Client support advisor jobs
We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales.
The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to.
This position is crucial for maintaining the charity’s operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise.
The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids.
The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports.
This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales.
Are you driven by using financial insight to influence decision and strategy?
Join a growing business for good, that supports charities access high‑quality finance and operations support. As they expand their London presence, they're looking for an experienced Finance Business Partner to lead financial delivery for a portfolio of charity clients. This is a role with real autonomy, variety, and influence.
About the Role
This is a genuine business partnering position where you’ll take ownership of the end-to-end finance function for your portfolio, acting as the primary financial contact and trusted advisor to senior charity leaders. Based in their Westminster hub and connected to the wider team remotely, you’ll play a key role in strengthening financial resilience across multiple impactful organisations.
You will:
· Prepare and present monthly management accounts with clear insight
· Lead budgeting, forecasting and long-term financial planning
· Present financial updates to Executive Teams and Boards, offering constructive challenge
· Support funding bids and donor reporting with strong financial modelling
· Produce year-end accounts and manage auditor/examiner relationships
· Support and line-manage at least one Finance Assistant,
Every day, you’ll help charities make confident, data-informed decisions that protect their mission and future.
About You
We’re looking for a confident, commercially minded finance professional who enjoys variety, responsibility and building meaningful relationships.
You will bring:
· Professional qualification (ACA/ACCA/CIMA) or equivalent experience
· Strong experience producing management accounts and external reporting
· Confidence presenting financial information to senior leaders and Boards
· Experience with SME accounting systems (Xero and/or QuickBooks ideal)
· Strong organisational skills and the ability to manage multiple clients
· Aptitude for working autonomously and making sound decisions
· Excellent communication skills, able to translate numbers for non-financial colleagues
· Experience in or alongside the charity sector (desirable but not essential)
You’ll thrive if you enjoy problem‑solving, autonomy, and being a steady, trusted presence for purpose‑driven organisations.
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Working closely with your co‑head, you will provide shared leadership to a dynamic social justice team, supporting excellent casework, nurturing staff development, and building strong, values‑led partnerships. Your remit will include strengthening and growing our legal aid services, securing sustainable funding to support community‑focused work, and influencing policy and practice to improve access to legal aid for the communities we serve.
Please Note: We do not expect the appointee to generate legal aid income at a multiple of their salary (although we do want to build this area of income initially to at least £25,000 to £30,000 per annum across the team). The role is focused on developing legal aid practice and income across the team, as part of a mixed-income organisational model.
As Joint Head of Legal Services, you will:
•Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.
•Provide Practice Leadership: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support.
•Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.
•Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.
•Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.
This role is ideal for someone with strong legal aid expertise and management potential, who wants to take a meaningful step into senior leadership whilst continuing to centre client care, justice and harm reduction.
Person Specification
Essential
•Minimum 6 years + post qualified solicitor with a current practising certificate, and
•Minimum 4 years + substantial experience in legal aid casework, supervision and/or compliance, and
•Minimum 2 years + experience of supervising others and/or management experience and
•Substantial experience in public law, housing law, and/or community care law within legal aid practice, and
•Strong commitment to social justice, harm reduction, and trauma-informed practice.
Desirable
Experience working in a charity or non‑profit organisation.
Experience supporting, contributing to, or developing test case work, policy‑linked casework, or other legal work aimed at achieving wider systemic or community impact, including through indirect, collaborative, or emerging roles.
Understanding of the impact of drug policy and criminalisation on marginalised communities.
Experience in developing new services, partnerships, or funding‑linked delivery models.
