Campaign jobs
Team: Brand & Marketing
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £54,687.21 per annum
Contract: Permanent
All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Creative Manager:
- The Creative Manager is key to enabling the brand and marketing team to support our organisational goals: Enhancing cat welfare and increasing our impact, supporting volunteering to become an exemplary voluntary organisation, deepening our engagement with customers and supporters, and enabling vital income generation activity to support financial sustainability.
- Acting as guardian and ambassador of the Cats Protection visual and verbal brand, this role is responsible for defining our creative strategy and delivering this through our internal creative team of designers and content writers and via external agencies, helping to reach and engage with new and existing audiences.
About the Brand & Marketing department:
- We sit within the Marketing & Income Generation directorate
- Our team is responsible for supporting Cats Protection’s organisational goals through enabling vital income generation activity, delivery of consistent cat welfare messaging and driving brand awareness and engagement with key audiences
- We currently have a team of 27
What we’re looking for in Creative Manager
- Experience of creative strategy development and activation across both design and copy
- Significant experience designing for brand and amplifying brand messaging
- Strong experience of managing and developing an in-house creative team or studio including copywriters in line with brand guidelines
- Experience in fundraising design for the charity sector
- Strong experience of Mac-based design using leading creative software
- Good experience of overseeing copywriting for advertising campaigns, direct mail, email, website and social media
- Experience of budget management and reporting
What we can offer you:
- Range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 1st April 2026
Virtual interview date: 16th April 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form including submitting portfolio
2. Virtual interview via Microsoft Teams
3. Final stage interview with presentation
Only applications submitted via our standard recruitment process will be considered, we do not accept applications emailed directly
Making a better life for cats, because life is better with cats
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Supporter Care Officer
Salary: £28,360
Hybrid – two days per week in our Letchworth Office
Full time (35 hours a week)
Permanent
Flexible working considered
Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.
The role
The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 6 April 2026 (5pm)
First Interviews: 14 & 15 April 2026
Second Interviews: 21 April 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.
As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience.
The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.
1. Talent Acquisition Strategy
- Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles.
- Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand.
- Build diverse candidate pools, and create initiatives to attract and retain diverse talent.
- Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach.
- Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.
- Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field.
- Continuously review our process to drive improvements and change, especially through the use of emergent technologies.
- Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy.
2. Transactional Recruitment Management
- Create and deliver an annual international recruitment action and promotional plan
- Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations
- Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement
- Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience.
- Overseeing the development and maintenance of physical resources for overseas recruitment
- Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate
- Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI
- Leading in the development of the Online Recruitment Journey
- Leading in the recruitment of UK roles
- Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.
- Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process.
- Work with the UK and International HR Managers to support a seamless onboarding process for all joiners
3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria
- Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience
- Overseeing MAF UK’s assessment processes and assisting with interviews where required
- Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles
- Managing our use of UK psychometric assessment
4. Envisioning and delivering new initiatives to attract and build our talent pipeline
- Overseeing and driving proactive digital acquisition using LinkedIn and other platforms
- Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives
- Raising awareness and leveraging team support for recruitment initiatives
- Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities
- Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective
- Designing and implementing approaches to encourage greater diversity with applicants
- Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports.
5. Partnership
- Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units
- Member of the MAFI Recruitment Steering Group
- Establishing or contributing to recruitment learning circles with other Engagement Units
- Support efforts to integrate into one global entity from a recruitment perspective
- Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future
6. Management
- Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio
- Line manage, coach, develop and champion the Talent Acquisition Officer
- Participating in MAF UK organisation development initiatives and policy review
- Managing own time effectively to maximize organisational benefit
- Lead on the overall management and administration of the Applicant Tracking System
7. Legal, finance and professional
- Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process
- Preparing and managing the recruitment budget
- Modeling self-leadership through continual professional development
8. Travel
- This role will involve some travel within the United Kingdom, particularly around the events season.
Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required.
DIMENSION AND LIMITS OF AUTHORITY:
- Expenditure up to agreed budget.
- Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards.
- Decision making within agreed parameters.
