Head Of Development Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is on a mission to make a profound impact on suicide prevention, and they need your expertise to drive their philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, they are poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.
The ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two they hope to drive up gift volume and value.
The Senior Philanthropy Manager will line manage the Philanthropy Officer, supporting their development and fostering an overall culture of collaboration and high performance. The role will also personally cultivate and steward relationships with new and existing major donors, and work collaboratively on a programme of stewardship and cultivation events.
There is a huge amount of potential for this income stream, and with the right Senior Philanthropy Manager, the portfolio could really fly.
Key responsibilities
- Manage, develop and lead the Philanthropy Officer
- Manage a portfolio of existing donors, deepening their relationship with the charity and upscaling gifts
- Develop a healthy pipeline of new donors, managing prospects with a view to increasing gifts
- Lead the strategic planning for the major donor programme
- Develop an events programme for cultivation and stewardship of donors
Essential criteria
- Substantial experience of, and a strong track record in, major gift fundraising
- Experience of personally soliciting 5-6 figure gifts from major donors
- Experience of successfully managing end-to-end major donor relationships
- Good leadership skills with experience, or transferable experience, of line management
Expert recruitment for fundraisers and charities.
Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector?
LOOK NO FURTHER! I have the PERFECT opportunity for you.
My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue!
Your new role
You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.
You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office.
As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance.
Main scope of the role
- Administrative support to the Executive Directors
- Office Support and Management
- Council and Meetings Support.
- Ensure the smooth running of the office.
- Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc.
- Manage office cover and handling of inbound telephone calls.
- Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives.
- Manage any office moves.
- Maintenance of diaries - self-explanatory but often complex because of number of officers and entities.
- Arranging travel & itineraries - trips around the UK for Executive Directors.
- Confidential work for the Executive Directors.
- Assist in compiling agendas and reports for all Council meetings.
- Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings.
- Taking minutes for Council meetings.
- Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters.
What you'll get in return
- Temporary 3 month role with a guaranteed permanent opportunity.
- £38,000 - £40,000 salary
- Training and development
- Wider support from Executives
- Strong network of high-level individuals
- Based in Farringdon - easy access to get too!
What you need to do now
This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ivy Rock Partners are pleased to be working with an outstanding Multi Academy Trust in recruiting an Accounts Payable Manager into their finance team, reporting to the Head of Finance Operations.
They are looking for an Accounts Payable Manager to come join their team, reporting to the Head of Finance Operations.
This role will be responsible for managing and delivering a strong and effective Accounts Payable function as well as driving efficiency improvements and ensuring payments are made consistently on time.
There is line management involved in this role, managing 5 individuals including AP Clerks and Central Finance Officers.
Key responsibilities include:
- Ensure an efficient end to end Payables processes
- Ensuring that the creditors control accounts and purchase ledger are operated accurately, efficiently and to agreed timescales
- Ensure smooth operation of the payment process
- Managing relationships with suppliers
- Managing the cashflow
- Ensure all employee expense processing and auditing is completed on time
Experience and attributes:
- Proven experience in Accounts Payable leadership roles
- Knowledge of accounting and VAT principles is essential
- Experience of running and driving improvements within an Accounts Payable function
- Excellent customer service and communication skills
- Strong data analysis & problem solving skills
- Strong management experience
Benefits:
• Excellent opportunities for continuous professional development and career progression • Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 25 days' annual leave plus bank holidays (for non-term time only staff), rising to 26 days after 2 years’ service, as well as Christmas off.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Drive essential income globally from trusts, corporates and major donors with a successful team supporting women entrepreneurs worldwide.
Hand in Hand International help women beat the odds and succeed as entrepreneurs. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand have helped more than 3 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities starting to dream – and plan – for the future.
Achievements (so far) include:
- 4.3 million new and improved enterprises
- 6.2 million new and improved jobs
- +217% average increase in monthly income
- 84% of women with more freedom and influence at home
Hand in Hand are a lean operation, with 90% of all funds raised being spent directly on programmes in 2023-2024. You will play an important part in maximising funds raised for Hand in Hand, contributing to long-term success.
