a team or organisation in start-up phase will be essential.
As a CV is not universally used across education, we will accept a two page letter detailing knowledge, expertise and experience against the job description and personal specification.
The client requests no contact from agencies or media sales.
RJ4All is looking for an innovative UK Operations Director who will drive impactful social justice projects and community initiatives while fostering strategic growth and income generation. You will oversee our dynamic UK-based operations out of the Rotherhithe Community Centre, work closely with the Director, and lead our Centre-based team.
Restorative Justice for All (RJ4All) is a charitable, user-led international institute with expertise in preventing and addressing harm at the individual, community and inter-state levels. We are one of the world’s leading experts in transferring complex criminological and social justice concepts into practice through real-life pilots and community projects.
The UK Operations Director will lead on the delivery, coordination, monitoring and evaluation of RJ4All’s UK-based services, and especially those run from the RJ4All Rotherhithe Community Centre. It is expected that they will generate income for the UK operations and contribute to new ideas for UK-based projects that fall within RJ4All’s agreed strategy. Finally, the post holder will act in place of the Director when they are unavailable or for any other agreed reason.
This post requires leadership and strong ethical commitment to RJ4All’s core values and vision, independence balanced against organisational priorities and focus. To this end, the postholder is expected to have excellent communication with the Director, and be able to participate in complex, high level discussions with the non-executive directors and other stakeholders about the future of RJ4All. Initiative, loyalty, and innovation are attributes that are highly valued at RJ4All.
Key Tasks
-
Lead on the management of RJ4All’s UK Operations especially those run from the Rotherhithe Community Centre, ensuring its facilities meet government regulations and environmental, health and security standards.
-
To line manage the Community Project Coordinators and Officers, the Fitness team, administrators, finance support staff, interns and volunteers.
-
To lead on drafting applications for funding from government, trusts and foundations, donors and sponsors for UK programmes and services.
-
To lead on managing and delivering of all services running out of the Community Centre including the RJ4All Sports branch, Community Gym, YouthClubs+, Foodbank, and Community Library
-
To lead on creating and monitoring the UK Operations’ Theory of Change on annual basis, and review it against available data and individual projects’ Theory of Change.
Qualifications
Essential
-
Bachelor's Degree in Social Sciences or related
-
Minimum of 3-5 years’ experience working in a relevant field such as equalities or crime prevention
-
Experience in non-profit, CIC, or small business environment
-
Experience in managing paid and volunteering personnel
-
Demonstrated experience in fundraising
-
Experience in writing and monitoring budgets
-
Strong written and verbal communication, including the ability to contribute to decision-making and planning
-
Willingness to learn and develop as a leader, inspire others and self, motivate and set own priorities
Desirable
-
Master's Degree in Social Sciences or related
-
Certified trainings in restorative justice and other relevant areas
-
Knowledge of the HMRC and UK tax regulations and best practices
RJ4All is a charitable, user-led institute with expertise in preventing and addressing harm at the individual, community and inter-state levels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
GDI Hub are looking for a Research Assistant to support the team across its portfolio of projects with a diversity of clients, partners and stakeholders.
The Research Assistant role sits within GDI Hub’s Community Interest Company’s Research and Delivery Team, led by Mikaela Patrick, Head of Research and Delivery.
For a portfolio of clients (for example, Asian Development Bank, World Bank & IFC, Carbon Trust and Dubai Expo City), and projects under the UK Aid funded AT2030 programme cluster ‘Integrate - Strengthen the systems which make inclusion a reality’ (for example, Local production Systems of AT, Designing Inclusive Dignity Kits for Dissemination in Humanitarian Crises and Climate Resilient Cities), GDI Hub’s Research and Delivery Team:
- Conduct qualitative and quantitative, primary and secondary research
- Report academic research and grey literature publications with recommendations, blogs and insights reports
- Provide strategic and operational consultancy and technical assistance
- Design and deliver training and workshops, host and present speaker sessions
- Organise knowledge dissemination for high impact
- Track impact and reach of research and delivery
GDI Hub’s Research and Delivery Team have a range of thematic expertise, including inclusive design, accessibility, inclusive infrastructure, inclusive climate resilience and responses, disability and gender, financial inclusion and inclusive private sector practice.
The majority of GDI Hub Research and Delivery Team’s work has a focus in Low or Middle-Income Countries (LMIC).
GDI Hub’s Research and Delivery Team and work is growing fast, and this role has been created to strengthen the team and its delivery across its portfolio of work.
Experience and Qualifications
The successful candidate for this role will be able to demonstrate the following:
- Experience working or academic study in relevant fields (including working closely and collaboratively with disabled people and disabled people’s organisations is desirable), such as international disability inclusion, assistive and accessible technology, accessibility and inclusive design, disability innovation and global health; with willingness to grow expertise across these areas.
- Ideally have some experience (approx. 2-5 years) working on research projects and/or practice-focused research in a related field. This could be as part of further study, research or in a work capacity. Real work experience is desirable.
- A post graduate qualification or equivalent work experience, focused on an area relevant to disability inclusion, accessibility and / or assistive technology.
- Experience and confidence to independently conduct qualitative research and analysis, and literature reviews.
- Experienced in quantitative research and analysis with proficiency in designing and running quantitative data collection via surveys and analysing results to inform statistically representative and robust results. Confidence to independently conduct descriptive and correlational analysis using for e.g., ExCel, Python, R or SPSS.
- Independence in producing clear and insightful infographics and data visualisations.
