Care management jobs

Team: Advocacy

Location: Remote with regular travel - Must be a commutable distance to Edinburgh or Belfast

Work pattern: Mon-Fri, 7 hours per day. Occasional weekend or evening hours required

Salary: Up to £37,565.95 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Advocacy and Government Relations Officer for Scotland/Northern Ireland:

- This role will cover both Scotland and Northern Ireland, the successful candidate will need to be able to travel between the two nations

- Lead engagement with the Scottish Government, the Northern Irish Executive, UK and local Government

- Support engagement with the UK Parliament

- Monitor parliamentary activity daily and conducting online research

- Preparing position statements and responses to external policy developments

- Developing public-facing charity campaigns including online resources, organising events and delivering presentations

- Media spokesperson for Cats Protection

About the Advocacy team:

You will be working as part of the Advocacy & Government Relations team in the Advocacy & Influence Directorate. The team is made up of 11 members who work across the whole of the UK speaking up for cats. Our campaigns change laws to better protect the health and welfare of cats.

What we’re looking for in our Advocacy and Government Relations Officer for Scotland/Northern Ireland:

- Experience of advocacy, public affairs or influencing work (which may include campaigns), ideally in Scotland/Northern Ireland

- Lives within a commutable distance of Edinburgh or Belfast or willing to relocate to the area

- Experience of policy work and research

- Experience of dealing with high profile/ VIP individuals e.g. Ministers, MSs, MPs, MSPs, MLAs, Government Officials, Local Councillors and officers, corporate executives; professional organisations

- Proven ability to multi-task and work independently on own initiative, accurately and under pressure

- Resilience and an ability to deal with potentially upsetting topics

- Experience of effective use of social media and the internet in an advocacy/campaign context

- A confident communicator with good written and oral skills; and great people skills

- Excellent organisational skills with the ability to be flexible and adaptable

- Intermediate skills using Microsoft Office – Teams, Word, Excel, Outlook, PowerPoint

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- Access to a wide range of internal and external learning and development opportunities

- A friendly and supportive team

- We are happy to wait for the right candidate, please still consider applying if you have several months’ notice period

- and much more, which you can learn about

Application closing date: 11th February 2026

Virtual interview date: 5th & 6th March 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Video screening

3. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

These roles are central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.

• Full-time and Part-time position available
• Permanent 
• £25k- £30k depending on experience (pro-rata for part time)
• Bank holidays plus 25 days holiday (pro-rata for part-time)
• Dependent on a DBS check 
• Probationary period: Six months

We are seeking an outstanding and empathetic leader to become the Chief Executive Officer of East Sussex Community Voice (ESCV), working with our directors, staff, and volunteers to further develop our organisation and make a real difference for people across East Sussex.

As an ambitious Community Interest Company (CIC), we seek someone with strong leadership qualities who can ensure ESCV continues to be an effective and independent agent of local change, whilst diversifying and evolving our business.

Since 2013, ESCV has enabled people in East Sussex to have their voices heard in the design, commissioning, and delivery of services by putting communities at the centre of everything we do. Our work includes delivering an award-winning Healthwatch, leading large-scale public engagement and community development projects, and hosting the East Sussex Voluntary, Community & Social Enterprise (VCSE) Sector Alliance.

With imminent changes to Healthwatch and national legislation, we are entering a period of transformation. We are looking for an experienced and inspiring leader who can guide our team through this change, someone who empowers others, builds confidence, and sustains a positive, collaborative culture.

You will be a strategic thinker and relationship builder at a senior level, with a track record of delivering strategies, operational plans, and projects that achieve tangible outcomes. You will also bring excellent interpersonal skills, experience in leading high-performing teams, and the ability to manage staff effectively.

In addition, you will have experience managing and developing high-level relationships with key decision makers and demonstrate extensive knowledge of public engagement, the health and social care landscape, company governance, business development and income generation, and financial control.

If you share our passion for empowering communities and want to lead a dedicated team making a real difference across East Sussex, we would be delighted to receive your application.

“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.

How to apply:

For further details about this exciting opportunity and an application pack please visit our website and download the Job Description/Person Specification for this post and follow the instructions posted.

Applications require a CV and a personal statement (maximum of 500 words) and only applications with both will be reviewed.

Please upload these via the ESCV job application link provided for the post you are applying for.

If you require an application in another format, please do get in contact

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Integrated VCS Service in Haringey.