Reporting directly to Head of Philanthropy and Partnerships, the primary objective of the role is to manage existing grants and accounts, secure new funding and manage a Philanthropy and Partnerships Officer.
Your key focus will be identifying, creating relationships with and securing donations from corporate and family Trusts and Foundations and/or major donors. The role is highly international, working with colleagues across Afghanistan, Kenya and Tanzania, and a prospect base spread across globe.
Key responsibilities
- Grow income securing five- and six-figure gifts from Trusts and Foundations (60%) Corporate (30%) and Major Donors (10%) supporting an income target of £1.8m.
- Drive the expansion of Hand in Hand’s income by securing significant gifts ranging from five to seven figures from both new and existing donors.
- Engage senior-level donors through calls, meetings, and events to provide updates on project advancements and identify additional donation opportunities.
- Collaborate with UK-based colleagues and in-country teams in the creation of comprehensive proposals, including narrative content, logical frameworks, and budgets.
Ideal experience
- Proven experience in high value fundraising across, trusts, corporate or major donor.
- Proven track record of building strong relationships with donors, and ultimately securing, as part of a team, successful asks of five or six figure gifts from UK and/or non-UK based donors.
- Entrepreneurial mindset with a results-driven approach.
- Passionate about HiH’s mission and goals.
Expert recruitment for fundraisers and charities.
Could you prioritise and allocate work within a large accounts payable function? Have you successfully managed a team of 20 or more transactional staff with a focus on accounts payable? Do you have notable experience developing team members offering professional growth and career opportunities? If yes, please continue reading!
Robertson Bell are partnering with this well-known nonprofit organisation whilst they recruit for a new Accounts Payable Manager. Reporting into the Head of Operational Finance you will have three direct reports and a wider team of 25.
Duties for this role include:
- Ensure accurate and timely processing of payments, adhering to the board's approval matrix for delegated authorities.
- Supervise the department's data entry process to validate invoices, match them with purchase orders, and ensure accurate coding for authorisation.
- Oversee the accurate and timely setup of new suppliers, following necessary controls and procedures.
- Manage expense payments, ensuring accuracy and policy compliance.
- Supervise all cash processes, including petty cash and payment runs.
- Maintain the ledger, resolving outstanding invoices and supplier issues prior to each payment run.
- Improve team efficiency by measuring KPIs and implementing process enhancements.
- Ensure objectives for the team are aligned with organisational goals and develop SLAs for direct reports, conduct regular performance reviews, offer necessary coaching, and regular development sessions.
- Provide internal and external guidance on accounts payable matters, collaborating with systems, accounting teams, and other departments to automate processes and support change initiatives.
Based at the organisations head office in South London this Accounts Payable Manager will be required to work in the office twice a week. This permanent position will best suit an individual who has already run an effective accounts payable function of a significant size.
The successful candidate will:
- Be a highly capable communicator.
- Have previously led sizable teams of 20 or more.
- Understand how to drive efficiencies across an accounts payable function.
- Be able to manage a busy workload within a large and complex organisation.
Our client has set a short deadline for this role so if you might be interested in applying please don’t hesitate in getting in touch.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ivy Rock Partners is delighted to be supporting an international charity with the recruitment of a Finance Business Partner to support the Communication and Fundraising Directorate.
As Finance Business Partner, you were regularly advise Communications and Fundraising leaders and senior leadership to inform decision making and maximise fundraising income and support in key decisions on how it is spent. You will develop a systematic forecasting process for the directorate and ensure robust 3 year income and expenditure plans are implemented as well as producing multiple year income and expenditure budgets to tie into the charities multi-year operational plan and strategy. An overview of some of the key responsibilities is below:
- Work with Communications and Fundraising department heads to produce their multiple year income and expenditure budgets
- Evaluate performance against plans and apply business insight to enable fundraising strategies to be delivered successfully.
- Use analysis to identify trends from across the department and ensure optimal financial decision-making.
- Collaborate with the wider organisation to ensure that financial management information is complete and accurate.
- Use Business Intelligence Tools to develop insightful dashboards that inform decision making and encourage self service.
- Identify operational and financial risks, and determine the method of mitigating the risk with relevant stakeholders.
