Communications and administrative officer jobs
About Stoll:
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by being the first point of contact for residents, engaging service across multiple channels, including telephone, email and face to face interactions.
The role involves resolving enquires relating to housing repairs, rent accounts, tenancy matters and general housing services, ensuring residents receive accurate information, timely resolution and a positive service experience and that all interactions reflect professionalism, empathy and efficiency.
Key Responsibilities:
- Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
- Handle inbound and outbound telephone calls and respond to customer emails professionally and efficiently.
- Act as a single point of contact for residents, addressing enquiries at first contact wherever possible.
- Deliver a consistently high standard of customer service aligned to organisational values and service standards.
- Log responsive, urgent and emergency repairs accurately using our systems in line with our policies and procedures.
- Diagnose repair issues through effective questioning to ensure correct categorisation and prioritisation.
- Liaise with internal repairs teams and external contractors to schedule, amend or follow up appointments.
- Keep customers informed of progress and timescales and manage expectations appropriately.
- Respond to rent‑related queries including balances, payments, arrears and payment methods.
- Explain rent statements and charges in a clear, customer‑friendly manner.
- Signpost customers to relevant support services, including income advice or welfare support, where appropriate.
- Provide information on tenancy services, estate services and policies.
- Record, acknowledge and handle stage 1 complaints in line with our complaints policy.
- Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
- Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
- Provide administrative support for organisational related processes.
- Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
- Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
- Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery
Person specifications:
• Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.
• Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.
• Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.
• Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.
• Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.
• Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.
• Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.
• Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.
• Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.
• Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible.
Frontline Competencies
Working with Customers
• A focus on maximising the independence of our customers in all interventions
• A focus on always delivering a holistic service to Customers, focusing on the person as well as their situation
• The ability to regularly motivate and inspire Customers to improve their life situation
• The ability to deal with customers exhibiting challenging behaviour in a positive way
• An understanding of support issues, particularly relating to Veterans Communication
• The ability to communicate effectively with all Customers
Health and Safety
• An understanding of how to safeguard vulnerable adults and children
• The consistent application of appropriate boundaries when working with Customers
Other Duties
• Support the organisation: Carry out any other duties as required by The Tenancy Directorate
• Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently.
The client requests no contact from agencies or media sales.
The Personal Assistant works closely with the Bishop, delivering trusted and confidential support while helping to ensure the smooth and effective running of the Bishop's ministry and office. The successful candidate will act as the first point of contact for clergy, parish officers, and visitors, modelling a culture of warmth and hospitality. They will work alongside a committed and cohesive team to support the Bishop's ministry and the efficient running of the Bishop's office and household.
This key role requires a highly organised, proactive, and discreet individual who can strategically manage a demanding schedule, coordinate key events, and handle a wide range of administrative and logistical tasks. The ideal candidate will also be an effective communicator, possess excellent interpersonal skills, a high level of integrity, proactive administrative skills and a strong commitment to supporting the mission of the diocese.
This role could be suitable as a job share, so please indicate the amount of hours you may like to work within your application.
Closing date for applications is 24 August 2026.
Interviews will be held on 08 September 2026.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
We are looking for an organised and detail-oriented Project Officer to join our International Programmes Team on a permanent basis, working within our Asia region.
Overview
The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).
The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
Key Responsibilities
·Project Identification and Evaluation
oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.
oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.
oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.
oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.
oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.
·Grant Administration
oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.
oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.
oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.
·Stakeholder Engagement
oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.
oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.
oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.
oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.
·Budget Administration
oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.
oFor approved projects, ensure that all finance processes are completed to facilitate payments.
oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.
·Reporting and Documentation
oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.
oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.
oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.
oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.
Other duties
The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Experience in project administration or coordination, ideally in the charity, NGO or public sector.
·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.
·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.
- Strong organisational skills, with the ability to plan and manage multiple projects and deadlines.
·Strong attention to detail.
·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.
·Ability to multitask and meet multiple deadlines under pressure.