We are committed to building a legal services team that reflects the communities we work alongside and embeds equity, inclusion, and accessibility at every level of our organisation. We aim to support people to grow into leadership roles with confidence, recognising that talent and potential are developed through opportunity as much as experience. If you are motivated by community impact, collaboration, and strengthening access to justice through legal aid, we encourage applicants who meet the core requirements to apply, even if their experience does not align with every element of the person specification. We particularly welcome applications from people with lived experience of marginalisation and from groups currently under‑represented in senior legal leadership.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Marketing Assistant
Location: Hybrid, Home and London office
Hours of Work: Full-time: 9:15 am – 5:15 pm (35 hours pw)
Contract: 12 Months FTC (Maternity Cover)
Salary: £26,500 per annum
Reporting to: Digital Marketing Manager
Premier, Europe’s largest Christian Media organisation, is seeking a Digital Marketing Assistant to support our mission of making a real impact through media. In this vibrant, purpose-driven environment, you will immerse yourself in the fast-paced world of email marketing, social media, and audio advertising, working alongside experienced marketers to develop your skills across a range of digital channels.
You will play a key role in supporting creative campaigns, collaborating with both sales and marketing teams, and contributing to the implementation and optimisation of digital marketing activities. From assisting with content creation and campaign scheduling to engaging audiences and analysing performance metrics, you’ll be at the heart of our digital strategy and learn new skills every day.
If you are enthusiastic, organised, and eager to learn, this is your opportunity to gain hands-on experience, grow your marketing career, and contribute to Premier’s mission to connect people with God through media.
Role Overview
• Building and executing successful marketing campaigns across multiple channels
• Monitoring and providing accurate reporting
• Assisting on various marketing projects
• Providing administrative support to the digital marketing team
Why Join Premier?
• We offer a competitive salary
• Hybrid working
• Extra annual leave in addition to statutory entitlement
• Additional leave on your birthday
• Competitive sickness absence pay scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Eye care scheme
• Enhanced Family leave / pay
In addition to competitive pay and benefits, Premier offers:
• A great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.
• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Ready to make a lasting Impact? Apply now
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.
Age UK Islington is changing the way we age, with a mission to help people to achieve a 'good life'. We do this by providing tailored support to people in the borough of Islington. As an independent local charity, we work at the heart of the community to ensure those people over 60, those under 60 with long term health needs and family carers are given proactive and bespoke support, dependent on their circumstances.
Age UK Islington is in a position of strength, both financially and in terms of its role within the local community. We are financially stable, technology-driven and produce data that provides key insights into our population. We are pleased to have strong relationships with the local borough and ICB, resulting in mutually beneficial contracts that support residents to address their problems before they become a crisis.
However with upcoming funding challenges for our NHS and local authority partners, we are looking ahead to maximise the strategic opportunities open to us that enable us to continue to deliver our high-quality and much needed services.
Age UK Islington
Chief Executive Officer
Islington, London/Hybrid working: with office working at least three days per week.
Circa £75,000 per annum
We are looking for a CEO to lead our team of 40 staff and 75 volunteers and continue the development of Age UK Islington to reach a new level of impact. Working with the Board, the CEO will strategically review the current landscape and new opportunities to best support our clients.
Our new CEO will:
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Develop a multi-year vision for the charity, and a strategy to deliver that vision.
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Maximise Age UK Islington’s impact by reviewing new business opportunities, developing our services and products and maximising our reach and impact.
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Lead the organisation externally with key stakeholders, including local government, the NHS and donors.
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Lead and inspire our dedicated and passionate staff and volunteers.
In order to continue to provide proactive, supportive services we seek an individual with sound strategic experience and a creative approach, who brings:
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A proven track record of achieving innovation and maximising opportunities, ideally within the health and social care sector.
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Solid experience of building strong relationships with a breadth of stakeholders, including trustees, staff, funders and partners.
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Experience of developing income.
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Experience of leading, managing and inspiring teams in a collaborative working environment.
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A passion for helping people achieve a 'good life' in the best way for them.
Age UK Islington is committed to achieve greater diversity in its executive team and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
For further information, to access the full appointment brief and to apply to this role, please visit the Prospectus website.
To arrange a discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie at Prospectus.
Recruitment Timetable
Deadline for applications: Wednesday 4th March 2026
Interviews with Prospectus: 10th-13th March 2026
Engagement meeting with AUKI’s internal stakeholders and Panel Interviews: 20th March 2026
Money Adviser
Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits
Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)
Contract: Permanent
Start date: 26th May 2026 & 15th June 2026
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 19th March
We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
About the Money Adviser Role
We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our team and help us support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador for us in all client and stakeholder engagement.
