Change jobs

Vacancy type: Paid Vacancy 

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £57,434 - £62,077 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 14/07/2026

Ref No: 1084

Help shape the future of fundraising in Wales – and make sure no family faces their child’s short life alone. 

At Tŷ Hafan, we believe that when a child’s life will be short, no family should have to live it on their own. Every day, our care and support helps children with life-shortening conditions and their families through life, death and beyond. But right now, too many families hundreds of families don’t have the support they need. This is your opportunity to play a leading role in changing that.  

We are looking for an exceptional Deputy Director of Fundraising to help drive the next phase of our income growth and supporter engagement. This is a rare and exciting opportunity for a strategic, ambitious and values-led fundraising leader to join our leadership team and influence the future direction of our fundraising. Based at Head Office in Sully with hybrid working, the role will lead a broad portfolio spanning partnerships and philanthropy, individual giving and legacies, community and events, supporter experience and fundraising operations.  

About the role:

This new role will be responsible for growing long-term, sustainable income across multiple income streams, while ensuring an outstanding experience for every supporter. You will provide strategic leadership across fundraising, oversee compliance and fundraising operations, and use insight, performance data and market trends to shape decisions that maximise impact. You will also work closely with colleagues across the charity to help embed a strong culture of fundraising and ensure our plans align with Tŷ Hafan’s wider ambitions for children and families. 

This role is a chance to lead change, inspire others, and help unlock the income needed to reach more families with vital care and support. You will bring together strategy, innovation, relationship-building and operational excellence to create lasting growth and deliver meaningful results. 

About you:

We’re looking for someone with significant senior fundraising experience and a strong track record of delivering income growth across multiple streams. You will know how to lead high-performing teams, shape strategy, drive improvement and use data and evidence to inform decisions.  

You will be a compassionate and collaborative leader who shares our values: demonstrating compassion, providing excellent service, working together and taking ownership. You will be curious and solutions-focused, with the ability to balance strategic leadership with practical delivery. If you are someone who motivates others, builds trusted relationships and thrives on turning ambition into action, we would love to hear from you. 

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

If you are unable to make the planned interview dates, please let us know with your application. 

For any queries regarding the role, please email.

Agencies need not apply. 

Closing date: 14th July 2026

Interview Date: 27th & 28th July 2026

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region

Salary: £28,387

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: 23rd July

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

The Operations Officer is a pivotal member of the team who will support the organisation to run its activities efficiently and effectively. As part of a small team, you will work collaboratively with most of the charity’s functions but in particular provide regular support to the SMT, finance, HR and fundraising teams.

Who we are:

WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.

Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.

The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our 3 flagship programmes:

- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.

- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.

- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.

The organisation is just over 10 years old and has enjoyed sustainable growth with an annual budget this year of circa £1.2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.

WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.

Purpose of Role

The Operations Officer is a varied role that helps keep the charity’s different functions running smoothly. Working closely with a small team a typical day can be a combination of regular tasks involving prompt and careful handling of incoming communications by email, post and telephone call, responding to invoices or payment requests and preparation of letters, contracts or reports. Other tasks such as recruitment support, staff onboarding, events and travel planning are less routine but may be part of your day as and when they occur.

Team co-ordinating

· Manage calendars and appointments, scheduling team meetings, appointments and events.

· Co-ordinate travel plans including booking transport, accommodation and supporting visa application processes.

· Attend quarterly Board meetings, taking minutes.

· Assist in the preparation and distribution of Board materials.

· Track charity assets and equipment, liaising with outsourced IT support as necessary.

HR Support

· Lead on fulfilment of recruitment campaigns, organising the recruitment pack, placing job adverts, handling applications, arranging interviews and tests.

· Issue contracts, contract variations, ensure signed records and references are filed.

· Prepare the induction of new joiners including introductory meetings and issuing equipment.

· Storing safeguarding records.

· Administer the charity’s HR filing system on SharePoint and the online HR management system.

· Keeping the charity organogram and staff profiles up to date.

· Logistic support for leavers, arranging collection of equipment.

Fundraising

· Work with fundraising colleagues to ensure that incoming communication is routed appropriately or responded to.

· Update records in the charity’s CRM system.

· Print and post written appeal letters.

· Logistics support for fundraising events, charity attendance at conferences, award ceremonies and trade fares.

Finance

· Handle incoming invoices and payment requests, obtaining authorisation from budget holders.

· Manage staff prepayment cards, topping up funds, issuing new cards and cancelling leavers’ cards.

· Prepare a bi-weekly payment run for international payments.

· Support the SMT with expense claims.

