Business development and community engagement officer jobs
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Location: National with regular travel across the UK. (If London-based you will be required to attend the office 2 days per week)
Contract: Full Time, 12-month maternity cover
Salary: £61,926.68 – £71,274.10 per annum depending on experience. (Plus competitive pension)
Please note that this role will be closing on Monday 30 March 2026 at 9am.
A little bit about the role
The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector.
Reporting to the CEO, The head of business development will play a critical leadership role in driving Frontline’s growth, diversification, and long-term sustainability. You will lead the Business Development team, setting a clear strategic direction and ensuring it is delivered through our training offers, including programmes and commissioned work that support the workforce working with children at risk of harm.
You will oversee the organisation’s sales pipeline, ensuring we identify and secure opportunities that expand Frontline’s impact and generate sustainable income. This includes building strategic partnerships and ensuring our work is shaped by the evolving needs of the children’s social care sector, positioning Frontline as a trusted partner for workforce development and system improvement.
The role comprises of five core areas of responsibility:
- Setting strategic direction and driving growth
- Developing and managing strategic external relationships
- Overseeing programme and offer development
- Ensuring commercial performance and sustainability
- Leading and developing the business development team
Please review the job pack for full list of responsibilities.
This is a pivotal role for an ambitious leader who combines strategic insight, commercial acumen, and strong external relationships with a deep commitment to improving outcomes for children and strengthening the social work workforce.
A little bit about you
We’re looking for a senior leader who is passionate about improving outcomes for children and families, and who brings strong experience in strategic leadership, business development and stakeholder engagement.
You may come from a background in social work, education or a related field — or from a commercial or business development background where you’ve worked closely with public services or purpose-driven organisations. What matters most is your ability to navigate complex systems, build trusted relationships, and shape high-quality offers that respond to real need.
You’ll be a credible and confident communicator, with sound financial judgement and the ability to lead high-performing teams. A strong commitment to equity, inclusion and Frontline’s mission is essential.
We’re a fast-moving team, so we’re looking for someone who is organised, detail-focused, and able to use their initiative to make things happen. You’ll be someone who enjoys working collaboratively, building relationships across the organisation and externally, and is open to learning and adapting as the work evolves.
This is a role with real scope — both in terms of impact and how it’s shaped. There are significant opportunities for growth and for the right person to make the role their own.
If you’re excited by the opportunity to contribute to meaningful, lasting change for children and families, we’d love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women’s Work is a National Award Winning Charity founded in 2003. We aim to deliver a holistic, person centred support service to vulnerable and disadvantaged women with complex health and social needs. We do this by ensuring they can access support, education and information to raise self-esteem and confidence, empowering them to make positive life choices resulting in improved health and wellbeing.
We are seeking a talented, motivated and highly organised Business Development Manager to join our Senior Management Team and play a key role in supporting the organisation’s growth, sustainability and financial resilience.
The Role
This is predominantly an office-based role working closely with the Finance Manager and under the guidance of the CEO, with a strong focus on:
- Bid writing, tender submissions, commissioning applications and grant funding
- Identifying, securing and managing new funding opportunities
- Supporting financial planning, allocation to funded projects
- Fundraising and promoting the charity in the local community
You will lead on the development and continuation of the project-specific funding, ensuring bids and applications align with Women’s Work’s strategic objectives and future expansion plans.
Working collaboratively with the Finance Manager, you will review funding streams, develop robust applications and contribute to the effective financial management of funded activities. You will liaise with businesses, statutory bodies, organisations, community groups and charities to identify and secure new income opportunities, partnerships and sponsorships.
Key Responsibilities
- Research, identify and secure new funding opportunities, grants and tenders
- Lead and co-ordinate high-quality bid writing, commissioning and tender submissions
- Support the Finance Manager with funding reviews, budgets and financial monitoring
- Develop and maintain strong relationships with funders, partners and stakeholders
- Contribute to organisational planning, sustainability and income diversification
- Ensure funding requirements, reporting and compliance are met
- Event planning/identify and co-ordinate fundraising opportunities
About You
The successful applicant will be self-motivated, detail-focused and high organized, with strong project management and communication skills. You will be able to work collaboratively while also managing competing priorities independently.
