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We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.
This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.
As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.
This permanent, full-time role is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.
This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.
You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a full-time role, working 37.5 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.
Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.
In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.
You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.
This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Outreach Adviser - Croft Woodlands (Uist & Barra)
The Woodland Trust is looking for an Outreach Adviser - Croft Woodlands (Uist & Barra) to join our Scotland Outreach Team. The Croft Woodland initiative is a partnership initiative between Woodland Trust Scotland (WTS), Point & Sandwick Trust (P&ST), Scottish Crofting Federation, Scottish Forestry, Coigach & Assynt Living Landscapes, the Woodland Croft Partnership, Shetland Amenity Trust and Orkney Woodlands Project. The aim of the project is to engage crofters in woodland creation and management on their holdings to deliver multiple benefits in terms of biodiversity, agricultural diversification, landscape and environment.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held on the 19th, 20th and 21th of August 2026.
The client requests no contact from agencies or media sales.
About GFS
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women.
We achieve this by providing groups where girls and young women build friendships, gain confidence, and learn that they are unstoppable.
We create a programme of activities designed to develop confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a single gender space. We prioritise working in areas of disadvantage.
About the job
GFS is entering a new bold and ambitious strategic period; we intend to significantly grow the number of girls we are supporting across the UK, ensuring more girls feel free to be themselves and are proud of who they are. Building on our long-standing community delivery model and our schools programme in Manchester and London, we are seeking a school and groups coordinator to coordinate local GFS activities and support the growth of GFS in Liverpool.
Full information about the role, person specification, and application process can be found in the JDPS and Job Pack.
To apply for a role at GFS, please submit the following:
If you require any adjustments to support your application or the interview process, please let us
know — we’re very happy to help
The client requests no contact from agencies or media sales.
About the role
We are looking for a pro-active and committed Support Worker (known internally as Project Worker) to join our team at Endsleigh Gardens in Euston. Endsleigh Gardens provides accommodation to people who are experiencing homelessness, including those with complex support needs such as alcohol misuse, substance misuse and mental health.
What you'll be doing
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
About You
Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
Why join us?
Support clients to achieve personal goals and independence
Deliver practical, person-centred support
Be part of a committed, inclusive team
Receive full training and development opportunities
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 12th August 2026
Interview and assessments on: 25th & 25th August 2026
This role is not eligible for visa sponsorship. Applicants must have right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
The client requests no contact from agencies or media sales.
As a Member Relationship Lead, you'll build and sustain trusted relationships with members and their supporters throughout their time with Good Company. You'll play a pivotal role in helping our members to connect with people, opportunities and support, enabling them to continue living the life they choose for longer.
This is a relationship-led role. You'll be a consistent presence for members. You will take the time to get to know them and help them build on their strengths, make informed choices and discover what's possible through Good Company and their wider community.
You will work closely with colleagues and volunteers, helping to ensure that every member has someone who genuinely knows them and understands what matters to them.
Helping older adults live healthier, happier lives in their homes and communities
We are looking for a Digital Marketing Executive to join our Digital Transformation team. You will help deliver integrated campaigns across events, exams and membership to support income generation and improve engagement with our 19,000+ members.
You will be joining a collaborative and innovative team looking to optimise the delivery of the College’s ambitious strategic objectives. You will be working with a range of supportive stakeholders on a variety of international campaigns, with the opportunity to make impact across key business areas.
Responsibilities:
Support the delivery of integrated (paid advertising, email and social media) annual marketing campaigns to grow and retain our membership
Deliver integrated campaigns for our gold standard MRCOG exam globally
Coordinate the delivery of marketing for our events, courses and conferences programme
Support ongoing membership engagement initiatives
Develop creative content and copy across our digital channels
For the full list of key responsibilities, please check the recruitment pack.
About you
You will have a track record of delivering digital marketing activity and producing content for online audiences. You will be comfortable managing several campaigns or priorities, coordinating input from stakeholders and working to agreed deadlines. You will work collaboratively and contribute to the shared success of the team and the wider organisation.
Requirements:
Ability to contribute to campaigns designed to generate income
Experience of working with marketing email software
Experience of delivering integrated marketing campaigns
Please note, that while we are looking for someone who has experience of working on revenue generating campaigns and working on integrated campaigns, we encourage candidates from all backgrounds to apply, especially those who are interested in digital innovation and delivering best in class customer experience. If this sounds like you, we would love to hear from you and will provide tailored professional development support.
