Client relationship manager jobs

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To supervise, coach and develop trainee debt advisers, ensuring they achieve the knowledge, skills and competence required to deliver high-quality debt advice in line with MaPS quality standards and organisational policies. The role is responsible for quality assurance, case supervision, progression reviews, placement support and safeguarding advice quality while helping to build a sustainable pipeline of skilled debt advisers across the Debt Free Advice partnership.

1. Supervise and develop Trainee Debt Advisers

Provide day-to-day line management, mentoring, coaching, technical supervision and pastoral support to Trainee Debt Advisers, enabling them to develop the competence, confidence and professional standards required to achieve accreditation and deliver high-quality debt advice. Provide the level of management expected of colleagues across the organisation and in line with internal policies and procedures.

2. Deliver learning, quality assurance and progression
Support trainees throughout the Debt Free Academy learning and accreditation pathway by delivering technical coaching, soft skills development, reviewing casework, conducting live and recorded interview observations across telephone, video and face-to-face advice, providing constructive feedback, assessing competence against agreed quality standards, and identifying learning and development needs to support timely progression.

3. Coordinate placements and partner engagement
Plan, coordinate and oversee trainee placements with Debt Free Advice delivery partners, building effective relationships with host organisations to ensure placements provide safe, high-quality learning experiences that support trainee development and programme objectives.

4. Monitor performance and manage programme delivery

Monitor trainee performance, progression and wellbeing, proactively identifying and managing risks to learning, quality or programme delivery. Contribute to programme reporting, maintain accurate records, and support the successful delivery of the Debt Free Academy against agreed milestones and quality standards.

5. Contribute to training and continuous improvement
Support the design, development, coordination and delivery of induction, policy, technical training, skills development and continuing professional development (CPD) activities across the Debt Free Advice partnership. Promote best practice, share learning, and contribute to the continuous improvement of the Debt Free Academy and wider training programme.

6. Contribute to the wider Training Team
Work collaboratively with colleagues across Toynbee Hall and the Debt Free Advice partnership, undertaking additional duties as required to support the effective delivery of the Debt Free Academy, organisational objectives and funder requirements.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

1. Experience and Skills:
   • A minimum of two years' recent experience delivering debt advice, with a thorough understanding of debt advice legislation, guidance and best practice.
   • Hold a valid MaPS-accredited Level 4 Certificate in Money Advice Practice (or equivalent recognised debt advice qualification).
2. Communication and Interpersonal Skills:
   • Excellent communication and interpersonal skills, with the ability to build effective working relationships, influence others and communicate technical information clearly.
3. Skills & Competencies:
   • Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines.
4. Personal Attributes:

• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution,
• no blame” attitude.

1. Commitment:
   • Alignment with Toynbee Hall’s mission and strategy
   • Alignment and willingness to work in line to our values:

An understanding of safeguarding and willingness to develop understanding further

Desirable criteria

• • Experience of auditing or reviewing debt advice case files, assessing the quality of advice provided and delivering constructive feedback to improve adviser competence and performance.
  • Experience of undertaking quality assessments against recognised quality standards (e.g. MaPS Standards) and using findings to support adviser development and continuous improvement.
  • Understanding of the role and objectives for MaPS funded debt project and the role of the Financial Conduct authority for Debt Advice

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Further information

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. 

Applicants must have the right to work in the UK. 

Please refer to the attached job description for more details

Head of Mass Participation Fundraising

We are seeking an experienced fundraising leader to drive national events and mass participation fundraising growth, inspiring supporters and delivering outstanding results.

Salary: Circa £49,800 per annum (plus applicable London weighting)
Location: Home-based, UK-wide
Hours: 35 hours per week, permanent
Closing Date: CVs will reviewed on a rolling basis

About the Role

This is an exciting opportunity to lead a national mass participation and events fundraising programme for a leading UK health charity. Reporting to the Head of Regional Fundraising, you will shape and deliver the organisation's strategy for supporter-led events and mass participation fundraising, driving income growth, supporter acquisition, engagement and retention.

Leading a team of fundraising managers and officers, you will build on an established programme while identifying new opportunities, products and channels that increase fundraising performance and strengthen supporter relationships. You will also play a key role within the wider fundraising leadership team, helping to deliver organisational objectives and championing a high-performing, inclusive culture.