Sounds great, what will I be doing?

We are looking for a committed and recovery‑driven Community Engagement Practitioner to join the Personality Disorders (PD) Pathway within the Complex Emotional Needs (CEN) Service. This specialist multidisciplinary team delivers psychological support to individuals with complex emotional and interpersonal needs.

In this role, you will support people to build meaningful, connected lives beyond formal services by strengthening community links, guiding recovery planning, and encouraging personal empowerment. The pathway draws on Structured Clinical Management (SCM), Mentalisation‑Based Therapy (MBT), and a range of other evidence‑based approaches to provide high‑quality, person‑centred care.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The team will be seeking candidates who demonstrate a solid foundation in mental health care, ideally holding NVQ Level 4 or equivalent experience. They value individuals with a clear understanding of recovery principles, peer support, and the ability to work effectively with service users and external agencies. Familiarity with multidisciplinary team functions, care planning, risk assessment, and knowledge of the Mental Health Act and local resources will be essential. Strong communication and group facilitation skills, along with the ability to remain calm under pressure and act professionally, are highly regarded. Candidates should be able to build positive therapeutic relationships while maintaining boundaries, work independently as well as collaboratively, and provide practical support that adapts to changing needs. Competence in IT systems and record-keeping, particularly RIO, and the ability to serve as a positive, caring role model will round out the qualities the team is looking for.

When will I be working?

Monday to Friday, 9am to 5.18pm. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in Oxford?

The Rough Sleeping Team in Oxford provide a rapid response service to support people at immediate risk of rough sleeping. We are currently looking for inspirational people to join the Somewhere Safe to Stay Service (SSTS) team as Assessment and Reconnection Workers where no day is the same. You will work as part of a busy, dedicated team while developing the necessary skills to:

• Provide direct support to people new to, or at risk of rough sleeping; working closely with individuals on assessment action plans which fully involves them in their recovery. To do this you will build positive working relationships with a range of services and individuals across Oxford.
• Work on the weekly shift rota including shifts from Mon – Fri 9am – 5pm, and some weekends and bank holidays where required.

About you

We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey?

If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.

If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 11 February 2026

Interview and assessments on: 25-27 February 2026

We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About the role:

ELMS is a specialist mental health service in Leyton supporting adults living with long-term mental health conditions to remain well, connected to their communities and out of hospital. Made up of an office base, four supported houses, a small floating support offer and a structured day programme, ELMS provides longer-term accommodation rooted in stability, trust and continuity.

As Night Concierge, you’ll be the steady presence that holds the service overnight. From 10pm to 8am, you’ll be the first point of contact for residents, the guardian of the buildings, and the calm voice on the end of the phone when reassurance is needed. You’ll take responsibility for the ELMS duty phone, offering grounding, clarity and emotional containment to residents who may need support during the night.

This is a role with quiet impact. By maintaining safety, responding proportionately to concerns and providing a consistent, compassionate presence, you’ll create the conditions that allow residents to rest, recover and continue building their lives. It’s work that requires patience, professionalism and sound judgement — and makes a real difference, even when things are quiet.

About you:

• You bring experience of supporting adults with long-term mental health needs, or working in related support or care environments.
• You’re calm, grounded and reassuring, even in uncertain or emotionally charged situations — especially when supporting people by phone.
• You’re confident working independently overnight, with good judgement about when to act and when to escalate.
• You understand the importance of clear boundaries, safety and proportionate responses, while still being warm and person-centred.
• You’re organised and reliable, with strong written skills and the ability to record and hand over information clearly and accurately.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 1st February at midnight

Interview date: Tuesday 10th and Weds 11th February at our SHP service in Leyton

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

REF-226 304

We are thrilled to be working in partnership with Spurgeons, who believe in creating brighter futures for children, young people, and families. As one of the UK's leading children's charities, firmly supported by Christian beliefs and values, Spurgeons helps vulnerable children and their families by delivering projects that support them and their communities to find long-lasting solutions to the challenges they face.

We are seeking a Supporter Engagement Lead to play a central role in building strong, lasting relationships with supporters, ensuring every interaction reflects care, transparency, and impact.

You'll act as the first point of contact for supporters, delivering excellent supporter care through phone, email, and post. Managing all aspects of legacy administration and liaising with families and solicitors, you'll ensure exceptional supporter care throughout. You'll support the delivery of individual giving programmes including welcome packs and annual thanking, while creating and developing stewardship initiatives for key supporter groups such as Old Fegans and Spurgeons Scholars.

