Area management jobs
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We are seeking an exceptional, results-driven fundraising leader to spearhead major donor engagement and deliver an inspiring programme of high-profile fundraising events. This is a unique opportunity to help shape one of the UK’s most ambitious philanthropic programmes as we enter a defining period, including our landmark £200m Global Cancer Appeal, which will transform cancer treatment at our Chelsea site.
As Head of Philanthropy & Special Events, you will lead a high-performing team, cultivate enduring relationships with major supporters, and deliver compelling events that deepen engagement and inspire transformational giving. You will work closely with senior clinical leaders, Trustees, Appeal Board members and influential volunteers to ensure philanthropy continues to accelerate the pace and impact of our work.
What you’ll be doing:
- Lead a successful major gifts fundraising programme, developing and implementing strategies to secure significant six- and seven-figure gifts
- Work closely with colleagues to deliver the Charity’s £200m Chelsea Development Appeal.
- Personally cultivate and steward a portfolio of major donors and prospects, developing tailored solicitation strategies that inspire transformational giving.
- Build strong, effective relationships with senior volunteers, high-value committees and new supporters, recruiting and motivating volunteers to help raise funds for the Charity.
- Lead the delivery of a diverse and strategically aligned high-value events portfolio, including major galas, private dinners, webinars, panel discussions, tribute events and stewardship experiences.
- Provide inspirational leadership to a team of fundraisers and event specialists, ensuring ambitious KPIs are set and achieved.
- Collaborate across the Charity and The Royal Marsden Hospital, cultivating relationships with senior clinicians and key internal stakeholders to shape compelling philanthropic opportunities.
- As part of the P&P leadership team, contribute to cross-team strategic projects and help drive forward an integrated, high-performing fundraising directorate.
About you:
We’re looking for a confident and inspirational leader with:
· Extensive experience in senior fundraising, including major gift programme development and proven success in personally securing seven-figure gifts.
· Expertise in high-value committees, appeal boards or volunteer-led fundraising groups.
· A strong track record in delivering exceptional fundraising events.
· Outstanding interpersonal and communication skills, with the ability to develop trusted relationships with VIPs, influential stakeholders and committees.
· Proven ability to lead, motivate and develop high-performing teams.
· Excellent strategic thinking, financial acumen, and organisational skills, with the ability to interpret budgets and set ambitious but achievable targets.
· A highly proactive, self-sufficient approach and the ability to work with sensitivity and diplomacy, including in emotionally complex circumstances.
· Experience using Raiser’s Edge NXT and/or fundraising for major charitable appeals is desirable.
Why join us?
The Royal Marsden Cancer Charity supports one of the world’s leading cancer centres. Our teams are united by a deep determination to improve the lives of people affected by cancer, and we are entering one of the most exciting and ambitious phases in our history.
You will join a high-performing, values-driven Philanthropy & Partnerships directorate and have the opportunity to help shape transformational projects that will change the future of cancer care.
What we offer:
· Hybrid working between home and Chelsea with occasional travel to Sutton.
· Flexible working around our core hours of 10am to 4pm
· 27 days annual leave rising with length of service
· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
· Training, support and development opportunities
· Access to the blue light discount scheme and other discounts opportunities
· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
How to apply:
Use the Charityjob ATS
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements. This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.
The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people. We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.
