Client services officer jobs

Housing Manager

£48,680.52 per annum

Cambridge

Full Time

Permanent

This is an exciting opportunity to advance your career in social housing – are you ready to join our client and help make a big difference in improving the lives of their tenants and shared owners?

You will be joining a long-established, locally based and independent housing association with strong local partnerships. They have a great reputation for delivering on their values of care, openness and trust in their general and supported housing, and a range of community support services. They continue to build on this strong foundation, with ambitious plans to further develop their services and infrastructure.

They strongly believe their colleagues are their greatest asset, which is why they are committed to creating a happy, motivated and diverse workplace. And it shows. In their 2026 staff survey, 93% of colleagues said they would recommend them as a great place to work making them an employer of choice.

About the role:

Reporting to the Senior Housing Manager you will:

· Play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience

· Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.

· Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.

· Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.

· Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships.

Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period).

Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.

What you’ll need to succeed

· Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others

· A minimum of two years’ experience delivering and managing a housing service within a social housing environment.

· A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development.

· Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.

· Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction.

· Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.

· A full UK driving licence, use of a car for work purposes and business insurance.

Benefits of working for our client:

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Please note this position is subject to a Basic DBS Disclosure

As part of the recruitment and selection process candidates will be required to complete a Personality Profiler

CLOSING DATE FOR APPLICATIONS: Friday 3rd July 2026

INTERVIEWS: To be confirmed

Main purpose of job:To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.

The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.

You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£26,496 - £28,845 (NJC Scales 12-17) per annum, pro-rata.

Contract: This will be a permanent contract.

Hours: 35 hours per week.  

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  10am Friday 24th July 2026 

Interviews:  Week beginning 3rd August 2026

Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigator posts will play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex, based at our Synergy Essex Partner centres. The post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.  

At the outset, the main responsibilities of the post will be:

• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
• To complete first contact calls and assessments with clients over the telephone, assessing client needs and suitabilty for services.
• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
• To seek and respond to referrals from a variety of internal and external sources.
• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
• To identify and respond to any safeguarding concerns
• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
• To cover the enquiry line and the office phone and deal with enquiries as required.
• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
• To attend regular team meetings and to work with colleagues to further the objectives of CARA.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To report to the Service Engagement Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
• To be administratively self-servicing.
• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Head of Health and Quality

We are seeking an experienced leader to shape and influence high-quality services, supporting autistic people and individuals with learning disabilities to live their best lives.

Position: Head of Health and Quality
Salary: £51,000 per annum
Location: Essex (Hybrid Working)
Hours: Full Time, Permanent (flexible options available)
Closing Date: 17th July 2026

About the Role

This is a fantastic opportunity for someone who wants to influence and shape high-quality services within a forward-thinking organisation.

Reporting to the Chief Delivery Officer, you will provide leadership across health, quality and clinical governance. You will ensure services are safe, effective and continually improving while helping to shape the future direction of the organisation's health and wellbeing offer.

As Safeguarding Lead and Caldicott Guardian, you will play a vital role in maintaining compliance, supporting colleagues and ensuring the voices of the people supported remain at the centre of everything delivered.

Key responsibilities include:

• Leading health and wellbeing programmes and providing line management to project leads
• Provide clinical leadership and advice to senior colleagues.
• Act as Safeguarding Lead and Caldicott Guardian.
• Ensure CQC compliance and maintain inspection readiness.
• Develop new health initiatives and strengthen partnerships with health and social care organisations.
• Lead and support a team delivering person-centred services.

About You

You will be an experienced health or social care professional with a passion for improving outcomes for autistic people and individuals with learning disabilities.

You may already be operating at Head of level or be looking for the opportunity to step into a broader leadership role.

You will bring:

• Experience of clinical leadership, governance and safeguarding.
• Knowledge of CQC requirements and regulatory compliance.
• Strong communication and relationship-building skills.
• A commitment to person-centred, compassionate care.
• The ability to inspire confidence and support others to succeed.
• A collaborative and innovative approach.

A recognised clinical qualification and current professional registration would be advantageous.

About the Organisation

This values-driven organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities.

