Communication jobs

Brighton and Hove Parent Carers Council (PaCC) – Co-production, Engagement and Communications Co-ordinator

•  24-28 hours per week, to be worked flexibly, across 4-5 days of the week, with the option for term-time only or 52 weeks/year contract
• Amaze salary band F: £32,886 – £33,855 pro-rata (based on 35 hours week), £18.07-18.60/hr
• 1 year fixed-term contract with the likelihood of extension
• Hybrid working out of Amaze’s Brighton office, with some homeworking
• + 5% pension, pro-rata 26 days a year, + extra 3 days at Christmas + Public Holidays
• Other staff benefits include flexible, family and carer-friendly working, support for staff health and wellbeing, learning and development, and access to discounts schemes

PaCC is the parent carer forum for Brighton and Hove.  We represent parents and carers of children and young people 0-25 with special educational needs and disabilities in Brighton and Hove.  We work in co-production with Brighton and Hove City Council, NHS Surrey and Sussex and others to improve local SEND services and support for local families.  PaCC is hosted by local Sussex based charity Amaze.

This is a great opportunity for a proactive and passionate person with lived experience to empower and amplify the voices of parent carers in Brighton and Hove. You will thrive on managing multiple projects and workstreams, juggling priorities and working in a small team, where you are able to plan and prioritise your own work. You will be a ‘people-person’ with excellent interpersonal and communication skills, to grow engagement in PaCC and strengthen our impact.

This is a flexible, hybrid role where lived experience really matters.

We are committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.

• We want to employ staff who have lived experience of disability themselves and/or as a parent/carer of a child, young person or adult with special educational needs or disabilities (SEND), and have an excellent understanding of the issues faced by SEND families
• We particularly welcome applicants from Black Asian and minoritised ethnic communities.

To support your application, please read:

• Job Description
• More about PaCC and our work on our PaCC Brighton website
• Guide to writing cover letter
• Benefits Policy
• Terms & conditions

To apply

• The closing date for applications is midnight Monday 22nd June 2026
• The provisional dates for interviews are Thurs 2nd July and Fri 3rd July 2026
• Upload your CV and cover letter

Breathe Cities Programme Coordination & Reporting Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Breathe Cities Programme Coordination & Reporting Manager

The Clean Air Fund is looking to recruit a Breathe Cities Programme Coordination & Reporting Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.   

Under the supervision of the ED of Breathe Cities, and working closely with the funders relations team, the purpose of this role is to build and maintain strong, trusted relationships with Breathe Cities’ funders and partners, ensuring a consistently high level of engagement and satisfaction. The role leads the provision of clear, structured and timely information, reporting, data and insights, while acting as the central point of contact for the funder. 

The role coordinates processes for donor reporting, and ensure information and communications flows to our donors and partners in an appropriate way.

What We’re Looking For

• Excellent writing and communication skills. 

• Confident in dealing appropriately with a wide range of stakeholders, including senior managers, funder programme officers, and other donor organisation staff. 

• Skilled communicator, in oral and written form. 

• Ability to quickly assimilate and understand complex information and to communicate this in a clear and structured manner adapted to a funder. 

• Adept at managing projects, highly organised, with the ability to manage multiple priorities and deadlines to meet agreed objectives.

• Experience in information management and coordinating internal communication. 

• Ability to represent the Clean Air Fund credibly with range of external audiences, including senior donors and grantee partners.

• Able to respond quickly to requests for information and project updates 

• Demonstrable experience writing externally-facing reports. 

• Formal experience in a fundraising or partnerships environment.

For more information on this role, as well as the full person specification please see the job description

• Closing date – 22nd June 2026
• Salary – £63,500
• Type of employment- Fixed-term contract until June 2029

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

Home Based

Ref: 21657

About us

Our purpose is simple, to save lives at sea. The Commercial Partnerships team supports the RNLI by securing, building and managing corporate partnerships that generate sustainable income, raise awareness of the RNLI brand and its vital water-safety message, and to help us acquire new supporters to fund the RNLI’s lifesaving work.

This is an exciting time to join our award-winning Commercial Partnerships team, as we have a strong portfolio of partners. Building upon previous success in the team (with the likes of Helly Hansen, Ford UK, Yeti and Dryrobe), we are looking to continue to build the scale of partnerships we secure and manage. The team has ambitious income and engagement targets over the next 5 years, and this position is key in helping to ensure our continued growth.

