Administration support volunteer jobs

Day Service Manager for Kingston Eco Op

Lead a service that makes a real difference!

Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections.

We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development. 

If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply.

Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action’s most valued community services.

We're looking for someone who has:

• Proven experience managing teams and services
• A strong commitment to person-centred support and inclusion
• Excellent leadership and partnership-building skills
• Knowledge of safeguarding, risk management and Adult Social Care
• The ability to drive service development, manage resources and demonstrate impact.

Location: Kingston upon Thames

Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution

Hours: 28 hours

Contract: Permanent

ABOUT THE ROLE

• Job Title: Services Co-ordinator
• Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
• Salary: £27,000
• Permanent, 35 hours per week (permanent)
• Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.

Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.  

WHAT YOU WILL DO:

As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.

You will work alongside colleagues within the wider Services Department to provide exceptional administrative support

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

ABOUT YOU

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

BENEFITS

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security

• Competitive Salaries
• Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions  
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
• Opportunity to work from abroad, for up to four weeks a year (subject to approval)

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.  

ABOUT US 

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

Closing date: Midnight Wednesday 16 September.

Shortlisting date: Thursday 17 September. 

Interviews: thursday 24 September. 

Please click the links below to view the job description, person specification and notes of guidance. 

Are you passionate about supporting children and young people affected by sexual violence?

This exciting opportunity sits within our Children and Young People's Service and will support children and young people aged 4-25 who have experienced sexual violence. The role will involve providing short-term, trauma-informed wellbeing advocacy, working closely with survivors, their families and support networks, and helping them navigate health, safeguarding and support systems.

About the Role

Reporting to the Clinical Lead for Children & Young People / Advocacy Service Manager, the successful candidate will:

• Provide specialist wellbeing advocacy and emotional support to children and young people affected by sexual violence.
• Undertake risk and needs assessments and develop support plans.
• Work collaboratively with schools, social care, health services, CAMHS, criminal justice agencies and community partners.
• Support children, young people and families to access appropriate services and resources.
• Manage a caseload, maintain accurate records and contribute to monitoring and evaluation activities.
• Deliver support through face-to-face, online, telephone and outreach settings.
• Contribute to service development, awareness raising and training activities.

Key Areas of Responsibility

The successful applicant will:

• Provide short-term wellbeing advocacy and emotional support to children and young people affected by sexual violence.
• Undertake risk and needs assessments and develop support plans.
• Support children, young people and families to navigate health, social care, education and criminal justice systems.
• Work collaboratively with schools, CAMHS, social care, health professionals, police and community partners.
• Manage a caseload and maintain high-quality records and case notes.
• Deliver support in schools, community settings, remotely and from RCSL premises.
• Contribute to safeguarding processes and multi-agency working.
• Support service development, evaluation, awareness raising and training activities.

What You Bring:

• A qualification in counselling, psychotherapy, youth work, social work or a related discipline.
• Experience of supporting children and young people experiencing trauma, abuse or sexual violence.
• Strong safeguarding and risk assessment skills.
• Experience of working in partnership with multiple agencies.
• A commitment to feminist, anti-oppressive and trauma-informed practice.
• Excellent communication, organisational and case management skills.
• A passion for ensuring the voices of children and young people remain central to decision-making.

Safeguarding and Safer Recruitment 

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards. 

This includes: 

• Promoting the safety and wellbeing of children, young people and adults at risk 
• Identifying and reporting safeguarding concerns 
• Following organisational safeguarding policies and procedures 
• Supporting a culture where everyone feels safe, respected and supported 

Our safer recruitment processes include: 
Values-based interviews 

• Verification of identity, qualifications and employment history 
• Reference checks 
• Enhanced DBS checks where required 
• Safeguarding training and supervision 
• Equality, Feminist Commitment and Values. 

Intersectionality and Reasonable Adjustments 

We recognise that experiences of sexual violence are shaped by intersecting factors such as: 

• Race and ethnicity 
• Disability 
• Sexuality and gender identity 
• Socioeconomic background 
• Immigration status 
• Faith and culture 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: 

• Alternative interview formats or timings 
• Additional time for written tasks 
• Accessible documentation 
• Support relating to disability, neurodivergence or health needs 

Learning and Development 

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
 
Interview Process 

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the CYP Clinical Lead, Advocacy Manager and Director of Programmes.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.
 