You will also be able to demonstrate:
- Proven experience in bid writing, tenders and/or commissioning
- A track record of pro-active business development, ideally within the charity or voluntary sector
- Strong relationship-building skills across multiple sectors
- Empathy and a clear commitment to Women’s Work values, aims and objectives
Additional Information
An Enhanced DBS check will be required.
Ref: BDM
Please apply as soon as you are able to, as applications will close early if the right applicant is found.
Location: Northmead House, Creekmoor, Poole, Dorset – CAN operates hybrid working
Hours: 37 (flexible / alternative hours considered)
Salary £37,000–£42,000 per annum FT
Contract length: Permanent
Closing date: 1st April 2026 midday
Interviews: 9th April ONLINE
About CAN (Community Action Network):
CAN is a respected local infrastructure charity proudly holding the NAVCA Quality Award. We are a membership-led organisation committed to strengthening the voluntary and community sector. Our mission is to serve and champion local charities and community groups, helping to build strong, healthy, diverse, and thriving communities.
We’re looking for a values driven leader who shares our passion for volunteering and community action. Someone who believes in the power of people helping people, and who wants to serve the charities, groups and volunteers making that happen every day.
About the Role
As our Head of Volunteering & VCS Development, you will play a central role in advancing CAN’s mission to serve the voluntary and community sector. In this influential role, you will:
- Lead and grow our volunteering and sector development services, ensuring they stay collaborative, inclusive and impactful.
- Shape strategy and innovation, helping us reach more people and strengthen the organisations that support them.
- Oversee our Volunteering Hub, connecting volunteers to meaningful opportunities and enabling charities and community groups to flourish.
- Support and inspire a talented team, modelling our values of compassion, respect, integrity and being inspirational.
- Champion the voluntary sector, representing CAN with confidence and purpose across partnerships, networks and events.
What You Bring
We’re looking for someone who is motivated by purpose and truly believes in the power of community. You will bring:
- A strategic mindset and a passion for creating positive local impact
- Significant experience in volunteer leadership or management
- A leadership style that motivates, empowers and brings people together
- Strong relationship building skills rooted in collaboration and respect
- Experience in fundraising and resource development
If you’re the kind of person who sees potential everywhere and wants to help others reach it, we want to meet you.
Why Join CAN?
At CAN, our people tell us they stay because of our values led culture:
compassionate, collaborative, inspirational, respectful and grounded in integrity.
When you join us, you will:
- Work in a supportive, flexible organisation that puts wellbeing first
- Be part of a team that cares about each other, about fairness, and about doing things the right way
- Have opportunities for professional development
- Access other benefits including, contributory pension, 25 days holiday (pro rata) plus all bank holidays season train ticket loan, flexible autonomous working and much more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: As soon as possible
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the Trust’s communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records, and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage. Applications should be sent via email.
Shortlisted candidates will be called for interview upon receipt of application, therefore we advise you to submit your application as early as possible to avoid disappointment.
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
The posts below are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
Job Title: Faith and Communities Engagement Officer (Westminster)
Hours: 35 per week (full time)
Location: Home working with regular travel across Westminster to faith and community venues in the borough
Contract: Fixed term (until September 2027)
Salary: £40,535 per annum
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About you
We are looking for someone with a depth of knowledge and experience of the faith and community homelessness sector (existing connections within Westminster would be a benefit). The successful applicant will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote and develop the existing work of the homelessness sector in Westminster.
About the role
The Faith and Communities Engagement Officer role is designed to enhance and strengthen the infrastructure of homelessness services across Westminster by mobilising and supporting faith and community-based initiatives and groups. The intention is to facilitate effective partnerships with statutory and voluntary sector services and promote sustainable, community-led responses to homelessness and rough sleeping.