Your role

We are looking for an experienced and commercially minded Senior Partnerships New Business Manager, to join our friendly and ambitious team, to be the lead on new business activity in the team. This role will lead on securing new high-value, multi-faceted, long-term partnerships with companies to support the RNLI’s objectives. This role will build upon recent pipeline development and new business success in the team, through leading on the continuous development and implementation of the new business strategy and plans, further driving improvements and ensuring a sustained focus on pipeline development.

The successful candidate will be responsible for identifying, approaching and securing new business at six figure level. You'll ensure we provide excellent management and stewardship of the new business pipeline, provide regular and accurate performance updates against objectives and KPIs, and accurately forecast short, mid and long-term income. You will help to drive creative thinking in the development of proposals to take out to prospective partners.

The location of this role is flexible and can be homebased, but ideally within a commutable distance of Poole, as the successful candidate will be required to travel to Poole and Partner locations on a regular basis (sometimes at short notice) to meet with internal and external stakeholders.

Some of the benefits

• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Optional health and dental cash plan

About you

To become our new Senior Partnerships New Business Manager, you will need:

• a proven track record in a fundraising or sales environment,
• demonstrable experience of developing innovative high-value corporate proposals/pitches, and closing deals
• significant experience of securing new business and managing the contracting process

This role requires someone with outstanding interpersonal and communications skills, who is comfortable delivering against targets, working collaboratively with a wide range of teams, presenting, building networks and working with senior stakeholders both internally and externally. Previous management experience that includes financial and performance reporting, multi-year income pipeline management and managing geographically diverse teams would be advantageous.

This post requires a valid driving licence.

If you are passionate about and driven to secure new partnerships, and building new relationships with companies and internal stakeholders to this could be the role for you. Please apply via the button shown.

Closing date: 21 June 2026.

Interview date: w/c 29 June 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

We are recruiting for a Senior Legacy & In Memory Executive to join our team in London; the scope on this job involves….

Job Title: Senior Legacy & In Memory Executive

Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £37,674.00 per annum
Contract type: Full-time, Permanent

Hours: 37.5

Join Refuge as our Senior Legacy and In Memory Executive and help shape the future of our vital fundraising programmes supporting women and their children experiencing domestic abuse. This permanent, full‑time role sits within our Fundraising, Communications and Policy directorate and is home‑based with occasional travel to London.

You’ll support the development of our legacy and in memory strategy deliver multi‑channel campaigns, steward pledgers and in‑memory supporters, and work closely with teams across Refuge to create meaningful supporter journeys. We’re looking for someone with experience in legacy and in memory fundraising and is looking to take the next step in their career.

This is a fantastic opportunity for someone looking to deepen their expertise in legacy and in memory giving while contributing to a programme with huge potential for growth. The postholder will have the chance to shape new products, influence strategy, and develop professionally within an inclusive, supportive organisation committed to learning, development, and meaningful social impact.

Closing date: 9.00am on 17 June 2026

Interview date: Week commencing 22 June 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Youth Endowment Fund 

Evaluation Manager

Reports to: Senior Evaluation Manager

Salary: £44,100 

Contract: 24 months full-time (Fixed Term Contract).

Location: Central London, Hybrid*  

Closing date: 5pm on Monday 22nd June 

Interview dates: Week commencing Monday 6th July 

About the Youth Endowment Fund  

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way. 

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field. 

As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence. 

Key Responsibilities 

The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence. 

As an Evaluation Manager, you will: 

• Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding. 

• Provide recommendations on which applications should be approved for funding based on your assessment. 

• Choose the best evaluation partner for each project. 

• Lead the development of the evaluation design with grantees and evaluators. 

• Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget. 

• Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project. 

• Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations. 

About you 

You’re this sort of person who is: 

• Committed to preventing young people and children from becoming involved in violence:  You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference. 

• Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches. 

• Really know what makes great research and quality evidence:  You can design and draft high-quality research proposals, including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications. 

• An excellent communicator:  You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts. 

• Highly organised and likes working in a team:  You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative. 

• Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values. 

You may have, but they are not essential: 

• Good knowledge and understanding of crime, serious or other relevant areas. This could include areas such as such as RSHE and harmful relationship behaviours, child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.

• Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.

• Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS 

• Knowledge and understanding of intervention and prevention science 

• Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects. 

While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.   

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.   