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to: 

• Safeguarding 
• Equality, diversity and inclusion 
• Wellbeing and feminist practice 
• Trauma-informed therapeutic work 
• Leadership responsibilities relevant to the role 

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply 
Please submit: 

• Your CV and a cover letter outlining your suitability for the role to in PDF format
• Interview date(s):  Rolling basis

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Job description

This is an exciting opportunity to work at the heart of the Associate Programme in the core team of On Purpose London, an international social enterprise dedicated to developing leaders for transformative change. The Programme and Recruitment Coordinator will play a key role in ensuring the programme runs smoothly and that the participants, our Associates, have a great experience.

Person profile

We are seeking an organised self-starter who can bring great organisational skills to the recruitment of participants, and programme delivery of our well-known cohort-based learning programme. You will work closely with our current On Purpose Associates and the L+D Programme team to deliver an outstanding learning & development programme that supports our Associates to transition into critical roles in systemic change.

About On Purpose

We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and help curate a curriculum of learning and development opportunities.

Our Associate Programme celebrated its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.

About the role

The role of Programme and Recruitment Coordinator sits at the heart of delivering our flagship Associate Programme. You’ll accompany individuals through the journey from candidates to Associates, support their onboarding and matching to placements, hold the logistics for their regular afternoon training sessions and project manage key milestones in the Programme such as the residential.

This role will work with our London and international core team and current Associates. You will be managed by the Co-Lead of On Purpose London, Head of Programme & Organisational Development, and work closely with the Programme Delivery Manager and Co-Lead, Head of Business Development & Community on specific workstreams.

In this role, you will:

Ensure Associates have an excellent experience throughout their time at On Purpose

• Support the delivery of Associate training sessions, which requires being physically present every Friday afternoon in central London to coordinate the session logistics, acting as venue and trainer liaison.
• Lead on communications with Associates, including acting as the first point of contact on many areas of the Programme
• Lead on the logistics of a range of in-person and online events, including induction, residentials and end of year celebration events
• Support the Programme Delivery Manager in other aspects of Programme delivery, including maintaining a library of learning resources, weekly communication with Associates and other ad hoc tasks.

Manage the logistics of the recruitment selection process for the Associate Programme

• Manage queries from candidates during the recruitment process
• Project manage review of Associate programme applications using AI and human application scoring systems, and participate in application scoring alongside the wider team
• Coordinate interview slots and lead on communications with interviewees
• Coordinate interviewers, leading on recruiting and communicating with interviewers, and coordinate the logistics of interviewing days
• Coordinate process for giving feedback to unsuccessful candidates and issuing offers

Manage onboarding process for the Associate Programme

• Lead on end to end communications with new Associates from issuing offer letters through onboarding checks and providing timely information about starting the programme
• Provide administrative support for our placement matching process, coordinating with the Head of Business Development and Marketing & Communications Manager to prepare materials, and run logistics of the process.
• Manage internal processes for onboarding new Associates including set up on tech systems, gathering information to add people to payroll and confirming right to work, and liaising with placement organisation’s HR teams as needed.

Support the smooth running of the organisation administratively

• Provide administrative support around finance and HR, including processing and generating invoices, and on-boarding new team members
• Manage office-related activities including liaising with the landlords of our serviced offices, ordering supplies, managing post etc
• Manage the two general email mailboxes and respond to inquiries
• Onboard new Mentors, Coaches and Partners to our community and help keep our CRM system up to date

Support organisational improvement initiatives

• Support On Purpose’s impact management practice, including collecting and maintaining data and feedback
• Support On Purpose to develop our community, including sending communications to partners and supporting community events
• Support On Purpose to expand our outreach to placement organisations, e.g. by identifying and communicating with potential organisations.

Like all members of the On Purpose London team, you will have the opportunity to contribute to wider strategic initiatives, and work in collaboration with On Purpose team members internationally. We value inclusivity and people at all stages of their career and length of service at On Purpose are asked their opinions and encouraged to share ideas.

