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We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 31 March 2027.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
You will need:
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you looking for a rewarding job with flexibility to work around your commitments, whilst making positive changes in young people’s lives?
You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
We are looking for Bank Supported Housing Support Workers to join our Hastings Foyer team. YMCA Hastings provides medium-low supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated just of the seafront, the service has strong links with and contributes to the local community.
Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles.
In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.
You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
CLOSING DATE: Sunday 16 August 2026 at midnight.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

We are looking for an Events Coordinator to develop and deliver our programme of Arts and Crafts workshops and events. You will be based from our Refresh shop in High Wycombe, where we sell donated surplus and unwanted arts and crafts materials, including fabrics, textiles, wools, haberdashery, papers, paints, foils, and many more items to support all types of crafting.
You will be instrumental in building a programme of events around the materials donated to us. Our aim is to Reduce, Reuse, Recycle and Create, whilst building a community of crafters where people share, repair, make & create, teach & learn, providing easy alternatives to buying new, reducing waste and carbon, through the circular economy.
This is a new part-time role (18-21 hours), fixed term for three years and we are looking for someone with demonstrable experience in event planning or similar.
The Refresh shop is run by Wycombe Environment Centre, a registered charity established in 2001 running a number of projects.
To apply please click on the redirect button.
Applications should include a covering letter and CV.
Closing date: Friday 7th August 2026.
Interviews will take place in High Wycombe on 10th and 11th August.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a community engagement professional who wants to help tackle fuel poverty, reduce energy-related inequality and support a more inclusive, sustainable future.
As Outreach Officer, you will work with a diverse and supportive team to strengthen access to Selce’s energy advice services across Greenwich, Lewisham, Bromley and Bexley. You will plan, deliver and adapt outreach activity that engages voluntary sector organisations, frontline workers and residents who are in, or at risk of, fuel poverty. This will include workshops, pop-up events, community publicity and the development of strong referral networks across South East London
The Role:
· Work closely with the Energy Advice and Outreach teams to deliver a joined-up approach to community engagement.
· Plan, organise and deliver energy advice workshops, pop-up stalls, energy cafés and other community-based events.
· Build and maintain strong referral pathways with voluntary, community and public sector organisations, and train frontline workers to identify and refer residents who may benefit from Selce’s support.
· Develop positive partnerships with community centres, local organisations and other stakeholders to reach residents who are in, or at risk of, fuel poverty.
· Keep local organisations and residents informed about Selce’s services through newsletters, direct contact and community-level publicity.
· Maintain constructive relationships with funders, partners and key stakeholders, representing Selce professionally at public-facing events.
· Carry out other duties within the scope of the role and support wider organisational priorities where required.
Person specification
Essential skills, experience and qualities
· Experience of community engagement, outreach, participation or partnership work, ideally with voluntary, community or public sector organisations.
· Confidence delivering workshops, presentations, pop-up stalls or other public-facing activities for a range of audiences.
· Ability to build trusted relationships with community organisations, frontline workers, residents and local partners.
· Understanding of the barriers that can prevent people from accessing advice or support, particularly people experiencing fuel poverty, financial pressure or other forms of disadvantage.
· Strong verbal and written communication skills, with the ability to adapt messages for residents, partner organisations and frontline workers.
· Good organisational skills, including the ability to plan events, coordinate activity, keep accurate records and follow up referrals or partnership actions.
· Ability to work collaboratively as part of a team while also managing your own workload and priorities.
· A flexible, positive and practical approach to solving problems and responding to changing project needs.
· Good attention to detail and understanding of confidentiality, data protection and consent when working with residents, partners and publicity materials.
· Confident user of Microsoft Office and willing to learn new digital systems used for service delivery, monitoring and reporting.
· Commitment to Selce’s aims of tackling fuel poverty, reducing inequality and supporting a fairer, greener energy system.
Desirable skills, experience and knowledge
· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.
· Experience giving energy advice or supporting residents with energy, housing, financial inclusion, welfare or cost-of-living issues.
· An energy advice qualification, such as NEA Level 3, or willingness to work towards relevant accreditation.
· Experience using CRM systems or similar tools to record referrals, monitor activity and support project reporting.
· Experience producing newsletters, social media content, flyers or other communications to promote services and engage communities.
· Experience coordinating volunteers, community champions or peer-led outreach activity.
· Good influencing or negotiation skills, with the ability to work constructively with funders, partners and other stakeholders.
· Ability to communicate in another community language spoken locally.
About South East London Community Energy
South East London Community Energy (Selce) was founded in 2014 by people in Greenwich and Lewisham who wanted to help create a clean, fair and affordable energy future.
