Access to benefits volunteer jobs

Hybrid / Poole, Dorset

Ref: 21396

About us

Our purpose is simple, to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.

We’re looking for a Marketing Executive to join our Legacy and In Memory Marketing Team. The Marketing Executive will sit within the In Memory pod working across Tribute Funds, Launch a Memory & In Memory stewardship and other In Mem warm supporter activity.

We’re looking for a Marketing Executive to join our Legacy and In Memory Giving Team to specialise in the planning and delivery of campaigns, and in developing the supporter engagement and specific onward journeys to encourage emotional connections and future legacy and in-memory giving.

This team supports the RNLI by raising funds through gifts left to our charity in Wills and in memory giving. This is an important time for the RNLI’s Legacy and In Memory fundraising team. With 6 out of 10 lifeboat launches funded by legacies this will be a key area of focus for the charity going forwards.

Some of the benefits

• Flexible working (in the Poole office minimum one day per week)
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health and dental cash plan

Your role

As a flexible Marketing Executive, you will be tasked with focus on the following areas:

• Supporting Marketing Managers to deliver marketing campaigns, projects, and other fundraising activity
• Campaign planning, briefing and administration on a range of channels, from print to digital
• Supporting on campaign delivery and briefing our in-house data and creative teams
• Building and maintaining excellent relationships with a wide range of stakeholders and volunteers
• Understanding and interpreting data to help inform and develop marketing activities
• Managing purchase orders and timely goods receipting invoices

About you

You’ll be an experienced and proactive Marketing Executive able to support the development and delivery of impactful, successful campaigns and fundraising activity across legacy and in-memory giving.

To be considered for the role as our new Marketing Executive, you will need:

• Experience in planning and managing fundraising/marketing campaigns
• To be capable of building strong and collaborative working relationships, both within the existing team but also with other teams and multiple stakeholders across the organisation
• Confidence in understanding campaign performance data and communicating results and optimisations to stakeholders
• Proven experience of working across multiple projects to tight deadlines
• To have excellent communication skills (both spoken and written)
• An understanding of in-memory fundraising (desirable)

So, if you are a Marketing Executive with a proactive ‘can do’ attitude, high attention to detail and excellent organisation skills, and you want to support our organisation’s aim to reduce drowning, this could be the role for you. For more information and to apply, please visit our jobs page.

Closing date: 12 April 2026.

Interview date: 23 April 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Location: London Diocesan House, Causton Street with flexibility to work from other areas

Hours: 24 hours per week (can be spread over 3 or 4 days)

Salary: £22, 264  (FTE £32,468)

Closing date: 17 April 2026
Interview date: 30 April 2026 (in-person)

The Diocese of London is looking to appoint a Ministry Administrator to support the Area Director of Ministry and the wider Stepney Area team.

Job Summary

This is a key role for someone with strong administrative skills, good judgement and a heart for supporting the work of the Church. The postholder will help provide the careful, dependable and confidential support needed for clergy discernment, development and training across the Stepney Area. The job description describes the role as providing comprehensive executive and operational support, requiring a high level of organisation, discretion, confidentiality and attention to detail.

This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care.

Job responsibilities

This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care. This includes:

• Supporting the Area Director of Ministry with day-to-day administration, communications and diary management

• Coordinating aspects of the ordination discernment process and maintaining accurate confidential records

• Liaising with clergy, candidates and other colleagues in a professional and welcoming way

• Supporting clergy development processes, training events and meetings

• Helping maintain well organised digital systems and administrative workflows

The role also includes support for records and data management, clergy development administration, occasional financial administration and event coordination.

Person Specification

• Highly organised and attentive to detail
• Able to handle confidential information with care and accuracy
• Proactive, dependable and able to work with initiative
• A thoughtful and professional communicator
• Confident using Microsoft 365 and other digital systems
• Willing to work flexibly when needed
• In sympathy with the Christian faith and, ideally, familiar with the life and structures of the Church of England, or willing to grow in that understanding

· Right to work in the UK

· The person will not require a basic DBS check

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £31,168.36 to D3 £38,129.42

Last day to apply

29/03/2026

Reporting to the Partnerships Manager, the postholder will play a key role in managing a significant portfolio of partners and prospects, contributing directly to the achievement of ambitious income targets and long-term partnership growth.

