Business development and fundraising officer jobs
Finance Manager (Part-Time)
Hours: 16 hours per week (hybrid working, with at least 50% of time in the Guildford office)
Salary: £43,000–£45,000 FTE (depending on experience)
Reports to: Chief Executive
Direct reports: Finance Administrator
Oakleaf Enterprise is looking for an experienced Finance Manager to join our team. This is a key role within the organisation, working closely with the Chief Executive, Trustees and wider Senior Management Team. You’ll oversee all financial activity, ensure compliance with Charity SORP and relevant regulations, and support the organisation to operate efficiently and responsibly.
About the role
You will lead on all financial reporting, planning and compliance, and ensure financial information is accurate, timely and useful for decision-making. You will also manage one member of staff (Finance Administrator) and work with colleagues across the organisation to support budgeting, forecasting, project costing and grant applications.
Key responsibilities
Board & Leadership
- Advise the CEO and Board on all financial matters, ensuring all legal and financial requirements are met.
- Attend Board and relevant sub-committee meetings.
- Provide financial input for the Strategic Business Plan and other analysis as required.
Reporting
- Prepare and present monthly management accounts, including variance analysis, restricted/unrestricted funds and balance sheet reporting.
- Lead the year-end process with external accountants, including audit/independent exam planning, reconciliations, site visits and production of Financial Statements.
- Work with the CEO and department leads to prepare the annual budget and provide variance analysis for Board approval.
- Produce a six‑month reforecast.
- Monitor restricted funds and update the Fundraising and Client Services teams.
- Track reserves and ensure adherence to the reserves policy.
Tax
- Prepare and submit quarterly VAT returns, ensuring correct application of partial exemption rules.
- Review gift aid and GASDS claims to ensure compliance and maximise income.
Payroll
- Ensure compliance with pensions, NMW and tax regulations.
- Oversee P11Ds and payrolling of benefits (where applicable).
- Support and oversee the Finance Administrator with SAGE payroll and keep up to date with relevant tax/employment law changes.
- Review payroll before submission.
Other responsibilities
- Manage high‑level cashflow and work with the Finance Administrator on daily cash monitoring.
- Line-manage the Finance Administrator.
- Support departments with project budgets, cashflows and grant applications.
- Develop and update financial systems and controls as the organisation evolves.
- Manage supplier relationships to ensure cost‑effective purchasing (including IT, utilities and contracts).
- Contribute to the wider SMT.
- Maintain the chart of accounts in SAGE and ensure monthly reconciliations and journals are completed.
- Keep up with CPD requirements.
- Carry out other duties as required.
Essential criteria
- Experience working in a charity, with strong knowledge of Charity SORP (old and new).
- Experience using SAGE 50.
- Fully qualified accountant (CIMA, ACCA, ACA, CIPFA).
Benefits
- Stakeholder pension with 4% employer contribution
- Employee Assistance Programme
- 32 days’ holiday including statutory leave, plus your birthday off
- Paid sick leave
How to apply
To apply for this role, please send us your CV along with a short cover letter explaining your interest in the position and how your experience aligns with the role. We will be reviewing applications on a rolling basis, so early submission is encouraged.
Transforming lives through the provision of support, training and wellbeing activities, building new futures with adults managing their mental health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
We are looking for an entrepreneurial and proactive Partnerships Manager with a strong instinct for business development and a track record of turning opportunities into significant funding partnerships. You will be energised by identifying new prospects, opening doors and building relationships with trusts, foundations and corporate partners. Creative and strategic in your approach, you will be comfortable shaping compelling propositions and developing confident high seven figure funding asks that resonate with large philanthropic donors.
You will also be a mature, thoughtful and kind manager who can lead and develop a high performing team. We are looking for someone who can set ambitious targets, encourage initiative and create an environment where colleagues feel trusted, motivated and able to grow, while playing a central role in expanding and diversifying a major global funding portfolio.
JOB PURPOSE
The Partnerships Manager will be a key position within the fundraising team, managing key private donors and co-leading on developing and implementing a new business strategy focused on significantly increasing trust and foundation and corporate funders.
They will also be working with SLT members to put together strategic seven and eight figure grants and strategic plans to engage large global donors to support Start Network programming.