About You
Our ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Program
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
How to Apply
We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
Greenhouse Sports is pleased to be exclusively partnering with Robertson Bell in their search for a Management Accountant to join their close-knit, dynamic team on a permanent basis, in this newly created role following an exciting period of change. Their mission is to deliver intensive sports coaching and mentoring to help develop young people from disadvantaged communities.
Reporting to the Head of Finance, the Management Accountant will play a key role in supporting the Finance Team by preparing monthly management accounts with variance analysis, budget holder reports, and statutory accounts. They will also contribute to finance projects, including the development of new budget holder reporting and process improvements.
The organisation:
Greenhouse Sports is an organisation dedicated to providing sports coaching and mentoring to young people impacted by poverty. Since its foundation in 2002, Greenhouse Sports has continually expanded its reach, fuelled by the support of donors and partners who believe in the value of creating opportunities for young people to succeed. Their approach combines sports coaching with mentoring, giving young people the life skills they need to lead happy and healthy lives and act as a positive social influence both at school and beyond.
As Greenhouse continues to grow, it remains committed to its mission of providing opportunities for young people who might otherwise be left behind. By addressing both the physical and mental aspects of youth development, the organisation helps young people unlock their potential and prepares them for a better future.
The key duties of the Management Accountant will be as follows:
- Complete the preparation of accurate and timely monthly management accounts.
- Play a key role in the production of the statutory accounts including notes and reconciliations.
- Own the preparation of the newly created budget holder reports ensuring that reporting is complete and accurate.
- Monitor actual spending vs budget by providing a variance analysis for monthly budget holder reports.
- Extract relevant data from Xledger and prepare reporting for internal stakeholders.
- Work with a continuous improvement mindset to identify efficiencies in existing processes.
- Support other members of the finance team when required to complete tasks.
The successful candidate will have:
- A recognised professional qualification or be part qualified studying towards becoming qualified.
- Demonstrable experience of having worked in a management accounts capacity.
- Ideally, working knowledge of Charity SORP, but candidates without this are strongly encouraged to apply.
- The ability to communicate effectively with all financial and non-financial stakeholders.
- An enthusiastic and confident personality, with a key eye for detail.
The closing date for applications is on Sunday 22nd February, with first stage interviews due to take place the week commencing 2nd March. Applications will be under continuous review before the closing date, so please submit your CV ASAP to make sure you don t miss out.
Helping young people succeed through sport and team spirit
At Alzheimer's Society, we're a team of advisors, supporters, fundraisers, researchers, and advocates, united by one purpose: to make life better for everyone affected by dementia. Everything we do must be worthy of that purpose. That's where you come in.
Please note that the internal post title will be known as Company Secretary and Governance Lead.
We're looking for a Company Secretary and Governance Lead to play a vital leadership role in ensuring our registered charity operates to the highest standards of governance, transparency, and integrity. This isn't just about compliance. It's about enabling an organisation to do its best work for the people who need it most.
Reporting directly to the Chief Operating Officer and working closely with the Chair of the Board of Trustees, Chief Executive, Executive Leadership Team, and Board Committees, you'll shape and strengthen our governance framework, creating the conditions for confident, informed decision-making that supports delivery of our strategy and our impact. If you're a strategic governance leader who combines technical expertise with strong relationships and a genuine belief that good governance matters, we'd love to hear from you.
Key Responsibilities
- Act as Company Secretary for Alzheimer's Society and its subsidiaries, ensuring compliance with Charity Commission and Companies House requirements.
- Provide trusted, expert advice to the Chair, Board of Trustees, and Executive Leadership Team on their legal, fiduciary, and regulatory responsibilities.
- Oversee governance arrangements, ensuring effective information flow and clear decision-making structures across the organisation.
- Develop and lead a team of governance professionals, fostering a culture of high performance, collaboration, accountability, and inclusivity.