- Contribute to the delivery of a successful audit, and use business insights to support the production the financial statements.
- Support the restructuring and prioritisation of resources within the directorate in line with strategy ambitions
- To perform any other duties commensurate with the post as requested by the Head of Management Accounting.
What’s in it for you?
- Hybrid working - 2 days per week in office
- Salary of £50,000 - 53,000
Who are we looking for?
- Fully Qualified Accountant or Finalist approaching qualification
- Experienced in partnering with non-finance stakeholders.
- Excellent communication and influencing skills.
- Good excel skills and confident in working in a data driven environment.
- Passion for and interest in working within an international charity
How to Apply
Interviews are being conducted on a rolling basis
Work setting: Hybrid (2 days per week in the office)
Salary: between £33,075 and £41,895 per annum
Hours: Full-time (36.5 hours per week)
Contract: 12-month FTC
Location: Midlands
Are you passionate about ensuring the integrity and compliance of External Quality Assurance processes within the education sector? Do you thrive in a dynamic environment where you can lead, support, and implement strategies for continuous improvement?
TPP are recruiting an EQA Manager on behalf of our client, a highly respected awarding organisation dedicated to ensuring the safe and fair awarding of qualifications.
The Role:
As the EQA Manager, you will play a pivotal role in overseeing external quality assurance processes and procedures, maintaining high standards and compliance with regulatory and awarding organisation requirements.
Main responsibilities:
- Manage all EQAs, including performance management processes.
- Lead recruitment efforts and ensuring appropriate training for EQAs.
- Ensure the smooth implementation of EQA processes and procedures to uphold regulatory compliance.
- Deliver annual budget reports to the Head of Access and Compliance, providing detailed forecasting and recommendations.
- Develop and execute annual training and development plans for centres, EQAs, and internal colleagues.
- Create centre-based training materials and handbooks.
- Supervise standardisation activities and materials for EQAs, both internally and externally.
- Offer recommendations to the Head of Access and Compliance regarding external quality assurance and ongoing improvement efforts.
- Assist the broader organisation in readiness for inspections, audits, and self-assessments.
- Coordinate and ensure EQAs allocation to carry out monitoring in line for CASS strategy.
Requirements:
- Project and line management experience.
- Knowledge of current education legislation.
- Knowledge of awarding body and regulatory structures.
- Experience in external quality assurance processes and report writing.
- Understanding of post-16 education and lifelong learning.
- Excellent organisational skills, diligence and integrity.
- Experience of networking with key stakeholders.
Additional information:
- Travel will be required in this role between the group's offices and nationally.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known children's health charity to support the recruitment of a new Individual Giving Manager (Acquisition)
What’s on offer:
- A competitive Salary - £37,000 - £42,000 (Depending on experience)
- Hybrid Variable (either tied to London and / or Bristol office) or Home Based within the UK
- Full-time 35 hours per week
The Individual Giving Manager will be responsible for reaching new supporters, developing and implementing engaging and innovative marketing activities that attract a range of new donors for the charity. They will use a variety of channels including digital, face-to-face and DRTV, and work with teams across the charity to ensure the impact of all activity is maximised.
Key responsibilities include:
- Working with the Head of Individual Giving and Legacies create and review plans to deliver strategies within agreed income and cost thresholds, generating sustainable year on year growth.
- Working with the finance business partner prepare financial business cases to drive the development of the supporter acquisition strategy. Make the case for new fundraising methods with clear understanding of ROI, supporter acquisition cost, and channel payback models.
- Monitor performance against budget: ensure financial targets are met, monitor any shortfalls, and take remedial action as necessary.
- Experience of Individual Giving and acquisition programmes.
- Manage agency and supplier relationships - including with creative agencies, list brokers, media buyers, fulfilment houses and external professional fundraising organisations - to deliver agreed plans and campaigns.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are recruiting a temporary finance officer for a human rights charity. You will need strong experience in finance working in month end tasks and reporting . The role is for 2 months +
Hybrid working min 2 days in the office
The Role
Month-end tasks
Process supplier invoices and staff expenses and prepare weekly payment runs in Sage 50 Accounts software.