Over the past decade, we have developed projects that tackle inequality, reduce carbon emissions and support communities at different points in the energy system.
To date, we have built 12 solar arrays on community buildings in South East London and helped 11 buildings improve the efficiency of their lighting systems. We are also developing new share offers to support further lighting upgrades and solar installations on community buildings.
We have supported well over 4,000 households with their energy bills and are now helping homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.
About Our Energy Advice Services
Almost one in ten households cannot afford to heat their homes adequately. Our energy advice team provides practical, impartial support to households struggling with fuel bills. This includes advice on reducing energy costs, accessing discounts and grants, changing energy use, fitting small energy-saving measures such as low-energy light bulbs and draught proofing, and securing funded home improvements such as loft or cavity wall insulation and heating upgrades.
Benefits:
25 days annual leave (pro rata)
4% employer pension contribution
Time Off in Lieu (TOIL) for agreed evening and weekend work
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role combines direct energy advice for residents with day-to-day team leadership. It would suit an experienced advisor who is ready to take on additional responsibility, support colleagues and help maintain high standards across Selce’s award winning energy advice services.
This is an exciting opportunity for a practical, compassionate community professional who wants to help households reduce energy costs, improve comfort at home and build resilience during a challenging time for many residents. Trusted, face-to-face advice in people’s homes is central to the role, particularly for households at risk of fuel poverty who may need impartial support to access the help available to them.
As an experienced Home Energy Advisor, you will carry out home visits across Greenwich, Lewisham, Bromley and Bexley, as well as providing advice by telephone and at community events. You will tailor practical support to each household, helping residents use energy more efficiently, reduce bills where possible, and keep their homes warmer in winter and cooler in summer.
You will be a confident communicator and empathetic listener, able to understand the specific challenges faced by vulnerable households and respond with clear, positive and practical solutions.
Alongside advice, you will help residents install simple energy-saving measures such as LED bulbs, draught excluders and radiator reflectors. You will also signpost households to wider support, including funded retrofit measures, financial and debt advice, and health and wellbeing services.
This role would suit someone who is organised, proactive and motivated by making a tangible difference to local people. You will be comfortable working independently in residents’ homes, collaborating with colleagues and partners, and contributing to a community-led organisation committed to a fairer, greener future.
Alongside your direct advice work, you will act as Team Lead and mentor for Selce’s team of energy advisors, helping colleagues feel supported, confident and equipped to deliver effective services.
As Advice Team Lead, you will help ensure our advice services are delivered to a consistently high standard. You will help coordinate, motivate and support staff to deliver quality services and achieve agreed targets and objectives.
Experience of people management is desirable, but the role may also appeal to an experienced energy advisor with strong technical knowledge who is looking to develop supervisory skills and support holistic service delivery across related advice areas.
Excellent organisational and communication skills are essential, along with a solution-focused approach and an understanding of how to motivate individuals to succeed. You will bring a positive, collaborative approach to leading a team and working with others to achieve wider organisational goals.
The Role:
· Provide clear, practical and impartial energy advice to residents, tailored to their individual circumstances, through home visits, telephone support and outreach events.
· Deliver home energy support to vulnerable residents, including low-income households, older people, disabled people and families with young children.
· Use initiative and sound judgement to identify residents’ energy-related challenges and recommend appropriate solutions.
· Install simple energy-saving measures in homes, such as LED bulbs, draught excluders and radiator reflector panels.
· Support householders to access additional help, including funded retrofit measures, financial and debt advice, health and wellbeing services, and other relevant support.
· Advocate for householders with energy suppliers where appropriate, helping residents to resolve issues, reduce costs and access available support.
· Recognise safeguarding concerns and follow organisational safeguarding procedures, escalating concerns appropriately.
· Handle sensitive personal data safely and confidentially in line with organisational data protection policies and procedures.
· Complete accurate records of all resident engagement, support provided and outcomes achieved using the appropriate systems.
· Manage a diary of appointments, visits, meetings and outreach activity, ensuring visits and calls remain focused while demonstrating empathy and understanding.
· Work effectively with Selce colleagues, partner organisations and community groups to deliver joined-up support for residents.
· Act as Team Lead for Selce’s energy advice team, providing day-to-day guidance, encouragement and practical support to advisors.
· Support advisors to manage caseloads, prioritise work appropriately and deliver timely, high-quality support to residents.
· Provide mentoring, coaching and informal supervision to energy advisors, helping colleagues develop confidence, knowledge and good practice.
