Entry level jobs

The Talent Set are delighted to partner with a mission driven charity on a fantastic Individual Giving Officer role. This position offers the opportunity to support impactful fundraising initiatives and strengthen relationships with supporters, contributing to the organisation’s impactful work.

Key Responsibilities:

· Develop and implement strategies to engage individual donors and personalise their giving experience.

· Manage direct marketing campaigns, including mailing, email outreach, and special appeals to increase donor contributions.

· Cultivate and sustain positive relationships with supporters through consistent communication and stewardship activities.

· Maintain accurate donor records and generate reports to monitor progress and inform future strategies.

· Collaborate across teams to align fundraising efforts with organisational goals and enhance supporter engagement.

 

Person Specification:

· Demonstrates excellent communication and interpersonal skills, with an ability to build rapport with diverse audiences.

· Strong organisational skills with an aptitude for managing multiple projects and detailed data.

· Experience using CRM or fundraising database systems to manage supporter information and campaign tracking.

· Ability to analyse data and utilise insights to inform engagement strategies.

· Proactive and adaptable, with a commitment to organisational values and mission.

 

What’s on Offer
Salary: £30,000 - £35,000

Hybrid Working: 2/3 days in Hertfordshire office

 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This is an exciting opportunity for a committed individual to contribute meaningfully to a reputable organisation. Take the next step in your fundraising career and apply today.

Senior Community Fundraiser – Wales
£31,000–£34,000 FTE per annum
28 hours per week (4-day week)
Cardiff-based with hybrid working
18-month contract with potential to become permanent

Breast Cancer Now
At Breast Cancer Now, we’re here for anyone affected by breast cancer. From life-changing research to trusted information and specialist support, we’re working towards a future where everyone diagnosed with breast cancer lives, and lives well. To make this happen, we’re expanding our community presence in Wales.

We’re looking for a Senior Community Fundraiser to help build and grow our work across South Wales, while also playing a key part in our long-standing Asda Tickled Pink partnership, a collaboration that has already raised over £100 million. This is a chance to connect with communities, inspire supporters, and shape a newly re-established role in the region.

About the role
This is an opportunity to help re-establish Breast Cancer Now’s presence in Wales and build meaningful relationships across local communities. You’ll develop new supporters, steward existing ones, and represent the charity at events and in Asda stores as part of a new engagement pilot.

The role is based in Cardiff with hybrid working. You can work up to two days per week from home, with the remaining time spent in the community, at the Cardiff office, or in external meetings. The contract is for 18 months, with the intention to make it permanent if the pilot progresses as expected.

What you’ll do

• Build and develop relationships with individuals, community groups, clubs, societies and local businesses across South Wales.
• Support Asda Tickled Pink engagement by visiting stores, inspiring colleagues, and helping to grow community fundraising.
• Create tailored stewardship plans that ensure supporters feel valued and motivated.
• Identify new opportunities to increase fundraising income and act on them creatively.
• Represent Breast Cancer Now at events, meetings and community activities.
• Use insight and data to inform planning and understand impact.
• Work collaboratively with colleagues across the fundraising and partnership teams.

About you
We’re looking for someone who is:

• A strong relationship-builder who enjoys meeting new people and making connections.
• Confident and engaging, with excellent verbal communication skills.
• Organised, proactive and able to work independently across a varied region.
• Creative and open to trying new approaches to engage people.
• Comfortable balancing multiple priorities and managing your own time effectively.

Welsh language skills would be beneficial but are not essential.

You will need a full driving licence and regular access to a car.

Working at Breast Cancer Now

You’ll join a supportive, mission-driven team that is passionate about making an impact. We’ll make sure you have a meaningful induction period at the Cardiff office to get to know colleagues and feel part of the wider Breast Cancer Now community.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Role: Housing Night Concierge (Single Supported Housing)

Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour

Hours: 7.5 hours a day, on a 4 on 4 off rota

Contract type: Permanent

Location: Bath

Additional information:

• This role includes evening and night shifts as part of a 4‑on, 4‑off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate.

Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is perfect for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

What you’ll be doing:

• Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
• Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
• Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures.
• Keep a clear and accurate log of events and activities during each shift.
• Support smooth transitions between shifts by providing details verbal and written handovers.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Job Role: Fundraising CRM Officer

Salary: £16,200 per year (full time equivalent £27,000)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Hybrid

Additional information:

• Flexible remote and hybrid working options available.
• There is an expectation to attend our Bath office at least once per month.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

Are you ready to take the lead in unlocking the full potential of our fundraising data? We’re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer. This is your chance to shape the future of how we use data to drive impact and grow income.

