310 Account management jobs

Every year, Seaview Project works alongside over 1,200 people across Hastings and St Leonards to build stability out of complexity. We need a Finance Manager who wants their expertise to make that possible.

Role details

• Responsible to: Chief Officer and Treasurer
• Salary: £13,497 per annum
• Hours: 12 hours per week (Monday–Friday, hours negotiable)
• Holidays: 25 days per year plus statutory days, pro rata
• Pension: NEST Pension Plan, with a 4% contribution from Seaview

About us

Seaview Project has been delivering practical services for complex lives since 1985, supporting people across Hastings and St Leonards who are facing homelessness, poverty and related challenges, helping them build on their strengths and move towards greater stability and independence.

About the role

We're looking for an experienced Finance Manager to take responsibility for Seaview's overall financial management, ensuring our transactions, procedures and records meet internal, charity and legal requirements. You'll work closely with our Service Managers, Honorary Treasurer and Board of Trustees on financial forecasting, business planning and grant applications, and you'll lead the development of budgeting and finance awareness across the organisation.

Key responsibilities

• Advise trustees on financial policy and prepare annual budgets, costings and appraisals
• Monitor income and expenditure against budget and produce regular management reports
• Liaise with bankers and investment managers and manage cash flow
• Oversee invoicing, fee and grant claims, and Gift Aid submissions
• Manage payroll, PAYE, NI and pension administration
• Maintain fixed asset and balance code schedules
• Review financial systems to minimise the risk of error or fraud and ensure statutory compliance
• Prepare draft statutory accounts in line with the Charities SORP, liaising with our Independent Examiner or auditor
• Provide financial information to support contracts and funding applications
• Line manage and support our Finance Officer, including supervision and appraisals
• Act as Charity Commission correspondent and company secretary for compliance purposes

What we're looking for

Essential:

• Proven experience of budget setting and budget management
• Proven experience producing statutory accounts for charities to a high standard
• A relevant accountancy qualification, or significant experience in management, finance or the voluntary sector
• A genuine understanding of, and commitment to, the culture and ethos in which Seaview operates
• Proven ability to lead a team to achieve outcomes, targets and deadlines
• High levels of motivation and a commitment to improving service provision for people with complex needs
• Excellent verbal and written communication skills with people who use our services, professionals and colleagues
• Self-motivated, well organised, and flexible in approach

Desirable:

• Experience working in a small charity, in any sector
• Experience managing social housing rental accounts
• Experience of homelessness — lived, voluntary, professional or otherwise

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

Role Summary

This is a key role in our organisation. You’ll be responsible for keeping our financial records accurate and up to date, supporting the Executive Director with clear financial reporting, and ensuring we meet our legal and regulatory obligations including those of the Charity Commission. It’s a great opportunity for someone who enjoys hands-on bookkeeping and wants to make a real difference in a charity supporting the lives of dance professionals.

Key Responsibilities

• Manage a monthly pay run of invoices, grant payments and ongoing expenses.
• Liaise with grant awardees about payment schedules (e.g. course start dates).
• Record activity in Quick Books online and reconcile against monthly bank accounts.
• Manage payroll payments (in liaison with our payroll company Payline)
• Manage HMRC communications and refer to Payline/Executive Director if needed.
• Liaise with the charity’s bank when required e.g. to resolve any online banking issues.
• Record CAF Donate income and from other fundraising platforms, including Gift Aid.
• Record other donor income received, including any legacies received by the Fund.
• Liaise with the Fund’s investment managers if requested, e.g. drawdown of income
• Prepare monthly management accounts, including cashflow and bring to the attention of the Executive Director any budget variances.
• Support the Executive Director with financial reports including information that may be required when planning the annual budget.
• Assist with year-end accounts and audit/independent examination preparation.
• Ensure that appropriate financial controls are maintained throughout.

Essential

• Proven bookkeeping experience and industry qualification.
• Strong understanding of bookkeeping principles and financial controls.
• Confident using accounting software.
• Experience in providing financial information, including for audit purposes.
• Excellent attention to detail and accuracy.
• High integrity and commitment to confidentiality.

Desirable

• Experience of using Quick Books accounting software
• Experience of bookkeeping within a small charity
• Knowledge of charity accounting, restricted funds and Gift Aid.
• Understanding of small charity governance.
• Able to work independently and communicate clearly with senior leadership.