· Monitor service quality, casework standards and resident outcomes, identifying improvements and sharing learning across the team.
· Contribute to planning, reporting and performance monitoring for funded projects and wider advice work, helping the team meet agreed targets and objectives.
· Support induction and training for new advisors, including sharing technical knowledge, service procedures and safeguarding expectations.
· Work closely with the Operations Manager to escalate risks, resolve operational issues and support continuous improvement.
· Develop and maintain relationships with local partners to support regular referrals into the project.
· Maintain awareness of wider local support networks and make appropriate referrals to services that can assist residents with their wider needs.
· Monitor and maintain stock levels of materials, tools and equipment, ensuring they are used safely and kept in good order.
· Carry out administrative duties accurately and to a high standard, including data inputting, paperwork and reporting.
· Promote the project within the community, including through energy advice cafés, events and other outreach activity.
· Work towards agreed goals and targets with a minimum of supervision, while contributing actively to the wider team.
· Provide excellent customer service and maintain a friendly, respectful and positive approach with all clients and partners.
· Comply with all organisational policies, procedures and systems, and actively promote a positive image of Selce.
· Undertake any other duties commensurate with the level of the post.
Person specification
Essential skills, experience and qualities
· An energy advice qualification, such as NEA Level 3 Energy Awareness, Domestic Energy Assessor or Retrofit Assessor.
· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.
· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.
· Current knowledge of the energy efficiency and fuel poverty sector, including the roles of public, private and voluntary sector partners in tackling related challenges.
· Active listening skills and a customer-focused approach, with the ability to respond calmly and empathetically in difficult situations.
· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.
· Excellent organisational and coordination skills, including the ability to manage appointments, events, priorities and deadlines.
· Ability to provide day-to-day guidance, support and encouragement to colleagues, helping them work confidently and effectively.
· Strong coordination skills, with the ability to support team planning, allocate or prioritise work, and help ensure services are delivered to a consistently high standard.
· Ability to monitor quality, identify issues or risks, and escalate concerns appropriately while contributing to continuous improvement.
· Methodical, accurate and detail-focused approach to record keeping, reporting and administration.
· Competence in Microsoft Office applications and confidence using digital tools, CRM systems or similar platforms to manage data and evidence impact.
· Good understanding of confidentiality, data protection and media consent processes, and ability to maintain the highest level of confidentiality.
· Ability to adapt to changing project needs, solve problems constructively and remain solution-focused under pressure.
· Self-motivated, proactive and collaborative, with the ability to work independently and as part of a team.
· Positive and collaborative leadership style, with the ability to motivate others, share knowledge and promote good practice across the team.
· Excellent verbal and written communication skills, including the ability to produce clear reports, updates and publicity materials.
· Passion for helping people and supporting households at risk of fuel poverty.
· Willingness to undertake training and development in line with the needs of the role and the organisation.
· Clear DBS check less than 12 months old, or willingness to obtain one before appointment.
Desirable skills, experience and knowledge
· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.
· Ability to build, maintain and develop community-level partnerships and referral networks.
· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.
· Experience of supervising, mentoring, coaching or supporting staff, volunteers or peers in a service delivery setting.
· Experience of supporting team performance, including monitoring caseloads, reviewing service quality, contributing to reporting or helping colleagues meet agreed targets.
· Experience of induction, training or knowledge-sharing within a team, including supporting colleagues to follow procedures and develop confidence in their role.
· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.
· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.
· Ability to communicate in another community language spoken locally.
· Full clean driving licence and access to a vehicle.
About South East London Community Energy
South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future.
Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.
To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient. We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings.
We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.
About Our Energy Advice Services
Almost one in ten households cannot afford to heat their homes adequately. Our award winning team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.
Benefits:
25 days annual leave (plus bank holidays)
4% employer pension contribution
Flexible and hybrid working
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a community development professional who cares about tackling energy-related issues and working towards a more inclusive and sustainable future. We recognise that an effective engagement is a key component in ensuring the households at-risk of or in fuel poverty are able to access impartial energy advice.
As Outreach Team Lead, you will work with a diverse and supportive team. Ideally you will be locally based covering Greenwich, Lewisham, Bromley and Bexley, with a strong interest in community engagement, working knowledge of energy advice and climate breakdown. Your role will be to deliver an outreach program in order to engage voluntary sector organisations and residents in or at-risk of fuel poverty through workshops, outreach events and community level publicity. Your role will also include maintaining and creating referral networks with voluntary sector organisations across SE London as well as supporting the Energy Advice Delivery and Partnerships Manager to adapt the outreach program to meet the needs of our funded projects, as well as those of our partners and local community.
