Project Manager Jobs

Location: Dorking and Leatherhead (remote working considered for the right candidate)

This is an exciting opportunity to join our senior management team as an Operations Manager. This role offers 3 days employment per week. The Operations Manager is an internally focused role that ensures the advertised service is delivered. You will be part of the senior management team ensuring the smooth and efficient running of a high quality advice service, including overall management of the advice session supervisors and volunteer team.

Why join us?

There’s never been a more important time to work for Citizens Advice. As day to day living costs continue to remain high, many are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. We give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem. For everyone, for 85 years.

We are seeking someone who is passionate about giving an effective service to everyone and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive. You will have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.

You may currently be working as an experienced supervisor or manager within our service and looking to step up to a more senior management role or transfer to a different local office to add breadth to your experience. Either way, we are keen to hear from you!

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

You will be responsible for the day to day supervision of the advice team as they provide advice and information face to face, via email and on the telephone to the public as well as ensuring that the advice given is of good quality.

More about Citizens Advice Mole Valley (CAMV)

We are an independent local charity operating at the heart of our community for 85 years. We have offices in Leatherhead and Dorking. We support those living and working in Mole Valley on a range of issues such as housing, employment, financial matters and benefits. Our free, independent and impartial advice changes lives, supporting our clients through challenging times.

We value diversity, promote equality and challenge discrimination. We welcome applications from people of all backgrounds. If this role sounds like you and you would like to know more, or to have an informal chat, please contact us via the email found on our website vacancy page. We can send you the detailed job pack. Take a look at our website to find out more about us!

It is anticipated that interviews for this role will take place in the 2 weeks following the closing date for applications.

Closing Date: Friday 24 May 2024 at midday

Salary:  £32,000 per annum

Hours: Full time, 37 hours per week

Contract: Permanent

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!

This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Our close partner is providing financial services guidance to a number of large development agencies & institutions around the world proving grants to NGOs. The International Development team works closely with these global clients – such as UNICEF, The World Bank and the Gates Foundation ensuring their funds are managed approrpiately maximising the effectiveness of crucial development projects. 

The Project Coordinator has to assist in providing project coordination for the full life cycle of any assignment offered to our clients; from the proposal process, contract management with the client, assignment planning, through to assisting with the report writing, and ultimately billing the client.

Contract Responsibilities

·Assist with proposal and tender submission, including preparing project budgets and schedules, liaising with prospective staff and ensuring all proposals are submitted within the respective deadlines

·Ensure that contracts are as per the issued proposals, that all terms agreed are in the organisations’ best interests and support the Managers/Partners in any contract administration required

·Plan the fieldwork of the project, including agreeing dates with the beneficiary, liaising with internal and external staff to ensure they can perform the required service on the agreed dates and that all parties have the necessary information to ensure the project fieldwork runs smoothly

·Draw up contracts between our organisation and any subcontracted firm

·Monitor and track project progress and on our ‘Control Schedule’ to ensure all stakeholders are kept up to date with any project developments and that deadlines are met

·Act as the point of contact for all stakeholders (including the client, the beneficiary, internal/external teams and management)

·Assist the manager in finalising of reports & deliver final product to client

·Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to

·Check and process external suppliers’ invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise

·Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs are accounted for, and that bills are paid by the client in a timely manner

·Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders

·Carry out required client onboarding procedures and compliance checks

·General: translate documents, maintain filing system of documentation by client and by assignment, assist with training new project coordinators, archive files when necessar

The Project Coordinator takes responsibility for specific clients and works closely with the respective Project Managers, Manager and Partner. 

This is an amazing career opportunity for someone that want to work for a successful internationally focussed and diverse organisation truly making a difference in the world!

About the Role

The US-UK Fulbright Commission is home to the UK’s EducationUSA team, which offers a wide variety of information and support to people in the UK about studying in the USA. We know how many people are interested in choosing to study a degree at a US university, but clear, unbiased and accurate information can be hard to find. Our free services aim to support anyone in the UK who is interested in studying in the USA make their dreams a reality.

As an EducationUSA manager, you will play a key role in designing and running informational services to help prospective students, teachers, advisors and parents navigate US university admissions for successful study in the USA. As an organisation, we are proud to help broaden prospective applicants’ horizons by showcasing all of the exciting opportunities at more than 4,000 US accredited universities and colleges.

As the successful candidate, you will work in a small team to promote US study, from attending university fairs to meet with prospective students, to holding one-to-one advising video calls with individual students, to answering questions from US universities looking to recruit in the UK. Alongside running a lively webinar and in person event schedule, which you will be involved in promoting, you’ll also be the lead member of staff working on our signature event, USA College Day, which is Europe’s largest US college fair.

