Client relationship manager jobs

Since 1990, Public Law Project has held power to account through landmark legal challenges. PLP’s recent work, delivered in close collaboration with its brilliant clients and partners, includes challenging the government's Rwanda immigration policy, securing justice for the Windrush generation, and scrutinising the use of AI in public decision-making. 

Our work is highly respected and deeply valued across the legal and social justice sectors. To continue tackling the most pressing legal injustices of our time, we need to increase our reach and engagement with our key audiences (including policy makers, the legal community and civil society organisations), amplifying our influence and impact.  

The Role  

Reporting to the Communications & Engagement Director, this is an exciting role focused on supporting and building PLP’s external profile and audience engagement. You’ll be responsible for: building relationships with journalists and securing media coverage, day-to-day content creation and the development of our digital channels. You’ll work closely with colleagues across the organisation, as well as partners and clients, to ensure our communications are timely, inclusive, and impactful.

You would be joining the team at a significant moment. The issues we work on – from immigration to AI – have never been more salient or more important. You would be joining us after we have launched our bold new strategy and play a part in refreshing our visual identity and shaping our narrative.

We’re looking for someone who is:  

Digitally savvy, media-smart and a creative storyteller: You have strong news judgement and storytelling ability, with experience securing media coverage and creating compelling content across digital channels. You enjoy translating complex legal and policy issues into content that engages and inspires — and know how to tailor it for different platforms and audiences. 

A collaborative colleague: You will enjoy working across teams with colleagues at all levels and with external partners and clients. 

Organised and determined: You are an excellent project manager who enjoys developing plans and putting them into action

Committed to Equity: You share PLP’s commitment to understanding and addressing the effects of marginalisation in all our work. 

If you're ready to help us tell the stories that matter, we'd love to hear from you. 

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process. 

Our ESOL service was established in 2017 and now runs 5 days per week and offers English lessons for resettled refugees and an English Club with an emphasis on learning skills for integration into UK society. We are a growing team of ESOL tutors and creche teams providing training to help refugees and their families to resettle in Bedford Borough and Central Bedfordshire.

About the role

The Early Years Session Lead holds responsibility for leading sessions in our trauma-informed Early Years setting. They do not hold line management responsibility for other practitioners however supervise a small team of L2 practitioners during the sessions.

The Early Years Session Lead is part of the EY Leadership Team, which meet together online on a Weds 15:00-16:00.

In addition the EY Session Lead works in our EY setting in Bedford on a Friday alongside the EY Session Lead (Bedford) and the Senior Early Years Practitioner who holds line management responsibility for the EY team.

We are open to discussing flexible working requests for the right candidate.

You can download a full job description from our website

Next Step

If this sounds like you, please complete our application form and Equal Opportunities form.

Location: Shefford, and Bedford Town Centre

Closing Date: 21st May 2026 at 6pm

Interview Date: 1st June 2026 in Shefford

Are you a collaborative, highly organised and compassionate individual with a proven record of working successfully with socially excluded unemployed people with support needs relating to alcohol and substance use and supporting them to move into sustainable employment?  Do you have sound experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities?

If so, St Giles is looking for a Senior Caseworker to join our Skills and Employment team, where you will provide a high-level service to people with complex needs, specifically those with history of substance misuse, developing flexible, holistic and personalised pathways towards employment for clients.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will work in partnership with Pier Road staff, to identify and receive appropriate referrals to the project and to oversee an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set objectives.  You will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals, while also actively supporting clients to navigate and access provision and support available across Bexley.

We also count on you to lead on the development and maintenance of strong links with external agencies, landlords, employers and potential work placement hosts to open up opportunities, plus supervise and support Peer Advisors working on the project and allocating tasks according to their ability and capacity.

What we are looking for

• Significant experience of managing a caseload of clients presenting with support needs and achieving set objectives for employment outcomes
• Experience of supervising or managing volunteers and/or paid staff
• The ability to carry out risk assessments, in terms of both service delivery and individual action planning; reviewing and updating where necessary
• The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 11 May 2026 at 9 a.m. Interviews: 18 May 2026 on Teams

As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.

The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.

The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.

We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.