Key responsibilities will include engagement and partnership development, capacity building and support, infrastructure and sustainability and advocacy. The role will play a vital part in bridging gaps between grassroots faith and community initiatives and formal homelessness systems, ensuring coordinated and compassionate support for those experiencing homelessness and rough sleeping.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
The client requests no contact from agencies or media sales.
Events, Community & Digital Fundraising Manager
Salary: £40,000 – £45,000 per annum, plus benefits
Location: London N1
Full time: 37.5 hours a week
We’re a hybrid working employer, meaning you’re required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 23rd March 2026
First Interviews: 31st March and 1st April
Second interviews: w/c 13th April
At World Cancer Research Fund (WCRF), we’re passionate about saving lives through research, education and prevention. Around 40% of cancers could be prevented – and with your help, we can reach more people, inspire healthier choices and fund life‑changing research.
We’re now looking for an Events, Community & Digital Fundraising Manager to join our friendly and ambitious Fundraising Development team. If you love bringing people together, creating brilliant supporter experiences and using digital innovation to drive impact, this could be the role for you.
This is an exciting opportunity to lead and grow WCRF’s events, community and digital fundraising programmes at a time of real momentum.
You’ll play a pivotal role in shaping our fundraising future. You will build on the success of our running and challenge events, looking for new and innovative opportunities in the UK and internationally.
You will expand our community fundraising activity, supporting fundraisers with outstanding stewardship and supporter journeys.
You will also drive our digital fundraising strategy, developing engaging digital and virtual fundraising campaigns, using insight and data to optimise performance, test new ideas and maximise return on investment.
Alongside this, you’ll manage budgets, forecasting and reporting, ensuring ambitious income targets are met and also lead and support our Events & Community Fundraiser, helping them thrive and develop.
Working closely with colleagues across Fundraising, Health Information and Communications & Engagement (especially our Digital team), you’ll deliver integrated, engaging, data‑led campaigns aligned with WCRF’s mission that inspire supporters, grow income and deepen long‑term relationships.
You’ll be a creative, organised and collaborative fundraiser with experience across at least two of the following areas: events, community fundraising and digital fundraising.
You’re confident leading projects from idea to delivery, enjoy working with data and insight, and are excited by testing new approaches.
Most importantly, you care deeply about supporter experience and are motivated by making a real difference.
An interest in healthy living and cancer prevention is not essential but would be advantageous.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit World Cancer Research Fund and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services, and care for anyone affected by breast cancer.
About the role
Do you live in Glasgow or the surrounding area, have excellent local knowledge and the skills to nurture established relationships whilst building a pipeline of new income opportunities?
We’re looking for someone who can join the team to cover the maternity leave of our senior community fundraiser[SG1] . If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.
Offered as a fixed term contract of 12 months this position will play a key part in developing our presence in Scotland. This is designed to grow long-term income through a new, locally based relationship fundraising team.
This is your chance to build powerful local connections with new supporter individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.
About you
You bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.
You’re proactive, organised, and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to relationship management is best in class and you've proven that you can take the initiative to make ideas happen.
Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This role is primarily based in our Glasgow office. Our hybrid working model allows you to work up to 3 days per week at home. Regular travel will be required to meet supporters in your region, as well as occasional travel to our London or Sheffield offices.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity, and inclusion
We’re committed to promoting equity, valuing diversity, and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 31 March 2026 9 am
Interview date 7 April 2026
The Breast Cancer Now careers website will be down for maintenance on Monday 23 March between 9 am – 11 am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible if you’re interested in this opportunity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.
We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.
Diversity and inclusion
As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.
It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!
We want a future where every child can unlock the wisdom, wonder, and imagination of the ancient world, regardless of background or circumstance.



The client requests no contact from agencies or media sales.