You’ll bring excellent project management skills to the role, with a cool head under pressure. You’ll be experienced at event management, but also enjoy presenting and working directly with students too. You’ll bring passion for the opportunities presented by studying abroad, and be able to inspire students while also anticipating questions and concerns they might have about US study.

Being able to demonstrate a strong commitment to diversity, inclusion and equity will be key and you will be excited about the opportunity to support people from diverse backgrounds.  You will have excellent interpersonal skills, need to be a strong team player and have the ability to deliver effective presentations to a range of audiences.   

About Us

The US-UK Fulbright Commission is a not-for-profit organisation whose mission is to advance education, promote civic engagement and develop compassionate leaders through education exchange between the peoples of the US and the UK. With core support from the UK and US governments, the Commission offers prestigious Fulbright awards for postgraduate study and academic research in the US and the UK, as well as a number of other programmes and services for British citizens interested in studying in the UK. Please refer to the About Us section on our website for more details. 

Since the UK programme began 75 years ago, more than 25,000 people have been given a Fulbright award through the Commission, and today the programme continues to foster mutual understanding and people-to-people connections. The Commission’s strategic priorities are widening participation in all programming and contributing to the solution of the global challenges of our time – from racial injustice and climate change to global health and disinformation. 

The US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and who are committed to our mission and vision and values. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange. Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 6%), employee assistance programme, flexible working and excellent learning and development opportunities. 

Please note, you must have the prior legal right to work in the UK.  

Location: Central London office at least 2 days a week, home working the rest of the time.  No travel expenses will be paid. 

Closing date: Tuesday 14 May 2024, 9am (BST) 

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community
• Safe Space ED
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.

Key Responsibilities

For full list of responsibilites, see attached job description

• To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
• To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
• To ensure safe working and risk management
• To ensure feedback is provided on risk mitigation through serious incident reports.
• To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
• To complete audits and high quality reports for senior internal and external stakeholders
• To interpret performance and impact data for crisis services and be responsible for reporting against service targets
• To provide effective line management supervision to Team Managers and Support Workers
• To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
• To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
• To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
• To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
• To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
• To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.

Person Specification

For full person specification, see attached job description

• A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
• Experience of managing and mitigating risks
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of suicide prevention
• Understanding of trauma informed care
• Understanding of mental health and safety planning
• An understanding of CQC requirements for mental health
• Managing services for vulnerable people in a service delivery organisation.
• Excellent people and project management skills and significant experience of supporting and managing staff.
• Experience of working in the voluntary sector and/or statutory services
• Experience of motivating, developing and training staff
• Experience of creating and implementing safety and risk policies and procedures.
• Successful track record in planning and project management.
• Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
• Knowledge and understanding of the relevant statutory authorities including NHS and social care.
• Excellent communication skills and able to communicate effectively to a variety of audiences.
• Commitment to service user involvement and able to work with service user groups to develop this. 
• Strong organisational skills and able to take control of own workload and meet deadlines.
• Ability to work independently with minimum support.
• Confident in challenging poor performance assertively, constructively and successfully.
• High professional standards and the ability to communicate these clearly to others.
• IT literate to aid communication and analysis of data.

Desirable

• Mental health registration (nurse/doctor/therapist etc)
• Mental health qualification
• Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
• Experience of working with databases such as Views, IAPTUS, Rio and Python
• Project management qualification

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

What’s the job?

We need someone with high quality research and data analysis skills to join us as our Research and Evidence Manager. You will work with us to plan, design and deliver projects with cross-sector stakeholders, as well as developing reports and other ways to share our findings with members and the wider sector. We need someone who has solid research skills, is a natural collaborator, and can collate and present research in different ways to help us achieve the change that’s needed for Londoners.

This role is crucial in ensuring that we deliver on our ambition to drive a learning culture, where shared data, intelligence and insight leads to better decision-making. This role is initially fixed term for one year, and may be subject to renewal. It reflects our growing commitment to ensuring our work is relevant and responsive to the diverse needs of our members and communities. As this is a newly developed post, we are also looking for someone who can work flexibly and bring ideas to help shape the role, so that it has a lasting impact on the way London Funders works.

So, what sort of work will you be doing? We’ve just committed to a really exciting and crucial piece of research taking place over the next year, where we will work with funders and equity partners to map the current state of funding for equity and justice infrastructure. This will initially focus on London, before we take the approach to cover England and Wales. The work will be used to inform discussions with funders on the strategic development of funding approaches in this critical space. You’ll be leading on the research and developing the workplan in a collaborative approach with our partners.