The Resource Mobilisation team works collaboratively with those in programmes to manage internal and external relationships, adopting a coordinated approach when it comes to donor management and reporting.
The Partnerships Manager, together with the Head of Resource Mobilisation, will set and deliver a strategy that maximises trust and foundation and corporate funding and set a clear path to bring in new donors and increase income substantially over the coming three years. Currently the funding portfolio you will be managing is over £30million from 13+ global donors. This means this role is personally responsible for engaging and retaining 60% of our donors. This role will set a strategy to increase income according to targets, maximise donors plus retain all key strategic donors through robust engagement plans. Beyond this, the person in post will line manage three with scope for growth in 2026.
Additionally, across 2026-2028 and beyond they will lead on the development of an employee engagement offering with our corporates and corporate foundations in order to create a new avenue of unrestricted funding.
Beyond this, we expect this role, to lead on behalf of the resource mobilization team key global events, particularly Skoll / Marmalade and Shift the Power. In collaboration with the Institutional Funding Manager they will also plan our activities London and NY Climate Weeks. They will set the plans and strategy for the organization to engage with these events and work with Directors, CEO, Heads of, and coordinate cross organisational plans for this together with our Head of Advocacy and Influence.
Finally, this role will act as a key point of contact for the communications and advocacy teams and will need to make sure donor requirement and visibility will be taken into account across teams projects and strategies.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Increase new business from trusts and foundations and corporate funders
- Lead on the development of an innovative strategy together with the Head of Resource Mobilisation and Director of Business Development to identify and drive new business from trusts and foundations and corporates.
- Responsible for growing our funding from new geographical areas (focus on US and Asia) and sectors (Insurance) – and set a plan that will enable the diversification of our funding portfolio.
- Oversee the development and implementation of an employee engagement offer in order to create a new avenue of unrestricted income and boost the interest of corporate donors.
- Drive high quality prospecting of new potential funders across the organisation by working with and guiding heads of teams and the CEO strategically to engage with this task.
- Oversee how the organisation engages strategically with large trusts and foundations and corporates (potential giving 7 and 8 figures).
- Co-lead on the planning of key global events with our external affairs team such as Climate Week (New York and London) and make sure we have a cross organisational strategic approach to these events.
- Oversee the strategy to catalyse new relationships with middle sized trusts and foundations and corporates with a potential giving of 6 figures.
- Set a plan to attract more flexibility funding that can enable the organisation to catalyse key strategic projects that fall out of our programmes.
- Lead on developing positioning for corporate partnerships (insurance, finance, and tech industries), new areas of business for Start Network.
- Lead on the business planning process for the Trust and Foundations and Corporates Team.
- Manage large event budgets and make sure resources are used effectively.
- Work with programmes teams and colleagues to understand funding needs and develop creative ways to position and pitch areas of Start Network such as hubs, innovation etc.
- Work with programmes teams and finance team to drive and support the development of robust budgets and narrative proposals for large and medium sized asks.
- Attend and speak at key advocacy events, representing the resource mobilisation team as required, in order to meet donors and advocate for Start Network’s mission
Ensure high quality stewardship of current philanthropic donors
- Responsible for the overall stewardship of several high giving trusts and foundations (6, 7 & 8 figures).
- Oversee the development of quality reporting and updates for donors and make sure we have clear processes and systems for this to happen
- Responsible for making sure the resource mobilization team is creating informative and engaging updates across programmes for T&F and corporate donors.
- Work across teams to implement the insurance advisory group and make sure this group links back to resource mobilization strategies.
- Work with heads of teams to develop an engaging agenda for the insurance advisory group, taking into account the function and work with finance team to ensure appropriate expenditure of grant. Oversee the development of complex donor budgets and make sure they are ready for CFOO and Director approval.
- Support grant management function and work with finance team to ensure appropriate expenditure of grants.
- Work closely with the communications team in order to set up a strategic comms plan that will enable the organisation to position itself as a trend setter in the humanitarian sector, particularly around our core areas of work.
Influence externally
- Work with the Head of Resource Mobilisation and Director of Business Development to position Start Network strategically in global funding discussions.
- Engage key donors at strategic events and meetings.
- Work with the Head of Advocacy and External Affairs to coordinate advocacy messages for donors.