- Excellent written communication skills, with ability to take on writing of reports using clear and compelling narrative; experience authoring lucid and informative insights and reporting.
- Excellent ability to communicate, work in a small dynamic team, and collaborate with individuals with diverse technical backgrounds and with external stakeholders.
- Confidence in client relationship management for organisation of meetings, email engagements and clients and stakeholder presentations.
- Flexibility and dynamism, to take on a range of tasks supporting multiple projects across the Research and Delivery Portfolio.
- Aptitude for independent and timely delivery management whilst work closely with other members of the GDI Hub team.
- Ability to effectively manage own commitments to the benefit of the team
- Positive and proactive attitude, with a genuine passion for this work
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced finance manager to lead our finances. You will join the leadership team and support the Directors and Treasurer to run all the charity finance business.
The Deborah Ubee Trust (TDUT) is a thriving organisation supporting people with their mental health providing services in Lewisham, Greenwich, and Bexley London boroughs. Our services include provision of specialist therapeutic interventions and counselling.
You will have day to day responsibility for the organisation’s finances, collaborating with colleagues to set and manage budgets, maintain accurate financial records, to prepare finances for professional audit and ensure all financial and compliance requirements are met. We use QuickBooks.
With a relevant accounting background and qualification, you will have an excellent understanding of, and experience of, financial planning. You will be organised with a high level of attention to detail.
TDUT is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with.
The client requests no contact from agencies or media sales.
Disability Business Partner – Team Lead
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 570 members employing around 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers, disabled employees and consumers.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
To lead the Disability Business Partners team. The Disability Business Partner team engage with and develop productive working relationships with the BDF membership.
The Disability Business Partner – Team Lead will recruit new members working and contributing to a highly developed, closely monitored and constantly refined membership recruitment strategy. Secondly the Disability Business Partner – Team Lead will have direct responsibility for their assigned Members and ensuring each of their Members uses the members services available most appropriate to them and takes opportunities to introduce our paid for services where it is beneficial to the Member.
The requirement
- Proven track record of staff and/or team management.
- Track record of successfully providing paid for solutions meeting agreed financial targets.
- Experience of providing support and advice to experienced professionals.
- Able to maintain accurate data collection records and recognise the importance of such
- Able to priorities a full contact list and workload.
- A thorough understanding of the sales process and an ability to motivate the Team to achieve and exceed targets.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, , Dowgate Hill House, 14-16 Dowgate Hill London EC4R 2SU. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 6 October 2024.
- First interviews are planned for the week commencing 14 October 2024.
- Second interviews are likely to take place in the week commencing 21 October 2024.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
The client requests no contact from agencies or media sales.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
PLEASE NOTE THIS ROLE IS HOME BASED BUT REQUIRES THE POST HOLDER TO ATTEND REGULAR MEETINGS AND EVENTS IN PERSON, IN LONDON.
The role will involve developing and nurturing relationships with those who own, manage, design or have an interest in green infrastructure by proactively facilitating our networks and supporter activities to engender more effective and collaborative working, knowledge sharing, and connection.
This is a great role for someone who is excited by working with senior stakeholders across London who play an active role in maintaining and enhancing London’s green spaces.
The successful candidate will be a confident ambassador for the charity, and capable of building long term partnerships. The post holder will need to use their initiative, creativity and proven partnership building skills to enable the charity to expand and maximise the impact of its existing networks, support internal and external development, and plan and coordinate supporter-focused activities.
As part of a small charity, the successful candidate will need to be a team player, ready and willing to respond and adapt to opportunities and challenges, working closely with the rest of the Parks for London team and trustees.
Key responsibilities:
- Deliver and enhance our network and engagement programme to support green space owners and managers
- Support and coordinate the administration and delivery of a range of virtual and in-person network meetings and events
- Identify and develop relationships with potential new supporters
- Support the identification, and engagement of new audiences who could benefit from our work
- Identify and develop relationships with potential collaborators with whom we can work in partnership with, to maximise our capacity and expand our reach
- Support the sustainability of the charity by driving and maximising existing income streams as well as identifying and delivering new opportunities for income generation
- Represent Parks for London at events and wider engagement opportunities, and promote the interests of the charity, our services, and our supporters
- Keep abreast of local, regional, national and international funding opportunities to identify opportunities for both the charity and those in our networks
- Contribute to the ongoing monitoring and evaluation of Parks for London and our services
- Play an active role in strategic reviews, business planning, and contribute to the wider thinking and planning of the charity
- Carry out other duties and activities as agreed with the Executive Director
Applicants should be based in or near London to attend regular meetings and events commensurate with the role.
We thank all applicants for applying and their interest in the role. Those shortlisted for an interview will be contacted by the week closing 11th October, if you do not hear from us by then please assume your application has not been successful on this occasion.
Details about how to apply can be found on our website, please use the link provided.
The client requests no contact from agencies or media sales.
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.
Antenatal Results and Choices is a unique national charity providing specialised information and support to parents throughout antenatal testing. As the only national charity helping parents and healthcare professionals through antenatal screening and its consequences, we offer a vital service throughout the UK.
There are still so many more parents and professionals who could benefit from our work, and this is a great opportunity for a personal assistant to join the charity and support our Director and the extended team to deliver our excellent services.
We are a small committed team of specialists looking for someone who shares our vision and values and who is passionate about making a meaningful difference to parents facing very challenging and sensitive situations.
If the opportunity excites you and you believe that you have the skills and experience to add value to our work, we would be delighted to receive your application.
The client requests no contact from agencies or media sales.