About you

Skills

• Strong organisational skills, with ability to keep multiple workstreams on track and manage priorities across diverse stakeholders
• Self-starter who develops ownership of the work they do whilst working collaboratively with colleagues
• Practical problem solver with a pragmatic approach and an eye for detail
• Flexible approach, with ability to adjust plans to emerging demands
• Excellent verbal and written communicator
• Competent IT user, able to learn new systems quickly and open to utilising AI and exploring automation of administrative tasks
• Stakeholder management, with the ability to build strong relationships and connections within and beyond On Purpose’s community
• A strong sense of purpose, integrity and alignment with the On Purpose vision and values
• Genuine passion for social and environmental impact, using business for good and the mission of On Purpose

Desirable Experience

• Coordinating programmes, events, or projects
• Providing administrative support (finance, HR, scheduling)
• Delivering good candidate or customer experience
• Experience in recruitment or HR administration (e.g. candidate communication, onboarding)
• Experience in a non-profit, training, or purpose-driven organisation
• Experience in an office-based professional environment, including using IT systems (e.g. a CRM, Gsuite/Office)

Desirable Qualifications

• Degree or equivalent experience
• HR, project management, or event coordination training/certification

We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.

Unfortunately we are unable to provide visa sponsorship for this role, all applicants must have the right to work in the UK.

Working arrangements

This is a 5 day/week permanent office based role. On Purpose currently operates a hybrid working model with two regular office days a week at our office in Euston (Tuesdays and Fridays). There is occasional evening working and travel required, both in the UK and to Paris.

Benefits

We care about everyone we work with and therefore have high aspirations for what we’ll each get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable. Benefits include:

• The chance to work at a genuinely purpose-first organisation.
• A trusting, collaborative and flexible work environment
• A 25 day holiday allowance (pro-rata), plus UK bank holidays and your birthday. We usually have the days between Christmas and New Year gifted in addition to our holiday allocation.
• Employer pension scheme
• Excellent learning and development opportunities. Access to our Associate Programme’s training sessions every Friday and a £750/year learning budget.
• Volunteering time during work hours - up to 4 hours a month
• Enhanced parental leave and pay (non-contractual, current organisational policies)
• Climate perks - up to 1 extra day holiday / year if travelling somewhere by train, ferry, or other low-carbon options instead of flying.
• Networking opportunities - by joining the On Purpose, you will have access to a community of 4000+ purpose-driven, like-minded people.

On Purpose is a verified People and Planet First social enterprise, a member of Social Enterprise UK and a London Living Wage employer. We are based at a global social impact co-working community Impact Hub Euston in London and also have an office in Paris.

Applications

To apply, click the link to submit your CV + a supporting statement (up to 750 words). Your supporting statement is an important part of your application and we’d love to hear:

1. Why you’re interested in this role supporting recruitment and delivery for the Associate programme at On Purpose
2. About you - Introduce yourself and describe how your skills are suited to delivering the role. Share how you've previously used these skills to achieve a positive outcome, and mention any ways in which you bring desirable skills or experience or strengths you would bring to the team.

We reserve the right to close the vacancy early if we find the right candidate ahead of the advertised closing date. We encourage interested applicants to apply early to ensure their applications are considered.

Important dates:

• Deadline for applications: Wednesday 26th August 2026
• Interviews: If successful, you will be invited to interview on 1st or 2nd September 2026
• Target start date: 28th September 2026

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Family Lives is part of the Coram group.

About the role

Are you passionate about supporting families and helping children thrive? Do you want a role where no two days are the same and where your work has a genuine impact on the lives of military families?

Coram Family Lives is looking for an experienced, enthusiastic and compassionate Family Support Coordinator to deliver vital support to RAF families with children aged 0–7 years at RAF High Wycombe

In this rewarding role, you will work directly with families, providing practical and emotional support, helping parents navigate the unique challenges of military life, and delivering engaging workshops and community-based activities. From supporting families through deployment and reunification to helping parents access SEND and early years services, you will play a key role in improving outcomes for children and strengthening family wellbeing.

You'll also collaborate with RAF welfare teams, schools, health professionals and community partners, while developing a network of volunteers who help create a supportive and connected military community.

Why Join Us?

• A rewarding opportunity to make a lasting difference to military families.
• Variety, autonomy and meaningful relationship-based work.
• The chance to develop partnerships across military and civilian services.
• Be part of a respected national charity with almost 50 years of supporting families.

