565 Administration support jobs

This is a varied and rewarding role supporting both the Director of Collections and Research and the Secretary to the Board and Head of Governance. The successful candidate will play a key role in supporting governance processes, executive activity, strategic priorities and day-to-day operations, while working closely with senior stakeholders across the Gallery and external partners.

You'll provide high-quality coordination, administration and organisational support across a wide range of governance, research, collections, stakeholder engagement and project-related activities, helping to ensure the effective delivery of key priorities across the organisation.
If you're highly organised, proactive and enjoy working in a fast-paced environment with a broad range of responsibilities, we'd love to hear from you.

Cure Parkinson’s is the only organisation in the UK solely dedicated to finding a cure for Parkinson’s, one of the fastest growing neurological conditions in the world. All of our work goes towards finding ways to slow, stop or reverse the condition.

We believe that we are closer than ever to a cure and are acting with urgency to make this a reality for the 166,000 people in the UK and 11.8 million people worldwide living with Parkinson’s.

We are looking for an enthusiastic and proactive Fundraising and Events Assistant to join our Public Fundraising Team on a temporary contract until May 2027. This is a fantastic opportunity for anyone who would like to develop their skills in relationship, events and community fundraising. You’ll manage administrative tasks on behalf of our team, whilst delivering high-quality stewardship to our supporters. You’ll also gain hands-on experience of event management on some of our most exciting annual fundraising events such as the TCS London Marathon and our Walk To Cure Parkinson's.

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude. This role suits someone who thrives in a fast-paced role with plenty of variety, who can juggle multiple tasks, and stays calm under pressure. If this sounds like you, we look forward to hearing from you!

South East London Mind is recruiting Lived Experience Support Workers to work within two of the five neighbourhood South London and Maudsley (SLaM) Southwark Community Mental Health Teams (CMHTs). Using their own lived experience of mental health challenges, the post holder will provide recovery-focused, person-centred support to individuals accessing community mental health services. Working as part of a multidisciplinary team, they will support clients to improve wellbeing, build resilience, increase independence, and access community resources through a strengths-based, holistic approach. 

Purpose of the Role 

This role aims to empower individuals to take a more active role in managing their mental health and wellbeing, increase their independence within the community, and access the support and opportunities that are meaningful to them in their recovery journey. 

Key Responsibilities 

• Manage and support a caseload of clients within the Southwark neighbourhood CMHT. 
• Deliver recovery-oriented peer support using lived experience, empathy, and understanding. 
• Help clients develop confidence, independence, resilience, and life skills. 
• Provide information, advice, signposting, and support to access local services and community resources. 
• Support clients with practical tasks, including attending appointments, engaging with groups and activities, collecting prescriptions, and communicating with healthcare professionals. 
• Promote the principles and value of peer support within the Multi-Disciplinary Team. 
• Maintain knowledge of local community services and resources and share this information with colleagues. 
• Identify and report safeguarding concerns appropriately. 
• Maintain accurate records and contribute to monitoring and evaluation requirements. 

The successful candidate will: 

• Have personal lived experience of mental health challenges. 
• Have experience supporting vulnerable individuals, ideally within a health, mental health, or clinical environment. 
• Be able to build positive and trusting relationships with clients. 
• Demonstrate strong communication, organisation, and record-keeping skills. 
• Take a person-centred, strengths-based approach to supporting recovery. 
• Work effectively as part of a Multi-Disciplinary Team while also managing their own workload. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Wednesday 30th September (11:59pm)

Likely interview date: Wednesday 14th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Fleet Administrator

Part-time - 21 hours per week

£26,000 (pro-rated to £15,600) + excellent benefits

Leatherhead, Surrey

About the role:

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Operations Manager in the management of the Rainbow Trust fleet.  Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Operations Manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

• Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.
• A helpful and supportive team member – who can work collaboratively with others.
• A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.
• Confident use of MS Office and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
• Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies.  Full training will be provided where required. 

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

JOB DESCRIPTION

Job title: Executive Assistant and Projects Coordinator

Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.

Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.  

Responsible to: Gestalt Centre CEO

Location: Hybrid working, remotely and in-person at London Kings Cross.  

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.

We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.

Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.

Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.

ABOUT THE ROLE

Purpose and Offer

We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.

You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.

✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.

✔ Work closely with our CEO and Leadership Team in a varied role.

✔ Access coaching, support and development opportunities to grow professionally.

✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.

✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.

Areas of Work and Responsibility 

Executive support to the CEO

· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.

· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.

Leadership and governance coordination and support

· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.

· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records. 

Workstreams and projects coordination

· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.

· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.

· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.

Administration, systems and information management

· Maintain effective filling, records and document management systems. 

· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.

Communication and stakeholder support

· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.

· Build and maintain effective working relationships across the organisation. 

· Provide a professional and responsive point of contact for queries directed to the CEO’s office.

PERSON SPECIFICATION

Education, Knowledge, Skills and Experience

· Educated to degree level or equivalent, with good numeracy and literacy skills.

· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.

· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.

· Strong organisational and planning skills, with excellent attention to detail.

