Community project manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Facilities Officer
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Role Title: Facilities Officer
Salary: £32,891 to £33,819 Pro-rata
Location: Office Based-Chard, Somerset
Tenure: Permanent, Part Time-15 hours per week (Job-Share, afternoons)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have proven experience in the delivery of a professional Facilities Management service?
Do you have Technical expertise in office maintenance and manual handling?
Then we'd love to hear from you!
At ActionAid UK, we’re driven by a bold mission: a world where women and girls live free from violence and discrimination, and can claim their rights. We’re looking for a Facilities Officer to help create the kind of workplace environment that makes that mission possible every single day. If you love making things run smoothly, take pride in high standards, and want a role where your work directly supports people doing life-changing work, this could be the opportunity for you.
Based in our Chard office (with remote support links to our London team), you’ll be the person who keeps our office environment safe, welcoming, resilient and values-led. You’ll be a key point of contact for staff, visitors, suppliers and contractors, making sure our workplace is a friendly and well-managed space. One day you might be coordinating engineers to resolve an urgent building issue, and the next you could be ensuring new starters feel confident about health and safety procedures, supporting office events, or helping colleagues with travel and accommodation arrangements.
This is a hands-on, varied role where you’ll support the day-to-day rhythm of the office while also spotting opportunities to improve how we work. You’ll oversee reception and administration essentials, including managing outgoing mail efficiently and cost-effectively, keeping accurate cross-charging records, and maintaining effective systems for stationery, supplies and office consumables. You’ll play a central role in ensuring visitors are supported with the information, logistics and practical help they need to have a safe and productive stay, and you’ll help keep internal communications flowing by sharing relevant updates around the office.
You’ll also take real ownership of the office environment along side your Job-Share co-worker, working to service levels and agreed processes, listening to feedback, and continuously improving the service we provide. You’ll ensure facilities equipment is secure, maintained and compliant, including items requiring legal checks such as PAT testing, and you’ll maintain accurate asset information. You’ll be a main contact with cleaning services to set clear standards and monitor cleanliness, waste disposal, recycling and supplies, and you’ll organise confidential waste and recycling in line with best practice. From managing deliveries and ensuring the right equipment is in place for moving items safely, to attending the premises out of hours if needed for urgent repairs, you’ll help ensure staff can work confidently and safely. Security and safe working are central to this role. You’ll support building access control, assist with fire and building safety procedures, promote safe working practices, and work alongside security colleagues to support safe travel for staff. You’ll also support the Facilities and Security Manager with information gathering for renewals such as travel and office insurance, and coordinate with our London facilities team where travel and accommodation bookings are required.
We’re looking for someone who brings proven experience delivering a professional facilities management service in a similar environment, with a strong customer service mindset and the confidence to build a positive service culture around them. You’ll have practical technical knowledge of office maintenance, repairs and improvements, and you’ll be comfortable managing supplier relationships, raising orders, and handling associated financial processes. You’ll be organised, calm under pressure, and able to juggle immediate daily needs alongside longer-term projects. You’ll also be someone who can identify risks early and take sensible action to reduce them.
Experience as a First Aider and/or Fire Warden, and experience of manual handling are important for this role, and it’s a bonus if you’ve worked with asset management, in the charity sector, or in office environments aligned to health and safety standards such as IOSH. Most importantly, you’ll share our values and bring a genuine commitment to feminist principles, safeguarding, and creating an inclusive workplace where women and girls’ rights are at the centre of what we do.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Programme Lead
Reporting to: Senior Programme Lead
Location: London
Salary: £27,000
Contract: Permanent, term-time only, full-time
Annual Leave: 50 days paid holiday each year which must be taken during school holiday
“The facilitator is a friend and teacher mixed into one… she gets the reasoning from the teacher and the understanding bit from the friend.” - Power2 Rediscover Young Person
Power2 is a fast growing and energetic children and young people's charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.
With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.
We are looking for new Programme Leads to deliver our programmes so that all children and young people, regardless of their needs, feel they belong and can prosper.