Working collaboratively with the Marketing Team and internal stakeholders, you'll create and deliver engaging supporter communications including monthly emails, magazines, and prayer resources to inspire loyalty and long-term giving. You'll also develop and deliver an engaging community fundraising programme, create and manage a suite of challenge events designed to attract new donors, and plan year-round conferences and events (both in-person and online) to promote Spurgeons' work and drive engagement from individuals and churches.

The successful candidate must be able to demonstrate:

• Proven experience delivering excellent supporter or customer care, including handling enquiries and building relationships
• Experience managing fundraising administration processes such as donation handling, Gift Aid, and legacy administration
• Track record of planning and delivering successful events (in-person and online) for engagement or fundraising purposes
• Excellent written and verbal communication, able to produce compelling content and engage supporters

By month 3, you'll have gained a full understanding of Spurgeons' supporter engagement strategy and successfully delivered at least one monthly supporter email. By month 6, you'll have launched at least one community fundraising initiative and one challenge event. By month 12, you'll have delivered a fully developed stewardship programme and achieved measurable improvements in supporter satisfaction and retention.

This is an exciting opportunity to join a team that isn't just goal-driven, but fuelled by creativity, passion, and a love for bold ideas to drive positive change! You'll be part of a team that celebrates successes and believes in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Home based

Closing date: Sunday 1st February 2026

Charisma vetting interviews must be completed by Tuesday 3rd February 2026

1st round interviews with Spurgeons: w/c 9th February 2026

Final round interviews with Spurgeons: w/c 16th February 2026

STRATEGIC COMMUNITY DEVELOPMENT LEADER (Community Support, Empowerment, Youth and Children’s work, Academies)

Based in North East Lincolnshire

Salary:   £42,752 per annum

Full Time, Permanent Contract

Oasis exists to build stronger communities where no one is left out. We achieve this by working in an integrated way through community empowerment, youth and children’s work and academies, and we’re excited to have a new opportunity for a Strategic Community Development Leader in North East Lincolnshire.  This newly created role follows on from our successful work in the Grimsby community.

Oasis in North East Lincolnshire is at an exciting stage of development. We are looking to appoint a dynamic strategic lead to develop and grow our children’s, youth and community work across the two separate Oasis neighbourhoods that work together to form the Hub charity.  The two neighbourhoods are South ward in Grimsby and Immingham. This role will oversee a team of staff and volunteers in community, bringing strategic oversight to ensure the work is tied together across North East Lincolnshire under the one hub charity to achieve the shared vision.

We are looking for a relational based leader for this key project management role.  As such, the successful applicant will need to demonstrate entrepreneurial flair and excellent leadership skills as well as:

· Building positive and supportive working partnerships with the community.

· Leading the local community teams as the expand the vision of developing integrated community provision involving the community and academy(ies) towards developing an Oasis movement, where those affiliated with Oasis are in the planning, delivery evaluation and sustainability of activities and services.

· Developing wide ranging advice and community support provision that are led by the community including: Resilience building provision (financial planning, healthy eating etc.), Youthwork/children’s work, Family support services Community relationship building provision (community events, befriending schemes etc.)

· Working in close partnership with key stakeholders including local community, Academy Principals and staff teams, and local community leaders to lead the Community strategic development, particularly around communication, income generation strategy and monitoring and evaluation and reporting.

· Responsibility for systems development and management across the Community Charity including all policy and procedures such as financial management, health and safety, safeguarding etc.

· Growing a team of staff and volunteers to deliver the objectives in the Community Plan that directly support students and their families in the Academy(ies) and members of the local community.

· To ensure the Oasis ethos permeates all work across the community team.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.  In return we offer:

· Flexible working practices which encourages innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

For full details, please go the Oasis UK charity website.

We invite you to send your CV and Covering Letter.  CVs will not be accepted after Midday, Friday 30th January 2026. Stage 1 phone interviews will take place week commencing 2nd February 2026, and final interviews will be held week beginning 9th February 2026, in Grimsby.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.  If you require any assistance to overcome potential barriers, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.  The successful candidate will need to show proof of right to work in the UK.  Oasis supports Equal Opportunities. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Positive Behaviour Support Practitioner - Children’s Home - Croydon

Location: Children's Homes, Croydon.

