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Location: Hybrid working - Part London (E14) office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £28,250 per annum
Hours: 35 hours per week
Closing date: Monday 24 August 2026 at midnight
Interview date: Wednesday 2 September 2026 over video on Teams
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Supporter Care Coordinator.
The role is very much supporter facing; in many cases you will be the first contact that supporters will have with Breakthrough T1D. You will be responsible for thanking supporters, dealing with queries and updating supporter details. You will also ensure that donations from supporters are entered accurately on the database and create reports for the Finance team. You will be required to develop good relationships with all teams and have the passion and desire to help out where necessary with additional tasks.
Experience required
You’ll have previous experience of:
- Working in a customer service environment
- Working on a recognised database
- Administrative experience
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Job Summary
Yorkshire’s Brain Tumour Charity is a small charity with big ambitions. We support brain tumour patients and families across Yorkshire and fund pioneering research in our region.
We're now looking for an exceptional Patient Empowerment Coordinator to lead the delivery of our exciting new Empowering Choices programme, funded by Macmillan Cancer Support.
This innovative project has been designed alongside people affected by brain tumours to ensure nobody faces their diagnosis alone. You'll help people in Yorkshire feel informed, confident and empowered throughout their journey by providing practical support, developing new resources, strengthening partnerships with NHS teams and creating opportunities for people to learn from others with lived experience.
This is a unique opportunity to shape a brand-new service from the ground up. You'll have the freedom to develop new ideas, build meaningful partnerships and make a lasting difference to the lives of brain tumour patients and their families across Yorkshire.
Responsible to:
Chief Executive Officer
Salary:
£25,500 – £26,500 (depending on experience)
Contract:
Fixed-term (24 months – subject to continued funding)
Hours:
Full-time (job-share considered, alongside flexible and hybrid working – we are open to conversations about how this role works best for you)
Location:
Your contractual place of work will be your home address. This is a community-based role covering Yorkshire, and you will spend much of your time visiting patients, partners and healthcare settings across the region. You may occasionally be required to attend our office in Leeds for team meetings, training or specific organisational needs.
Who This Role Is For:
This role would suit someone who:
- Is passionate about improving the lives of people affected by serious illness in Yorkshire
- Enjoys building trusted relationships with patients, carers and healthcare professionals
- Wants to develop an innovative new service that makes a real difference
- Thrives in a small, supportive organisation where they can shape their own work
- Is organised, compassionate and motivated by helping people feel more confident and informed
Key Responsibilities:
Patient Support & Empowerment
- Provide personalised practical and emotional support to people affected by brain tumours in Yorkshire throughout their journey
- Support patients before and after important appointments, helping them prepare questions and understand information
- Help people access the right services, information and support at the right time
- Promote confidence, wellbeing and self-advocacy through person-centred support
Developing Resources
- Lead the development of practical, accessible resources that help people in Yorkshire navigate life with a brain tumour
- Create appointment preparation tools, information guides and digital resources
- Ensure all resources reflect the voices and experiences of people with lived experience
Partnership & Community Engagement
- Build strong relationships with NHS neuro-oncology teams, Clinical Nurse Specialists and partner organisations
- Develop referral pathways that improve access to Yorkshire's Brain Tumour Charity services
- Represent the charity at partnership meetings, conferences and professional networks
Peer Support & Volunteer Coordination
- Create opportunities for people affected by brain tumours in Yorkshire to connect with others who share similar experiences
- Coordinate volunteers and buddies supporting the programme
- Ensure people with lived experience remain central to the design and delivery of the project
Monitoring & Project Delivery
- Monitor outcomes and demonstrate the impact of the programme
- Collect feedback and produce reports for Macmillan Cancer Support
- Help ensure the long-term sustainability and future development of the programme
Person Specification:
Knowledge & Experience
Essential
- Experience of delivering projects or services within the charity, health or community sector
- Experience of providing person-centred support
- Excellent communication and relationship-building skills
- Strong organisational skills with the ability to manage competing priorities
- Confident using Microsoft Office and other IT systems
- Ability to work independently whilst contributing positively to a small team
Desirable
- Experience working within cancer services, neurological conditions or long-term health conditions
- Experience working alongside NHS services
- Experience coordinating volunteers or community initiatives
- Experience of monitoring and evaluating projects
- Understanding of shared decision-making and co-production
Personal Attributes
- Compassionate, approachable and empathetic
- Calm, emotionally resilient and supportive
- Positive and encouraging
- Highly organised and self-motivated
- Flexible and willing to travel across Yorkshire
- Passionate about empowering people to make informed choices about their care
Other Requirements
- Full UK driving licence and access to a vehicle
- Willingness to work occasional evenings and weekends
About Yorkshire’s Brain Tumour Charity:
Founded in 2003, Yorkshire's Brain Tumour Charity provides vital support to brain tumour patients and their loved ones whilst funding innovative research across our region.