Our new Programme Leads will be trained to deliver all our programmes and will primarily work in schools to support young people, their families, and school staff to ensure that at-risk pupils make the most of their education and improve their life chances. Work will include 1:1 support based in a school or in the community and delivery of Power2’s group programmes. The successful candidates could be based in one school or travel between multiple schools.
The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our facilitators work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education and their future life plans.
Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period.
Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.
Diversity, Equality and Inclusion
Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.
Safeguarding
Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.
Registered Charity
21 - 50
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Programme Lead
Reporting to: Senior Programme Lead
Location: North West
Salary: £23,500
Contract: Permanent, term-time only, full-time
Annual Leave: 50 days paid holiday each year which must be taken during school holiday
“The facilitator is a friend and teacher mixed into one… she gets the reasoning from the teacher and the understanding bit from the friend.” - Power2 Rediscover Young Person
Power2 is a fast growing and energetic children and young people's charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.
With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.
We are looking for new Programme Leads to deliver our programmes so that all children and young people, regardless of their needs, feel they belong and can prosper.
Our new Programme Leads will be trained to deliver all our programmes and will primarily work in schools to support young people, their families, and school staff to ensure that at-risk pupils make the most of their education and improve their life chances. Work will include 1:1 support based in a school or in the community and delivery of Power2’s group programmes. The successful candidates could be based in one school or travel between multiple schools.
The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our facilitators work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education and their future life plans.
Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.
We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period. Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.
Diversity, Equality and Inclusion
Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.
Safeguarding
Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.
Registered Charity
21 - 50
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
Thank you!
Music Youth Worker
We are seeking a passionate Music Youth Worker to use creativity and music to inspire young people, build confidence, and support their personal development.
Position: Music Youth Worker
Salary: £13.85 per hour (London Living Wage)
Location: Burnt Oak, North London.
Hours: Between 9 and 26 hours per week –
- Tuesday 15:35 - 21:15
- Saturday 09:45 - 14:15
- Saturday evenings (paid at a premium of £15.42 per hour)
Closing date: 22nd February 2026
About the role
This is an exciting opportunity for a creative and energetic Music Youth Worker to support young people through high quality music activity. Working as part of a wider youth work and arts team, you will deliver engaging music sessions that are fun, inclusive, and developmental, helping young people explore their creativity and grow their skills.
Key responsibilities include:
- Delivering one to one and group music sessions for young people
- Teaching music skills including instrument tuition, music production and or vocal coaching
- Planning and preparing engaging sessions that respond to young people’s interests
- Supporting young people at all ability levels, from beginners to those considering music as a career
- Building positive, professional relationships with young people, colleagues, and volunteers
- Creating a safe, inclusive and energetic environment during sessions
- Promoting positive behaviour and encouraging participation
- Supporting cross team projects such as performances or showcases
- Adhering to safeguarding, health and safety, and equality policies at all times
- Contributing flexibly across the youth space when required
About you
You will be enthusiastic about music and committed to supporting young people to reach their potential. You will bring energy, creativity, and a strong youth centred approach to everything you do.
You will ideally have:
- Experience delivering face to face activities with young people
- Experience delivering music based activities such as instrument tuition, production or vocal coaching
- Confidence working with young people with diverse needs and backgrounds
- Strong communication and relationship building skills
- A positive, can do attitude and willingness to learn
- A relevant music or production qualification
- Willingness to work evenings and weekends
- A strong commitment to safeguarding young people
About the organisation
The organisation provides a safe, welcoming, and inspiring space for young people to socialise, develop skills, and try new activities. Music, arts, sport and youth work are central to the offer, with a focus on supporting young people to become confident, healthy, and successful adults. The environment is inclusive, ambitious, and driven by a genuine commitment to young people.