Job Description

Job Title - Welfare Rights & Tribunal Adviser

Salary- £29,000 per annum 

Hours37 hours per week (Full Time)

Location- Doncaster – office based, outreach locations, and tribunal attendance as required

Role Purpose

To provide specialist welfare rights advice, casework, and representation to clients, including preparation and attendance at welfare benefit tribunals. The postholder will support clients to maximise income, challenge incorrect benefit decisions, and access their full entitlements, in line with the aims, principles, and quality standards of the Citizens Advice service.

Key Responsibilities

Advice & Casework

• Provide specialist advice on welfare benefits including Universal Credit, PIP, ESA, DLA, and Housing Benefit.

• Prepare and submit mandatory reconsiderations and benefit appeals.

• Represent clients at First‑tier Social Security Tribunals where appropriate.

• Carry out detailed benefit checks and income maximisation.

• Act for clients where necessary by drafting appeal submissions, negotiating with the DWP and other agencies, and making referrals where appropriate.

• Empower clients to understand their rights and options and enable them to make informed decisions.

• Maintain accurate, timely, and comprehensive case records in line with Citizens Advice systems and procedures.

• Ensure all casework meets the Advice Quality Standard (AQS) and internal quality requirements.

Outreach & Partnership Working

• Deliver advice services at outreach venues across Doncaster as required.

• Build and maintain effective working relationships with partner agencies, statutory bodies, and community organisations to ensure joined‑up support for clients.

Research & Campaigns

• Contribute to the Citizens Advice research and campaigns agenda by recording evidence of client issues and emerging trends.

• Provide anonymised case studies and data to support local and national policy work.

Professional Development & Quality

• Keep up to date with welfare benefits legislation, case law, and procedural changes.

• Attend supervision, training, and team meetings as required.

• Work collaboratively with colleagues to share knowledge and support service delivery.

• Work to agreed targets and contribute to service monitoring and reporting.

Administration & Other Duties

• Use IT systems for case recording, monitoring outcomes, and producing reports.

• Maintain local information systems and resources.

• Carry out any other duties within the scope of the role to support the effective delivery and development of the service.

• Comply with Citizens Advice policies, including equality, diversity, confidentiality, safeguarding, and health and safety.

Person Specification

Essential Criteria

Experience

• Experience of providing welfare rights or social welfare advice.

• Experience of preparing benefit appeals and supporting clients through reconsideration or tribunal processes.

• Experience of managing a caseload and prioritising work to meet deadlines.

Skills & Knowledge

• Strong knowledge of the UK welfare benefits system, or the ability to develop specialist knowledge quickly.

• Excellent verbal communication skills, including advocacy and negotiation.

• Excellent written communication skills, particularly in drafting submissions, correspondence, and tribunal papers.

• Good numeracy skills to complete benefit calculations and financial checks.

• Ability to empower clients while maintaining professional boundaries.

• Ability to work both independently and as part of a team.

IT & Administration

• Confident use of IT systems for case recording, document production, and reporting.

• Ability to maintain accurate records in line with quality standards and procedures.

Values & Commitment

• Understanding of and commitment to the aims and principles of the Citizens Advice service.

• Commitment to equality, diversity, and inclusion.

Desirable Criteria

• Experience of representing clients at welfare benefits tribunals.

• Experience of working in the voluntary, advice, or community sector.

• Experience of working to targets or funder requirements.

• Knowledge of Advice Quality Standards or Specialist Quality Mark frameworks.

• Ability to travel across Doncaster (access to a vehicle desirable).

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.

The Individual Major Gifts programme is a core part of this, driving income from high-value supporters including high-net-worth individuals and family foundations. Sitting within a collaborative structure alongside trusts and foundations, it reflects the increasingly blended nature of donor giving.

We are now seeking a Head of Major Gifts (Individuals) to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will jointly lead the major gifts function alongside the Head of Major Gifts (Trusts & Foundations), combining strategic leadership with hands-on fundraising. You will jointly lead a team of Major Gifts specialists while personally managing a portfolio of the organisation’s most significant donors, securing six- and seven-figure gifts. You will also lead Greenpeace UK’s contribution to a high-profile global capital campaign to raise €100 million, helping fund a pioneering fossil fuel–free ship and accelerate climate and biodiversity work.

