Communication officer jobs

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children. 

The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.

The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.

The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.

Key responsibilities include

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
• Direct line management of the Acquisition Marketing Officer and volunteers as required.
• Manage agencies and freelancers as required.
• Ensure activities follow fundraising and data regulations, and marketing best practice.
• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
• Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
• Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
• Build performance-driven channel plans across, organic and paid social media channels such as Meta.  
• Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
• Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.  
• Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
• Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
• Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
• Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.

Please follow instructions on Charity Job to be redirected to our website and apply today!

Medact is looking for an experienced campaigner and organiser to lead our work advocating for a justice-centred approach to securitisation and peace work. 

Background

Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.

We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.

About the role

The Transforming Peace & Security Campaigner will lead Medact’s campaigning for healthcare spaces which truly centre health and health justice, not surveillance, profiling and policing, in addition to providing ongoing strategic support to members organising against war and nuclear threat. 

This role will lead on our strategic priority area of Ending State Violence. The campaigner will implement campaign strategy focused on targeted organising to build coalitions and solidarity with marginalised communities, continuing our campaign against the Prevent duty in health, and supporting our Medact Abolitionist Approaches to Health Group. They’ll also work with our established Nuclear Weapons group to promote disarmament and encourage investment in nonviolent responses to conflict. The role involves maintaining and deepening existing partnerships with external organisations, grassroots groups and institutions. 

About you

This isn’t an entry-level role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have worked with your local community to campaign on a social justice or health issue that you care about. Or you might be a healthcare worker who has seen the impact of securitisation on your patients and wants to challenge the encroachment of policing and profiling. You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, academics, partner organisations, and community groups alike. You’ll have an understanding of how digital communications compliment campaigning and an eye for a good media story and the know-how to get it out into the world.

Sue Ryder supports people at the most difficult times of their lives

Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?

The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.

You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.

Key Responsibilities:

• Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
• Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
• Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.

Essential Criteria:

• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
• Able to manage time, plans, projects, and tasks effectively.

Desirable Criteria

• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• and lots more. Please visit our careers website for the full list.

Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Contract type

12-month fixed term, full-time (with probation period)

*we will consider applicants looking for a 4 day per week role. 

Location 

Remote, UK based

Salary 

£52,000 per annum, pro rata 

Benefits 

·25 days annual leave per annum, pro rata plus UK public and bank holidays (pro rata)

·Additional time off (Office closure) for a week in December and August

·10% employer pension contribution

·Other standard Foxglove benefits 

Reports to

Co-executive director 

Application deadline

Monday 17 August at 0900

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

Foxglove is seeking a Digital Campaigner to deliver our digital campaigning, our digital communications, our social media and our website. This role would sit within our advocacy and communications team, which works towards stronger accountability for Big Tech, and an end to states’ misuse of algorithms and AI. 

We want people in power to put an end to tech abuses that negatively impact our lives. But we’re up against an army of Big Tech lobbyists, working to shield their industry – and its vast profits – from any form of restraint. That’s why we need to ensure that the public, and our representatives in government and politics, are armed with the facts and knowledge they need to stand up to Big Tech billionaires.

We’re looking for someone with significant experience in digital campaigning. The Digital Campaigner will not only identify these areas but act to implement the strategy they help devise – taking a hands-on and energetic approach. 

As part of a small and flexible team, you will also be expected to contribute to our wider areas of work as needed, across communications, advocacy and supporter campaigns. 

Job Description

Digital campaigns

• Develop and lead digital campaign strategies that support Foxglove’s litigation and advocacy work, translating our cases and work into compelling public-facing campaigns.
• Design and deliver end-to-end digital campaign activations – including email campaigns, petitions, actions, donation drives and supporter journeys – using Foxglove’s CRM and campaign tools.
• Identify campaign moments and news hooks and move quickly to mobilise supporters and generate public pressure at critical points in Foxglove’s cases.
• Monitor and report on campaign performance, using data and analytics to learn and improve tactics over time.
• Work closely with Foxglove’s legal and advocacy teams to ensure digital campaigns are timely, accurate, and strategically aligned.
• Contribute to the development of Foxglove’s overall digital strategy, bringing expertise in best practice in digital campaigning.