Other roles you may have experience of could include; Youth Support Worker, Sessional Youth Worker, Music Tutor, Music Facilitator, Creative Youth Worker, Arts Youth Worker, Music Coach, Community Arts Worker, Performing Arts Assistant, Participation Worker. #INDNFP
If you are passionate about music and motivated by making a real difference in young people’s lives, we would love to hear from you. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We’re looking for a Supply Chain & Administration Planner to join our busy logistics team, helping to keep our warehouse and stock processes running smoothly. This role is perfect for someone who enjoys organisation, problem solving, and seeing the impact of their work in action. You’ll be part of a team that values accuracy, collaboration, and efficiency, and you’ll play a key role in making sure everything from stock deliveries to warehouse systems works seamlessly behind the scenes.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The day-to-day is varied and interesting, from managing stock levels and reporting on performance, to supporting warehouse projects and liaising with suppliers and colleagues. You’ll also get involved in system improvements, helping to make processes simpler and more effective, and ensuring that information is accurate and easily accessible. If you enjoy working with data, solving challenges, and being a key part of a team that makes things happen, this is the kind of role where you can really make a difference.
We’re looking for someone organised, proactive and confident in using IT systems and reporting tools, who enjoys working with others to achieve shared goals. Whether you’re experienced in stock or supply chain management or keen to develop those skills further, we welcome applications from people with different backgrounds and experiences. This role offers a supportive environment where your contribution matters, and where flexibility, inclusion, and collaboration are genuinely valued.
Your contractual place of work will be our Aylesford Warehouse.Your hours will be Monday to Friday 8am to 4pm.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Harris Hill is delighted to be working in partnership with Internet Matters to recruit an exceptional Strategy & Fundraising Director to lead commercial growth and help shape a safer digital world for children.
Salary: £80,000 – £85,000
Location: Hybrid – Blackfriars, London (2 days office-based per week)
Contract: Permanent, full-time
Internet Matters is a not-for-profit organisation dedicated to helping families keep children safe online. Founded by BT, Sky, TalkTalk and Virgin Media O2, and now supported by partners including TikTok, Samsung and Roblox, the organisation is a trusted voice in online safety, reaching over 10 million users globally each year.
This is a pivotal leadership role, reporting directly to the CEO and sitting on the senior management team. You will lead the organisation’s commercial and fundraising strategy, ensuring long-term financial sustainability while driving innovative partnerships and funding opportunities across corporate, grant, philanthropic and international income streams.
Key responsibilities include:
- Developing and leading Internet Matters’ overall commercial and fundraising strategy
- Growing and managing a high-value partnership pipeline with major commercial organisations
- Creating compelling partnership propositions aligned with mission and partner goals
- Identifying and securing grant, project and philanthropic funding opportunities
- Leading strategic initiatives from concept through to delivery
- Working closely with internal teams across Digital & Content, Research & Policy and Partnerships & Marketing
We are seeking a commercially astute and strategic leader with:
- Significant experience in strategy, planning or commercial development roles
- A strong track record of delivering material income growth or commercial impact
- Exceptional relationship-building and influencing skills at senior levels
- Experience developing propositions, business cases and pricing models
- A collaborative leadership style suited to a small, agile and mission-driven organisation
Experience in corporate fundraising or social impact partnerships is desirable but not essential. What matters most is your ability to think creatively, build meaningful partnerships and drive sustainable growth in support of a powerful social mission.
In return, you will join a respected and influential organisation at a time of growing national and global relevance, with the opportunity to work alongside some of the world’s largest consumer brands on critical issues affecting children’s wellbeing online.
For the full job pack, please send your CV to
Deadline: Wednesday 18th February at 9am
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
The Harrow Club
West London | Permanent
Charity People is thrilled to be partnering with The Harrow Club to recruit their new Head of Fundraising and Communications. This is a brilliant opportunity to join a respected, community-rooted youth charity at a genuinely exciting moment of growth. If you're someone who loves building relationships, creating clarity and momentum, and shaping a function with purpose at its heart, this could be the perfect next step.
- Salary: £50,000
- Location: Harrow Club, W10
- Hybrid working: 2 days per week in the office
- Hours: full-time, permanent
About The Harrow Club
The Harrow Club is a longstanding and highly respected youth charity working at the heart of some of West London's most disadvantaged communities. For more than 140 years, the organisation has championed local young people, providing universal youth clubs alongside targeted specialist support for those aged 10-21 who need it most.