The Business Support Officer will play a key role in the smooth running of Community Leisure UK, with a specific focus on facilitating members’ meetings and managing queries from members. The postholder will ensure that our members’ Special Interest Group, and other thematic, meetings are organised and run efficiently, and that information is shared regularly with our membership via email. They will often be the first point of contact in relation to member queries and will be responsible for directing and responding to queries as appropriate. They will also be responsible for maintaining accurate contact details for the networks. An overview of our networks can be found on our website.
About Community Leisure UK
Community Leisure UK is a national members’ association representing leisure and culture charitable trusts and social enterprises across the UK. We are a small team of 6, supporting c.100 members across the UK.
Our Values
We embed our values through everything that we do, creating a common purpose and an organisational culture that we are proud of.
- Integrity
We believe in a principled and ethical approach to our work, championing transparency in every aspect of our and our members’ work.
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Fairness
Inclusivity and equity are at the heart of everything we do, regardless of the shape of size of members or partners.
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Passion
Our passion drives our work and our team, with a core belief in championing the Trust model and the value of public leisure and culture services.
For further information on our work and areas of focus please visit our website.
What you'll get in return
We are a remote based team, coming together for meetings and team days throughout the year. We are committed to flexible working, and to working with individuals to understand their optimum working patterns. In addition, we support ongoing CPD and training for all staff and work with Personal Development Plans to ensure we support progression and development.
Daily start of the day check ins, and weekly catch ups are arranged wherever possible with your manager and/or team, so that you feel fully supported in your work.
Please note that during your induction and probationary period, there will be a requirement to attend an office location in either Edinburgh or London on to do face to face training and induction.
Main Areas of Work and Requirements
The main areas of work and requirements of the Business Support Officer will involve:
Administration
- Prepare and circulate agendas and papers for Special Interest Group meetings in collaboration with the meeting Chairs and Community Leisure UK team
- Record and track progress on agreed actions from meetings and support efficient follow-up
- Support with the organisation for Regional Meetings in collaboration with Regional Directors
- Organise online webinars, events and ad-hoc meetings as required in collaboration with the team
- Ad-hoc admin support to the team as needed
- Support with the regular deletion of data in line with GDPR
- Monthly mailout to collect submissions for the monthly ezine
- Post members’ job advertisements onto the website
- Support with minute taking at the three General Meetings per year
Membership and Communications
- Circulate network queries received from members
- Respond to members enquiries in a timely and professional manner
- Maintain and update content on the members’ area of the website
- Keep contact details up to date on our database for our networks
- Provide website logins for members when requested
Person specification
To join us, you’ll need a keen interest in leisure, culture and the role of social enterprises and charities. We actively encourage applicants who are both working now and who are looking for work.
Prior experience
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Experience of providing administrative and meeting support
Knowledge and understanding
- Interest in the charity and social enterprise sectors
- Knowledge and understanding of supporting committees
Skills
- Strong inter-personal skills supporting effective engagement and working with members, external stakeholders and venues
- Ability to actively listen and to convey information clearly and concisely, including sharing information across the organisation and with members
- High levels of accuracy and attention to detail
- Strong organisational skills, with the ability to plan own workload, and take into account the workloads of others.
- Completes work to a high standard and shares knowledge across the organisation
- Respect other individuals; listens and takes into account different opinions, feelings and motivations; is trustworthy and acts with integrity; responds and acts constructively towards others
- Take personal responsibility for the complete delivery of projects, tasks and outcomes
- Is reliable and completes agreed work to timescale
- Flexibility to adapt to changing priorities and handle unexpected situations
- A willingness to learn and develop their professional and personal skills
- Experience of using IT systems, including Microsoft products, and willingness to learn about other platforms including, but not limited to MailChimp and WordPress.
The client requests no contact from agencies or media sales.
Job Summary – Head of Income Generation & Engagement
About the role
We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.
The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.
This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.
About you
We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.
You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.
We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.
