Full-time jobs

Are you passionate about supporting individuals back into employment?

Job Title: Employment Specialist – Connect To Work
Salary: £28,951 - £32,316 per annum
Hours: Full Time – 37 hours per week
Contract: Permanent
Location(s): Roles across Cumbria, including Barrow in Furness, Workington & Carlisle

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

We are looking for a passionate individual who will support individuals with health conditions to move into and sustain meaningful employment through the Connect to Work programme

We’re looking for an Employment Specialist to support the delivery of our Connect to Work programme. You’ll use the Individual Placement & Support (IPS) model to provide person‑centred IAG support to a caseload of around 25 clients, helping them move into and sustain meaningful employment.

You’ll build strong employer relationships to source suitable vacancies and work closely with partners including health providers, mental health services, JCP, and other employment organisations to ensure joined‑up support.

About You

We’re looking for someone who is:

• Passionate in supporting young people to overcome barriers and achieve their potential.
• A strong communicator, confident engaging with clients, employers and partners.
• Equipped with strong analytical and problem‑solving ability, able to assess needs and identify effective employment solutions.
• Person‑centred, empathetic and passionate about helping others succeed.
• Skilled at building positive, trusting relationships.
• Highly organised with the ability to manage a varied caseload and meet deadlines.
• Confident working independently and collaboratively.

Closing date: Friday, 7th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Residential Support Worker (Mental Health)

Salary: £26,229 per annum

Location: Hockley, Birmingham

Hours: 37.5 hours per week (Full time working flexible shifts Monday to Sunday)

Post holders must be able to work flexible shifts Monday to Sunday. There is also a requirement for the post holders to be available to work sleep-in duties (for which there is a separate allowance paid).

Are you enthusiastic, able to facilitate recovery activities, fun loving, passionate about mental health, a good negotiator and motivator and able to work on a rota basis?

Our clients Residents are looking for someone who is “pleasant, respectful, approachable, easy to speak to, willing to listen and someone who thinks on their feet.”

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home?

Our client is a leading provider of mental health services in Birmingham and the West Midlands. As a Residential Support Worker, you will work in partnership with people who are experiencing mental health difficulties using a person-centred recovery approach that focuses on maintaining and strengthening their presence in the community.

You will have at least 12 months’ experience of working in an adult social care environment or health and social care setting and be able to demonstrate our cleints values.

Please see the Residential Support Worker Job Description for full details of all the skills and experience required for this role.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Monday 7th September 2026

Interviews will take place on Wednesday 23rd September 2026

We are the Diocese of Manchester, serving a vibrant, dynamic and creative community in the North-West of England. Our vision is to be a worshipping, growing, transforming Christian presence at the heart of every community. Our work is about building a culture of hope and an expectation of growth in our parishes, schools and chaplaincies. We’re looking for talented and innovative people to bring fresh ideas, diversity and inspiration to help us achieve this.

Work on projects that make a difference
We’re looking for someone with experience of meeting tight deadlines and supporting colleagues in our Programme Office to do the same. The role provides a unique opportunity to support the establishment of new resource churches and strengthen partnerships with those already in place.

Why this role is different

• Every church is different, in terms of location, style and tradition
• You’ll be involved in all stages of project development from the first sparks of inspiration to successful project delivery
• You’ll have opportunity to share your knowledge and ideas to improve our processes and deliver our strategy
• You’ll work with people, not just systems, building relationships and making a tangible impact

What you’ll be doing
You’ll be the key contact for all the projects, providing them with support and information in a wide range of areas from communication functions to financial claims. You’ll provide support to the Programme Office in terms of collecting and analysing data and you will also manage your own ‘task and finish’ projects. We’re keen to invest in our team and this role will provide various opportunities for learning and career development.

What we’re looking for
An efficient administrator with excellent organisational skills and talent for improving processes. A great communicator who can engage effectively yet empathetically with our churches and communities. Experience of managing or overseeing funded projects would be a bonus but not essential.

What you’ll get

• Initial salary of £28,140 with opportunity to move to the top of the band
• Generous pension scheme
• Flexible working
• Strong commitment to professional development
• A supportive team and clear opportunities for progression

Why join us?
This is more than an administrative role, it’s a chance to work with diverse and interesting projects, develop your career, and be part of an organisation that values long-term stewardship, sustainability and community impact.

To apply please click the APPLY button. Please refer to the role description and person specification for further information.

Closing date: Tuesday, 1 September 2026 at 5:00pm.
Interviews: Wednesday, 23 September 2026 at St John’s House, 155-163 The Rock, Bury BL9 0ND.