Each week, the organisation works with up to 500 young people across six youth club sites and a wide range of targeted interventions spanning education, wellbeing, employability and positive life choices. Their model is rooted in trusted relationships, high-quality programmes, and early intervention - helping young people grow in confidence, overcome disadvantage, and move toward a positive future.
About the Role
This is a strategic and hands-on opportunity to lead and shape The Harrow Club's fundraising and communications activity. You'll drive sustainable income growth, raise the charity's profile, and ensure its story is told with clarity, conviction and heart.
This role will suit someone with ambition, emotional intelligence and a strong sense of purpose - someone excited by the chance to build something meaningful and see their work directly translate into better outcomes for young people.
"We are looking for someone with energy, credibility, and purpose. Someone who is motivated by impact, comfortable with responsibility, and excited by the opportunity to build something that really matters. If you want your work to translate directly into better outcomes for young people and families, I would strongly encourage you to apply.
I look forward to hearing from you." Garnet Johnson, CEO
As Head of Fundraising & Communications, you will:
- Lead the development of a cross-organisational fundraising strategy.
- Build a high-performing fundraising and communications function.
- Position The Harrow Club as a credible, high-impact partner.
- Embed excellent stewardship, strong data practice and compliance.
In this role, you'll be the driving force behind an ambitious fundraising programme, shaping a bold strategy, unlocking new income streams, and building a diverse, future-proof pipeline. You'll lead on high-value bids and forge relationships with trusts, foundations, corporates and major donors, creating compelling propositions that inspire long-term support. You will elevate the charity's profile through impactful campaigns, events and content that bring the Harrow Clubs mission to life.
About you
We're looking for a values-driven fundraiser with a strong track record of securing income across trusts, corporates, major donors and/or foundations. A skilled communicator with excellent writing and relationship-building abilities, you're confident managing multiple projects and leading people to do their best work. You're organised, proactive and committed to the mission of The Harrow Club. Experience in communications, digital engagement, campaigns, or knowledge of GDPR and fundraising regulation would be a bonus.
How to Apply
Please send your CV and a cover letter to from our recruitment partner, Charity People.
Your cover letter should respond to these three questions (max. 350 words each):
- Why are you interested in the role at The Harrow Club?
- What will you bring to the role and the organisation's future impact?
- How do your skills and experience meet the essential requirements?
Recruitment Timeline
- Closing Date: February 15thFebruary
- Shortlisting: February 16thFebruary
- 1st Stage Interviews: w/c 23rdFebruary
- 2nd Stage Interviews: w/c 2ndMarch
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Thank you!
Floating Support Worker
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: Middlesbrough (NE)
Salary: £24,781
Closing Date: 01 February, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
This role focuses on helping adults with complex needs remain securely housed and build stability through proactive, trauma‑informed support. You’ll form strong, trusting relationships; provide practical guidance around housing, benefits, health and meaningful activities; and work flexibly with SHAP and RSAP providers to keep people engaged and moving forward. Using a strengths‑based approach and the principles of Acceptance and Commitment Therapy, you’ll help clients increase confidence, resilience and independence while ensuring support is personalised and accessible.
As Floating Support Worker at our new service in Middlesbrough, you’ll collaborate closely with housing, health, substance‑use and community partners to deliver coordinated, high‑quality support, advocating for clients and challenging barriers when needed. Accuracy in record‑keeping, safeguarding awareness, and the ability to problem‑solve in fast‑paced community settings are essential. This role suits someone solutions‑driven, compassionate and confident working independently—including occasionally during unsocial hours—while staying grounded in dignity, inclusion and client‑led practice.
In this role, you will:
- Provide trauma‑informed, person‑centred support to adults with complex needs in supported accommodation.
- Build trust and engage flexibly to help clients sustain tenancies and prevent repeat homelessness.
- Support clients with housing, health, finances, benefits and meaningful activities.
- Use ACT‑based approaches to build resilience, confidence and psychological flexibility.
- Work closely with SHAP/RSAP providers and multi‑agency partners for coordinated support.
- Advocate for clients and challenge barriers within local services and systems.
- Accompany clients to appointments and maintain accurate, timely records on In‑Form.
- Uphold safeguarding, professional boundaries and safe lone‑working practices.