· Update the charity’s finance systems and file financial documents in SharePoint.

· Prepare Gift Aid claims, including utilising the charity’s CRM function.

Administration

· Manage personal and shared email accounts.

· Monitor and route incoming post.

· Answer incoming telephone calls, arranging a rota basis with colleagues.

· Preparing and issuing contracts, letters, reports or similar for signatures, including by Docusign.

· Keep all information confidential and comply with data protection and ethics legislation, including being up to date with GDPR requirements.

Other

· Ad-hoc procurement of goods or services as and when required.

· Comply with the charity’s policies and procedures.

· Occasional travel to charity meetings or events is required. Travel outside of the UK is unlikely.

· Any other reasonable duties as required.

Person Specification

Skills & Experience

This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.

Essential

· Experience in an administrative, operations, finance, HR or team coordination role.

· Excellent organisational skills and ability to manage competing priorities.

· Strong written and verbal communication skills.

· Good working knowledge of Microsoft Office, especially Outlook, Word, Excel and SharePoint.

· Ability to handle confidential information appropriately.

· Strong attention to detail.

· Comfortable working remotely and collaboratively with a small team.

Desirable

· Experience in a charity, NGO or international development organisation.

· Experience using CRM, HR or finance systems.

· Experience supporting recruitment, onboarding or governance processes.

· Understanding of Gift Aid, safeguarding administration or GDPR.

· Interest in waste management, circular economy, climate, environment or international development.

Personal Attributes

· A self-starter, enthusiastic, reliable and professional.

· Can-do attitude, taking a ‘hands-on’ approach to getting things done.

· Enjoys individual, team and collaborative working.

· Ability to work flexibly and know how to prioritise workload.

· Demonstrates a consistent high standard of work and attention to detail.

· Willingness to learn, confident to make improvement suggestions.

· Works with honesty and integrity and is aligned with WasteAid’s values.

The Head of Data leads the Foundation’s enterprise-wide data strategy, establishing a trusted, secure, well-governed and insight-driven data environment. The role is responsible for delivering data governance, data quality, architecture, engineering, reporting, analytics and the effective use of cloud native data platforms across the organisation.

This leadership role accelerates the Foundation’s journey toward becoming a data-mature, insight-led organisation, supporting strategic decision-making, regulatory confidence, operational excellence, and impact measurement.

Reporting to the Director of Transformation, the Head of Data builds and develops the team, shapes the Foundation’s data culture, and ensures data is a strategic asset that drives value, trust and innovation.

The Head of Data delivers a modern, secure and trusted data environment supporting the Foundation’s mission, and ensures high quality of data that strengthens insight, transparency, regulatory confidence and impact measurement. The role also supports a future-ready data capability, supporting long-term transformation across the Foundation, and helps foster a culture that sees data as a shared asset powering decisions, partnerships and community impact. 

Job Description 

Strategic Data Leadership 

• Develop and deliver the Foundation’s enterprise data strategy aligned to mission and organisational goals.
• Enable data-driven decision-making across all Foundation operations, including Finance & Legal, Endowment, Charities and Impact on Urban Health. 
• Embed data into customer experience, operational resilience, risk management and strategic planning. 
• Ensure measurable outcomes linked to data quality, adoption and organisational value. 

Data Governance & Compliance

• Lead and mature a robust data governance framework, including standards, policies, ownership models, quality controls and metadata management.
• Ensure compliance with GDPR, Data Protection and relevant regulatory and audit requirements.
• Establish trusted data across the organisation through strong controls, lineage, classification and lifecycle management. 

Data Architecture & Engineering

• Lead on the enterprise data architecture design, including data lakes, warehousing, integrations, pipelines and modelling. 
• Own and optimise cloud-native data technologies across Microsoft Azure, including Fabric, Azure Data Lake, Data Factory, Databricks, Synapse and SQL. 
• Ensure the data platform is scalable, high-performing, secure and aligned to organisational transformation needs.
• Partner with the Business Systems team to deliver seamless integrations with CRM, finance, impact measurement tools and third-party platforms. 

Analytics, Insight & AI

• Lead on the development of enterprise reporting and analytics, delivering timely, accurate and actionable insights. 
• Oversee Power BI governance, semantic models and self-service enablement. 
• Drive predictive analytics, operational insight and (where appropriate) responsible AI/ML adoption to enhance outcomes and impact measurement.
• Champion the delivery and innovation in line with emerging technologies to support operational insight. 

