Community works jobs

Location: preference for London-based, possibility for elsewhere in the surrounding area, with 2 days per week attendance in our London office required 

Role: Permanent

Salary: £40,000 plus 10% employer-contributed pension; 4 day full-time work week (Monday – Thursday) 

About us 

Established in 2021, Opportunity Green is a fast-growing not-for-profit organisation that helps to identify and unlock opportunities to tackle climate change. We build ambitious coalitions, support climate vulnerable countries in international negotiations and find innovative legal pathways to fight climate change.

The Operations team is key to the success of Opportunity Green, enabling the team to carry out their work. It is headed by the COO and includes a Finance Manager, Operations Coordinator and People and Culture Manager, who will line manage this new role - a People and Culture Officer to support the continued growth of Opportunity Green.

What’s the role? 

The People and Culture Officer will support our People and Culture Manager with delivering the full HR portfolio for the organisation. You will coordinate recruitment of new colleagues, own the process and ensure OG hiring practices are followed, while working closely with other managers. You will coordinate our internal HR and recruitment systems and processes.

This role will also support the wider team (currently 25 people in the UK, two in Belgium and one in Ireland) with day-to-day queries and help them understand our policies and processes. There will be opportunities to contribute to organisation-wide projects such as pay and benefits reviews or learning & development initiatives under the direction of the People & Culture Manager.

We are looking for an empathetic team player who shares OG values and is committed to centring Equity, Diversity and Inclusion principles in their work. This is a fantastic role for someone who wants to combine their passions for people and climate and is happy to turn their hand to many different tasks. You will therefore need to be a great collaborator who is used to multitasking and responding to situations as they arise. 

About the candidate 

We are looking for a candidate with: 

• Empathetic, people-first approach to HR, and ability to support a growing organisation. 

• A passion for using their skills to tackle climate change and advance climate justice.

Skills and experience: 

• CIPD or equivalent qualified, with knowledge of employment law and HR best practices through relevant work experience, ideally in the charity sector. 

• People-centred approach to HR, with a practical, solutions-focused mindset. 

• Ability to build and manage relationships with colleagues across the organisation and external contacts and suppliers.

• Active listening skills, with the ability to work collaboratively with a range of stakeholders.

• Ability to work proactively and independently and manage workload effectively. 

• Demonstrates good judgement and takes responsibility for delivering outcomes within their area of work, escalating issues where appropriate. 

• Strong analytical and problem-solving skills. 

• Knowledge of HR and recruitment systems. 

• Experience of coordinating recruitment and onboarding of staff. 

Diversity and inclusion 

Diversity and inclusion are important principles at Opportunity Green. We believe that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices, and we are striving to ensure that a variety of voices and experiences are included in our organisation. Our commitment to diversity and our parental leave policy are available to view on our website, here. 

We will consider all applicants who meet most or all of the essential competencies regardless of their identity or background. That said, we know that diverse candidates may be reluctant to apply for jobs where they don’t meet 100% of the criteria outlined in the job description. We encourage anyone to apply who can demonstrate the variety of skills and experiences relevant to meeting the requirements of this role.

We recognise that many diverse experiences and perspectives are not represented in our current workforce, and are seriously underrepresented across the non-profit sector in general, and as such, we particularly welcome applications from people with disabilities, non-white people, people from marginalised backgrounds, and members of the LGBTQIA+ communities. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified.

To learn more about our application process and receive advice on how to prepare in such a way as to showcase your full potential, please find our Application Guide here. 

What we offer 

The successful candidate will be offered an annual salary of £40,000 plus 10% employer-contributed pension. Please note that Opportunity Green has fixed salary scales, with the possibility of step increases with strong performance. When hiring we always hire at the bottom of a band and do not enter negotiations with new employees as negotiations have been historically shown to disadvantage women and minorities. 

We take our team’s well-being and professional development seriously. In addition to a competitive salary, we offer:

• A commitment to work/life balance, with a 4-day work week at 28 hours. 

• A generous holiday entitlement of 20 days’ holiday per year, plus bank holidays and office closure between Christmas and New Year’s that does not count towards your holiday entitlement (and expectation that you fully disconnect when taking time off). 