For the past five years, we’ve been using Donorfy CRM to manage supporter relationships—but now we’re ready to take things to the next level. We know that great data management isn’t just about systems; it’s about insight, innovation, and strategy. That’s where you come in.

As our Fundraising CRM Officer, you’ll be the go-to expert for all things Donorfy. You’ll work hand-in-hand with our Fundraising Team to turn data into action—spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference.

If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you.

Responsibilities include:

• Keep our data in top shape – Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant.
• Connect the dots – Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly.
• Turn data into insight – Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions.
• Enable the team – Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Qualifications / Requirements:

• Knowledge and experience of managing fundraising data.
• Understanding of technology relevant to fundraising data management.
• Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context.
• Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Caseworker

Salary: £27,000 - £30,000

Location: Hammersmith, London

Contract: Permanent

Hours p/w: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Domestic Abuse Caseworker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 16. You will work across the three boroughs under the guidance of the Angelou Manager, and hold a caseload of survivors as well as working as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support. You will hold a caseload of clients who are medium risk, advise on criminal justice and civil remedies, and coordinating the provision of multi-agency support.

About You:

To be successful as the Domestic Abuse Caseworker you will need the below experience and skills.

You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse sector. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. You will have the ability to work well within a team and responsibly on your own initiative, maintaining professional boundaries with clients and partner agencies.

How to apply:

Please apply with a cover letter and an up to date copy of your CV via our careers site.

• Closing date for applications: 15th March 2026

• Interviews will take place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Reporting to: Community & Challenge Events Manager

Hours: Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week.  Flexibility is available around start and finish times.

Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.

We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups.

Job purpose

• To develop community fundraising activity and campaigns to support Willow’s strategic income goals.
• To work across Community and Challenge Events to deliver agreed financial and non-financial targets.
• To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness.
• Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends.
• Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets.

Main duties/responsibilities

• To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets.
• To raise awareness of our work and to inspire support through the following activities:
• To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25%
• To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25%
• To deliver presentations to a variety of community audiences. 5%
• To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved.  10%
• To develop the charity’s social media fundraising activity in collaboration with the wider team.10%
• Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5%
• To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5%
• To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10%
• To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5%
• To ensure accurate recording of supporter information and reporting on activity through:
• Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
• Using RE as a tool to aid fundraising using data insight and reporting
• To prepare end of campaign reports to improve results for future campaigns and capture learnings.
• To prepare regular income reports and updates as required.
• To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
• To keep up to date with changes and trends in the UK fundraising environment
• To undertake any other tasks required

Qualifications, Knowledge and Experience

Essential

• Demonstrable experience in Community Fundraising.
• Proven record of accomplishment in delivering and meeting targets
• Self-motivated and able to work on own initiative
• Well organised with attention to detail
• Ability to inspire and influence others to support Willow
• Ability to develop, motivate and manage individuals and groups of individuals
• Ability to manage several projects and tasks simultaneously and skilled at prioritising
• Excellent verbal, written and presentation skills
• Effective negotiating and influencing skills
• Strong numeracy skills
• Decisive problem solver with the ability to adapt easily to change
• Innovative outlook and a willingness to suggest new ideas.

Desirable

• Experience of producing fundraising reports for activity and outcomes
• Experience in delivering fundraising campaigns and initiatives
• Fundraising database experience – preferably Raiser’s Edge
• Experience of working in the charity / fundraising sector.

Other

• Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required.
• Full driving license and access to a car

Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.

General

We offer the following competitive benefits package:

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

Love creating content that people actually stop to read, watch, and share?

As our Digital Content Producer, you’ll lead Urban Saints’ social media presence - crafting engaging, platform-native content that builds community and drives meaningful engagement. You’ll focus on short-form video and creative storytelling, while also supporting email and website content to ensure everything we share looks strong, consistent, and on brand.

You'll be responsible for:

• Social media and community engagement - creating and publishing engaging content across platforms and growing our social media communities.
• Digital content creation - creating graphics and digital assets in line with our brand guidelines and using design principles.
• Supporting digital channels - creating and sourcing engaging imagery for our website and external emails.
• Collaboration and delivery - working with other members of the Comms team to align with campaigns and priorities.