Supporter engagement

• Grow and steward Foxglove’s supporter base, reaching new audiences and fostering relationships with existing supporters.
• Support Foxglove in the development and delivery of our supporter growth strategy.
• Develop and deliver supporter communications – including coordinating a supporter communications grid, drafting and delivering regular email updates, newsletters, and action alerts – that inform and drive engagement.
• Segment and manage supporter lists to ensure the right messages reach the right audiences at the right time, maximising open rates, click-throughs, and conversion.
• Create pathways for supporters to deepen their involvement with Foxglove’s work, from signing a petition to becoming a supporter or donor.
• Work with colleagues to identify stories and voices from within Foxglove’s community that can strengthen campaigns and broaden public reach.

Social media

• Manage and grow Foxglove’s presence across relevant social media platforms (including LinkedIn, BlueSky, and others as appropriate), maintaining a consistent and distinctive voice.
• Plan and publish engaging content that explains Foxglove’s work, amplifies campaign moments, and drives traffic to key actions and resources.
• Develop and manage a social media content calendar, working across the team to ensure posts are timely, accurate, and tied to broader campaign goals.
• Track and analyse social media performance, using insights to iterate and improve content strategy.

Website management

• Take day-to-day responsibility for Foxglove’s website, ensuring it is kept up to date, well-organised, and optimised for search and user experience.
• Publish and edit content across the site, including case pages, blog posts, press releases, and campaign landing pages, working with colleagues to ensure accuracy and clarity.
• Identify and lead improvements to site structure, navigation, and functionality.
• Use privacy respecting analytics tools to monitor site performance, identify trends, and make evidence-based recommendations for improvement.
• Ensure campaign and action pages are functioning correctly and converting effectively and manage any technical issues in a timely way.
• Maintain and improve the website’s accessibility, ensuring it meets recognised standards and is usable for as wide an audience as possible.

Content creation: 

• Create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences.

Person specification

Essential

• At least five years' experience in digital campaigning, public mobilisation, or a related field
• Ability to create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences
• Proven track record of designing and delivering digital campaigns that have driven measurable public engagement or policy impact
• Strong experience managing email campaigns and CRM/supporter database tools (e.g. Action Network, MailChimp, Salesforce, or similar)
• Experience managing organisational social media accounts, with a strong instinct for voice, tone, and timing
• Confident writing skills — able to translate complex legal, technical, or policy issues into clear, compelling content for a public audience
• Experience managing and publishing content on a CMS-based website (e.g. WordPress)
• Ability to use analytics tools to assess performance and adjust strategy accordingly
• Strong project management skills — able to juggle competing priorities and deliver to deadlines in a fast-moving environment
• A genuine commitment to Foxglove's work
• UK based with the right to work in the UK

Desirable

• Experience working in a civil society organisation, NGO, trade union or political campaign
• Basic working knowledge of HTML/CSS or website development
• Experience supporting or working alongside legal teams or in litigation-linked campaigns
• Experience using design tools such as Canva or Adobe Creative Suite to produce campaign assets
• Experience commissioning or directing creative work from designers, videographers, or illustrators

How to apply

Please make your application via the Applied link provided answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in September for selected candidates.

All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with by contacting us on the email listed on our website.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policyon our website.

About Us

We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.

Role purpose:

To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.

Key deliverables:

Partnership Management and Development

• Lead on building and maintaining positive relationships with existing contacts in businesses, local authorities, and other partners in line with organisational priorities.
• Carry out excellent stewardship and management of partnerships, overseeing delivery plans, strategic activities and routine partnership activities.
• Lead all aspects of the partnership development process, including prospect research, proposal development and pitching, ensuring a seamless pathway from opportunity identification to funding secured.
• Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.

Proposal Writing and Project Development

• Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential partners.
• Ensure proposals are timely, impactful, and demonstrate clear outcomes.
• Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
• Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets. 