- Lead the design and continual improvement of our governance framework, embedding transparency, accountability, and evidence-based decision-making at every level.
- Serve as Whistleblowing Officer for the Society, championing integrity and openness in all governance processes.
- Support the governance team to deliver efficient Board and Committee meetings, forward planning, and statutory reporting.
- Build strong relationships across the organisation, helping teams see governance and compliance as enablers of effective, ethical leadership, not obstacles to it.
About You
You're a confident, collaborative leader who brings professional rigour without losing sight of people. You know how to advise senior leaders with authority and earn trust at every level. You can hold the big picture and the detail at the same time, and you genuinely care about the organisation you work for.
We're looking for someone who can:
- Demonstrate a strong track record of advising Boards and senior leaders on governance, compliance, and organisational risk.
- Bring excellent knowledge of charity law, company law, and the UK governance landscape.
- Communicate complex information clearly and credibly, whether to lawyers, trustees, or people who've never read a governance report in their life.
- Lead with authenticity and integrity, building trusted relationships across all levels.
- Drive continuous improvement, simplifying processes and fostering a culture of learning and accountability.
- Lead and develop a small team, championing their collaboration and professional growth.
- Model Alzheimer's Society's values of Determination, Better Together, Compassion, and Trusted Expertise in everything you do.
This role is home-based with occasional travel across England, Wales, and Northern Ireland.
Important Dates:
- The deadline for applications is 23:59 on Sunday 1st March 2026.
- Interview invites will be issued from 2nd March 2026.
- First stage interviews will take place across W/C 2nd March and 9th March 2026.
- The Involvement (lived experience) Panel will take place W/C 16th March 2026.
- The Competency Panel interview will take place at our Crutched Friars London office, with dates to be confirmed.
- Shortlisted candidates will have the opportunity to meet virtually with our Chair of the Board of Trustees prior to any offer of employment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
We welcome applications from people who have significant legal aid experience in public law, housing law, and/or community care law, and who have undertaken strategic litigation. If this is you, and you meet the minimum criteria for the Legal Director role, we encourage you to apply.
Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £25,000–£30,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model. We particularly welcome applications from people from Black and minoritised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.
The Legal Director is a newly created senior leadership role and will lead and shape Release’s legal services, setting the strategic direction and ensuring the delivery of high‑quality, client‑centred representation. The role will expand access to justice through strong legal aid provision, embed harm reduction principles across all legal work, and uphold rigorous regulatory and ethical standards. It will also play a key role in sustaining Release’s commitment to training and developing the next generation of social justice lawyers.
This pivotal post combines oversight of a multidisciplinary legal team with movement‑driven advocacy and strategic litigation. The Legal Director will identify and pursue high‑impact cases to challenge unlawful policies and drive systemic change, while building strong external relationships with affected communities, policymakers, and partners. Working collaboratively, the role will co‑create innovative models of legal support that respond to emerging needs and amplify the voices of people most affected by drug laws and wider structural injustice.
As Legal Director, you will:
Set Strategic Direction: Define and implement strategies to expand legal aid provision, improve access to justice, and embed harm reduction principles across all legal work.
Lead and Inspire: Oversee a multidisciplinary team of solicitors, legal advisers, and volunteers, fostering a culture of collaboration, accountability, and innovation.
Ensure Excellence and Compliance: Maintain rigorous regulatory standards whilst driving forward progressive, client-centred approaches to legal practice.
Advance Systemic Change through Strategic Litigation: Identify and pursue high-impact cases to influence legislation, challenge unlawful policies, and dismantle barriers to justice for people who use drugs and other marginalised communities.
Engage Externally: Build powerful coalitions by engaging with affected communities, policymakers, stakeholders, and advocacy networks to drive legal and social reform.
Co-Create Innovative Service Solutions: Develop new models of legal support that respond to emerging needs, leverage technology, and amplify the voices of those most affected by drug policy and laws by working in partnership with them.
This role is ideal for a visionary and inspiring leader who combines legal expertise with a commitment to social justice, harm reduction, and systemic transformation.