·Familiarity with CRM or grant management systems (e.g. Salesforce)
Desirable
·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-
·Additional languages relevant to the region
Person specification
·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.
·High level of integrity, ethical conduct and professionalism
·Personal resilience and adaptability.
·Discretion and sensitivity with understanding of issues of confidentiality.
·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.
From time to time, additional training, including safeguarding training, may be required.
The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions.
What you'll be doing
- Managing a caseload of young people and providing person-centred support.
- Completing assessments, support plans, and risk assessments.
- Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
- Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
- Managing rent arrears, anti-social behaviour, and resident welfare issues.
- Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
- Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment.
About You
We are looking for someone who:
- Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
- Understands the challenges facing young people experiencing homelessness.
- Has excellent communication, organisation, and relationship-building skills.
- Can work effectively with a range of internal and external partners.
- Is passionate about helping young people achieve positive futures.
- Can maintain professional boundaries while providing compassionate support.
The client requests no contact from agencies or media sales.
About The Role
Join Our Award-Winning Team at Care South!
Role: Company Secretary & Data Protection Officer
Pay: £65,000 per annum plus car allowance and mileage
Hours: Full-time, 37 hours per week
Working Pattern: General working hours are 9:00 am to 5:00 pm, Monday to Friday. Occasional working from home with CEO approval
Location: Office based role, based at Care South’s head office in Poole
About the Role
Care South is seeking an exceptional Company Secretary & Data Protection Officer (DPO) to join our senior team at our Head Office in Poole.
Reporting directly to the Chief Executive Officer and the Board of Directors, this critical senior hybrid position places you at the very heart of our strategic operations.
You will hold the keys to our corporate governance while simultaneously serving as our legally designated expert and strategic lead on all aspects of UK GDPR and information privacy.
This is not a standard administrative role; it is a high-visibility position for a resilient, diplomatic professional who thrives on variety and complexity. One day you will be advising the Board and ensuring compliance with Company and Charity law, and the next you will be championing "privacy by design" across the organisation, managing corporate risk frameworks, and navigating complex regulatory landscapes.
If you possess a flawless eye for detail, an executive presence, and a deep passion for both corporate compliance and data privacy, we want to hear from you.
You will be joining a leading not-for-profit charity providing high-quality Residential Care, Care at Home and Assisted Living services. Care South is one of the Top 20 care companies, as rated on carehome co uk, based on published reviews from residents and their family and friends, endorsing our strong reputation in providing high quality care.
About You
Qualifications & Experience
- Proven experience as a Company Secretary or Board Secretary within a corporate or charitable environment.
- Qualified Chartered Governance Institute UK & Ireland professional qualification or a legal qualification.
- A professional Data Protection/Privacy qualification (e.g., CIPP/E Practitioner Certificate in Data Protection) or equivalent deep experience.
- Strong knowledge of the Companies Act, Charities Act and UK GDPR frameworks.
Skills & Attributes
- Pragmatic, pro-active and “can do” attitude”.
- Executive presence - exceptional communication and interpersonal skills, with the diplomacy and tact required to advise Board members and Senior Executives.
- Strong organisational skills.
- Meticulous accuracy -utmost attention to detail regarding minutes, legal registers, and regulatory compliance timelines
- Resilience & pace - ability to handle complex workloads, maintain absolute confidentiality and discretion, and work under pressure using your own initiative.
- Tech Savvy - advanced proficiency in MS Office suite with a solid understanding of modern IT security frameworks.
- Understanding of and adherence to Care South’s HEART values of Honesty, Excellence, Approach, Respect and Teamwork.
Your Rewards and Benefits
At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career, and we celebrate our colleagues every year through the Care South Stars Awards.
As a not-for-profit charity and registered company limited by guarantee, our focus isn't on owners or shareholders - it's firmly on those in our care and those who care for them. We are continually looking for ways to enhance the reward and recognition of our amazing Care South team.