What We Offer

• Permanent contract, with six months probationary period
• Pension contribution of 3% employer, 5% employee
• Enrolment into the EAP scheme
• Hybrid working arrangements

Commitment to Inclusion

Dance Fund is proud to be a Disability Confident Level 1 (Committed) Employer. We actively encourage applications from disabled people and those with long-term health conditions. We are committed to creating an inclusive recruitment process and welcoming workplace, and we will provide reasonable adjustments throughout the recruitment process and in employment where needed.

We welcome applications from candidates from all backgrounds and are committed to creating an inclusive and supportive working environment.

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

The Advocacy People is seeking a proactive, professional Finance Manager to join our Central Services team. You’ll play a key role in supporting our mission to put people at the heart of everything we do.

Why Join Us?

• Be part of a values-led, inclusive charity making a real difference to the people we work with.
• Flexible, home-based working with occasional travel and supportive colleagues.
• Opportunities for professional development and growth.
• A culture that values staff wellbeing, innovation, and amplifying voices.

About the Role

We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, over a minimum of 4 days.

As Finance Manager, you will:-

• Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing staff development and continuous improvement of processes and procedures.
• Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.
• Lead month-end processes including the preparation of accurate and timely management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.
• Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.
• Support audit preparation and liaise with external auditors as required.
• Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.
• Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.

About You

We need you to bring:

• AAT Level 4 Qualification or significant equivalent finance experience in a similar role, with responsibility for management accounts, reconciliations and income monitoring.
• Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.
• A methodical, organised approach to prioritising work and managing competing deadlines.
• Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues, identify financial and organisational risk and escalate issues appropriately.
• Experience supervising, supporting and developing others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.
• Confidence using financial systems and Microsoft Excel at an intermediate to advanced level.
• A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.

The following attributes are also desirable:-

• Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.
• Experience working with local authority contracts or complex funding environments.
• Part-qualified or fully qualified accountant (CIMA, ACCA, ACA)

As this role is home based with occasional travel you will need to have access to use of public transport or own car. If using a car, you must have Class 1 or 2 Business Use on your car Insurance. Flexibility with working hours, a good mobile signal and broadband service are essential.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website.

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks.  Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received. 

Our Vacancy

Join us as the Senior Remediation Legal Compliance Manager and play a pivotal leadership role in ensuring Peabody's fire remediation programme remains legally compliant, well-governed and aligned with evolving building safety legislation.

About the role

As Senior Fire Remediation Legal Compliance Manager, you'll lead Peabody's Fire Remediation Legal Compliance function, setting the standards, governance framework and assurance processes that underpin our fire remediation programme. 

You'll be responsible for ensuring the programme operates within its legal obligations arising from contracts, legislation, leases, grant funding agreements and third-party arrangements. You'll also lead delivery of the Cladding Safety Scheme grant funding requirements, working closely with Homes England, internal stakeholders and external partners to ensure compliance, transparency and successful programme delivery. 

What You'll Do

• Lead, develop and inspire a team of eight through two direct-report managers, setting priorities and building capability across the legal compliance function.
• Own the delivery of the Cladding Safety Scheme grant funding requirements, including applications, reporting, administration and assurance activity.
• Act as the senior point of contact for Homes England regarding grant funding compliance, reporting and escalations.
• Ensure compliance with legal obligations arising from contracts, legislation, leases, grant funding agreements and third-party arrangements.
• Provide leadership on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and related building safety regulations.
• Oversee monitoring and reporting of litigation affecting the fire remediation programme and support contractual negotiations where required.
• Lead oversight of complex Land Registry title structures, lease reviews and leaseholder protection obligations.
• Deliver executive, board and regulatory reporting, ensuring accurate and timely compliance information.
• Oversee programme data management, including asset, liability and property records.
• Act as the senior escalation point for compliance risks, identifying solutions and driving continuous improvement across governance processes. 

What You'll Need

• Significant leadership experience within a legal, compliance or governance environment, including managing managers.
• An LLB Law Degree or relevant legal qualification.
• Detailed knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and associated guidance and regulations.
• Experience managing government grant funding programmes, ideally the Cladding Safety Scheme or Building Safety Fund.
• Expert knowledge of Land Registry titles, complex leases and leaseholder protections.
• Strong experience managing complex programmes, including planning, reporting and data management.
• Experience working within a regulated environment subject to external scrutiny.
• Excellent communication and stakeholder management skills, with the ability to influence executives, regulators, funders and external partners.
• Strong judgement, leadership and decision-making skills when managing risk, compliance and governance matters. 