You will lead on the development and stewardship of corporate relationships, identifying opportunities to achieve income targets through donations, sponsorship, employee fundraising, volunteering, gift in kind and commercial collaborations.

Working closely with the Partnerships Manager, you will help shape account plans, support pipeline development and contribute insight to partnership strategy, ensuring activity is aligned to hospice priorities and funding needs.

The role requires strong relationship management skills, confidence in presenting and pitching, and the ability to build meaningful partnerships that align with the hospice’s values and funding priorities.

Knowledge and experience

Essential

·Experience of managing relationships with external stakeholders or corporate partners

·Proven track record of working to and achieving income or performance targets

·Experience of new business development or prospect research

·Strong presentation and pitching skills

·Ability to write compelling proposals and tailor communications to different audiences

·Experience of working collaboratively across teams

·Excellent organisational skills and ability to manage competing priorities

Desirable

·Experience in corporate fundraising or sponsorship

·Experience using a CRM system

·Knowledge of corporate social responsibility trends and landscape

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent interpersonal and communication skills

·Confident networker and relationship builder

·Ability to prioritise and manage a varied workload

·Strong attention to detail

·Ability to work independently and as part of a team

·Resilient and solution focused

·Proficient in IT systems including Microsoft Office

Personal Attributes

·Empathetic and professional

·Proactive and self-motivated

·Collaborative

·Creative thinker

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Project & Fundraising Support Officer

Are you looking to start or grow your career in the charity sector? We are seeking a motivated and enthusiastic Project & Fundraising Support Officer to assist with our UK and international work preventing and treating needless disability.

Location: Haywards Heath (office-based, with some travel in West Sussex)
Salary: £24,000–£26,000 (35 hours/week)
Contract: Fixed-term (12 months, with intention to extend depending on funding/performance)
Benefits: 25 days holiday + bank holidays, 5% pension, enhanced sick pay

About the role
This is a varied, entry-level role offering hands-on experience across programme delivery, fundraising, communications and administration. You will support our UK nutrition project - the IMPACT Tasty Team - helping deliver community sessions, recruit volunteers, liaise with partners, monitor activities and support fundraising and reporting.

You will also contribute to IMPACT's wider international work, including assisting with fundraising proposals and donor engagement, supporting communications and social media, and helping manage relationships with international partners in Asia and Africa.

About you
We are looking for someone highly motivated, proactive and eager to learn. You will have strong communication and organisational skills, a flexible approach and the ability to work both independently and as part of a small team. A genuine interest in nutrition, community projects, international development and fundraising is essential.

Some relevant experience (paid or voluntary) is desirable but not required.

This is an excellent opportunity to gain broad experience and play a meaningful role in a small, impactful charity.

Eligibility to work in the UK is essential.

Location: Lambeth (travel across the area, home based for administration)

Salary: £29,250 - £33,250 per year

Contract Type: Permanent

Position Type: Full Time

All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.

You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.

The ideal candidate would be an energetic and organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.

This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.

Person Specification

(D) Desirable, (E) Essential

Experience

· Experience managing in-person and online events (E)

· Experience communicating effectively with senior stakeholders (E)

· Experience using project management tools. (D)

· Experience using Microsoft 365 apps including Loop and Planner (D)

· Experience of line management (D)

Key skills and knowledge

· Knowledge of risk management protocols (E)

· Project management skills (E)

· Monitoring and evaluation skills, including analytical skills and ability to evaluate the impact of an event (E)

· Excellent attention to detail  (E)

· Ability to build strong relationships with colleagues and external stakeholders (E)

· Ability to communicate clearly and effectively with a wide variety of stakeholders  (E)

· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues  (E)

· Good IT skills, including experience using Microsoft 365 apps (D)

· Knowledge of marketing and communication best practice (D)

· Creative thinker and problem solver (E)

Personal qualities & values

· An interest and enthusiasm for planning strategically aligned events, and the mission of the Living Wage Foundation (E)

· Highly self-motivated with ability to work well independently as well as part of a team (E)

· A commitment for Diversity and Inclusion (E)

Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.

We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!

Salary: £38,000-£40,000 per year

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Head of Marketing and Communications 

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight on 7th April via the Workable link.