Sector Awareness and Marketing

• Monitor plans and strategies from businesses, local authorities and government bodies with a view to spotting opportunities for partnership working.
• Collaborate with the Communications teams to create high-quality marketing materials that support partner engagement and public relations.
• Represent Earthwatch at partner and networking events. 

Monitoring and Reporting

• Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
• Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
• Monitor environmental and sustainability issues in the media including emerging policies, trends and the performance of organisations with whom we have relationships. 

Collaboration and Team Support:

• Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives. 

In undertaking these roles, the postholder should also have regard to:

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.

Please see the full job description attached.

Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications. 

Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission. 

The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

Who are we looking for?

Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income. To progress to a screening call with THINK Recruitment, your CV must demonstrate evidence of delivering individual giving income in a UK charity environment. 

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Hybrid working

The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.  You will be provided with information on how to complete your full application on the call. 

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.

Closing date for expressions of interest: Midday Friday 21st August

Closing date for full applications: Midnight Sunday 23rd August

Job title: IT and Digital Systems Officer
Department: External Relations 
Responsible to: Head of External Relations
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Fixed term, 18 months (with potential to become permanent)
Start date: As soon as possible

We're building the future of our digital systems — and we need a curious, capable IT and Digital Systems Officer to help us do it.

Join our dynamic team as an IT and Digital Systems Officer. We are seeking an individual who is looking for a new role and enjoys a varied work environment. In this position, you will work as part of our IT-savvy External Relations team, providing support to UWC International across our IT and digital landscape, including Google Workspace. While experience with Google Workspace is preferred, we are open to candidates with an inquisitive mind who, with training, can learn new systems quickly.

This is an exciting time to join us, as we are undertaking a digital infrastructure project that includes developing a new application platform and CRM. Although you will not be managing these projects, there will be opportunities to get involved, allowing you to further develop your skills.

Currently, this is a fixed-term position related to the completion of the digital infrastructure project. However, there is potential for the role to become permanent and to grow once the new systems are fully implemented.

If this challenge appeals to you, we encourage you to apply.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home.
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
• Enhanced sick pay
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Confirm your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 10:00 AM UK time, Monday 10 August 2026

Interview and/or assessment dates:

• First round interviews week commencing 17 August (remote)
• Second round interviews  week commencing 24 August (remote)

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Senior Student Activities Coordinator

We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.

The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.

You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing and support and facilitation in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic sustainability and development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.

The Role

Role: Senior Student Activities Coordinator
Hours: 35 hours (to be worked flexibly)
Salary: Grade C, £31,357.00 to £35,550.18
Contract: Permanent
Location: Exeter/Hybrid

Who are we?
The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation who are looking forward to shaping a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have experience volunteering or working with volunteers within a fast paced and dynamic setting.
• You’ll be capable of seeking out new opportunities and inspiring new approaches whilst being comfortable to lead and develop projects.
• You’ll know how to motivate, facilitate and lead others to enable their development.

To view the role profile and to find out more about working with us and how we help our students LOVE Exeter, please visit our website.

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply

NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website. 

Application Timeline:

Closing Date: 0930 Monday 17th August 20256
Shortlisting: 18th and 19th August 2026
Interviews: 27th/28th August 2026

Please submit your application via our recruitment portal.You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1. Please outline why you want to apply for this role and what excites you most about working within a Students Guild.
2. Please describe a time when you supported volunteers, student leaders or colleagues to achieve a shared outcome. What was your role, what approach did you take, and what did you learn?
3. Student Society Activities should be accessible, welcoming and inclusive to all students. Describe a time when you identified or addressed a barrier to participation, engagement or inclusion. What action did you take and what was the impact?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

For general enquiries or if you'd like an informal chat with the team to find out more about the role, the team and what they’re looking for in our new Senior Student Activities Coordinator, you can get in touch using the details on our website. 

Help maximise the impact of community solar

South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.

You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.

From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.

This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.

Key Responsibilities

Solar Asset Management

You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.

