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Page 2 of 18
Hays London Ebury Gate
Hays London Ebury Gate
Hays London Ebury Gate
London (Hybrid)
£45k - £55k
Contract (6 months FTC)
Job description

Your new company

This government-funded charity is embarking on an exciting period of organisational improvement. As they continue to strengthen their internal structures, they are seeking an HR & Operations Improvement Consultant who can enhance HR service delivery, streamline processes, and support operational excellence. You will join a purpose-driven organisation committed to improving its internal effectiveness and supporting meaningful impact.
Your new roleIn this hands-on and strategic role, you will lead key initiatives across HR operations, process improvement, onboarding, and organisational workflow development. Your responsibilities will include managing HR administration, improving cross-departmental processes, and developing clear Standard Operating Procedures (SOPs). You will also play a crucial role in delivering onboarding, training, and change-management activities, ensuring staff have the tools, systems, and processes to succeed.

Key areas of focus include:

  • Managing and improving HR operations, HRIS data, documentation, recruitment admin, and compliance.
  • Leading full onboarding for local and remote staff, including toolkits, inductions, and feedback-led improvements.
  • Mapping workflows and developing SOPs, guidelines, templates, and process maps.
  • Driving organisational process redesign, documentation, and governance across departments.
  • Delivering training on new processes and supporting wider change initiatives.

This is a highly influential role where you will improve operational consistency, strengthen internal systems, and embed better ways of working across the organisation.


What you'll need to succeed

To thrive in this role, you will bring:

  • Minimum 5 years' experience in HR operations, process improvement or HR/operations integration.
  • Proven ability to design SOPs, workflow maps, onboarding programmes and HR frameworks.
  • Strong understanding of HRIS systems, HR policies, compliance standards, and office management.
  • Excellent communication, analytical and organisational skills, with exceptional attention to detail.
  • Confidence in leading training sessions, supporting change, and collaborating with senior leaders.

This role requires a proactive, solutions-driven professional who can balance operational delivery with strategic improvement.
What you'll get in return

This is an opportunity to make a significant impact within a mission-led organisation undergoing transformation. You will play a pivotal role in shaping modern HR and operational practices, improving efficiencies, and enabling staff to thrive. This is an excellent next step for a candidate seeking meaningful work, project variety, and the chance to drive positive organisational change.
What to do nowIf you're ready to take on a fast-paced, influential role where your expertise will directly strengthen organisational capability, we'd love to hear from you.


Apply today to be considered for this exciting 6-month opportunity.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Posted on: 27 January 2026
Closing date: 24 February 2026 at 17:01
Job ref: 4765459
Tags: Communications