As Head of Major Gifts (Individuals), you will:

• Develop and deliver the major gifts strategy, driving ambitious income growth aligned to UK and global priorities
• Lead Greenpeace UK’s contribution to the €100M Global Capital Campaign, translating global strategy into UK delivery
• Personally cultivate and secure transformational gifts from high-net-worth individuals
• Line manage the Major Gifts Manager and wider team alongside the Head of Trusts & Foundations, creating a high-performing, collaborative and values-led culture
• Oversee pipeline development, prospect research and donor stewardship to ensure sustainable growth
• Work across fundraising, campaigns and communications to develop compelling donor propositions
• Influence senior stakeholders, trustees and international colleagues to maximise major donor engagement
• Manage budgets, performance and reporting, ensuring delivery against ambitious financial targets
• Contribute to the leadership of the wider Key Relationships programme and organisational direction

Essential skills and experience:

• Significant experience in senior-level major gifts fundraising with a track record of securing six- and seven-figure gifts from U/HNWIs.
• Experience of leading fundraising strategy and delivering sustained income growth.
• Demonstrated experience of leading, developing, and motivating teams, with a proven track record of achieving high performance.
• Experience of working with senior stakeholders, trustees, and high-net-worth individuals.
• Strong understanding of international or capital campaign fundraising, with direct experience a distinct advantage.
• Experience of managing budgets and meeting ambitious financial targets.
• Knowledge of, or experience working in, the environmental, climate, or biodiversity sectors is a distinct advantage to enable credible and insightful engagement with expert colleagues, partners and donors

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme - see applicant pack for details.

Employee benefits

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

Who we are

Hospice at Home’s skilled team of Registered Nurses and Healthcare Assistants provide our exceptional core services of palliative and end of life care and support people in their last year of life also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria

Job Summary
We are seeking a dynamic and experienced Major Gifts & Individual Giving Lead to join our fundraising team.

This role leads the operational development of Hospice at Home Carlisle and North Lakeland’s Major Gifts, Individual Giving and Legacy programmes, and support in the development of Trust & Foundation applications.

As a new area of focus for the organisation, the postholder will be responsible for designing, launching and growing a full supporter journey for individual donors—from regular giving through to mid‑value, major gifts and Legacy giving. They will build and manage a strong pipeline of donors and prospects, cultivating long‑term philanthropic support for the charity.

The role also carries responsibility for developing strategic corporate partnerships with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) alignment, and values‑led partnerships that deliver sustainable mutual benefit.

They will drive the charity’s communications and supporter experience. Working with the wider fundraising team, the postholder will help design and deliver a communications plan, oversee development of social media, maintain website content, and produce print and digital materials to support fundraising and raise awareness of fundraising opportunities.

Key Responsibilities

• Lead Individual Giving, major donor, legacy and Trust & Foundation income streams.
• Develop and steward high‑value supporter and corporate relationships aligned to charity values and ESG.
• Produce compelling fundraising communications, proposals and impact reporting.
• Use insight and performance data to drive income growth and supporter engagement.
• Line manage fundraising operations and ensure effective systems, reporting and compliance.
• Work collaboratively across the organisation to deliver integrated campaigns and strong supporter journeys.
• Act as a professional ambassador, building relationships within the community and with partners.

Essential Requirements

• Degree‑level qualification (or equivalent experience) and GCSE English and Maths (or equivalent)
• Significant experience delivering major donor, individual giving, legacy and/or corporate fundraising, with a track record of securing substantial or multi‑year income
• Proven ability to develop and deliver fundraising strategies, programmes and compelling cases for support
• Excellent relationship‑building, communication and presentation skills, including handling sensitive conversations
• Strong analytical capability, using data, insight and CRM systems to inform decisions and improve performance
• Confident, creative and persuasive storyteller across written and verbal communications
• Experience building new programmes and partnerships, including CSR/ESG‑aligned corporates
• Ability to manage people, priorities and multiple deadlines effectively
• Strategic, detail‑focused, proactive and resilient, with a strong values‑led and supporter‑centred approach
• Sound knowledge of fundraising regulation, GDPR and best practice
• Full UK driving licence, access to a vehicle, and willingness to work occasional evenings/weekends

Desirable

• CIOF Certificate/Diploma or specialist fundraising training
• Communications or marketing experience
• Experience within the charity, hospice or healthcare sector

Our offer to you:

• Salary £28, 645.50 - 37.5 hours per week
• Contributory pension scheme
• 25 days annual leave plus Bank Holidays
• Annual leave purchase scheme
• Enhanced Employee Assistance Programme (EAP) covering you and your immediate family over 18
• Learning & Development opportunities
• Volunteer ‘Give a Day’
• Mileage allowance
• Free onsite parking at Head Office
• Cycle to work scheme
• Flexible Working and Family friendly policies and procedures
• Staff complementary therapy days
• Onsite (head office) employee counselling
• Wellbeing focus including specialist wellbeing room
• REAL job satisfaction – knowing that your work means something and your contributions matter

How to apply:

For acopy of the full Job Description and Person Specification please contact us.