Our current benefits package includes:
- Competitive salary
- Car allowance
- 28 days annual leave plus bank holidays
- Private medical insurance
- Permanent ill-health insurance
- Contributory pension scheme
- Life Assurance
- Employee Assistance Programme and wellbeing support
- Allocated car parking space at head office
- Paid induction and ongoing training
- Career development and progression opportunities
- Blue Light Card and online retail discounts
- Free Enhanced DBS check
- Staff Association
- Annual Care South Stars Awards
What You Need to Know
- You must be aged 18 or over
- This role is subject to an Enhanced DBS check
- We are unable to offer visa sponsorship for this position
- A full UK driving licence
- Own car with business insurance and regular travel across the Care South portfolio as and when required
Apply today and become part of something truly special!
Deadline for applications: Friday 4 September 2026
Interviews planned for week commencing: Monday 14 September 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WDC, Whale and Dolphin Conservation, is the leading global charity dedicated to the conservation and protection of whales and dolphins. Through our offices and teams around the world we campaign against the many threats facing whales and dolphins, and support cutting-edge science exploring the lives and importance of these remarkable creatures.
We are looking for a full-time, social media officer to join our team in Chippenham, Wiltshire. Reporting to the head of comms, you will help to develop WDC’s busy social media activity, advising fundraising, campaigns and policy colleagues on the best ways to grow the number of people who support our work.
We are looking for someone with proven track record of developing and delivering digital communications plans, experience in the use of social media to support communications, marketing and/or fundraising functions, and a good understanding of digital platforms and social media (especially Twitter, Facebook, Instagram, LinkedIn, TikTok).
The role requires solid copywriting skills, an eye for detail, creative thinking, a proactive attitude, commitment, and enthusiasm for the cause.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Office & Administration Assistant – Key Responsibilities
Office management and administration
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Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
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Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
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Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
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Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
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Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
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Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
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Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
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Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
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Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
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Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
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Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
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Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
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Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
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Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
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Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
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Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
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Complete IT trouble shooting on behalf of staff and volunteers, with external support.
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Order IT equipment as needed with external support.
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Complete basic set – up tasks on staff and volunteer devices with external support.
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Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
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Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
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Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
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Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
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Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
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Support the recruitment and induction of Trustees as required by the Nominations Working Group.
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Support the People Manager with the onboarding and off-boarding of staff.
General
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Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
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Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
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Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
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Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
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Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
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create a safe, friendly and respectful working environment
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encourage transparent communication so everyone knows what is expected of themselves and the organisation
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ensure everyone feels valued and celebrates individual strengths
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promote diversity, equity and fairness in everything we do
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encourage collaboration and working together.
Person Specification
Essential
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Experience working in a busy office or administrative role.
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Excellent organisational skills and attention to detail.
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Strong IT skills, including Microsoft 365.
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Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
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Experience coordinating meetings and maintaining administrative systems.
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Excellent communication and customer service skills.
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Ability to manage multiple priorities and work independently.
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Understanding of confidentiality and GDPR.
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Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
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Experience supporting charity governance or trustee meetings.
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Experience coordinating health and safety administration.
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Experience supervising volunteers.
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Knowledge of facilities management.
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Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
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28 days annual leave plus bank holidays (pro rata for part time roles)
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5% employer pension
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Flexible working options, including hybrid and part-time arrangements
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Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
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Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
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Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
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Strategic input - Opportunities to input into Groundswell’s strategic direction
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Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
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How you meet each of the areas outlined in the person specification above
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Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Role Purpose
Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our corporate partnerships fundraising.
As our Corporate Officer, you will be responsible for supporting the Corporate & Commercial team to grow income from new and existing corporate partners, commercial collaborations and wider business development opportunities.
You will provide administrative and operational support across the team, helping to build and maintain successful partnerships, coordinate commercial activities, identify opportunities to maximise income, and ensure an excellent experience for partners and supporters at every stage of their journey with Child Bereavement UK.
The role is essential in ensuring excellent supporter stewardship, accurate record keeping, and the smooth delivery of fundraising campaigns, events, and partnership and commercial activities.
If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.