About You
You’ll bring the ability to engage quickly with adults facing homelessness, mental ill health or substance use, using clear communication, focused support planning, strong risk‑assessment skills and accurate digital record‑keeping to help people sustain tenancies and access the services they need. Working confidently with accommodation providers and multi‑agency partners, you’ll adapt your approach to each person, applying trauma‑informed, strengths‑based practice with resilience, professionalism and strong safeguarding awareness. We’re looking for evidence of supporting people with complex needs (including lived experience), understanding tenancy risk, practising safe lone‑working and demonstrating inclusive, solutions‑focused behaviour in community‑based settings.
What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family‑friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death‑in‑service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.#INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Outreach Worker
Join us to play a vital role in engaging adults sleeping rough in Middlesbrough and guide them towards safety, stability and opportunity.
Location: Middlesbrough (NE)
Salary: £24,781
Closing Date: 01 February, 2026
Employment Type: Temporary
Hours per week: 37.5
About the Role
Join us as an Outreach Worker and play a frontline role in supporting adults experiencing homelessness in Middlesbrough. You’ll be out in the community—often during early‑morning outreach—building trust with people sleeping rough, meeting them on their terms, and connecting them with safe accommodation, health support and opportunities that strengthen resilience and wellbeing. Working within a trauma‑informed, strengths‑based model, you’ll help clients overcome barriers and take positive steps toward stability and independence.
In this dynamic, multi‑agency role, you’ll deliver targeted outreach, attend local drop‑ins, and advocate for coordinated, compassionate responses across housing, health, substance‑use and justice services. You’ll bring experience supporting people with complex needs, confidence in managing risk and maintaining accurate records, and a commitment to safeguarding, equality and person‑centred practice. If you’re proactive, adaptable and motivated by making real change happen, this role offers a meaningful opportunity to do exactly that.
In this role, you will:
- Engage adults experiencing homelessness through targeted street outreach, including early‑morning shifts.
- Build trust and provide person‑centred support across housing, health, substance use, finances and meaningful activities.
- Create SMART support plans, complete risk assessments and maintain accurate case records in In‑Form.
- Work collaboratively with housing, health, justice and community partners to deliver joined‑up support.
- Advocate for trauma‑informed, strengths‑based services and challenge barriers within local systems.
- Support clients to attend appointments, sustain accommodation and improve wellbeing and resilience.
- Uphold safeguarding, lone‑working and professional‑boundary standards at all times.
- Demonstrate flexibility, problem‑solving skills and commitment to equality, inclusion and Depaul values.
About You
Bring strong people‑skills and the ability to engage confidently with individuals experiencing homelessness, mental ill health or substance use, using clear communication, SMART support planning, accurate digital record‑keeping and effective multi‑agency working. You’ll stay flexible during outreach and lone‑working, apply a trauma‑informed and strengths‑based approach, and show resilience, professionalism, safeguarding awareness and a commitment to equality. We’re looking for evidence of supporting people with complex needs (including lived experience), maintaining high‑quality documentation, collaborating with partners and delivering safe, reflective practice in community‑based settings.
What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family‑friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death‑in‑service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.#INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
37 hours per week / £32,565 per annum / fixed-term until 31 March 2027 / working Monday - Thursday 9.00-1700, Friday 9.00-16.30.
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
YMCA works to prevent and disrupt the sexual exploitation of children and young people aged 5-25 across East Sussex, Brighton and Hove, and Surrey.
We are a specialist team of passionate, dedicated professionals who support each other to work in this challenging area.
We deliver trauma informed, consent-based work with young people, schools, statutory services and Sussex Police. The WiSE SOLAH ("safer online at home") project focuses on one-to-one interventions as well as group work, training for professionals and creation of resources to challenge the risk presented from the online space.
We have an exciting opportunity to join the WiSE team as a Child Sexual Exploitation (CSE) Practitioner - SOLAH. We are looking for someone who is passionate about safeguarding children and young people, working creatively around promoting healthy relationships, online safety whilst creating safe spaces for children and young people to be heard.