Send remittance advice to suppliers.
Import staff expenses transactions from Expense's into Sage and reconcile staff accounts to Purchase Ledger in Sage.
Reconcile supplier records within the Purchase Ledger ensuring it is accurate and up to date.
Working with the Database & Insights Officer, post monthly bank receipts and income journals to Sage 50.
Monthly reconciliation of bank, Stripe and PayPal accounts to bank statements.
Reconcile credit card statements monthly.
Prepare and post monthly prepayment journals to Sage.
Prepare monthly reconciliations of income in Sage against Fundraising figures, explaining any variances.
Prepare monthly cashflow statements for review by the Head of Finance.
Reporting
Support the Development team with Donor reporting.
Prepare monthly budget vs actual reports for project teams.
Produce Sage expenditure reports for the Development and Program teams upon request.
General
Monitor the Accounts Payable mailbox responding to emails and requests in a timely manner.
Support the HoF and Development team with any other ad hoc tasks as required.
The Candidate
Extensive experience working in Finance to officer or senior officer officer level
Reconciliation
Working experience with Sage50.
Qualified or Pursuing formal accounting qualifications.
Understanding of charity accounting
Strong IT skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for an interim Individual Giving Membership Manager for an incredible health charity, for a fixed term 12 month maternity contract, ideally to start in July.
This is a hybrid role with with once a week in the Southwest office.
The Charity
A dedicated, inspiring and forward-thinking healthcare charity, passionate about to improving health and beating long terms conditions, ensuring people are equipped with practical information and support.
You would be joining a highly respected organisation, known for its collaborative and inclusive working culture, offering some fantastic benefits including a competitive pension and holiday entitlement, life assurance, training and development investment as well as much more.
The Role
In this exciting role, you'll optimise and develop our supporter and member retention programmes.
Reporting to the Head of Supporter Engagement, you'll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value.
You'll work closely with the Acquisition Manager as required and will manage the Supporter Engagement team.
Develop and deliver the annual individual giving programme, including supporter appeals, the weekly lottery, reactivation, upgrade, and cross-selling activities.
Manage the membership programme, maintaining and building the base through stewardship and conversion activity.
Develop the annual business plans and budgets for individual giving, membership, legacy marketing, and retail.
The Candidate
Experience of leading and developing a team.
Experience of developing and delivering a cross-channel direct marketing programme, ideally within a charity or membership organisation.
Firsthand experience of managing customer/ supporter, development, and retention campaigns.
Experience of managing budgets and developing annual plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Prospectus is delighted to be working with Your Place on an exciting role, Communications and Supporter Manager (Maternity Cover). Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
The Communications and Supporter Manager will provide direction and manage the team responsible for brand, communications, events and fundraising through individual giving, legacies and community and corporate partnerships. This role will also directly be responsible for Major Donor relations and income.
This role and its responsibilities are critical in the charity’s growth and delivery of strategic goals through brand development, stakeholder engagement and delivery of some key streams of fundraised income. This role will work closely with the new Head of Fundraising and Communications role which has recently been created, and with their established Trusts Fundraising Manager, to support diversification/growth of income streams.
The successful candidate will have experience of planning and delivering income growth and will have produced communications and/or fundraising plans in the charity sector. You will ideally have brand managerial experience as you will be line managing three members of a high performing team. With an ability to use your knowledge of successful supporter journeys, income generation and communications, this is a great opportunity to make an incredible difference to those who need it most.
This role has a salary of £39520 - £46800 and will be hybrid working from your home and from their office in East London.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is delighted to be working with a leading Chartered body in their search for a Senior Policy and Public Affairs Manager, who will help drive forward the health, wellbeing, and safety of workers at a critical political moment. This is an excellent opportunity for a policy professional looking to make a positive difference to workers and social sustainability.
This a permanent, full-time position based in either London (homeworking) or the Midlands (hybrid).