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This advert will close on Monday 5th October. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office across week commencing 12th October 2026. 

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change. 

As we enter an exciting new phase of growth, we're looking for an ambitious and relationship-driven professional to help us build sustainable, diversified income streams that will enable us to increase our impact and reach even more families facing childhood cancer.

We are transforming the way we generate income by focusing on long-term partnerships, smarter use of data and technology, and sustainable fundraising models that maximise impact whilst protecting team capacity. This role will play a key part in helping us achieve that vision.

We're looking for someone who can spot opportunities, build meaningful partnerships, develop long-term supporter relationships and help shape the future of income generation across the charity.

The Opportunity

As our Regional Partnerships & Fundraising Manager, you will be responsible for driving sustainable income growth through:

• Corporate partnerships and sponsorship opportunities
• Payroll Giving and employee engagement programmes
• Strategic trusts and grants oversight
• Regular Giving growth and supporter development
• Regional relationship building and network development
• Pipeline management, forecasting and income planning
• Lead and develop our Charity Fundraiser, providing coaching, mentoring and support to build a high-performing fundraising function capable of delivering sustainable long-term growth.

As a member of our Senior Leadership Team, you will play an active role in the strategic leadership of the charity, helping to shape organisational priorities, champion collaboration and contribute to future growth.

About You

We would love to hear from you if you have:

• Experience in business development, account management, fundraising or partnership development
• A track record of securing income, sponsorship, partnerships or commercial opportunities
• Strong relationship-building and networking skills
• Confidence engaging with senior stakeholders and decision makers
• Experience managing pipelines and using CRM systems effectively
• A collaborative and proactive approach with a focus on finding solutions
• The ability to turn opportunities into long-term relationships

Whether your background is in charity fundraising, commercial partnerships, sales, account management or business development, we are interested in people who can build relationships, create opportunities and deliver sustainable growth.

Why Join Us?

This is a unique opportunity to join a purpose-led charity at a pivotal stage in its development. You'll have the opportunity to shape and influence the future direction of fundraising, partnerships and sustainable income growth across the charity.

You'll be joining a collaborative and ambitious team that believes in:

• Working smarter, together
• Building sustainable growth
• Developing strong partnerships
• Using data and insight to make informed decisions
• Creating a positive and supportive culture
• Making a meaningful difference to children and families affected by cancer

Most importantly, you'll help ensure that no family faces childhood cancer alone.

Every partnership secured, supporter retained and income stream developed will help us reach more families affected by childhood cancer.

NWLLC is a community-based legal practice and a registered charity. We comprise the Brent Community Law Centre and Camden Community Law Centre.

NWLLC now works across northwest London supporting residents to understand and enforce their legal rights.  In doing so, we address the root causes of social injustice – poverty, family breakdown, unemployment and exploitation.

NWLLC provides full legal casework, representation and advice in the following areas of social welfare law – Housing, Immigration & Asylum and Welfare Rights. In 2024-25 we assisted over 3500 people. We represent clients in all courts and tribunals.

We provide outreach advice services in Brent and Camden including Camden Safety Net.

We also provide the housing duty solicitor schemes at Central London Country Court giving emergency representation in possession hearings for rent and owned homes and at the warrant stage for evictions.

To oversee and manage all financial and accounts record keeping and maintain all operations and compliance to ensure the smooth running of a legal practice.

Key Tasks

 Finance

1. Maintain our Quickbooks accounts system/ Clio Case Management System

2. Process payment requests, staff and volunteers expenses and invoices

3. Identify and follow up debtors

4. Monthly reconciliation and bookkeeping of all cards and accounts 

5. Assist with preparation of monthly management, year-end accounts and audit process

6. Work with the Director for the takeover of the calculation and reporting of the taxes owed by the law centre

7. Work with the Director to take over the administration of the NWLLC payroll and pension

8. Responsible for liaison with external accountants and auditors

Legal Practice and Billing

1. Preparing information and submitting for all monthly reports to the Legal Aid Agency, including CWA (Legal Help) and Court Duty submissions

2. Work with the Director to take over the preparation of work in progress reports

3. Work with the Director to prepare and disseminate monthly billing reports

4. Work with the Supervising solicitor and the SMT to identify cases to push through the billing process.

We are seeking a proactive and commercially minded Management Accountant to join a finance team supporting a complex, project-based organisation. This role combines core management accounting responsibilities with business partnering, budgeting, forecasting, and project finance support.

