Community responsible officer jobs
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Location: MSSC National Support Centre, London, SE1 7JY
Contract: Full-time, permanent
Salary: Up to £80,000 gross per annum, depending on experience
Closing Date: 22 March 2026
Are you looking for a new challenge where you can have a positive impact on the lives of young people? We’re looking for an exceptional leader with significant experience of youth, volunteering, safety and business support.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.
Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.
We are looking for an exceptional individual who wants to be at the heart of this project to reach more young people through our extraordinary, highly skilled volunteers. This individual will drive quality and consistency across everything we do.
About the role
The Director of Young People, Volunteer & Business Support is a full-time employee of Marine Society & Sea Cadets (MSSC) and reports to the Chief Executive Officer. The post holder is a member of the MSSC Senior Management Team. The post is based at the National Support Centre in London but will require some travel, mostly within the UK, in order to fulfil the responsibilities of the role. The nature of the role will also involve occasional evening and weekend work.
Responsibilities
- Growth, Development & Outreach
- Health, Safety & Environment
- Young People Support & Safeguarding
- Volunteer Support
- Business Support & Legal
- Policy & Impact
Requirements
Knowledge and understanding of health and safety
Knowledge and experience of managing youth safeguarding issues
Knowledge and experience of volunteering and volunteer management
Experience of leading management processes, compliance, assurance and driving change
Experience of leading a large team with strong people management capability and driving high performance including remote management
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles (minimum 2 days per week in the London office)
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with one-to-one counselling
- Employee development
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?
TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.
We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.
Our new Head of Charity will:
- Review the strategy and develop a multi-year implementation plan
- Maximise TVAP’s impact and reach in the community through a focused service offering
- Lead the organisation externally with key stakeholders
- Lead and inspire our dedicated and passionate team of staff and volunteers.
We are seeking someone with proven experience in a senior leadership role, who brings:
- A proven track record of delivering high quality services, achieving change and maximising opportunities
- Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors, staff, funders and partners
- Experience of developing income and an understanding of managing finances
- Experience of leading, managing and inspiring teams in a collaborative working environment
- A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs.
TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.
We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.
If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.
Recruitment Timetable
Deadline for applications: Monday March 23rd 2026
Initial interviews: Week of 13th April 2026
Final assessments: Saturday 25th April 2026
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.
The role
We are looking for an energetic, organised and enthusiastic Corporate Development Officer to join our ambitious Fundraising team. This is an exciting opportunity for someone with experience in corporate fundraising or B2B account management who is confident building strong, long-term partnerships.
You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal.
If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.
Location: Godstone, Surrey
Salary: £28,500 per annum
Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation
Contract: Permanent
Key responsibilities
- Deliver against corporate income targets in line with our fundraising strategy.
- Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
- Steward existing corporate supporters with high-quality engagement, communication and reporting.
- Prepare compelling proposals, pitch materials and partnership agreements.
- Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.
- Maximise corporate volunteering and pro bono opportunities.
- Maintain up-to-date and accurate records using our CRM system.
- Contribute to industry insight by monitoring trends, opportunities and sector developments.
- Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).
About you
Essential Experience & Skills
- At least 1 year in fundraising or B2B account management.
- Ability to build strong, positive relationships with a wide range of stakeholders.
- Experience working to income targets and managing pipelines.
- Strong written and verbal communication skills, including report and proposal writing.
- Good negotiation, influencing, and presentation abilities.
- Excellent organisational skills and the ability to manage a busy and varied workload.
- Confident user of Microsoft Office and CRM systems.
- Strong attention to detail and accuracy.
Desirable Experience
- 2+ years’ experience in corporate fundraising.
- Experience developing pitches and securing COTY partnerships.
- Understanding of disability issues.
- Awareness of corporate fundraising legislation and practice.
Other Requirements
- Full, clean driving licence and access to a vehicle.
- Willingness to occasionally work outside standard hours.