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including full work history and a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us before 23:00 Wednesday 20 May 2026.

This job advertisement may close earlier than the stated deadline if exceptional candidates are identified earlier in the process, so we encourage all interested applicants to submit their applications as soon as possible.

Interviews will be held in person in two stages at Valley Court, Dalston, Cumbria - 1st stage interviews will be held on Thursday 28 May 2026 and 2nd stage interviews will be held on Friday 05 June 2026. Pre-screening calls will take place where there are a high number of quality applications.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Multiple Disadvantage Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service 

The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.

About the Role 

You'll be working with women in refuge across two London boroughs if applying for the 37.5hrs creating tailored support plans to address their immediate practical and emotional needs. This includes conducting risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network and enabling engagement with other services.

About You 

You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your case work has focused on offering proactive and emotional support to women recovering from domestic abuse. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

I in 20 young people will have experienced the death of one or both of their parents by the age of 16 (Parsons, 2011). Do you believe that children and young people should not be alone on their bereavement journey? We do, help us to achieve our vision across Surrey and nearby areas of West and East Sussex and Kent.

Who we are

We are a medium sized charity supporting children and young people in Surrey and surrounding areas who have been bereaved or who are facing the bereavement of a close family member. We are the only charity in our local community providing a range of services that give the opportunity for children and families to come together in person. We know we make a difference to children and young people at a really difficult time and support them to move forward with their lives.

About the role

Our current director has had to leave for health reasons. We are seeking an exceptional and inspirational leader to focus on income generation and sustainability who shares our values of compassion, integrity and collaboration. We are aiming to reach all children and young people in our local communities who need our support through their bereavement journey . This is a broad role in an ambitious organisation with limited resources, it involves a mix of operational, strategic and external facing activities.

Main purpose of the role

Provide strategic direction by leading the senior managers across the organisation.

- To ensure income supports financial stability and growth of our services.

- To increase our service’s visibility & impact and widen our reputation as an expert organisation.

- To ensure the charity fulfils its legal, statutory and regulatory responsibilities.

Principal Duties & Responsibilities

- Work on behalf, and with the Board of Trustees to develop a Strategic plan to ensure the ongoing sustainability, growth and success of Jigsaw South East

- Act as a strong figurehead for the charity; a positive ambassador with our current and potential funders.

- Lead the Senior Management team.

- Lead on all aspects of income generation, with direct work on grant applications and driving diversifying income generation opportunities.

- To be a positive leader and role model for employees and volunteers.

- Promote the work of the charity to supporters, businesses and the community, representing the charity externally in raising awareness of the charity’s work and develop income generation

- With the Trustees, manage the charity effectively, ensuring that its financial security is maintained and enhanced.

- To develop and manage relationships with patrons, trustees and ambassadors and to take the lead for the AGM.

- Work with Finance and Resources Manager to deliver against budget.

This is a hands-on role to really get involved in income generation and with direct line management responsibilities.

Who we are looking for

We are looking for a proven leader, with charity experience with enthusiasm for our vision. They will have skills in income generation, fundraising, relationship building, managing a small team of dedicated staff and managing limited resources to provide the largest impact for our children and families. Jigsaw South East is committed to equal opportunites and welcomes applications from all sections of the community.

Are you ready to help shape our service from the ground up? Join us in developing REST (Recover, Eat, Support, Talk) – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!

We are looking for two compassionate and reliable Senior Wellbeing Support Workers to support the delivery of our new REST Hub Service in Bury St Edmunds and Ipswich providing holistic support for individuals accessing the service who may be experiencing mental distress.

You will lead the day-to-day running of the service and provide operational oversight, manage volunteers, and support staff to ensure safe, consistent and high-quality support.

At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health. 