· Excellent written, verbal communication and interpersonal skills.

· Confidence using databases, digital systems and information management processes.

· Able to work collaboratively and independently, using own initiative.

· Preferably experience working in a not-for-profit, charity, educational or therapy setting.

Personal and professional attributes

· Flexible, proactive and solutions-focused, working with kindness and respect.

· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.

· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.

· Comfortable working remotely and happy to be in the office once or twice a week.

For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!

Administration Assistant (Services)
Contract: Fixed-term, 12 months (maternity cover)
Hours: Full time, 35 hours per week Monday to Friday
Salary: £25,750 per annum
Location: SIA House, Milton Keynes (with hybrid working available).

We are looking for an organised and proactive Administration Assistant to join our Clinical team on a 12-month maternity cover contract.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. 

About the role

This is a rewarding opportunity to play a vital role in supporting our services team, including nurses, therapists and counsellors, ensuring people accessing our services receive a responsive, professional and compassionate experience.

You'll be at the heart of our service delivery, supporting the management of referrals, maintaining accurate records within our CRM system, arranging appointments and meetings, handling enquiries and providing essential administrative support across the ‘Services Team’ team. You'll help ensure service users receive timely support while contributing to the smooth running of our services.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro -rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Thank you for your interest in joining our special charity!

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 28 September 2026, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

Prospectus are delighted to be supporting a collection of international charities. Our clients are independent registered charities driven by a mission to make philanthropy more convenient and efficient for their donors.

The UK organisation's clients are high / ultra-high net worth individuals with considerable assets dedicated to charitable giving. They will often work with private client advisors (lawyers, private bankers, wealth planners, accountants) to manage their wealth.

The UK organisation offer clients donor-advised funds (DAF) giving vehicles to individuals, family offices, and wealth managers. A donor-advised fund is a philanthropic fund established under an umbrella charity which administers the funds on behalf of the donor.

Prospectus is delighted to be working with the UK organisation to recruit a Grants Administration Analyst to join its busy and growing team based in the City of London.

Role Overview
The position reports to the Grants Directorand the individual will work closely with Operations, Donor Relations and Development Teams on overall grantmaking activities. The role will also involve working closely with the organisation's US colleagues on joint projects, shared learnings on grantmaking compliance.

Key Responsibilities
Grant Processing & Compliance

• Process grant recommendations accurately and efficiently across the full grantmaking lifecycle and in compliance with charity law, Charity Commission and/or IRS guidance and the umbrella charity's policies.
• Ensure grants made by the umbrella charity comply with all relevant UK and UK/US charitable grantmaking regulations and internal validation procedures
• Conduct due diligence on the receiving charity adhering to the umbrella charity's guidelines
• Submit finalised grants into relevant systems for review and approval by Staff or Board Committees.
• Draft, review and issue grant correspondence and award letters to grantees
• Liaise with charities, donors and donor representatives, as needed, to resolve grant-related queries and obtain supporting information where required
• Assist Grants Director with annual audit and reporting throughout the year.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation or marital status.

If you feel you have the relevant experience to be successful in this role, please apply now!

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two‑year Impact Programme, we help build a joined‑up network of support around each child and family, working in partnership with schools, local services and community organisations.

We are seeking an experienced and highly organised Programme Officer to provide effective administrative support to the national programme delivery team. The postholder will manage multiple priorities in a fast-paced environment, communicating confidently with colleagues, schools, partner organisations and external providers.

The role includes the handling of sensitive and confidential information. Full safeguarding and systems training will be provided where required.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

Further information about the role can be found in the attached Recruitment Pack.

Closing date: 9 October 2026.

Supporter Care Officer (Fundraising)

The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.

This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.

Role details

· Salary: £30,724 - £33,910 per annum - subject to skills and experience   

· Hours of work: 37.5 hours a week over five days

· Base: Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including      Thursdays, at our central office:

  -   Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

  - Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

  - Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The supporter care officerwill report to the senior individual giving manager.

We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.

The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.

The team

Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
• The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.

We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.

Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.

Equality, diversity and inclusion

As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.

We live our values of dedication, innovation, partnership, energy and respect in everything we do.

Benefits:

Core benefits

• 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year 
• Annual leave increases to 30 days after five years’ service
• Generous pension scheme – we match your 4% contribution and up to 9%
• Enhanced sick pay, maternity and paternity packages
• A flexible working policy

Financial wellbeing

• Access to expert financial advice via the London Credit Union
• Discounts with the Blue Light Card
• Death in Service benefit

Health & wellbeing

• Subsidised gym, pool and classes at our Rec Club in Hampstead
• Secure cycle parking and showers
• Fortnightly guided meditation
• Free massage therapy from our complementary therapy team
• Menopause peer support group
• 24/7 Employee Assistance Programme for confidential advice and support

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.

The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.

Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.

A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.

The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.

About the Role:

1. Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
2. Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
3. Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
4. Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
5. Provide analysis, trends, and actionable recommendations to support leadership decision-making.
6. Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Degree or equivalent experience in business, management, public administration, or related field.
2. Significant experience in supporting Trustees and Leadership in organisational governance.
3. Significant experience in performance management and organisational reporting.
4. Experience coordinating complex organisational initiatives or projects.
5. Ability to summarise complex information and present clear, actionable recommendations
6. Ability to manage competing priorities and work under pressure.