Why work with us?
- A warm, friendly, and creative working environment.
- Opportunities for training, development and personal growth.
- The chance to make a direct, meaningful impact on the lives of young disabled adults.
- Being part of an ambitious organisation entering a period of exciting growth.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Public Fundraising & Engagement
Reporting To: Executive Director of Fundraising
Salary Range: Up to £60,000
Contract Type: Permanent
Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.
Working days/hours per week: 35 per week, 9am – 5pm
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Why this role and why now?
This is a hugely exciting time to join our organisation.
We have recently brought together two £20m organisations – FareShare UK, a national food redistribution charity, and The Felix Project, our London network partner who has made waves across the capital in recent years. We are in the early stages of shaping our future together, while at the same time, developing our fundraising strategy for the next three years – setting the direction for how we grow income, engage supporters and deliver even more impact across the UK.
Public fundraising and engagement will be central to that strategy, and as Head of Public Fundraising & Engagement, you will play a leading role in shaping it.
We already have strong foundations to build on. Recent testing of private site fundraising for both organisations has exceeded KPIs, showing strong public appetite to support our work. We also have the opportunity to learn from The Felix Project’s success in London and explore how proven approaches can be adapted and scaled nationally.
Alongside this, we have a clear ambition to become a destination directorate for fundraisers across the sector – a place where talented people want to build their careers, test new ideas and do their best work.
This newly created role offers a rare opportunity to build on that momentum: helping to shape our three-year fundraising strategy, embedding a new brand, working creatively with network partners, developing new products and propositions, scaling what works nationally, growing mass-market and legacy fundraising, modernising systems and supporter journeys, and bringing together newly merged teams around a shared direction and culture.
This is a role for someone who enjoys building, experimenting, learning from what works and creating something genuinely transformational. If you’re excited by the idea of leading through change and helping create new ways for people to support our cause, we’d love to hear from you.
About the role
The Head of Public Fundraising & Engagement will lead our public fundraising portfolio. This newly created role will oversee Individual Giving and Legacies, Community Fundraising, Mass Participation and Challenge Events, and Fundraising Operations, with five direct reports.
You will be accountable for public fundraising income and performance, whilst also helping to bring together teams, systems and ways of working following the merger. You’ll sit on both the Fundraising Senior Management Team and the organisation’s Senior Management Team, contributing to organisation-wide strategy, decision-making and culture.
You will play a key role in shaping our three-year public fundraising strategy, ensuring it is ambitious, realistic and rooted in audience insight.
Whilst much of the portfolio is delivered through Senior Managers, there is particular scope and opportunity, to shape the future of Community and Mass Fundraising – where we’ve deliberately protected delivery while leaving space for the new Head to define long-term strategy, growth and resource.
You’ll also play a leading role in embedding a new organisational brand once agreed.
What you’ll be responsible for
•Setting direction and growing income
•Champion the growth of long-term sustainable income that supports the organisation’s 3–5-year income ambitions.
•Strengthen our regular giving proposition and performance, embedding a clear strategy for acquisition, retention and lifetime value growth.
•Shape and deliver the organisation’s three-year public fundraising strategy.
•Set the overall direction for public fundraising and lead its delivery.
•Be accountable for public fundraising income, including planning, budgets, forecasting and performance working alongside your Senior Managers and Managers to achieve this.
•Build on strong early signals of public support, including the face-to-face fundraising pilots.
•Learn from proven success from both legacy organisations, including The Felix Project’s fundraising in London, and explore how this can be scaled nationally.
•Drive sustainable growth across the portfolio, balancing short-term delivery with the need to maximise supporter lifetime value.
•Make clear, confident decisions about priorities, investment and risk.
Leading the public fundraising portfolio
•Lead and support Senior Managers and Managers across Individual Giving, Community and Mass, Legacies and Fundraising Operations.
•Bring different income streams together under a joined-up, supporter-centered approach.