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Key information:​

• Hours: 37 hours per week
• Work pattern: 9am – 5pm, Monday – Friday
• Salary: £27,202.00 - £30,856.00 per year
• Location: Central Bury St Edmunds or Ipswhich 
• Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)​
• Number of availbale posts: 1 post based in Ipswich and 1 post based in Bury St Edmunds 

Why work for Suffolk Mind?

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

• 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
• Your birthday day off
• An option to buy or sell annual leave
• Health and dental care insurance plan
• Occupational sick pay scheme
• Pension scheme
• Blue Light Card – offering discounts on 100’s of retailers both in store and online
• Monetary reward for length of service
• Refer a friend scheme

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Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

Is the job for you?

Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
 

• Essential
   
  • At least 1-2 years’ experience of working with adults in a mental health environment
  • Ability to work in high-pressure, emotionally demanding environments with people suffering mental distress
  • Enhanced & Adult’s Barred DBS check (arranged by Suffolk Mind)

    ​

• Desirable
   
  • Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
  • Good listening and people skills, especially supporting staff in complex situations
  • Experience in managing volunteers and small teams
  • Experience in working with a similar REST or equivalent service

If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.

To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.

Closing date for applications:   midnight Sunday 24th May 2026

We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.​

Interviews date: week commencing 1st June 2026

Interview questions may be sent in advance of interview.

We aim to let all applicants know the status of their application within 4 weeks from closing.

Unfortunately, we are unable to offer sponsorship on this role.

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Please complete our Equality and Diversity Survey here.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

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NO AGENCIES PLEASE

Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.

*T&Cs apply

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Additional keywords: Wellbeing, Senior, Support Worker, day drop in, mental health, charity recover, recovery, eat, support, talk, hub

Salary: £31,104 to 34,199 (Grade B)

Contract: 12-month fixed term contract (maternity cover)

Hours: Standard hours are 37 hours per week. These can be worked flexibly, and we are happy to discuss part-time hours and alternative working patterns.

Would you like the opportunity to provide advice, casework and representation to students?

Working within an inclusive, empowering and aspirational culture, you’ll play a key role in providing specialist advice and representation to students at Manchester Met. As an Advice Centre Caseworker, you will support individual students through complex and often challenging situations, helping them to understand their rights, navigate systems, and achieve fair outcomes. This is a rewarding opportunity to make a real difference to students’ lives as part of a supportive, values driven team.

Working within our professionally recognised Advice Centre, you will:

• Provide confidential, impartial advice and support to students on a wide range of issues, including:

  • Student funding and finance
  • Disability benefits
  • Housing
  • Academic matters such as appeals, complaints and misconduct

• Deliver advice through multiple channels, including face-to-face, telephone, email, and Microsoft Teams, adapting your approach to suit individual needs.

• Manage casework efficiently and effectively, including drafting correspondence and negotiating with third-party organisations on students’ behalf.

• Act as a representative and advocate for students at meetings, hearings and tribunals, both within the University and externally. Cases may include issues such as discrimination, academic misconduct, or sexual violence.

• Work collaboratively as part of a supportive, passionate team focused on improving outcomes for students.

What Are We Looking For?

We’re looking for someone who has:

• Experience of advice work, including providing casework and/or representation at hearings or tribunals.
• The ability to locate, interpret and apply information resources and legislation, and explain these clearly to students.
• Significant experience of providing confidential, impartial and non-judgemental advice.
• A flexible, client‑focused approach to work.
• Excellent interpersonal skills, with the ability to build strong relationships and work effectively with people at all levels.
• An empathic, approachable manner and a strong commitment to supporting students.

For further information and to apply, please click the apply button.

Closing Date: 12pm Monday 25th May 2026.

Interview Date: Week commencing 1st June 2026.

Voluntary Action Harrow is looking for a Champion & Volunteer Co-ordinator. 

We're looking for a confident and enthusiastic Champion & Volunteer Co-ordinator to join our team. In this role, you'll be at the heart of our volunteer programmes, bringing activities to life and supporting a diverse team of volunteers. From recruitment and training to event logistics and ongoing volunteer support, your organisational skills and passion for community engagement will ensure every initiative runs smoothly and makes a real impact.