Alongside this project, your work will explore other aspects of the funding landscape in London and gather insights from across our membership. You’ll work on reports to support our range of thematic networks, and generate new evidence to help inform the work of funders and our partners across sectors. We’re looking for someone who thrives working as part of a small team, as well as working independently, who will suggest solutions to challenges and use their initiative. Someone who wants to help build a better London by taking action on what matters to our city and our communities.

So who are we?

We’re at the heart of a great network of over 170 member organisations, focused on funding in London. This includes every local authority in London, City Hall, independent trusts and foundations, businesses, social investment organisations, housing associations and more. Together, our members invest hundreds of millions of pounds every year in civil society through all aspects of London’s life, from arts through to welfare, so that people across our communities can live better lives.  We’re the place where funders come together to connect and collaborate, where ideas are generated and acted on, and where people work to ensure that resources are channelled to the right places. You can read more about our ambitions here.

Over the past year we’ve grown in number and have several new programmes of work underway, including an ambitious new collaborative funding programme, Propel. The Research and Evidence Manager comes at a critical time to help us understand and connect the work happening across our membership, and to understand how funders can collectively address the challenges facing Londoners.

 What do people say about us?

We’re always listening to people to help shape our work – and we’ve shared a few reflections below so that you can get a better sense of who we are and what we do.  You can also see some of their comments and thoughts yourself on our social media (@LondonFunders).

Nasyah joined the team last year as our Membership Manager:

“I really enjoy being part of the London Funders team. I like that we are small but mighty, and that we work hard to connect funders with each other to effect real change.”

Yvonne Field, the Founder of Ubele, worked with us on the London Community Response collaboration, helping to ensure that groups led by Black and Minoritised communities can access funding and is a vital part of our partnership looking to the future of funding in our city:

“It has been refreshing to see a partnership of funders that have really put equity at the heart of their approach, and to see that when we work together we can ensure that communities get the resources they need.”

We also asked our members what they’d say about us:

“London Funders are a small team that achieve big things - thanks for all you do.”

“You are a really lovely team, and have done an incredible amount to strengthen and support funding for vital community led activity in London. It is hugely appreciated and it is always great to interact with you”

“London Funders is doing a fantastic job – we are grateful and full of admiration.”

Who are we looking for?

Our ideal candidate would be someone who has experience of running multiple research projects at once with strong project management skills, and direct experience designing and leading both qualitative and quantitative projects. You’ll also need to be able to work with different stakeholders to both co-design research approaches as well as facilitate their engagement in helping us learn from and make sense of the findings.  As such you will need a track record of building relationships in a range of contexts and producing and communicating research outputs in a range of different and accessible formats, including presenting to external audiences.

We're proud of the diversity and vibrancy of our city, and work to champion equity and justice in all that we do. We are actively working to make sure we reflect our community in our staff team, and are particularly welcoming of applications from people from Black and racially minoritised communities, who identify as LGBTQ+, and from people with disabilities, to help strengthen the diversity of thought and experience in our team that we know will make our work even stronger.

What can we offer?

We are a small organisation with big ambitions. And we can’t achieve those without our staff team. That’s why we work hard to create a positive work environment for all employees, where everybody can learn, thrive and deliver their best. 

We have just made a permanent change to make our working week to be 32 hours FTE which enables staff to work a four day week alongside other more flexible work patterns. We believe a staff culture which values inclusion, equity and wellbeing helps to creates a stronger, healthier and more productive team. Alongside the four day week we offer flexibility in how you work. This shows our commitment to creating a culture that encourages wellbeing and personal growth, but still gives us the time to get the job done as effectively as possible. You can read more about what’s it like to work for us here.

Whilst we are a small team, we share an office with our friends at Trust for London. There is flexibility about the hours for this role, so it would be available on a part-time or full-time basis (with a minimum of 24 hours per week, or 0.75 FTE). The skills, experience, insights and inspiration you will bring to the role are more important to us, so we'll do what we can to accommodate your preferred working pattern.

The salary is £36,400 per year (or pro rata if you choose part-time) and is a fixed term contract for one year, with the possibility of becoming permanent. From the first day of employment you will be entitled to Health Cover and Life Insurance as part of our staff benefits package. On completion of your probation period you’ll also be able to access our other employee benefits including our Cycle2Work scheme and mobile months together with volunteering days and a generous annual leave allowance. We also offer a generous pension scheme (employer’s contribution of 10% of your salary). You can read more about our benefits here.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

As a result of growing need within the Armed Forces Community, Help for Heroes has ambitious plans to make a leap in impact, with investment in their High Value Partnerships team to position us as the philanthropic partner of choice for those who can create lasting change for the Armed Forces Community.

