Community support jobs

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)

Term: Fixed Term until 31st March 2028

Hours: 35 hours per week

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying  with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping  up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Here are some examples of how we help our clients:

In Person Enquiry.

Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.

The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.

The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.

Telephone Enquiry.

Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.

The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.

The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.

As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and  non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

How to Apply

For more information and to apply, please click on the redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of
generalist advice services in Hammersmith and Fulham. We help approximately
18000 people each year with free, confidential, and impartial advice on a wide
range of issues.

Our Assessors are the first point of contact for anyone in the community that
contacts us by phone or in person. The Assessor establishes what the issue is,
ensures that all relevant information is collected, provides information and advice,
and identifies the best next steps, ensuring clients are directed to the appropriate
Citizens Advice Hammersmith and Fulham (CAHF) advice project, or external
agency.

Successful candidates will be supported by our supervisory team to develop the
skills needed to succeed and thrive in the role as well as having access to our
wealth of resources.
This role requires a passion for helping people to work through many challenging
situations. 

Applicants must demonstrate the following,

• Organised focused approach, with the ability to accurately record
• information.
• An ability to use sensitive listening and questioning skills to get to the root
• of the issues and empower clients, whilst maintaining structure and
• control.
• Good IT skills, especially the ability to use databases and navigate websites.
• Ideally you will have experience of delivering advice (Welfare benefits, debt,
• housing and employment) but transferable skills and experience will be
• considered.

To apply, visit our website via the apply button.

We reserve the right to close the applications earlier if suitable candidates are found. If suitable candidates are found so encourage early applications.

Closing Date: 12 Noon Wednesday 20th May 2026
Interview & Test: Interview & Test: Friday 22nd May 2026

Salary: £41,500

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: 8 Month Contract ending on 31 March 2027

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 31 May 2026. 

Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.

Job Information 

The Role

The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference. 

Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities. 

You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues. 

The Team

The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.

It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders. 

About You

You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders. 

You will bring:

• Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
• Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
• Naturally curious and proactive
• A self-motivated, self-sufficient approach to managing your workload
• Strong time management skills, with the ability to manage multiple priorities

More information is available in the candidate information pack, which is available on our website to download.

We are looking for a professional, confident and compassionate person for our Education and Training Officer role. This role is full time, based at either our offices (Stafford or Stoke-on-Trent) with an option for hybrid working, following completion of probation/training.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Education & Training Officer you will be working with a small team within New Era, our support service for domestic abuse. You will be responsible for the education, awareness and training for partners, professionals and the local community. You will be delivering content relating to domestic abuse, with the sensitivity and professionalism as you would expect.

Key Responsibilities:

• Co-creation and continuous review of training content to ensure information is current
• Deliver of online and in person training, in isolation or with other team members
• Undertake administration accordingly - including managing delegates, registers and evaluation

About You:

Ideally, you will be aware of the impact of domestic abuse on families, workplaces and communities, and are resilient to deal with any disclosures and safeguarding matters arising. You will have some experience of developing and delivering multi- agency training and creating engaging presentations. You will be able to create high quality information in an easy to follow format.

You will need:

• Experience of presenting to, training, and developing people.
• Experience of partnership working, engaging with organisations and building relationships.
• Experience of gathering, managing and presenting data in reports and presentations.
• Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Barrow-In-Furness

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role

This role is based in Barrow-In-Furness. You will need to travel to meet clients & work across areas as required.

As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis.

You will need: -

You will have a thorough understanding of domestic abuse and its impact on child victim/survivors.

You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position.

To be successful in this role you should have good IT skills & thorough safe guarding awareness.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Context

Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.

Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose

12 Months Fixed term Contract – Maternity Cover

This is a senior leadership and therapeutic role within Childhood First’s provision of services for children and young people with complex needs. As the Deputy Director, you will work closely with the Director (Registered Manager) to ensure effective leadership and day to day management of the services and community.

What you’ll bring to the role

• Experience of leading a therapeutic care team ideally in a residential care setting.

• Clinical expertise and focus on the planning and delivery of a therapeutic service.

• A high level of communication skills and a methodical approach to work.

• Experience of assessment methods and psychodynamic work with children, adolescents or families.

• A sense of personal resilience and psychological awareness, and the ability to form open and constructive relationships including a willingness to consider self in relationship with others and in terms of impact on the work.