The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
- Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
- Develop relationships with partner organisations within the education and youth sectors
- Support and co-ordinate Returned Volunteers in the delivery of school talks
- Be a point of contact and support for young people at application, selection and throughout fundraising activities
Responsibilities & duties
- Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
- Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
- Represent Project Trust at career and recruitment fairs
- Develop and maintain relationships with partnership organisations within the education and youth sectors
- Support and co-ordinate Returned Volunteers in the delivery of school talks
- Be a point of contact and support for young people throughout the application, selection and fundraising process
- Maintain accurate and up to date records on our CRM database
- Participate in the selection, training and debriefing of Volunteers
Qualifications & skills
Essential
- Commitment to Project Trust’s purpose, approach, ethos
- Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
- Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
- Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
- Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
- Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
- Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
- Excellent administrative skills, able to keep accurate and up to date records and produce reports
- Good judgement and decision-making skills with the ability to work under pressure
- Working knowledge of Microsoft packages and a variety of social media platforms
- Ability to travel within a designated region of the UK and to other parts of the UK as required
- Ability to work remotely from an appropriate home base
- Willingness to undertake work outside standard office hours
- A full clean driving licence and use of a vehicle
Desirable
- Experience of working and/or living in an international environment
- Qualification in working with young people, or demonstrable equivalent experience
- Knowledge and understanding of the voluntary and charitable sector
- Experience in marketing or sales
- Experience of running small projects
- Experience in using a CRM database
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
- The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
- Any offer of appointment will be made subject to the receipt of satisfactory references
- The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
Please note, in your covering letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role. We do not use AI in our recruitment and selection of candidates.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
Family Support Worker – Thames Valley
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Are you a Product Development Manager looking to make a significant and critical impact?
RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver in person, live online and blended programmes - short courses, lecture series and conferences - rooted in the realities of clinical practice. We’re ambitious to grow, and are investing to expand our needs led, commercially sustainable portfolio.
In this is hands-on role you’ll shape our portfolio, drive innovation, and design high-impact courses that improve patient care.
What you’ll do:
- Manage the new product development (NPD) process for new learning programmes - owning the pipeline from horizon scanning and opportunity selection through to design, piloting and evaluation.
- Lead the end-to-end design, development and pilot delivery of CPD courses, working closely with our course delivery teams.
- Collaborate with and coach SMEs (clinicians), using your learning design expertise to design high-impact, innovative short courses.
- Conduct market/user research and testing to ensure products meet demand, demonstrate educational impact and are financially viable.
- Lead go to market (GTM) planning and launches for new short courses to achieve commercial targets.
What you’ll bring
- Proven success in developing programmes which blend educational rigour with industry/market relevance.
- Strong experience in learning design and education programme development
- Commercial acumen and a user-focused mindset.
- Excellent stakeholder management and communication skills
- The ability to lead and inspire cross functional teams.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Are you an experienced trusts fundraiser who can write compelling applications for a charity with big ambitions?
The Neuro Therapy Centre is a member led charity which provides practical support and therapies to help manage the symptoms of a wide range of long-term degenerative neurological conditions including MS, Parkinson’s, FND and ME. The Centre supports 700 people across North Wales, Cheshire and the Wirral.
The Centre has expanded its facilities over the last two years to be able to support more people who can benefit from its services and we have lots of exciting plans to grow our services and use our facilities. Come and join us to help us make a life-changing difference to people’s lives in the region.
You’ll be a confident writer with the ability to collate and portray the impact of our services and projects whilst still being able to meet the varied criteria of funding applications. You’ll have a keen eye for detail, and be on the pulse looking for opportunities to apply for funding, whilst building and maintaining funding relationships for the Centre.
Our friendly team is based in Saltney, near Chester where our services and support also operates from – so you’ll get to see first-hand how your role makes a difference to people’s lives first-hand. Many of our fundraising and marketing team work in a hybrid model and we are open to applications from people who wish to work in this way or fully remotely with occasional visits to the Centre on an in-frequent basis to learn about the charity and for funder visits.
Key areas of responsibility include:
- Research and identify potential funding sources for applications including charitable foundations, lottery bids, and statutory organisations.
- Liaise with the Centre management team to highlight funding opportunities and collect facts and information to form Cases for Support.
- Write fundraising bids to support projects and service delivery.
- Maintain communication with our network of funders
- Manage and maintain a funding pipeline of prospective funders, applications submitted, and feedback/monitoring requests.
What We Offer
- Supportive, friendly working environment
- Opportunities for training and professional development
- A meaningful role that positively impacts people’s lives
- Free on-site parking
- Flexible working
The client requests no contact from agencies or media sales.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works.