The Role
· Lead and coordinate Selce’s energy advice outreach activity across Greenwich, Lewisham, Bromley and Bexley, ensuring delivery is inclusive, well organised and aligned with funder requirements.
· Work closely with the Energy Advice Team and Outreach Team to provide a joined-up approach to engagement, referrals and service delivery.
· Plan, organise and deliver energy advice workshops, pop-up stalls, energy cafés and other community-based events.
· Build and maintain strong referral pathways with voluntary, community and public sector organisations, and train frontline workers to identify and refer residents who may benefit from Selce’s support.
· Develop positive partnerships with community centres, local organisations and other stakeholders to reach residents who are in, or at risk of, fuel poverty.
· Keep local organisations and residents informed about Selce’s services through newsletters, direct contact and community-level publicity.
· Maintain constructive relationships with funders, partners and key stakeholders, representing Selce professionally at public-facing events.
· Line manage, train, mentor and support Outreach Officers, promoting consistent quality, confidence and good practice across the team.
· Monitor outreach activity, referral data and project progress using Selce’s CRM and other agreed systems.
· Analyse data and prepare clear weekly, monthly and quarterly reports for funders, managers and the Selce Board.
· Identify opportunities to improve outreach delivery so that activity responds to community needs, partner feedback and project requirements.
· Support the Energy Advice Delivery and Partnerships Manager with wider service development and other duties appropriate to the scope of the role.
Person specification:
Essential skills, experience and qualities
· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.
· Ability to build, maintain and develop community-level partnerships and referral networks.
· Excellent organisational and coordination skills, including the ability to manage events, monitor activity and meet project deadlines.
· Accurate record-keeping and data management skills, with the ability to use CRM systems or similar tools to track progress and evidence impact.
· Excellent written communication skills, including the ability to produce clear reports, updates and publicity materials.
· Competence in Microsoft Office applications and confidence using digital tools for day-to-day work.
· Good understanding of data protection, confidentiality and media consent processes.
· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.
· Experience of working with voluntary and community sector organisations, local authorities or other public sector partners.
· Ability to adapt to changing project needs, solve problems constructively and respond positively to challenges.
· Self-motivated and collaborative, with a methodical, systematic and detail-focused approach to work.
· Willingness to undertake training and development in line with the needs of the role and the organisation.
Desirable skills, experience and knowledge
· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.
· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.
· An energy advice qualification, such as NEA Level 3, or willingness to work towards relevant accreditation.
· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.
· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.
· Experience of coordinating volunteers, supporting peer-led activity or working with community champions.
· Experience using social media, newsletters, digital communications or design tools to promote services and engage communities.
· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.
· Ability to communicate in another community language spoken locally.
About South East London Community Energy
South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future.
Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.
To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient. We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings.
We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.
About Our Energy Advice Services
Almost one in ten households cannot afford to heat their homes adequately. Our team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.
Benefits:
25 days annual leave (plus bank holidays)
4% employer pension contribution
Time Off in Lieu (TOIL) for agreed evening and weekend work
Flexible and hybrid working
The client requests no contact from agencies or media sales.
Stroke Support Worker
We are looking for an empathetic, adaptable individual, experienced in person centred support to work with stroke survivors and their loved ones on the stroke ward in Doncaster Royal Infirmary.
Position: 000029 Stroke Support Worker
Location: Homebased, Doncaster, South Yorkshire. However, travel will be required twice weekly to Doncaster Royal Infirmary as part of this role (and occasional wider travel may include team meetings or other work-related meetings)
Hours: 21 - 28 hours per week with a minimum of 21 hours. The exact weekly hours (up to 28) will be agreed with the successful candidate
Salary: £17,000 – £22,600 per annum depending on hours (FTE circa £28,340.58)
Contract: 12 month fixed term contract
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 9 August 2026
Interview Date: Provisionally 19 August 2026
The Role
This work is part of a project (the Integrated Offer), exploring the needs and ongoing connection for people affected by stroke in hospital and beyond.
The role will involve delivering person-centred stroke support in the hospital setting, while working with the Integrated Offer team to test and implement new approaches. The areas we aim to deliver and test are:
· Deliver person centred conversations with people affected by stroke on the acute ward.
· Following an initial conversation, test how people affected by stroke connect with the Stroke Association next, and what they connect to.
· Explore how to increase connection with those who are not present on the ward at the same time as us.
(note- we may test some or all the above)
To support flexible delivery and testing, you'll also develop your skills by providing phone support to people affected by stroke.