Contract Type: Permanent/ Part time/15 hours a week.

Salary: Equivalent of £ 40,000 per annum for full-time (40 hours per week). Part-time role of 15 hours per week will be paid pro rata at £ 15,000 per annum.

Specific Hours: Flexible (Mondays to Fridays).

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. 

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

About the role

As a Positive Behaviour Support Practitioner, you will play a key role in supporting and guiding our staff teams to deliver high-quality, person-centred behaviour support for the children in our care. You will carry out functional assessments, develop tailored PBS plans, and deliver both direct and indirect interventions to ensure each child’s individual needs are met. In addition, you will provide advice, coaching, and training to staff and carers, working collaboratively with the multidisciplinary team to promote consistent, safe, and effective support.

Applicants should have

• A higher-level qualification (university degree) in a relevant field such as Psychology, or a Health and Social Care vocational qualification.
• Do you have a recognised qualification/training in Positive Behaviour Support (PBS), or be willing to undertake this training.
• Strong knowledge of Positive Behaviour Support (PBS) theory and its practical application.
• An understanding of current best practices and guidelines for managing challenging behaviour, including approaches that promote restraint reduction.
• A basic understanding of safeguarding regulations and procedures.
• Previous experience supporting children and young people to reach their full potential.
• Proven experience working with children with learning disabilities, autism, and complex behavioural needs.
• Experience implementing physical interventions appropriately and safely and using PBS in practice.
• Excellent communication and interpersonal skills, with experience of working within multidisciplinary teams.
• The ability to respond professionally and effectively to challenging behaviour.
• A genuine commitment to supporting children and young people, with the ability to build trusting relationships while maintaining professional boundaries.
• Strong teamwork skills, flexibility, creativity, enthusiasm, and energy to inspire and encourage young people to achieve their goals.
• Flexibility to work outside office hours where applicable.
• A commitment to undertaking mandatory training (via e-learning or in-person courses) and to ongoing continuous professional development.
• Willingness to attend regular supervision.

What you should expect from us

• Competitive Salary.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s, we are fully committed to safeguarding all children and young people in our care. As part of the recruitment process, you will be required to complete an online application form so we can gather the information needed to meet legislative, best practice, and vetting requirements. Applicants will ideally already be on the DBS Update Service; however, if this is not the case, St Christopher’s will carry out a DBS check prior to your start date.

Your online application must include a supporting statement addressing the criteria outlined in the Person Specification. CVs will not be accepted.

Shortlisted candidates will be invited to attend an interview at our Head Office in Putney, SW London.

Please note:

• Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible.
• This post carries a minimum age requirement of 21 for roles working directly with children and young people in our residential and supported accommodation settings, in line with the Equality Act’s occupational requirement provisions.
• It is illegal to apply for any role involving work with children or young people under 18 if you are barred from working with children.
• All shortlisted candidates invited to interview will be required to complete a Self-Declaration and Disclosure form, which must be returned before an interview can be scheduled.

Evaluation and Evidence Specialist

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job Summary for Evaluation and Evidence Specialist

This role forms a key part of a new Strategy & Insight Team at Bowel Cancer UK, which seeks to build core capabilities to enable us to be as effective as we can be for people affected by bowel cancer. The Evaluation and Evidence Specialist will be an internal leader driving a step-change in the way we understand and articulate our impact, as well as how we use evidence in our work. You will be responsible for delivering evaluations of high-priority activities, as well as supporting other teams to evaluate the impact of their area. You will drive a cultural shift in evidence-based decision making where the charity begins to move from reacting to evidence to proactively generating its own evidence. You will ensure that insight, evidence and impact are delivered in a useful way to colleagues to support planning, decisions, income generation and communications.