By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
One of Learning with Parents’ objectives over the next five years is to evidence how best to drive inclusive parental engagement. We are looking for an individual with experience in monitoring and evaluation to join our team.
The Evaluation Manager will be responsible for evaluating our programmes to capture the impact we have, inform improvements internally and share insights externally. The role will begin with implementing an existing evaluation plan and develop into leading improvements and innovations in our evaluation strategy. It will involve primary research, such as leading focus groups in schools, as well as analysis of quantitative and qualitative data generated by our platform and surveys of parents and teachers. It will also involve reporting this data and supporting others to do so. The Evaluation Manager will be responsible for maintaining tools and processes around evaluation and ensuring strong internal and external communications of findings.
This is a role which involves extensive collaboration across different internal teams and with external stakeholders such as schools and funders.
Areas of Responsibility
Evaluation design and planning
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Improve, develop and innovate on existing evaluation strategies to better capture our impact and the voices of our stakeholders – school leaders, teachers, parents and children.
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Liaise with project leads to ensure that evaluation is planned into projects from the start.
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Liaise with the Programme Director to ensure evaluations are planned in tandem with strategic thinking about parent voice.
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Liaise with the fundraising team to ensure that reporting commitments to donors are planned into evaluations.
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Provide evaluation support with strategic partnerships.
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Collaborate with an external evaluator if appointed in future.
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Feed into future evaluation strategies.
Primary research and conducting evaluations
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Analyse and present insights from platform data – both qualitative and quantitative.
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Conduct focus groups in schools and online with groups of parents, teachers or school leaders.
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Conduct individual case study interviews with parents and teachers or support other colleagues to do so.
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Conduct evaluation activities with primary aged children in school.
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Analyse and write up collected data, including qualitative feedback from surveys, interview and focus group data.
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With the schools team, manage the logistics for evaluation visits, such as arranging dates with schools and designing recruitment materials.
Processes and internal communication
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Maintain communication processes to ensure everyone is up to date and can access the information they need.
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Ensure project management software is kept up to date with details of evaluation activity.
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Monitor and regularly report on progress in measuring our evaluation indicators.
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Work with the Tech team to refine processes for managing data which adhere to UK GDPR and best practice in data management and ensure maximum usability of the data.
Evaluation tools and resources
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Develop or refine existing data collections tools.
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Explore new opportunities and methodologies for capturing child voice and the voices of parents who may typically be underrepresented in research.
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Act as an inhouse technical resource to support the wider team with monitoring and evaluation-based queries
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Review and routinely update supporting documents such as consent forms.
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Keep abreast of trends and innovations in the wider evaluation sector, identifying new opportunities and approaches for us to explore
Supporting Programme Evaluations
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Support the leads of individual projects to develop project level evaluation plans as required, ensuring that these are integrated into overarching plans, have a Theory of Change and adhere to ethics and data protection protocols.
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Develop or refine existing data collections tools to meet project needs and support with data collection, analysis and write up as required.
Dissemination
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Ensure that findings and learning from evaluations are consistently and robustly documented.
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Ensure evaluation findings are logged and shared internally to inform future programme design and development.
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In partnership with the fundraising and communications team, create additional versions of evaluation reports for specific audiences.
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In partnership with project leads, ensure feedback is shared with all stakeholders.
About You
A successful Evaluation Manager will be able to work across multiple teams to ensure the quality and cohesion of evaluation work. They will be committed to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Experience of research or evaluation, including using a range of data collection tools, analysing either qualitative or quantitative data (or both), report writing and sharing findings in a range of accessible and engaging formats.
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Experience designing evaluations and an understanding of the importance of adhering to ethics and data protection protocols.
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Experience of managing projects which involve multiple stakeholders.
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Excellent communication skills, in person and in writing.
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Excellent attention to detail, whether in data analysis or written communication.