In your covering letter, please demonstrate your motivations for applying to the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

Candidates who applied during the previous recruitment round, and have not gained significant new experience since then, will not normally be reconsidered for this position.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 13th April 
• Second-round interview w/c 20th April 

Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task.

• Final interview with the CEO w/c 27th April 

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. 

The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people.

The role will lead and manage communications across Mission 44’s brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives.

The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44’s mission globally. 

Requirements

BRAND & FUNDRAISING COMMUNICATIONS (70%) 

• Manage communications across Mission 44’s portfolio of brand and corporate partners, serving as the primary contact.
• Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact.
• Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives.
• Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. 
• Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments.
• Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44’s impact.

MEDIA RELATIONS (20%)

• Account manage the day-to-day relationship with Mission 44’s media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives.
• Build and maintain strong relationships with journalists and key media contacts where necessary. 
• Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team.
• Support crisis communications and reputational risk management as required.
• Work closely with the founder’s brand and communications team on joint high-profile press moments.

TALENT ENGAGEMENT (10%) 

• Support talent engagement including strategy development, recruitment and ongoing engagement.
• Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships.
• Support key moments where talent can meaningfully amplify Mission 44’s mission and impact.
• Monitor, evaluate and report on talent engagement activity to inform future strategy.

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Experience in the non-profit, social impact, or corporate social responsibility sectors.
• Proven minimum 5 years experience working across communication channels (owned, earned, paid, and shared).
• Proven experience developing and delivering communications in collaboration with brands and corporate partners that support income generation, strengthen brand visibility, and advance organisational objectives. 
• Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences.
• Ability to build and maintain trusted, long-term relationships with corporate partners and media.
• Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously.
• Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies.
• Confident engaging with high-profile partners, media, and talent - adapting to different situations 

DESIRABLE

• Experience working with global or high-profile brands.
• Experience working with high-profile talent
• Experience supporting crisis communications and reputational risk management.
• Background in event communications, stakeholder engagement, or collaborative campaign delivery.

PERSONAL QUALITIES  

• Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world 
• Strategic thinker with creative storytelling and problem-solving skills
• Highly organised and proactive in managing complex projects
• Collaborative, able to work effectively across teams and with stakeholders
• Solutions-oriented, with the confidence to propose bold ideas
• Committed to embedding equity, diversity, and inclusion in all work
• Resilient with demonstrated ability to work in a fast-paced environment.

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

The role

As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.

You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards. 

This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.

This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.

To succeed in this role, you will be:

• Resilient and calm under pressure

• A strong communicator and confident decision-maker

• Flexible and proactive in a fast-paced and evolving environment

• Organised, responsive, and capable of leading others through change
   

You’ll also bring experience of delivering advice and working with diverse client groups.

The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.

Role profile

Team Leadership & Line Management

• Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners

• Conduct regular supervision, appraisals, and performance reviews.

• Support with recruitment, induction, and development for advisers and supervisors.

• Promote a culture of collaboration, learning, and inclusion.

Service Delivery Oversight

• Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).

• Monitor session flow and respond to operational pressures and safeguarding issues.

• Manage rota planning and resource allocation in response to demand.

Quality & Compliance

• Oversee quality assurance and ensure advice meets Citizens Advice standards.

• Conduct case checks, Independent file reviews, and support remedial action where needed.

• Promote continuous improvement and respond to client feedback or complaints.

• Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
   

 Technical Support & Guidance

• Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers

• Ensure technical knowledge is shared and updated across the team.

• Contribute to internal training and CPD activities.

Training & Development

• Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.

• Monitor attendance at refresher events and promote a learning culture.

• Liaise with internal trainers to coordinate support and capacity building across teams.

• Ensure own training and professional development is kept up to date in line with role requirements.

 Service Development & Data Monitoring

• Use data, KPIs and trends to inform improvements and plan service delivery.
  Support the development and implementation of new projects and funding bids.

• Engage with partners and stakeholders to extend service reach and impact.

Research and campaigns

• Assist with research and campaigns by providing information on clients' circumstances and current issues faced 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues and campaigns. 

  Person specification 

Essential: 

• At least 1 years’ experience supervising advice services or managing advice teams.

• Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).

• Proven ability to manage people and deliver operational leadership.

• Experience conducting case checks and applying Citizens Advice quality standards.

• Strong interpersonal and problem-solving skills.. 

• Have access to a vehicle and be willing to travel to locations across Doncaster 

• An understanding of local and national issues that may affect those accessing the service provision 

Desirable:

• Experience of building relationships with partners and external organisations 

• Experience of working within a community setting

• Proven experience of working towards and achieving targets and running funded projects 

• Experience of providing advice 

• Familiarity with Citizens Advice systems and service models.

In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

Terms and conditions

• Full time salary £28,000 -  £31,700 per annum depending on experience

• Hours - 37 hours per week with some requirement for out of usual office hours remote supervision

• A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days. 

What we give our staff

We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.

At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:

• Access to the Cycle to Work scheme, promoting healthy, sustainable travel

• Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy

• A tailored induction and ongoing training, with opportunities for continuous professional development

• A collaborative, supportive team environment with regular peer support and knowledge sharing

The option to join our pension scheme through NEST, including employer contributions to support your financial future

Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.

Our values

We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.

We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.

We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.

3 things you should know about us

1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.

2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

How Citizens Advice Doncaster Borough works

We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.

We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff.  Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.

We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.

Overview of Citizens Advice

The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.

This role sits our network of independent charities, delivering services from

• over 600 local Citizens Advice outlets

• over 1,800 community centres, GPs’ surgeries and prisons

They do this with:  

• 6,500 local staff

• over 23,000 trained volunteers

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Stockport.

Position: S11359 Stroke Support Coordinator

Location: Homebased, Stockport. However frequent travel will be required as part of this role (Will include team meetings, other work-related meetings and home visits) 

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,340.58 per annum)

Contract: Fixed Term Contract until end of March 2027. Services are contracted and there is currently funding for this contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 19 April

Interview Date: To be confirmed

The Role

We’re looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join the Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke.

The service operates in fast-paced, person-centred environment, where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals.

Key responsibilities will include:

• Work as part of a team to plan and deliver engaging peer support and communication groups
• Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care
• Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage)
• Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance
• Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes
• Deliver Stroke Reviews at six months post-stroke

About You

You will have:

• Excellent IT skills and an ability to maintain accurate records
• An affinity with the values of the Association
• A flexible approach and an ability to effectively manage a caseload
• A proven record of working with a person-centred approach

This role requires extensive travel across the Stockport area, visiting people in their homes and community settings. Candidates must be able to demonstrate how they can meet this requirement.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Spiritual Care Lead

At Prospect Hospice, we believe that caring for someone at the end of life means caring for the whole person, their physical, emotional and spiritual wellbeing.

We are looking for a compassionate and thoughtful Spiritual Care Lead to help ensure that spiritual care remains a central part of the support we offer to patients, families, carers, staff and volunteers.

This is a unique opportunity to contribute to deeply meaningful work, supporting people as they reflect on life, relationships, belief, meaning and identity during some of life’s most profound moments.

Hours: 12 hours per week (with flexibility to meet service needs).

The role

Working as part of our Family Support Team and wider multidisciplinary team, you will lead the development of spiritual care across the hospice and provide specialist support to those experiencing spiritual or existential distress.

You will help ensure that spiritual care is inclusive and accessible to people of all faiths, beliefs and life stances, recognising that spirituality is about far more than religion.

The role provides the chance to support peoples’ needs at a crucial time of their life, offering a place to explore their illness and emotional wellbeing, any anxieties and fear, concerns about their family and what the future looks like, focusing on coping strategies which they can use to empower them or bring peace and clarity.

Through your work you will:

• Offer compassionate spiritual and pastoral support to patients, families and carers
• Support colleagues in recognising and responding to spiritual needs
• Contribute to multidisciplinary discussions and care planning
• Provide opportunities for reflection and support for staff and volunteers
• Build relationships with local faith leaders and community networks
• Help shape and develop spiritual care services across the hospice

Your presence and leadership will help create space for reflection, connection, dignity and meaning at the end of life.