Main responsibilities

• Lead a step-change in the way Bowel Cancer UK approaches evaluation, impact, and evidence.
• Develop evaluation frameworks for Bowel Cancer UK’s high-priority programmes and projects, ensuring that they can demonstrate the impact of our work.
• Develop, maintain and renew a set of compelling impact statements that support Bowel Cancer UK’s brand and meets the needs of other teams in engaging their key audiences.
• Establish a programme of routine evaluation for key ongoing activities across the charity, which can demonstrate effectiveness and cost-effectiveness.
• Proactively provide analysis of internal and external evidence sources to deliver meaningful insight for the organisation.
• Support teams to identify the evidence they require, including checking to ensure evidence is used consistently and robustly.
• Develop our capability in how evidence is presented to different audiences, including through data visualisation.
• Develop and maintain a central repository for evaluation and key evidence for the organisation to use.
• Identify gaps in evaluation and evidence and develop plans for how these can be addressed.
• Provide training and development opportunities to colleagues to upskill on the best approaches to evaluation and evidence.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
 

#Evaluation #Strategy #Insight #Data #Evidence 

Head of Water Safety and Education

CONTRACT: Permanent, Full Time (35 hours per week, Monday to Friday)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Hybrid working, with three days a week at RLSS UK Headquarters, Worcester.
*This is negotiable, depending on the travel time of the successful candidate.
REPORTS TO: Director of Membership and Education
REPORTS: Education Manager
SALARY: £43,997.00 (Grade A)

JOB PURPOSE
To develop, lead, and oversee the delivery of RLSS UK’s Education Strategy, and represent the charity at strategic stakeholder meetings/events.

ROLE OVERVIEW
Early intervention and education is considered critical in the development and resilience of young people to encourage safe experiences. Water plays a vital role in the way we live our lives but it can also result in devastation if not treated with caution. Providing young people with the knowledge and skills to make safe decisions around water is empowering, profound and life-saving.

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive forward this area of work in collaboration with RLSS UK team members across the organisation. You will have a dynamic approach with the ability to combine relationship management, stakeholder engagement, project management and operational oversight to ensure our work in this area aligns with our purpose, mission and vision and enables us to achieve our strategy.

In 2025 the Department for Education (DfE) agreed for the Water Safety Code to be integrated into the newly released Relationships Education, Relationships and Sex Education, and Health Education (RSHE) statutory guidance for schools in England. RLSS UK were part of a collaboration of various organisations, who campaigned for this important change which is due to be embedded into the curriculum from September 2026. This role will be pivotal to ensuring that RLSS UK’s voice and expertise is maintained in this educational delivery as well as putting in place robust KPIs to allow us to assess its ongoing impact.

KEY TASKS & RESPONSIBILITIES
Water Safety and Education
• Lead on the development of an ‘Education Strategy’ for RLSS UK that ensures that more young people have access to high quality water safety education
• Represent RLSS UK at wider forums and groups as our water safety and education expert and identify opportunities to increase our impact further
• Work with the Education Manager to develop and deliver education pilots and interventions that are informed by the ‘Education Strategy’
• Work closely with the Policy and Public Affairs Manager to ensure that policy work blends seamlessly and consistently into our educational delivery
• Plan research and evaluation to inform future developments of RLSS UK’s education packages, ensuring that they are impactful and inclusive
• Extend the capability of the community to deliver water safety education, training volunteers, partners, and members to standardise the delivery of our education
• Work with the Education Manager to lead the growth of our education workforce so that RLSS UK is more visible in schools and youth settings across the UK and Ireland
• Work collaboratively with RLSS UK teams to raise awareness of our water safety and education offering and our impact
• Build relationships with those developing similar work in the education space to network and elicit best practices
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date records as part of RLSS UK’s compliance programme

Other Duties and Responsibilities
• Lead on and support ad hoc projects, as required
• Manage, mentor, and support the Education Manager
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required, including all other duties associated with your role, as directed by your Line Manager
• To always demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
• A minimum of 10 years’ experience of working in water safety and education
• Significant experience of working in a leadership role, ideally in a water safety or education organisation
• Experience of collecting research and insight to inform continued development
• Demonstrable experience of contribution to delivery of education strategy and policy
• Dynamic and proactive with the ability to generate innovative ideas and solve problems
• The capacity to lead groups, as well as be a participative member of them
• The ability to relate to, motivate and emphasise with a range of people from different backgrounds
• A positive ‘can do’ attitude
• Excellent at building and maintaining relationships with a wide range of stakeholders, both internally and externally
• Excellent team player who works well under pressure and to deadlines
• Experience in line management, including developing and supporting direct reports to deliver the organisation’s objectives
• Excellent written and oral communication skills and the ability to communicate persuasively to a wide range of audiences
• High levels of emotional intelligence
• Proficiency in MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes
• Knowledge and understanding of RLSS UK and its work in water safety education
• An understanding of the lifesaving, lifeguarding and water safety sector/communities

WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 11.59pm, Sunday 1st February 2026
Interview Date – Monday 16th February 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Head of Programmes / Programmes Director, Level Water

What we're building

Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.