•Encourage collaboration, testing and learning across teams.
•Step in where needed to resolve issues, reset direction or move things forward.
A focus on Fundraising Operations
•Provide strategic oversight of Fundraising Operations, ensuring excellent supporter care, compliant processes and efficient income processing across the portfolio.
•Integrate a ‘best in class’ approach to thanking and supporter stewardship across the portfolio.
•Ensure robust fundraising compliance in line with regulation and sector best practice.
•Champion operational excellence, embedding processes and systems that enable sustainable growth.
•Work closely with the Senior Fundraising Operations Manager to ensure visibility and value of the function across the directorate and wider organisation.
Innovation and new product development
•Work collaboratively with colleagues to shape and embed the organisation’s innovation framework within public fundraising, ensuring disciplined testing, learning and scaling.
•Contribute a public fundraising perspective to cross-organisational and directorate innovation priorities, ensuring opportunities are commercially viable and audience-led.
•Lead the development of new fundraising products, propositions and approaches, from ideas through to testing and scale.
•Explore new ways for people to engage and give – particularly in acquisition-led activity such as face-to-face, digital and mass fundraising.
•Use insight, data and supporter feedback to shape and refine new ideas.
•Balance creativity with a commercial mindset i.e. Stopping what doesn’t work and scaling what does.
Shaping Community and Mass Fundraising
• Make a hands-on strategic lead in shaping the future direction of Community and Mass Fundraising.
•Build on recent business planning that has protected delivery whilst leaving space for longer-term strategic choices.
• Identify growth opportunities and test new approaches to help define future operating models.
•Build momentum and organisational confidence in areas with significant untapped potential.
•Increase partnerships with small and medium-sized corporates within Community Fundraising, developing scalable propositions that can grow nationally, working in partnership with network partners.
Working with our network partners
•Play a leading role in shaping how we fundraise with, for and alongside our network partners in the public fundraising space, working closely with the Senior Network Fundraising Manager.
•Work collaboratively to explore ideas, test approaches and unlock opportunities that benefit both the network and the organisation.
•Ensure public fundraising activity reflects the stories and impact of our network partners in a respectful and sensitive way.
Developing high-potential partnerships
•Lead the strategic development of high-profile partnerships including our newly launched three-year partnership with Nectar.
•Work closely with internal teams and external partners to grow reach, impact and value over time.
•Develop and embed a robust a partnership strategy for within public fundraising, to ensure we are maximising opportunities with third party providers.
Shaping our legacy fundraising proposition
•Take a strategic lead in developing our legacy fundraising approach, working closely with the Senior IG & Legacy Manager.
•Shape a compelling legacy proposition linked to our impact, values and volunteer workforce – an area of untapped potential.
•Ensure legacy fundraising asks are integrated into wider supporter journeys and long term planning.
•Build organisational confidence, capability and momentum in this area over time.
Brand embedding and supporter acquisition
•Play a leading role in embedding the new organisational brand across all public fundraising activity once agreed.
•Work closely with colleagues in Marketing & Communications to ensure fundraising needs are reflected in the new brand as it develops over time.
•Support your team to translate brand strategy into practical, high-performing fundraising activity.
Merger transition and CRM
•Play a senior role in the organisation’s merger transition, with particular focus on the Fundraising Transition, working closely with the Fundraising Transition Lead, ensuring that public fundraising’s priorities are reflected in change planning.
•Act as the senior fundraising lead for the implementation of a combined CRM, ensuring public fundraising needs shape system design, data structure, reporting and supporter journeys.
•Work closely with colleagues in digital, data and IT, as well as external partners, to ensure systems support future growth and great supporter experiences.
•Balance business-as-usual income delivery with the demands of transformation and change.
•Help modernise processes and ways of working so the organisation can scale effectively.
Leadership and culture
•Lead and develop Senior Managers and Managers, creating a supportive, inclusive, high-performing and psychologically safe culture.