Person Specification
Essential
- Minimum 9 years + post qualified solicitor with a current practising certificate, and
- Minimum 7 years + significant experience in legal aid supervision and regulatory compliance, and
- Minimum 3 years + proven leadership and team management skills, and
- Minimum 3 years + strategic litigation or test cases, and
- Strong commitment to social justice, harm reduction, and trauma-informed practice.
Desirable
- Experience working in a charity or non‑profit organisation.
- Experience supporting, contributing to, or developing test case work, policy‑linked casework, or other legal work aimed at achieving wider systemic or community impact, including through indirect, collaborative, or emerging roles.
- Understanding of the impact of drug policy and criminalisation on marginalised communities.
- Experience in developing new services, partnerships, or funding‑linked delivery models.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence.
The Role
The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making.
Key responsibilities include:
- Lead SIG’s financial strategy, planning, and operational delivery to drive organisational growth and sustainability.
- Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way.
- Lead financial transformation and improvement initiatives, optimising systems and infrastructure.
- Provide oversight of budgeting, financial reporting, forecasting, and risk management.
- Lead the Finance team, fostering a culture of accountability, innovation and continuous learning.
- Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds.
- Support income generation, strategic partnerships, and long-term financial planning.
- Maintain and review risk registers, business continuity plans, and organisational performance frameworks.
Candidate Requirements
We are seeking a highly capable, strategic, and commercially aware finance professional with:
- Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body.
- Significant senior financial leadership experience in the charity or not-for-profit sector.
- Proven experience in strategic financial planning, budgeting, forecasting, and reporting.
- Experience of leading financial transformation and change programmes.
- Experience presenting complex financial information to Boards and non-financial stakeholders.
- Strong understanding of charity finance regulations, SORP, governance, and compliance.
- Exceptional analytical, project management, and strategic planning skills.
- Ability to lead, influence, and inspire cross-functional teams and senior stakeholders.
- Commitment to SIG’s values, trauma-informed approach, and inclusive leadership.
Desirable:
- Relevant postgraduate qualification in finance, leadership, or management.
- Experience of overseeing IT.
- Experience in income generation, business development, or securing external funding.
Location
Hybrid working with twice a week in-person attendance required at SIG’s head office in London.
Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.
With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.
The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.
Key responsibilities include:
- Lead and manage the finance team, including performance management, development, and succession planning.
- Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
- Produce timely, insightful management information with clear narrative to support decision-making.
- Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
- Manage the year-end process and act as the primary contact for external auditors.
- Maintain strong cash flow oversight and prepare accurate cash forecasts.
- Ensure effective financial controls, policies, and procedures are in place and continuously improved.
- Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
- Support and guide budget holders, promoting financial accountability across the School.
- Deputise for the Bursar on financial matters as required.
Candidate Profile
We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.
Essential experience and attributes:
- A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience in a senior finance leadership or management role.
- Strong track record of budgeting, forecasting, and financial reporting.
- Experience working with Boards, Governors, or senior stakeholders.
- Excellent understanding of financial controls, compliance, and best practice.
- Demonstrated ability to lead and develop teams effectively.
- Strong communication skills with the ability to present complex financial information clearly.
Desirable:
- Experience within education, charity, or not-for-profit environments.
Why Join Ibstock Place School?
- Opportunity to play a pivotal role in a respected and well-established independent school.
- Broad and varied remit with genuine influence across the organisation.
- Collaborative leadership team and strong organisational values.
- Chance to contribute to the continued development of facilities, services, and financial strategy.
Location & Working Pattern
The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.
Salary: £38,000 per annum
Hours: 37.5 hours per week
Location: Hybrid working, with regular attendance at Head Office
Duration: Permanent
The Role
The Marketing and PR Manager leads Devon Air Ambulance’s media relations, public relations, and integrated marketing activity to build awareness, advocacy, and income, shaping the organisation’s narrative through compelling PR and multi‑channel campaigns while safeguarding its reputation. They will manage proactive and reactive press activity, oversee social media strategy, produce and approve high‑quality content, and maintain strong relationships with media and stakeholders. The role works collaboratively across teams to create cohesive supporter journeys and develop patient and supporter stories. Additionally, the postholder integrates AI‑enabled and monitoring tools to enhance coverage and content quality, ensures brand and regulatory compliance, and line‑manages the Marketing and Communications Officer to support workload, development, and wellbeing.