• A market-leading pension of 10%.

• A progressive family leave policy, including 26 weeks’ paid leave for both parents, as well as other support. 

• Lots of flexibility within a hybrid working arrangement, with regular opportunities to come together as a team. 

• Support for your professional development as part of Opportunity Green, with a budget to support your learning & development plus opportunities to lead projects, publish content, learn from experts, work directly with policymakers and stakeholders, and take part in conferences and events. 

However, it is important to note that while this role is permanent, employment is always reliant on Opportunity Green continuing to receive philanthropic support from our funders, which we expect every member of the team to play their part in working towards. 

How to apply 

To minimise the risk of unconscious bias, we ask that applicants remove certain identifying elements from their CVs. If you do not remove these details, we reserve the right to withdraw your application from review.

• Photos 

• Name – if needed, please use ‘Applicant’ 

• Age 

• Email and/or phone number 

We also reserve the right to withdraw your application from review if you use AI tools such as Chat GPT to complete the sift questions / write your CV.

Unfortunately, if you do not already hold a permanent right to work in the UK, or require sponsorship to continue working in the UK, Opportunity Green will not be able to consider your application. 

The closing date for applications is 2 March 2026 at 9am GMT. 

We actively encourage applicants to reach out if there are any reasonable adjustments we can make to help them demonstrate their full potential in the hiring process. 

Please get in touch and we can discuss how to best make the recruitment process as accessible and comfortable for you as possible.

You can read our application guide on our website. 

What happens next? 

Shortlisted candidates will be invited for an online interview to discuss their experience and suitability for the role. After this, candidates that are most suitable for the vacancy will be invited for an in-person interview in our London office, for which there may also be a short task. Travel will be reimbursed for non-London-based applicants (within the UK).

Online interviews are likely to take place w/c 16 March. In person interviews will take place in London later in March. 

We reserve the right to ask for references during the recruitment process. 

If you have any questions, or you need any reasonable adjustments at the application stage, please contact us.

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

Full training and mentoring will be given and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. If this sounds like something you’re interested in, then apply today!

This is a fantastic hybrid working opportunity with a flexible organisation.

Position: Case-handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: Starting salary £34,099.

Contract: Permanent

Closing Date: 10:00am, 02 March 2026

Interviews: Week commencing 13th April

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

About the Organisation

Join an organisation with a vision where students are always treated fairly and the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life and work experiences, and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation?

Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Deputy Head of Service for Performance & Quality you will:

• Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
• Produce management information, impact analysis, service modelling & customer-focused performance tools
• Monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
• Be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
• Work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)

Key Responsibilities:

• Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
• Developing & iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery & performance data
• Delivering insights & actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Learning Support Assistant (LSA) – Autism / SEND

Ambitious About Autism is recruiting a Learning Support Assistant (LSA) to support autistic children and young people aged 4–19 at TreeHouse School (Ofsted Outstanding) specialist school in Muswell Hill.

• Full time, permanent (term time only)
• Hours: 8.45am – 4.35pm
• Salary: £26,638 – £28,005 per annum (paid across 52 weeks)
• Location: Muswell Hill, North London (N10 3JA)
• Start date: February 2026 (flexible depending on notice period)

Please note, this role may not meet Skilled Worker visa sponsorship criteria.

You will work 1:1 with autistic pupils, supporting them to access the curriculum while building independence, confidence, and self-esteem through classroom learning and community based activities. This role includes personal care.

This role is ideal for candidates with experience or interest in:

• SEN / SEND
• Autism
• Learning Support Assistant or Teaching Assistant roles
• Care, youth work, education, or psychology backgrounds

What we offer:

• Term time only working (paid across 52 weeks)
• Autism specific training and ongoing CPD
• Supportive leadership and a strong wellbeing culture
• Varied, meaningful work with real impact
• Full benefits package: please see our website

The official internal title for this role is Specialist Teaching Assistant, but it is advertised externally as Learning Support Assistant to reflect the nature of the role and maximise reach.

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Copywriter and Editor

Job reference: REQ000965

£37,581pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re looking for an exceptional Copywriter and Editor to bring powerful storytelling, sharp creative thinking and impeccable craft to one of the world’s most recognised environmental organisations.