Our vision is a Yorkshire where nobody faces a brain tumour diagnosis alone.
We provide peer support groups, one-to-one wellbeing support, welfare advice, financial assistance and invest in pioneering research that improves outcomes for people affected by brain tumours.
What We Offer:
- Flexible and hybrid working, with a high degree of autonomy over how you structure your week
- A supportive and values-driven team environment
- Generous pension contribution (above statutory minimum)
- Opportunities for professional development and training
- The opportunity to lead an innovative Macmillan-funded programme with genuine impact
- A culture built around integrity, compassion, community and ambition
How to Apply:
Please send a CV and covering letter to:
David Grant-Roberts, CEO
Application deadline: Sunday 30th August
Interviews: Week commencing 14th September
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a compassionate, highly motivated individual with experience in addiction recovery, behaviour change, wellness, and/or mental health to join our small, passionate team.
Role details: Full-time (30–37.5 hrs available) | £24,784–£28,734pa | Home-based, equipment supplied | 27 days leave + Christmas Eve, rising to 31 max | Now Pensions | EAP with Health Assured | Permanent, subject to probation.
You'll support volunteer facilitators and partners to grow SMART Recovery meetings across the South of England (excluding London), making our 4-Point Programme(s) more accessible to people managing addictive behaviour(s):
- South East: Berkshire, Buckinghamshire, East Sussex, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey, West Sussex
- South West: Bristol, Cornwall, Devon, Dorset, Gloucestershire, Somerset, Swindon, Wiltshire
Applicants must reside in the South of England, excluding London.
Job share considered: One employee can cover both regions, but we're open to a job share, i.e. one person for the South East 3 days per week, another for the South West. If full-time or dual-region work isn't feasible, please still apply.
What you'll need:
- Hands-on experience facilitating groups/meetings and an understanding of great facilitation.
- General awareness of addiction recovery and/or our 4-Point Programme(s); being a qualified SMART Recovery or SMART Family & Friends Facilitator, or former participant, is an advantage.
- Ability to bring people together, champion our mission, and create a safe, empowering space for growth and recovery.
- Strong presentation skills that engage, inspire, and inform, with volunteers, via Zoom training, or partners.
- Willingness to grow our footprint, diversify partnerships, and encourage uptake, including representing UKSR at events and conferences.
- Ability to work autonomously to a high standard.
- Stable internet connection and dedicated work space.
- Valid UK driving licence and a car for regular regional travel.
We welcome applicants with lived experience of addiction, your own journey or closeness to someone else's, bringing empathy, authenticity, and deep respect for others' experiences.
You'll be self-motivated, highly organised, able to manage time, workload, and travel independently, and skilled at uplifting and empowering others. Also with the emotional intelligence to support people who've faced adversity within clear professional boundaries.
Essential experience:
- Working with individuals/professionals in a relevant sector (addiction services, behaviour change, wellness, mental health).
- Supporting and developing volunteers.
- Delivering training, ideally in peer-support or recovery settings.
- Building strong working relationships with relevant organisations.
- Giving/receiving feedback and reflective practice.
