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“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Salary scale: SO1 - £38,585 to £40,514 per annum

Full-time: 35 hours per week

Term: Permanent

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 29 September 2026

Interviews: Thursday 1 October 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Philanthropy Manager

Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over

recent years. The Directorate has a strong track record of soliciting seven-figure donations and

winning significant corporate partnerships with well-known and well-loved brands such as Omaze,

Cadbury, Warburtons, Roadchef and Dobbies.

We are now building upon this success and have launched a new, significant fundraising campaign.

This campaign will help drive further transformational growth, from income across major donors,

trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research

that will bring forward the day when we can diagnose, treat and prevent dementia.

The Philanthropy Manager will play a key role in the success of the Philanthropy Team. Working closely with the Head of Philanthropy and other stakeholders across ARUK, the Philanthropy Manager will drive income and deliver transformational gifts and strategic relationships with individual major donors and charitable trusts and foundations. 

Key Responsibilities:

Relationship Building and Income Generation

· Build relationships with a portfolio of high-value current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing opportunities to engage with ARUK, and soliciting gifts through face-to-face meetings and events.

· Develop a thorough understanding of ARUK's projects, policies and activities to articulate the mission of our work and inspire people to join us.

· Tailor and develop cases for support to attract funding for ARUK's projects, fundraising across different areas of ARUK's work, including identified strategic priorities for the organisation.

· Present and pitch to potential supporters and donors, managing meetings where relevant and involving senior representation when needed — including supporting the Head of Philanthropy on high-value asks where required.

· Develop stewardship and engagement plans for donors, working with teams across ARUK to create bespoke and creative engagement opportunities, ensuring donors are thanked and updated and that their relationship with ARUK grows in depth and value.

· Work with the prospect development team to manage a portfolio pipeline, moving donors/trusts through the different stages to secure gifts.

· Lead on relationships with senior volunteers and senior leadership, where appropriate, empowering them to open their networks and ask for support.

· Work closely and collaborate with the Corporate Partnerships and other teams on cross-team fundraising opportunities.

Line Management

· Line manage a Philanthropy Officer, actively empowering, coaching and supporting them to develop their operational plans and deliver on key priorities. 

· Work with the Head of Philanthropy to set clear goals, objectives and KPIs for the Officer and provide them with the ongoing guidance and support they need to reach them.

· Role model and actively embed Alzheimer’s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion.

Processes

· Liaise with the Philanthropy Executive (Admin) as required on expected income and gift restrictions.

· Work closely with the Donor Relations Manager to enable them to fully support donor relationships in terms of stewardship and recognition.

· Ensure supporter and event records are kept up to date through daily use of ARUK’s CRM (Salesforce).

Events

· Play a key role in the planning and delivery of team events such as cultivation dinners, with support from the Events Team.

· Explore and develop new fundraising event opportunities, working closely with the Events Team to create engaging high-value event

· Lead on bespoke events such as online donor presentations or tailored lab tours for a small group of supporters.

· Represent ARUK at Philanthropy Team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending.

Knowledge, skills and experience needed:

· Demonstrable experience gained working in a major gifts fundraising or client relationship management role.

· Demonstrable experience of developing long-term/ strategic relationships.

· Demonstrable experience of developing relationships/ influencing through face-to-face contact.

· Demonstrable experience of working effectively without close supervision.

· Good understanding of the principles of major gifts fundraising.

· Experience working in a target-led environment.

· Excellent communicator with an ability to build strong relationships and inspire confidence and respect at all levels. 

· Very strong, versatile written communication skills, with an ability to write persuasively for a range of audiences. 

· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.

· Strong team player who can work both independently and collaboratively with internal and external stakeholders.

· Excellent planning and organisational skills, with an ability to plan and set goals, work to deadlines and reprioritise work in accordance with the organisational needs.

· Demonstrates strong negotiation, influencing and decision-making skills, particularly when there are conflicting points of views.

· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.

· A good blend of strategic and analytical thinking; with an ability to see the bigger picture.

· Strong attention to detail, sets high standards and strives for excellence.

· Ability to absorb and process new information quickly, including ability to grasp complex scientific concepts to a reasonable level.

· Driven and highly proactive - adept at spotting opportunities and maximizing them.

· Adaptable and flexible with a growth mindset, with a willingness to undertake occasional work in the evening.

· Thrives within a fast-paced environment, with an ability to remain calm under pressure.

· Strong ethical standards and a high level of personal integrity.

· Excellent IT skills in Outlook, Word, Excel and PowerPoint.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £48,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you a strategic thinker with a passion for influencing change for girls and young women?

We're looking for an experienced public affairs & influencing manager to lead Girlguiding's policy, influencing and external affairs agenda. Reporting to the head of corporate communications and external affairs, you'll play a pivotal role in shaping organisational positions on the issues that matter most to girls and young women, ensuring their voices are heard by decision-makers and helping to drive meaningful change.

In this role, you'll lead the development and delivery of high-impact policy and influencing strategies, working closely with government, parliamentarians, sector partners and internal stakeholders. You'll build strategic relationships, identify opportunities to influence policy and public debate, and translate insight and research into effective campaigns that strengthen Girlguiding's reputation as a leading voice on girls' lives.

We're looking for someone with significant experience in policy, public affairs and influencing, alongside strong political judgement and stakeholder management skills. You'll be an excellent communicator, capable of translating complex issues into clear and compelling messages, and confident advising senior leaders on high-profile and sensitive issues. A proven track record of delivering successful influencing campaigns, leading teams and working effectively in fast-paced environments is essential.

The post requires occasional evening and weekend working, for which time off in lieu will be given.

We are looking for an experienced people manager who has a passion for supporting individuals, families and communities through mental health crises. An exciting role that allows you to help shape the service, you will work to increase reach and drive quality through a strong collaborative approach. A new service in the area, Wigan Crisis Space provides a safe space for those experiencing mental and emotional distress, and suicidal ideation. Forming part of the Greater Manchester VCSE crisis pathway, we are an out-of-hours, non-clinical alternative to A&E for adults to access timely compassionate support from trained recovery workers – the service operates from 3pm to 10pm, 7 days a week.

Salary - £40,300 FTE per annum
Hours – 37 hours per week (full time) including out of hours and weekend management cover, and support on a rota basis.
Contract – Permanent
Location - Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office based and wheelchair accessible.

As the Service Manager, you will have a strong knowledge of the mental health landscape and a strong track record of effective management. You will have responsibility for two Team Leaders as well as overall leadership of the staff team (totalling 8). You will work closely with other service providers, as well as our Operational Manager, to offer first-class support for Wigan residents.

Main responsibilities:
• Provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan.
• Ensure that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing as well as social outcomes - meaning that people will be healthier, safer, more resilient, and better able to enjoy life’s opportunities.
• Facilitate opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback.
• Create and implement a continuous development plan for the service to ensure it delivers quality support for Wigan residents.
• The Crisis Space is an out of hours service that operates from 3pm – 10pm, 7 days per week. This post will require a minimum of two shifts per month during the week from 2pm to 10pm (on site) and two shifts per month during the weekend from 2pm to 10pm (on site).

Benefits:
• Annual paid leave entitlement of 30 working days plus bank holidays.
• Up to 6% matched-pension contributions.
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jabs vouchers.
• Investment in your professional development with ongoing quality training and career development opportunities

Closing Date: 9th October 2026 at 23:59

Interviews are scheduled to take place on 22nd October in person.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.

This is a permanent full-time role (35 hours per week) with a salary of £41,175.

Job located at The Dellow Centre, London E1 7SA.

Auto enrolment from day one into the People’s Pension.

The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.

Closing date is Monday 05 October 2026.