Responsibilities

• Oversee the day-to-day running of programme activities, ensuring smooth delivery and operational efficiency.
• Support volunteer recruitment campaigns to attract a diverse and skilled workforce.
• Develop, co-ordinate and deliver orientation and training for new volunteers.
• Provide ongoing support and recognition to maintain volunteer satisfaction.
• Plan and co-ordinate logistics for events, workshops, and community activities.
• Maintain volunteer rosters, schedules, and relevant administrative records.
• Support internal and external communications and outreach related to programme delivery.
• Take part in light physical activities (e.g. walks)
• Assist management with reporting, data collection, and other administrative tasks.

Skills, Competencies and Behaviours

• Skilled in recognising and addressing health inequalities
• Proficient in monitoring and evaluation.
• Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
• Experienced in working collaboratively within multi-professional and multi-agency settings.
• Capable of maintaining accurate records and documentation.
• Effective time and diary management skills.
• Competent in navigating complex local community relationships and politics.
• Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
• Experienced in supporting and empowering staff and volunteers.
• Experienced in using databases (our system is Salesforce) 
• Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.

Listening, Verbal, Written and Presentation Communication Skills

• Mentoring skills, ensuring that participants have understood
• Able to communicate well with clients, colleagues and other agencies
• Able to work in partnership in multi-professional and multi-agency settings
• Able to keep accurate records
• Able to effectively manage your time and diary
• Ability to negotiate complex local community relationships and politics
• Effectively liaising with colleagues and ensuring others are kept informed
• Supporting and empowering staff and volunteers
• Strong ICT skills, including adaptability to new systems and tools

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. 

Support available to the successful candidate

You will be working within the Voluntary Action Harrow, Stronger Communities, and Third Sector Service Team, which holds a vast amount of knowledge, maintains monitoring templates, and has strong relationships with charities and community groups across Harrow. 

Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print. 

Application Process

• CV outlining related work experience, responsibilities and qualifications
• Cover letter covering why you want to work with us and the skills and knowledge in the job description.

If these documents are not received, we will not be able to progress with your application.

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We are scheduling interviews as applications come in. We're ready to hire as soon as we find the right person. Don't miss your opportunity, apply now.

Rethink have an exciting opportunity to work for us delivering the new Connect to Work Individual Placement and Support (IPS) programme within County Durham.

We are looking for an Employment Specialist to support individuals with health conditions, mental health difficulties, a disability or complex barriers to employment to gain, retain, or return to employment, following the IPS principles. You will also engage with and support local employers to enable work to be sustainable for individuals and by bridging workforce needs with local people.

The roles will involve travelling around your allocated area to meet individuals in need of support offering a person centred approach and engaging with local employers who have workforce vacancies. You will work closely with and within healthcare settings and as part of a wider partnership of organisations to deliver the programme across the region.

Connect to Work is part of the National Get Britain Working strategy which is a new government funded programme. Within County Durham the initial programme is based upon the IPS model which looks to support people who would like to gain employment by delivering tailored support to move into the right job quickly and support to maintain employment.

The available role is a Full Time post of 32.5 hours per week with days and times to be worked open to discussion and agreement with the successful candidate. This post is for a fixed term until 31st March 2028, with the possibility of an additional 2 year extension once funding is confirmed. A Driving licence and car are essential to carry out this role.

Staff Benefits  

• Competitive salary & flexible working arrangements
• Contributory pension scheme & Life assurance
• Occupational sick pay scheme
• 25, increasing to 30 days, annual leave per year, plus statutory holidays for all staff (pro rata for part time staff)
• Your Rethink Day – an additional day’s leave on your birthday (pro rata for part time staff)
• Enhanced maternity, paternity and adoption policy
• Dependant leave & compassionate leave
• Where appropriate paid eye test plus up to £55 towards the cost of new glasses or lenses
• Employee assistance program
• In depth training programmes for all our staff from mandatory training to specialist areas.
• Funded training and development opportunities delivered in a variety of ways, face to face, mentoring, coaching, e-learning and blended learning solutions
• Access to a range of e-learning courses and resources through our e-learning Zone
• Accredited Institute of Leadership and Management (ILM) centre and provide comprehensive development programmes for managers
• We have a career progression programme (Invest in your Career) to develop skills and experiences of staff aspiring to become managers
• Ongoing professional and personal development is supported by individual supervision, group supervision and appraisal.

To Apply please fill out the application questions and upload your up to date CV detailing your knowledge, experience and reason for applying.