REF- 230 477

We are the Diocese of Manchester, serving a vibrant, dynamic and creative community in the North-West of England. Our vision is to be a worshipping, growing, transforming Christian presence at the heart of every community. Our work is about building a culture of hope and an expectation of growth in our parishes, schools and chaplaincies. We’re looking for talented and innovative people to bring fresh ideas, diversity and inspiration to help us achieve this.

Work on projects that make a difference
We’re looking for someone with a proven track record of providing high level support in delivering funded projects, to guide the effective coordination, monitoring, and governance of the Diocese of Manchester's transformation portfolio. The role will play a key part in ensuring projects are delivered effectively, on time, and in line with agreed objectives, reporting requirements, and funding conditions.

Why this role is different

• Every church is different, in terms of location, style and tradition
• You’ll be involved in all stages of project development from the first sparks of inspiration to successful project delivery
• You’ll have opportunity to share your knowledge and ideas to improve our processes and deliver our strategy
• You’ll work with people, not just systems, building relationships and making a tangible impact.

What you’ll be doing
You’ll be managing the governance processes for our project portfolio and developing bids for additional funding opportunities. You’ll undertake time-limited projects and improvement initiatives as well as representing our Strategic Programme Board at meetings within the diocese and further afield. You’ll also provide guidance and day-to-day supervision of a small team. We’re keen to invest in our team and this role will provide various opportunities for learning and career development.

What we’re looking for
An efficient project officer with excellent organisational skills and a good understanding of governance processes. A great collaborator with excellent influencing skills and a talent for progressing initiatives. A forward-thinking problem-solver who can engage both professionally and empathetically with our projects and communities. Experience of staff supervision would be a bonus but not essential.

What you’ll get

• Initial salary of £34,990 with opportunity to move to the top of the band
• Generous pension scheme
• Flexible working
• Strong commitment to professional development
• A supportive team and clear opportunities for progression

Why join us?
This is more than an office-based role, it’s a chance to work with diverse and interesting projects, develop your career, and be part of an organisation that values long-term stewardship, sustainability and community impact.

To apply please click the APPLY button. Please refer to the role description and person specification for further information.

Closing date: Tuesday, 1 September 2026 at 5:00pm.
Interviews: Tuesday, 15 September 2026 at St John’s House, 155-163 The Rock, Bury BL9 0ND.

REF-230 476

Are you motivated to give our young people their first taste of working life and give them an opportunity to shine?

We are looking for a Senior Project Lead to champion our young people and secure them work experience opportunities that middle class peers often source from friends and family networks. In Tower Hamlets, The Switch steps in to provide that vital support and open doors to the world of work.

As a Senior Project Lead within the Work Experience team, you will take ownership of key elements of the delivery and development of The Switch's work experience programmes. You will manage relationships with employers and schools, lead on specific projects and workstreams, and provide oversight and support to ensure programmes are delivered effectively, safely and in line with agreed targets. 

You will take a proactive role in identifying and developing new employer relationships, coordinating complex placements and supporting the Work Experience Manager with the planning, delivery, monitoring and evaluation of projects. You will also provide guidance and support to colleagues where appropriate, using your experience to help ensure consistency and quality across the team's work. 

As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.

This role is hybrid for the majority of weeks per year, with WFH normally 2-3 days per week. (NB Please note that during delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office up to five days per week during these periods.)

Head of Youth Work and Mission

JOB DESCRIPTION

Responsible to: Chief Executive Officer (CEO) of Oxygen

Hours: 37.5 hours per week. This role requires flexible working, including some evenings, occasional Saturdays/Sundays, and weekends when running residentials for young people, plus regular shifts at the Oxygen shop.

Salary: £36,000 – £39,000 per annum, plus pension and life cover and cycle to work scheme.

Location: Kingston upon Thames, South West London, with travel across the Boroughs of Kingston and Richmond

Why Join Oxygen?

Oxygen is a well established and respected Charity known for its ability to reach and engage young people in creative and innovative ways.  You will have the opportunity to shape and lead youth work strategy, be part of a dynamic and committed team who love to see young people overcome barriers to their development and discover who they are and who they want to become.

● Membership of the Senior Management Team

● The chance to develop innovative programmes tackling issues such as knife crime, mental health and youth unemployment

● Working within a well-established Christian charity making a tangible difference to young people's lives

Working for Oxygen is fulfilling and rewarding. It gives you experience of working collaboratively with a range of partners, and in a variety of contexts, that will be invaluable to anyone wanting to develop and progress in a career working with young people.