Leadership, Culture & Collaboration

• Work closely with the Head of Change, Head of Business Systems, and IT Operations Manager to develop end-to-end solutions for business systems, data and infrastructure.
• Over time, build and lead the multidisciplinary data.
• Champion data literacy, high-quality data habits and a culture of curiosity across the Foundation.
• Represent the organisation externally with regulators, suppliers and strategic partners.
• Effectively manage internal and external delivery, including procurement and vendor oversight. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills Knowledge and Expertise

Skills, abilities, and attributes:

• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s core values.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
• Ability to operate strategically and hands-on in equal measure.
• Strong problem-solving and analytical thinking.
• Ability to build trust, develop relationships and lead through influence.
• Commitment to data ethics, privacy, responsible technology and community impact.
• Keeps fully up to date with emerging technologies
• Excellent communication skills with the ability to translate technical concepts for senior and non-technical audiences. 

Knowledge, experience, and qualifications:

• Proven experience leading data functions in regulated or complex organisations (charity, financial services, healthcare, public sector or similar) – (essential)
• Strong background in enterprise data management, governance, data quality and architecture (essential)
• Deep technical expertise across the Microsoft Azure data ecosystem (Fabric, Data Lake, ADF, Databricks, Synapse, SQL, Purview, DevOps) – (essential)
• Experience scaling cloud-native data platforms and modern data stacks (Lakehouse, pipelines, BI tooling) – (essential) 
• Strong understanding of GDPR, data protection, compliance and data risk frameworks (essential)
• Track record of influencing at senior/executive levels and leading cultural change (essential)
• Experience with Microsoft Purview governance and responsible AI frameworks (desirable)
• Certifications such as Azure Data Engineer, Solutions Architect or equivalent (desirable)
• Experience with Azure/OpenAI, Snowflake/BigQuery/Redshift, dbt or modern orchestration tools (desirable)
• Experience enabling insights in impact-driven, donor-focused or audience engagement organisations (desirable) 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Kentown Family Support Worker

Maternity Cover up to 12 months

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

To Cover Kentown and East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Job Purpose: 

The International HR Operations Administrator provides pro-active, generalist HR operations support to all staff. This role involves supporting all aspects of the employee lifecycle, including recruitment, on-boarding and orientation, performance management, learning and development, monthly payroll, benefits administration, as well as assisting with HR administration and the HR system. 

Key to this role is the ability to be efficient and well-organised, as well as to build strong working relationships, and manage HR-related issues in a professional and timely manner. 

Scope and Limits of Authority: 

The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set. 

● This role does not have line management responsibility 

● Assisting with contracting and managing consultants and interpreters 

● Processing personal and confidential staff data 

Key Responsibilities: 

HR Strategy, Planning & Budgets 

● Processing HR activity invoices, ensuring accurate reporting in line with agreed budget criteria 

HR Policies & Processes 

● Supporting staff to understand and comply with HR policies and procedures as needed and raising any concerns to line managers. 

Global Resourcing & Payroll 

● Assisting with all recruitment activity, including finalising job descriptions, planning recruitment activity, placing adverts, support with selection and appointment processes, and scheduling interviews 

● Assisting with the monthly payroll for all staff globally, including providing relevant information to outsourced employment (EOR) and payroll only providers, processing invoices and maintaining relevant records; tracking payroll changes for all staff 

● Assisting with administration related to cost of living reviews (e.g. writing letters, updating the HR system) 

● Assisting with the management of all benefit administration including pension, Employee Assistance Programme, Life Assurance etc. 

● Assisting with the effective on-boarding of new starters and managing the orientation process 

● Assisting with termination / end of employment processes 

● Assisting with consultant due diligence processes as needed 

Staff Engagement & Employee Relations 

● Assisting with employee engagement activities such as staff surveys and employee wellbeing activities. 

● Assisting with staff communication activities as needed andensuring the HR section of the Secretariat Space is accurate 

Talent Management 

● Assisting with the performance management process to ensure reviews are completed on time and documented effectively 

● Assisting with L&D activities by identifying and monitoring training opportunities for staff 

HR Administration & Reporting 

● Draft offer letters, contracts, employee correspondence and paperwork covering the whole employee life cycle e.g: Maternity / new starts / Leavers etc 

● Provide administrative support in various tasks including meeting notes, booking meetings 

● Effectively monitoring the HR team’s shared email accounts 

● Keeping the HR system up to date, supporting staff to use it effectively 

● Maintaining HR records, in line with data protection regulations 

● Contribute to the life and work of the wider Resources team, helping out administratively where necessary 

Cross Team & Cross Secretariat Responsibilities 

● Building, maintaining and developing relationships with colleagues across all teams in the Secretariat, contributing to the delivery of the Alliance mission and Family for Every Child’s strategy 