Working closely with budget holders and project leads, you will provide high-quality financial information, support effective decision-making, and help ensure projects and departments are managed within budget. You will be responsible for preparing management accounts, supporting annual budgeting and forecasting processes, monitoring financial performance, and providing insightful financial analysis.

The successful candidate will build strong relationships with non-finance stakeholders, translating complex financial information into practical guidance, while ensuring compliance with funding requirements, reporting obligations, and internal financial procedures.

Key Responsibilities

• Produce monthly management accounts and financial analysis.
• Support annual budgeting, forecasting, and financial planning activities.
• Partner with budget holders and project leads to monitor performance and manage budgets.
• Provide financial reporting and insight to support decision-making.
• Ensure accurate financial management of projects, including reporting and funder compliance.
• Monitor income, expenditure, risks, and financial performance against targets.
• Support process improvements and develop management information and reporting tools.
• Deliver excellent stakeholder support and financial guidance to non-finance colleagues.

About You

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience preparing management accounts, budgets, and forecasts.
• Strong analytical and financial business partnering skills.
• Excellent Excel and financial systems knowledge.
• Confident communicator with the ability to explain financial information to non-finance audiences.
• Organised, proactive, and customer-focused approach.

This is an excellent opportunity for a finance professional who enjoys working collaboratively with stakeholders and contributing to the financial success of a mission-driven organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, please contact Catherine Bunting at Prospectus.
 

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.

Financial control responsibility for accurate, complete, Charity SORP compliant balances in the balance sheet. Review of all monthly balance sheet reconciliations, completeness and of income and expenditure lines and controls accounts. This includes ownership of fixed assets register, KPIs for debtor and creditors aged balances, correct processing of taxes (PAYE/NI and VAT) and banking administration.

Responsible for administering the Procurement Policy and Delegation of Authority. Manage and delegate the financial systems. This includes all aspects of systems management, continuous development and full utilisation of the enterprise resource planning (ERP) cloud-based software. Lead and support system-led financial and procedural controls to elevate current practices to meet best practices in accounting and reporting as per IFRS102 and Charity SORP regulatory standards. The role includes change management and process embedding, upskilling end-users and improving user experience.

Business partner across internal and external stakeholders to ensure reporting requirements are met. Achieve high level of assurance and integrity in reports including interrogation and correction as required. Support variance analysis and commentaries on all levels of reporting.

Support finance colleagues in delivery of overall Finance objectives when required i.e. absence cover and deputise for the Head of Finance. 

Work with us and help make a difference!

Salary: £45-50,000 FTE, dependent on experience
Hours: 15 hours (2 days per week)
Contract: Permanent

Help us make homelessness rare, brief and non-recurring.

Harrogate Homeless Project (HHP) is a leading local charity supporting people experiencing homelessness and housing insecurity across the Harrogate district. We are seeking an experienced and motivated Financial Controller to join our senior team and play a pivotal role in ensuring the financial sustainability and growth of our organisation.

This is an exciting opportunity for a finance professional who wants to use their skills to make a meaningful difference in the lives of vulnerable people whilst helping shape the future of a respected and ambitious charity.

About the Role

Reporting directly to the Chief Executive, the Financial Controller will oversee all financial and accounting activities across the organisation. Working closely with our Finance Officer, management team, Treasurer and Board of Trustees, you will ensure robust financial management, compliance with charity accounting standards, and provide strategic financial insight to support organisational decision-making.

You will take ownership of financial reporting, budgeting, cashflow forecasting, year-end accounts and audit preparation, while also helping to identify opportunities to strengthen financial performance and improve systems and processes.

Key Responsibilities

• Oversee the day-to-day financial management of the charity.
• Prepare timely and accurate management accounts and financial reports.
• Ensure compliance with charity accounting regulations and SORP requirements.
• Lead the annual budgeting process, forecasting and financial planning.
• Manage cashflow and support organisational risk management.
• Prepare year-end accounts and coordinate audit requirements.
• Monitor and report on grant income, restricted funds and project budgets.
• Provide financial advice and guidance to senior management and trustees.
• Manage and support the Finance Officer through effective supervision and development.
• Oversee payroll processes and key financial systems.
• Manage finance-related contracts, including accounting software, payroll and business subscriptions.
• Support fundraising activities by providing financial information for grant applications and funding reports.
• Work collaboratively across departments to support organisational objectives.