- Represent the organisation in key donor events globally, as required.
- Build knowledge and capacity within the organisation
- To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children.
- A commitment to the Start Network vision, principles, values, and approach.
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
Line Management
- To carry out effective line management of a team, including recruiting and training direct reports and having an active role in building an inclusive team culture in line with our values
- Oversee and manage high performing team.
- Coach and mentor team members, as appropriate, enabling them to fulfil their potential.
- Mentor hubs and in country fundraising manager, sharing and catalysing foundation and corporate opportunities for hubs.
- Ensure the organisation builds its capacity around donors’ compliance and policies.
- Deputise for the Head of Resource Mobilisation where required.
- Ensure all staff members in the Trust and Foundation and Corporate team have relevant objectives, targets and other KPI’s.
- Lead by example, building the team’s confidence, supporting them as appropriate and being a positive influence across the organisation.
- Drive a positive culture of fundraising within the Resource Mobilisation team and across Start Network.
Start Network Culture
- To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- A commitment to the Start Network vision, principles, values, and approach
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
This role description is non-exhaustive and includes any other duties that may reasonably be required for the role.
PERSON PROFILE
Skills, Knowledge and Experience
Essential
- A well stablished fundraiser, with experience of developing relationships with a wide range of private funders (including 7-8 figure multi-year grants).
- A leader with management experience who can grow a team effectively.
- Good understanding the humanitarian sector and key stakeholders and can represent Start Network accordingly in global external event.
- An experienced bid writer who can oversee the process of bids creation and can write them when required.
- A person who is experienced in putting together multi million pound budgets, working across teams.
- An experience fundraiser who has managed large donors such as Gates, Hilton, IKEA.
- Experience in managing a £10m annual plus portfolio.
- Experience negotiating complex multi-million pound contracts.
- A confident speaker who can pitch and convince technical donors to fund our cause.
- A leader with experience in setting funding strategies and executing them
- Proactive and strong skills in business development, with experience of taking the lead on identifying and securing new funding opportunities.
- A creative eye, with skills and experience supporting and leading on the development and implementation of communications strategies for fundraising.
- An individual who is keen to be part of a smaller organisation, playing a significant role in furthering a collaborative fundraising culture, with the autonomy to try new approaches and build on existing relationships.
- A person who is target and output driven and is looking to set ambitious goals for themselves and the team and not afraid to try, fail and improve
- A fundraiser who enjoys working across complex proposals and donors requirements and is solutions focused
Desirable
- Experience in impact investment, insurance or blended finance
- Masters in relevant subject such as international development, international relations, etc.
- Fluency in Spanish or French and other languages
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is remote however we require someone to be based in or a short commutable distance to cover the region.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are looking for an enthusiastic Regional Development Officer for North East Scotland. A recent reshaping of our Regional teams means this role will sit under our newly appointed Head of Scotland and be part of an exciting new chapter in Mary's Meal UK's fundraising vision.
You will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.
Working closely with the Head of Scotland, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.
Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.
Key responsibilities include
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Work with the Head of Scotland to design and deliver a clear, insight‑driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities.
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Use data, local insight, and (Region-specific) understanding to focus your time where growth potential is strongest.
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Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.
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To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach
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Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary’s Meals’ mission and values.
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Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement.
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Represent Mary’s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks.
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Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility.
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Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising.
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Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully.
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Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision.
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Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape.
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Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region.
To apply for the role of Regional Development Officer (0.6 FTE) based at Mary’s Meals UK, please follow instructions on the Charity Job website.
Applicants must hold full right to work in the UK and be based in the North East of Scotland.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 25 March 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interviews will commence week of 30 March. If you have any special requirements or adjustments before an interview, please let us know.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.
We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.
At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.
To make this vision a reality, we have a focused communications strategy to ensure the charity has the brand, reach and impact it needs to connect with unrepresented court users and engage supporters.
Who we're looking for
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for communications, then we’re keen to hear from you.
We’re looking for a Communications Manager to join our team for maternity cover. You’ll be stewarding our 25th anniversary communications plan and helping us to connect with our stakeholders, especially with those in the legal sector. As well as overseeing our website and social media, you’ll be supporting the service team in connecting with volunteers and clients and supporting the fundraising team in engaging donors.