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Confidence working with a range of stakeholders, including children and families, and experience developing and maintaining relationships
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Excellent organisational skills and ability to work both independently and collaboratively.
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Interest in and understanding of educational inequality in the UK.
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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Experience working in evaluation at another third sector organisation
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Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
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Familiarity with the primary school curriculum and current issues in the primary education sector.
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An understanding of the challenges of identifying and engaging families who are typically underrepresented in research.
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An understanding of the challenges of conducting evaluations in a busy school environment, why safeguarding is important in this context and how it may impact the design of evaluations based in schools.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition - We strive do more for the families, schools and organisations we work with
Collaboration - We value the voices of others and achieve more by working together
Exploration - We are curious and seek evidence to inform our work
Innovation - We test, learn, adapt and embrace failure in our pursuit of progress
Integrity - We act responsibly and honestly, and default to transparency
Supportive environment - We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture. We have supportive policies and offer a number of benefits including:
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Generous annual leave allowance (35 days, including bank holidays)
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Your birthday off and additional holiday reward for every year employed with us (up to five days pro rata)
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Enhanced maternity, paternity and family-related leave policy from day one
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Submit a CV and answer the following questions through our site by Sunday 15th February:
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Why do you want to work for Learning with Parents? (no more than 300 words)
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Why do you want the role of Evaluation Manager? (no more than 300 words)
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What skills or experience do you have that would make you a good candidate for this role at Learning with Parents? (no more than 500 words)
Your questions will initially be assessed without reference to your personal details or CV so please include all relevant information in your responses. These will be scored by multiple reviewers using a scoring matrix. Please refer to our AI in recruitment policy for guidance.
First round interviews will be online the week commencing 23rd February. Second round interviews will be in person, at our Bristol offices, in the week beginning 2nd March.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive.
We particularly welcome applications from candidates with lived experience of disability, candidates from Black, Asian or other minority ethnic groups, Lesbian, Gay, Bi, Trans, including non-binary (LGBTQ+) candidates, and candidates from disadvantaged communities. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity internally at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Please note, travel for data collection from our partner schools across the country will be required. This is likely to be between three to six times a year. Additional travel may be required to share findings with stakeholders, primarily based in London.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Salary: £52,000 - £60,000
Contract: Permanent, full-time
Closing date: Review on a rolling basis
Location: Hybrid, based in either London or Manchester office
Benefits: 5% Employer pension contribution, Private medical insurance, Healthcare cash plan, income protection
We are thrilled to be working with an amazing national youth charity as they search for a passionate Senior Philanthropy Manager to join their incredible team.
The Senior Philanthropy Manager will lead the Philanthropy function, driving the team forward as they embark on the cultivation of a strong new prospect pipeline. As part of the role, you will be responsible for a team bringing in income of over £1.3m per year, with a view to double income over the next 3 years.
Working closely with the Head of Relationship Fundraising, you will lead the development of team plans, ensuring that they are diversifying their high value donor portfolio, and delivers sustainable unrestricted and restricted income.
This is a great opportunity to lead a high performing team, and spearhead an exciting Philanthropy Programme with buy-in and investment from stakeholders across the organisation.
To be successful in the role of Senior Philanthropy Manager, you will need:
- Proven experience of working with high value donors as a leading professional in the area of philanthropy.
- Demonstrable experience of securing major donor gifts at £100k, with excellent writing skills to support the delivery of proposals.
- Proven experience of developing effective donor relationships and provision of excellent stewardship, with knowledge of the changing philanthropic landscape.
If you would like to have an informal discussion, please call and ask to speak to Jake. CV's are being reviewed on a rolling basis.
About the role
The Reception Worker is an essential and key role within the Resource Centre, acting as the first point of contact and providing a consistent, familiar and friendly welcome when service users enter the space. The role requires excellent communication skills, attention to detail, and the ability to provide a high level of customer service in a busy and fast paced environment, to individuals impacted by trauma.