· If you're a skilled, empathetic professional who is passionate about helping families flourish, we'd love to hear from you.

Join us and help RAF families thrive, whatever life brings

The salary for 21 hours per week is £15,910.49 per annum.

To apply for this role, please click on the apply now to complete the application. (Please note we do not accept CVs. Therefore, please detail your application as much as possible)

Closing Date: Monday, 31st August 2026

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience

Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)

Reporting to: The Head

St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.

You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.

The Opportunity

As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.

Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.

Key Priorities:

• Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
• Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
• Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
• Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
• Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.

About you:

• Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
• Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
• Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
• Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
• Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.

Why Join Us?

At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:

• Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
• Pension Scheme: Generous employer pension contributions (up to 12% employer).
• Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
• Fee Remission: Discounted school fees for daughters attending St Catherine’s.
• Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
• Convenience: Free ample on-site parking.

How to Apply

Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.

Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.

St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.

Executive Officer to the Secretary of the Conference

Could you help shape the governance and leadership of the Methodist Church?

Do you have the judgement, organisational skills and initiative to support one of the Methodist Church's most senior office holders?

About the Role

We are seeking an experienced, highly organised and proactive Executive Officer to support the Secretary of the Conference.

This is a unique opportunity to work at the heart of the Methodist Church's governance, leadership and decision-making structures.

Working closely with the Secretary of the Conference and colleagues across the Conference Office, you will provide executive, governance and project support, helping to ensure the effective delivery of key priorities and the smooth operation of major governance processes.

The role combines executive support, committee and governance administration, research and briefing, stakeholder engagement and project coordination. It offers the opportunity to work with senior leaders, office holders and colleagues from around the Methodist Connexion and beyond.

The post holder will provide advice and support to the Secretary of the Conference across the entire range of their responsibilities. They will prepare briefing papers, reports, presentations, worship material and other documentation supporting the Secretary.

In this crucial role, the Executive Officer will read committee and meeting papers and flag items requiring the Secretary's attention/awareness, ensuring appropriate briefings are received and that the Secretary is alerted to key issues. 

The post holder will also lead on the preparation for regular meetings on behalf of the Secretary of the Conference including the Connexional Leaders’ Forum and the Nominations Committee.  The successful applicant will also liaise with the wider Methodist family of charities and organisations to enable regular engagement and updates for the Secretary. 

The successful applicant will also undertake and develop special projects, or plan or commission research on behalf of the Secretary of the Conference.

Please note that applications from Methodist Ministers (Presbyters and Deacons) cannot be considered for this role.

About You

We are seeing an individual committed to making a positive contribution to the work of the Conference Office by providing executive support to the Secretary.

To be successful in this role you will be confident navigating complex organisations, managing competing priorities and exercising sound judgement when handling sensitive matters.

You will bring strong executive support, governance or project coordination experience, alongside excellent communication skills and a proactive, collaborative approach. You will be equally comfortable preparing high-quality briefings and reports, coordinating key meetings and governance processes, and building effective working relationships with colleagues, volunteers and partners.

The successful applicant will demonstrate the ability effectively to support a senior manager or senior office holder and be experienced in researching information and producing briefings and reports.

You can prioritise, work unsupervised and demonstrate imitative.  You can assimilate new information quickly and keep abreast of rapidly changing situations and work themes. 

You will have outstanding organisational and communication skills, with a meticulous eye for detail, and strong proficiency in written and spoken English.

You have strong interpersonal skills and can work with colleagues as an effective member of a team and work alongside and guide volunteers. 

Ability and willingness to travel for work purposes including some evening, weekends and overnight stays is essential for this role. 

If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:

• Generous annual leave (plus an extra 3 days over Christmas/New Year)
• Flexi-leave and or TOIL (where applicable)
• Access to an on-site Wellbeing Adviser service.
• A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups. 

Closing date: Sunday 6 September 2026

Interview Date: Monday 14 September 2026 in London

Please note: We reserve the right to close this advert early if sufficient applications are received. 

The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s. 

As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.  

This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.  

You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.  

There will be a requirement to work irregular hours as well as frequent local travel. 

Please note that interviews will take place on Friday 04 September in Maggie's Glasgow.