• Monitor operational solar performance using online platforms.
• Analyse generation data and identify underperforming systems.
• Coordinate fault investigation and maintenance contractors.
• Maintain technical records and asset documentation.
• Produce performance reports for internal and external stakeholders.
• Coordinate invoicing and Feed in Tariff claims
• Support the coordination and delivery of O&M plans and scheduling
• Support warranty claims, maintenance planning and performance optimisation.

Project Delivery Support

• Support delivery of SELCE's renewable energy and decarbonisation projects.
• Assist with site surveys, data collection and technical assessments.
• Prepare and maintain project records and documentation.
• Support funding monitoring, reporting and evaluation.
• Provide operational and administrative support across current and future projects.

Domestic Solar Engagement

Support SELCE's volunteer programme helping residents purchase solar with confidence.

• Recruit, train and support volunteers.
• Deliver training in solar technologies, consumer protection and quality assurance.
• Support household assessments.
• Review and quality assure solar designs.
• Support collective purchasing campaigns.
• Monitor and evaluate programme outcomes.

Community Engagement

Represent SELCE across South East London.

• Deliver workshops and attend community events.
• Build relationships with schools, residents and partners.
• Promote community-owned solar and consumer protection.

Person Specification

Essential

• Experience working with commercial or domestic solar PV systems.
• Good understanding of solar monitoring platforms and performance analysis.
• Knowledge of solar PV components and common faults.
• Strong Excel and Microsoft Office skills.
• Excellent organisational, communication and interpersonal skills.
• Ability to explain technical information to non-technical audiences.
• Experience of making presentations, or teaching, or supporting adult learning
• Attention to detail and ability to manage multiple priorities.
• Enthusiasm for community energy and the energy transition.

Desirable

• Experience of solar asset management.
• Experience producing technical reports.
• Experience working with schools or local authorities.
• Experience recruiting or supervising volunteers.
• Knowledge of MCS standards and UK solar industry best practice.
• Full UK driving licence.

Benefits

• 15 days annual leave (pro rata) plus bank holidays
• 4% employer pension contribution
• Flexible and hybrid working
• Ongoing professional development and mentoring
• Time Off in Lieu (TOIL) for agreed evening and weekend work
• The opportunity to help shape one of the UK's leading community energy organisations

About SELCE

South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.

Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.

Why Join SELCE?

You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.

As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.

Equality, Diversity and Inclusion

SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.

Purpose of the Role

The Director of External Affairs and Growth is an SLT role responsible for leveraging the voice and power of the eoa's network to influence and accelerate the growth of the employee owned sector.

The role leads the eoa’s external affairs, policy and insights, marcomms and events, shaping the external environment for employee ownership and securing the funding and commercial income needed to support sustainable sector growth.

Key Responsibilities

• Lead external affairs strategy, building the relationships and influence needed to shape policy, remove barriers and expand EO.
• Build strategic relationships and secure grant funding and commercial partnerships, generating income to support advocacy, events and sector growth initiatives, including the UK EO Growth Strategy.
• Oversee our policy and insights work, engaging key stakeholders to co-produce content that influences EO practice and policy and strengthens the eoa’s voice in public affairs.
• Oversee the delivery of a mar-comms strategy that delivers commercial objectives and positions the eoa as the leading authority on EO.
• Oversee our events programmes, ensuring they drive knowledge-sharing, sector development
• and commercial sustainability.
• Represent the eoa at industry forums, policy roundtables and public affairs events,
• championing the employee ownership model.
• Collaborate with the Director of Membership and Operations to align advocacy and external
• engagement with member needs and priorities.
• Lead and develop high-performing teams, fostering innovation and delivering measurable impact across income generation, advocacy, policy, events and mar-comms activities

Knowledge, Experience, and Attributes

• Proven expertise in external affairs, advocacy, or policy leadership, ideally within a business, trade body, or membership association.
• Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
• Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
• Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, grant funding and developing financially sustainable initiatives.
• Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
• Experience in event programming, ensuring high engagement and sector impact.
• Passion for employee ownership and economic models that promote shared prosperity.
• Innovative, creative, and proactive in problem-solving and strategy execution.
• A confident and transparent leader who fosters collaboration and inclusivity.
• Self-aware with emotional intelligence, resilience, and integrity.