You'll also contribute to key projects shaping SMART Recovery's future, so project management skills are required Particular interest in training and programme quality, volunteer management, social media/marketing, or business development can be developed as part of your role.
As a home-based role, you'll build meaningful relationships remotely, via email, phone, and video calls, bringing energy and adaptability to make remote working feel personal and productive. Regular travel across your region(s) is essential, visiting meetings and partners and supporting facilitators.
It is essential that you live in the South of England (excluding London).
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.
As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.
You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
About the Role
We are looking for a Peer Researcher to join our Research Team. As a Peer Researcher you will be part of the project team completing service evaluation within our Day Service. You will be involved in planning and facilitating research groups, planning the practical elements of the evaluation within the Day Service and reporting on data gathered throughout the project.
This is a collaborative role, where you will work alongside other team members and our community to ensure the evaluation is impactful and inclusive.
If you have the skills and enthusiasm we are looking for, we would love to hear from you.
Principal Duties and Responsibilities
- Plan research groups alongside research coordinator
- Co-facilitate research groups with members, staff, families and external
- Stakeholders including commissioners and health and social care professionals
- Collate data from the research groups with research coordinator
- Co-design plans for sharing the findings of the project within the Headway
- community and externally
- Co-present findings of the project within Headway London and externally
Key Relationships - Internal and External
Internal: Members and volunteers, Therapy service staff, Service managers
External: External partners, this includes, universities, community neuro
teams, integrated care boards
Other
Apply the Headway London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Job Title: Helpline Advocacy Coordinator
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an exciting opportunity to join Refuge as a Helpline Advocacy Co-ordinator.
The Helpline Advocacy Co-ordinator – London (HAC) provides short-term, targeted advocacy to victim/survivors of domestic abuse based in London, who present with complex or additional barriers to accessing safe accommodation and support services.
The role builds on initial helpline contact to deliver enhanced, focused support, including proactive follow-up and advocacy with statutory and voluntary agencies to secure safe outcomes. This includes working closely with housing departments across London boroughs, refuge providers, and specialist services to overcome barriers and facilitate access to accommodation and support.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 1 September 2026
Interview Date: 10 and 11 September 2026
The client requests no contact from agencies or media sales.
Purpose of the role:
To coordinate high quality employability training programmes, supporting & equipping women who have experienced multiple disadvantages to progress into work, further training or volunteering. The Training Coordinator must be an experienced trainer and facilitator, with experience of working with vulnerable adults. Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female.
Job Title: Luminary Women Training Coordinator
Based in: Luminary Women, Camden
Reports to: Senior Programme Manager
Hours: 40 hours per week
Salary: £31,930 per annum
Key Responsibilities:
Programme Facilitation:
● Coordinating Luminary’s twelve month Employability & Independence Training Programme, including facilitating programme sessions, coordinating external facilitators and specialist trainers
● Assist Senior Programme Manager with regularly reviewing Programme Curriculum. Working collaboratively with the Employability Coordinator and Baking Teachers to oversee its evolution and adaptation based on learner needs and changing trends within the employment market.
● Working in collaboration with Luminary’s Progression Support Workers to resolve barriers to engagement and learning for women and tailor learning to support needs.
● To host a trauma informed learning environment, creating and maintaining a safe space for trainees to be trained and supported in
● To meet the key performance indicators attached to contractual delivery and funder requirements, including Luminary’s goal to see 80% of trainees, attend 80% of the training programme.
● Facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.
● Work closely with Progression Support Workers to ensure trainees transition smoothly between programme phases. ● Regularly monitor risks associated with trainees & escalate any safeguarding concerns via Luminary’s Safeguarding Protocols.
Programme Marketing and Recruitment:
● Coordinate the recruitment of trainees on to the programme, including assisting the Senior Programme Manager to assess suitability in line with Luminary’s referral criteria.
● Coordinate and conduct the application process, interviews and onboarding in a trauma informed way, creating the safety survivors need to take a huge step in their recovery by exploring this opportunity with Luminary.