● Contributing to cross-team work as needed and cross Secretariat project teams 

● Establishing and maintaining efficient administration systems, including digital filing 

● Undertaking any other reasonable duties or projects as required to support the work of the Secretariat 

Self-Management 

● Working in a results focused, open and collaborative way with agility, flexibility and a ‘can do’ mentality, enabling colleagues to thrive in a remote working environment 

● Keep up to date professionally and take responsibility for own professional development 

Person Specification: 

Education, qualifications, knowledge and experience 

Essential: 

● Educated to UK A Level (International level 3) or equivalent qualification or experience 

● Relevant and recent experience working in generalist/operational HR at a similar level 

● Knowledge of HR best practices (UK & International) 

● Experience of working in a fast paced environment 

● Experience of supporting multi-disciplinary teams 

● Experience of remote working 

● Experience of working in a multicultural environment 

● Experience of effective communication at all levels across an organisation 

Desirable: 

● Degree in a relevant discipline 

● Professional qualification in HR

● CIPD membership 

● Experience of embedding HR policy and process 

● Experience of working within a network organisation 

● Experience of working with Google suite 

● Good understanding of charity sector/international development and/or international membership organisations 

● Experience of working with an HR management system 

Skills, personal attributes and behaviours 

Role specific skills 

● Ability to maintain a high degree of confidentiality in relation to a range of information 

● Ability to be responsive to multiple requests 

● Ability to establish rapport with a variety of stakeholders 

● Strong interpersonal skills 

● High level of accuracy and attention to detail 

● Proactive approach to problem solving 

● Ability to prioritise work and work to deadlines within a changing environment. 

The following skills and personal attributes are expected of all staff 

● Flexible and adaptable; willing to contribute to other streams of work and across teams 

● Highly skilled communicator, in different formats, and capable of working across languages and cultures (using translation and interpretation support as relevant) ● Flexibility to work outside typical working hours and across time zones, especially in relation to line management responsibilities and to support cross team working ● Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks 

● Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently 

● Ability to use initiative and work without close supervision, working both as part of a team and as an individual 

● Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, or French is appreciated to broaden the range of language skills within the Secretariat 

Due to the urgency of this role, we’ll be reviewing applications and holding interviews as soon as strong CVs are received. We’re ideally looking for someone who can start immediately, as our superstar currently in the role will be heading off to new adventures on 15 July. Candidates who are available to begin straight away will be prioritised.

As we anticipate a high level of interest, we will only be contacting shortlisted candidates. If you haven’t heard from us by 10 July, please consider your application unsuccessful. We truly appreciate your interest in joining Family for Every Child and thank you warmly in advance for taking the time to apply.

Please note that only candidates with the Right to Work in the UK should apply. We carry out full RTW checks and are unable to offer visa sponsorship for this role.

REDRESS is looking to appoint an Advocacy Officer to deliver our work on policy advocacy with a focus on the United Kingdom, including on Magnitsky Sanctions, and work with survivors and survivor communities on our policy advocacy campaigns. We are seeking applications from intermediate professionals with some previous experience in human rights advocacy to contribute to this work.  

We are committed to amplifying the voice of survivors of torture or ill-treatment within REDRESS and the wider sector and working to ensure that people with lived experience are partners in bringing the change needed. We strongly encourage applications from candidates with lived experience, which may mean that they or their families are survivors of torture, or that they have escaped persecution.  

REDRESS has a diverse team from different backgrounds and with different experiences, including those with lived experience of torture. Under our Equality, Diversity and Inclusion Policy, we encourage applications from people of colour, LGBTQI+ people, and disabled people, who are currently under-represented. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified.

Who we are

REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. Our approach to legal claims is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building campaigns that uses advocacy, survivor participation, and communications to influence change.

Our 2030 Strategy sets out our priorities for 2026–2030 in response to the challenges facing the anti-torture movement and our areas of expertise.

You can find information about the organisation in the latest Trustees Annual Report. We continue to strengthen our processes to further enhance our diversity, build our survivor-centred approach, and ensure people with lived experience are part of REDRESS. 

Position Profile

The main responsibilities of the role are:

UK Advocacy. Build and maintain relationships with stakeholders relevant to REDRESS’ UK policy objectives, including government departments, parliamentarians, parliamentary committees, NGOs and academics. Draft written materials and briefing papers for policymakers, and respond to government enquiries and consultations, and undertake direct advocacy.