TASKS COMMON TO ALL MANAGERS:
- Role modelling of organisational values and beliefs
- Contributing to the shared spiritual life of the MAF UK team as a Christian mission
- Attendance and participation in team and corporate times of biblical reflection and prayer
- Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings
- Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams
- Keeping line manager informed of all relevant information in a timely manner
- Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged
- Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet.
CHRISTIAN VALUES, BELIEFS AND ETHOS:
As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.
Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield.
Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy.
Salary:£48,500
Terms:
Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day.
Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
This role involves some unsocial hours, weekend work and travel within the UK
Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year.
Pension: Non-contributory pension scheme (10%) of salary on joining.
Additional Benefits:
- Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues.
- Death in Service/Life Assurance scheme.
- Free on-site parking at our offices.
Probationary and notice period:
- 6-month probation period with mid-term review
- Notice period is 3 months.
Closing Date for Applications 22nd March
The client requests no contact from agencies or media sales.
This is an exceptional opportunity at one of the world's most prestigious universities at a time of extraordinary ambition and philanthropic momentum.
Associate Director of Development – Principal Gifts
Employer: University of Oxford
Salary: £65,336 - £82,255 with scope to go beyond for a leading professional with outstanding experience and track record
Location: Oxford (Hybrid)
Here at the University of Oxford, we are recruiting three Associate Directors of Development – Principal Gifts to join our incredible team. These are new positions, part of an expansion of our friendly, collaborative and successful Principal Gifts team.
As Associate Director of Development – Principal Gifts, you will operate at the highest levels of the University to secure transformational gifts at the eight-figure-plus level, advancing Oxford’s mission and global impact. Your work will help ensure that Oxford continues to attract the brightest minds, pursue world-leading research, and address the most urgent challenges facing humanity.
You will work closely with the Vice-Chancellor, Chief Development and Alumni Engagement Officer, Director of Development – Principal Gifts, and other senior leaders to align principal gift opportunities with institutional priorities and articulate a compelling case for support to some of the world’s most significant philanthropists.
Your impact will be enduring – enabling breakthrough discoveries, expanding opportunity for students, and strengthening Oxford’s position as a global leader in education and research. The Associate Director of Development role offers the chance not only to secure transformational gifts, but also to shape the future of Oxford’s philanthropic culture and leave a legacy at an institution that has been changing the world for over nine centuries.
This is a chance to join a dedicated, professional and ambitious team at a time when Oxford’s fundraising is at unprecedented levels. With strong support from the Vice-Chancellor, a proven track record of principal gift success, and an unparalleled global reputation, you will have every opportunity to make your mark, both at Oxford and in your career.
You will be passionate about what we do here, not phased by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
The University of Oxford is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
Closing date: midnight on Monday, 6 April 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Diversity and Inclusivity
The University of Oxford is committed to equal opportunity, and to being a place where everyone belongs and is supported to succeed. We recognise how the diversity of our community enriches our ability to deliver on our academic mission.
We welcome applications from individuals from all backgrounds, including those under-represented within higher education. No applicant or members of staff shall be unlawfully discriminated against on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
No agencies please
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager to join our fashion store team in Otley for 28 hours per week which includes some Sunday work so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Our Hartlepool Parent Support project is commissioned by Hartlepool Council, to offer infant feeding support across the region in both community and hospital settings and perinatal mental health support throughout the region. Support is delivered by staff and volunteer peer supporters.
We are seeking a capable Perinatal Mental Health Project Leader who is passionate about supporting parents to lead on this project. This role is home-based but will include travel across the Hartlepool region (expenses will be reimbursed).
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
•Leading on perinatal peer support across the Town.
•Managing the volunteers
•Having a good working knowledge and understanding of the local demographics in the Hartlepool area and ensuring all services are accessible and inclusive.
•Engaging with communities through networking with other local organisations.
•The Confidence to network with and occasionally present to local clinical and partner agencies across maternity and mental health sectors to integrate the services into local pathways and build relationships with the profile of the service.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an Parents in Mind Peer Supporter. This requires lived experience. The training can be undertaken within your working hours.