You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Head of Income Generation & Engagement
Salary: £50k to £60k (dependant on experience)
Hours: 37.5 hours per week (1.0 WTE)
Responsible to: CEO
Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required
Contract: Permanent
Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager
Key result areas:
Fundraising
· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.
· To lead the diversification of income, reducing reliance on any single partner or
activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.
· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.
· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.
· To develop sound business cases for investment in new income generation posts or activity.
· To build organisational resource capability and resilience to facilitate future growth.
Commercial Services
· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.
· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.
· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.
· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.
· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.
· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.
Engagement
· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.
· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.
· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.
· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.
· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.
· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.
Communications & Marketing
· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.
· To oversee the development and delivery of our digital channels, in particular social media and the website.
· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.
Strategy and Partnerships
· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.
· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.
· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.
· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.
· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.
· To act as an ambassador and spokesperson for Age UK Merton, representing with
Professionalism, confidence and compassion.
· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.
Governance, Compliance & Risk
· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.
· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.
· Oversee policy development as applicable for the department.
People
· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.
· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.
· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.
· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.
General
· To establish good working relationships with all relevant stakeholders and liaise as required
· To comply at all times with the policies and procedures of Age UK Merton.
· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· To attend staff meetings, 1:1s, and appraisal meetings.
· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· To act as a representative of the values, beliefs and principles of AUKM at all times.
· To undertake any other duties that are requested and commensurate with the grade and remit of the post.
Deadline for applications will be Friday 10th April 2026.
Interviews will take place w/c 20th April 2026.
If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Officer
Alton, Hampshire
(flexible/remote but with weekly visits to our charity’s head office in Alton, Hampshire)
Up to 35 hours per week
Permanent
C.£30,000 depending on experience
About us
7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
We’ve been making quite a splash recently – our ‘Cost of Staying Alive Report’ made the front cover of The Guardian last year, and the follow up ‘Left Out in the Cold’ report was recently featured on Sky News and in The Evening Standard. Our ‘Priced Out of Existence’ campaign was shown on the BBC 6 o’clock and 10 o’clock News and referenced by media across the UK. Our #BloodyAmazingKidneys campaign has reached more than 6 million people and 294,000 of those have taken our digital kidney health checker.
We’re building partnerships with leading companies across the UK, raising the profile of kidney disease and working with them to make sure that their customer service teams understand the needs of kidney patients throughout the country, working with them to make sure that kidney patients are top priority for their vulnerable customer teams. We’re working with global pharmaceutical companies developing world class patient information and advice. And we want to identify more companies in different sectors who are passionate about supporting people with kidney disease, which is why we are expanding our Corporate Partnerships team.
The charity is set to build on this success and aims to continue this growth, so that we can reach more kidney patients and their families, providing critical support at a time when it is needed now more than ever.
About the role
The Corporate Partnerships Officer will play a key role in this growth, managing and securing new corporate partnerships with support from the Corporate Partnerships Manager. Our corporate partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team.
Primarily, you will be responsible for managing your own portfolio of corporate partnerships, growing strong relationships, delivering partnership activities, and proactively securing new corporate partnerships, including charity of the year relationships. You'll further support the Corporate Partnership Manager and Director of Fundraising, Marketing and Communications as needed with key activities within larger partnerships, developing a well rounded understanding of how Kidney Care UK works in partnership.
You will also work closely with the Events, Marketing & Communications teams to promote and support all opportunities to drive corporate income growth ensuring strong collaboration.
Key duties will include;
- Managing relationships with key contacts,
- Delivering partnership activities such as renal unit visits or training presentations to key staff,
- Delivering informative annual reports,
- Proactively secure and onboard new partnerships within your target area.
You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist. Alongside this, you'll be working with the Corporate Partnership Manager to manage a personal goal of generating new partnerships through proactive engagement to and through our supporters, beneficiaries, networks, and contacts.