Community and Events Manager  

 Full time - 35 hours per week

 Location – Hybrid Working with a minimum of one day a week working from Head Office in London

Join our friendly team

We have an exciting opportunity for a Community and Events Manager to join our Fundraising team. This is a fantastic role for an experienced fundraiser who is passionate about developing supporter-led fundraising, delivering exceptional events and building meaningful relationships that help families stay together when they need it most.

Our charity

The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.

Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.

The Role

This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.

You will lead the development of community fundraising across the UK, supporting and inspiring individuals, families, schools, community groups, volunteers and local businesses to raise funds for the charity. At the same time, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.

You will oversee key events including our Carol Service, Supper Club and Golf Day, while also growing participation in challenge events such as the London Marathon, half marathons, walks, cycling events and other fundraising activities. You will identify new opportunities for growth, diversification and supporter acquisition across both community and events fundraising.

Working collaboratively with colleagues across Fundraising, Communications and Marketing, House Teams and external partners, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.

You will also lead and develop a small fundraising team, creating a collaborative and high-performing culture while supporting individuals to achieve their objectives and develop their skills.

This role requires a proactive and ambitious fundraiser with strong leadership, relationship-building and project management skills, together with the ability to manage multiple priorities and drive income growth.

About you

We're looking for someone who is passionate about community and events fundraising and motivated by creating meaningful opportunities for people to support our work.

You will have a proven track record in community fundraising, events fundraising or a related supporter-led income stream, with experience of building strong relationships and engaging supporters from a wide range of backgrounds.

You will be an excellent communicator and collaborator, equally comfortable inspiring volunteers, supporting families who want to fundraise, representing the charity at events, or working with colleagues to develop new campaigns and initiatives.

You will have experience of leading and developing people, managing projects and budgets, and balancing multiple priorities while maintaining excellent attention to detail.

Ultimately, this is a great role for someone who enjoys leading from the front, building relationships and developing innovative fundraising activities that make a real difference to families with seriously ill children.

This is a great opportunity, and we are reviewing applications as we receive them, so early application is advised.

The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.

Closing date: 28 August 2026

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Main purposes of the job:

Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.

The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.

Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.

The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.

They will assist the CEO on maintaining key relationships with external stakeholders and external communications.

Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.

Salary: £42,833 per annum(pro rata) & 3% contribution to pension

Hours: 28 hours per week

This fixed term contract ends on 16th June 2030 and is renewable depending on funding.

Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 7th September 2026

First interviews: Friday 18th September 2026

At Peabody, we are committed to assisting tenants in our temporary accommodation services who may need guidance to maintain stable housing and live independently. We provide a person-centred service to households who are homeless or may be at risk of homelessness, experiencing financial pressures, or adjusting to new tenancies whilst their homeless application is assessed by the local authority. As housing caseworkers, we focus on early intervention, tenancy sustainment, and connecting tenants to the right services, helping them build confidence, develop independence, and move on to longer-term, secure housing.
 
Please note: 
This is not a personal care role. We are specifically seeking candidates with experience in casework, tenancy support, or advice roles, not those with a background in personal care or care work.
 
About the role: 
You will guide and empower tenants in temporary accommodation to sustain their tenancies through the delivery of housing-related advice. The role encourages tenants to take a proactive approach in managing their accommodation and personal housing plans as defined by the local authority.
 
About you:

You communicate clearly and effectively with tenants, colleagues, and stakeholders, and consistently deliver excellent customer service in a supportive and respectful manner. You have a strong awareness of professional boundaries and always maintain them. Adaptable and flexible in your approach, you are committed to equality, diversity, and inclusion.

You’re skilled at building positive relationships and thrive when working as part of a team. Highly organised and proactive, you can confidently manage a varied caseload while maintaining strong attention to detail and accurate record-keeping. With solid IT skills, you demonstrate resilience and bring a positive, can-do attitude to everything you do. 
 
Desirable but not Essential Skills/Experience: 

• Experience assisting people in housing, support and customer-facing roles.
• Understanding of tenancy sustainment and housing-related support needs.
• Transferrable skills or lived experience.
• Knowledge of welfare benefits, including Housing Benefit, Universal Credit and disability benefits.
• Awareness of safeguarding practices and responsibilities.