We’ve built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We’re well-funded (80% unrestricted) and responding to growing demand.

Now we’re entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact.

We’re Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We’re not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn’t exist anywhere else.

Because we’re self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance.

The opportunity

This isn’t a “keep programmes running” role.

This is a build, lead, and scale a national delivery model role.

As Head of Programmes, you’ll own how Level Water’s programmes are designed, delivered, improved, and expanded. You’ll take a proven model, design for growth  and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK.

You’ll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact.

If you’re excited by growth, complexity, and building something that really matters, you’ll thrive here.

If you’re looking for a role where you can play it safe, this probably isn’t it.

What you’ll actually own

Programme design, quality & scale

• You’ll own how Level Water’s programmes are designed, delivered, and grown - now and into the future.

• Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy.

• Lead and develop the Programmes team, setting clear priorities, standards, and ways of working.

• Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands.

• Build the systems and processes that make great delivery easier at scale, not harder.

Impact, learning & continuous improvement

• You’ll define how we understand, measure, and improve our impact - and use learning to drive better delivery.

• Ensure we gather meaningful insight from families, swimmers, teachers, and partners.

• Turn data and feedback into clear learning that actively shapes programme decisions.

• Lead Level Water’s approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team.

• Set clear success measures and use them to guide prioritisation, iteration, and growth.

Strategic partnerships, funding & sector influence

• You’ll build the relationships and credibility that enable sustainable programme growth and wider change.

• Build and manage strategic partnerships with national pool operators and delivery partners.

• Secure and manage national agreements that unlock scale and improve access.

• Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals.

• Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence.

• Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector.

Who we’re looking for

We care far more about how you work than where you’ve worked or what sector you come from. You don’t need a background in swimming. You don’t need charity experience. What matters is how you think, how you lead, and the energy you bring.

People who thrive here have:

• Ambition for growth. You’re excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists.

• Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don’t wait for perfect information or permission before acting.

• The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed.

• Confidence leading through change. You’ve helped programmes or services evolve through growth, complexity, or transformation, and you’re comfortable making decisions in imperfect conditions.

• Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders.

• A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward.

Bonus points if:

• You’ve worked in a scale-up, start-up, or fast-growing organisation.

• You’ve built or reshaped delivery models, partnerships, or systems as things grew.

• You’re motivated by impact and inclusion, and want your work to genuinely change lives.

If this sounds like you - and you’re excited by the challenge of building something ambitious with real-world impact - we’d love to hear from you.

Why Level Water?

Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of.

Bold.
This isn’t a “run what already exists” role. You’ll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls.

Driven.
We’re growing fast, and programmes sit at the centre of that growth. If you’re ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next.

Personal.
We’re founder-led and people-first. You’ll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care.

Joyful.
Swimming should be positive, empowering, and fun - especially for children who’ve too often been excluded. You’ll help ensure our programmes don’t just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water.

Practical details:

• Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice.

• You'll attend weekend events throughout the summer.

• Some travel required to pools, partners, and events (including occasional weekends)

• Salary: Head of: £46k-57k (depending on experience)

How to apply

We want to hear from you in whatever way best shows us who you are and how you think.

Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are. 

Here's what we'd love to know:

1. What’s the boldest change you’ve delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen?

Before you apply:

If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat. 

Deadline: 

We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. 

We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.

We're excited to meet you. Let's build something brilliant together.

Job Title: Eastern European IGVA

Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations in three West London boroughs (Ealing, Brent, Hounslow)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Permanent, Full-time

Hours: 37.5 hours per week

We are excited to share an opportunity to join Refuge as an Eastern European Independent Gender  Violence Advocate (IGVA) as we enter an important new chapter of growth, supported by funding from the National Lottery Community Fund. This is a vital role which provides high quality practical and emotional support to survivors of domestic abuse and their children in the community.

You will be part of a highly skilled and supportive team committed to collaborative working and continuous learning. This role offers the chance to strengthen multi-agency partnerships to enhance outreach and support for survivors, while also contributing to increasing professional understanding of the specific needs of Eastern European women and children affected by domestic abuse and violence.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across three London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.

It is essential for candidates to be proficient in one or more Eastern European languages.

We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.

You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9:00am on 9 February 2026

Interview dates: 16 and 17 February 2026