The role
The Communications Manager role is a cross-organisation role, and you’ll be supported by the CEO and the Head of Fundraising. You’ll also be able to build on the firm foundations we already have in place, with plans agreed for our 25th year.
We’re open to applications from communications professionals who want to work hybrid from the Royal Courts of Justice in London or want to work from home.
To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.
The client requests no contact from agencies or media sales.
Job Title: Policy and Influencing Lead
Salary: £42,500 per annum pro rata, plus 15% ILW if applicable
Hours: Part time, up to 22.5 hours per week, open to discussing working patterns
Location: Birmingham or London
Contract Type: Fixed term contract for 12 months, with plans to review
Reports to: Director of Fundraising and External Affairs
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham, which will support suicidal men living in the West Midlands.
THE OPPORTUNITY
This is a new role in an expanding and dynamic organisation. It responds to our growing ambition to share what we have learned about suicide prevention and delivering services to men who are affected by inequalities.
We understand that for more men to be saved, we need others to take action too. And we need to make this case for change as compelling and impactful as possible to influence commissioners, NHS providers, or policy makers to save more men’s lives.
This role will involve leading the influencing strategy, building evidence-based policy positions, and executing powerful messaging to effectively demonstrate the impact of crisis intervention and the importance of extending this provision to more men across the country.
Overarching priorities
· To influence national and local systems leaders on the importance of rapid, equitable, accessible and tailored treatment and support for acutely suicidal men.
· To establish James’ Place as a leading and credible voice in innovative suicide prevention practice, reducing inequalities in access and in supporting men who other services aren’t reaching.
· To strengthen our evidence base and contribute insight and data to networks and partners who can grow its impact (such as organisations with larger influencing teams, media organisations, policy makers and think tanks).
KEY RESPONSIBILITIES
Strategy
· Identify key actors and establish, lead and execute an influencing plan for the next 12 – 24 months, in line with the above priorities, emerging insight and changing contexts.
· Lead effective relationship and network building and management across charity, health and policy sectors.
· Adopt a holistic perspective with communications and fundraising colleagues, that is deeply informed by clinical practice and aligned with strategies for growth.
· Explore future partnerships to strengthen evidence base, impact and reach, with academics, think tanks, funders and policy makers
· Ensure James’ Place responds to emerging policy and influencing opportunities (such as men’s health, inequalities work, neighbourhoods, integrated health organisations, strategic commissioning and so on)
Delivery
· Represent James’ Place on external groups at parliamentary events and sector forums as appropriate, ensuring the charity’s position and the voices of men we treat are clearly and respectfully communicated.
· Monitor and respond to legislative and regulatory changes and lead consultation responses.
· Research and produce compelling policy briefings, consultation responses and evidence-based reports
· Champion accurate data collection, evaluation and insight across James’ Place, demonstrating how crucial this is for policy and influencing work externally.
· Fully brief and support the CEO and other senior leaders’ attendance at events, meetings and media work.
· Engage with researchers, evaluators and campaigners on what James’ Place knows and does so that they can represent and champion James’ Place effectively.
· Support senior colleagues to engage with the Board on matters of policy and influence.
· Undertake any other duties as required in pursuit of organisational success.
Charity-wide
· Work closely with services, clinical, fundraising and communication colleagues to deliver our strategy and business plans to meet our charitable objectives.
· Play a role across the whole organisation, offering support and demonstrating leadership across the charity, helping colleagues to grow and develop.
· Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective and sustainable charity.
· Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
· Promote and demonstrate the highest level of safeguarding best practice.
· Deputise for senior colleagues and represent the organisation externally as and when required.
PERSON SPECIFICATION
Essential
· Extensive experience in policy and influencing work at a senior level on a social or health issue, including mental or physical health, equity, or social justice.
· A strong track record of building and maintaining external relationships across sectors: government, NHS, public services, charities, academia or think tanks; healthcare experience is highly desirable
· Substantial experience of preparing and submitting consultation documents, position statements and advocacy materials.
· Strong communication skills, in writing and in person.
· Experience of working with quantitative and qualitative research and researchers, work with data and insight to make credible and evidence-based arguments.
· Practical, resilient, unflappable; an innovator, open to exploring new ways of working.
· Experience of working with people with lived experience of sensitive and personal issues.