Hybrid Working Details    

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply  

To apply, please send a CV, answer the applications questions below, and complete the monitoring form by clicking on the "Apply for this" button by 5pm on Monday 22nd June. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:   

1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible? 

Interview Process  

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on Monday 6th or Tuesday 7th July 2026. 

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

30-37 hours per week / 12 months fixed-term contract / £33,075 per annum, pro rata / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office/on site and up to two days working from home, working Monday to Thursday 0900-1700, Friday 0900-1630

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We are looking for a Project Coordinator to provide high quality administrative and coordination support to the People and Programmes function, with a focus on supporting the delivery of priority projects and improvement activity.

The postholder will play a key role in ensuring that projects and strategic initiatives are well-coordinated, effectively documented, and delivered on time. This includes maintaining accurate records, tracking progress against plans, supporting governance processes, and enabling clear communication across teams.

The role requires strong organisation, attention to detail, and the ability to work collaboratively with colleagues at all levels to ensure actions are followed through and outcomes are achieved. This is a pivotal role at the heart of our organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people.

In delivering the role, you will:

• Maintain project documentation (plans, logs, risk registers) and track progress against milestones
• Organise and support meetings, including agendas, notes and action follow-ups
• Produce reports, dashboards and updates for leadership, committees and trustees
• Manage and maintain data, KPIs, databases and digital platforms (e.g. SharePoint)
• Support communications through reports, presentations and intranet content
• Coordinate policy tracking and approval processes
• Support delivery of key Forums (EDI, Safeguarding) and wider team priorities
• Provide general administrative support, including occasional reception cover

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

We are looking for a highly organised individual with experience in project support, PMO, or administrative roles. You will be confident managing multiple priorities, maintaining accurate project documentation, and using reporting tools to track and communicate progress. With excellent written and verbal communication skills, you will be comfortable collaborating with stakeholders and working with data to produce clear, insightful reports.

You bring a high level of attention to detail and accuracy, alongside strong planning and time management skills. Proficiency in Microsoft 365 and a range of digital tools is essential. You thrive in a fast-paced environment, with the ability to balance competing priorities and consistently deliver high-quality results to tight deadlines.

CLOSING DATE: Tuesday 23 June 2026 at midnight. Intial first stage remote interviews proposed for 25 Thursday - 26 Friday June and second stage in-person interviews proposed for Tuesday 30 June.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

About the role

This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. 

The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. 

Main duties

Digital Acquisition and Paid Advertising 

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. 
• Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. 
• Work within agreed budgets, monitoring spend and performance and escalating issues as needed. 
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. 
• Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. 

Supporter Journeys and Digital Engagement 

• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. 
• Identify areas for improvement within existing journeys and support the implementation of agreed changes. 
• Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. 

Email Marketing and Supporter Development 

• Support the planning, creation and scheduling of email campaigns and automated supporter journeys. 
• Use segmentation and basic personalisation to improve relevance and engagement. 
• Assist with testing subject lines, content and timing to support continuous improvement. 

Insight, Analysis and Reporting 

• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. 
• Monitor and collate performance data from digital platforms, analytics tools and CRM reports. 
• Produce regular performance summaries and contribute insights to inform future activity. 
• Support a test‑and‑learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. 

Collaboration and Role Development 

• Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives. 
• Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. 
• Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. 
• Contribute to the development of processes, templates and ways of working as the digital function grows. 
• Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. 

General responsibilities

• Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. 

• To attend internal and external meetings, training events and briefings as required. 

• To participate in regular supervision and annual appraisals, identifying job‑related development and training needs. 

• To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. 

• To promote and uphold The Passage’s commitment to equality, diversity and inclusion. 

• To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. 

• To support at in-person fundraising events, as and when required. 

• Undertake any other duties that may be required which are commensurate with the role.

Experience

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.  When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.

E1  Experience working in a digital marketing, digital fundraising or supporter engagement role.

E2 Experience supporting or coordinating paid digital advertising campaigns.

E3 Experience contributing to the development or improvement of digital supporter or customer journeys.

E4 Experience supporting email marketing activity, including segmentation and scheduling.

E5  Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance. 

E6 Experience working with performance data and basic analytics.

E7 Experience testing and optimising digital content, campaigns or journeys.

E8   Experience working collaboratively with colleagues across teams. 

E9  Experience working in the charity or not‑for‑profit sector is desirable but not essential. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Knowledge

K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google)

K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn.