Sanctions Advocacy and APPG. Deliver REDRESS’s UK advocacy on Magnitsky sanctions and asset recovery for reparation. This includes supporting REDRESS’s role as secretariat for the All-Party Parliamentary Group on Magnitsky Sanctions and Reparation and conducting advocacy to key stakeholders: the FCDO, Treasury, Home Office, parliamentarians and others.

Survivor Advisory Group. Work collaboratively with the Survivor Advisory Group to support our work with survivors and survivor communities on our policy advocacy campaigns.

Upholding the Absolute Prohibition of Torture. Support and deliver our policy advocacy work in the UK relating to other issues, such as an effective system for universal jurisdiction prosecutions, responding to threats to the absolute prohibition of torture, and responses to UK torture overseas. Conduct advocacy work related to the legal right to consular assistance and State hostage-taking.

Project Management. Manage and deliver specific project activities which include administrative tasks, budget management, planning and participating in the delivery of meetings and events, as well as other tasks related to project management.

Teamwork/Collaboration. Work collaboratively with REDRESS team members and external stakeholders, always exercising professional integrity. Supervise fellows and interns.

Representing REDRESS. Contribute to the wider needs of the organisation, including communicating REDRESS’ work to a wide array of audiences.

The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.  

Person Specification

Essential Competencies

The successful candidate will need to have the following essential competencies:

· At least three years relevant post-qualification professional experience. 

· Strong knowledge of how the UK Parliament and government works.

· Undergraduate degree specialised in international law, human rights, politics, international relations, or a related field.

· A solid understanding of international human rights policy issues.

· Demonstrated proficiency in policy analysis and policy writing and editing; demonstrated competence in writing for a broader public audience. 

· Experience at delivering projects and managing project budgets.

· Experience working with victims of human rights violations, survivor groups, or grassroots campaigns.

· Experience working with NGOs and other stakeholders.

· Experience in public speaking to a variety of audiences.

· Experience managing interns and volunteers.

· Fluency in written and oral English.

· Literacy in social media in a professional environment (primarily Instagram, LinkedIn and Facebook).

· Willing to undertake travel within the UK. 

· An ability to work with a range of political parties.

Personal Attributes

To work for Redress, the candidate should have the following personal attributes: 

· Happy to work collaboratively as part of a small and energetic team with a wide range of personalities. 

· Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.

· Able to think and work strategically, creatively, and under pressure.

· Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work. 

· Able to work with survivors of human rights abuse with a range of specific needs. 

Terms

Reporting. The position will report to a Senior Legal Advisor.

Hours. This is a part-time position at 21 hours a week. Evening and weekend work may be required from time to time.

Location. The position is based at the REDRESS office in London.

Flexible Working. REDRESS is an “in-person” organisation and we value teamwork, but we have a flexible working policy which allows for working from home. This role is currently required to be in the office one-two days a week.

Duration. The contract is for a fixed term of 12 months (maternity cover).

Start date. The position would start in September 2026.

Probation. There is a four-month probationary period. 

Pension. REDRESS offers a pension contribution of 10% of salary.

Holiday.  There are 25 days of holiday per year, in addition to UK public holidays. The office is also closed between Christmas and New Year.

Status. The candidate must have the right to live and work in the UK. Unfortunately, we cannot sponsor a UK immigration process for this role.

Interview process. We expect to do two rounds of interviews. We may ask candidates to complete a brief written test as part of the process but will provide information on that nearer the time.

· First round Interviews will take place on 7 August and will be on-line.

· Final round interview will take place on 13 August and will be in-person at our office in London.

How to Apply

Please upload to our recruitment portal a single PDF file including both: 

· A cover letter of no more than one page explaining (a) why you would like to work for REDRESS, (b) how you fulfil the personal specification for the role, and (c) how you will contribute to the diversity of REDRESS, and

· Your CV or resume.

Please also complete the anonymous Diversity Monitoring Form. We use the information from the form to tell us about the diversity of the applicant pool for each of the positions that we advertise. We keep the conclusions of the analysis for our records, and the underlying data is deleted three months after the recruitment closes.

Deadline: 31 July 2026

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Recovery Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets, Huddlestone.

Sounds great, what will I be doing?

As a Waking Nights Recovery Worker, you will provide person-centred support to adults with complex mental health needs during overnight hours, ensuring their safety, wellbeing, and recovery. You will monitor the security of the building, conduct health and safety checks, respond to crises, support individuals through mental health relapses, and work collaboratively to develop and review support, safety, and risk management plans. The role also includes housing management duties, record keeping, and promoting positive outcomes that enable service users to live more independently.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for candidates with experience supporting people with mental health and complex needs, ideally including substance misuse. You will have a good understanding of recovery-focused support, strong communication and record-keeping skills, and the ability to build positive relationships with service users in challenging situations. Competence in using IT systems, knowledge of relevant legislation and safeguarding practices, and the flexibility to work waking night shifts, weekends, and bank holidays are essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role: Superstore Retail Assistant

Location: York Foss Island Retail Park

Hours: 14 hours, Monday and Tuesday. 7 hours per day between the hours 08:30am - 7:00pm.