Main Responsibilities
· Provide day-to-day administrative support to the Corporate and Commercial Fundraising team
· Confidently manage a small portfolio of corporate supporters while providing proactive support to the Corporate Partnerships Managers in the stewardship and growth of their portfolios. Support the delivery of the corporate supporter activities, contributing to a team target.
· Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.
· Execute and adapt bespoke campaigns
· Assist with the preparation of funding proposals, sponsorship packages, and partnership applications.
· Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
· Provide comprehensive stewardship for our corporate supporters.
· Prepare regular communications, rewards and incentives and feedback.
· Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.
· Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.
· Research and identify prospective corporate and commercial partners, maintaining an accurate pipeline of opportunities and supporting new business activity to help grow sustainable income.
· Prepare and coordinate high-quality corporate communications, including partnership proposals, impact reports, stewardship updates and marketing materials, ensuring supporters receive timely, engaging and personalised communications throughout their partnership journey.
· Support the development and delivery of Child Bereavement UK's emerging commercial offer, undertaking research, coordinating sales and business development activity, and providing flexible administrative support as new commercial opportunities are identified and brought to market.
· Continually raise the profile of Child Bereavement UK by networking and representing the charity at events as required.
Person Specification
Essential
· Ability to be passionate and inspiring when communicating the work of Child Bereavement UK
· Desire to deliver the highest level of experience to corporate supporters and partners
· Excellent organisational and administrative skills
· Strong written and verbal communication skills
· Good attention to detail and accuracy
· Experience of maintaining databases or CRM systems.
· Highly professional, flexible and committed to achieving and exceeding KPIs
· Excellent time-management skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines
· A creative thinker and quick to respond to opportunities
Desirable
· Understanding of child or parental bereavement.
· Evidence of continued professional development
· Experience of using Salesforce CRM System.
· Experience of Corporate Fundraising
Recruitment Timetable
Application deadline: 16th August 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
ABOUT THE ROLE
The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.
JOB PURPOSE
The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
SPECIFIC ROLE DUTIES
Supporting the fundraising strategy
• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.
• Support the implementation of fundraising communications across channels.
• Support with small to medium size trust and grant applications, including horizon scanning.
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support activity, where relevant.
Email marketing
• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Part-time Operations Coordinator
Job Description and Person Specification
Summary
Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week)
Contract period: 12 months (with the possibility of extension)
Location: Home-based and Oxfordshire
Pay: £27,850 per annum pro rata
Reports to: CEO
Background
Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience.
We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.
Job description
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To contact with schools and relevant institutions to promote Sundial’s training and workshops
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To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables
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To organise team meetings
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To draft invoices and maintain records
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To assist with keeping contact databases and records up to date
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To draft, type and dispatch charity office correspondence
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Maintain the bookings calendar
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Maintain DBS, safeguarding and training records
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To assist in scheduling social media posts
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To support the CEO and Research & Operations Manager where appropriate
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To attend regular meetings as required
Personal specification
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Self-starting, hardworking and committed to tackling harmful practices
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Methodical, detail-oriented, with genuine passion for administration work
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Excellent writing skills and good telephone manner
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Good written and verbal communication skills
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Time management and organisational skills to be able to deal with multiple tasks and a range of priorities
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IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press
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Previous experience dealing with finance processes (desirable)
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Previous experience working in the charity sector (desirable)
How to apply:
Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.
We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities.
Applicants called to interview will be invited to complete a written task.
The appointment is subject to an enhanced DBS check and references.
Please submit your application by midday, Friday 11th September.
Interviews will take place on 24th & 25th September.
Sundial is a rights-based charity dedicated to ending harmful practices and abuse issues suffered by girls and women.
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking a Marketing & Lead Generation Officer to join our Fundraising & Communications Team at this pivotal time. This opportunity is available on permanent basis.
We are looking for a motivated and results-driven Marketing & Lead Generation Officer to help grow our Training & Prevention income through strategic marketing and business development activity. This is an exciting opportunity to combine your marketing expertise with meaningful social impact.
