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We are incredibly excited to share a brand new role at Head In The Game as we enter a major period of growth.
We are recruiting an Area Operations Manager to lead and shape the delivery of our work across West Kent and South London. This is a senior, hands on role and a huge step forward in the expansion of our charity.
While the role is primarily home based, the successful applicant will need to regularly travel to West Kent and South London to support the delivery of the programme.
This position sits at the heart of our organisation. You will be responsible for the quality, safety and consistency of our programmes, while supporting and leading the brilliant staff and volunteers who make our work possible. The impact of this role is real and direct, helping us reach more people, in more communities, through sport and physical activity that supports mental health and helps prevent suicide.
We are looking for someone with strong experience in the charity or community sector, who understands high quality delivery, safeguarding and partnership working. Just as important is a genuine passion for mental health and the power of sport to change lives. This role is ideal for someone who is people focused, values led and excited by responsibility and growth.
This is a 1 year rolling contract, salary £28,000 per year plus travel expenses and pension, with flexible working and regular travel to programme venues.
If you are looking for a role where your experience really matters, where you can lead from the front and be part of something that is growing fast and making a difference every day, this could be for you.
Registered Charity
11 - 20
Helping increase mental fitness and prevent suicide through sport across the UK
The client requests no contact from agencies or media sales.
Thank you!
Job Title: National Safeguarding Operations Manager
Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)
Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings
Contract Type: Permanent
Working Hours: 35 per week
About The Role:
We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement.
As the National Safeguarding Operations Manager, you will (Key Responsibilities):
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Lead the operational delivery of safeguarding and vetting across The Scouts
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Provide expert oversight, supervision and direction on complex and high-risk cases
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Develop and support managers and team members through coaching, training and reflective practice
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Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance
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Represent The Scouts at multi-agency, statutory and court proceedings when required
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Use data, insight and trend analysis to drive continuous improvement in safeguarding practice
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Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements
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Build strong, collaborative relationships with statutory bodies, government and sector partners
What you’ll bring as our National Safeguarding Operations Manager:
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Significant experience managing a safeguarding function
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Strong case management and supervision expertise
You are:
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Personable, approachable and highly professional
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Discreet, ethical and trusted with sensitive information
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Flexible, open-minded and solutions-focused
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Committed to delivering a high-quality, people-centred service
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Experience using data and analysis to improve safeguarding practice
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Confidence working with and supporting volunteers
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Excellent communication, leadership and interpersonal skills
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The ability to make risk-based decisions and remain calm under pressure
Benefits include:
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28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
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Flexible working hours
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Double-matched pension up to 10% of gross salary
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Generous family leave and support as a family-friendly employer
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Access to our Learning & Development hub for ongoing training
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Recognition as Charity of the Year (Charity Times Awards 2022)
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Friday, 30th January 2026
Interviews will be held in person at Gilwell Park, Chingford, on Thursday, 19th February 2026.
Strictly no agencies!
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