The role is 25 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hartlepool will be required.
About you
You will:
•Are you willing to undertake our Peer Supporter training? (Requires lived Experience)
•Can you work at pace and juggle a number of different priorities?
•Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
•Do you want to join an amazing Charity that supports parents across the UK?
•Would you like to be part of an amazing team of passionate staff?
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suit your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
How to apply
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Further details available on our website.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Prospectus is collaborating with a well-known centre of Christian worship in the North-East of England to recruit for a Head of Communications and Marketing.
The incoming Head of Communications and Marketing will ensure the department is a strategic enabler of transformation, by amplifying our client’s voice, nurturing relationships, and guiding public perception. Through compelling messaging and innovative campaigns, the postholder will ensure that our client’s story, and the Christian faith which underpins it, reaches and resonates with local, national, and international audiences.
The successful candidate will be an experienced communications and marketing professional having led a marketing or communications function previously. You will have demonstrable skills in adapting messaging for different audiences, and ideally will have experience of supporting a fundraising function from a communications perspective.
For the full Appointment Brief and for details on how to apply please click through to the vacancy on the Prospectus website. Following review you may be asked to provide further information as part of the recruitment process. For further information about this role please reach out to Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
You’ll be the main contact for the national training team providing support directly to kinship carers, training facilitators and others relating to the access and delivery of training events and workshops.
You’ll provide professional and effective administrative and technical support to training operations, including co-ordinating logistics, publishing event details, administrating the back-end data, supplier communication, financial administration and attending in person and online events to ensure smooth delivery.
Key responsibilities:
Training event coordination
- Provide administrative support, including supplier communication, coordinating logistics and delivery of all relevant general and financial administration tasks
-
Communicate effectively with all stakeholders to coordinate and confirm event logistics for in-person and online events.
-
Identify and secure appropriate organisations to exhibit as part of Roadshow marketplace events, providing in event hosting of these organisations.
-
Source and secure venues and catering that meet event requirements for all in-person training events.
-
Provide administrative, practical and technical support at training events both online and in-person.
-
Act as central point for Zoom set-up, licenses and queries for team, kinship carers and external partners.
Systems and processes coordination
-
Monitor planned expenditure to ensure it is in line with event budgets.
-
Ensure invoicing and payments are accurate and processed to time.
-
Support the monitoring and reporting on training activity via our Salesforce database, including providing data reports as required.
-
Support the production, update, distribution and quality assurance of workshop materials and ensure all collateral is on brand, signed off as required.
-
Develop and maintain an asset register of all training materials and equipment, ensuring availability when and where it is needed.
-
Act as website champion for the team, managing and uploading all training content (workshop and events) and ensuring online training information is kept up to date.
-
Provide support to the training team as required including to assist service improvements and supporting manualisation and documentation of all processes
-
Set up and implement effective tools and documentation to support all operational needs of the training service.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Training and Events Officer by sending a CV and answering the questions below via Charity Job. The deadline is 12pm on Monday 30 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work with Kinship, and how do your values and experience align with our mission to support kinship carers and families?
- Describe a recent event or training session you coordinated. Include how you managed logistics, communicated with stakeholders, and handled any challenges.
- Provide an example of how you have used administrative systems or platforms (e.g., Salesforce, databases, online tools) to track activity, manage resources, or produce reports accurately.
- Give an example of how you have supported a team to deliver a project or service, highlighting communication, process management, or assistance to colleagues.
- Describe a situation where you identified a potential delivery problem and took proactive steps to resolve it. What was the outcome?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Salary: £62,651 per annum
Contract Type: Fixed Term Contract – Maternity Cover (up to 12 months)
Closing date: 12 April 2026 at 11pm
Interview date: 4 – 15 May 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women’s leadership in crisis, seeking to work more directly with women’s rights/women-led organisations. The post-holder will be joining us just as we begin implementing the strategy, and this will be an exciting time to shape new and evolving ways of working with women’s rights activists from across the globe. The Advocacy and Influencing team are central to achieving the goals of the strategy by encouraging the UK Government and other UK-based stakeholders to use their power on the world stage to counter the rollback on women’s rights.