To apply, please upload your CV with a covering letter detailing how you meet the person specification.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (CSS Housing)
Reference: 363
Salary: £26,000 - £26,500 per annum
Hours: Full-Time, 37.5 hours per week (5 days per week)
Reports to: Senior Lead Complex Needs and Community
Working base: West Hertfordshire + possible Herts countywide travel.

About the Service

Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

The Community Outreach Worker will:

• Receive both self-referrals and those allocated by Police, Borough Council, Housing Providers, and other relevant services.
• To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• Assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• Work with multi agency partners to support the delivery of co-ordinated services for clients.
• Work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
• work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
• Proactively recognise the indicators of deteriorating mental health and provide crisis/safeguarding intervention support
• Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 9th October 2026 at 5pm
Interviews to be held on a rolling basis at our Watford Wellbeing Centre
N.B. Please quote reference number 363 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

In this important role, you’ll build meaningful relationships with supporters, helping them understand the impact a legacy gift can have on rural communities across Africa. You'll develop and deliver engaging stewardship, providing supporters with a positive and inspiring experience at every stage of their journey.

Through your work, you'll help secure sustainable funding that enables rural communities across Africa to thrive for generations to come.

Job Title: Relationship Manager (East Scotland)

Location: Home-based covering the East of Scotland, preferably living in or near Edinburgh. Candidates should ideally reside in this area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.

Hours: 35 hrs per week

Contract type: Permanent

Salary: £33,108 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• A successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities

• Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters.

• You will have a growth mindset and are solution focused. You can manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers.

• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

Key dates:

Applications by Sunday 27th September. 1st stage interviews on 7th or 9th October (online) and Second interviews on 15th or 16th October (in person in Edinburgh)

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team

We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.

We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.

Designer
Hours: Full time
Contract: Permanent
Salary: £37,456 per annum
Location: King's Cross, London N1C – Hybrid (Minimum 2 days in office per week)

Who are we?

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We’re looking for a Designer who cares about the craft as much as the idea — someone who finds real satisfaction in getting things right, whether that’s a multi‑page publication, a set of digital assets, or a single piece of artwork that needs to be perfect down to the smallest detail.

This role sits at the heart of our Creative Team. Most days you’ll be deep in design lead - precision creative artworking: building high‑volume digital and social assets, shaping long‑form documents, preparing print‑ready files, and making sure everything is brand‑consistent, technically robust and ready to go. Alongside that, you’ll take on genuine design work — developing concepts for campaigns, events and digital formats, and bringing ideas to life across multiple channels.

You’ll work closely with the rest of the team to translate Art Fund’s visual identity / brand story across print, digital, social, environmental and campaign formats. Some days that means designing stage comps or signage for Museum of the Year, other days it’s delivering a full suite of digital and social assets, each one crafted with the same attention to detail, or building decks and mock-ups that help people see the idea clearly.

If you enjoy a balance of design and production (the thinking as much as the making) and you take pride in work that’s accurate, thoughtful and beautifully executed, then this is a lovely role for you.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Sunday 11 October 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We're committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Global Head of Communications and Marketing

We are seeking a strategic and hands-on communications leader to shape the global profile of an international heritage charity and its commercial work.

Position: Global Head of Communications and Marketing
Location: Home-based in the UK, with frequent travel to London and international travel as required
Salary: £52,000 to £65,000 per annum, depending on experience
Hours: Full-time
Closing Date: 4 October 2026

The closing date may be brought forward if a high volume of applications is received.

About the Role

This is an influential leadership role responsible for developing and delivering a global communications and marketing strategy across multiple countries, audiences and channels.

Reporting to the Chief Operating Officer, you will help position the organisation as a leading heritage charity, a trusted partner for commercial collaborations and a powerful advocate for artisans and cultural heritage.

Combining strategic leadership with practical delivery, you will oversee brand, marketing, media relations, digital communications, thought leadership and internal communications. You will also lead a fully remote communications team and work closely with creative, commercial, fundraising and country teams.