About you

You will bring both professional expertise and deep compassion. You will have:

• A recognised pastoral care, counselling or spiritual care qualification
• Membership of a relevant professional body (e.g. hospice or healthcare chaplaincy association)
• Experience supporting people through complex emotional or spiritual distress
• Strong understanding of diverse faith traditions, beliefs and cultural perspectives
• Experience working collaboratively within multidisciplinary teams
• Excellent listening, communication and reflective practice skills

Experience within palliative care or healthcare would be beneficial, but most important is your commitment to compassionate, inclusive and person-centred care.

Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead.

The Family Support team say

• "We’re a small, supportive team where everyone’s voice matters.  We work with autonomy and are dedicated to creative, person centred care.”

• “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.

• "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.

• "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”

Interviews will commence from Friday 17th April.

We offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment
• Free on-site parking

Contract:  Permanent, full time 

Salary:  £45,860 – £53,000 per annum 

Location:  Hybrid, based in Burford with a minimum of two days per week in the office, with opportunities to spend time at our London office 

Closing date:  Monday 6 April 2026 

Interview date:  15 & 17 April 2026 

We are looking for a Product Owner, Microsoft Dynamics 365 to play a central role in shaping how we use Dynamics across Blue Cross. Sitting within our Information Services directorate, this role will act as the bridge between business teams, Information Services colleagues, and Microsoft implementation partners, helping to ensure the platform continues to evolve in a way that supports our work for pets and the people who love them. 

More about the role

As Product Owner for Microsoft Dynamics 365 CRM, you will lead the development and ongoing improvement of the platform across the charity. You will work closely with colleagues across different teams to understand their needs, translate these into clear requirements, and ensure the system delivers real value for the organisation. 

You will own and prioritise the product backlog, shape the roadmap for the platform, and collaborate with internal teams and external partners to deliver enhancements, improvements and fixes. Alongside this, you will play a key role in driving user adoption, establishing best practice for CRM use and data quality, and helping teams move away from siloed systems and spreadsheet driven processes. 

This is a highly collaborative role that combines product ownership, stakeholder engagement and hands on configuration. You will work with colleagues across the organisation to ensure Dynamics 365 continues to evolve and support better ways of working, improved data insight and stronger organisational impact.  

About you

You will bring strong experience of Microsoft Dynamics 365 CRM, along with the ability to translate complex business needs into practical system solutions. Analytical and confident with technology, you will have experience managing product backlogs and delivering system improvements within an Agile or DevOps environment. 

You will also be comfortable working across teams, engaging stakeholders at different levels and supporting colleagues to adopt new systems and processes. With strong influencing and facilitation skills, you will be able to build relationships, lead change and work collaboratively with internal teams and external partners to deliver improvements that make a real difference. 

Essential Qualifications, Skills, and Experience 

• Strong functional experience with Microsoft Dynamics 365, particularly CRM or Sales modules 
• Proven experience owning or leading a CRM platform from a product, functional or solution perspective 
• Experience managing product backlogs and translating business requirements into user stories or functional specifications 
• Demonstrated success driving user adoption, improving data quality and influencing behaviour change 
• Experience working with external delivery partners and internal technical teams in an Agile or DevOps environment 
• Confidence engaging senior stakeholders and influencing ways of working  

Desirable Qualifications, Skills, and Experience 

• Experience rolling out CRM platforms across multiple business units or complex organisations 
• Familiarity with the wider Microsoft ecosystem including Dataverse, Power Platform and integrations 
• Experience working within professional services, advisory or complex stakeholder environments 
• Awareness of wider Dynamics environments and Microsoft technologies 

How to apply  

Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.  

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes: 

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.

We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!

The Digital Transformation Officer will support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.

The Digital Transformation Officer will work with all teams within the Trust, across all levels of the organisation, assisting with implementing CCT’s Digital Transformation Strategy. They will be responsible for the day-to-day tasks involved in populating and documenting the system and the supporting infrastructure as it develops.

As the Digital Transformation Officer, you will play a pivotal role in supporting CCT’s strategic objectives by collaborating with cross-functional teams that leverage agile methodologies, data-driven approaches, and digital technologies. A key focus of the role will be addressing the behavioural and cultural factors that influence the success of digital transformation— using structured engagement, training, and communication approaches to support adoption of new systems.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on 15th April 2026.

The interviews will take place in Northampton on 24th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.