The Stewardship and Events team, with the Senior Stewardship and Events Manager leading, plays an important role in transforming our high value fundraising through the development of transformative funding propositions, high profile fundraising and stewardship events and the creation of the highest quality stewardship tools.

This role will be a crucial part of the High Value Partnerships leadership team and represents a fantastic opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.

About You

You will have experience of building compelling cases for support, bids and partnership concepts specifically for major donors, companies and grant funders. You will have a flair for translating complex information into simple concise and compelling communications in a range of formats. You will also have excellent attention to detail, with experience of interpreting financial and impact data.

You will have experience in developing a special events programme to support engagement and high value fundraising; understanding the importance of events within high value stewardship plans.

Your excellent relationship building, influencing and negotiation skills combined with your experience of working with a range of internal teams and external stakeholders will ensure that the needs of our high value funding audiences are met and understood.

You will be a highly experienced people manager and leader, possessing strong relationship and project management skills. You will have excellent organisational skills and the ability to work across a number of conflicting deadlines and priorities. You will ideally be able to demonstrate fundraising experience and previous experience of working with high net worth individuals and committees is advantageous.

Flexible, proactive and enthusiastic, you will have excellent communication and influencing skills, and be comfortable adapting confidently to a wide variety of social settings. 

About the Role

As Senior Stewardship and Events Manager, you will be leading on the creation of ambitious funding propositions which will be attractive to high value donors and funders, working with key stakeholders from across the organisation to fully understand our existing services and transformational projects; translating complex information into compelling cases for support to be used by our High Value Partnerships team in funding applications, pitches and proposals. You will work closely with Recovery Services, Data and Insights and Finance teams to ensure all relevant information is gathered and reporting and evaluation processes are in place.

Working with your team and the wider High Value Partnerships team you will develop a special events programme to support engagement and fundraising, as well as leading on the development of developing engaging and relevant donor and prospect communications. You will work alongside the High Value Events Officer and other High Value Partnerships Senior Managers to conceptualise, plan and deliver a range of event types, offering a variety of activities to engage and inspire high value supporters, and ensure they are connected to, and inspired by, the work of Help for Heroes.

You will support our relationship management teams across High Value Partnerships to embed and further develop the high value stewardship strategy to ensure those who support Help for Heroes at the highest levels enjoy an exceptional supporter experience.

Job Title: Project Officer

Position Type: Paid/Full time

Reports to: Programme Manager

Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast and after school clubs) 

Salary: £31,138 FTE

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays

Pension: School Food Matters matches pension contributions at 5% of pensionable earnings

Contract: Temporary – 18 months

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Healthy Zones programme

Healthy Zones supports primary, secondary and special schools to create a food environment that puts young people's health centre stage. We are working with schools to develop food policies and to improve the food served in their breakfast and after school clubs. The programme uses a whole school approach through hands-on engagement with students, staff, kitchen teams, governors and parents.

Job Purpose

· To promote, develop and deliver the Healthy Zones programme across schools in Southwark and Lambeth

· Support with the expansion of the Healthy Zones programme across other regions in England

Key Tasks include:

•  Recruit schools to take part in Healthy Zones
• Complete food audits in schools looking across the whole school day (training provided)
• Develop and deliver healthy after school club and breakfast club modules (convene working groups in schools, run simple food preparation engagement sessions (training provided), empower student voice, build relationships with the after-school club staff)
• Develop food policy improvements in schools in our six key areas by building relationships with staff, and engaging students, parents and governors
• Build relationships and work closely / maintain relationships with teachers, teaching assistants, cooks and senior leaders in primary and secondary schools in Lambeth and Southwark to improve the food they offer their students
• Build and support relationships with contacts in partner organisations/LAs, and deliver training where necessary
• Collecting data and maintaining accurate records relating to the programme in Airtable
• Work closely with our Evaluation Manager to complete all monitoring and evaluation
• Gather content for our website and social media platforms
• Keep Programme Manager fully updated on progress

• Keeping up to date with safeguarding requirements and reporting procedures

• Contribute to the smooth-running of SFM at this time of growth
• Maintaining the ethos of the charity and positively promoting our work at all times
• The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