In this role, you’ll be responsible for producing and refining written content across our channels, helping bring our work and impact to life. You’ll write and edit a wide range of content, from fundraising and brand campaigns to social media and science and policy reports, adapting tone and style for different audiences while staying true to our brand.

What You’ll Do

• Create standout copy for brand campaigns, digital channels, social content, fundraising materials, and publications

• Turn complex topics into engaging, accessible narratives that inspire action

• Collaborate closely with designers, content creators and storytellers to develop integrated creative ideas and concepts.

• Champion WWF-UK’s verbal brand and editorial consistency

• Deliver high-quality written content for key science and policy publications

• Keep your finger on the pulse of creative, cultural and digital trends

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Proven experience in professional copywriting and editing, ideally within a charity and/or consumer brand environment

• Excellent command of written English, with strong grammar, editing and storytelling skills

• Experience creating content across multiple formats and platforms, including web, social, email, print and campaign materials

• Ability to communicate complex issues in a clear, accessible and engaging way

• Strong attention to detail and commitment to accuracy and quality

• Ability to manage multiple deadlines and priorities in a fast-paced environment

• Strong interpersonal skills and confidence working collaboratively with a range of teams

• A clear commitment to WWF-UK’s mission, values and ethical standards

Desirable

• Experience in digital content production, including social media and web content

• Understanding of SEO, AI and web content optimisation

• Experience using AI tools to support copywriting and editing

• Experience managing freelancers or agencies

• Experience working in a charity, purpose-led or complex stakeholder environment

Why WWF UK

Your words can help bring our world back to life.

Your words can inspire millions of people to protect and restore nature.

Your words can help people take climate action to benefit their lives and their communities.

This is creativity with purpose, where every idea, headline and story matters. 

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

We are reviewing applications on a rolling basis and will close the role once we’ve found the right person. If this sounds like you, we encourage you to apply as soon as possible.

Application closing date : 01/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway.

Sounds great, what will I be doing?

You will be co‑producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person‑centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance‑misuse risks and mental health relapses. You will also take on caretaking and housing‑management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co‑production, and be able to design activities that reduce anxiety, build confidence and support self‑defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co‑produce support plans, use MS Office and case‑management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets.

£37,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs.

You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

1. Leadership, Staff Line Management and Culture
* Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values.
* Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing.
* Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention.
* Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities.
* Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities.
2. Operational Management, Performance and KPIs
* Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring.
* Monitor service performance against local and organisational targets, taking action to address underperformance where required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Ability to lead and motivate staff in a transparent and consistent
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential:
* Experience of managing accommodation-based services and resources and delivering to budget and performance targets
* Experience of supervising staff teams supporting young people in/leaving care
Desirable:
* Other relevant professional memberships and/or specialist qualifications
* Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

This is your chance to use words to drive change — turning complex global campaigns into clear, compelling stories that move people to act.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

As part of our in-house Creative Studio, you’ll help shape how Greenpeace shows up in the world. From high-profile campaign messaging to major reports, supporter communications and advertising copy, your words will inform, inspire and mobilise.

A strategic and audience-led writer, you’ll translate complex political and scientific issues into powerful narratives that cut through. Working collaboratively with designers, creative producers and campaigners, you’ll ensure that copy and visual storytelling work seamlessly together — delivering work that is bold, rigorous and unmistakably Greenpeace.

You’ll lead the planning and execution of major editorial projects, take ownership of high-stakes campaign materials and supporter communications, and help evolve and safeguard our house style and tone of voice across the organisation. Whether drafting web copy, shaping scripts for multi-channel outputs, or interviewing contributors for our supporter newsletter, you’ll bring clarity, creativity and precision to everything you produce.

This is a role for someone who thrives in a fast-moving creative environment, enjoys working from idea through to execution, and understands how language can be used strategically to influence audiences — from committed supporters to political decision-makers.

Location: Islington, London. This role offers hybrid working, with regular attendance in the office to collaborate with the Creative Studio team. Reasonable adjustments as well as specific office-based needs will be considered for those with long term health conditions and disabilities.