About the Role
Our sector-leading training programmes are delivered to universities, schools, local authorities, healthcare providers, police services, charities and corporate organisations. These programmes equip professionals and young people with the knowledge and confidence to prevent sexual violence and respond safely to disclosures.
What We Do
Rape Crisis South London (RCSL) is a specialist charity dedicated to supporting survivors of rape, sexual abuse and all forms of sexual violence across twelve London boroughs. We provide a range of trauma-informed services that empower survivors, promote recovery and help individuals rebuild their lives.
What You’ll Do:
- Develop and deliver targeted email marketing campaigns to generate enquiries, leads and training bookings.
- Identify and engage new audiences across the corporate, education, healthcare, public and community sectors.
- Create compelling marketing content that showcases the impact and value of our training programmes.
- Build and manage a robust sales pipeline, nurturing prospects from first contact through to booking.
- Act as the first point of contact for training enquiries, building positive relationships with prospective clients.
- Work closely with our specialist trainers to coordinate meetings, develop opportunities and maximise conversions.
- Monitor campaign performance, analyse data and use insights to continuously improve results.
- Maintain accurate records and reporting using our CRM system.
- Help grow a vital income stream that directly funds frontline support services for survivors of sexual violence.
- This role would suit someone who enjoys building relationships, spotting opportunities, delivering creative marketing campaigns and using data to drive results, all while contributing to a mission-driven organisation that creates meaningful social impact.
About you
We are looking for someone who has:
- Experience delivering successful email marketing campaigns.
- A track record of generating leads, enquiries or sales.
- Strong written communication and marketing content creation skills.
- Experience using CRM systems and analysing campaign performance.
- Excellent organisational and relationship-building skills.
- The ability to work independently while collaborating effectively with colleagues.
- A commitment to feminist values, survivor-centred practice and the mission of Rape Crisis South London.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Training & Prevention Manager, Director of Fundraising & Communications and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS.
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format to email address listed
- Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @ rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Must submit a CV and cover letter in PDF format.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
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Experience with data segmentation, ETL processes, transformation and import / export processes.
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Strong understanding of data protection legislation (e.g. GDPR).
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Understanding of Gift Aid regulations and charity fundraising compliance.
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Confident using query tools and an understanding of query-based data extraction.
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Strong IT skills with competency using the MS Office suite and Excel in particular.
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Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
Purpose of the role
The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.
Duties and Responsibilities
Supporter care and fundraising
- Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
- Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
- Record and track fundraising activity, ensuring accurate records and effective supporter communications.
- Prepare and send thank you letters, receipts and other supporter communications.
- Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
- Recruit, coordinate and steward fundraising volunteers across the year.
CRM and donor management
- Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
- Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
- Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
- Produce regular insights and reporting to inform fundraising strategy and decision making.
- Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
- Work with the Finance Manager to process monthly direct debits and reconcile income.
- Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship.
Operations and administration
- Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
- Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
- Manage auction and raffle prize inventories, tracking usage and income.
- Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
- Maintain team calendars, campaign plans and shared resources to support effective team operations.
Other Duties
Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:
- To attend, where appropriate, local, regional and national meetings /events.
- To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
- To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
- To a ttend relevant CPD training events as required.
- To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
- To w ork within the guidelines of Race Against Dementia’s policies and procedures.
All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.
This is not intended to be an exhaustive list. Your job description may be subject to change.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.
HR/People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)
We’re Hertfordshire Mind Network
We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.
About the role
As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture
As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.
Key Responsibilities include:
Employee Lifecycle
- Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
- Advise line managers on recruitment; selection, interview and safer recruitment
- Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.
Systems, Data & Reporting
- Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
- Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
- Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
- Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated
Employee Relations & Case Management
- Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
- Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
- Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.
Projects & Continuous Improvement
- Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
- Support quality assurance processes in line with National Mind policies and ISO9001 standards.
- Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director
General Responsibilities
- To support any member of the People and Culture team and to cover team absence as required.
- Note taking for meetings as required
- Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
- Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
- Maintain strict confidentiality at all times.
- Undertake any other reasonable duties as required by the Senior Leadership Team.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.