The right candidate will have a proven record of building strong and rewarding relationships, and confidence in managing and building these relationships autonomously. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors and a willingness to learn and develop your skills.
The role will adapt and develop with the individual and offers huge potential for personal and career development.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their family:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Head of Development
Department: Development
Line Manager: Director of Audiences and Growth
Reports From: Development Officer, Freelance Bid Writer
Salary: £43,000 - £52,500
The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience.
You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry.
You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K.
This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth.
This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry’s diverse communities.
Key Working Relationships:
Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships.
External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks
Key Responsibilities:
Strategic Leadership
- Develop and deliver a multi-year fundraising strategy aligned with organisational priorities
- Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events
- Set and monitor annual income targets with clear KPIs and reporting structure
Fundraising Campaigns & Income Generation
- Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development.
- Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints.
Events & Community Fundraising
- Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events
- Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience.
Trusts, Memberships & Partnerships
- Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade’s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity
- Review and refresh The Belgrade’s s membership schemes, sponsorship offers and local business fundraising opportunities.
- Develop proposals to support income from individuals, trusts and community partners.
- Establish and Develop a Legacy programme with the associated campaign
Donor Stewardship & Supporter Care
- Support and steward donors, members and supporters through appropriate communication, recognition and reporting.
- Ensure donor recognition is accurate and visible across digital, print and in-venue materials.
- Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones
Digital Fundraising & Communications
- Work with the Marketing team to create fundraising content for email, web and social media.
- Use storytelling to promote THE BELGRADE ’s charitable activity and encourage supporter engagement.
Monitoring, Reporting & Compliance
- Maintain accurate donor records.
- Track fundraising income and prepare reports for internal and external stakeholders.
- Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance.
Planning, Collaboration & Good Practice
- Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets.
- Stay informed about THE BELGRADE ’s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support.
- Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level
- Contribute positively to THE BELGRADE ’s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate.
- Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation.
General
- Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential.
- Maintain a strong applicable knowledge of the theatre’s programme, strategy and business plan.
- Attend staff meetings / training as required.
- Adhere to policies and procedures and act as an ambassador for best practice.
What Success Looks Like
- Reaching our fundraising target of £450k
- Growth in philanthropic income year-on-year
- Strong donor engagement, both recruitment and retention
- Increase in size and diversity of membership base including renewal of lapsed bookers
- A motivated, high-performing development team
- Clear, compelling fundraising messaging around The Belgrade’s case for support embedded across the organisation
- A sustainable funding model that supports artistic excellence and community impact
The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu.
Please note the job description for this position may be reviewed and amended to incorporate future business needs.
Person Specification:
Essential - the successful candidate will meet the majority of these requirements.
- Experience delivering fundraising campaigns.
- Experience stewarding and supporting donors or supporters.
- Experience writing successful funding applications.
- Experience planning and delivering fundraising or community events.
- Strong written and verbal communication skills.
- Understanding of fundraising compliance, including GDPR and Gift Aid.
- Awareness of current fundraising trends and inclusive fundraising practices.
- Proactive, organised and hands-on approach.
- Confidence building and maintaining professional relationships with a range of stakeholders
- Commitment to inclusivity, ethical fundraising and community values.
- Collaborative, adaptable and solution focused.
- Experience cultivating, soliciting, and stewarding donors or supporters
- Experience using CRM or database systems to manage supporter data
- Willingness to embrace the Belgrade’s Brand Values
- A genuine interest in inclusive arts, music and social impact
Desirable
- Experience of developing new fundraising initiatives from conception to realisation
- Experience of budget responsibility and reporting on achievements against targets
- Knowledge and experience of major gift fundraising
Apply Now
Upload your CV and Cover Letter
In your cover letter, tell us:
- Why you want to work for The Belgrade Theatre?