K3 Understanding of digital analytics and performance measurement.

K4 Understanding of how to prioritise tasks and manage competing deadlines.

K5  Understanding of inclusive and supporter‑focused communication. 

K6  Understanding of how insight and testing can be used to improve digital outcomes.

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Community Support Lead: Partnerships 

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support. 

You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks. 

Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers. 

Core Responsibilities 

1. Partner Engagement and Onboarding

• Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction. 

• Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented. 

• Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager. 

• Support escalations and follow-up actions to maintain a high-quality, responsive partner experience. 

• Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team. 

• Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively. 

Reporting cadence: Weekly summary and inclusion in monthly CS reporting. 

2. Query Resolution and Partner Care 

• Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score. 

• Ensure at least 90% of queries receive an initial response within 24 hours. 

• Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness. 

• Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively. 

Reporting cadence: Weekly dashboard updates and monthly performance reporting. 

3. Partner Relationship and Invoice Management 

• Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner. 

• Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk. 

• Monitor and report on invoice corrections, identifying trends and opportunities for process improvement. 

Reporting cadence: Monthly 

4. Risk Identification, Screening and Escalation 

• Identify and assess potential financial, operational, or reputational risks arising from partner interactions. 

• Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes. 

• Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation. 

• Contribute to monthly Community Support risk reporting and ongoing team learning. 

Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting. 

5. Community Support Administration 

• Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems. 

• Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes. 

• Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance. 

Reporting cadence: Monthly 

6. Community Support Resources and User Journey 

• Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources. 

• Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values. 

• Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience. 

Reporting cadence: Quarterly reviews with recommendations for improvement. 

7. Growth and Learning Areas (Development Focus) 

• Take ownership of more complex hosted partners with advanced operational or financial requirements. 

• Support the development of new Community Support Leads through training, mentoring, and sharing best practice. 

• Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively. 

Reporting cadence: As directed by the Community Support Manager. 

You Bring 

• Experience in operations, client service, or relationship management within HOST. 

• Strong organisational skills with a focus on accuracy, responsiveness, and care. 

• Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones. 

• Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems. 

• A proactive mindset — curious, calm under pressure, and committed to service excellence. 

Key Relationships 

Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams. 
External: Hosted partners, funders, and service providers. 

Performance Indicators 

• 90% of hosted partner queries receive an initial response within 24 hours 

• Maintain a hosted partner satisfaction score of 90% or higher 

• Resolve invoice corrections and payment requests within agreed monthly timeframes 

• Escalate all identified risks within 8 hours of detection 

• Ensure SOPs and system records are reviewed and updated on a monthly basis 

• Demonstrate ongoing improvements in the hosted partner experience and overall journey design 

JOB DESCRIPTION
Fundraising and supporter engagement

• Engage and support individuals, communities and local businesses to fundraise for Duchenne UK, providing outstanding stewardship and care throughout their journey.
• Recruit participants for both ‘run your own’ and third-party challenge events (runs, cycles, walks, skydives, etc.), developing long-term relationships with supporters – including families directly connected to the Duchenne community.
• Manage and grow Duchenne UK’s community fundraising programme, including in-memory giving, birthday fundraisers, and local community initiatives.
• Respond promptly to fundraising enquiries and proactively inspire new audiences to get involved.
• Project-manage a calendar of third-party challenge events, overseeing logistics, communications, and participant stewardship from sign-up through to completion.
• Identify and develop new community and virtual event opportunities to grow income and reach new audiences.
• Recruit, support, and motivate volunteers to assist with events and community fundraising activity.
• Work with the communications team to promote events and community fundraising across digital channels and social media.
• Identify and cultivate supporters with potential for deeper engagement or major giving.
• Represent Duchenne UK at events, community gatherings, and external meetings to raise awareness of the charity’s work 

Internal processes and support

• Track supporter activity and income, monitoring performance against agreed KPIs and reporting regularly to the Director of Income Generation
• Collaborate with the Communications team? To develop compelling fundraising toolkits, resources, and materials to empower supporters to fundraise effectively.
• Lead on CRM database management for community and events fundraising, maintaining accurate and up-to-date supporter records, ensuring GDPR compliance, and developing processes that improve data quality across the team.
• Ensure all fundraising activity is delivered in line with relevant legislation, including UK charity law and Fundraising Regulator guidance.