You will provide early intervention support to children and young people 5-25 years who have been identified as being at risk of sexual or criminal exploitation.
Working primarily across Rye, Eastbourne, Robertsbridge and Hastings, you will support children and young people to stay safe online and within their communities by providing consultation, guidance and professional support to those working directly with individuals at risk of exploitation. As the role involves travel across East Sussex, you will ideally need access to a car and the ability to drive. Your work will include exploring key topics with young people such as risk, healthy and unhealthy relationships, sex and consent, negotiation and assertiveness, protective behaviours, personal boundaries, harmful sexual behaviours, gender identities, and concepts of masculinity.
Key responsibilities are:
- Manage a caseload of vulnerable young people and supporting them to stay safe and leave the influence of perpetrators
- Work with other professionals to deliver tailored care packages and provide consultation
- Maintain accurate case records and contributing to timely reports
- Liaise with Children’s Services, Sussex Police and other agencies to disrupt abuse and support prosecutions
- Deliver training and awareness-raising workshops to professionals and foster carers
- Contribute to strategic development and deputising at relevant meetings
This is a challenging role where children and young people do not always identify the level of risk they are exposed to or the abusive nature of the relationships they are in. The support of victims can be distressing and emotionally demanding for the workers, consequently 1-to-1 clinical supervision, weekly team meetings and regular line management supervision of cases and wellbeing.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
Qualifications, experience and knowledge:
- Qualification in Youth Work/Social Work or equivalent, or comparable experience working with vulnerable young people
- Proven experience in safeguarding young children
- Experience providing casework support young people aged 10 to 25 years old
- Group work experience with young people
- Safeguarding children and young people at risk of serious harm
- Delivering and risk assessing outreach work with young people
- Knowledge of risks posed to vulnerable young people through sexual exploitation and harmful sexual behaviour
CLOSING DATE: Sunday 15 February 2026 at midnight.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
Thank you!
This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.
Our charity is growing again - this time we’re transforming online learning for school food. You’ll help shape and create resources for our new online hub. This hub will become a central point for schools, kitchen teams and caterers to seek inspiration. You’ll be creative and confident enough to work with busy chefs, celebrities and educators who all care deeply about feeding children brilliant school food. This role will sit in our communications team and focus on creating clear, engaging and practical resources that help people take action, whether that is a headteacher looking to improve their whole school to food or a school chef looking to transform their school meals.
You will help turn complex ideas, research and on the ground practice into user friendly content, in a range of formats, that reflects our brand, showcases the work of our chefs, schools, patrons and partners, and puts the wellbeing of children and young people at its heart.
This is a hands-on creative role, well suited to someone starting out in content creation or design who wants to build their skills while helping future generations thrive.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.
Our aim is that schools and the wider school food community can quickly find practical, trusted resources that help them improve food in schools. That might be a headteacher looking for a simple starting point, a school chef wanting a clear guide to implement new practices, or a teacher looking to introduce food education.
Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.
This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
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Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.
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Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).
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Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub’s webpages.
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Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.
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Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well-organised
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Create short videos and films on your phone and capture photography in schools and at events.
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Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.
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Ensure all content follows our brand guidelines, tone of voice and accessibility standards.
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Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.
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Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.
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Support the management of content on the resource hub content management system, including tagging, links and basic SEO.
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Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.
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Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.
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Contribute to wider communications activity, including newsletters, social media and events, as needed.
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Ensure all resources comply with our commitment to equity, diversity and inclusion.
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Help to maintain basic documentation for resource creation, such as user guides and internal process notes.
Essential skills & experience:
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A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.
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You have interest and belief in our mission to improve kids’ health through improving food and food education in schools
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Experience of creating content or resources, through work, volunteering, study or personal projects.
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Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.
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An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).
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Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.
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Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.
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Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.
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Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.
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Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.
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Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.
Desirable skills & experience:
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Knowledge of basic SEO
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Experience in education, charity or public sector comms
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Experience working with children
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Experience of using google drive and trello
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Video editing skills (Adobe Premiere, Final Cut, CapCut)
Benefits
You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February.
Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour.
The deadline for applications is 23.30 on Fri 6th Feb.