Key responsibilities include:

• Developing and delivering a multi-year global communications and marketing strategy
• Strengthening the organisation’s brand and reputation across commercial, philanthropic and public audiences
• Leading global media relations, public affairs and crisis communications
• Overseeing digital channels, content, newsletters and audience engagement
• Supporting the promotion of artisan collections, exhibitions and commercial partnerships
• Developing communications that support fundraising, philanthropy and donor engagement
• Creating consistent global messaging, brand standards and approval processes
• Supporting major events, launches and external speaking opportunities
• Leading, developing and setting clear expectations for the communications team
• Managing budgets, performance measures and communications reporting

About You

You will be a highly capable and collaborative communications leader who can combine strategic judgement with creativity, organisation and attention to detail.

You will bring:

• Significant senior-level communications, marketing or corporate affairs experience
• Experience developing organisation-wide communications strategies
• A strong background in brand, reputation and media relations
• Digital communications, content and audience engagement expertise
• Experience leading and developing communications teams
• Exceptional writing, editing and storytelling skills
• Confidence advising senior leaders and supporting high-profile stakeholders
• Experience working across multiple countries, regions or cultures

Experience within cultural heritage, arts, luxury, creative industries or international development would be particularly valuable. Applications are welcomed from candidates qualified through experience.

About the Organisation

The organisation is an international charity supporting artisans and communities to protect and revitalise cultural heritage. Working across several countries, it provides training, healthcare, education and access to international markets.

Through its charitable and commercial activity, the organisation helps artisans generate sustainable incomes while preserving traditional skills, historic places and cultural identity.

Other roles you may have experience of could include Head of Communications, Head of Marketing, Director of Communications, Global Communications Director, Brand and Communications Director, Head of Corporate Affairs, Head of External Affairs or Marketing and Communications Director.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

• The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
• The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
• We are only considering applicants with relevant legal experience. Qualifications needed are either

o IAA Level 3

oIAAS Level 2 Supervising Senior Caseworker

Key Responsibilities:

Advice:

• Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
• Manage a personal caseload of asylum and immigration cases.
• Ensure clients receive accurate, timely, and trauma-informed advice.
• Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
• Advocate on behalf of clients and refer to other agencies as appropriate.
• Maintain comprehensive records on the case management system.
• Work with colleagues across the organisation to ensure a high-quality service.
• Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.

Service Management:

• Lead the day-to-day delivery of the advice service.
• Ensure compliance with IAA standards, policies, and audit requirements.
• Develop and maintain effective case management systems and file reviews.
• Monitor service quality, outcomes, and performance targets.
• Support organisational reporting and funder requirements.

Supervision & Leadership:

• Supervise and support advisers, caseworkers, interns, and volunteers.
• Provide mentoring, training, and quality assurance for casework staff and volunteers.
• Identify and implement staff development and training needs.
• Promote a collaborative and inclusive team culture.

Partnerships & Advocacy:

• Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
• Advocate for clients’ rights and access to services with statutory agencies and other organisations.
• Attend and be part of relevant networks, meetings, and forums.

General:

• Promote the aims and abide by RSG policies and procedures.
• Always have due regard in the planning and execution of duties to RSG.
• Carry out any other related tasks as required by the RSG management team and Trustees.
• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
• Undertake such duties as may be identified as generally compatible with the functions of the post.

Essential Criteria:

• Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
• 4-years’ experience managing an advice team.
• Expert knowledge of UK immigration and asylum law.
• Experience supervising staff, volunteers, and advisers.
• Ability to manage sensitive cases independently without supervision.
• Excellent written and verbal communication skills.
• Excellent organisational and case management skills.
• Commitment to the rights and wellbeing of refugees and asylum seekers.
• Ability to work effectively in a small charity.
• Ability to work from the office.