Key responsibilities include:

• Developing and implementing a strategy to grow mass participation and events fundraising income.
• Leading, coaching and developing a high-performing fundraising team.
• Creating and managing a diverse portfolio of fundraising events and products.
• Identifying and testing new opportunities for supporter acquisition and engagement.
• Managing budgets, income targets, KPIs and return on investment.
• Using data and insight to inform planning and decision-making.
• Ensuring compliance with fundraising regulations, GDPR and best practice.
• Collaborating with colleagues and external partners to maximise fundraising performance.

The role offers flexibility but will require occasional evening, weekend and overnight travel in support of fundraising events and activities.

About You

You will be an experienced fundraising leader with a strong track record of delivering income growth, leading teams and developing successful fundraising programmes.

You will bring:

• Experience delivering fundraising or income-generation targets.
• Strong leadership, coaching and people management skills.
• Experience managing budgets, forecasts and performance metrics.
• Excellent project management and problem-solving abilities.
• Strong communication and stakeholder engagement skills.
• The ability to analyse data and turn insight into action.
• A collaborative approach and commitment to equality, diversity and inclusion.
• The ability to travel nationally as required.

About the Organisation

Our client is a respected national charity dedicated to supporting people affected by a life-changing health condition. Through vital services, research, advocacy and fundraising, they help individuals and families rebuild their lives while driving positive change across communities throughout the UK.

This is an opportunity to join an ambitious organisation and lead a nationally significant fundraising portfolio that makes a genuine difference to people's lives.

Other roles you may have experience of could include: Head of Events Fundraising, Head of Community and Events Fundraising, Senior Fundraising Manager, Head of Public Fundraising, Mass Participation Manager, Challenge Events Manager, Supporter Engagement Manager, Regional Fundraising Manager, Fundraising Programme Manager, Individual Giving and Events Manager, Income Generation Manager or Fundraising Events Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you passionate about helping people overcome barriers, realise their potential, and build a brighter future through employment?

Our Employment Support team operates across London, Bristol, Brighton, Oxford, and Reading, supporting clients from both St Mungo’s and partner organisations to move into sustainable, paid work. We are looking for an enthusiastic and motivated professional to join our Individual Placement and Support (IPS) service in Oxford.

What matters most is your ability to build genuine relationships, inspire confidence, and recognise potential where others may not. We work creatively and embrace innovative tools  to enhance the support we provide, helping clients explore opportunities, strengthen applications, prepare for interviews, and navigate the modern world of work.

We welcome applicants with transferable skills. If you've worked in recruitment but found yourself most energised by helping candidates realise their potential, rather than simply filling vacancies, this could be the perfect next step in your career.

About you

This role will provide personalised, person-centred employment support to individuals who want to find work or sustain existing employment. Working with a caseload of approximately 25 participants, you will take a holistic approach, helping people identify their strengths, build confidence, overcome barriers, and progress towards their employment goals

To be successful in this role, you will: 

• Be passionate about helping people overcome barriers and create positive change in their lives.
• Bring experience from recruitment, employability, education, housing, support work, health, criminal justice, customer-facing services, or a similar people-focused environment.
• Combine commercial awareness with genuine compassion and empathy, balancing performance targets with a commitment to positive client outcomes.
• Be skilled at building positive, trusting relationships and engaging people in a strengths-based way.
• Be comfortable using innovative tools, including AI, to enhance support and help people navigate the modern world of work.
• Build effective partnerships and work collaboratively with a range of stakeholders to create opportunities and achieve positive outcomes.
• Be able to manage a varied workload, prioritise effectively, and maintain accurate records.
• Demonstrate a strong commitment to equity, diversity, and inclusion.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 31 August 2026

Interview and assessments on: 11 September 2026

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

The Exempt Accommodation Support Service is based at our main hub in Digbeth but provides outreach support across the city. We are looking for project workers to provide flexible, person-centred support to people aged 25 years plus who are precariously accommodated, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to substance use, physical health and mental health.

The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.

This is a part office-based, part community-based role with a requirement to travel to accommodation providers and outreach sites. Travel expenses will be paid for any journeys undertaken.

Key tasks (selection of):

1. Provide a person-centred service to individuals, taking a psychologically informed approach, advising and supporting to ensure that clients are given choice and control about how their support is delivered.

2. Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.

3. Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.

4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.

5. To support with timely reporting information regarding visits, support plans and session notes.

Further details, including the full list of key tasks and working conditions, are available in the job description at the link on our website

Job Title - Paralegal (Immigration & Asylum Law)

Contract - Permanent

Hours - 35 hours per week

Salary - £27,000 per annum

Location - Coram Campus, Bloomsbury, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

Coram Children’s Legal Centre is looking for a new Paralegal to join our dedicated, friendly and highly experienced Immigration & Asylum team.

The successful candidate will assist solicitors and senior caseworkers in providing legal advice and representation to primarily legal aid funded clients, including children and young people, parents, carers and others in relation to their immigration & asylum needs.

This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people who is seeking to progress their legal aid career in the charity sector. Our fee earners benefit from a good work-life balance and realistic financial and chargeable hour targets.

Our immigration lawyers work closely with colleagues in other teams in the Legal Practice Unit (community care, family and education law), as well as with other departments within the Coram group, including Coram Voice and the Policy Team. As well as conducting casework for individuals, our immigration & asylum team undertakes strategic litigation for the wider benefit of children, young people and families, and has participated in several interventions in the higher courts.

The successful candidate should be highly organised and able to use their initiative to complete tasks independently, however we also offer excellent supervision and training opportunities, and we support all our employees in their career progression.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 23rd August 2026 23.59pm (However, we reserve the right to close this recruitment early in the event of finding a suitable candidate)

Interview date: 3rd September 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Are you an experienced consultant with an interest in the UK impact sector, looking to work on fulfilling, exciting and varied projects? Join our consultancy team to support a wide range of clients (charities, foundations, philanthropists, social enterprises, corporates, and the public sector) to be as impactful as possible. You’ll be part of a fun, values-driven interdisciplinary team of wide specialisms and expertise, who combine innovative consultancy with research and thought leadership.

We are looking for someone who can develop relationships and lead a wide range of projects, which might include developing strategies or theories of change, researching funding flows, supporting grant-making, or delivering evaluations and learning partnerships. The role offers a unique combination of working on a wide range of social impact topics, developing new business, and collaborating with inspiring multi-disciplinary colleagues.

Our organisation: NPC is the think tank and consultancy for the impact sector. We work to increase the positive impact of the sector, to improve people’s lives, make communities stronger and the planet healthier. We help organisations improve what they do, we influence policy and sector behaviour, and we support innovation to strengthen and grow the impact economy

This role: The Principal Consultant role offers a great mix of consultancy and thought leadership development:

• You will design and sponsor innovative research and consultancy projects, manage senior client and funder relationships, ensure high-quality delivery, and develop skills and capacity of NPC’s (senior) consultants.
• You will build out NPC’s external profile, developing external relationships, convening and collaborating with people through events, partnerships, training and other sector-facing activities.
• You will develop new ideas and contribute to NPC’s thought leadership, for example around best practices in (adaptive) strategy, user involvement, grant-making, innovation, measurement and learning.
• You will be responsible for developing business and raising funds to meet financial targets.

The attributes we are looking for include:

Essential

• A keen interest in the impact economy
• Relevant experience in a similar (external or inhouse) consultancy role or from the impact economy
• A strong inner drive, able to kick-start new ideas, generate business and develop client and funder relationships
• Intellectual curiosity and creativity, and showing a genuine passion for and awareness of the impact economy
• Excellent research, analytical and problem-solving skills
• Excellent client and project management skills
• High quality standards with an attention to detail
• Structured thinking and the ability to cut through complexity
• Excellent communication and facilitation skills: the ability to develop and deliver compelling presentations, to be robust and influential in discussions, and to write in a clear and engaging manner.

Desirable

• Knowledge of the impact consulting market in the UK
• A track record of successfully scoping and sponsoring consultancy and research projects, including managing and developing project teams

The diversity of work and topics, autonomy, intellectual stimulation and supportive culture make this a special role. But we understand nobody has everything in the job description. What’s more important to us is a real enthusiasm for the job, and we are committed to supporting and developing you through informal and formal learning and training.

For full details of the role, including a job description and how to apply, visit the Current Vacancies page of our website.