Why you should apply:

Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.

Benefits you will enjoy working for us: 

• 25 days’ annual leave + 4 Privilege days
• Hybrid working - 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Legacy Administrator you will help us raise much needed funds that will make a real difference to our patients and their families.

JOB SUMMARY

This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.

This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.

This is a new role within the Charity Team. In this role, you will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders.

This role will involve occasional evening and weekend work at charity events and events organised by our supporters. 

PRINCIPAL DUTIES

• Work with the Senior Fundraising Officer responsible for Legacies to actively manage a varied caseload
• Handle a mixture of pecuniary, residuary and reversionary legacy cases
• Tailor your approach to each case depending on the circumstances, having a flexible approach whilst ensuring that all gifts are administered in a timely manner
• Work to optimise University Hospitals Birmingham Charity legacy income where appropriate
• Ensure that all bequests to UHB Charity are received and utilised, in accordance with UHB Charity policies
• Maintain your knowledge of current legislation
• Play an active role in the wider legacy team and promoting Gifts in Wills where necessary
• Working alongside the Stewardship Team, ensuring accurate data inputting and correspondence both written and verbal with supporters
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Working with and deliver clear objectives and key performance indicators.
•  Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures

ORGANISATIONAL RESPONSIBILITIES

• Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, thank you letters and general archiving, production and upkeep of databases. 

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
•  To maintain confidentiality in all aspects of duty including fundraiser and donor data.
•  To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times.
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary).
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure. 
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital.

The Legacy Administrator will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE and ABILITY

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to
• influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in community fundraising, corporate fundraising, communications, PR or marketing
• Membership of the Institute of Fundraising

EXPERIENCE

Essential

• Experience and understanding of charity legacy administration
• Ability to communicate clearly, assertively and compassionately with Executors, solicitors and bereaved family and friends
• High level of numeracy skills in order to approve complex Estate Accounts and tax calculations
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
• Experience of working on own initiative

Desirable

• Experience of working with donors and fundraisers
• Raiser's Edge donor database experience
• Experience of working and consulting with patients and/or the public 

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

Finance Officer (Part-time) 

Salary:£32,000 pro rata 

 
Hours:0.4 FTE 
 

Location:Remote, home based. 
 

Closing date: Monday 21 September 2026 
 

Interviews: Monday 28 September 2026 

About NADP 

The National Association of Disability Practitioners (NADP)is the main professional body for disability and inclusion practitioners working in UK education, supporting better outcomes for disabled students. 

Why join NADP 

• Make a meaningful impact by supporting an organisation that improves opportunities for disabled students across education 

• Take ownership of a key role where your work directly supports how the organisation operates and grows 

• Be part of a small, values led team where collaboration, trust and inclusion are at the centre of how we work 

• Have the flexibility to work from home, with a healthy work life balance built into the role 

• Help shape and improve finance processes in an organisation focused on equity and positive change 

About the role 

We are looking for a Finance Officer to manage our day-to-day finance and payroll processes. 

You will work closely with the Operations Manager and support the smooth running of our financial activity. 

Key responsibilities 

Finance 

• Reconcile bank accounts and maintain accurate financial records 

• Manage income and expenditure processes 

• Schedule payment runs and ensure timely payments 

• Credit control and chasing debtors 

• Produce financial reports, forecasts and variance analysis 

• Support preparation of end of year accounts 

• Support external accountants with queries

Payroll 

• Support our external payroll provider to process monthly payroll and maintain records 

• Liaise with payroll provider to resolve payroll queries and produce reports 

General 

• Provide administrative support across the organisation 

• Support membership processes and respond to enquiries 

• Support delivery of events (online and in person) 

• Manage the filing, storage, archiving and security of documents meeting all Data Protection requirements and responsibilities 

Essential criteria 

• Experience managing finance processes and payroll 

• Experience producing financial reports and forecasts 

• Ability to explain financial information clearly 

• Understanding of confidentiality and data protection 

• Strong attention to detail and organisation skills 

• Ability to work independently and as part of a small team 

• Commitment to inclusion and equitable practice 

• Bookkeeping, accountancy or payroll qualification (or equivalent experience) 

Desirable criteria 

• Experience in a charity or membership organisation 

• Experience using Sage Business Cloud Accounting, Xero or similar software 

• Understanding of disability or education sectors 

How to apply 

Send your CV and a covering letter explaining how you meet the criteria, or you can apply using a format that works best for you, including written, video or audio, byclicking the apply button below. Even if you do not meet all the desirable criteria, we still encourage you to apply. Training can be provided where needed. 

We welcome applications from disabled people and offer guaranteed interviews to candidates who meet the essential criteria under the Disability Confident scheme. 

We welcome applications from all qualified candidates. However, to be considered for this role, you must currently have the right to work in the UK (for example, through British citizenship, settled/pre-settled status, or a valid work visa).