Main duties
- To be the lead worker on client reception in the Resource Centre, working with the Resettlement Team and a rota of staff and managers from across the organisation, as well as locum staff, agency staff and volunteers.
- To be the first point of contact for service users and guests accessing the Resource Centre, ensuring they are provided with a high level of customer service.
- To maintain accurate records of who is accessing the service, what services they are utilising, and ensuring that database access notes are kept up to date by liaising proactively with lead workers.
- To manage and de-escalate potential incidents at the client reception area, and challenge inappropriate behavior as needed, with support from colleagues and duty managers.
- To assist with any admin tasks required.
- To ensure that the reception area is operated safely in accordance with health and safety, and GDPR policies.
Key responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity, Equity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
- Undertake any other duties that may be required which are commensurate with the role
Desired experience
- Experience of working in a high-pressured environment and managing multiple responsibilities.
- Experience of working collaboratively within a team.
- Experience of delivering a high level of customer service within a demanding setting.
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment
Desired knowledge
- A genuine interest in helping vulnerable people to make positive changes in their life and a willingness to develop these valuable skills.
- Excellent customer service skills.
- Personal experience of homelessness and/or an understanding of and empathy with the issues faced by homeless or vulnerably housed people.
The client requests no contact from agencies or media sales.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Find out more about our values and what we do by visiting our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.
Key responsibilities
1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.
2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.
3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.
4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained.
5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.
6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.
7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.
8. Draft internal and external copy for newsletters and the SIB intranet and website.
9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.
10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.
11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.
12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.
13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.
14. Work in line with the organisation's values, principles and processes to achieve operational excellence.
15. Adopt our continuous improvement and learning ethos
16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
17. Support and contribute to the implementation and delivery of SIB’s strategy
18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Previous experience of working in a public policy, PR, marketing, external affairs or communications role
- Excellent writing skills
- Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
- Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
- Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
- Experience of building effective media partnerships
- Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
- Experience of developing and delivering effective communications campaigns, including through a range of digital channels
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
- An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Data visualisation skills
- Data storytelling
- A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
- Experience in policy, research and media
- Experience of collaborative working across teams
- In-depth digital communications expertise
We believe in the power of the social economy to build a more equal society.
Team Manager – Safer Renting
Salary: £38,000 per annum
Contract: Full-time, Permanent
Location: London SE17 / Hybrid working
Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.
As part of our dynamic team, you will:
- Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
- Support and develop your team, managing performance and well-being to help them thrive.
- Deliver expert tenancy rights advice and advocacy.
- Shape the future of our service, contributing to research, campaigns, and service development initiatives.
We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.
Why join us?
- Competitive salary of £38,000 per annum
- Permanent, full-time role with opportunities for growth
- Be part of a mission-driven organisation making a tangible impact
- Hybrid and Flexible working arrangements
- Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.
To apply please download the recruitment pack. .Completed applications should be emailed to us and must include your CV ( which should include 2 reference contacts) and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a DBS check (enhanced) . Interviews will be held on Saturday 14th February 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Can you help us keep changing lives and breaking the cycle of reoffending for good? As Project Support Worker you will be working closely with our Proejct Manager to engage and support mentors and mentees in HMP Brinsford, Birmingham and the West Midlands. You will have previous Criminal Justice experience, will be a driver with access to a car and will use your experience to develope and encourage a positive and meaningful mentoring relationship for both the mentee and mentor. Your ultimate aim is to understand the key challenges facing each mentee and how these impact on each individuals ability in desisting from crime.
You will be a proven self starter who is used to working in a challenging environment with hard to engage and disaffected people. You will be able to work independently and have the ability to communicate with a range of stakeholders.
A full job description and person specification is attached to this post.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.
This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.
The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.
You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.
You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.
The responsibilities of the job include:
- Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
- Proactively sharing learning across digital teams to support continuous improvement
- Creating service reports for a variety of stakeholders
- Wider stakeholder engagement and communication
- Managing service incidents through to resolution
- Maintaining service documentation and systems
- Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.