Task

• Support the Director in leading Merrywood House’s Therapeutic Community, ensuring the therapeutic community’s environment remains at a high standard, consistent with Children’s Home Regulations by being responsive to the needs of the children and staff.

• Ensure there is an effective workforce in place to deliver essential services. This includes taking the lead role in rota management and recruitment campaigns.

What we’ll do for you

• Statutory and management training.

• Monthly clinical supervision and weekly staff support groups.

• 25 days annual leave plus public holidays.

• Healthcare benefits and life assurance.

• Up to 6% employer pension contribution.

• Relocation package and recruitment referral scheme.

Closing date: Friday 15 May 2026

Interview dates: Week commencing 18 May 2026

Any offer of employment will be conditional upon satisfactory completion of pre-employment checks, including right to work verification, background vetting, a Disclosure and Barring Service (DBS) check (which may include overseas checks), verification of qualifications, receipt of satisfactory professional references, and medical clearance.

We are looking for an experienced youth worker to join our team and lead our Short Breaks project, which provides activities and support specifically for children and young people who have autism and have low to moderate support needs. Camp Mohawk is a woodland activity centre that provides support to children, young people and families from across the South of England.

The children and young people (approximately 100 individuals) supported by the project are aged 8 to approximately 25 years and are largely independent in terms of their self care but have a variety of social, sensory and sometimes medical needs that mean it is very difficult for them to participate in mainstream activities. Our Short Breaks service offers after school activities (in 3 age groups) on Tuesdays and Thursdays in term time, as well as full days of activities once per week in school holidays. These activities give the young people essential social opportunities during which they are supported with things they find challenging, encouraged to express their natural personalities and explore and develop their interests. During these sessions they can receive support to develop their social skills if that is what they need, and can take part in fun activities with their peers. The groups generally cater for between 10 and 20 young people per session.

To be a good fit for this role, you will need to be an exceptional and dedicated childcare / youth worker who has proven experience of supporting and safeguarding children and young people, particularly those who have autism. You should have experience of planning inclusive activities, managing budgets and supervising teams of staff. The role is very much a ‘hands on’ role working directly with the project beneficiaries for the majority of the post hours - you must be able to commit to working the majority of Tuesday (16.00 - 19.30) and Thursday (18.30 - 22.00) evenings in term time, and at least one full day (09.00 - 17.30) per week during school holidays, with the exception of the Christmas holidays when the centre is closed. You will work 10 hours per month on project associated admin which can be undertaken remotely and largely at times that suit you. You must have a full UK driving license and access to a reliable vehicle that is insured for business use. Camp Mohawk is not easily accessible by public transport, whilst some Short Breaks activities take place at off site locations in Reading, Wokingham, Maidenhead, Bracknell, Slough and surrounding areas.

The current post holder also works in the role of Duty Manager for other school holiday days / term time weekend days. This aspect of the role, which will be an optional add on to the Short Breaks Coordinator role with negotiable hours, would be undertaken on a rotational basis with our 4 other Duty Managers. The role involves overseeing the daily delivery of general Family Sessions which support families who have children of all ages and who have a wide range of special needs and disabilities. In this role you will guide and supervise a team of support staff and volunteers through set up of the facilities at the start of the day, oversee the smooth and effective delivery of the service and support families during their visits, work effectively within our Safeguarding Lead Team, and supervise the cleaning and close down of facilities once the session has completed.

For full job description and person specification please see the attached application pack. Informal enquiries prior to application to discuss the role requirements, and applicant requirements in terms of hours and salary, are welcomed.

The successful applicant will be required to undergo all checks and training in accordance with our Safe Recruitment policy including enhanced DBS check, satisfactory references and Right to Work check.

Location: Home Based in Hillingdon, Hounslow or Ealing

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice

• Make best use of time in providing an effective client service

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

What you’ll bring:

• Background and/or current experience in health and social care

• Experience of providing health and social care information through a range of channels

• Well-developed telephone skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area covered by the role (West London) with the ability to travel and work flexibly 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from 3 June 2026 via google meet.

The successful candidate will be required to:

• Live in the area specified - West London boroughs of Hillingdon, Hounslow or Ealing, and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on Saturdays and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Director of Service Delivery is a senior leadership role responsible for ensuring Emerging Futures’ services are safe, high‑quality, and financially sustainable nationwide.