The Head of Advocacy and Influencing is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy.
About you
You will have significant experience of advocacy and/or public affairs with a track record of driving strategies that achieve measurable policy, attitude or legislative change. You will be a strategic thinker with excellent communication skills in English, and the ability to translate complex issues into plain English. You will have experience of project management and preferably budget management, particularly team or donor-funded project management. You will be media trained and confident speaking to and influencing a range of external senior stakeholders.
In past roles, you will have line managed colleagues and may have managed teams, and will know how to work with others, including in coalition with other organisations, to design and deliver advocacy campaigns. You will understand how to motivate your team to deliver against an organizational strategy. Your leadership style will be aligned with CIUK’s feminist leadership principles and values. You will have strong understanding of, and preferably experience working on, international development issues, in particular with reference to gender equality.
About the role
The Head of Advocacy and Influencing is a leadership role with significant responsibility for external analysis and positioning for CIUK - including through regular updates to the board Impact and Transformation Committee. The role is responsible for providing strategic direction for CIUK and CI’s advocacy and influencing and leading the team to deliver UK and globally facing advocacy campaigns. The role is responsible for ensuring high quality publications and managing sign off and profile risks as part of CIUK’s risk management strategy. The Head of Advocacy and Influencing will also act as a senior external spokesperson for the organization to the media, parliament and public events. The role has significant responsibility for positioning and meeting expectations of donors who fund the team’s work. The Head of Advocacy and Influencing is critical for ensuring the CEO and SLT have up-to-date power analysis, political analysis and policy lines for external engagement with high level targets.
As the manager and contract holder for the Centenary Action Group campaign and fundraising coordinator and a standing member on the Steering board of the Centenary Action Group, the role also manages CARE UK’s role as a convener and ally of the UK women’s rights movement in line with our global commitment to shift the power and localization.
The role covers four main areas of responsibility:
Strategic Leadership & Delivery
Play a key role in the delivery of CIUK’s new 4-year strategy. Lead cross-organisational teams to deliver high quality policy analysis, advocacy and campaign strategies to UK government, parliamentary and private sector targets. Work with communications to design and deliver integrated campaign plans.
External representation and relationship management
Build the visibility and reputation of CIUK by building and managing key external relationships in government, parliament, private sector and across the sector, including in coalitions and alliances. Provide strategic advice on political developments, external opportunities, and risks, ensuring timely and well-informed positioning, and prepare the CEO/SLT for high-level external engagements. Serve as a senior spokesperson for CIUK in political, media, and public forums. Work with the CARE confederation to develop advocacy lines and approaches.
Thought leadership and Policy Development
Provide strategic leadership of the Gates Foundation partnership, delivering against expectations and securing further funding from this and other donors. Ensure a rigorous evidence base for CIUK’s policy agenda, both by working with CIUK’s team of thematic experts, as well as commissioning and managing research projects where needed. Prepare and approve briefings, position papers, op-eds and other communications in support of CARE UK’s influencing goals. Oversee CIUK’s strategic role in Centenary Action, including representation on the Steering Group and overall coordination.
Team and line management
Set and drive the advocacy and influencing team’s annual plans and contribution to the organisation’s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to the team’s work, and for managing the team’s budget. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK’s equity, diversity and inclusion goals and feminist leadership principles.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
Are you an experienced Welfare Rights Adviser who is passionate about making a real difference to people’s lives? Citizens Advice Cheshire West is looking for a skilled and committed Welfare Rights Caseworker to join our dedicated team. In this role, you will provide specialist benefits advice and casework to clients across Cheshire West, helping people navigate complex welfare systems, maximise their income and access the support they are entitled to at some of the most challenging times in their lives.
This is an exciting opportunity to make a real difference in the local community by providing specialist welfare benefits advice and casework to clients across Cheshire West. You will support people to access the benefits they are entitled to, helping to maximise income and improve financial stability.