Reporting to the Head of Policy and Public Affairs, the new Senior Policy and Public Affairs Manager will lead and advise on the delivery of global policy, public affairs and stakeholder engagement activities that champion the protection and support of workers. The postholder will develop and maintain relationships with key political and government stakeholders within the UK and Ireland, ensuring the organisation remains a credible, trusted, and impartial voice. The new Senior Policy and Public Affairs Manager will research, and facilitate the development, delivery and campaigning of, high-quality evidence-based policy positions, with an opportunity to influence and impact policy within the UK and Ireland and internationally.
To be successful, you will have an excellent understanding of UK & Irelands political environment, with experience collaborating with governments, parliament, international organisations, and civil society organisations. You will be an experienced networker who building relationships easily and have experience of working in advocacy/engagement, able to advocate for policy positions at various stakeholder engagements with clear, evidence-based positioning. You will have excellent research capabilities and use your findings to produce high-quality reports, with an ability to communicate and produce policy priorities. It is beneficial, but not a necessity to have knowledge or experience in occupational safety, or health and wellbeing.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
A fantastic independent and people-focused national charity are looking for a Monitoring, Evaluation & Learning Manager on a FTC until 31 March 2025.
Location: Homebased with monthly team meetings in central London
As Monitoring, Evaluation & Learning (MEL) Manager, you will lead on the development, management and implementation of evaluation and learning activities.
Working closely with the Programme Manager and Head of Innovation, you will enable the charity to capture insights and learning in relation to the design and delivery of their support offer and analyse data and surface learning around the detail of projects with specific attention to scaling up innovation.
In this newly created role, you will play a central role in shaping the organisational approach to MEL, enabling ongoing reflection and adaptation to drive continuous improvement, and support the embedding of learning in relation to social care innovation and improvement across the charity.
The successful candidate will have significant MEL experience in the charitable sector, Health and Social Care, or Social Change space including both MEL delivery and capacity building and will have proven ability to shape, sustain and lead on MEL activity requiring collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures. Technical expertise in both quantitative and qualitative methodologies and the implications of their use for organisations of different scales and in different contexts is vital, as is experience of designing and delivering workshops and training for diverse audiences.
This is a great opportunity to work closely as part of a small, friendly and supportive team, liaising with a range of stakeholders including local authorities, and social care providers.
If you’re interested in hearing more, please do get in touch ASAP for the full job pack.
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Senior Service Manager - Community and Housing Related Support
Up to £49,901.90 per annum (plus £2,600 car allowance - non-contractual)
Hybrid - Midlands / East of England with travel across our geography as required
Permanent, Full Time
Are you a Supported Housing professional looking for an exciting new role within an organisation committed to improving lives? Are you experienced in delivering Local Authority support contracts, and driven to deliver high support services? If so, their Senior Service Manager role could be the perfect job for you…
Our client is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Specialist Housing team are critical to ensuring their customers have the ability to live independently.
As a Senior Service Manager, focusing on their Community and Housing Related Support services at the Group, you will be responsible for overseeing the operational management of their Specialist Housing services in your area of expertise. Your role will involve leading a team of multiple Service Managers, ensuring the delivery of financially viable, high-quality services in line with best practice and the Group's vision. This role will manage services based across Birmingham, Lincolnshire and Peterborough, leading services that provide both scheme based and community-based support with a focus on independent living and mental health service provisions. Further key responsibilities are listed below:
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Manage a team of Service Managers, supporting them to achieve the quality, service outcomes, and performance standards required by the Group and our contractual obligations.
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Ensure the recruitment of high-quality colleagues by providing support and assistance to Service Managers as necessary.
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Investigate potential disciplinary issues and complaints, recommending and implementing areas of improvement and best practice as required.
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Assist in tendering for new opportunities, re-tendering for existing services, obtaining grant funding, and mobilising new contracts.
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Develop services to deliver increased social benefit to communities in line with company business plans and departmental strategy.
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Routinely review key performance indicators and legal/regulatory compliance, promptly addressing any areas of poor performance or non-compliance and escalating issues to the Head of Service as appropriate.
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Set service and related budgets in line with company requirements and regulations, closely monitoring and controlling them, and taking early remedial action on any potential issues.
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Conduct regular service audits, create and monitor relevant improvement plans with the Service Manager.