PERSON SPECIFICATION
Essential experience:

• At least 2 years’ experience in a fundraising, events, or community engagement role within the charity sector.
• A proven track record of meeting income targets and growing a supporter base.
• Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and local businesses.
• Experience recruiting, supporting, and motivating volunteers.

Essential skills and attributes:

• Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.
• Strong organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Confident using a CRM database and Microsoft Office suite; experience with online fundraising platforms (e.g. JustGiving, Enthuse).
• Understanding of UK charity law, GDPR, and Fundraising Regulator best practice.
• A proactive, creative, and solutions-focused approach to fundraising.
• A genuine empathy with Duchenne UK’s mission and the communities we serve.

Desirable experience:

• Experience in a health, rare disease, or neurodisability charity.
• Experience managing third-party or mass participation challenge events.

Desirable skills:

• Experience using social media for fundraising promotion and community building.
• Familiarity with GDPR compliance in a fundraising context.

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Governance Officer to join our CEO’s Office, providing key support in the delivery of our EDI Strategy and governance functions.

The role

This role offers a unique opportunity to work at the centre of The British Academy to support our equality, diversity and inclusion (EDI) and governance activity. This varied role will support the delivery of the Academy’s EDI Strategy and action plans, helping drive meaningful initiatives across the organisation while also contributing to the smooth running of the Academy’s governance structures.

You will work closely with colleagues across the Academy, Fellows, senior stakeholders and external partners, playing an important role in supporting projects, events, communications and committee activity. From helping shape EDI initiatives and building relationships across networks to coordinating governance processes and supporting high-level meetings, this role offers the opportunity to support work that has an impact across the Academy and contribute to EDI best practice in the research sector.

This role would suit someone who is highly organised, proactive and collaborative, with excellent communication skills. You may already have experience in EDI work, governance, higher education or membership organisations. A commitment to EDI is essential and an understanding of the broader context and regulatory landscape surrounding EDI would be valuable. You will be comfortable using Microsoft Office 365 and working collaboratively across teams, bringing a positive, and respectful approach to your work.

Whether you’re looking to build your experience in governance or EDI and want a role where you can make a real contribution across the Academy, we’d love to hear from you.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To apply, and to see the full job description and our workplace values, please follow the apply link to visit our recruitment platform. 

Closing date: Midday on 17 June 2026.

Farleigh Hospice is a high-performing charity, providing compassionate care and support to adults living with life-limiting illnesses in mid Essex, and bereavement support to their families and carers.

We are now looking for a warm, organised and proactive Supporter Engagement and Insights Manager to help us deepen relationships with our supporters. 

This role is central to building a sustainable income base that allows Farleigh Hospice to continue providing vital support to people when and where they need us most. 

The role 

In collaboration with the Head of Communications and Director of Income Generation you will help develop Farleigh Hospice’s supporter engagement and individual giving programme, with a focus on retention, growing regular giving and lifetime value.

A key part of your role will be leading the development of our approach to supporter journeys and stewardship frameworks, working closely with the fundraising team to ensure a consistent and high-quality experience across all fundraising channels, and ensuring every supporter feels valued, motivated and connected to our mission.

You will also support the communications and fundraising teams to analyse supporter data to ensure we are using insights to refine our activity and support the success of all income streams.

Using your strong leadership and team management skills you will provide guidance, direction and support to the supporter engagement team, while delivering impactful campaigns, supporter journeys and stewardship touchpoints. 

This is an exciting time to join Farleigh Hospice. As we grow our supporter engagement programme, you will play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.  

What we are looking for 

A highly motivated individual with:  

• Significant experience in supporter management and /or individual giving fundraising

• A proven track record of growing supporters and regular income 

• A proven track record of achieving income targets 

• Significant experience delivering supporter journeys, stewardship and retention activity 

• Strong leadership and team management experience    

• Excellent communication, influencing and relationship-building skills   

Why apply for this role? 

We offer a great working environment, a competitive pay and benefit package, training and development opportunities and a strong team to support you. 

If you would like the opportunity to be part of a mission-driven organisation where your work has real impact, please view the full job description.

Please note we are unable to accept CV’s emailed direct – please apply via the Farleigh website – thank you. 

Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this, we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670 

Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4

Summary of Role

The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.

Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
 

Key Responsibilities

Management of Physical Assets

• Hold responsibility for the organisation’s assets register.
• Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.