● Promote the programme and liaise with referral agencies to successfully generate enough referrals to fill all trainee spaces available.
● Assist the Senior Programme Manager to develop strategic partnerships with relevant organisations in the charity sector and local government, to market the programme and attract referrals.
● Work in collaboration with the Baking Teachers and Progression Support team to carefully onboard trainees, setting the culture of learning and communicating expectations to set them up to successfully complete the programme.
● Coordinate and facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.
Line Management:
● Line manage a small team of Teaching Assistants who are all Luminary Programme graduates. Ensuring they are well supported, trained to a high standard and delivering Luminary’s vision of vocational training for women.
Training Management:
● Assist the Senior Programme Manager in evaluating the services Luminary offers for: reporting to funders, completing new funding applications and internal monitoring.
● Responsible for maintaining accurate and complete training records, including tracking and monitoring learner progress and development to support high accreditation pass rates and good retention.
● Contribute your experience of best practice to shape the way Luminary operates effectively
● Undertake any additional duties within the scope, spirit and purpose of the role as requested by the Senior Programme Manager.
● To take reasonable care for the health and safety of learners in accordance with legislation, and government guidelines.
Person Profile Necessary:
● Experienced group facilitator, minimum two years of proven experience
● Experience of training within non traditional learning environments with disadvantaged groups
● Person-centred approach to learning and support that is trauma-informed including proven experience of managing group dynamics and behavioural conduct in a learning setting
● Comfortable providing clear and compassionate feedback to support the learning environment and trainee development
● Experience of and ability to plan, write, deliver and evaluate training sessions for employability programmes with knowledge of meeting the quality standards related to learning
● Personable, patient & resilient with excellent communication skills, both verbal and written
● Experience setting boundaries and investing in own mental wellbeing whilst supporting others
● Organised with record keeping, time-keeping, and communication
● Motivated & hard working and able to learn new things quickly
● Able to multitask effectively with the tools to cope well in a fast paced environment
● Able to work independently and initiate tasks as needed; able to work well in a team
● Flexible and able to accommodate change
● Effective use of ICT within a learning environment. Competent in using IT and digital platforms (such as Airtable, Slack, Canva, G Suite & Microsoft Office)
● Sympathetic to Luminary’s faith ethos
Desirable:
● Experience in teaching, training, or in adult learning, with a certificate in adult education or willingness to work towards this.
● Experience developing inclusive, supportive and accessible training environments for neurodivergent individuals or individuals with additional needs
● Advice & guidance qualification
● Experience of support work and pastoral care
● Experience of the VAWG sector
● Experience of developing or shaping new services
Deadline for applications: 9am on Thursday 20th August 2026
Start date: From Monday 7th September 2026
Please hold the following dates for the interview process:
1st interviews (online): Monday 24th August 2026
2nd Interview (in person): Thursday 27th August 2026
The client requests no contact from agencies or media sales.
About Hope for the Young
Hope for the Young removes the obstacles to young refugees and asylum-seekers’ education and wellbeing through mentoring, advocacy, and financial support.
The Mentoring Programme supports young refugees and asylum-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors can help with teaching English, enrolment advice, study skills, confidence and trust building, and can provide emotional and practical support that will help the young people access new services, adapt and settle into their communities.
The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and asylum-seekers to access education in the UK.
About this role
We are recruiting both a full-time and part-time Mentoring Programme Coordinator to manage our high-quality Mentoring Programme that supports young people seeking safety in the UK to achieve goals tailored to their needs. The programme aims to help them access education, improve their English, increase independence skills, build confidence, access appropriate services, reduce isolation, and adapt to life in the UK.
We are looking for an outstanding candidate who is passionate about supporting young people seeking sanctuary to adapt to life in the UK and reach their full potential. You will have volunteer management experience and be enthusiastic about the impact they can have on those in need. You will also have a background in, or strong knowledge of, the needs and common challenges of young refugees and asylum seekers.