About Oxygen

Oxygen is a dynamic youth organisation based in Kingston upon Thames, South West London. Oxygen began as the vision of a group of young people who wanted to reach out to others to demonstrate their faith and meet their needs. We are supported by over thirty churches across the Boroughs of Kingston and Richmond, and staffed by a team of full and part time employees, volunteers and young apprentices.

We work in partnership with local churches, voluntary agencies and statutory bodies to give young people the support they need to overcome the challenges they face. Through a range of engaging and fun activities, we help young people discover their strengths, values and beliefs, understand their potential and aspirations for the future, and find opportunities to contribute to society through volunteering and serving others. 

Oxygen is a Christian charity which works with young people of all faiths and of none. Oxygen is recognised as a key provider of targeted support for young people, with a strong reputation for reaching those in need and making a real difference in their lives. We start where a young person is at, seeking to understand the world from their perspective and to discover their skills, talents and character. We help them look past immediate challenges towards a more hopeful future, raising aspirations and motivating them to move forward.  We seek to demonstrate that they are cared for and valued and to demonstrate the impact the Christian faith can have upon people’s lives.

We continue to develop engaging and inclusive programmes that promote a sense of belonging to a community which give young people purpose and direction.  We respond to the issues affecting young people today, including mental health, knife crime, youth unemployment, digital youth work, mentoring and youth enterprise, alongside our charity shop on New Malden High Street. This role will give Oxygen the capacity and depth needed to innovate and develop projects that have a proven, positive impact on young people's lives.

Job Summary

As Head of Youth Work and Mission, you will be responsible for the delivery and management of Oxygen's youth work programme, implementing key projects to support young people's development. You will be part of the Senior Management Team (SMT) and will promote the mission, values and Christian faith of Oxygen in all aspects of your work.

Christian Faith — Genuine Occupational Requirement

Because this post leads and promotes Oxygen's Christian mission and outreach to young people, and contributes to maintaining the Christian ethos and culture of the organisation, there is a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 for the postholder to be a practising Christian.

Safeguarding

Oxygen is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS (Disclosure and Barring Service) check and satisfactory references.

See JD for more infomation 

Prospectus is delighted to be working with London’s Air Ambulance Charity to recruit for an Events Manager for The Institute of Pre Hospital Care. This is a full time, permanent role to work from their sites at Aldgate/Whitechapel approximately 3 times per week.

For 37 years, London’s Air Ambulance Charity has been a leader in the development and practice of pre-hospital care in the UK and abroad. It has influenced clinical guidelines, governance standards and the practice of air ambulances in the UK, Europe and Australia.

London’s Air Ambulance Charity delivers first-class, world-renowned training and education via The Institute of Pre-Hospital Care. Founded in 2013, its mission is to drive excellence in pre-hospital care standards and practice through education, innovation and research. The Institute of Pre-Hospital Care is the education and training arm of the charity and delivers training and education events not only to the clinical teams but to many other clinicians outside of London’s Air Ambulance Charity as well.

The charity is looking for an enthusiastic and experienced events professional to help support their developing programme of large-scale medical education and innovation events. You’ll have strong organisational and communication skills with experience of planning and delivering events. Working closely in The Institute of Pre-Hospital Care team, with the charity’s wider teams and clinical and academic colleagues, you will help to deliver high-quality, high-profile events to a wide audience including medical students and pre-hospital medicine specialists.

To apply please submit your CV and a tailored supporting statement, preferably in Microsoft Word/PDF format. For the statement, in no more than two pages please outline how your skills, knowledge and experience match those required for the role. For the full Job description please click on the Appointment Brief button below.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

 

Permanent

37 hours/week (5 days out of 7)

£25,760 per annum

Location: Calverton, Nottingham

Benefits include but not limited to:

-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Calverton Bookshop, Leading & supporting, a team to deliver excellent customer service, community engagement, and income generation.

We're looking for a confident and motivated individual with the ability to drive income. You will be expected to lead a group of diverse volunteers and an Assistant Shop Manager

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar people management experience

-Book and Media Knowledge

-Understanding of online selling such as eBay

-Commercial awareness to drive and deliver sales

-Positivity and resilience

-Demonstrable experience of successfully leading, developing and motivating a team

-Experience of managing to an income and expenditure budget

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Managing Stock/Merchandising

-Full driving licence and access to a vehicle

-Experience of managing a team of volunteers

-Experience of the charity retail sector

Closing date: Midnight on Monday 7th September 2026

Interviews: Date to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

Job description

Could you be our next Trainee Housing Adviser?! 

Are you passionate about helping people through difficult situations? Are you a ‘people person’, with good computer skills and a strong attention to detail?