Guided by a commitment to community, innovation and enhancing lives, the organisation works to deliver compassionate, equitable and person-centred support while continually developing new approaches to improve outcomes.

Benefits include flexible working options, pension scheme, training and professional development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking.

Other roles you may have experience of could include: Head of Quality, Head of Clinical Services, Head of Care, Clinical Governance Lead, Quality and Compliance Manager, Director of Care, Head of Safeguarding, Registered Manager, Head of Health and Wellbeing, Clinical Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

About Depaul International

Our vision is of a society in which everyone has a place to call home and a stake in their community. We aim to end homelessness and change the lives of those affected by it. Depaul International, made up internationally of eight member organisations, exists because we believe everyone deserves the dignity and security of a place to call home. We are committed to ending homelessness and improving the lives of the people affected by it.

Depaul International’s current six-year strategy is focussed on four key areas:

• Service: Developing evidence-based solutions to develop services to prevent and end homelessness on a local, national and global scale
• Reach: Empowering member organisations to lead services in their own countries, establishing partnerships and cross-sector working globally to strengthen capacity and scale.
• Voice: Advocating for local, national, and global responses to end homelessness
• Values: Working to strengthen client involvement and enabling our clients to influence decision making to ensure our services are welcoming, accessible and just.

The incoming Director of Finance will play a key role in delivering this strategy, providing the financial leadership needed to support international growth, strengthen resilience, and ensure sustainable impact worldwide.

Key Responsibilities

• Lead financial management across Depaul Group, supporting National Members, this includes consolidated reporting, budgeting, cashflow and audits.
• Develop and implement financial strategy, controls, policies and best practice across the charity
• Act as principal financial adviser to the CEO, Executive Team, Board and Committees.
• Provide insightful financial reporting, forecasting and risk analysis to support decision-making.
• Oversee governance, compliance, company secretarial duties and data protection.
• Lead group-wide internal audit processes and financial due diligence activities.
• Support and strengthen finance capacity across international member organisations.
• Manage key external relationships including auditors, bankers, legal advisers, investment portfolio managers, insurers and regulators.
• Pivotal member of the Executive Team, which leads the development of organisational strategy, performance and culture.
• Lead and develop the finance function.

About You

• You will be a qualified accountant (CCAB qualified or equivalent),
• You will have experience in senior leadership roles (Head of Finance, Director of Finance or similar) within the charity or wider non-profit sector
• You will have the ability to balance strategic leadership with operational delivery in a small, collaborative organisation
• You will be pragmatic and collaborative, and passionate about social justice and the work Depaul International undertakes to end homelessness.

We welcome applications from ambitious senior finance leaders who are ready to take their first step into a Director of Finance position and can demonstrate the strategic capability, leadership skills and values alignment required for the role.

Further Information

• Hybrid working of 3 days per week of central London based office
• This role will require occasional international travel to member organisation countries
• Interviews will be held w/c 13th July and w/c 20th July for first and second stage interviews respectively
• Ivy Rock Partners is working exclusively with Depaul International for this appointment.

Depaul International is a faith-inspired charity rooted in St Vincent de Paul's tradition of dignity and compassion. We welcome people of all backgrounds, faiths, beliefs and non-beliefs, working together towards a shared goal of ending homelessness and creating positive social change.

If you are looking for an opportunity to use your financial leadership skills to drive meaningful social impact on a global scale, we would love to hear from you.

For a confidential discussion, please contact Holly Arrowsmith at Ivy Rock Partners.

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

Director

We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.

Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026

About the Role

The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.

Key responsibilities include:

• Leading strategic planning and organisational growth
• Developing and delivering fundraising and income generation strategies
• Securing grants, contracts and partnership opportunities
• Overseeing financial planning, budgeting and reporting
• Managing contracts and relationships with prison and sector partners
• Leading and supporting a dispersed team
• Acting as an ambassador for the organisation with funders and stakeholders

About You

You will be a strategic and hands-on leader with:

• Significant leadership experience within the charity, criminal justice or wider social impact sector.
• Experience as a senior leader, Director, CEO or member of a leadership team.
• A strong track record in fundraising, income generation and partnership development.
• Experience securing and managing contracts, organisational operations and financial oversight.
• Strong strategic, operational, and financial management skills.
• Experience leading and supporting dispersed teams in complex environments.
• A strong understanding of prisons, rehabilitation and the barriers faced by people within the criminal justice system or related sectors (homelessness, substance use, rehabilitation).
• Excellent communication, relationship-building and stakeholder management skills.
• Strategic thinking combined with a practical, hands-on approach.
• A genuine commitment to social justice and belief in the transformative power of creativity, music and peer-led support.