Role profile: Retail Assistant Superstore Role Profile

We are currently looking for a Superstore Assistants to join our Retail, Services and Operations team at our newly opened Superstore in York.

As a Superstore Assistant, you will support the management team and work alongside volunteers, playing an active part in running the department in which you are based. This includes stock management, merchandising, operating the till and providing excellent customer service.

You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.

To be considered for this role, you will ideally have worked in a retail environment, have a basic understanding of Microsoft Office programmes, good communication skills and the ability to motivate yourself and others.

The closing date for internal applications is 23 July 2026.

Please note that this position is a permanent position.

To apply, please submit a CV and cover letter outlining your suitability for the role via our careers page. Please read our privacy notice before applying. Please state when applying what days and hours you would like to work. 

Independent Living Advisor (Self-Directed Support Service)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.

AoD’s Independent Living Service

The Independent Living Service (Self-Directed Support Service) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

Purpose of Post

To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment

(DP) and recruit and manage a Personal Assistant (PA).

Main Duties and Responsibilities

Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.

1. Provide information and advice on becoming an employer and the role of the Personal Assistant.
2. Ensure that the client understands their legal obligations and responsibilities of being an employer.
3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.
4. Advise and help to calculate the PA’s salary and on costs (full training provided).
5. Support the client through the interview process and where necessary sit in during interviews.
6. Support individuals to reference, check legal status and where necessary DBS their support worker.
7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.
8. Support the client to complete payroll and insurance documentation.
9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).
10. Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.
11. Ensure that the individual has a back-up plan for emergencies.
12. Encourage DP employers to be assertive and proactive with their Personal Assistants.
13. Work with agencies to set up support for clients who may not wish to employ a PA directly.

Ongoing support to individuals in receipt of Direct Payments

1. Providing advice on employment issues.
2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.
3. Support individuals to recruit again if necessary.
4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.
5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.
6. Support individuals to make informed choices.
7. Meet with the DP Support Group on a regular basis.
8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.
9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.

For all work:

• Work in a person-centred way.
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the Self-Directed Support Service Lead or line manager.

Special requirements

• Ability to travel within the London borough of Hammersmith and Fulham.
• Some attendance at meetings and events outside of normal office hours will be required.

Person Specification

To be considered for this role, candidates must have:

• Good standard of education.
• Experience of recruiting volunteers or staff.
• Knowledge of employment law.
• Understanding of social care and Direct Payments legislation.
• Experience/knowledge of supporting individuals to recruit and manage employees.
• Experience of working with clients with support needs.
• Experience of using a person-centred approach.
• Ability to think creatively and to come up with solutions.
• Ability to gather and assess information efficiently.
• Numeracy skills and knowledge of budgeting.
• Ability to use Word and Excel packages to a high standard.
• Ability to work under pressure, and to tight deadlines.
• A flexible approach and able to work on own initiative
• Good communication skills including interpersonal, written, presentational and spoken.
• Ability to guide in a sensitive way
• Ability to assess and match skills and personalities to individual needs and preferences.
• Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
• Understanding of and commitment to the aims of the organisation.
• Excellent practical understanding of the need for confidentiality.
• An understanding of equal opportunities and anti-discriminatory practice

Desirable qualities

• Experience of working with disabled people
• Lived experience of disability

Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The successful candidate will be required to undertake an enhanced DBS check.

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

Domestic Abuse Practitioner – Community Services

Location: Bury

Salary: £27,500 FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service 

We are a specialist team working within the Violence Against Women and Girls (VAWG) sector, committed to delivering trauma-informed, survivor-led support. Our services are shaped by the Women’s Aid Federation of England (WAFE) National Quality Standards and guided by the Domestic Abuse Act 2021, which recognises the impact of abuse on both adults and children. We work collaboratively to provide safe, inclusive, and empowering support that reflects the diverse experiences of survivors and promotes long-term recovery and independence.

Working in a busy sector you will be part of a frontline refuge team working in a fast paced environment supporting victims and survivors of domestic abuse. The team are passionate about creating safe welcoming environments that supports all residents, children and colleagues. A team who continually adapt to the variations of work tasks/environments, who are service focused, resilient, exercise good judgement to make the right decisions and take into consideration everyone’s individual needs to create a genuine team spirit.