Interview Details:
Interview Date: Week beginning 10 March 2026
Interview Format: Virtual
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
If you would like an informal conversation about the role specifically, please contact: Janine Knox.
Any questions about the recruitment process, please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
- Hands-on experience of leading incident resolution and root cause analysis.
- Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
- Experience of working with diverse stakeholders and communicating effectively.
- Ability to create and maintain accurate service documentation and system records.
- Knowledge of end-to-end digital platforms (web, mobile, databases etc).
- Work collaboratively in an agile or fast-paced environment.
Desirable Criteria:
- Experience of manging service helpdesk software
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London, hybrid (1 to 2 days per week in office)
Contract: 3 month fixed-term contract
Hours: Full-time (35 hours per week)
Salary: £42,400 per annum
Prospectus is delighted to be supporting our client in their search for an Internal Compliance Project Lead. The organisation is a leading HIV and AIDS charity based in Islington, and is looking for support with a large compliance project that aims to deliver their Compliance Update Programme, which entails identifying and closing compliance gaps, mitigating regulatory and operational risk, and coordinating stakeholders.
Responsibilities
- Leading end-to-end programme and project management, including planning, identifying risks/issues, and maintaining tracking.
- Overseeing all compliance areas, ensuring adherence to GDPR and the Fundraising Regulator's Code.
- Coordinating stakeholders, including internal working groups and external compliance service providers.
- Delivering high-quality governance and reporting, including maintaining policies and coordinating meetings.
Requirements
- Recent, relevant experience in a similar role within the not-for-profit sector.
- Confidence in all areas of charity compliance and governance.
- Excellent organisational and project management abilities.
- High level communication and interpersonal skills.
Applications will be reviewed on a rolling basis so please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)
About the role
St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:
- Diversify our income generation model
- Increase voluntary income by 15% across restricted and unrestricted funding
This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.
You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.
Key responsibilities
Trusts & Foundations
- Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
- Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
- Provide excellent stewardship to funders, including reporting, meetings, visits and events
- Coordinate internal and external stakeholders to produce strong funding bids
- Work collaboratively with frontline teams to develop service delivery models and budgets
- Identify innovative ways to grow unrestricted income
Individual Giving & Legacy
- Manage and deliver the Individual Giving and Legacy strategy
- Grow income through single and regular giving appeals
- Work with the Communications team to develop and launch two national or local fundraising appeals per year
- Identify and engage Ambassadors and Patrons to increase reach and impact
Campaigns, systems & finance
- Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
- Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
- Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
- Work closely with Finance to set, monitor and review budgets
Organisational responsibilities
- Uphold confidentiality, data protection and IT security policies
- Promote equality, diversity and inclusion across all areas of work
- Demonstrate commitment to St Giles’ lived experience approach and values
- Support sustainable and environmentally responsible working practices
- Represent St Giles at fundraising and community events
About you
Experience & knowledge
- At least two years’ experience working in a charity fundraising environment
- Proven track record of securing and/or managing five-figure grants
- Experience managing fundraising databases
- Experience planning and delivering fundraising appeals
- Strong understanding of fundraising regulations, GDPR and best practice
- Knowledge of anti-discriminatory working practices
Skills & abilities
- Excellent relationship-building and stakeholder engagement skills
- Outstanding written and verbal communication skills
- Ability to write compelling, audience-focused applications and reports
- Highly organised, proactive and able to work to deadlines
- Strategic thinker with creative ideas to engage donors
- Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva
Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.
You will also:
- Show commitment to the long-term success of St Giles
- Be adaptable and willing to take on ad hoc tasks when needed
- Act with integrity and professionalism
- Demonstrate a positive attitude towards lived experience models
- Respect and champion the values and ethos of St Giles
Our values
- Positively – Empowering
- Persistently – Supportive
- Flexibly – Creative
- Proactively – Empathic
- Actively – Inclusive
- Clearly – Communicating
Closing date: 4 February 2026
Interview Date: 12 February 2026
A Basic DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
We are currently seeking an Outreach Worker to join our dedicated team. We recognise that the transition from the Approved Premises to community living can be a difficult time for our residents. As Outreach Worker, you will support residents remaining in the Reading area, both prior to their move on and for up to six months post move on. The aim is to support them living independently, with practical matters and signposting to additional support services within the community.