MAIN PURPOSE OF THE ROLE 

The Associate Solicitor will conduct civil litigation in Britain and oversee cases in England and Wales. The role requires a qualified solicitor with experience of running litigious cases. We are seeking to expand our work in Britain to include civil discrimination claims, actions against the state, and media law work. The post-holder will have particular expertise in one or more of these areas. Our cases also involve data rights, freedom of information, charity law, education law, international humanitarian law, and defamation issues. The post holder will join a growing team that consists of a Senior Legal Officer, Legal Officer and a Junior Legal Officer. In addition, our British work team has an Advocacy and Communication Manager and two researchers who monitor anti-Palestinian repression. We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability, LGBT or relationship status, pregnancy and maternity, race, religion and belief, sex, or social class. We particularly welcome applications from Palestinians and those who identify as part of the Palestinian diaspora. ELSC recognises that applicants from marginalised communities are less likely to apply for jobs if they do not fulfil every single qualification. We encourage you to consider applying even if you do not meet every attribute listed. Our priority is to find the right candidate for the position. 

Duties and Responsibilities 

• Conduct civil litigation and advisory casework in Britain alongside our legal team and legal network. Provide expert legal advice and representation, to individual clients and movement partners.
• Provide training and feedback to junior legal staff as appropriate. Collaborate closely with our legal network of solicitors and counsel with the goal of strengthening the wider movement.
• Develop and advance new legal strategies for challenging state and non-state repression of advocacy for Palestine in consultation with our legal network, national partners and experts.
• Support the development of effective advocacy campaigns to increase the impact of litigation outside the courtroom.
• Support ELSC’s outreach and public engagement initiatives. 

Required experience, knowledge and skills 

• 3-5 years + post-qualified experience (PQE) and admitted to practise as a solicitor in England and Wales. 
• Experience leading on a variety of contentious and non-contentious matters in civil litigation, particularly actions against the state, media and/or privacy law. 
• Excellent written and oral communication skills, with the ability to provide clear and concise legal advice on complex issues in a comprehensible and appropriate format. 
• An ability to engage with the law critically and develop strategies that serve broader political objectives. Track record of collaborating well with other lawyers, academics and civil society organisations. 
• Excellent client care skills, particularly in relation to vulnerable or marginalised clients. 
• Experience in a role which requires coordination of multiple projects and/or workstreams concurrently, and the ability to manage relationships with partner organisations, coalitions and counsel. 
• High level of English-language proficiency. 
• Commitment to the Palestinian liberation and solidarity movement. 

Desirable experience, skills and knowledge 

• Experience working with campaigning and advocacy organisations. 
• Experience with supervision and organisational development. 
• Understanding of and experience working with a variety of local, national, and international jurisdictions, including those governed by common law or civil law. 
• Dual-qualified in Scotland and/or Northern Ireland. 

Other Requirements 

• Demonstrate a commitment and sensitivity to the ELSC aims and objectives. 
• Commitment to anti-racism, anti-discriminatory practice and equal opportunities. 
• Willingness to travel and work occasional unsocial hours as required. 
• Abide by all organisational policies, codes of conduct and practices and legal requirements. 
• Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, donors and supporters, staff, and projects. 

Head of Finance

Reports to: Director of Finance, Data and Innovation

Line reports: 2

Location: London, hybrid working, with minimum 40% of working time in the office

Salary: London £54,000 (salary band £54,000 - £58000; Outside London £51,500 (salary band £51,500 to £55,500)

Hours: 37.5 hours per week

Contract: Permanent

The Head of Finance will lead the day-to-day finance function, ensuring our financial information is accurate, timely and useful. The role will oversee financial reporting, controls, compliance, payroll, budgeting and forecasting, while managing and developing the finance team. The postholder will work closely with budget holders and senior leaders to support good financial decision-making across the organisation. The role will also provide oversight of key operational areas, including premises, health and safety, equipment and outsourced technology support.

In the first 6–12 months, the postholder will be expected to strengthen monthly reporting, improve budget holder support, maintain clear financial controls, support the annual audit and help embed effective finance processes across the organisation.