We recognise and respond to the intersecting experiences of survivors, acknowledging how race, gender, disability, sexuality, and socio-economic status impact recovery and safety. We are committed to anti-racist practice and actively uphold the principles outlined in our organisation’s Anti-Racist Charter.

About the role

As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis - offering compassionate, practical, and emotional support that makes a real difference. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Although no formal qualifications are necessary a good level of spoken and written English is essential for this role.
• Proven experience providing emotional, practical, and welfare support to individuals affected by domestic abuse, including women, men, and children.
• Proven experience with adult and child safeguarding procedures and multi-agency risk assessment processes.
• Ability to support individuals in crisis with compassion and understanding.
• Non-judgmental attitude and active listening skills.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 19/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Children’s Domestic Violence Advocate (CHIDVA) 

Location: Bury

Salary: £30,200

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential 

• SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards).

• Experience supporting children and young people affected by domestic abuse, trauma or adversity.

• Experience managing a caseload and delivering consistent, high-quality support to children, young people and families.

• Experience working in multi-agency settings (e.g., social care, education, health, criminal justice).

• Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns.

• Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need.

• Strong record-keeping skills and a commitment to confidentiality and data protection.

• Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice.

Desirable 

• Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC).

• Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training.

• Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways.

• Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM).

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance our understanding of urban health. 

The Head of Learning leads Impact on Urban Health’s approach to turning evidence into organisational insight, learning and influence. The role is responsible for building the systems, practices and products that help us synthesise what we are learning from programmes, innovation, place-based work, evaluation, research, lived experience and external evidence, and use that learning to shape strategy, funding, delivery and external influence. Working closely with the Head of Data and Evaluation, the role ensures evidence is not only generated to a high standard, but actively interpreted, shared and applied. In doing so, the role contributes to Impact on Urban Health’s reputation as a credible and trusted voice on urban health and health equity. 

This role will provide senior leadership for how IoUH learns from its work, makes sense of evidence, and turns insight into action. The postholder will be expected to bring structure, judgement and momentum to a developing function, helping the organisation move from generating evidence to using it consistently and well. 

The postholder will also provide expert input to other parts of the Foundation where relevant.

Job Responsibilities 

Impact on Urban Health     

• Lead Impact on Urban Health’s approach to insight synthesis and sense-making, establishing clear processes for bringing together evaluation findings, programme learning, research, data, lived experience and external evidence to identify what we are learning, what it means, and how it should inform future decisions. 
• Lead the knowledge mobilisation approach for DEL (process of sharing and embedding evidence and learning creating true learning and change), working with teams across IoUH to turn priority evidence and learning into accessible, useful and influential products for internal and external audiences, including external evidence resources on what works to improve urban health. 
• Work with the Head of Data and Evaluation and wider DEL colleagues to maintain a joined-up evidence system, ensuring data, research and evaluation outputs are synthesised, interpreted and translated into learning that informs strategy, funding, delivery and influence. 
• Lead the learning approach for Innovation and cross-cutting work, ensuring test-and-learn activity generates useful insight, supports adaptation, and feeds into wider organisational learning, in partnership with the Director of Innovation. 
• Lead the development and improvement of IoUH’s internal learning and knowledge management systems. 
• Ensure learning from cross-programme, innovation and influencing activity is captured and used in ways that meet strategic objectives, build on what is already known, and support equitable and inclusive practice. 
• Set and uphold standards for how learning is captured, synthesised, shared and used, ensuring insight is clear, accessible, intellectually honest and connected to organisational priorities. 
• Implement the Data, Evidence and Learning strategy alongside other Heads in the team, championing a culture of reflection, learning and evidence-informed decision-making. 
• Maintain and develop personal expertise in urban health evidence, learning practice and knowledge mobilisation. 
• Line manage and develop the Evaluation and Learning Manager within the Learning function, ensuring their work supports cross-organisational learning, synthesis, knowledge mobilisation and practical use of evidence. 
• Provide thought leadership in urban health learning, evidence use and knowledge mobilisation, including blogs, briefings and speaking at events.
• Provide expert support to other parts of the Foundation where appropriate.   
• Deputise for the Director of Data, Evaluation and Learning where required.   
• Undertake other responsibilities appropriate to the role.   

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Person Specification

Skills, abilities, and attributes: 

• Strong facilitation and sense-making skills, with the ability to help teams interpret evidence and agree practical implications.
• Confidence working with ambiguity, complexity and incomplete evidence.
• Ability to influence senior colleagues and support constructive challenge in decision-making. 
• Ability to translate strategic priorities into practical steps. 
• Structured approach to task implementation and managing priorities. 
• Excellent written and verbal communication skills. 
• Collaborative team-player. 