About You

We're looking for someone with professional experience of creating and managing social-first content with particular strength in Instagram and short-form video content. You'll be able to grow and develop digital communities, and be confident using Adobe Creative Suite. You are proactive, curious, and quick to spot opportunities. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Location

The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday 20 March at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.

DBS Check

Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 26 March and 30 March 2026

Debt Advice Support Officer

Salary £25,593.44 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 5th May 2026

Hours: Full time, 35 hours per week (rota basis including evenings)

Closing date: 19th March

Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.

About the Debt Advice Support Officer Role

As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.

Your key responsibilities will include:

· Support clients in creating budgets and gathering financial information

· Maintain accurate records and appointment systems

· Communicate empathetically and clearly with clients and colleagues

· Ensure compliance with GDPR and internal quality standards

About You

Our ideal candidate will bring:

· Strong verbal and written communication skills

· Empathy and understanding of client needs

· Proficiency in Microsoft Office and remote working tools

· Attention to detail and good numerical skills

· Experience in a customer service role

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. Our three-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds

About RAP

The Regulatory Assistance Project is an independent, global nonprofit advancing the transition to clean, affordable, and reliable energy systems. With teams across North America, Europe, and Asia, RAP works at the intersection of policy, markets, and implementation to accelerate decarbonization and equitable energy outcomes.

RAP is currently engaged in a strategic integration process to strengthen global impact and scale operational excellence. The Executive Assistant to the CEO plays a pivotal role in enabling effective executive leadership during this next phase of growth.

Position Summary

The Executive Assistant to the CEO is a highly trusted partner who enables strategic focus, operational effectiveness, and disciplined execution at the executive level. This role requires sound judgment, discretion, and the ability to anticipate needs in a complex, global environment.

The successful candidate is a quick thinker, resourceful problem solver, and mission-driven professional who thrives in fast-moving, international settings. They bring composure under pressure, strong prioritization skills, and the ability to manage multiple competing demands with professionalism and precision.

This individual will operate at the center of RAP’s leadership ecosystem, coordinating across senior leadership, board members, external partners, and global stakeholders.

Key Responsibilities

• Manage the CEO’s complex global calendar across time zones with proactive prioritization and alignment to strategic objectives.
• Anticipate emerging issues and flag risks or dependencies early.
• Ensure follow-through on key commitments, action items, and cross-functional deliverables.
• Act as a gatekeeper and facilitator to protect executive focus while maintaining responsiveness.
• Facilitate information flow between the CEO and Senior Leadership Team.
• Coordinate high-level external meetings with policymakers, donors, and partner organizations.
• Draft correspondence and executive communications that reflect RAP’s values and strategic voice.
• Support travel planning, logistics, and preparation for international engagements.
• Maintain structured systems for document management, tracking, and workflow coordination.
• Identify opportunities to streamline processes and improve executive support infrastructure.
• Support expense reporting, contract coordination, and light project management as needed.

Qualifications & Experience

• Minimum of 3 years of experience supporting C-level executives, ideally within international nonprofit, policy, or mission-driven environments.
• Experience operating in complex, multi-country organizational structures.
• Demonstrated ability to manage confidential information with integrity.
• Strong written and verbal communication skills in English. Proficiency in other global languages is highly desirable.
• High digital fluency with productivity tools such as Microsoft 365 and collaboration platforms.

Core Competencies

• Strategic Thinking: Understands organizational priorities and aligns executive time accordingly.
• Resourcefulness: Finds solutions independently and navigates ambiguity effectively.
• Agility: Adapts quickly to shifting priorities and evolving circumstances.
• Discretion: Exercises mature judgment in handling sensitive information.
• Global Mindset: Comfortable operating across cultures and time zones.
• Mission Alignment: Demonstrates commitment to clean energy transition and public interest work.

Working Model

This role can be structured as part-time or full-time, depending on candidate experience and organizational need. Flexibility in working hours is essential due to RAP’s global footprint.

The position may be based in Greater London or Berlin, with remote flexibility consistent with RAP’s operating model.

Contract Type: Full-time / 6 Month Fixed-Term Contract

Salary Band:£29,900, plus £2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle 

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available). 

Start date: 6th April 2026 or ASAP, as agreed with candidate 

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation’s Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. 
 