About You

We are looking for someone who combines strong technical financial expertise with excellent communication skills and a genuine commitment to the values of the voluntary sector.

Why Join Harrogate Homeless Project?

At HHP, you’ll be part of a dedicated team committed to transforming lives and creating positive change within our community. We offer the opportunity to make a real impact, influence strategic decision-making and contribute to the growth and sustainability of a well-established local charity.

If you are a finance professional looking for a rewarding role where your expertise can directly support people facing homelessness, we’d love to hear from you.

Benefits Include

• Opportunities for professional development and training.
• 33 days annual leave (including bank holidays) plus birthday leave.
• Healthcare package.
• Travel benefits.
• Workplace pension scheme.
• The opportunity to make a real difference in the lives of women experiencing homelessness.

About Us

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives through support, accommodation and opportunity.

How to Apply

Please send your CV and a brief covering letter to Richard Cooper or call for an informal conversation about the role.

Closing Date: 4 October 2026

We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.

Harrogate Homeless Project is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Operations Manager 

• Psychosocial Workshops and Recovery Team (permanent)
• Here4YOUth Team (12-month maternity)

Salary: £33,450 – £41,160 per annum depending on experience 
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and 12-month maternity cover
Location: Worcestershire (base choice of Kidderminster, Redditch, or Worcester)

Job Reference: 1765 

At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen for an Operations Manager for the Worcestershire Drug and Alcohol Service, within our Workshops and Recovery Team and our Here4YOUth team.

You will be part of the Worcestershire leadership team and support the County Manager to deliver a safe, effective, and efficient service to our current and future service users.

Psychosocial Workshops and Recovery Team: You will line manage a team of Key Workers who run our group programmes across the County, and our Volunteer and Peer Mentor Co-ordinator.

Here4YOUth Team:  You will line manage a team of Key Workers who hold a caseload of young people and families, including delivery of the MPACT programme.

Amongst other duties you will support individuals’ development, support personnel matters, listen, respond, and care about staff and the wellbeing of those who use our service. Oversee performance and manage the operational flow of your team, maintain high standards of practice, and support your team to achieve wider service targets.

The successful candidate will have a minimum of two years effective leadership and/or supervisory experience. You will need to demonstrate effective communication and organisational skills and have the ability to manage change whilst working to deadlines.

You will need to be confident working with external agencies and deliver learning sessions to your team and other agencies where required. You will need a keen eye for detail as part of your role will be to review incidents, ensure compliance with clinical audits and create plans to respond to recommendations. You will also be required to form part of the duty management rota for the service.

All posts are subject to an enhanced DBS Disclosure. All post holders may be required to work some evenings and some unsociable hours in order to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm with additional hours on some evenings.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For more details and to apply, please visit our website via the link. 

Please quote the appropriate Job Ref in all correspondence. 

 Closing date: 18th October 2026.

Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents.

Make a real difference, every day

At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience — we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries.

About the role

You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role!

Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations.

Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference.

Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives.

Your key responsibilities will include

• Managing the day-to-day operation of TACT's supported housing service

• Leading, supervising and developing a team of Housing Workers and volunteers

• Overseeing referrals, assessments, sign-ups, move on, warnings and notices

• Supporting residents to sustain tenancies, maximise income and achieve recovery goals

• Managing occupancy, voids, rent accounts, compliance and property standards

• Responding to safeguarding concerns, incidents and complex resident situations

• Working closely with Y Housing, local authorities, treatment providers and partner agencies

• Producing reports, performance information and service data to support continuous improvement

If you have these essential skills:

• Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services

• Experience supporting adults affected by addiction, mental health difficulties or other complex social needs

• Relevant Level 4 Housing qualification (or you’re willing and able to start this by October 2026)

• Strong understanding of safeguarding, risk management and professional boundaries

Ability to remain calm, resilient and professional when managing challenging situations

• Excellent communication, organisational and leadership skills

• Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries

• Good IT skills and experience maintaining accurate records

• Full UK driving licence and access to your own transport

• Willingness to participate in an out-of-hours on-call rota

 we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply.

We'd love it you also have:

• Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs

• Experience supervising, coordinating or line managing staff, volunteers or placements

• Other housing, health and social care or similar qualifications or training

• Leadership, management or coaching qualifications

• Knowledge of peer support, recovery communities or the voluntary sector

What we offer

• Enhanced annual leave entitlement and family friendly policies

• Employee Assistance Programme (EAP)

• A discount scheme for shopping, days out and essentials