- What experiences and skills do you have that you feel will illustrate your suitability for the role
Our Commitment to Equality
The Belgrade Theatre is proud to be a Disability Confident Employer and is deeply committed to fostering an inclusive, welcoming, and supportive environment for everyone. We actively encourage applications from people of all backgrounds, identities, and experiences—including but not limited to individuals of all races, ethnicities, genders, sexual orientations, ages, faiths or beliefs, disabilities, and neurodiverse conditions.
We believe that a diverse workforce enriches our creative community and strengthens our connection to the audiences we serve. Our commitment to equality, diversity, and inclusion is at the heart of everything we do, and we strive to ensure that all employees and applicants feel valued, respected, and empowered to bring their full selves to work.
If you require any adjustments, accommodations, or assistance at any stage of the recruitment or application process, please do not hesitate to contact us. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.
If you are applying through the Disability Confident Scheme, please reference that in your cover letter or application
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
At the Belgrade Theatre, we are dedicated to creating an environment where everyone has equal opportunity to thrive and contribute to telling powerful, diverse stories that reflect us
as a vibrant community.
About Advantage Mentoring
We are specialists in partnering The NHS with the charitable arms of professional football clubs: known as Club Community Organisations (CCO).
We harness the power of professional football club’s community organisations to deliver mental health mentoring programmes which provide solutions to key community challenges.
Our vision is to create a transformative network where anchor institutions and CCOs collaborate seamlessly to deliver sustainable, impactful mental health and well-being support to local communities.
We aim to fill the gaps in existing healthcare and wellbeing services by harnessing the unique position that CCOs have in local communities and providing effective programmes that meet people at their point and place of need.
Our goals are to continue tackling and reducing health inequalities, increase equal access to mental health support and provide better experiences and outcomes for our participants.
About the role and its purpose
· You will be responsible for Advantage’s income and business development activity
· You will lead a broad range of income generating activities and manage relationships with stakeholders
· You will be responsible for growing income from a variety of sources, income streams and relationships
· You will have a clear priority focus on converting pilot and seed-funded contracts to longer-term sustainable contracts and developing donations and project funding
Key tasks & responsibilities
Income generation
· Use your skills, creativity and experience to develop our income generation strategy
· Develop ideas for creative sponsorship and funding opportunities, putting together and submitting proposal and tender documents; identifying suitable partners; presenting proposals and closing deals
· Converting pilot and seed-funded contracts to longer-term sustainable contracts e.g. current Postcode Lottery agreement in the North-East converting to a long-term contract with North-East and North Cumbria ICB (more information to this can be given at interview stage)
· Support drawing up and negotiating contracts and ensuring delivery
· Work with stakeholders and our internal team to scope and develop exciting new opportunities
· Develop and steward fundraising and donor relationships in order to increase income
· Deliver on agreed income targets
Partnerships and Networks
· Build and maintain a network of strategic key external contacts that can support Advantage Mentoring’s work. Stakeholders will be from private, public and third sector groups. Take an active role in representing Advantage Mentoring to appropriate Trusts and Foundations
· Develop a work plan for private sector and philanthropic engagement to achieve a joined up and coherent approach to engaging with commercial organisations across multiple outcomes (financial, brand awareness, influencing policy and support-in-kind)
Communication, marketing and external relations
· Work with Communications colleagues to create materials that will attract new strategic partners, for example highly targeted work aimed at specific sectors being clear about the value of partnering with Advantage Mentoring
· Represent Advantage Mentoring with external audiences (in the media, at events, in meetings with senior stakeholders)
Strategic Leadership
· Develop and implement Advantage’s income generation strategy and policies, as a part of the Leadership Team
· Ensure that partner organisations understand and commit to our values
Management
· Oversee the business development pipeline and ensure that enough proposals are being submitted to make the achievement of income targets probable
· Provide income generation information to the Managing Director and participate in Executive Team meetings and Board meetings
· Report to the Board on income generation as required.