Desirable
· Experience of public speaking.
· Experience of working with NHS commissioners or mental health services.
· Working with volunteers and people with lived experience of suicidality or inequality.
WE OFFER
· A 7% employer contributory pension scheme.
· Family friendly policies.
· Death in service insurance scheme.
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period.
HOW TO APPLY
To apply, please follow the instructions on the attached document.
Closing date: Monday 16 March 2026, 5pm
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Do you believe every young person should have the opportunity to thrive, and want to help connect supporters with the chance to make that a reality?
Manchester Youth Zone is looking for a skilled, relationship-driven Philanthropy and Corporate Lead to help grow and nurture a community of major donors and corporate supporters who play a vital role in breathing life into the charity's mission.
Salary: £39,318 to £42,672 FTE
Location: Manchester, with some homeworking (3 days onsite FTE)
Contract: 12-months with potential to extend, 40 hours per week FTE, with flexibility for reduced hours (minimum 3 days per week)
Benefits: 33 days annual leave, pro rata, an additional day off for your birthday, 5% employer pension contribution, access to an Employee Assistance Programme, onsite gym and sports facilities
About the charity
Located in Harpurhey (one of Manchester's most economically deprived areas), Manchester Youth Zone is an established independent charity dedicated to providing young people with somewhere to go, something to do and someone to talk to.
They support young people aged 8 to 19, and up to 25 for those with additional needs, offering high quality youth work, mentoring and targeted support during evenings and weekends. Their purpose is to create passion, purpose and pathways for every young person who walks through their doors.
About the role
Major donors have always been central to the youth zone's story. You will manage a portfolio worth over £1 million, nurturing and uplifting valued supporters, as well as securing new five and six-figure gifts.
You will create thoughtful, personalised donor journeys and steward significant relationships that lead to long-term, multi-year commitments.
This is an exciting opportunity for someone proactive and relationship-led, with the confidence to build trust quickly. Working closely with the Interim Chief Executive, Trustees and senior volunteers during a period of leadership transition, you will open doors, strengthen partnerships and bring the impact of the youth zone's work to life for donors.
There is a very real and significant opportunity for growth and development in this role, for the right candidate.
About You
You bring a strong track record of securing five-figure, multi-year gifts from either businesses or high-net-worth individuals, along with experience building and converting high-value pipelines.
An excellent communicator, you are confident making senior-level, face-to-face asks and developing compelling cases for support.
Strategic, organised and calm under pressure, you can manage competing priorities with ease, always maintaining accuracy and care.
You are moved and motivated by the opportunity to improve young people's lives and driven to deliver outstanding results.
How to Apply
Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step.
If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application.
Deadline: 9am on Friday 20th March
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.
The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.
This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire.
Job Purpose
Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.
The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.
The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity.
Key Responsibilities
1. Community Engagement & Relationship Building
- Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
- Act as a liaison between the football club and the local community.
- Promote inclusion and diversity through outreach to underrepresented groups.
2. Programme Development & Delivery
- Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
- Education
- Health
- Inclusion
- Football Development
3. Staff and Volunteer Management
- Recruit, train and manage staff employees and volunteers who represent the Trust.
- Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.
4. Monitoring, Evaluation and Reporting
- Track the impact of community programmes using required and appropriate metrics and key performance indicators.
- Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
- Ensure compliance and governance with safeguarding, health and safety and data protection policies.
5. Marketing & Promotion
- Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
- Represent the Trust at community events, matchdays, and public forums.
6. Fundraising & Grant Management
- Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
- Build partnerships with sponsors, local businesses and charitable foundations.
7. Club Integration
- Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
- Manage the efficient coordination of player appearances and community involvement on behalf of the Club
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Strong experience in community development, sport development and youth engagement.
- Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
- Experience with grant funding processes
- Experience of developing organisational strategy within the sporting or charity sector
- Experience in partnership working with schools, councils, charities
- Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
- Monitoring & evaluation skills – ability to track KPIs and write impact reports
- Budget management experience
- Confident IT skills, including use of Microsoft Office and database software
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
- Understanding of health inequalities and barriers faced by children and families
- Understanding of equality, diversity and inclusion within community delivery
- A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including evenings and weekends
- Enhanced DBS clearance
- Degree or equivalent qualification, or demonstrable relevant professional experience.