In order to be successful in application for their Senior Service Manager role, you’ll need proven experience in delivering independent living contracts, alongside previous budget management and contractual income management experience, ensuring value for money at all times. Having a knowledge and understanding of Chartered Institute of Housing and have or be willing to work towards Level 4 Qualification is also crucial.
Their Senior Service Manager position is a hybrid position, contracted to 36.25 hours per week. To them, this means a weekly presence in the services under the remit of the role (they are open to discussion around how this is built into working weeks).
This is a hugely exiting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Senior Service Manager opportunity will help to broaden your knowledge of Housing & Assets, alongside the chance to deliver high quartile independent living services. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.
This role currently attracts a non-contractual car allowance according to their Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.
What you receive from them:
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Up to 26 days annual leave (Pro rata based on contracted hours)
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Life Cover of three times your annual salary (as part of pension scheme membership)
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Membership of their Health Care Cash Plan including Employee Assistance programme and DoctorLine
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Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
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Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
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Free Eye Tests
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Free flu vaccinations
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Investment in your personal development through their extensive learning and development opportunities.
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Professional subscription for membership fees relating to your role, paid for by us
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Family friendly, carers leave plus other paid leave
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Long Service Awards
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Carers Networking Group and resources to support Unpaid Carers
How to apply
Please click “apply” today to upload your CV detailing your employment history.
Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early.
They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Vetting Requirements
The important things – They can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).
Naturally working with their customers they need to complete pre-employment checks before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). They also need you to tell them what you have been up to as a minimum over the past 5 years in terms of employment history. They recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.
They are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.
Equal Opportunities
As an equal opportunities’ employer, they are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.
They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic Health and Women’s charity to find their Senior Health Information Manager.
The charity offers a flexible working environment, with hybrid working 2 days per week from their London office.
The purpose of Senior Health Information Manager is to ensure that all women, and their partners and families, have high quality up-to-date, evidence-based and inclusive health information for every stage of their pregnancy journey, including pregnancy loss if it happens.
Key Responsibilities:
· Overseeing a cycle of continuous improvement of all health information products.
· Using quantitative and qualitative evaluation methods to implement a framework to measure the effectiveness of health information products.
· Establishing a dashboard and reporting back to the Head of Information monthly on agreed KPIs.
· Owning the information review production schedule and responsible for the development and maintenance of all existing health information products. Establishing deadlines and monitoring the progress of information products.
· Owning the health information SEO strategy and implementation, ensuring that recommendations are followed to achieve maximum reach.
· Owning the PIF accredited publishing and review process, ensuring they are adhered to scrupulously, including taking ownership of processes, templates and guidance that support this.
· Convening and leading expert, stakeholder and service user groups in the development and maintenance of health information to ensure new and existing products are needed, relevant, evidence-based and user-centred.
· Commissioning freelance or agency help where required.
· Managing the information content budget,
· Managing product insight phases from brief development through to recommendations, including formative research.
· Ensuring all health and social care information is up to date, clinically checked, accurate and reviewed by relevant experts.
· Making diversity and inclusion considerations a high priority throughout all activities.
· Overseeing and managing the health information budget, making business cases for resource needed if necessary.
· Leading on internal communications, sharing progress across teams, training staff members and presenting projects and learnings to all staff.
· Analysing data on information usage, engagement and feedback to spot opportunities, make recommendations and prioritise work.
· Bringing together teams across the organisation, and externally if required, to deliver a project.
· Managing 1 content writer and editor.
· Supporting fundraising applications and fundraising teams where necessary.
Person Specification:
· Hands-on experience of managing the lifecycle of health information products.
· Experience of recruiting and managing multiple stakeholders.
· Experience of working within brand guidelines.
· Experience of managing website content using a CMS.
· Experience in a content editing/writing role.
· Experience of implementing SEO practices and writing.
· Experience writing for a wide range of audiences and formats.
· Experience managing delivery of complex digital products, such as apps or tools.
· Experience managing a busy publishing schedule.
· Experience of commissioning content and quality control of commissioned content.
· Experience of commissioning and overseeing user/patient insight and implementing recommendations.
· Experience of building accessibility and inclusion considerations into projects from the very start.
· Experience of managing products that require input from multiple external agencies.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.