Health & Safety, Security & Business Continuity

• Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
• Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
• Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
• Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
• Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
• Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.

Data Protection & GDPR

• Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
• Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.

ICT, Digital & Systems Oversight

• Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
• Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
• Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
• Support ICT and CRM development initiatives in line with organisational priorities.
• Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.

Operational Management

• Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
• Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
• Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
• Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
• Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
• Act as the operational lead for insurance-related matters, including renewals and claims support.
• Support the CEO and Trustee Board with financial matters relating to business activities as required.
• Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.

Financial Management

• Set and manage budgets for existing product and service delivery.
• Forecast sales targets and monitor progress against these.
• Support the CEO and Trustee Board with financial matters related to business activities as required.

People Management

• Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
• Monitor, performance manage and improve the efficiency of all direct reports.
• Support the professional development of all direct reports.
• Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
• Motivate staff to achieve their KPIs through quality controls.
• Monitor, train and support all volunteers.
• Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
• Contribute to The Brain Charity management rota when required. 

Other

• Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
• Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
• Assist and support volunteers within the team as and when required.
• Carry out any other reasonable tasks which may be required by the charity from time to time.
• Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.

Our client is one of the world’s leading humanitarian organisations working to save lives and build safer futures for communities affected by conflict. Through work in mine action, disarmament and post-conflict recovery, they help people reclaim land, rebuild livelihoods and move forward with safety and dignity.

At a time of profound geopolitical change, shifting donor priorities and increasing humanitarian need, they are creating a new Executive Director, External Affairs role to strengthen the organisation’s global influence, visibility, partnerships and long-term sustainability.

Executive Director, External Affairs

UK/International/Hybrid with regular travel

C. £110,000, with flexibility depending on location

Reporting to the CEO and serving as a member of the Executive Team, this role will bring together policy, advocacy, strategic partnerships, media, communications, philanthropy and income diversification into one coherent external affairs directorate. It is a significant opportunity to shape how the organisation is understood, supported and positioned globally across governments, multilateral institutions, philanthropy, civil society, security and defence audiences, and emerging funding markets.

The Executive Director, External Affairs will lead the organisation’s global voice and external positioning, ensuring the organisation speaks with clarity, authority and impact. They will build high-level partnerships, open new doors, diversify income, strengthen thought leadership and help articulate the relevance of the organisation’s work to humanitarian, security, stabilisation and recovery agendas, while safeguarding the organisation’s humanitarian principles and values.

We are seeking an exceptional senior leader with a strong track record in external affairs, policy, advocacy, partnerships, strategic communications or income generation within a complex international environment. You will bring credibility with senior stakeholders, the judgement to navigate sensitive geopolitical and reputational issues, and the ability to lead experienced, multi-disciplinary teams.

This is a rare opportunity to take on a newly created executive role at the heart of a globally respected organisation, helping ensure the organisation remains influential, sustainable and future-ready in a rapidly changing world.

Closing date: 25.6.26

Preliminary Interviews: 6-9.7.26

Final Interviews and assessments: From 14.7.26

To learn more about the opportunity and recruitment process, please follow the link below for the full appointment brief.

Trusts & Foundations Executive

• Hours: 37.5 hours per week
• Location: Hybrid working (minimum two days a week on average in Oxford)
• Salary: £28,906 - £35,844 per annum 
• Closing date: 3 July 2026 at 12 noon
• Interview date: 13th & 14th July 2026 afternoons (preferably in person)

The Philanthropy Team are looking for a great communicator to support our Trusts and Foundations fundraising efforts as Trusts & Foundations Executive. You'll be joining the team at an exciting time of growth and ambitious targets, in a varied role which covers a range of skills and opportunities to work across the organisation. 

As Trusts & Foundations Executive you will work closely with the Trusts and Foundations manager in support of prospect research, donor stewardship, and writing grant applications and donor reports. This varied role offers an opportunity to learn and develop your fundraising skills and be part of an important local organisation.  We are looking for someone to take initiative in their role and manage their workload proactively and with attention to detail. If you are looking to grow and develop your fundraising skills, we are keen to hear from those looking to make a real contribution to the team.

We are looking for a proactive, keen communicator, with strong personal skills and a willingness to support the team as needed in a collaborative environment. Strong written communication skills are central to this role. If the role of Trusts & Foundations Executive sounds like the role for you, we would love to receive your application. 

Ready to bring your skills to a role that matters?

We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.