 
We offer:
25 days’ annual leave plus bank holidays.
Flexible benefits package – including healthcare, dental, and lifestyle discounts.
Ongoing training and development, including qualifications and apprenticeships.
Up to 10% matched pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Please read before applying:

Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Our Assessment Process

Our fair, inclusive and transparent recruitment process involves a first stage interview (via MS Teams)  no later than the 11th September, with an in person 2nd stage interview at our Pitsea office no later then the 18th September.

We are seeking an enthusiastic individual to join our friendly and committed team at RASASC Guildford as our Community and Events Fundraiser, working with us for 28 hours (4 days) per week.

Position: Community and Events Fundraiser

Hours: 28 hours, 4 days per week (0.8 FTE)

Salary: £28,000-£32,000 FTE (depending on experience)

Location: Based in Guildford with regular travel across Surrey and surrounding areas

Accountable to: CEO

DBS check: Yes (enhanced)

Closing on: Tuesday 1st September 12 noon

About RASASC: RASASC Guildford Limited is a registered charity supporting people of all genders, from the age of 13, from across Surrey, who have experienced the trauma of sexual harm, whether recently or in the past.

We are the largest specialist rape and sexual abuse support organisation in the county and provide a range of free, confidential, specialist services so that survivors can move forward with their lives, untethered by the impact of abuse.

Over the last two years, RASASC has successfully developed its community fundraising, challenge events and individual giving programmes, creating a strong foundation for future growth.

We are now looking for an enthusiastic and motivated fundraiser to help build on this success and develop sustainable unrestricted income that supports our vital services. The successful candidate will also share and support RASASC's commitment to inclusivity and accessibility.

Purpose of the Role: This is an exciting opportunity to join RASASC at a key stage in the development of our fundraising programme. Over the last two years, community fundraising, challenge events and individual giving have grown significantly and demonstrated strong potential for future development.

We are now looking for a passionate, organised and enthusiastic Community Fundraiser to help build on this success. You'll oversee our community fundraising and challenge events programme, building strong relationships with supporters, local partners and community groups to raise vital funds for RASASC.

Working closely with the Fundraising Manager, you will build relationships with supporters, local businesses, community groups and donors, helping to increase unrestricted income and raise awareness of RASASC's work. The role will also support the development of individual giving, including our client donation programme, helping to create sustainable unrestricted income for the charity.

This role would suit someone with fundraising, events, communications or community engagement experience who is looking to move into the next stage of their fundraising career within a supportive team environment. We are looking for someone who enjoys meeting people, building relationships and creating opportunities for others to support our work.

Key Responsibilities:

Community Fundraising, Events & Challenges 

• Support and grow community fundraising income across Surrey and surrounding areas
• Recruit, steward and motivate individuals taking part in fundraising challenges and activities for RASASC
• Act as the main point of contact for community fundraisers and event participants
• Provide supporters with fundraising materials, encouragement and guidance throughout their fundraising journey
• Promote fundraising opportunities and third-party challenge events
• Attend fundraising activities, networking events and community events as a representative of RASASC
• Identify opportunities to develop new community fundraising initiatives and partnerships
• Build relationships with local businesses and organisations
• Support fundraising volunteers where appropriate

Supporter Stewardship & Individual Giving

• Deliver excellent supporter care and stewardship
• Build positive relationships with donors, fundraisers and supporters
• Support the growth of individual giving, including one-off and regular donations
• Promote and help develop RASASC's client donation programme, encouraging those who wish to give back to support the charity's work
• Ensure supporters receive timely thanks, updates and recognition
• Help encourage repeat support and long-term engagement with the charity
• Gather and share supporter stories and fundraising successes

Fundraising Communications

• Support the promotion of fundraising campaigns, challenge events and supporter stories
• Work with the Communications and Engagement Manager to identify opportunities to improve supporter engagement, fundraising communications and digital fundraising activity
• Provide fundraising content and updates to help raise awareness of RASASC and the impact of our work.

Administration

• Maintain accurate supporter records, donations and fundraising activity using Donorfy
• Provide activity and income updates to the Fundraising Manager
• Support monitoring of fundraising performance and supporter engagement
• Ensure fundraising activities comply with organisational policies, GDPR and fundraising regulations.