Financial responsibilities

· Ensure that all financial data is accurately recorded, maintained and reported in accordance with relevant accounting standards and guidelines

· Ensure compliance with relevant financial, tax and statutory obligations, including VAT, PAYE and other reporting requirements

· Lead financial business partnering across the organisation, ensuring budget holders have the knowledge, skills and tools to manage their budgets effectively. This will include:

• • Running effective budgeting and forecasting processes to ensure the organisation has a robust plan
  • Producing monthly management accounts with useful variance analysis to ensure proper financial management

· Alongside the Director of Finance, develop and maintain financial controls to safeguard the charity’s assets, ensuring clear processes are in place and control checks are documented

· Take full management responsibility for the finance team, lead, motivate and develop them to ensure that they are focused, competent and working effectively and efficiently

· Maintain clear review and approval processes so that financial work is properly checked, authorised and documented

· Oversee finance processes for the trading subsidiary, including reviewing postings, accounts and consolidation entries

· Produce or review monthly payroll amounts and postings

· Lead preparation for the annual audit and statutory accounts, ensuring working papers, reconciliations and supporting evidence are complete and accurate

· Ensure restricted funds, grants and project income are recorded, monitored and reported accurately

Operations

· Ensure premises and properties are managed appropriately on a day-to-day basis

· Ensure we comply with H&S standards in our multiple offices

· Ensure the organisation has the resources it needs to do their job through the procurement/ provision of laptops and other equipment

· Work with colleagues to ensure we comply with GDPR

Person specification: Skill / experience 

Essential

A demonstrable interest and commitment to working with, and supporting people from, a refugee background

Financial and Operational Responsibilities

Strong management accounting experience, including business partnering with budget holders to support good decision-making

Good understanding of UK charity accounting, including charity SORP, audit and year-end reporting

Professional accounting qualification or substantial relevant accounting experience

Management experience and ability to support and develop line reports in a welcoming and inclusive environment 

Understanding of key compliance areas relevant to charity finance and operations, including VAT, Gift Aid, PAYE, P11D and GDPR

Good understanding of charity controls and risk management

Advanced Microsoft Excel skills, strong experience using finance systems (we currently use Xledger) and an interest in AI

Experience of charity fund accounting, including restricted funds and grant reporting

Experience of managing/supporting in the management of outsourced technology providers 

Personal Traits

Able to improve processes and deliver practical changes that make finance easier to use across the organisation

Able to manage competing priorities and maintain high standards during busy periods

Self-motivated, organised and able to deliver agreed outcomes on time

Analytical thinker with good problem-solving skills

Practical, flexible and willing to support both strategic and day-to-day finance work

Excellent verbal and written communication skills with the ability to articulate complex information to different audiences

Strong interpersonal and collaboration skills, with the ability to form effective working relationships with other teams

Desirable

Committed to continuous improvement and the use of agile tools to support business change

Considerations 

· As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action. 

Julian Support has been supporting the people of Norfolk and Suffolk for over 36 years with their mental health and wellbeing. We are pleased to be working in partnerhip with Norwich City Council, supporting people to create safer homes and better places to live.

Join us and enjoy a professional, supportive workplace, working alongside people motivated and passionate about the services they provide. 

Safe & Habitable Homes supports people in Norwich who have been identified as being at risk from self-neglect & hoarding.

The aim of the Safe & Habitable Coordinator role is to practically and emotionally support people to reduce risks, build trust and support people to create safer, more habitable homes.

Referrals are made through Norwich City Council and their Support NOW project. 

Core working hours are Monday to Friday, 9am-5pm.

This role will be based at City Hall in Norwich, and will be expected to work across the Norwich locality.

Applicants must hold a full, valid UK driving licence as we are supporting people in the community.

Please see the attached Job Description for more details.

If your application is successful, we will contact you with an interview time, interviews will be held on 10th September 2026 at our Head Office in Norwich.

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.

We're recruiting up to three Hostels Mental Health Support Workers to join a brand new service, starting this autumn. In this role, you would be doing that work inside Camden's homelessness hostels, going in to work alongside residents and the staff teams who support them. You would be embedded in a set of hostels, aligned to a part of the borough, with a regular on-site presence and a caseload of up to 15 people.

The people you work with are adults experiencing homelessness with complex needs, whose mental health is often a practical barrier to moving on. Much of the work is about helping someone stabilise and build the confidence to take their next step.

Camden's Adult Pathway is made up of 16 hostels, supporting around 600 people experiencing homelessness with complex needs. Mental health need in those hostels has risen sharply, and hostel staff are holding far more of it than they are set up or supported to hold. This is a new service, funded by government for three years. The model is designed but not yet lived, and whoever joins will help shape how it actually works.

Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.

You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role: we need people with real support work experience behind them. We care more about how you are with people, how you think and how you work than about your CV on paper.

If that sounds like you, we'd love to hear from you.

Intensive Support Project Worker

We are seeking a compassionate Intensive Support Project Worker to help people affected by homelessness build stability, independence and a positive future.

Salary: £28,135 to £30,635 per annum
Location: Southend-on-Sea, Essex
Hours: 37 hours per week
Contract: Permanent
Closing date: 21st August 2026

Interview Date: 2nd September 2026

About the role

As Intensive Support Project Worker, you will provide personalised, recovery-focused support to people living in supported accommodation.

You will build positive and trusting relationships with residents, helping them adjust to a settled home environment and work towards their individual goals. Taking a person-centred and trauma-informed approach, you will develop assessments, risk management plans and personalised recovery support plans alongside each resident.

Key responsibilities will include:

• Delivering tailored housing-related support to help residents sustain their tenancies
• Developing and reviewing assessments, risk management plans and recovery support plans
• Building warm, professional relationships with residents
• Identifying and responding appropriately to safeguarding concerns
• Working in partnership with statutory, voluntary and community organisations
• Delivering recovery-focused activities, wellbeing groups and opportunities to develop essential life skills
• Completing and recording health and safety checks within supported accommodation
• Creating a safe, welcoming and inclusive environment for residents

The role will involve some evenings, weekends and bank holidays.

About you

You will have experience or knowledge of supporting people affected by homelessness and understand the principles of a recovery-focused approach.

You will be able to work with individuals in a calm, sensitive and client-led way, building trust while maintaining appropriate professional boundaries. You will also be resilient, patient and confident when responding to challenging situations.

You will be comfortable working independently and collaboratively as part of a team. An NVQ Level 3 or equivalent qualification in Health and Social Care, Housing, Information, Advice and Guidance or a related subject would be beneficial but is not essential.

About the organisation

The organisation is a homelessness charity providing housing, support and opportunities to help people move away from homelessness and rebuild their lives.

It is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Applications are particularly encouraged from people with lived experience of homelessness.

Other roles you may have experience of could include Support Worker, Housing Support Worker, Homelessness Support Worker, Project Worker, Recovery Worker, Key Worker, Tenancy Sustainment Worker or Housing First Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

For over 140 years, the Forces Employment Charity has proudly supported Service Leavers, Veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.

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Brief role description

The young people programme supports young people from Forces families aged 16 to 24, particularly those who are disadvantaged, affected by mobility, at risk of becoming NEET or who have Special Educational Needs (SEN). The programme aims to broaden horizons, raise aspirations and build skills and confidence. It connects young people with meaningful employment opportunities through a combination of one-to-one mentoring and employment support, group workshops, employer events, digital training, work experience and apprenticeships. 

As part of a small team, the Education and Skills Liaison will lead on engaging, developing and managing relationships with schools, youth and community groups, military charities, the MOD Education Team, the SCiP Alliance, Families Federations, HIVE and other key stakeholders to advocate for children and young people from Forces families. 

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Who we're looking for

We are looking for someone with a background in education and/or experience supporting young people to overcome challenges. You will have experience in a customer-focused environment and a track record of delivering to SLAs. You will also be a strong collaborator and team player, with demonstrable influencing skills and coaching or mentoring experience. 

You will be a self-starter with confidence to use your own initiative and a passion for supporting the Armed Forces community. You will have an understanding of the challenges faced by forces families in finding appropriate and sustainable employment. In addition, you will have strong operational and administrative skills, knowledge of GDPR and experience using CRMs. 

The ideal candidate will have lived experience of the Armed Forces lifestyle, a background in secondary or further education and a NVQ Level 6 in Advice, Information and Guidance. 

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This position is remote; however, candidates must be based in Hampshire to support local engagement activities and demonstrate knowledge of regional authorities and organisations. 

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This is a fixed-term position for 12 months. The contract end date will be confirmed at the offer stage. 

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the Job Description. 

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What's in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 August 2026.

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Do you have questions about the role? Get in touch with the People Team at the Forces Employment Charity. 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. 

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#LI-DNI