 Person specification

 Essential  

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

·Experience of working for a charity or not for profit organisation

·Experience of working in education

·       An interest in food education and children’s health

The BNSSG Mental Health Alliance is a network of over 20 Voluntary, Community and 
Social Enterprise (VCSE) organisations based across the Bristol, North Somerset and South 
Glos (BNSSG) regions, working collaboratively to deliver a range of psychological 
interventions for our communities. Commissioned by the Integrated Care Board (ICB) to 
work alongside the statutory sector, our aim is to offer holistic and inclusive support for 
people experiencing a range of challenges to their mental health including depression, 
anxiety, trauma, eating disorders, perinatal mental health. As part of this, the VCSE Mental 
Health Alliance recently received funding from the ICB to undertake a review of 
psychological therapies within BNSSG, seeking to better align the VCSE and statutory 
services in keeping with the new Community Mental Health Framework. 
We are now seeking to recruit two part-time Project Coordinators to help us develop this 
project over the next 10 months.

About the Project
There is a lack of accessible psychological therapy provision across Bristol, North Somerset, 
and South Gloucestershire (BNSSG) leading to gaps in service, some people not accessing 
services or waiting a long time to be seen. This is particularly true for people who have 
‘complex’ trauma presentations, experience multiple barriers to accessing services and/ or
require evidenced based and trauma informed interventions to address their needs.
Much of the therapy that people access in Primary Care outside of NHS Talking Therapies 
and Secondary Care, is provided in the Voluntary Community and Social Enterprise (VCSE)
sector, by specialist charitable organisations. This therapy is unevenly distributed across the 
six localities in BNSSG.

Womankind completed Phase 1 with a comprehensive report on VCSE talking therapies 
provision, (January 2024). 
Bristol Mind and Womankind are members of the VCSE Mental Health Alliance and are 
leading on Phase 2 of the project.

Job purpose and responsibilities
To reach and represent our diverse membership, we are recruiting two part-time Project 
Coordinator posts who will work collaboratively to plan and deliver activities. Project 
Coordinators will be managed separately by our organisations. 
The Project Coordinator(s) will be responsible for the successful delivery of Phase 2 of the 
project and will work in collaboration with key stakeholders to support the re-design of a new, 
integrated model of care that will optimise psychological therapies provision for the people of 
BNSSG. 

Role Description
1. To work in collaboration with key stakeholders.
2. To collate referral and signposting data between statutory & VCSE Psychological 
Therapies services, tracking service-user journeys and gaps in provision.
3. To undertake targeted ‘deep dive’ consultations with evidence-based VCSE 
Psychological Therapies providers (121 and group), drawing out information on 
numbers/ sessions, waiting lists/times, geography, presenting issues, equity-based 
offers, service and clinical outcomes.
4. To work closely with Lived Experience groups to identify key system blocks and 
solutions relating to referral pathways, waiting times, choice/ flexibility, co-design and 
service-user voice.
5. To support the design of a new integrated model, working closely with the VCSE MH 
Alliance and wider Evidence-Based Practice Steering Group in order to agree key 
elements.
6. To support the design and delivery of a ‘test & learn’ approach to piloting the model, 
working closely with lived experience volunteers and an external research consultant.
7. To contribute to a final report designed to recommend best practice, promote interagency training, and support joined-up mental health provision across BNSSG.

Let your passion and skills shine! If your dream is to save animals, put your best skills to work and join our passionate team today!

Job Title: Country Manager

Salary: £35,000

Location: Remote (for now) - Geographic area: UK, English speaking

Reports To: Founder / CEO

Job Type: Temporary / Full-Time35 hours/week or Part-time 20 hours/week considered.

Closing date: 21st May 2024

About Us:

Thank you for your interest in our Country Manager role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 stray dogs at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 48,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to six other charities in Romania and over 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered nearly 20,000 cats and dogs, significantly impacting Romania's severe overpopulation of animals.

Job Overview:

As the Country Manager, you will play a pivotal role in shaping the growth and impact of ROLDA in the UK. This is a remote position (for now) that requires strategic thinking, people management skills, financial acumen, and a commitment to achieving our organisational objectives.

Key Responsibilities:

Strategy Development:

Collaborate with the Board to develop and implement growth strategies for the organisation.

Drive initiatives such as increasing adoptions, fostering programmes, volunteer engagement, and support fundraising activities.

Support Fundraising Manager with income generation growth

Research and Insight:

Represent the charity externally and liaise with other charities, including other ROLDA branches.

Stay informed about industry trends, research, and insights to inform organisational strategies.

People Management:

Empower and develop the small operational team, including volunteers providing leadership and necessary resources for successful completion of initiatives.

Support the recruitment of volunteers.