About the Organisation

Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.

Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP

We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

Financial Controller

£60,000 - £65,000 | Permanent | 4 day working week (Full Time) | London Hybrid

Take ownership of financial control, statutory reporting, and technical accounting while helping shape the future of CIPFA's finance function whilst they are undergoing transformation!

CIPFA is exclusively partnering with Robertson Bell in their search for a Financial Controller to join their finance team in a newly created role. This is an exciting opportunity to take ownership of financial control, statutory reporting, treasury, tax and compliance, while helping drive the ongoing development of a modern, high-performing finance function.

As the professional body for people in public finance, CIPFA is committed to supporting better public services through excellence in financial management and governance. This role will play a key part in ensuring the organisation continues to operate with strong financial stewardship while supporting future growth and organisational priorities.

Why this Financial Controller role stands out:

• A genuine four-day working week – work Monday to Thursday, enjoy Fridays off, and take the full salary home (it is not pro rata!).
• Newly created position with the opportunity to shape the role and influence the future direction of the finance function.
• Strategic exposure – partner with senior leaders on commercial opportunities, international activity, and organisational initiatives.
• Drive improvement and transformation across systems, controls, reporting, and finance processes.
• Clear progression potential – gain exposure well beyond traditional financial control responsibilities, with the potential to develop into a broader finance leadership role over time.

What you'll do – and what you'll gain:

• Play a leading role in statutory reporting, year-end processes, audits, treasury management, and tax compliance.
• Act as the organisation's technical accounting expert, ensuring compliance with charity accounting standards and evolving regulations.
• Support strategic projects by providing insight into financial, tax, treasury, and compliance implications.
• Identify opportunities to strengthen controls, improve reporting, and maximise the value of finance systems.
• Contribute to the ongoing development of a modern, high-performing finance function.

What you'll need:

• Experience preparing charity statutory accounts and managing year-end audits, either in industry or practice.
• Strong knowledge of charity accounting, VAT and SORP FRS102.
• A proactive approach to process improvement and problem-solving.
• Excellent stakeholder management skills and the confidence to challenge constructively.
• A recognised accounting qualification is desirable, although exceptional relevant experience will also be considered.

Location & Working Pattern:

The organisation operates a 32-hour full-time working week, with employees typically working 9:00am - 5:30pm Monday to Thursday (including a 30-minute lunch break) and enjoying Fridays off.

Hybrid working is in place, with 1-2 days per week in the London office.

Ready to make your mark?

This is an excellent opportunity to join an organisation investing in its finance function and creating an environment where technical expertise, innovation, and continuous improvement are genuinely valued.

The deadline for applications is on Sunday 5^th July, but CVs are being reviewed on a rolling basis, so early applications are encouraged to ensure you don’t miss out!

Overview of role

The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.

The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target. 

We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment. 

Why work for RLS 

You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.

We also offer: 

• Generous annual leave (28 days) plus bank holidays and a Christmas shutdown period, so you can properly switch off
• The chance to work in a small, dynamic team with an international footprint -  operating across the UK, northern France and Greece.
• Flexible working 
• Fantastic offices in London Fields, with free Climpson’s coffee

Key responsibilities 

Legal aid income generation 

• Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs. 

• Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care. 

Personal casework 

• Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate. 

• Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable. 

• Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures. 

Supervision and team leadership 

• Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development. 

• Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them. 

• Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships

• Deliver internal and external training

• Foster a supportive, learning-oriented team culture 

Legal aid contract and regulatory compliance 

• Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts 

• Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness. 

• Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits. 

• Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team. 

• Maintain accurate financial records and information as required. 

• Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.

Monitoring, evaluation and reporting 

• Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators. 

• Report against targets internally (to the ED) and to funders where required. 

• Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting. 