Maybe you’ve lived through housing stress yourself? 

We’re looking for someone with great potential and a commitment to learning. 

 

Benefits include: 
25 days holiday, flexible/hybrid working, pension scheme, employee wellbeing support. 

Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week

The Royal British Legion is looking for an experienced and data-minded Senior Growth Manager to lead its supporter growth activity and help turn engagement into long-term income and loyalty.

This is a senior role focused on one of the biggest opportunities within RBL’s mass fundraising programme. You will lead the strategy for Growth, using data and supporter insight to shape targeted cross-sell, upsell and reactivation activity across individual giving. The focus will be on understanding what supporters need, when they are most likely to engage and how communications can strengthen the individual giving supporter experience while increasing lifetime value.

Reporting to the Head of Acquisition and Development, you will define Growth plans, set priorities and use performance data to understand what is working and where there is potential to improve.

Working closely with colleagues across Acquisition, Welcome, Retention, Planning, Data, Events, Legacies and other areas of Fundraising, you will help create a consistent supporter experience and ensure Growth activity contributes to wider fundraising objectives.

You will also lead and develop a Growth Manager and two Growth Officers, creating clarity, supporting high performance and ensuring the team has the insight and focus needed to deliver. Strong stakeholder management will be important, as you build effective relationships across RBL and with external agencies, bringing together different teams and priorities to deliver joined-up supporter journeys.

The ideal candidate will bring significant experience of developing and delivering mass fundraising or customer communication strategies, with a strong understanding of individual giving, supporter experience and how data can be used to improve engagement and income.

You will have proven experience managing teams, working with complex programmes and budgets, and using insight to make informed decisions about audiences, communications and performance. You will be comfortable translating strategy into clear plans and measurable outcomes, while influencing stakeholders across a large and complex organisation.

This is an opportunity to shape how RBL builds stronger relationships with its supporters beyond their initial engagement, using data, insight and a clear understanding of supporter needs to increase loyalty, sustainable income and long-term value in support of the Armed Forces community.

Please download the candidate pack [PDF] for full details and how to apply.

Closing Date: Monday, 14th September

Salary: £35,500–£39,587 per annum
Contract: Permanent
Location: London – Hybrid (3 days in Barnet, 2 days from home)
Closing date: ASAP – interviewing on a rolling basis
Benefits: 27 days annual leave (rising to 30), enhanced parental leave, matched pension up to 6%, flexible working, season ticket loan, subsidised café, employee assistance programme, Blue Light Card discounts and more.

We are delighted to be working with a leading charity to recruit a Supporter Engagement Manager into their growing Public Fundraising team. This is a pivotal role where you’ll lead on delivering and developing the Individual Giving programme, driving both supporter acquisition and retention across a range of channels including digital campaigns, lottery, appeals, and events.

You’ll play a key role in shaping supporter engagement strategy, managing budgets and performance, and working collaboratively across the organisation to grow sustainable income. This is an exciting opportunity to join an outstanding-rated charity and make a tangible difference to the lives of seriously unwell children and their families.

To be successful as the Supporter Engagement Manager, you will need:

• Demonstrable experience delivering successful Individual Giving and supporter stewardship programmes
• Experience planning and executing digital fundraising campaigns (acquisition and/or retention)
• Strong experience managing budgets and analysing performance
• Excellent organisational skills and experience working with CRM systems and supporter segmentation

If you would like to discuss this role with us, please contact us and quote reference 3010EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as a leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week

The Royal British Legion is looking for an experienced and analytical Senior Acquisition Manager to lead its mass fundraising acquisition activity and drive sustainable growth across multiple channels.

This is a senior role at the heart of RBL’s acquisition strategy, responsible for bringing new supporters into the organisation and creating the foundations for long-term engagement and income. You will lead acquisition across digital, TV, face-to-face and wider campaign activity, ensuring channels work together to deliver a consistent supporter experience. Crucially, you will ensure acquisition is designed as the first stage of an ongoing supporter journey, with clear connections into Welcome, Retention and Growth and a shared focus on building lasting relationships with supporters.

Reporting to the Head of Acquisition and Development, you will define acquisition plans, set priorities and make informed decisions about investment, performance and future growth. Working closely with colleagues across Planning, Product, Digital, Brand and Fundraising, you will use data, insight and audience understanding to identify opportunities, optimise activity and continually improve performance. You will also work closely with colleagues across the wider supporter journey to ensure acquisition activity is coordinated with what follows, creating a cohesive experience from a supporter’s first interaction with RBL onwards.