· Maintain a thorough understanding of financial targets and progress
· Work alongside the Head of Operations & Projects to make sure projects are properly initiated and well managed to ensure all contractual obligations are achieved
· Work closely with the PR/Comms Manager to support the awareness of the organisation’s work on a national and local level
Reporting
· Utilise the project bids pipeline spreadsheet and capacity spreadsheet to inform planning and resourcing
· Maintain an effective database of Grants, Trust and Foundation contacts
· Monitor digital income streams to ensure they are effective and opportunities are secured
· Work in collaboration with the communications team to build brand awareness, and promote income generation and impact developing content for key messaging, PR, and branding materials to support effective marketing of the organisation
· Design and develop key income generation materials to enhance our external visibility including extending our profile via submissions for awards and recognition programmes
· Plan and support events for awareness raising and dissemination of our work
· Ensure systems and processes for managing data comply with the organisation’s data protection obligations, charity law and GDPR
· Develop robust systems for the effective stewardship and reporting to supporters of our work
Essential Experience, Knowledge, Skills and Personal Qualities
Experience
· Substantial experience of income generation and development activity, including
• Handling key clients
• Preparing, costing, pitching and closing proposals
• Completing tender documents for submission
• Ensuring delivery of initiatives on time and within budget to the satisfaction of all parties
· Experience of working with corporate partners, establishing and delivering impactful, strategic partnerships with the commercial sector
· Experience in developing and stewarding fundraising and donor relationships
· Experience of building and sustaining relationships and partnerships with a wide range of stakeholders
· Understanding of impact measurement frameworks
Knowledge & Skills
· Skilled in working with a wide range of organisations and stakeholders
· Excellent communication and influencing skills
· Good knowledge of the public, private and third sector
· Excellent organisational and planning skills
· Ability to set and meet deadlines
· Excellent written communications skills, including ability to write persuasive and engaging content
· IT skills (able to use Outlook, Word, Excel, PowerPoint and databases)
· Ability to work in a pressured environment and work to deadlines.
Personal Qualities
· Gets things done, delivers to highest of standards and takes responsibility
· Entrepreneurial, innovative, personable, collaborative and good at working both in a team and under your own initiative
· Able to represent Advantage Mentoring, reflecting its values and priorities
· Able to encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible
· Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment
· Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.
· Ability to manage expectations.
· Diplomacy and ability to deal with difficult situations.
· Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
· Confident communicator
· Ability to quickly build credibility internally and externally
· Ability to work in partnership and with flexibility
· Excellent attention to detail
· Proactive, thinks ahead, generates innovative ideas
Other
· Ability to undertake travel around England if/as needed with possible overnight stays
Values & Behaviours
Collaborative
Advantage collaborates with anchor institutions and CCOs to deliver preventative, engaging, and accessible healthcare to those in the community who need it. Our programmes are co-designed and tailored to local needs whilst building sustainable local and national networks.
Inclusive
Advantage aims to give people the opportunity to access our programmes regardless of their race, gender, or socioeconomic class. We believe in creating equal opportunities and breaking down barriers to ensure everyone can benefit from our services.
Supportive
Our mental health programmes increase equal access to care, delivering better experiences and outcomes through evidence-based practices and continuous improvement. Advantage widens access to services closer to home, reduces unnecessary delays, and unburdens other anchor institutions by building capacity to support people.
Impactful
We specialise in creating sustainable partnerships between CCOs and anchor institutions harnessing each entity’s strengths to form a unified support network. Our tailored project and performance management packages ensure ongoing quality assurance, improvement, and responsive adaptations to meet the evolving needs of our partners and their communities.
Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The role is remote but there is an expectation you will be able to travel around the country and in to our Head Office in London Bridge when needed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.
The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.
As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.
What we're looking for
- Qualified accountant (ACA, ACCA, CIMA, etc.)
- Significant experience in financial management and business operations in the VCSE sector.
- Strong leadership and strategic planning skills
- Knowledge of charity finance, governance, and compliance.
- Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
The client requests no contact from agencies or media sales.