Desirable Criteria:

• Experience working within the voluntary sector.
• Experience working within the refugee sector.
• Experience of legal aid or funded immigration services.
• Knowledge of safeguarding and trauma-informed practice.
• Ability to speak more than one relevant language.

Values & Behaviours:

The successful candidate will demonstrate:

• Compassion and empathy
• Professional integrity
• Cultural sensitivity
• Accountability
• Collaborative working
• Commitment to social justice and equality

Additional Information:

• Enhanced DBS check will be required.
• The role may involve occasional evening or community outreach work.
• Ongoing training and CPD will be supported.

Benefits:

• Annual leave: 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person

Starting Date:  Immediate start possible

Opening date: 24th Aug 2026

Closing date:  28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.

Essential Criteria:

• Provide IAA-immigration advice within the permitted scope of Level 2.
• Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
• Prepare and submit immigration applications, write representations and submit supporting evidence.
• Draft clear advice letters that are accessible to clients.
• Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
• Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
• Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
• Work sensitively with clients who may have experienced trauma, destitution and exploitation.
• Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
• Build positive working relationships with partner organisations, community groups and local authorities.
• Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.

Desirable Criteria:

• Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
• Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
• Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
• Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
• Language skills or experience working effectively with interpreters.
• Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.

Benefits:

• Annual leave (pro-rata where applicable): 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5 days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person / via Teams

Opening date: 24th Aug 2026

Closing date: 28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead a supported housing service for people experiencing homelessness and complex support needs.

Position: Operational Manager 
Location: Brighton
Salary: £38,827 per annum
Hours: 37 hours per week, Monday to Friday, with some weekend management presence on site, agreed with the Senior Manager
Contract:Fixed term to 30 June 2027
Closing date: CV to be reviewed on a rolling basis

About the role

This is an excellent opportunity for an experienced homelessness, supported housing or complex needs professional to lead the safe and effective delivery of a residential support service in Brighton.

You will manage and support a dedicated staff team, ensuring residents receive high-quality, person-centred support within a psychologically and trauma-informed environment. You will have responsibility for safeguarding, health and safety, risk management and housing management, while building effective relationships with commissioners, statutory services and community partners.

As the service is due to close at the end of the contract period, you will also play a key role in its planned demobilisation, working closely with partners to ensure residents are supported to move on safely and appropriately.

Key responsibilities include:

• Leading, managing and developing the staff team, including supervision, performance, training and wellbeing.
• Ensuring residents receive effective support, advice, assessment and regularly reviewed support plans.
• Embedding psychologically and trauma-informed approaches across the service.
• Managing safeguarding, risk, health and safety and crisis response.
• Overseeing referrals, housing management, voids, arrears and licence agreements.
• Monitoring outcomes, quality standards and contractual performance.
• Developing strong relationships with commissioners, local authorities and partner agencies.

The role includes participation in an out-of-hours on-call rota and providing a management presence on site for one weekend day every four weeks.

About you

You will have experience of managing support services for vulnerable people with high and/or complex needs, ideally gained within homelessness, supported housing, rough sleeping, substance misuse, mental health or a related service.

You will be an experienced people manager with a strong understanding of adult safeguarding, risk management and health and safety. Experience of residential services and knowledge of relevant housing legislation will be valuable.

You will be resilient, approachable and confident, with excellent communication skills and the ability to lead a team through a period of change while maintaining a consistently high-quality service.

About the organisation

You will be joining an established charity providing housing, support and specialist services to people experiencing homelessness, vulnerability and disadvantage.

The organisation is committed to empowering people, delivering excellent services and working collaboratively to create positive and lasting change.

Other roles you may have experience of could include: Supported Housing Manager, Homelessness Service Manager, Service Manager, Supported Accommodation Manager, Housing Support Manager, Complex Needs Service Manager, Hostel Manager, Residential Services Manager, Homelessness Manager or Operations Manager

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.

We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.

The role

Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.

You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.

Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.

The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.