The role oversees supported housing for people experiencing homelessness and substance use, as well as community‑based coaching, peer support, and therapeutic programmes.

The postholder will lead large, geographically dispersed services through change and growth, using a compassionate, trauma‑informed, and values‑led approach alongside strong accountability and data‑driven decision‑making. At a pivotal time for the organisation, the role focuses on strengthening systems, leadership capability, and assurance in response to regulatory change and organisational learning.

This is a home‑based role with significant national travel, providing visible leadership and building strong relationships across diverse, remote teams.

The Centre for Emotional Health is recruiting for a Training Administrator to work with our friendly and nurturing team, administering The Centre for Emotional Health’s trainings and assisting with customer relationship administration.

The Centre for Emotional Health is a national charity dedicated to everyone living an emotionally healthy life. We provide training for local authorities, family hubs, prisons, schools, workplaces and communities. We advocate nationally for the importance of good emotional health. All our work, including all the training we deliver, is underpinned by The Nurturing Programme.

We are looking for an organised individual with strong communication skills, attention to detail, and experience of a variety of IT systems. The successful applicant will be responsible for managing the administration of The Centre for Emotional Health’s trainings pre- and post-training delivery, working as part of a busy Operations and Finance Team, and assisting our Business Development and Programmes Teams with customer relation tasks. You will enjoy working collaboratively and will feel secure in managing a fast-changing, busy workload as part of a wider team.​

Key responsibilities:

• Coordinate and administer all The Centre for Emotional Health trainings, overseeing bookings, venues, online training delivery, trainer, customer, and colleague liaison, and pre- and post-training documentation.
• Manage training communications and trainee feedback systems, maintaining accurate records and sharing information with customers and colleagues
• Nurture customer relationships in line with our organisational values, responding to queries by email and phone, and maintaining our website and CRM database.

The closing date for applications is 9am, Tuesday 19th May.

Interviews will take place Friday 22nd May at The Centre for Emotional Health’s office.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission and as part of the new fundraising strategy the Fundraising and Audience Development team recognises that there are efficiencies within fundraising operations that need to be identified and implemented – this role will be critical to delivering that. 

Within the Fundraising and Audience Development team the post holder will work closely with peer managers on areas such as supporter journey planning, developing CRM integration with platforms such as MailChimp for integrated marketing opportunities, providing accurate and useful reporting and CRM dashboards, and processes for prospect research and pipeline management. This role has line management responsibility for the Fundraising and Engagement Administrator.

This role would suit someone who has experience of fundraising operations, supporter care or database functions within a fundraising team. The successful candidate will want to work in a role where they can use their experience to really shape and improve fundraising operations and have both immediate and long-term positive impact on income generation.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please contact THINK Recruitment and our team will support you.

Closing date for applications: Midnight Tuesday 2nd June 2026 

Interviews are expected to be held on Thursday 11th June 2026 

Regional Development Officer (RDO) - Midlands 

Location: Midlands (home-based with travel and use of hot desk office in Midlands) 
Salary: £35,100 FTE (£18/hour £21,060) 
Contract: 2-year fixed term (22.5 hours/week) 
Reports to: National Fundraising & Development Manager 

This is not an administrative role. It is comparable to: 

• Regional Development Officer (charity sector)

• Community Development Officer

• Partnerships / Outreach Officer

• Network Growth or Membership Development roles

The role combines business development, community engagement, and programme delivery, with clear responsibility for growing Phab’s national footprint and reputation. 

Why this role matters  

This is a rare opportunity to build something meaningful from the ground up. 

You’ll be the person who brings Phab to new communities—connecting disabled and non-disabled people, creating life-changing social opportunities, and building a network of clubs that transform lives. 

We’re looking for someone who thrives on meeting people, spotting opportunities, and making things happen—someone who can walk into a room, inspire others, and leave with new partners, volunteers, and future club leaders excited to get involved. 

If you’re energised by purpose and disability-inclusion, love being out in the community, and want to play a key role in growing a national charity’s reach—this role is for you. 

Role Purpose  

To grow and strengthen the Phab network by: 

• Launching new Phab Clubs in underserved areas in the Midlands 

• Supporting and energising existing clubs

• Building strong regional relationships that drive participation, partnerships, and sustainability

A critical part of this role is identifying and supporting outstanding Club Leaders—the individuals who make clubs thrive. 