You will be responsible for building and maintaining strong partnerships with refugee support organisations, colleges and social services to maintain steady referrals to the programme. You will be required to assess young people’s needs and carefully match them with mentors with the relevant skills and experience. You will simultaneously recruit, train and support volunteers to provide weekly one-to-one support to their mentees and carefully monitor the progress of each relationship. Further to this, you will be responsible for responding to safeguarding concerns and providing casework support for young people when issues arise that are beyond the remit or capacity of the mentor. You will also need to maintain strong professional boundaries.
You will also be required to evaluate and monitor the progress of your mentoring relationships, keeping databases up to date and maintaining accurate reporting. Due to the nature of the programme, flexibility will be key to success and you will be required to travel across London and attend meetings in the early evenings (you can take this time back according to our Time Off In Lieu Policy). We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).
You will also be part of an out-of-hours safeguarding rota, approximately once every six weeks, with time given back in lieu.
You will be one of 8 members of staff working alongside a team of dedicated volunteers. Being part of a small team, you will get the opportunity to contribute ideas and help to shape Hope for the Young as we grow and support more young people than ever before.
Main duties and responsibilities
Volunteer Management and Support
1. To co-ordinate a team of volunteer mentors who will provide targeted practical, educational and emotional support to young refugees and asylum seekers on a weekly basis.
2. To ensure the volunteer mentors support young people to access services and develop skills which lead to increased levels of education and employment and support them in making choices which will help them improve their physical, psychological and social well-being.
3. To facilitate a shared culture of co-operation and joint learning.
4. To increase retention of volunteers by ensuring all mentors feel welcome, valued and part of Hope for the Young.
5. To ensure safeguarding and child protection processes are in place and adhered to at all times, as well as maintaining professional boundaries.
6. To keep mentors and mentees updated regularly with relevant events and opportunities to support their learning and personal development.
Recruitment, Training and Matching
7. To develop relationships with potential sources of volunteer mentors and post role descriptions on various platforms to expand the volunteer base.
8. To recruit a diverse range of volunteer mentors, including those with lived experience. This will include reviewing applications; interviewing candidates; taking up references; processing DBS checks; and inducting and training volunteer mentors into their role.
9. To deliver further training to volunteer mentors, with the support of external organisations, which will support them to deliver effective mentoring sessions to their mentees.
Outreach and Partnerships
10. To work with refugee community organisations and statutory agencies to create referral and access pathways into and out of the mentoring programme, and to promote the programme as widely as possible.
11. To ensure that partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis.
12. To report back to referral organisations to highlight progress achieved within the mentoring relationships, as well as any challenges.
13. To represent Hope for the Young at external networking meetings.
Youth Assessments and Support
14. To carry out thorough assessments of vulnerable young people referred to Hope for the Young, to understand their support needs in order to provide appropriate support.
15. To build a relationship of trust with the young people so that they can inform you of any problems arising within their mentoring sessions, and so that you can effectively track their progress.
16. To provide ad-hoc casework support to young people when issues arise that are beyond the remit or capacity of their mentor; signposting and referring on to other organisations for additional support when necessary.
17. To keep in contact with young people throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.
Monitoring and Evaluation
18. To ensure Salesforce records are up to date and have accurate information, including updating case notes and safeguarding concerns in a timely manner.
19. To ensure mentors complete session reports after every meeting, and to carry out 3-week, 3-month and 6-month reviews with mentors and mentees.
20. To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.
21. To attend regular supervisory sessions with your line manager and produce verbal/written reports on the programme as appropriate.
Other Duties
22. To help organise and facilitate Hope for the Young’s annual party and quarterly social events to celebrate young people’s achievements and create a sense of community within Hope for the Young.
23. To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.
24. To act at all times in compliance with all policies and procedures of HftY, and ensure filing and storage systems are managed in line with GDPR.
25. To undertake training relevant to the job in order to keep up to date with issues relevant to providing a good service for refugee and asylum-seeking young people.
26. To undertake any other appropriate duties relevant to the post.
This job description will be reviewed on a regular basis to respond to any changing needs of the post.
Benefits
• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period
• Flexible/hybrid working arrangements
• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline
• Regular development opportunities to support professional development
• Quarterly wellbeing afternoons – group outings or activities to relax and unwind
Further Information
• You must have the right to work in the UK to apply for this job.
• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.
• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.
• There is a 3-month probation period for this role
To Apply
We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Mentoring Programme Coordinator, we would love to hear from you.
We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.
Here are all the details to apply:
• In the application form, please demonstrate how you meet the person specification for this post and explain why you would like to work for Hope for the Young.
• Please also complete our equal opportunities form which will appear once you have submitted your application.
• The deadline to apply is 8am on Tuesday 25th August
• Interviews will be held on 2nd, 3rd and 4th September
The client requests no contact from agencies or media sales.
Senior Academic Representation Coordinator
Are you passionate about empowering others to be heard and drive meaningful change?
Do you want to help student leaders navigate the higher education landscape and shape their academic experiences?
Then we’d love you to join us as our Academic Representation Senior Coordinator! You’ll be responsible for leading operational delivery of academic representation systems across departments and faculties, creating an empowering and supportive environment to ensure students have an active voice in shaping their academic experiences. In this role you’ll coach senior student leaders, manage high impact volunteers, and build collaborative voice mechanisms in partnership with university stakeholders.
The Role
Role: Academic Representation Senior Coordinator
Hours: 35-hours per week (to be worked flexibly)
Salary: Grade C £31,357.00 to £35,550.18 per annum
Contract: Permanent
Location: Exeter/Hybrid
Who are we?
The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have nearly 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
- You’ll be able to create and embed inclusive volunteer practices and support systems that empower a diverse range of student leaders to be impactful.
- You’ll know how to navigate complex university policies or higher education topics, translating them into practical insights that empower student leaders to lobby for change.
- You’ll be skilled in managing operational processes, project timelines, and resources to ensure academic representation systems run effectively.
To view the role profile and to find out more about working with us and how we help our students LOVE Exeter, please visit our website.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
How to Apply
NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website.
Application Timeline:
- Closing Date: 10am on Wednesday 26 August, 2026
- Shortlisting: Thursday 27 August, 2026
- Interviews: Wednesday 2 September, 2026
You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
- Please outline your experience of supporting and managing diverse volunteers to deliver positive impact.
- Please tell us about your approach to empowering others to understand, navigate and challenge complex policies or decision-making.
- What is your understanding of our values, and how would you use them to support student representatives in the Guild?
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days.
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
- Unfortunately, if we receive your application after the closing date, we will not be able to consider it.
Meet your new Manager, Tom Clemo Academic Representation Manager
If you’d like an informal chat with me to find out more about the role, the team and what we’re looking for in the Academic Representation Senior Coordinator role, you can get in touch using the details located on our website.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.
The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.
You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing support in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.
The Role
Role: Student Activities Coordinator
Hours: 35 hours (to be worked flexibly)
Salary: Grade B, £26,852 - £30,443 per annum
Contract: Permanent
Location: Exeter/Hybrid
Who are we?
The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation who are looking forward to shaping a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
- You’ll have some experience volunteering or working with volunteers.
- You’ll be capable of seeking out new opportunities and inspiring new approaches.
- You’ll know how to motivate, facilitate and guide others to enable their development.
To find out more about working with us and to view the role profile please visit our website.
We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
How to Apply
Application Timeline:
Closing Date: 0930 Monday 17th August 20256
Shortlisting: 18th and 19th August 2026
Interviews: 27th/28th August 2026
You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
- Please outline why you want to apply for this role, including how your values align with those of the Students’ Guild
- Please outline your experience of supporting and empowering others to deliver volunteer led events, activities or projects
- Please describe your approach to collaboratively working with others whilst managing difficult situations
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa
- Applications received after the above closing date will not be considered
For general enquiries or if you'd like an informal chat with the team to find out more about the role, the team and what they’re looking for in our new Student Activities Coordinator please do get in touch, we would love to hear from you.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Coordinator – London
Role Details
Job title: Employment Coordinator
Reports to: Client Services Manager - London
Location: London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)
Salary: London- £29000 (Salary band:£29,000 - £32,000)
Hours: 37.5 hours per week
Contract: Fixed term contract to end of June 2027
Background
Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.
This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.
Overall Purpose
The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.
In summary, this role will be responsible for:
· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.
· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.
· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues
· Providing 1:1 information, advice, and guidance to the programme participants.
· Supporting monitoring and reporting activities to track client engagement and outcomes.
Key Responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.
Outreach & Engagement
· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.
· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.
· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.
· Represent Breaking Barriers professionally at outreach events and partner-led activities.
Client Onboarding
· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.
· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.
· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.
· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.
· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.
Workshops & Group sessions Co-Delivery
· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.
· Coordinate and deliver remote group sessions and job clubs.
· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.
· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.
· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.
Monitoring and Reporting
· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.
· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.
· Contribute case studies and participant stories to evidence impact for funders and internal reports.
· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.
Safeguarding
· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.
· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.
Person Specification
Essential
· Experience providing support, advice, or guidance to individuals facing multiple barriers.
· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.
· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.
· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.
· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.
· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.
· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.
· Experience using a CRM or case management system to maintain accurate client records.
· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.
· Knowledge of the London employment, education, and training landscape.
· Willingness and ability to travel to community locations across London.
Desirable
· Experience working in or alongside asylum contingency accommodation or similar residential settings.
· Experience supporting monitoring, data collection, or reporting for funded projects or services.
· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).
· Lived experience of seeking sanctuary or forced migration to the UK.
Additional Information
· This role will require travel to community locations and partner venues across London.
· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).
· This role is subject to an DBS check.
Our Commitment to Diversity and Inclusion
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Join ACT and help shape the future of Citizenship education
The Association for Citizenship Teaching (ACT) is the national subject association for Citizenship education. We support teachers, schools and education leaders through professional development, teaching resources, research and policy engagement to ensure every young person benefits from a high-quality Citizenship education.
This is an exciting time to join ACT. Following the Government's Curriculum and Assessment Review, Citizenship education is being strengthened across secondary education and introduced as a statutory subject in primary schools for the first time. ACT is working closely with government, education partners and schools to help shape this next chapter.
We're looking for a Membership and Communications Coordinator to join our small, friendly and collaborative team.
This varied role combines membership support, administration and digital communications. You'll be the first point of contact for many of our members, helping to deliver excellent customer service while supporting our communications across email, social media and our website.
What you'll be doing
- Supporting and retaining ACT members through excellent customer service
- Managing membership records and helping maintain our CRM database
- Coordinating email newsletters and member communications
- Drafting and publishing website and social media content
- Supporting marketing campaigns and membership growth
- Providing administrative support across communications, events and organisational projects
- Monitoring membership and engagement data to inform our work
About you
We're looking for someone who is:
- Friendly, organised and proactive
- An excellent communicator with strong written English
- Experienced in administration or customer service
- Confident using IT systems and databases
- Interested in communications, marketing and digital content
- Enthusiastic about supporting education and the work of a national charity
Why join ACT?
As a small charity, every member of our team makes a real difference. You'll have the opportunity to work with teachers, policymakers and education organisations across England while helping strengthen Citizenship education for thousands of young people.
We offer:
- Hybrid and flexible working
- 25 days annual leave plus bank holidays
- 6% employer pension contribution
- Employee Assistance Programme
- Salary sacrifice scheme
- A supportive, collaborative team with opportunities to develop your skills
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, we'd be happy to discuss these with you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Minerva Women's Centre Coordinator
Salary: £28,000 - £32,000
(Please note that we advertise the full salary band for our roles in order to provide full transparency about what salary can be achieved in this role. Any offer that we make will be within this band, and based on the level of skill and experience that you bring.)
Location: Hammersmith. Please note that this role will be based in an office 5 days a week.
Hours: Full-time - 35 hours per week
Contract: Fixed term until March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The Project
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System, through dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
The Role
Working as a Women Centre Coordinator you will be responsible for supporting the operational delivery of the Minerva London service in your designated region of London, including leading on activities and supporting the Women’s Centre and partnerships. As the Minerva Women Centre Coordinator you will be responsible for enhancing the offer to women referred into the Minerva service by supporting them to engage with their local women’s centre provision. You will be based at your regional women’s centre five days a week, as the first point of contact for women entering the centre space or contacting the service via the centre helpline. As the Women Centre Coordinator you will create and deliver a relevant and lively activities programme for women to attend, in partnership with Minerva’s specialist delivery partners.
An integral part of the Women Centre Coordinator role will include, delivering planned monthly calendar of events and sessions, working in collaboration with the North and East Women Centre Coordinators.
This role with involve safeguarding and risk management for all activities taking place within your centre.
About You
In order to be successful in this role you will have previous experience of office management and administration roles, great interpersonal and communication skills, and a strong interest in supporting women in the criminal justice system. Ideally you will bring knowledge of issues that face offenders and those at risk of offending, and experience of working with women experiencing issues related to offending such as homelessness, substance misuse, domestic violence or mental health.
How to apply:
Please apply with an up to date copy of your CV and a cover letter.
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Closing date: 23rd August 2026
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Interviews will take place on a rolling basis so we recommend that you submit your application as soon as you are able to do so
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London.
Sounds great, what will I be doing?
In this role, you will take ownership of a caseload of individuals at risk of homelessness, delivering proactive and outcome-focused interventions that prevent homelessness and support sustainable housing solutions. Working in a fast-paced environment, you will be responsible for achieving service targets, monitoring performance against key outcomes, and ensuring statutory duties are met within required timescales.
Using your specialist knowledge of housing and homelessness legislation, including the Homelessness Reduction Act 2017, you will carry out detailed housing assessments, identify barriers to housing stability, and develop practical, co-produced Personal Housing Plans that drive measurable results. You will actively negotiate with landlords, housing providers, local authorities and partner agencies to secure accommodation and prevent tenancy breakdown wherever possible.
The role requires strong case management and excellent organisational skills, as you will manage competing priorities, maintain accurate records, and ensure all actions are progressed promptly. You will be expected to monitor outcomes, track performance, and contribute towards contractual and service KPI delivery, ensuring that intervention targets are consistently achieved.
You will build and maintain effective partnerships across the housing sector, welfare services and community organisations, identifying opportunities that improve housing outcomes for clients. Success in this role will require persistence, resilience and a solution-focused mindset, with a strong emphasis on achieving positive move-on outcomes and reducing homelessness across the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have knowledge, experience or relevant qualifications relating to housing and homelessness legislation, including the Homelessness Reduction Act, private rented sector housing, eviction processes, welfare benefits and tenants' rights. They will understand the causes of homelessness and have experience delivering effective interventions that achieve tangible outcomes for individuals facing housing challenges.
You will be comfortable working within a highly target-driven environment, managing a busy and demanding caseload while balancing multiple priorities and competing deadlines. You will be motivated by achieving results, able to monitor your own performance against service targets, and committed to delivering high-quality outcomes within required timescales.
We are looking for someone with strong influencing and negotiation skills who can build productive relationships with landlords, housing providers, local authorities and other key stakeholders. You will be commercially aware in your approach, confident presenting housing solutions, and able to overcome barriers to secure positive housing outcomes for clients.
The successful candidate will be highly organised, self-motivated and confident working independently with a high level of autonomy. They will have excellent IT skills, experience maintaining accurate case records and databases, and the ability to analyse information and make informed decisions quickly.
Most importantly, you will be resilient, proactive and outcome-focused, with a genuine passion for preventing homelessness and helping individuals access and sustain suitable accommodation.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.