General duties 

• Keep abreast of developments in immigration and asylum law and practice 

• Deliver training internally for caseworkers, trainees and pro bono volunteers 

• Adhere to all RLS policies and procedures, including safeguarding. 

• Undertake other duties within the scope of the post as agreed with the Executive Director. 

Person specification 

Essential criteria 

Candidates must meet all the following: 

• Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.

• Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review). 

• Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice. 

• Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management. 

• LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,

• Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.

• Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25) 

• Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders. 

• Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services. 

• Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost). 

Desirable criteria

• Lived experience of migration systems. 

• Experience of working in a small charity or non-profit legal services setting. 

• Experience of working on pro bono partnerships with commercial law firms. 

• Experience of training and supervising trainees, volunteers or paralegals. 

• Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto). 

Terms and conditions 

• Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually. 

• Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered. 

• Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.

• Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment). 

• Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings. 

• Probation: Six months. 

• DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost. 

We will be conducting interviews w/c 20 July 2026. 

We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Family Support Coordinator

We are looking for a skilled and motivated male Family Support Coordinator to deliver targeted, high-quality support to fathers and male caregivers across Stroud and Gloucester.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Please note that due to the nature of this role, we can only accept male applicants.

Position: Male Family Support Coordinator (Dad Matters)

Location: Stroud and Gloucester/Hybrid (covering hospital, family hub and community settings)

Hours: Part-time, 33 hours per week

Salary: £32,597 pro rata (£29,337 actual)

Contract: Permanent

Closing Date: 8th July 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Join a local charity supporting families with young children through home visiting, group work, one-to-one support and targeted projects. 

The Role

Dad Matters Gloucestershire is part of the wider family support offer. It focuses on improving the wellbeing, confidence and engagement of fathers and male caregivers, particularly during pregnancy, early parenthood and times of family stress or transition.

This role will focus on engaging fathers who may be less likely to access traditional services, including through outreach, hospital-based engagement, family hub delivery, one-to-one support and home visiting. You will build and manage a targeted caseload aligned to family hubs and areas of highest need and bring specialist knowledge of father engagement whilst contributing to the ongoing development of Dad Matters practice across the organisation.

This role requires flexibility, including regular out-of-hours work, to ensure fathers can access support at times and in places that work for them.

Key accountabilities include:

• Deliver high-quality, targeted support to fathers and male caregivers
• Lead outreach and engagement activity with fathers and underrepresented groups
• Act as a specialist in father engagement within the wider family support team
• Contribute to the effective delivery and development of Dad Matters across the locality
• Work in partnership with local services to strengthen support for fathers and families

About You

We are looking for someone who understands the importance of supporting fathers and male caregivers, and who can build trust with people who may be unsure about asking for help. You will be confident working with families, able to manage a caseload, and comfortable delivering support in a range of settings including hospitals, family hubs, homes and community spaces.

You will need to be flexible, relational and practical, with the ability to work some evenings or weekends to reach fathers at the right time.

You will bring:

• Experience of working with families, fathers, parents or caregivers
• Experience of providing outreach support to families or individuals
• An understanding of the challenges families can face during pregnancy, early parenthood and family life
• Strong relationship-building skills
• Confidence in outreach, engagement and partnership working
• Good safeguarding awareness
• The ability to keep accurate records and manage a caseload
• A commitment to inclusive, non-judgemental and strengths-based support

Please note this role is only open to male applicants. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

You may also have experience in areas such as Family Support Worker, Family Support Officer, Parent Support, Family Case Worker, Parent Case Worker, Family Outreach Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Job Title: Employability Administrator

Location: South Wigston, Leicester, LE18 4TP.  (Travel across Leicester area required)

Hours: Part Time, 20 hours per week.  1 year Fixed Term Contract.

Salary: £14216 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

FareShare Midlands is delighted to be working in partnership with Pepsico in order to deliver a range of community based workshops that will provide advice and information around key areas of physical and mental wellbeing, financial resilience and employability skills to clients who use the services of our Community Food Members along with the provision of 121 sessions for individuals who require additional and tailored support.