Desirables
- Experience working in a football foundation or Trust
- Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Event planning or matchday coordination experience
- Recognised sports coaching qualifications
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
- Demonstrate good listening skills and have the ability to resolve issues where appropriate.
- Ability to multi-task whilst maintaining priority efficiencies.
- Focused on achieving Club, departmental and individual success.
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
SAFEGUARDING STATEMENT
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
EQUALITY STATEMENT
The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.
The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
The client requests no contact from agencies or media sales.
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose — someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.
Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.
This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery — a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.
Please note that whilst this role allows homeworking, travel across all five dioceses will be required.
Responsibilities
Strategic Leadership:
- Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
- Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.
Process Mapping & Optimisation:
- Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
- Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.
AI & Responsible Innovation:
- Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
- Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.
Stakeholder Management & Engagement:
- Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
- Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.
Project & Change Management:
- Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
- Employ robust project management methodologies to ensure projects are delivered on time and within budget.
Qualifications, Training & Experience:
- Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
- Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
- Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
- Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
- Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
- Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.
Competencies & Behavioural requirements:
- Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
- Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
- Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
- Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
- Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.
Our benefits include:
- Company pension
- A comprehensive health & wellbeing programme
- Paid volunteer & study leave
- Home working
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.
We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.
She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).
She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.
Please apply via CharityJob apply, please ensure your covering letter and CV hold sufficient information to evidence where you meet the requirements of the Role Profile.
For a discussion about the role please contact the CEO Sam Booth , the office number is available on the website
The client requests no contact from agencies or media sales.
Lead Financial Strategy. Enable Extraordinary Care.
At Alexander Devine Children’s Hospice Service, we provide specialist care and vital support to children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.
It costs £3.4 million each year to maintain our current level of care, with minimal government funding. Every decision we make must balance compassion with sustainability. We are now seeking an exceptional Director of Finance to help secure our long-term future and develop services in line with demand.
This is more than a finance role. It is an opportunity to shape the financial strategy of a much-loved local charity and ensure we continue reaching every child and family who needs us.
The Role
As Director of Finance, you will:
- Provide strategic financial leadership and be a key member of the Senior Management Team
- Lead long-term financial planning to ensure sustainability and resilience
- Oversee budgeting, forecasting, cashflow and reserves management
- Ensure compliance with charity accounting standards and statutory requirements
- Present clear, insightful financial reports to the Board of Trustees
- Be responsible for financial controls, systems and governance
You will work closely with the Chief Executive and Senior Management Team, helping to shape the future direction of the organisation.
About You
We are looking for a strategic and values-driven finance leader who brings:
- A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)
- Significant senior financial leadership experience
- Strong experience in strategic planning, budgeting and financial governance
- The ability to communicate complex financial information clearly to non-financial audiences
- High levels of integrity, judgement and emotional intelligence
Charity or healthcare experience is welcome but not essential. We are equally interested in candidates from commercial or public sector backgrounds who are motivated to apply their expertise in a purpose-driven environment.
Why Join Us?
- Work in a beautiful, purpose-built hospice in Maidenhead
- Generous annual leave, including your birthday off and additional “Alexander Days”
- Pension and Death in Service cover
- Employee Assistance Programme
- Free on-site parking
- A genuinely supportive, values-led culture
- Staff discounts
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with World Vision UK to recruit for a high-calibre Head of Finance to drive their financial integrity and operational excellence. Reporting directly to the CFO and serving as a key member of the Extended Leadership Team, you will ensure resources are managed with unwavering accuracy, insight, and stewardship to support vulnerable children worldwide.
You will lead core operations—from transaction processing and monthly accounts to treasury, tax compliance, and statutory reporting. You will be a critical partner to the Head of Business Intelligence and leaders across Fundraising and Programmes, embedding clear policies and modern processes that amplify World Vision UK’s mission impact.
Key Responsibilities
- Financial Control & Reporting: Oversee the production of high-quality monthly management accounts and deliver statutory annual accounts under Charities SORP (FRS 102).
- Modernisation & Innovation: Act as the Finance Systems owner and define a multi-year modernisation roadmap, embedding automation, AI for efficiency, and controls-by-design.