Person Specification

Essential Experience & Skills

• At least 1-2 years’ experience in fundraising, events, communications, marketing, customer engagement or a similar people focused role
• Excellent written and verbal communication skills
• Strong interpersonal skills, with the ability to build positive relationships with supporters, volunteers, businesses and community groups
• Strong organisational skills and attention to detail
• Ability to manage multiple activities simultaneously and prioritise effectively
• Ability to motivate and engage supporters, volunteers or customers
• Good IT skills, including Microsoft Office
• Experience of using CRMs (databases) to collate data, create impact reports and input and manage donor information
•  Ability to work independently and use initiative
• Commitment to the aims and values of RASASC

Desirable

• Experience of community fundraising or supporter engagement
• Experience of supporting fundraising events or challenge events
• Experience of creating content for social media, newsletters or email communications
• Knowledge of fundraising good practice and donor stewardship
• Experience of working with volunteers.

Personal Qualities

We are looking for someone who is:

• Passionate about the work of RASASC and committed to supporting survivors
• Enthusiastic, positive and motivated, with a genuine desire to make a difference
• Highly organised, able to manage a range of activities and priorities effectively
• A confident relationship-builder who enjoys meeting new people and developing connections
• Creative and proactive, with the ability to identify new fundraising opportunities and engage supporters
• An excellent communicator, both verbally and in writing, with the skills to inspire and engage a wide range of audiences
• Comfortable working independently while contributing positively to a team
• Flexible and adaptable
• Happy to travel across Surrey and surrounding areas to meet supporters, attend events and represent the charity
• Committed to delivering excellent supporter experiences and building long term relationships

Additional Requirements

• The role requires occasional evening and weekend working to attend fundraising events, networking opportunities and supporter activities
• Willingness and ability to travel across Surrey and surrounding areas to meet supporters, attend events and represent the charity

Why Join Us?

Community fundraising and challenge events at RASASC have grown significantly over the last two years, exceeding income targets and creating exciting opportunities for future development.

This is an excellent opportunity for someone who is passionate about making a difference and keen to develop their fundraising career. The successful candidate will gain experience across community fundraising, events and challenges, supporter stewardship and individual giving, while being supported by an experienced Fundraising Manager. As a new role within a growing fundraising programme, there is real opportunity to shape and develop the position, bring fresh ideas, and play a key role in building sustainable income for the future.

The successful candidate will have the opportunity to help shape the next phase of an established fundraising programme, build meaningful relationships with supporters and play a direct role in securing income that enables RASASC to continue supporting survivors across Surrey.

We are proud to be a caring, compassionate and committed team, united by the belief that survivors deserve the very best support. We care deeply about our work and work collaboratively to make a difference every day. We're looking for someone who shares our values, brings energy and enthusiasm to their work, and wants to be part of a team that is supportive, welcoming and passionate about creating positive change.

In return, we can offer you 25 days annual leave (pro rata for part-time hours, eight public holidays (pro rata for part-time hours) contributory pension scheme and reimbursement of travel expenses at 55p per mile.

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact:

Helen Stanley (Fundraising Manager) - contact details on our advert on our website

or Daisy Anderson (Chief Executive Officer) - contact details on our advert on our website

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups

How to Apply:

Please download the application form from our website and email it to Liz Joyce, as per the details on our website

Please note we do not accept CVs.

This recruitment will close by 12 noon Tuesday 1st September 2026. First interviews will be held on Tuesday 8th September or Wednesday 9th September.

Role Purpose

The Operations Manager is responsible for overseeing the operation of multiple projects run by Bassetlaw Foodbank (BFB). They will be required to deputise for the CEO, ensure compliance is followed, that BFB’s premises are well maintained and all projects have what they need to operate on a daily basis.

About us

Bassetlaw Foodbank was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.

Key Responsibilities

Main Duties:

· Supporting the CEO; in line with the structure chart, managing paid resources (including deputising as needed).

· To oversee and ensure the operation of all BFB’s projects in tandem with one another.

· Managing volunteers across several charity projects.

· Being responsible for compliance across BFB’s sites.

· Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.

· Occasionally acting as a key ‘face’ of Bassetlaw Foodbank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.