The role involves managing complex welfare benefits cases, preparing detailed written submissions, negotiating with third parties and, in exceptional circumstances, representing clients at tribunal.
This is a hybrid role with time spent working from home and from our offices in Winsford and Chester, alongside outreach work across the Cheshire West area. Due to the nature of the role, extensive travel is required and access to your own transport is essential.
Key Responsibilities
-
Provide specialist advice and casework across the full range of welfare benefits.
-
Prepare written submissions and supporting evidence for reviews, welfare benefits appeals and tribunals.
-
Act on behalf of clients by negotiating with relevant organisations and drafting correspondence.
-
Represent clients at tribunals where appropriate.
-
Ensure clients receive the benefits they are entitled to, supporting income maximisation.
-
Maintain accurate case records and statistical information using our case management systems.
-
Work collaboratively with colleagues and external agencies to support clients.
-
Contribute to research and campaigns work by highlighting issues affecting clients.
About You
We are looking for someone who:
-
Has recent welfare rights casework experience within Citizens Advice or a similar third sector organisation.
-
Has experience preparing high-quality written submissions for welfare benefit appeals and tribunals.
-
Has excellent written communication and negotiation skills.
-
Can manage a complex caseload in an organised and structured way.
-
Understands the challenges faced by vulnerable clients.
-
Is able to work flexibly to meet service needs.
Desirable:
-
Experience of representing clients at tribunal.
Why Join Us?
This is a rewarding opportunity to use your welfare rights expertise to make a genuine difference to people facing financial hardship and complex benefit challenges. If you are committed to delivering high-quality advice and want to work as part of a supportive and values-driven team, we encourage you to apply and help us support communities across Cheshire West.
We Offer:
-
Flexible and hybrid working wherever possible
-
Enhanced holiday and sick pay entitlement
-
A strong focus on staff health and wellbeing
-
Access to an Employee Assistance Programme
-
Health benefits package
We advise, support and empower people to improve their lives providing the best, impartial advice and influencing policy for a more equal society
The client requests no contact from agencies or media sales.
The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who experience mental health issues and socially isolated.SLT was created to be radically different from other mental health charities – uniquely accessible, inclusive and community-embedded. You will be joining a small friendly team, where we care about staff wellbeing.We believe in trusting the expertise of our staff and giving them the freedom to thrive with regular help on hand when needed.
We support over 500 adults per year through social groups -creative arts, nature-based activities, wellbeing workshops and peer support.90% of participants report improved mental health and wellbeing.
Why Join Us?
This is an opportunity to play an important role in a small but impactful charity. Your work will directly enable adults experiencing isolation to access safe, creative and life-affirming activities. Perfect for someone who thrives in a small charity where you can see the impact of your work every week.
Who we are seeking
We are seeking a Fundraising Manager, who enjoys writing grant applications and building strong relationships with supporters. Working closely with the Chief Executive, you will have a primary focus working on our trusts and foundations pipeline, while generating around 10% of total income from other sources. We are realistic what is possible in 21 hours per week!
We are seeking a fundraiser who combines:
- A strong track record securing trust and foundation income
- Excellent bid-writing skills
- Experience generating income beyond trusts (corporate, community or individual)
- Comfortable working autonomously in a small team
- Experience in a mental health organisation or small charity is desirable but not essential.
Summary role description
Reporting directly to the Chief Executive, you will:
Lead Trusts and Foundations Income
- Develop a pipeline of grant funders to apply to.
- Write compelling, high-quality applications..
- Deepen funder relationships to secure repeat grants.
Raise income from other sources
Work with the Chief Executive to generate income from other sources with a realistic and achievable target of 10% total income via:
- Corporate partnerships in Islington, King’s Cross tech, creative industries and the City.
- Community and individual giving, especially among affluent local residents.
Build sustainable systems to support fundraising
- Strengthen stewardship journeys including donor tracking systems and explore use of AI tools.
- Contribute to fundraising communications and our profile-building.