- Strategic Leadership: Lead and develop a diverse team of 12 (5 direct reports), fostering a service-oriented business partnering culture.
- Budgeting & Fund Management: Lead the annual budgeting cycle and oversee the management of cash, remittances, and foreign currency hedges.
- Governance & Risk: Ensure full compliance with UK law and Charity Commission standards, acting as the primary lead for external audit and banking relationships.
About You
You are an outcome-focused leader who balances strategic vision with operational rigour. You possess a continuous-improvement mindset and the ability to influence senior stakeholders with commercially aware recommendations.
Essential Requirements:
- Qualified Accountant: ACA, ACCA, or CIMA qualified with significant post-qualification experience in industry.
- Sector Expertise: Proven experience in a finance management position within the Charity sector, including the management of restricted and unrestricted funds.
- Leadership Track Record: Experience leading multi-function teams with a focus on capability building and performance management.
- Technical Proficiency: Deep understanding of internal controls, technical accounting, and large-scale budgeting processes.
- Communication: Excellent verbal and written skills, with the ability to present decision-ready papers to Board committees.
- Occupational Requirement: Given the leadership nature of this role and its responsibility for the spiritual nurturing of staff, there is an occupational requirement for the post holder to have an active Christian faith.
Desired Skills:
- Familiarity with Microsoft Business Central, Power BI, SAP Concur, Jedox, and Blackline.
Salary: Circa £70,000 per annum
Key Benefits: 7% employer pension contribution and 28 days holiday + bank holidays
Location: Hybrid: 2 days from Milton Keynes office
Application Timelines:
- Application Deadline 10th April
- 1st stage Online Interviews 21st April
- Final in person Interviews 30th April
Please click on the link to view our dedicated careers page with more details:
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Head of Policy and Public Affairs
Bring your energy, creativity and expertise - and help us impact young people positively.
Location: Sherborne House, London (hybrid)
Salary: £52,535 per annum
Closing Date: 29 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Step into a role where your policy expertise drives real change. As Head of Policy and Public Affairs, you’ll lead an ambitious strategy to influence national decision‑makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. You’ll turn insight into impact, championing our values while strengthening our political presence and public profile
You’ll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high‑profile events that elevate Depaul’s influence. Confident in the media and skilled at simplifying complex issues, you’ll work across teams to anticipate policy change, spark innovation and help drive forward our mission to end homelessness. If you’re driven, strategic and ready to make national change happen, this is your platform.
Key deliverables:
• Develop organisational policy positions on key strategic issues for Depaul UK, focusing on policy areas that matter for our client group including homelessness, housing, welfare, health and care leavers.
• Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government .
• Work with the Executive Director of Fundraising and Communications and their team to improve Depaul’s public profile by giving us a louder political voice.
• Work with the Executive Director of Operations and their team to ensure Depaul is well positioned to respond to changes in policy and regulation.
• Work in partnership with Depaul UK’s Head of Data and Insights on research projects designed to influence policy.
• Monitor, analyse and report on policy developments which may impact on the work of Depaul UK.
• Provide high quality written and verbal briefings, reports and submissions to consultations.
• Work with senior colleagues to develop positive relationships for Depaul UK with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including our peers in the homeless sector.
• Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by Depaul, commissioners and policy makers.
• Give interviews to the media.
• Organise and coordinate events and meetings.
• Strengthen Depaul’s links with other voluntary sector organisations in the homelessness, youth and faith sectors.
• Contribute to Depaul International’s global influencing work.
What we are looking for from you (Person Specification)
When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.
To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies:
Knowledge
• Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas.
Experience and skills
• Having had demonstrable impact on government policy.
• Developing and maintaining positive relationships with Parliamentarians and officials
• Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament
• Leading projects with colleagues from different internal or external teams
• Delivering high quality verbal and written policy briefings and presentations to senior stakeholders
• Working with colleagues to secure media coverage
• Excellent written and verbal communication skills
• Ability to work on own initiative and with low levels of supervision
• Ability to prioritise key tasks and manage conflicting priorities
• Ability to deliver to deadlines, sometimes at short notice
• Desirable - drafting and delivering policy and/or public affairs plans/strategies
• Desirable - representing organisations in the media and at events
You will need to be able to travel throughout the UK and on occasions work out of hours.
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.