· Being a contact point for the organisation in relation to the charity including supporters, volunteers, referral agencies and clients.

· Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.

· Be responsible for good operational standards and working practices in the warehouse and storage areas.

· Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.

· Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity. This includes talking directly to service users to triage their requests for emergency food parcels.

· Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.

· Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.

· Overseeing operational spending and other financial transactions in line with the budget.

· Ensuring all charity vehicles are maintained and compliant.

· Develop relationships with the outlying community to ensure access for all.

· Being a key holder for BFB’s sites and responding to call-outs as required.

· Occasionally filling in as the key member of staff on the mobile community shop, including driving the van and serving customers.

· Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.

Person Specification

Essential Skills & Experience

• Strong communication, interpersonal and relationship-building skills.
• Confidence representing an organisation in public and community settings.
• Ability to work independently and proactively.

· A willingness to work flexibly within the week determined by operational priorities.

· Safeguarding training Level 2, or a willingness to complete.

· Food Hygiene Level 2, or a willingness to complete.

• Good organisational skills and ability to manage multiple activities.
• This role requires the post holder to move stock in our warehouse, and occasional cover operations on our mobile community shop, so the ability to carry out heavy lifting, following manual handling procedures, is essential.
• Full driver’s licence.

Desirable

• Experience working in the voluntary or community sector.

· Experience working with or coordinating volunteers.

• Experience managing a charity or businesses’ operations.
• A knowledge of compliance and health and safety.

Personal Qualities

• Passion for tackling poverty and supporting a local community.
• Friendly, approachable and confident communicator.
• Self-motivated and able to take initiative.
• Organised.
• Flexible and willing to work outdoors and in community settings.

About the role

Hours: 26 hours a week. We envision working across regular days (Tuesday to Friday) throughout the week, with some flexibility required on occasion.

Salary: £19,438 pro rata (£28,041 FTE equivalent)

Location: The role will be based at Bassetlaw Foodbank’s office in Worksop, but regular travel to events, meetings and other opportunities across the district will be required.

Line Manager: CEO

Additional information: Outdoor working and community outreach are occasional parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.

Please note that as this role may include working with vulnerable adults the successful candidate will be subject to a successful DBS check.

Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.

Team: Casework

Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home

Duration: Permanent

Reporting to: Head of Casework

Responsible for:          Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses

Hours of work: 40 (5 days per week including lunch break)

Overview of the role

The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs.  The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.

Internal relationships

All staff, volunteers and guests

External relationships

External service providers and partner organisations

Areas of responsibility

1. Advice and advocacy

· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively. 

· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks 

· Attending appointments with guests as needed and carrying out home visits 

· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests

· Creating best practice guidelines to ensure consistency and accessible support.

· Working with colleagues to ensure acceptable workloads are maintained.

· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.

2. Internal liaison

· Building and maintaining working relationships with Caseworker colleagues.

· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.

· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.

3. External liaison

· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these 

· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services 

· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions 

· Liaising with volunteers at both Night Shelters and Day Centres.

4. Women’s Night Shelter lead

· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.

· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.

· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.

· Maintaining all safeguarding and risk management protocols.

5. Monitoring impact and administration

· Collating statistics and outcome measurements of the casework service for both internal and external use 

· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system 

· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures 

· Managing a small casework budget 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

6. Line Management responsibilities

· Line manages up to three Caseworkers, providing support, direction and accountability.

· Carry out annual appraisal, track training & development and oversee professional development.

Person Specification

Essential

· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups 

· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs 

· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care 

· Ability to adopt an assertive approach when needed

· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits 

· Up-to-date knowledge of the welfare issues and legislation affecting homeless people 

· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support 

· Knowledge of relevant support services available to homeless people, particularly in West London 

· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress 

· Ability to maintain good relationships with colleagues and external service providers 

· Highly organised with strong time-management skills 

· Ability to keep clear and up-to-date case records 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

· Ability to work independently and take the initiative to make important decisions

· Flexible and supportive team member with excellent communication skills 

· Ability to adhere to and implement Health & Safety, HR and operational policies 

· Understanding of and commitment to Equal Opportunities 

Desirable

• Experience of working alongside volunteers

Other

• Has eligibility to work in the UK
• To be able to adhere and work within Glass Door’s policies and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development