Why this Role is Different
You will be stepping into an organisation in a strong position to build on:
- Multi-year funding security (63% of next year’s income already secured through multi-year grants, 4 months’ free reserves, annual income circa £250k).
- Trusted funders include City Bridge Foundation, Garfield Weston, Sport England and leading City Livery Companies.
- Strategic Plan 2024–28 with clear goals.
- Excellent impact measurement systems.
- A highly experienced Chief Executive with 30 years in the charity sector.
- A collaborative and supportive team, who understand fundraising is everyone’s responsibility.
What You’ll Gain
- Real autonomy and ownership
- 25 days’ annual leave plus bank holidays
- Occupational pension scheme
- Hybrid and flexible working arrangements
- Access to training and development opportunities
- Supportive management culture
- A genuinely collaborative, values-led culture
Location
Based at Jean Stokes Community Centre, Islington (5 minutes by bus from King’s Cross)
Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements for this purpose with minimal use of AI.This helps us to better understand your authentic voice, skills and motivation for this role.Thank you.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.The more inclusive we are, the more we can achieve.
Deadline for applications: Sunday, 5th April 2026 at 12midnight
Interviews: Monday, 20th April 2026
Estimated Start:June/July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Opportunity: Trainee Immigration Adviser
Location: St Pauls Advice Centre, Bristol
Salary: £11,439.20 to £12,256.29 actual (£28,598 FTE, NJC 12)
Hours: 14 hours per week (or 15 hours over 3 days)
Contract: Fixed term until 31 March 2027
Application Deadline: 10 am, Monday 23rd March 2025
Interviews: Wednesday 1st April 2025
Are you passionate about social justice and committed to supporting people navigating complex immigration systems? Do you want to develop your skills in specialist immigration advice within a supportive and experienced team?
St Pauls Advice Centre is looking for a Trainee Immigration Adviser to help deliver high-quality, free and independent immigration advice to our community.
About Us
For over 50 years, St Pauls Advice Centre has supported the people of Bristol through expert advice on immigration, housing, benefits and related issues. We are committed to equality, inclusion and empowering people through specialist legal advice and advocacy.
Our immigration service plays a vital role in ensuring individuals and families can regularise their status, secure their rights and move forward with dignity and confidence.
The Role
Working under the supervision of the Immigration Supervisor and alongside the Immigration Adviser, you will:
- Work towards achieving IAA accreditation at Level 1 or higher
- Provide specialist immigration advice at IAA Level 1 (once accredited)
- Manage a caseload and support clients with immigration applications and enquiries
- Conduct client interviews and gather evidence to support applications
- Deliver advice sessions at our office and in community locations, and provide telephone assistance
- Maintain accurate case records in line with IAA requirements and organisational standards
- Keep up to date with immigration legislation, policy and practice
- Contribute to monitoring, advocacy and campaigning work
- Support the team in meeting funding and service delivery targets
About You
We are looking for someone who is:
- Committed to achieving IAA Level 1 accreditation (or already accredited)
- Passionate about social justice and migrant rights
- Organised, thorough and able to manage detailed casework
- A strong communicator with the ability to work sensitively with diverse communities
- Able to work both independently and as part of a supportive team
- Committed to anti-discriminatory and non-judgemental practice
Experience of advice work or working with migrant communities is desirable.
What We Offer
- A supportive and inclusive workplace where your work makes a real difference
- 30 days annual leave (pro rata) plus 3 additional days between Christmas and New Year
- 5% employer pension contribution
- Support to take IAA exams and register with IAA
- Ongoing supervision, training and professional development
The client requests no contact from agencies or media sales.
Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter’s HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated.
About the role
As an HR Services Administrator, we’ll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. Indeed, you’ll be a key member of the team that’s the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) – all are aspects of this interesting and varied role.
Role Specifics
Already with some relevant experience (ideally HR, but we’ll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You’re also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time – 35 hours per week
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Thursday 26 March 2026
Interviews will take place on Tuesday 31 March 2026
For further information and an application pack please go to our website via the Apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