Foster a positive and collaborative work environment and strong relationships with stakeholders.

Manage and evaluate team performance, providing guidance and feedback as necessary.

Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.

Financial Management:

Develop and control operational budgets to ensure adequate resources for meeting ROLDA’s objectives.

Problem Solving:

Find innovative solutions to complex problems, adapting strategies to overcome challenges.

Policy and Procedure Development:

Create, develop, and manage operational policies and procedures.

Legal Compliance:

Ensure all legal and regulatory documents are filed, reported, and compliant with laws.

Abilities and competencies

Working remotely for ROLDA, a small international charity requires a unique set of abilities and competencies.

• The ability to be self-motivated with a high level of self-discipline and motivation
• Clear and concise communication skills
• Proficient in using digital tools and platforms for virtual collaboration and project management.
• Effective organisation and time management skills
• Excellent skills in building and maintaining relationships, even in a virtual environment.
• The capacity to work independently and make decisions without constant supervision in a remote setting.
• Passionate about the work of ROLDA with a commitment to animal welfare

Experience required:

· Proven experience in strategic planning, peopleand financial management.

· Demonstrated success in leading and managing teams in the nonprofit sector.

· Strong problem-solving skills and ability to adapt to changing circumstances.

· Excellent communication and interpersonal skills.

· Knowledge of legal and regulatory requirements related to charities in the UK.

Benefits:

· Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.

· Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.

· Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.

· Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

How to Apply:

Please submit your CV and a cover letter outlining your relevant experience.

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

The Task Ahead: Finance Manager

As The Difference moves from its early start-up phase into the delivery of our 2025-30 strategy, our programmes and sector-influencing work are expanding to reach more schools and to deepen our impact. Alongside this growth, our team - and the operational function which supports them - is also growing.

As Finance Manager, you will be a key member of the Finance & Operations team. You will hold end-to-end responsibility for the finance function, from reconciliations to budgeting. You will decide where and how our existing processes could be improved, as well as developing new systems that will underpin our work as a larger and more established charity. You will be supported by the Director of People, Finance & Operations, as well as our external auditors.

The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!

Areas of Responsibility

The Difference is looking for a Finance Manager to lead our finance function in the following ways:

• Oversee our internal bookkeeping, payment, and accounting processes, and improve these systems ongoingly.

• Lead on budgeting and forecasting across the organisation, supporting teams to predict income and expenditure and make sound financial decisions.

• Lead on the production of management accounting information, including internal monthly management accounts, quarterly reports for Trustees, and financial reports for investors.

• Lead on The Difference’s audit process, with external auditors.

• Work with the Development & Impact Manager to update fundraising pipelines, and ensure the availability of high quality income projections for Trustees.

• Support accurate budgeting and reporting for grant funding, including tracking spend of restricted funds.

• Support business planning by working with teams to model potential future work - e.g. costs of expansion of an existing programme; modelling potential new programmes.

Person Specification

Essential – We are looking for the following skills, aptitude and experience; though you may be stronger in some areas than others:

• Values – Your experience evidences shared values with The Difference (see below) and a personal commitment to our mission to improve life outcomes for vulnerable people.

• Finance experience, operational and strategic – Experience across all areas of finance, from accurate invoicing, payments and record-keeping, through to setting and managing budgets, financial modelling and forecasting, and working with external accountants or auditors.

• Finance process development – Experience of developing finance systems; the ability to recognise how processes could be continuously improved, and enact this improvement.

• Leadership of self and others – Confident in identifying skills or information gaps within your team, and drawing on the expertise of others to address these gaps. Able to show how you've continually grown your own skills and those of your team members so that together you can efficiently cover workload and plan ahead.

• Proactive problem-solving – Ability to thrive in a fast-paced start-up environment and to problem-solve: from rolling sleeves up and diving into detail to working collaboratively to build capacity.

Desired – You are more likely to be successful in your application if you have one or more of the following additional experiences: 

• Accounting qualification and experience - Some form of accounting qualification and post-qualification experience.

• Early-stage charity/social enterprise experience – You may have specific experience growing charities or businesses for social good at the early or start-up phase.

• Experience of charity finances – You may have worked for or supported other charities, and have experience of working with philanthropic grants, charity accounting, and governance.

• Insight into schools – You may have experience working in the education sector, whether that’s through working for a business or charities that partnered with schools, or through working in a school yourself. 

Why Work for The Difference?