What success looks like (2-year targets) 

Year 1: Establish & Build Momentum 

• Launch 3–5 new Phab Clubs in priority areas

• Identify and develop a pipeline of future club leaders and volunteers

• Build relationships with local authorities, schools, disability organisations, and community groups

• Visit and engage with existing clubs in the region to strengthen relationships and identify growth opportunities

• Generate local funding or in-kind support for new and existing clubs

• Represent Phab at key regional events and networks

Year 2: Grow & Sustain 

• Support Year 1 clubs to become fully sustainable and independently run

• Launch an additional 3–5 new clubs or affiliate groups

• Increase membership and engagement across existing clubs

• Develop regional partnerships that provide ongoing referral pathways (e.g. professionals, services, schools)

• Contribute to income generation (grants, partnerships, training opportunities)

• Establish a strong regional identity and presence for Phab

Key Responsibilities  

1. Network Growth & Club Development 

• Identify areas of need and actively develop new Phab Clubs

• Recruit, mentor, and support Club Leaders and volunteer teams

• Set up clubs alongside the club leaders (venue, structure, governance, initial membership)

• Build relationships with professionals (e.g. SEND services, social workers, educators) who can refer members

• Reconnect with former Phab participants and supporters to re-engage them

2. Supporting Existing Clubs  

• Regularly visit and engage with existing clubs

• Identify challenges and opportunities, offering practical support

• Encourage growth in membership, activity quality, and sustainability

• Share best practice and connect clubs to wider opportunities (training, funding, events)

3. Community Engagement & Partnerships 

• Act as a visible, energetic ambassador for Phab

• Attend networking events and build strong regional relationships

• Develop partnerships with community organisations, corporates, and funders

• Promote Phab’s wider offer (Phab ACTS training, Phab Adventures, events)

4. Income & Sustainability 

• Identify and secure local funding opportunities

• Support clubs to access grants and sponsorship

• Contribute to Phab’s broader income generation strategy

5. Internal Collaboration & Delivery 

• Work closely with Marketing, Fundraising & Development, and Charity Support teams

• Use CRM (Beacon) to track engagement, contacts, and progress

• Contribute to planning and delivery of regional and national initiatives

Experience & Background  

We are looking for someone who has done this kind of work before, not just worked “in charity or business”. 

Essential experience: 

• Experience in community development, outreach, or network growth

• Proven track record of starting or growing initiatives, projects, or groups

• Experience building partnerships and engaging external stakeholders

• Experience recruiting, supporting, or managing volunteers or community leaders

• Experience working in or alongside disability, inclusion, or community services

• Knowledge of UK charity landscape and safeguarding/good practice

Desirable: 

• Experience setting up or running community groups, clubs, or programmes

Experience securing local funding or sponsorship

Equal Opportunities, Equity, Diversity & Inclusion

Phab is committed to creating an inclusive organisation where disabled and non-disabled people can thrive together as equals. We actively welcome applications from people of all backgrounds, lived experiences and identities, particularly disabled people and those who are underrepresented within the charity sector.

We believe diversity strengthens our organisation and helps us better support the communities we work alongside. Recruitment decisions are made based on skills, experience, values and potential, and we are committed to ensuring a fair and accessible recruitment process for all applicants. 

Reasonable adjustments will be offered throughout the recruitment process and during employment. If you require any adjustments to support your application or interview, please let us know. 

As a Regional Development Officer, you will play an important role in promoting inclusion, accessibility and equality across our network of clubs, projects and partnerships. 

Safeguarding Statement 

Phab is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff, volunteers and partners to share this commitment and to uphold a culture of safety, dignity and respect. 

The successful candidate will be required to work in line with Phab’s safeguarding policies and procedures and may be subject to an enhanced DBS check, depending on the nature of the role and responsibilities. 

We are looking for someone who shares our values of inclusion, respect, integrity and participation, and who is committed to helping create safe and welcoming environments for everyone involved in Phab activities.

Who we are

Hospice at Home’s skilled team of Registered Nurses and Healthcare Assistants provide our exceptional core services of palliative and end of life care and support people in their last year of life also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria

Job Summary
We are seeking a dynamic and experienced Major Gifts & Individual Giving Lead to join our fundraising team.

This role leads the operational development of Hospice at Home Carlisle and North Lakeland’s Major Gifts, Individual Giving and Legacy programmes, and support in the development of Trust & Foundation applications.

