Personal Assistant - Governance and Audits

Creative Support is a national provider of social care with charitable status. We are seeking a capable and highly professional PA to support our audit and governance functions.

Creative Support delivers person-centred care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. 

This role inolves the provision of all necessary administrative, secretarial and organisational support to the Company Secretary, the Internal Audit Team and the Board of Trustees.

Internal Audit & Executive Support

-       Provide dedicated PA and secretarial support to the Internal Audit Team, including inbox triage, diary management, and minute-taking.

-       Service the Finance & Audit and Risk Committees by gathering report submissions, distributing packs, and taking formal minutes.

-       Take discreet, verbatim minutes during sensitive investigations and formal reviews.

-       Log and track internal finance incidents and support the administration of the Supported Holidays process.

-       Provide flexible PA cover for Executive Team members during peak periods or absences.

-       Coordinate administrative tasks for working groups, co-production forums, and corporate campaign events.

Governance & Board Support

-       Coordinate board and committee calendars, meeting logistics, catering, and virtual links.

-       Collate and distribute meeting packs, maintain the online Board portal, and track attendance records.

-       Track post-meeting action items and assist the Company Secretary with governance filings and compliance tracking (e.g., trustee registers, conflict of interest forms, DBS renewals).

-       Assist with AGM coordination, trustee recruitment administration, and site visit logistics.

-       Book travel and accommodation for trustees and senior leaders, and process expense claims promptly.

General & Professional Responsibilities

-       Serve as a welcoming first point of contact for trustees and members, triaging queries efficiently.

-       Uphold strict confidentiality, data protection (GDPR), and equal opportunities policies.

-       Embody Creative Support’s person-centered values in all interactions and commit to ongoing professional development.

Applicants for this role must be passionate about Creative Support’s work, values and ethos. You will have significant prior experience gained in a responsible secretarial or administrative role. Experience of working for a charity or a social care or public service organisation is desirable, but not essential. You will be proactive, professional and able to maintain confidentiality. You will be well-organised, able to prioritise work and to achieve deadlines.

You must have good communication skills with the ability to liaise effectively and  coordinate the work of others. You must be helpful and responsive to requests for assistance. You will be willing to work flexibly in accordance with the needs of the organisation and trustees, including attending evening meetings (1-2 evening meetings a month).

A good standard of literacy is required and you must be competent in the use of IT and online applications including MS Word, Excel and Powerpoint. You will be conscientious and diligent in managing data and information and keeping records on behalf of the Company Secretary. You must be able to take direction and be accountable to the Company Secretary.

You must be committed to the principles of co-production as you will be expected to support the voice and active involvement of people we support in governance and quality assurance.

This job could be full time (37.5 hours) or part-time by agreement, subject to a minimum of 30 hours per week. This post is not suitable for home working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses to Manchester.

Creative Support is a welcoming and inclusive Equal Opportunities employer. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Vacancy Reference Number: 84516

Applications for this post must be submitted via the Creative Support website, quoting the above vacancy reference number.