•Play an active role in shaping organisational culture following the merger.
•Support teams through change with clarity, empathy and pace.
• Help build our reputation as a great place to work for fundraisers – where people feel supported, challenged, proud and able to grow.
•Role model collaborative, values-led leadership.
Organisation-wide leadership
• Attend organisation SMT meetings.
•Contribute to organisation-wide strategy, decision-making and problem-solving.
•Work collaboratively with senior colleagues across the organisation.
•Be a strong, credible voice and advocate for public fundraising internally and externally.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners.
Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.
What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.
If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.
The Key tasks of the role will be be as follows
Summary of Key Main Tasks
- Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
- Manage organisational information systems, records, filing, databases and GDPR Compliance.
- Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
- Coordinate training activities and maintain accurate learning and development records for the entire organsation.
- Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
- Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
- Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times
- You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis.
Please refer to the Job Description attached for a full list of Essential/Desirable criteria.
We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications
Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.
Benefits
- 25 days of annual leave per year (pro-rata if part-time)
- Weekly well-being hour and skills-based workshops.
- Employers Assistance Program providing counselling, financial assistance and mental health support.
- Clinical supervision sessions/refelctive practise.
Please review the Job Advert for full details attached.
What to do next - Please send an updated CV
· An up-to-date CV (no more than 2 pages)
· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role.
Please download and complete the [Equality and Diversity form] and send it to our recruitment email – This form should be sent to us separately. ( attached)
Closing date for Application
Tuesday 17th March 2026 5pm
Interviews
w/c 30th of March 2026
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Coach Core is an education and employment charity that improves the life-chances of under-represented young people across the UK, who experience barriers, discrimination and a lack of opportunities. We help people age 16-24 develop the skills, confidence and knowledge to unlock long-term employment opportunities through the power of sports apprenticeships. Since 2012, we’ve enabled over 1,100 young people to find meaningful employment across 21 UK locations.
Do you have exceptional skills in driving income through mass participation and special events? We are seeking an experienced, events fundraiser who organising events and stewarding supporters so that we can raise vital funds for under-represented young people.We are looking for someone who brings energy, creativity and exceptional organisation to help us deliver events that inspire, engage and raise vital funds for young people across the UK.
In this pivotal role, you’ll join our friendly Fundraising & Marketing team and take the lead on planning, promoting and delivering our challenge events programme – including the iconic TCS London Marathon and Coach Core’s own Sports Days, Golf Day and a 24hr National Three Peaks Challenge.
Your work will put you right at the heart of our mission. You’ll be the person who:
- empowers event participants to hit ambitious fundraising goals
- builds warm, lasting relationships with supporters, sponsors and partners
- ensures every Coach Core event (large or small) is well‑run, memorable and aligned with our values
Behind every successful fundraising event is someone who can hold all the moving parts together…and that’s where you come in. From recruitment and stewardship to logistics, on‑the‑day management and post‑event follow‑ups, you’ll make sure every participant feels supported and every event runs smoothly, safely and on budget.
If you love bringing people together, thrive in a collaborative environment and want to use your skills to help young people achieve things they never thought possible, this is an exciting opportunity to make a real impact.
Salary: £37,332 (FTE) £31,110 actual for 30 hours per week
Hours:30 hours per week – ideally over 4 days (flexible working considered)
Location: London / Hybrid
Holiday:25 paid holiday days per year (plus bank holidays) pro rata plus discrertionary days over Christmas period
Application Closing Date: 5:00PM Friday 13 March
Application Details:
Your application should include:
- A copy of your CV
- A cover letter outlining why you are a strong fit for this role
- Two examples of past work you are particularly proud of, submitted separately, with a short explanation of why you have chosen them and how they demonstrate the skills set out in the job description
At Coach Core, we believe in the power of diverse perspectives. If you come from a different industry or background and bring fresh insights, innovative thinking, and a commitment to our mission, we encourage you to apply, regardless of not meeting all the criteria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Senior Philanthropy Manager to join English National Opera and play a leading role in sustaining and growing our philanthropic income.