Our culture and benefits
As a member of the team, you will be located in our offices in London Bridge. We offer a supportive, values led working culture with an excellent benefits package that includes:
Agile and flexible working environment and free lunch onsite
25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
10% pension contribution after probation
Enhanced wellbeing and family support
Interest-free bike and season ticket loans after probation
Tailored Learning and Development and study leave
Affinity staff networks
Life assurance and income protection schemes
Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
Applications close at 10.00am on Monday 17 August 2026
Interviews are expected to be held w/c 24 August 2026
We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Reasonable adjustments
If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us via email. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a Right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 19,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.
Key details
Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.
Starting salary: £32,136.00 (scale £32,136 - £35,778)
Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
Application deadline:9am, Monday 24 August
How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
Key objectives:
To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.
To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.
To enable delivery of a trauma-informed service to young people.
To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.
Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)
Main tasks and responsibilities
Young people services
Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:
Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.
Carrying out at least two street-based outreach shifts each week (early morning and late evening required).
Carrying out housing assessments with young people and referring them into appropriate accommodation.
Managing a transitional case load of young people and helping them move forward and access appropriate services.
Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.
Providing expert coaching and guidance to young people and monitoring and evaluating their progress.
Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:
· Completing registrations, outcomes assessments, risk assessments and action plans with young people.
· Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.
· Ensuring risk management and assessment procedures are followed.
Delivering advocacy and referrals to appropriate services, including making internal referrals
Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.
Taking a hands-on approach to working with young people
Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.
Networking and Liasion
To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:
Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.
Promoting and representing New Horizon Youth Centre at relevant forums and meetings.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.
Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.
Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
Continuously reviewing own working practices in line with feedback and current best practice.
Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.
Reviewing and evaluating own performance to identify strengths and areas for development.
Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.
Other
To contribute positively and constructively to the development of the teams, service and NHYC. This will include:
Covering for other members of the team where necessary.
Following NHYC’s policies, procedures and performance expectations in all functions of the post.
Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.
The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
The roles is full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
Key Responsibilities:
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Senior Programme Coordinator
Liverpool or London
Liverpool - £32,205 | London - £35,646
Working hours: Full time (35 hours per week). Standard working hours between 9am – 5pm, Monday to Friday.
Working arrangements: Hybrid homeworking (minimum 6 days per month in the office)
Are you enthusiastic, highly organised and enjoy improvement work? If so, come and join our client as Senior Coordinator!
This is a fantastic opportunity to join a collaborative and high performing team within the endoscopy accreditation programme (known as Joint Advisory Group, JAG), which works with endoscopy services across the UK and Ireland to ensure the highest quality of care for patients. The successful candidate will be experienced at overseeing a range of projects and will have a passion for improving health services.
About the role
The senior coordinator will be responsible for:
About you
They’re looking for candidates with:
About the Accreditation Unit (AU)
The AU comprises around 33 staff and 120 external accreditation assessors who work across six clinical areas. The AU is highly experienced and credible at leading professionally led and patient-centred clinical accreditation programmes as well as developing training packages for the endoscopy workforce. Each accreditation programme is clinically led and supported by a multi-disciplinary steering group that includes patient representation. The AU also hosts several large databases to support healthcare decision making, accreditation programmes and development of the endoscopy workforce.
Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. JAG is part of a wider accreditation unit and we pride ourselves on their dedication to delivering high quality work and making a difference. They have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what they do.
Closing date: 21 August 2026
Interviewing date: w/c 07 September 2026
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Location: Hybrid working between our office, based in Horsforth, Leeds and home working is preferred, however, remote working will be considered for the right candidate. Nationwide travel will be required.
We are the leading charity dedicated to fighting primary bone cancer and are uniquely placed to make a difference through research, information, awareness and support.
The Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders. The successful candidate will be required to build relationships with and contribute to key organisations and initiatives, such as the FOSTER and Euro Ewing consortia, like minded charities and Sarcoma Patients Global Network.
The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.
This is a varied position offering the chance to apply and further develop your expertise in involvement across areas such as the shaping and reviewing of research, the capturing and sharing of lived experience through written and video stories, ensuring our health information is patient focused and understandable, and advocating with and for patients both nationally and globally.
We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations. This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.
The successful candidate will be a natural communicator and will excel at building and maintaining relationships with a variety of stakeholders. A background in cancer research or research funding would be advantageous.
If you are excited about joining our team, please read through this job pack to see if you have the right skills we are looking for. We look forward to hearing from you!
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative service in Waltham Forest
The Waltham Forest Beacon, delivered in partnership with North East London NHS Foundation Trust, is a free mental health support service for adults aged 18 and over who live in Waltham Forest. The service provides a welcoming, calm, and inclusive space where people can access support without an appointment. Our team help with creating a recovery plans, one-to-one support by telephone or in person. The service is open 365 days a year, Monday to Friday from 5:30pm to 10:00pm, and on weekends and bank holidays from 3:00pm to 10:00pm.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.