The Candidate
We're looking for a strong communicator with proven PR and marketing experience. You will create compelling content, lead multi‑channel campaigns, manage media relations, and confidently handle sensitive stories. The role will suit someone who is creative, collaborative, and digitally skilled, and someone who will bring professionalism, empathy, and the ability to thrive in a fast‑paced, varied role.
The Package
Salary: £38,000 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
IDVA (Based in Children’s Services)
Location: County Hall, Exeter or Barnstaple or Totnes with travel between locations (with some hybrid working)
Salary: £24,955 - £28,666 (dependent on experience and relevant IDVA qualifications)
NDADA Children and Families Team – Devon Domestic Abuse Alliance
This is an exciting time to be joining this team, as funding has been extended and the project is really starting to make a difference to the lives of those families who are receiving support from Children Services. The role will involve one to one work with the safe parent, raising awareness and training staff to understand and recognise signs of domestic abuse, working alongside each other to advocate for parents who are struggling with difficult and abusive relationships.
About the role
We are recruiting an Independent Domestic Violence Advisor (Qualified IDVA or IDVA Practitioner to work towards IDVA qualification) to join the NDADA Children and Families Team, part of the Devon Domestic Abuse Alliance (DDAA). This is a vital role working alongside Devon Children’s Services to ensure victims of domestic abuse and their children are safe, supported, and able to access the right services at the right time.
You will be embedded within the Family Assessment and Intervention Team at County Hall, Exeter, or at Totnes or Barnstaple, working closely with social workers and partner agencies. Some home working is possible, however you will be required to work from County Hall or one of the other locations at least two days per week. Your caseload will predominantly cover Exeter area alongside another Exeter based CSIDVA, and you will also need to be able to support clients in other areas depending on the needs of the service.
This role involves multi-agency working, flexibility, and a trauma-informed approach to encourage engagement and improve outcomes for families affected by domestic abuse.
About you
As an IDVA, you will provide proactive, specialist support to victims of domestic abuse, carrying out risk assessments, safety planning, advocacy, and system navigation. You will work closely with professionals across children’s services, housing, health, police, and the voluntary sector to coordinate responses and keep families safe.
You will also play a key role in challenging harmful narratives, reframing domestic abuse as a perpetrator choice, and fostering empathy and understanding for abused parents within safeguarding processes.
We recognise that no candidate will meet every element of the person specification and encourage applications from people with transferable skills and lived professional experience.
What we’re looking for
Essential:
- At least two years’ experience as an IDVA, YPVA or ISVA or similar practitioner work with domestic abuse awareness
- Experience supporting people affected by domestic abuse or other forms of interpersonal violence
- Strong understanding of safeguarding and risk assessment (DASH, MASH, MARAC)
- Trauma-informed approach to practice
- Excellent communication, listening, and advocacy skills
- Ability to work both independently and as part of a multidisciplinary team
- Full driving licence with access to a vehicle for work purposes
- Commitment to confidentiality, equality, and anti-discriminatory practice
Why work with us?
- Be part of a values-led, trauma-informed alliance
- Work collaboratively across children’s and adult services
- Receive regular clinical and line supervision to support wellbeing and reflective practice
- Make a tangible difference to the safety and recovery of families across Devon
If you are passionate about supporting survivors, challenging systems, and working collaboratively to keep children and families safe, we would love to hear from you.
NDADA is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.
To Apply
If you feel you are a suitable candidate and would like to work for NDADA, please do not hesitate to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.
About the opportunity
As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.
This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.
Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.
This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.
About you:
You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.
You'll have:
- Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
- Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
- Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
- Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
- Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
- Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
- Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
- Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.
What you'll focus on:
- Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
- Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
- Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
- Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
- Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
- Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
- Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
- Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.
Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



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