What Constitutes Success in This Role?

Success in this role means having a positive impact on the growth of the employee-owned sector, strengthening the eoa’s influence and increasing the adoption of “great EO”. Stronger stakeholder relationships, greater advocacy impact and improved commercial sustainability through a diverse mix of grant funding, sponsorships and strategic partnerships will also be key indicators of success.

Key outcomes for the role 

• Outcome - Growth of the employee ownership sector
  • Measure - Increased number of EO businesses, heightened sector awareness

• Outcome - Strengthened corporate engagement
  • Measure - Growth in strategic partnerships, corporate and government engagement

• Outcome - Strong Commercial Sustainability
  • Measure - Increased sponsorship revenue, secured long-term commercial partnerships

• Outcome -Increased policy influence
  • Measure - Policy recommendations adopted, increased government engagement

• Outcome - Enhanced sector insight and intelligence
  • Measure - Utilisation of high quality data and insights for regular sector related content outputs

• Outcome - Development and adoption of best practice
  • Measure - Creation, adoption and promotion of best practice across the EO network.

• Outcome - Successful events programmes
  • Measure - Increased participation, sponsorship growth, positive feedback.

How to Apply

To apply, please submit:

• A two-page CV
• And one of either:
  • Cover letter setting out your motivation, approach, and what you will bring to the role
  • Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role

Applications should be submitted before 9:00am 17 August 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

Interviews will be in two stages. The first stage will be a virtual interview via teams on
26 August. For those who successfully move to stage 2 there will be an in-person
discussion w.c. 31 August.

The eoa welcomes applications from people of all backgrounds, particularly those
who are under-represented. We recruit based on values, skills, and contribution to our
purpose.

Corporate Partnerships Manager

North London Hospice has been caring for local people since 1984, providing specialist palliative and end-of-life care to people with life-limiting illnesses across Barnet, Enfield and Haringey, and increasingly within Camden and Islington. Our services are completely free of charge however it now costs more than £16m a year to run our charity. We rely on the generosity of our community through donations and our shops to make up the shortfall in funding.

We're looking for an ambitious and commercially minded Corporate Partnerships Manager to join our Fundraising Team and lead the growth of what we believe is one of the hospice's most exciting and untapped income streams.

This is a fantastic opportunity for someone who thrives on building relationships, identifying opportunities and creating partnerships that deliver real impact. You'll have the chance to shape the future of our corporate fundraising programme and make a lasting difference to the patients and families we support.

The Role

Reporting to the Senior Manager, Philanthropy and Partnerships, you will be responsible for developing and implementing a corporate partnerships strategy designed to grow sustainable income and engagement.

This is a newly established area of focus, offering significant scope to develop new relationships, create innovative partnership opportunities and drive meaningful growth. You'll work closely with a Senior Officer, whom you will line manage, and collaborate with teams across the hospice to create compelling opportunities for businesses to support our work.

Key Responsibilities

· Develop and implement a strategic corporate partnerships plan.

· Identify, cultivate and secure new corporate supporters and sponsorship opportunities.

· Grow and maximise existing corporate relationships.

· Lead pitches and presentations to prospective partners.

· Manage and inspire a Senior Officer within the team.

· Develop attractive fundraising products and partnership opportunities with colleagues across the Hospice.

· Manage relationships with high-value corporate supporters.

· Monitor trends within the fundraising and corporate sectors, identifying new opportunities for growth.

· Manage partnership income and expenditure budgets and deliver against agreed KPIs.

· Ensure fundraising activity complies with GDPR, fundraising regulations and best practice.

· Work collaboratively with communications, retail, clinical and wider hospice teams to maximise partnership opportunities.

About you

We're looking for a someone with a track record of building relationships with diverse groups of stakeholders to secure growing partnerships.

You will have:

• Significant experience managing partnerships and stakeholder relationships.
• Proven success in identifying, pitching for and securing new business opportunities.
• Strong commercial awareness and strategic thinking skills.
• Experience developing innovative products, campaigns or propositions to attract supporters or customers.
• A track record of managing budgets, financial performance and KPIs.
• Experience leading teams and delivering results through others.
• Excellent project management and organisational skills.
• Outstanding communication, influencing and relationship-building abilities.
• The ability to manage multiple priorities while maintaining attention to detail.
• A proactive, resilient and self-motivated approach.