You will also lead and develop a team of Acquisition Managers and Officers, creating clarity, supporting high performance and embedding new ways of working across the team. Strong stakeholder management will be essential, as you build effective relationships across RBL and with external agencies, while constructively challenging activity to ensure it delivers against wider fundraising objectives.

The ideal candidate will bring significant experience of developing mass fundraising or marketing strategies at scale, strong analytical and commercial skills, and a proven track record of managing teams in complex organisations. You will be confident working with substantial budgets, using data to inform decisions and translating organisational strategy into clear plans and objectives for your team.

This is an opportunity to play a key role in shaping the future of RBL’s mass fundraising, helping to attract and engage more supporters and generate the sustainable income needed to support the Armed Forces community.

Please download the candidate pack [PDF] for full details and how to apply.

Closing Date: Monday, 14th September
 

Join us to make a real difference in the lives of people across County Durham.

Job Title: Healthier & Wealthier Adviser
Salary: £26,988 per annum
Hours: Full Time (37 hours per week) and Part Time roles available
Contract: Permanent
Location: Head Office, Newton Aycliffe, DL5 – working across County Durham

About us

Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the Role

We are recruiting for a Healthier & Wealthier Adviser.

We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more.

Job Purpose

You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required.

Your role will include:

• Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments.
• Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed.
• Maintaining accurate case records and ensuring all work meets quality standards.
• Responding to enquiries promptly and supporting the general advice line during busy periods.

You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.

About You

We’re looking for someone who is:

• Empathetic and approachable, with excellent listening and communication skills.
• Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
• Organised and proactive, able to manage a varied workload and meet deadlines.
• Committed to equality, diversity, and inclusion in service delivery.
• Adaptable, with a willingness to travel and work flexibly to meet client needs.

Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered.

Closing date: Monday 7th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Universify Education is looking for a passionate and motivated Fundraising Officer to deliver the charity's fundraising activities and engage Universify’s community to enable the ongoing running of our transformative programmes. This is a great opportunity for someone experienced in fundraising to gain a deeper understanding of charity fundraising, finance, impact reporting and governance.

THE ROLE

As the Fundraising Officer, you will plan and deliver the charity’s income generation strategy, covering Trusts and Foundations, Individual Giving and Public Fundraising. You will work with the programme team to create integrated charity communications to increase awareness of the charity’s impact. You will also work in collaboration with the CEO on the charity’s financial management and governance.

There is flexibility within the role to try other aspects of the charity’s work, including programme delivery and working with young people. Please see our job description for further information about working at Universify.

THE CHARITY

Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching. 

Main Duties

• Plan and deliver the charity’s income generation strategy, including Trusts and Foundations, Individual Giving, and Public Fundraising campaigns
  • Identify new opportunities and maintain a database of fundraising prospects
  • Create funding bids, project budgets and grant reports
  • Track and report on fundraising progress to the CEO and wider staff team, with development opportunities to report to the board of trustees
• Deepen engagement with existing stakeholders through stewardship
• Collaborate with the programme team to create and manage integrated charity communications to increase awareness of the charity’s impact
• Alongside the CEO, contribute to the charity's financial management including payments and payroll
• Support the team in one ad hoc function (based on candidate’s preferences and skills)
  • Volunteer and tutor recruitment and onboarding, or
  • Impact reporting and CRM maintenance, or
  • Charity governance, filing duties, and financial management, or
  • Safeguarding support.

SKILLS AND EXPERIENCE

Required skills and characteristics

• Clear communicator, able to adapt written communication to suit a range of audiences
• Ability to work independently, organise a pipeline of work and communicate progress to a team
• Ability to create and maintain relationships with a range of external stakeholders
• Able to think creatively and identify opportunities to raise funds
• Proactive, adaptable and self-motivated
• Basic understanding of trusts and foundations fundraising processes (prospecting, application cycles, stewardship)
• Basic understanding of project budgets and data analysis; attention to detail and accurate with handling information
• Works well in a small team and is interested in working in a small organisation

Required experience

We are looking for candidates with the following experience:

• Experience prospecting and writing bids in a charity or commercial setting
• Experience in stakeholder management and stewardship
• Experience working flexibly across multiple projects
• Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
• Experience and confidence in using MS Office and Excel

Desirable experience and skills

Ideally, candidates would have experience in some of the following areas:

• Track record of fundraising success across multiple income streams and identifying new opportunities to raise funds
• Experience preparing fundraising budgets
• Experience in using Canva or other design tools
• Experience of using the basic functions of a CRM and a willingness to build this knowledge
• Previous experience working within the UK secondary education sector and knowledge of the UK university access and outreach sector
• Some data analysis skills