Registered Charity
11 - 20
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced health writer and editor?
Do you want to use your skills to help British Heart Foundation (BHF) fund even more scientific breakthroughs and help us save and improve the lives of families and loved ones?
If so, this Health Editor role could be for you!
About the role
We want to reach and support more people with heart and circulatory conditions, helping them feel informed, empowered, and understood.
As a Health Editor, you’ll play a key role in doing this, through creating and commissioning high-quality written, audio and video content to support people with heart conditions.
You will generate ideas and produce high-quality, engaging and accurate content in a variety of formats (e.g. video, quizzes, infographics, interactive tools) across a range of channels (including web, email, print).
Collaborating with colleagues and other teams, you’ll use data and insight to inform the creation and optimisation of content; ensuring the people who need our support are at the heart of everything we do.
About you
As our ideal candidate, you bring experience of writing, editing and proof-reading content (ideally health content) and interviewing people for first-person stories and journalistic features.
With the ability to work quickly under pressure, prioritise effectively and meet tight deadlines, you have experience of creating and/or managing the creation of multimedia content (e.g., video, animation, interactive tools), working on a print or magazine product, and generating and gathering ideas for content (including by audience insight and SEO techniques).
Flexible and open to challenges, you will be great at producing high-quality, engaging and accurate content, collaborating with you team and colleagues across the business.
Able to understand complex medical or scientific materials, you will ideally have a background in health, and/or a good level of science literacy.
Working arrangements
This role is 12 month Fixed Term Contract covering family leave. It is a part time role working 21 hours per week as part of a job share. Ideally working days would include Mondays as a cross-over day between the job share partners but we are very open and flexibility around this can be discussed.
The salary range shown is the full time equivalent and will be pro rata for part time hours.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this Internship
The Youth-Led Digital Campaigns Internship role is a twelve-month paid internship beginning in March 2026.
The Jack Petchey Internship development programme is designed for young people who are leaving further or higher education and starting out in the youth/charity sector - or young people who are looking to transfer into, or take their next career step in, the youth/charity sector.
The funding provides support to young people in London and Essex. We would therefore expect applicants to have a strong connection with London and ideally be currently living in or close to Croydon where our work is located.
Main purpose of this role:
We are looking for someone creative, confident and passionate about empowering young people. You will play a hands-on role in both the delivery and development of digital and media-based opportunities for young people, while helping to shape and deliver Reaching Higher’s youth-led digital fundraising and media strategy.
This internship will give you the chance to gain valuable experience across media, marketing, and youth work-alongside training, mentoring, and networking opportunities with other interns from youth organisations across London and Essex.
We are looking for applicants with some experience in the youth work sector (this could be in a voluntary capacity). The successful applicant will understand our organisational values and culture and demonstrate a strong desire to contribute to Reaching Higher’s vision to empower young people to be leaders of their own lives.
Registered Charity
11 - 20
Reaching Higher challenges young people to be leaders of their own lives.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.
MAIN DUTIES:
- To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
- To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
- To uphold organisational values, promoting Beacon’s social goals through each area of your work.
- To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
- To undergo a minimum of 12 hours of professional development each year. To foster an atmosphere of continuous learning and development.
- Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our objectives.
You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner and represent them in situations that may at times be highly emotionally charged, always upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
The nature of the role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. Some evening and weekend work will be expected. The ability to travel long distances with overnight stays on a frequently (weekly) basis is a key requirement of the role.
MAIN DUTIES:
1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.
IMPORTANT NOTE: a majority of assessments will take place in person at various locations across England. Therefore this role involves frequent (most weeks) long-distance travel and overnight stays within the UK, sometimes with only a few days’ notice. Applicants also need to be comfortable working from home in between traveling.
- To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To manage personal travel arrangements in line with company policies and procedures.
- To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
- To prepare factual written submissions and reports for clients and relevant Integrated Care Boards.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
- To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
- To uphold organisational values, promoting Beacon’s social goals through each area of your work.
- To manage your own caseload and work independently within the boundaries of Beacon policies.
- To foster an atmosphere of continuous learning and development.
- Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the company.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Company credit card, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.