As a new area of focus for the organisation, the postholder will be responsible for designing, launching and growing a full supporter journey for individual donors—from regular giving through to mid‑value, major gifts and Legacy giving. They will build and manage a strong pipeline of donors and prospects, cultivating long‑term philanthropic support for the charity.

The role also carries responsibility for developing strategic corporate partnerships with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) alignment, and values‑led partnerships that deliver sustainable mutual benefit.

They will drive the charity’s communications and supporter experience. Working with the wider fundraising team, the postholder will help design and deliver a communications plan, oversee development of social media, maintain website content, and produce print and digital materials to support fundraising and raise awareness of fundraising opportunities.

Key Responsibilities

• Lead Individual Giving, major donor, legacy and Trust & Foundation income streams.
• Develop and steward high‑value supporter and corporate relationships aligned to charity values and ESG.
• Produce compelling fundraising communications, proposals and impact reporting.
• Use insight and performance data to drive income growth and supporter engagement.
• Line manage fundraising operations and ensure effective systems, reporting and compliance.
• Work collaboratively across the organisation to deliver integrated campaigns and strong supporter journeys.
• Act as a professional ambassador, building relationships within the community and with partners.

Essential Requirements

• Degree‑level qualification (or equivalent experience) and GCSE English and Maths (or equivalent)
• Significant experience delivering major donor, individual giving, legacy and/or corporate fundraising, with a track record of securing substantial or multi‑year income
• Proven ability to develop and deliver fundraising strategies, programmes and compelling cases for support
• Excellent relationship‑building, communication and presentation skills, including handling sensitive conversations
• Strong analytical capability, using data, insight and CRM systems to inform decisions and improve performance
• Confident, creative and persuasive storyteller across written and verbal communications
• Experience building new programmes and partnerships, including CSR/ESG‑aligned corporates
• Ability to manage people, priorities and multiple deadlines effectively
• Strategic, detail‑focused, proactive and resilient, with a strong values‑led and supporter‑centred approach
• Sound knowledge of fundraising regulation, GDPR and best practice
• Full UK driving licence, access to a vehicle, and willingness to work occasional evenings/weekends

Desirable

• CIOF Certificate/Diploma or specialist fundraising training
• Communications or marketing experience
• Experience within the charity, hospice or healthcare sector

Our offer to you:

• Salary £28, 645.50 - 37.5 hours per week
• Contributory pension scheme
• 25 days annual leave plus Bank Holidays
• Annual leave purchase scheme
• Enhanced Employee Assistance Programme (EAP) covering you and your immediate family over 18
• Learning & Development opportunities
• Volunteer ‘Give a Day’
• Mileage allowance
• Free onsite parking at Head Office
• Cycle to work scheme
• Flexible Working and Family friendly policies and procedures
• Staff complementary therapy days
• Onsite (head office) employee counselling
• Wellbeing focus including specialist wellbeing room
• REAL job satisfaction – knowing that your work means something and your contributions matter

How to apply:

For acopy of the full Job Description and Person Specification please contact us.

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including full work history and a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us before 23:00 Wednesday 20 May 2026.

This job advertisement may close earlier than the stated deadline if exceptional candidates are identified earlier in the process, so we encourage all interested applicants to submit their applications as soon as possible.

Interviews will be held in person in two stages at Valley Court, Dalston, Cumbria - 1st stage interviews will be held on Thursday 28 May 2026 and 2nd stage interviews will be held on Friday 05 June 2026. Pre-screening calls will take place where there are a high number of quality applications.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.

GM Moving is seeking to recruit an individual with purpose, passion, and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.

Hours: 37 hours per week

Salary: £40,777 - £48,226 p.a. (NJC Spine Points 30 – 37). Salary to be at entry-level except for exceptional circumstances.  

Contract:  1 year fixed term (maternity cover)

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport, and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.

It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.

This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.

We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.

The Recruitment Pack (which includes the Job Summary), Application Form and Equal Opportunities Monitoring Form, are available to download from our website. Please complete your personal statement with close reference to the Our Ideal Candidate section of the Job Summary.

Closing date for applications: Sunday 31 May 2026 (midnight) 

Interview date: Monday 15 June 2026 (possible alternate date Thursday 18 June 2026) - If you are unable to attend the scheduled interview date, please highlight this in your application when submitting.

No CVs or agencies.