This is a highly visible and rewarding role for someone with emotional intelligence, creativity, and discretion. If you’re passionate about the arts and skilled at building relationships that lead to transformative support, we’d love to hear from you.
Requirements:
- Excited about the prospect of working at an innovative company, with accessibility at the heart of everything it does
- An outstanding fundraising professional, with experience securing five and six figure gifts
- Highly passionate and well-versed in the arts, music and opera
- Ability to build positive relationships with internal and external stakeholders, including funders of all kinds, audience members, visiting artists and ENO colleagues across all departments
- Dynamic individual with the ability to work independently, and yet collaboratively within the Development Department
- Supportive colleague willing to share their skills, experience and knowledge with other fundraisers in the Department
- Ability to work with and build excellent working relationships with a wide range of visiting directors, conductors, designers and musicians as well as internal ENO staff
- Confident with technology and experience working with ticketing and CRM Systems
- Excellent verbal and written communication and skills and attention to detail
- Evidence of networking and relationship building at a senior level
- Commitment to professional development with a willingness to develop knowledge, skills and experience
- Excellent communication skills and ability to present complex budgets in a simple manner appropriate to different stakeholder audiences
Benefits:
- 25 days annual leave plus public holidays
- Free/discounted ENO tickets
- Salary sacrifice pension scheme
- Eyecare vouchers
- Employee Assistance Programme
Please see our recruitment pack for more details.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
The client requests no contact from agencies or media sales.
Role: Marketing & Communications Officer
Hours: 37 hours per week
Contract: Permanent
Salary: £28,172 per annum (subject to the outcome of a formal job evaluation process currently being undertaken)
Closing date: 9am Monday 16 March 2026
Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.
We are proud to offer a wide range of benefits, including:
· A warm and welcoming working environment,
· 35 days annual leave inclusive of bank holidays, increasing with length of service,
· Salary sacrifice pension scheme,
· Free car parking,
· Subsidised lunches,
· Cycle to Work Scheme,
· Shopping, leisure and holiday discounts,
· On demand GP,
· Westfield Health - Health Cash Plan,
· Life Assurance,
· A range of Wellbeing initiatives.
The available role
An exciting opportunity has arisen to join our hospice as a Marketing & Communications Officer. You’ll play a key role in sharing the hospice’s work with the people who matter most – our patients and those closest to them, our supporters, volunteers and staff. You’ll use a range of digital and traditional channels to tell powerful stories, promote our services and strengthen our connection with the community.
What are we looking for?:
· A creative digital communicator who knows how to use a range of channels and tools - including CMS platforms and design software to reach and engage different audiences.
· An innovator who enjoys developing new ideas, experimenting with fresh approaches and investing in their own professional development.
· A collaborative team player who will work closely with colleagues across the hospice to support their communications needs.
· A values‑driven individual who embodies our hospice values of Compassion, Accessibility, Respect and Excellence.
This is a hands‑on, creative role. You’ll plan and produce engaging social media content, manage social media and online enquiries, design digital and printed materials, maintain our website and create high‑quality video content. You’ll also work closely with supporters, patients and families to capture meaningful stories that bring our work to life, and you’ll support the development of our internal and external communications using insight and analytics to improve our reach.
This is a full time role working 37 hours per week, on a salary of £28,172 (subject to the outcome of a formal job evaluation process currently being undertaken).
This role will involve having some flexibility to work occasional evenings and weekends. When this is the case, notice will be given and time given off in lieu.
How to apply
To apply for this role, please send your CV and a covering letter demonstrating how you meet the criteria set out in the Person Specification.
The deadline for applications is 9am on Monday 16 March. Interviews will be held on Wednesday 25 March at Wigan & Leigh Hospice, Kildare Street, Hindley.