Desirable

· Knowledge of the fundraising sector and fundraising regulation.

· Experience within a health, hospice or social care charity.

· Understanding of the North London corporate landscape.

Why join us?

By working at North London Hospice you will make a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

This role is a unique opportunity to build a growing corporate partnerships programme with significant potential. You'll join a passionate, supportive fundraising team and play a key role in helping North London Hospice continue providing exceptional care and support to patients and their loved ones.

We offer an attractive package of benefits, designed to support the health and wellbeing of everyone who works with us. In addition, we also offer comprehensive and unique learning development opportunities designed to give you the tools you need to succeed in your career at the hospice, whilst helping you to develop and achieve personal and professional growth.

If you're looking for a role where you can combine strategic thinking, relationship building and commercial expertise to create meaningful impact, we'd love to hear from you.

North London Hospice is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. If you require any reasonable adjustments to support you during the application or recruitment process, please get in touch

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

Policy and External Affairs Assistant
£32,477 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time 

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised and proactive Policy and External Affairs Assistant to support the delivery of our influential policy, public affairs and external engagement work across the UK.

This is an exciting opportunity to join the College’s Policy and External Affairs Department, providing vital administrative and project support across three key teams: Health Policy, Policy and Public Affairs (Devolved Nations), and Media and Public Affairs. Working at the heart of the College’s policy and advocacy activity, you will help ensure that the voices of paediatricians and children’s health professionals are heard and reflected in national policy development.

Reporting to the Policy Manager, you will play a central role in supporting committees, coordinating member engagement activities, managing communications and assisting with policy projects. You will work closely with senior officers, committee chairs, members and colleagues across the College to help deliver high-quality policy and public affairs activity that supports better health outcomes for children and young people.

Key responsibilities include:

• Supporting the administration of policy and public affairs committees, including preparing agendas, papers, minutes and action logs
• Providing guidance and administrative support to committee Chairs, Officers and members
• Responding to member enquiries and correspondence through desk-based research and liaison with policy colleagues and subject experts
• Supporting policy projects, task and finish groups, events and stakeholder engagement activities
• Coordinating and administering the Policy and External Affairs member insights network, including communications, database management and event support
• Assisting with the development, review and maintenance of College policy position statements and consultation responses
• Supporting the drafting and publication of policy updates, reports and briefing materials
• Preparing reports for committees and Executive Committee meetings
• Supporting College Officers and senior stakeholders with administrative and project-related activities
• Coordinating eBulletins, member communications and digital content across multiple channels
• Managing and updating policy and public affairs content on the RCPCH website

Essential skills and experience include:

• Degree-level qualification or equivalent relevant professional experience
• Excellent written and verbal communication skills, including strong report-writing abilities
• Strong research skills with the ability to analyse, summarise and present complex information clearly
• Experience working collaboratively with a wide range of stakeholders and teams
• Excellent organisational skills with strong attention to detail and the ability to manage competing priorities
• Ability to maintain high levels of accuracy when handling information, data and documentation
• Strong IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams
• Excellent interpersonal skills, with the ability to build positive working relationships and communicate effectively at all levels
• Ability to handle sensitive and confidential information with discretion and professionalism
• Strong administrative skills and a proactive, solutions-focused approach to work

Desirable:

• Experience working within child health, healthcare, membership organisations or professional bodies
• Formal project management training or experience supporting projects
• Experience using customer relationship management (CRM) databases and/or finance systems

The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff. Most staff are based in our London office in Holborn, with teams also working across the devolved nations.

Our values — Include, Influence, Innovate and Inspire — guide how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

The College operates a flexible and modern hybrid working policy, with colleagues spending 40% of their working time in the office over a four-week cycle and the remainder working from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.

We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.

Closing date: 16 August 2026
interview date: w/c 1 September 2026