Key Responsibilities

As the Administrator, you will work closely with the Employability Coach and be responsible for:

• Identifying and engaging with our existing and new Community Food Members to promote the programme
• Identifying and engaging with Leicester based community groups to inform them of our services
• Attending community outreach events to promote the programme
• Using Canva to create posters and flyers as required
• Developing a menu of delivery resources for both the workshops and the 121 sessions
• Formatting resources using Microsoft Word and PowerPoint
• Arranging suitable dates and times for the delivery of 2 workshops per week
• Managing a small caseload in order to provide 1-2-1 sessions
• Developing relationships with external specialist support organisations in order to signpost where necessary
• Tracking progress of clients and keeping database updated
• Interpret data and present in graphs and charts
• Ensure participant files are maintained
• Type up and maintain meeting notes
• Order stationary and merchandise as required

 Person Specification

 Essential

• Excellent written, verbal and presentation skills
• Excellent IT skills, particularly competent in Microsoft Officer and Canva
• Ability to establish and maintain recording systems
• Ability to assess understanding and adapt resources to the needs of the audience
• Excellent organisation and time management skills
• Ability to respond professionally to people at all levels
• Full UK Driving License and use of car

Desirable

• Experience of supporting adults with additional needs
• Safeguarding awareness
• Relevant experience of the Welfare to Work sector

How to Apply

 To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

The closing date for applications is Friday 10th July 2026

Head of Finance

Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.

Salary: £46,350 - £49,440 depending on experience

Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.

Closing date: Monday 13 July

Interview date: Week commencing 27 July 

Start Date: ASAP - this is a new role

Reporting to: Operations Director
Direct Reports: Finance Officer
 

Role Purpose

The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.

The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.

Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.

The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.

The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.

Key Responsibilities

Financial Management and Reporting

• Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.

• Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.

• Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.

• Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.

• Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.

• Coordinate month-end and year-end reporting processes.

• Build positive working relationships with external accountants, banks and other professional advisers.

• Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.

Budgeting, Forecasting and Planning

• Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.

• Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.

• Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.

• Provide financial insight and recommendations that help colleagues balance ambition with sustainability.

• Support business planning and provide analysis to inform significant organisational investment and spending decisions.

Project Finance

• Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.

• Produce project and track-level financial reporting and analysis, including profitability reporting.

• Help project teams understand financial information and use it confidently in decision-making.

• Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.

Warm Welcome Campaign

• Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.

• Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.

• Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.

• Provide insight and recommendations that support effective decision-making and responsible resource management.

Cashflow, Reserves and Financial Sustainability

• Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.

• Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.

• Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.

• Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.

Support to Good Faith Foundation

• Provide financial management support to the Good Faith Foundation.

• Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.

• Support trustees and the Charity Development Lead with financial information, insight and analysis.

• Help maintain appropriate financial controls, governance and compliance arrangements.

Team Management

• Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.

• Review and oversee bookkeeping, reconciliations and transactional finance processes.

• Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.

• Contribute to a positive team culture that reflects Good Faith's values.

Governance and Compliance

• Help ensure GF maintains high standards of governance, accountability and financial compliance.

• Support statutory record-keeping and coordinate company secretarial filings and documentation.

• Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.

• Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.

• Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.

• As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.

Person Specification

Essential Experience

• Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience

• Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.

• Experience preparing management accounts, budgets and forecasts.

• Good understanding of UK financial reporting, tax and compliance requirements.

• Experience managing cashflow and financial planning.

• Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.

Essential Skills

• Strong analytical and problem-solving skills.

• Ability to communicate financial information clearly and confidently to non-finance colleagues.

• Excellent organisational skills and attention to detail.

• Ability to manage multiple priorities and deadlines effectively.

• Strong relationship-building skills and the ability to work collaboratively with a wide range of people.

• The ability to balance financial sustainability with organisational ambition and social impact.

Desirable

• Experience in consultancy, professional services, social enterprise or charitable sectors.

• Experience managing the finances of grant-funded projects

• Experience supporting boards, trustees or senior leadership teams.

• Knowledge of charity finance and governance requirements.

• Experience supporting and developing colleagues through line management.

Personal Attributes

• Collaborative and relationship-focused, with a genuine desire to support others.

• Inclusive in approach and committed to building positive working relationships

• Proactive and solutions-oriented, with the confidence to improve systems and ways of working.