This is a part time post, working 20 hours a week. The proposed working pattern is Monday – Friday, 1pm – 5pm, but we are open to considering alternative working arrangements.
Key Responsibilities:
- Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
- Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
- Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
- Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
- Work in line with all Elizabeth Fry Charity policies and procedures.
About You:
Essential Skills and Experience:
- Excellent verbal and written communication skills with strong attention to detail.
- Confidence using IT systems, particularly Microsoft Excel and Word.
- Effective time management and organisational skills.
- A commitment to the values and mission of Elizabeth Fry Charity.
Desirable:
- Experience working with individuals facing a range of social or personal difficulties.
- Understanding of the criminal justice system, particularly the Probation Service.
- Awareness of the challenges faced by women in the criminal justice system.
Personal Attributes:
- High levels of enthusiasm, motivation, and a proactive approach to work.
- Ability to work within professional boundaries, balancing care, and control.
- Flexible and adaptable, willing to take on a variety of tasks.
- Commitment to safeguarding and equal opportunities.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.
In addition, we offer.
· Access to Perkbox, an employee benefits platform.
· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years.
· Access to Employee Assistance Programme.
· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.
· Meals provided at the Approved Premises by an in-house Chef, who will cater for all dietary requirements.
Job Description
Main Duties and Responsibilities
Delivery of Services and Standards
· Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
· Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
· Refer women to Alana House and support them to engage with this service.
· Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
- Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
- Contribute to the enforcement of non-compliance with the Elizabeth Fry Charity programme, Elizabeth Fry Charity rules, licence and/or bail conditions.
- Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. Probation Service, Police and Social Services.
· Liaise with other agencies to ensure that proposed ‘move on’ plans are appropriate, based on the residents’ licence and/or bail conditions and risk profile.
- Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.
- Undertake any other duties requested of you by a Manager, to ensure the Elizabeth Fry Charity is able to function as required.
- Complete all monitoring and evaluation requirements in the necessary timeframe.
Management of Physical Resources
- Ensure that any health and safety and/or building maintenance issues are reported to the appropriate Manager.
- Follow all health and safety, fire and Elizabeth Fry Charity security procedures.
Management of Systems and Information
- Maintain accurate and timely records, using the appropriate case management, assessments and local systems.
- Maintain residents’ individual files to the required standards.
- Make records available for inspection and/or monitoring, as required.
General
- Undertake training, as required by the Elizabeth Fry Charity.
- Comply with all of Elizabeth Fry Charity policies and expectations.
- Actively engage in team meetings, practice development meetings, appraisal and supervision meeting with the Approved Premises Operations Manager and contribute to the business plan.
- Undertake any other duties requested of you by a Manager to ensure the Elizabeth Fry Charity is able to function as required.
Person Specification
Experience and skills
Essential
Excellent verbal and written communication skills with great attention to detail.
Confidence in using IT systems, including excel and word.
Excellent time management skills.
Desirable
Experience of working with a wide variety of people who have experienced a range of social/personal difficulties.
Knowledge and understanding of the work of the Probation Service and the assessment and management of risk.
An understanding of the challenges facing women who are involved in the criminal justice system.
Personal Qualities and Attributes
Essential
Commitment to the work and values of Elizabeth Fry Charity
High levels of enthusiasm, self-motivation and a “can do” attitude.
Ability to work appropriately within boundaries and to balance issues surrounding care and control.
Flexible approach to work and a willingness to undertake a variety of tasks.
Commitment to equal opportunities and safeguarding.
The client requests no contact from agencies or media sales.