1. Delivery of the Social Mobility Employer Index 

• Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 

• Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports 

• Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey

• Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 

2. Stakeholder management and customer service 

• Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently 

• Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants’ performance in the SMEI 

• Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets 

• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 

3. Quality standards 

• Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI

• Support the annual evaluation of the SMEI and its impact on employer-led social mobility

4. Systems and processes 

• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI 

• Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 

5. Team support and collaboration 

• Collaborate across the team to ensure opportunities are aligned across all income streams 

• Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities 

Please see full job description attached for more details. 

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website and answer the following questions:

1)   Why would you like to work at the Social Mobility Foundation? (250 words max.)

2)   What makes you a suitable candidate for this role? Please include specific examples of your experience and skills, with reference to the key responsibilities and person specification for this role. (500 words max.)

3)   The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.)

About Resonance
Resonance is a 24/7, artist-led community radio station based in Southwark, London, broadcasting on FM, DAB and online to audiences in the UK and internationally. The station supports experimental arts & culture and under-represented voices through community radio broadcasting, working with hundreds of volunteer broadcasters, artists and producers each year alongside a small staff team. Resonance is delivered by London Musicians’ Collective Limited, a registered charity (290236), and is sustained through listener support and grant funding.

Purpose of the Role
This role exists to increase Resonance’s charitable income, securing the funding that enables its artistic and community work to happen. It sits alongside, rather than within, artistic and operational delivery, with a specific focus on charitable fundraising and supporter engagement.

The Development Coordinator works across the organisation to draw out the charitable purpose, public benefit and impact of Resonance’s activity, and to communicate this clearly to funders and donors through funding applications, donor communications and impact-led narratives.

Key Outcomes

• Charitable income increases year on year, supported by a strong pipeline of trust and foundation applications and effective stewardship of funders.
• Individual giving grows, with donors and supporters receiving regular, credible communications that lead to stronger engagement and donations over time.
• Resonance’s charitable activity and public benefit are communicated clearly and confidently to funders and supporters, using evidence that is accurate, proportionate and well judged.
• Donor, funder and impact information is well-organised, up to date and actively used to support fundraising and stewardship.
• Charitable development activity is delivered reliably, supporting the organisation’s long-term financial sustainability within a small, collaborative team.

Role Context
This role is supported by grant funding from the Community Radio Fund, administered by Ofcom on behalf of the UK Department for Digital, Culture, Media & Sport (DCMS). The Development Coordinator focuses on resourcing Resonance’s charitable mission by translating artistic and community activity into clear, funder- and donor-facing narratives, working at the intersection of information, relationships and deadlines and exercising good judgement when priorities compete or information is incomplete.

Ways of Working

• This role will suit someone who enjoys working with focus and care, and who values seeing work through properly.
• You are comfortable taking ownership of defined areas of work, researching opportunities, shaping written material and keeping clear records.
• You understand how good systems, documentation and digital tools, including AI tools, support accuracy, efficiency and consistency in fundraising and donor communications, and you are motivated by seeing this work translate into tangible results, including increased charitable income.
• You are curious about Resonance’s work and the communities it serves, and willing to spend time understanding what makes its creative activity distinctive in order to communicate its public benefit clearly to others.

Working Hours
The post is full-time and based at our Southwark studios. Core hours are usually 10a.m - 4p.m, and time off in lieu is provided for agreed additional hours. Because Resonance operates around the clock, some early-morning, evening, or weekend work will occasionally be required to support fundraising activities.

Equity and Inclusion
Resonance is a small team serving a wide and diverse community of broadcasters. We particularly welcome applications from women, people from the global majority, disabled people, and those currently under-represented in fundraising roles within the audio and charity sector.

About the role

Since 2018, the LRU has grown its membership to over 6000 renters across London.  Through our six branches, we support renters to take action to transform the housing system.  Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.

The purpose of this role is to support the growth and collective leadership of our branch members in and around the Lewisham branch. This work will support the union’s fundamental goal of transforming the housing system, in alignment with our values and strategy agreements. The work will include recruiting and activating new members, and facilitating leadership from a broad base of renters, with a particular emphasis on working with those who face the worst impacts of the housing crisis. 

How we work at LRU

You will be part of the LRU staff team alongside 13 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions.  We expect staff to uphold the union's values, and work together to implement collectively agreed strategies.  Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.