If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Successful appointments will be subject to a Disclosure and Barring Services Check (DBS) check.
About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Database Officer
England South
£29,235 per annum (pro rata for part time)
Ref: 132REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Bristol hybrid
Contract: Permanent
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement
As the Database Officer, you will take responsibility for the administration of financial transactions from various internal and external sources. You will take the lead on import processes, working with stakeholders to ensure requirements are captured, tested and reviewed. You will be involved in the implementation of integrations between the platforms we use and our supporter database, from recommendations to testing.
What You’ll Be Doing
- Managing the BACS Direct Debit processes, from processing BACS cancellations to preparing payment requests and processing payments, maintaining accurate reconciliations.
- Overseeing all aspects of Gift Aid processing and ensuring accurate record‑keeping.
- Managing and improving data imports across multiple platforms, ensuring accuracy, ongoing monitoring, reconciliation, and correct income coding.
- Producing data‑integrity reports, run routine audits, investigate issues, and recommend corrective actions to stakeholders.
This role is ideal for someone who thrives on improving processes, enjoys collaborative problem‑solving, and uses SQL, Excel and Power BI to drive smarter, more efficient ways of working
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experienced in working with customer relationship management (CRM) systems
- Experience of processing direct debits, financial information and importing/exporting data
- Good experience and knowledge of applicable legislation and ethical codes of practice, BACs, Gift Aid and information security principles and relevant data regulations.
- Good experience of using SQL query and Power Bi.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 March 2026
- Interviews will be held via Microsoft Teams during the 24th or 25th March 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.
Responsibilities
CORE
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Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices
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Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.
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When required, be an active and engaged member of CALMs EDI Supergroup.
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Be a data steward for fundraising, ensuring quality data management.
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Support the fundraising team with financial data queries
Role specifics
Stewardship:
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Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.
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Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities.
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Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required.
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Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.
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Support on the maintenance, optimisation and creation of relevant pages on the CALM website.
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Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations.
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Support the Social Fundraising Manager with ad moderation where required
Operational and administrative support:
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Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM
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Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank.
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Support retention activities, including upgrade, reactivation and loyalty journeys.
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Provide administrative support for acquisition and retention campaigns
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When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)
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Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience.
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Support the teams with finding cost effective travel and hotels to support event delivery.
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Support the Head of Public Fundraising with month end financial reconciliation processes
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Identify and code income across various fundraising platforms.
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Preparing data and uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver
Fulfilment:
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Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.
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Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues.
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Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.
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Run daily checks of the supporter store to ensure order fulfilment can be carried out.
Your profile
Competencies
Essential
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Excellent verbal and written communication skills
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A keen eye for detail
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A high level of computer literacy
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Excellent interpersonal and relationship building skills
Desirable
-
Passion and flair for fundraising
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Data analysis skills
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Comfortable working in a fast-paced, creative and forever-changing environment.
Reports to: Senior Fundraising Manager
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £30k - £35k per annum
A work environment that values creativity, personal growth and collaboration.
The closing date for applications is Friday 20th March 2026.
To help people end their misery, not their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.
The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.
Vision
Everyone feels supported, equipped and able to achieve their potential.
Mission
Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.
Values
Individual
Everything we do is about the individual and what is right for them – no two children, families or schools are the same.
Innovative
We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.
Collaborative
We choose to work with others to find the best solutions – we are stronger together.
Overview
This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.
Working closely with the Finance & Resources Director, this newly created role will be a key member of UP’s Finance team, supporting the charity to successfully deliver the charity’s strategic plan. You will provide accurate financial information, robust accounting controls and support for budgeting and programme costing, helping the charity operate efficiently and sustainably.
This role is ideal for someone with experience in charity or not-for-profit finance, confident in accounting software (Xero) and with strong Excel skills. You will be highly organised, detail-focused, and able to communicate financial information clearly to non-financial colleagues.
The client requests no contact from agencies or media sales.