• Trustworthy, accountable and able to exercise sound judgement.

• Comfortable working in a dynamic and evolving organisation.

• Able to balance ambition with pragmatism, helping the organisation make the most of its resources.

• Committed to Good Faith's mission, values and the positive impact of our work.

Key Relationships

• Operations Director

• Senior Leadership Team

• Project Leads

• Thematic project delivery leadership teams

• Finance Officer

• Good Faith Foundation Charity Development Lead and Trustees

• External accountants and professional advisers

• Clients, funders and other partners as required

Please review the attached JD for full information on how to apply. 

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent 

Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.

We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.

In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.

In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.

The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso  involves working in a fast-paced environment.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 15 July 2026

Interview Date: 23 and 24 July 2026

Goodman Masson are partnered with a highly respected, award-winning Multi-Academy Trust (MAT) in North London to find a skilled and proactive Finance Manager.

Educating over 2,500 pupils across a close-knit family of primary and secondary schools, our client is dedicated to providing life-changing opportunities within vibrant, diverse communities. Recently recognised nationally for their exceptional educational outcomes and community outreach, they provide a highly collaborative and supportive central services team environment where your work directly impacts the success of young people.

As the Finance Manager, you will support the monitoring and control of Trust spend, working closely with the Finance Director to successfully manage budgets and incoming resources, whilst delivering the highest standards of customer service to the academies in the Trust and other stakeholders.

You will be responsible for the day-to-day finance transactions, including banking, management accounts review and reconciliation, debtor management and reporting, and the administration and development of the finance system. This includes close working with the Accounts Payable team to ensure robust financial control, compliance and efficiency across all academies within the Trust.

You will provide a stable, flexible and resilient service that supports leadership in delivering value for money and strong financial stewardship across all income streams received by the Trust. 

Key Responsibilities:

• Financial Control & Accounting: Lead month-end close procedures, balance sheet reconciliations, and correction journals. Maintain the fixed asset register and calculate annual depreciation in line with academy financial reporting standards.
• Budgeting & Income Management: Partner with the Finance Director to advise academy budget holders, manage self-generated income streams (including debt management/reporting), and oversee compliance for the 6th form bursary payment process.
• Cash & Compliance: Direct daily banking reconciliations, cash-flow forecasting, and monthly VAT 126 return submissions to HMRC.
• Systems & Operational Support: Act as the super-user and administrator for the Trust’s finance system—providing training to staff and stepping in to support the Accounts Payable team during peak periods.
• Procurement: Oversee the Trust’s centralised contract register to support timely renewals, compliance with procurement policy, and value-for-money principles.
• Audit & Governance: Assist in the preparation of monthly management accounts and support the internal scrutiny and external annual audit processes by providing clean evidence.
• Academy Partnering: Spend time out at the local academy sites to assist with school trip costings, build visibility, and strengthen financial understanding across the school. 

What You'll Need to Succeed:

• Sector Experience: Prior finance experience within an educational setting, academy trust, local authority, or the wider public/not-for-profit sector is highly desirable but not essential.
• Technical Strength: A strong foundation in management accounts preparation, balance sheet reconciliations, and financial control frameworks.
• System Savvy: Excellent IT skills, particularly with modern finance software/ERP systems, and the ability to train/support other users.
• Communication Skills: The ability to explain complex financial matters clearly to academic leaders and senior trustees who may not have a finance background.
• Flexibility: A collaborative mindset with a willingness to travel to different academy locations in North London as required.

The Salary range is £45,000 - £53,000 + Excellent benefits including Local Government Pension Scheme. 

You will be predominately based in the trusts Head Office (Edmonton / Enfield area) with some travel to the academy sites which are local to the office. 

Applications are being reviewed on a rolling basis, therefore please apply ASAP with your CV to ensure you are considered. 

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way.
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from yo

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 4 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply, please visit our website. 

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest. 

Closing date: Sunday 12th July 2026

Shortlisting date: w/c 13th July and will continue whilst the vacancy is open

Interview dates: w/c 20th July with provisional date allocated to Thursday 23rd July and w/c 27th July with provisional date allocated to Wednesday 29th July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.