The role includes working in Doncaster Royal Infirmary starting with twice weekly visits, for 3 hours per session. These sessions can be any time after 11am. The length, timing and cadence of the sessions may need to adjust as this is a test and we will be led by what works for the hospital and people affected by stroke.
Occasional overnight stays may be required.
About You
Key skills/experience:
· Experience of communicating directly with people affected by stroke, either on the phone or face to face.
· Experienced in person centred support Emotional intelligence and good judgement skills
· Effective listening skills with the ability to communicate clearly at a time where emotions may be heightened.
· High levels of emotional resilience to handle complex situations whilst working in a hospital environment.
· Ability to embrace the principles of coaching and reflective practice to drive continuous improvement.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please also state your availability, and the hours you would like to discuss.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Care and Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Help shape the next generation of Anglican advocates through a unique global programme of training, mentoring and action. Join the Anglican Communion Office to establish the Young Adult Anglican Advocacy Programme a hybrid training and mentoring scheme. The initiative will give selected young adults access to a year-long programme of online training modules, mentoring opportunities and in-person attendance at UN events, to equip them to advocate for social and political change in their own context and in line with their faith. The focus of this three-year role is to create a thriving alumni network who can work for change worldwide.
Annually:
In the first year:
In the second year:
In the third year:
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission.
Purpose
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications.
As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
Main Responsibilities
Contribute to CUK mission and its strategic objectives:
Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.
Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group
Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.
Situational awareness and research:
Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.
Guide the team in proactive media monitoring, enabling timely responses to significant developments.
Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.
Strategy development:
Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.
Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.
Reputational & risk management:
Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.
Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation’s values and objectives.
Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.
Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.
Materials development and dissemination:
Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile and the voices of workers and employers within the Living Wage movement.
Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.
Create and refine key messaging for public communications, including FAQs and response guides.
Social media and website
Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.
External relationships (including media and press)
Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.
Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.
Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.
Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.
Strengthen and maintain broad cross-party support for the Living Wage agenda.
Campaign & events management
Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events.
Lead on media and messaging elements of agreed comms-led campaigns.
Internal comms & knowledge management
Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.
Internal relationships
Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.
Provide line management and development support to the Media Manager and Events Manager.
Learning, expertise & DEI
Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.
Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance.
Contribute to a positive and inclusive team culture.
Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance.
Person Specification
(D) Desirable, (E) Essential
Experience
· Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E)
· Experience in line managing and leading a team. (E)
· Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E)
· Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E)
· Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E)
· Experience of working collaboratively across teams and influencing senior stakeholders to achieve shared objectives. (E)
· Experience of working with a range of voices and perspectives, including community, worker or lived experience storytelling. (D)
Key skills and knowledge
Outstanding written and verbal communication skills, with the ability to produce and edit clear, engaging content suitable for media, digital and public audiences. (E)
Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. (D)
Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. (E)
Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. (E)
Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders (E).
Personal qualities & values
An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. (E)
Ability to lead, support and develop high-performing teams, fostering a collaborative and inclusive working environment. (E)
Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be held 17th and 18th August.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
National – home/hybrid with travel to local authority areas as required
Ref: MMA-261
Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?
If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Programme
Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.
St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.
About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.
You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.
What we are looking for
Please note this role requires a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with this charity on a fantastic Impact and Evaluation Manager role. This position involves leading impact measurement projects, developing KPIs, creating dashboards, and supporting organisational evaluation efforts on a flexible, part-time basis. This is a part-time, 3 day a week 12 month contract.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £58,000 pro rata, 3 days a week. This is a 12 month contract, hybrid with 1 day a week in their London office.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advocate
Do you want to help make a real difference every day? Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse?
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse.
If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you!
The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required.
Position: 6861 Independent Domestic Violence Advocate - Male Victims
Location: London/hybrid
Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need)
Contract: Fixed Term to 31/03/2027
Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)
Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an IDVA you will:-
About You
You will need:
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Early Years Advisor
We have an exceptional opportunity for a dedicated Early Years Advisor to join our team and play a key role in supporting high-quality early years provision across our services in this full-time position.
Position: Early Years Advisor
Location: Home working
Hours: Full-time, 37 hours per week
Salary: £30,000 - £32,000
Duration: Contract to 31st August 2029
Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working opportunities
The Role
As an Early Years Advisor, you will develop products, services and training materials, and respond to sector needs. You will be responsible for the high-quality development of products and services in line with the mission to promote quality in early years.
You will work collaboratively with other Early Years Advisors and managers to support the development of products and services for UK and international customers.
Responsibilities include:
About You
We are looking for someone with:
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP