Age service administration officer jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
- Job Title - Communications & Engagement Lead
- Responsible to - Chief Executive Officer
- Salary - £23,000 actual (based on £31,500 full time)
- Contract - Part-Time (28 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance and the time will be given back to you in lieu. We expect team members to work in-person 60% of the time whether that’s at our office in MediaCity or at our delivery locations in Greater Manchester. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
Important dates
- Applications to be received by 11pm on Sunday 5 July 2026
- Video Screening to be complete by 11pm on Thursday 9 July 2026
- Interviews held on Monday 20 and Tuesday 21 July 2026.
ABOUT YOUTH LEADS UK
Youth Leads UK is an award-winning charity that believes young people matter. We support young people furthest from opportunity to build skills, create change, and shape the decisions that affect their lives – from classrooms to communities to boardrooms. We run leadership programmes, deliver social action projects, and publish Youth Leads Magazine – a platform for youth voice and creativity.
Working with thousands of young people across Greater Manchester for over a decade, we are experts in enabling young people to step outside their comfort zones, build real-world skills and grow in confidence. We back young people to lead, in our programmes, in policy spaces and in shaping Britain's future.
Please see our website ‘About Us’ page for more information about our vision, mission and values.
WHY WORK WITH US?
At Youth Leads UK, we believe in creating an environment that helps you thrive both personally and professionally. We offer 30 days of annual leave (including bank holidays) and a part-closure over Christmas and New Year. Our wellbeing programme includes regular socials and time for mental health initiatives, and our base at MediaCity, one of Greater Manchester's most vibrant and sustainable locations, ensures a positive and connected working environment.
We are deeply committed to diversity, equality, and inclusion. That’s why we are a Living Wage Employer, signed up to the Greater Manchester Good Employer’s Charter, and the #ShowTheSalary campaign. It’s important to us that our staff team reflects the communities we serve. We guarantee interviews for our Youth Leads UK alumni, care experienced or disabled individuals, so please let us know in your application if you meet this criteria. We promote equal opportunities and we value the unique perspectives of diverse team members.
As a youth-led organisation, we prioritise employing individuals under 30, aligning with our mission to foster strong connections and relatability with the young people we support. This is in accordance with the Equality Act and reflects our belief in empowering young voices to shape our work.
ROLE SUMMARY
This is the lead communications role at Youth Leads UK - the person who holds our voice, shapes our stories, and makes sure the world hears what our young people are doing and why it matters.
Working closely with the CEO and eventually supported by two Youth Content Creators, you will own the communications and engagement function across all channels and audiences. You will set the tone, maintain the brand, lead our campaigns, and ensure everything we put out reflects who we are and what we stand for.
WHAT YOU’LL BE DOING
Strategy and brand
- Own the Youth Leads UK communications strategy, ensuring our channels, campaigns, and content are coherent, consistent, and purposeful
- Act as the guardian of our brand — maintaining voice, tone, and visual identity across everything we produce
- Work closely with the CEO to align communications activity with organisational priorities and the Generation:NOW strategy
- Analyse performance across channels and use insight to inform what we do next
Campaigns and content
- Lead the development and delivery of youth-led campaigns on issues that matter to our communities - from mental health and civic participation to cost of living and representation
- Oversee the planning and production of Youth Leads Magazine - three editions per year, created by and for young people
- Lead on long-form and strategic content including press releases, impact reports, website articles, and stakeholder communications
- Set the brief for social media content and oversee delivery by the Youth Content Creators, ensuring quality, consistency, and brand alignment
- Manage email communications including newsletters and stakeholder updates
Developing young people
- Provide day-to-day communications direction to two Youth Content Creators — setting briefs, reviewing content, and ensuring brand consistency
- Actively mentor and develop the Youth Content Creators, helping them build skills, confidence, and understanding of professional communications practice. The youth content creators will be line managed by the Head of Programmes, who you will work closely with
- Champion youth voice across all communications output, ensuring young people are authentically represented and genuinely involved in how we tell our story
Media and public profile
- Build and maintain relationships with journalists, editors, and media contacts across local, regional, and national outlets
- Draft and issue press releases, media statements, and reactive comments
- Identify and pursue opportunities to place youth voice in public debate - through opinion pieces, broadcast appearances, panel contributions, and more
- Support the CEO and young people to prepare for media appearances and public-facing engagements
Communicating our impact
- Work with the wider team to translate programme outcomes, data, and young people’s stories into compelling content for a range of audiences
- Produce materials that communicate Youth Leads UK’s impact clearly and powerfully to partners, funders, and the public
- Ensure our digital presence - website, social channels, email - reflects the quality and ambition of our work
OTHER AREAS OF RESPONSIBILITY
- Ensure young people play a strong leadership role across our work
- Keep up to date on new developments and trends within the youth sector
- Administrative duties as required, such as minute-taking, arranging travel and booking venues
- Representing Youth Leads UK at conferences and events
- Act as an ambassador for the organisation
- Ensure Youth Leads UK’s Health and Safety and Safeguarding and any other appropriate policies are adhered to where necessary
- Take reasonable care of your own health and safety and that of others who might be affected by your work as required by law and described in the relevant operating policies and procedures
- Be committed to safeguarding principles and be willing to put the welfare of children and young people at the forefront of your work
- An understanding and belief in the inclusion of all staff, partners and young people irrespective of race, gender, sexuality, age, religion, ability, identity and experience
- Actively promotes and embeds an understanding of equality, diversity, and an inclusive culture
- Able to take personal accountability for key work areas
KNOWLEDGE AND SKILLS REQUIRED
ESSENTIAL
- Strong writing skills - able to produce compelling content across formats, from social media captions to press releases to long-form articles
- Experience developing and delivering communications strategies or campaigns
- Solid understanding of brand, voice, and audience - and how to maintain consistency across channels
- Experience managing or overseeing social media channels for an organisation or campaign
- Ability to use analytics to evaluate performance and make informed decisions about future activity
- Experience writing press releases or supporting media and press engagement
- Confidence building relationships with journalists, media contacts, or external stakeholders
- Excellent organisational skills - able to manage multiple priorities, meet deadlines, and maintain quality under pressure
- Genuine commitment to youth empowerment, social justice, and amplifying underrepresented voices
- Experience with video content production or editing
- Understanding of safeguarding principles when working with young people (training provided)
DESIRABLE
- Proficiency in Canva for creating and adapting branded content
- Experience with email marketing tools and understanding of what makes an effective newsletter or stakeholder communication
- Experience using Adobe Lightroom, Photoshop, or similar tools (training available)
- Experience working in or with the charity, public, or youth sector
- Understanding of civic leadership, social action, or community engagement
- Experience directing, briefing, or supporting others to deliver communications work
- Familiarity with website content management systems
- Experience mentoring or developing junior colleagues or young people
We recruit based on potential, not polish - so don’t worry if one or two of the above are missing - most things can be taught!
ORGANISATIONAL INFORMATION
Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.
All staff are expected to:
- Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.
- Maintain confidentiality at all times in line with organisational policies.
- Successfully complete an enhanced DBS check and provide two independent references before appointment.
- Actively promote an inclusive and diverse culture within the organisation.
The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).
Supporting 1,500+ young people a year to build skills, raise their voices, and lead change — from Greater Manchester to nationally
The client requests no contact from agencies or media sales.
Lead a space that changes young people’s lives
We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.
As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.
What you’ll do
As Hub Manager, you will:
- Lead and develop the hub as a high-impact community asset, responding directly to local needs of young people.
- Design and deliver programmes that support young people’s physical, emotional and social development, using youth voice to shape provision.
- Build strong local partnerships with organisations, funders and community stakeholders
- Drive impact and sustainability, using data, insight and storytelling to evidence change and secure future financial support
- Lead and inspire a team, creating a positive, accountable and high-performing culture
- Oversee operations, including budget management, facilities, safeguarding and compliance
You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.
Who we’re looking for
You’ll bring:
- Strong experience leading youth, community or place-based programmes
- The ability to turn strategy into reality
- A track record of building partnerships and influencing stakeholders
- Confidence in leading teams, driving confidence and performance
- A clear commitment to safeguarding, inclusion and young people’s outcomes
Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible
Why join us?
At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:
- Lead a high-profile, purpose-driven community hub
- Shape innovative programmes that respond to real need
- Work as part of a mission-led organisation with national reach and growing impact
- Be part of a team committed to creating lasting change for young people
Benefits
- 28 days’ holiday + bank holidays
- Up to 9% employer pension contribution
- Flexible and hybrid working
- Private medical cover
- Employee Assistance Programme
- Ongoing training and development
Apply now
If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you.
Interviews
This is a two stage interview process.
For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.
You can expect:
- A structured interview with key stakeholders
- Questions exploring your experience in programme design, partnerships, leadership and safeguarding
- An opportunity to talk through how you would approach leading and developing the Hub
- Space for you to ask questions about the role and organisation
Please ensure you can be available for first round interviews online w/c 6th July
For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.
You will be asked to:
- Deliver a short practical session or activity with young people, demonstrating your ability to engage, communicate and create a safe, inclusive environment
- Complete a scenario-based exercise or presentation linked to hub leadership, programme design or local impact
- Take part in a follow-up discussion with the panel, reflecting on your approach and decisions
This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.
Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
The client requests no contact from agencies or media sales.
This is a defining moment for the National Forest. With a renewed Vision, our purpose is clear: to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success within the National Forest itself, enabling three new national forests and championing a forest network for England.
We are now looking for a Project Manager to join us to take forward this work on new national forests. This role is full-time, working 37 hours per week for a fixed-term contract to 31 March 2031, with the potential for extension depending on funding.
Our Commitment to You
- Salary of £43,500 - £48,575
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships
Your Role in Growing Our Forest Story
As the New National Forests Project Manager, you’ll lead on effective project management of centralised activities for the three new national forests.
Specifically, you’ll manage the centralised reporting of progress, targets and budgets, liaising closely with the programme managers for each new national forest.
You’ll also provide technical support and advice on land use issues, including forest creation grants delivery, habitat management and land use planning, writing briefings and policy papers.
Additionally, you will:
- Liaise with external partners including government departments, statutory agencies, NGOs and wider partners
- Procure and contract manage consultancy works
- Support communications, advocacy and funding work for new national forests
What You’ll Bring
To be considered as a Project Manager, you will need:
- A relevant degree-level / professional qualification, or at least five years’ work-based experience in a similar role
- Proven experience of project managing partnership projects to deliver positive place-based or environmental outcomes
- Experience of building productive relationships at all levels with external delivery partners and funders
- Knowledge of land use and environmental policy and practice, including incentives and regulation
The client requests no contact from agencies or media sales.