Knowledge, experience, and qualifications: 

Essential 

• Significant experience leading organisational learning, evidence synthesis, knowledge mobilisation or evidence-use functions in a social sector, public health, research, policy or charity context.
• Experience turning complex evidence from multiple sources into clear, useful insight for strategy, funding, delivery or influence.
• Experience designing and embedding learning processes that help teams reflect, adapt and make better decisions.
• Strong understanding of evaluation, research and evidence methods, with enough technical confidence to assess quality, limitations and implications.
• Experience developing learning products, insight outputs, evidence briefings or knowledge resources for different audiences.
• Ability to assess and adapt evidence approaches to different contexts, intervention types and organisational needs. 
• Experience influencing senior stakeholders through evidence, facilitation and clear strategic sense-making.
• Experience managing complex cross-organisational work, including prioritising across multiple demands.
• Experience of line management, supporting performance, development, and delivery.   

Desirable 

• Knowledge of urban health, health inequalities, or the social determinants of health.   
• Understanding of systems change and/or place-based approaches to health 
• Extensive experience leading social research and evaluation in a social sector context.   
• Experience of commissioning and managing external research, evaluation, or evidence and insight delivery partners.   
• Expertise in developing inclusive evaluation designs in a test and learn and innovative context. 
• Experience of influencing policy and practice through evidence, and evaluation of influencing work.   
• Evidence of thought leadership in learning, evidence use, knowledge mobilisation, research or evaluation, such as publications, presentations or sector engagement. 
• Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities. 
• Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing learning practices and how to overcome them 

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Salary: £34,000 - £38,000 (pro rata to, £20,400 to £22,800) per annum

About the Role

You will join a newly established Advocacy and Advice Service supporting children, young people and their families to navigate education, health and benefits systems.

Families often face unclear pathways, complex processes and inconsistent information.  Your role is to bring clarity, structure and confidence at key moments.

Working in a strengths-based and relational way, you will help families understand their rights, prepare for key decisions and access the support they need.

This is a non-statutory role.  You will not replace legal or statutory services, but you will ensure families are informed, prepared and able to engage effectively.

You will work as part of a multi-disciplinary team, contributing to a joined-up, whole-family approach across Children & Family Services.

Who will thrive in this role

At Norwood, we believe everyone deserves the opportunity to live their best possible life.  This role would best suit someone who combines relevant professional experience with lived experience, bringing both insight and empathy to support neurodiverse children, young people and their families.

You may have experience working in advocacy, advice, education, health or social care, and understand the challenges individuals and families can face when navigating complex systems.  You will have a good understanding of SEND processes, including Education, Health and Care Plan (EHCP) pathways, and be familiar with disability related benefits such as Disability Living Allowance (DLA), Personal Independence Payment (PIP) and Carer's Allowance.

Most importantly, you will be committed to empowering people, championing inclusion and helping families access the advice, support and opportunities they need to achieve the best possible outcomes.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day.  You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your day to day

You will:

• Work directly with families to understand their situation, priorities and goals,
• Support navigation of SEND pathways, including SEN Support and EHCP processes,
• Help families prepare for meetings with schools, local authorities and professionals,
• Provide guidance on benefits such as DLA, PIP and Carer’s Allowance,
• Explain complex systems clearly and practically,
• Support families to gather evidence and take next steps with confidence,
• Maintain accurate case records and manage timelines effectively,
• Work closely with colleagues across social work, therapy and family support,
• Build strong relationships with external partners including schools and local authorities.

Qualifications, Training and Experience

You will bring:

• Experience working with children, young people or families in an advocacy, advice, education, health or social care setting
• Experience supporting individuals to navigate complex systems
• Knowledge of SEND processes, including EHCP pathways
• Understanding of disability-related benefits such as DLA, PIP or Carer’s Allowance
• Strong communication skills, with the ability to explain complex information clearly
• Strong organisation and case management skills
• A values-led approach, with the ability to build trust and empower others

It would strengthen your application if you have:

• Experience supporting EHCP applications, reviews or mediation
• Training in SEND law, welfare rights or advocacy
• Experience within advice or advocacy services
• Understanding of health pathways and therapy services

Reward and Benefits

We believe great support starts with great staff. We offer:

• Fully funded induction and ongoing training
• 21 days annual leave plus 8 Bank Holidays + Jewish Festival & Holy Days (pro rata for part time)
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical and therapy treatments, plus virtual GP access via My Medicash
• Blue Light Card access
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management culture