Schooling isn’t working for the children who need it most. Every week in England 109 children – equivalent to three full classrooms – are permanently excluded. This is just the tip of the iceberg. Since the pandemic, school suspensions have risen significantly, as has persistent absenteeism. 1 in 5 children are missing more than 10% of their time in school. Children who are excluded or persistently absent are much more likely to already be experiencing vulnerability or disadvantage. They are more likely to live in poverty, have additional learning needs, suffer mental health challenges, or experience a lack of safety outside school. Certain ethnicities are also disproportionately affected, notably Gypsy Roma Traveller and black Caribbean children. 

Exclusion and high rates of absence can have a dramatic effect on life chances. These young people are more likely to drop out of education or employment, become vulnerable to long-term mental ill health, or be at risk of criminal exploitation. The Difference believes that children and young people deserve better and that the education system has to change.

Our Organisation 

The Difference is a young education charity, founded to change the story on lost learning.  By 2030, we want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable. The Difference was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.

The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.

Our Values

• High Expectations - We are ambitious for excellence from young people, colleagues and ourselves.  We don’t believe in writing off someone’s potential because of their identity or experience of crisis. 

• Strong Relationships - We prioritise genuine relationships over transactional interactions, and know that this requires deliberate relational practice. We see colleagues and partners as people first and their roles second; and know this greater trust allows us to take more risks, gain more feedback and have greater impact.

• Internalised Locus of Control - We work hard to reframe difficult situations to discover what we have within our power in terms of solutions. We take it upon ourselves to walk towards challenges and can take a high level of ownership and agency in our work/

• Pragmatism - We believe leadership means recognising current limitations and striving for improvements within and beyond them.  We develop consensus and chart new ways forward, challenging false and extreme positions like “zero exclusions” or “no excuses”.

• Scientific approach - We take a diagnostic approach to unpicking causes of problems. We are loud and proud of our failures, recognising failing fast and often is key to finding the best solutions. We test solutions and are willing to use data and feedback to make adjustments and choose new directions. 

• Not Squeamish about Structural Inequality - We believe patterns of inequality can and should be disrupted. We strive to be clear-eyed about these inequalities, and both the individual practice and system-changes required to address them. We push ourselves to overcome awkwardness in talking about this; and begin by acknowledging our own biases and blind spots.

• Asset-based - We work hard to avoid deficit thinking and aim to start with what’s strong, not what’s wrong. We are careful not to frame our colleagues and stakeholders - particularly young people and families – as victims but instead to recognise their agency.

• Wise selves - To both enjoy work and do their best, we want to make decisions and work with others in our “wise” - or regulated - selves. We also want to bring our compassionate self to those we work with, externally and internally, to support one another through challenging times. 

How To Apply 

To apply, please complete all sections of the application form by midnight on Sunday 19th May.

First round interviews will be held during the week beginning 27th May, over video call. Please indicate if you would not be available to attend an interview during this week.

If successful in this stage, second round interviews (including a task to be completed the same day) will take place on the week beginning 3rd June, at our office in Bethnal Green. 

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector such as people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the care system, non-graduates and first-in-family graduates. 

As part of our commitment to fairer recruitment, all applications will be assessed with names and any protected characteristics redacted.

Recommended Reading 

If you’d like to understand more about The Difference and what we are trying to achieve, we would recommend the following:

• The research which underpins our organisation.

• Our latest Impact Report, sharing our work in 2023

ABOUT RAHAB

Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.

We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.

Job title: Project Coordinator

Role type: Part-time (4 days/30 hrs per week) 

Salary: £34,000 - £37,000 Pro-rata (depending on experience) 

Contract type: Initial 1-year fixed term contract

Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable 

Reports to: Rahab Manager 

Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects. 
 

RESPONSIBILITIES AND DUTIES
 

Service delivery

• Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.

• Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.

• Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.

• Monitor project progress with team members and task as required. 

• Contribute to the development of funding applications in coordination with Rahab’s Fundraiser. 

• Support Rahab team with volunteer recruitment and training. 

• Undertake project tasks as required including supporting the team with outreach when necessary. 

• Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations. 

Data collection, record keeping, monitoring & reporting. 

• Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy. 

• Produce accurate quarterly management reports. 

• Produce timely donor reports for funders within respective deadlines. 

• Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking. 
   

Service development

Priority stakeholder relationships 

• Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.

• Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.

• Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments. 

• Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration. 

• Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support. 

Beneficiary co-production 

• Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving. 

• Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering. 

Shared learning 

• Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries. 
   

Continued professional development 

• Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice. 

• Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers. 
   

Variation clause 

Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment. 
 

Flexibility clause 

To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work. 
 

WHO WE ARE LOOKING FOR

For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned. 
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.   
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith. 
 

SUCCESS PROFILE FOR THE ROLE (Competencies) 

Skills and Experience[E] Essential, [D] Desirable 

• Experience working at coordinator level handling varied tasks and multiple priorities [E] 

• Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E] 

• Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E] 

• An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E] 

• Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E] 

• Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E] 

• Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E] 

• Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E] 

• Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D] 

• Experience and or knowledge of working with UK police and local authority stakeholders [D] 

• Experience of working with Salesforce [D] 

• Knowledge of relevant legislation [D] 
   

Personal Qualities 

• Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.

• Mature outlook; level-headed, open-minded and non-judgemental. 

• Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results. 

• Responds positively to change; adapts to find alternative ways and solutions in dynamic situations. 

• Effective and healthy boundaries; able to recognise limitations and voice needs. 

• Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries. 

• A reliable and supportive team member who is inclusive and respectful. 

• Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first. 

Leadership

• Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’. 

• A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights. 

• Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.

Safeguarding 

We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles. 

King’s Trust International has been supporting young people worldwide since 2015. Founded by HM The King to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed and our mission is to empower young people to learn, earn and thrive.

Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East. 

We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work. King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.

We are now launching pilot programmes Sierra Leone and as the International Programme Manager, you will manage the launch and delivery of these programmes and be passionate about ensuring young people are given opportunities to learn, earn and thrive.

You will work with various stakeholders, from a mixture of governments, NGOs, corporate partners and employers to support them to deliver safe and impactful programmes to agreed targets. You will report on progress to both internal and external stakeholders, becoming the local partners’ ‘critical friend’ and focal point of contact, and support them in setting up new programmes. This may include delivering programme design, training and producing toolkits and resources, and developing evaluation frameworks. You will work with local partners on all aspects of programme delivery, from project implementation, review, monitoring and evaluation and budget management. 

You will have extensive experience of supporting organisations to deliver safe and impactful programmes, with a good understanding of skills development programmes, especially in relation to employability, entrepreneurship and education. This will be coupled with significant experience of working in Sub-Saharan Africa. Specific experience of working in, Sierra Leone and the ability to communicate in the country’s language, Krio would be advantageous and is highly desirable.

Perks for working at Kings Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• PTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

Kings Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within Prince’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout Kings Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

Closing Date: 15 May 2024

Ref 6704

Save the Children UK has an exciting opportunity for a Marketing Executive (Loyalty), with direct marketing experience, who is keen to deliver effective retention and income growth marketing campaigns, to join our Public Income and Engagement team.

Please note: This role is London based with an expectation to be in our Farringdon office once a week on a Thursday, with other in person days planned throughout the year.

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

 About you

As our Marketing Executive (Loyalty) in our Loyalty Squad you will play an important role in driving brilliant supporter-centric marketing campaigns to raise crucial support for Save the Children UK. Working closely with Marketing Managers, you will contribute to the development and execution of effective retention and income growth activity. Your focus will be on fostering deep connections with our supporters, prompting action, and driving income by increasing both donor volume and value.

 In this role, you will:

• Collaborate with Marketing Managers to deliver compelling multi-channel campaigns that drive income and retention targets.
• Utilise various marketing channels, including Direct Mail, Email, Telemarketing and SME to create engaging communication journeys for donors.
• Take ownership of specific aspects of the supporter experience to enhance engagement and drive long-term value.
• Contribute to the creation and delivery of key marketing materials across multiple channels and propositions.
• Liaise with external suppliers to ensure smooth campaign delivery and optimise results while prioritising a positive supporter experience.
• Maintain accurate records of campaign activity and performance, generating regular performance reports.
• Incorporate customer supporter insight and data analysis into marketing strategies, utilising a test-and-learn approach to continually improve acquisition outputs.

 To be successful, it is important that you have:

• Previous experience in customer/supporter loyalty and retention marketing.
• Experience working on fundraising cash appeals or other income generating campaigns.
• Proficiency in delivering marketing initiatives across various channels, most notably Direct Mail, Email, Digital.
• Some experience with Telemarketing and SMS would be desirable but not essential.
• Demonstrated ability to grow existing supporter value through communication journeys, supporter experience enhancements, or donor care initiatives.
• Project management skills with a track record of supporting the delivery of complex projects on time and within budget.
• Experience collaborating with external partners, such as creative agencies, fulfilment houses, or telemarketing agencies.
• Familiarity with developing and delivering fundraising and marketing assets both online and offline, with knowledge of both data and print processes for direct marketing.
• Ability to utilise data and insights to inform marketing strategies, track results, manage budgets, and make data-driven decisions.

 What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

 Closing date: May 15th 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.