You'll have                                                                                                                       

• Significant experience of writing, editing and proofreading within an in-house creative team or agency environment.
• A track record of leading high-quality copy and editorial projects across multiple formats — including major reports, high-volume supporter communications and campaign materials.
• Experience of turning complex or technical information into clear, persuasive and audience-appropriate narratives.
• Strong collaboration skills and experience of working closely with designers and creative teams from concept through to delivery.
• Excellent organisational skills and the ability to manage multiple priorities and deadlines in a fast-paced environment.
• A deep understanding of tone of voice, brand consistency and ethical storytelling.
• A commitment to accessibility, inclusion and continuous improvement in written communications.
• An interest in campaigning, environmental justice and non-violent direct action.

We give you
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity
We want our team to reflect the diversity of the communities we work alongside. We’re committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

We know the environmental sector has further to go when it comes to representation. We particularly encourage applications from people of colour, disabled people, and people who identify as working class now or in the past. This is a priority for us, as reflected in our representation targets and our approach to diversity, inclusion and anti-racism.

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply – you might be exactly who we need. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

Closing date: 9am on 9th March 2026.

We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office, however travel across Dorset will also be required.

You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery.

This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

• Lead, manage and develop a team of Independent Domestic Violence Advisors, ensuring high-quality, consistent and safe practice.
• Oversee the daily operations of the Dorset IDVA service, ensuring contractual requirements and KPIs are met.
• Coordinate effective multi-agency working, including attendance at MARAC, partnership meetings and commissioning discussions.
• Provide case oversight, risk management guidance and quality assurance for high-risk domestic abuse cases.
• Monitor performance, reporting, workforce planning and service improvement activities.
• Build strong relationships with statutory and voluntary agencies to promote partnership-led, victim-focused service provision.
• Ensure the team adopts a trauma-informed, inclusive approach that centres the needs and voices of victims.
• Lead recruitment, supervision, wellbeing support and development of staff.
• Ensure compliance with safeguarding procedures, data security, and relevant legislation.

About You:

Ideally, you will have

• Experience working within multi-agency forums
• Experience representing or developing services at an operational level
• Experience supporting workforce wellbeing in trauma-exposed roles
• Additional specialist knowledge such as coercive control, harmful practices, or complex needs.

You will need

• Experience managing domestic abuse or similar high-risk safeguarding services.
• Strong leadership and people-management skills, with the ability to coach, support and develop staff.
• A thorough understanding of domestic abuse, risk assessment and safety planning.
• Excellent knowledge of MARAC processes and multi-agency safeguarding arrangements.
• Confidence in managing service performance, reporting and contractual requirements.
• The ability to work collaboratively with partners to achieve positive outcomes for victim/survivors
• Strong written and verbal communication skills, with the ability to represent the service at a strategic level.
• A commitment to Victim Support's values and a compassionate, trauma-informed approach.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Post: Grants / Fundraising Manager

Reporting to: Chief Executive Officer, Umbrella

Accountable to: Trustees

Responsible for: Fundraising and Grants across the organisation.

Job Purpose

The Grants & Fundraising Manager will play a lead role in maintaining and growing Umbrella’s income, with a primary focus on grant fundraising and the development of corporate partnerships. Working closely with the CEO, Trustees and staff teams, the post holder will strengthen existing income streams, identify new opportunities, and support the development of Umbrella’s fundraising strategy. This role is central to ensuring the sustainability and expansion of Umbrella’s services for disabled children, young people and their families.

Key Terms of Employment

Hours: 15-20 hours per week (may include occasional evening and weekend work)

Annual Leave: 22 days per annum (Pro-rated on hours) plus 8 Bank Holidays

Salary Scale: Band 11 to 13 - £30,763 - £ 32,591 dependant on experience (pro-rated)

Base: Umbrella House, Mackworth, Derby

Pension: Umbrella offer a pension scheme and details will be provided

Notice period: 2 months

Contract Term: Permanent dependant on funding

Subject to Disclosure and Barring Service (DBS) check.

Key Responsibilities

• Research, develop and maintain a strong pipeline of grant opportunities across trusts, foundations, Lottery, corporate CSR programmes, and statutory funders.
• Write, coordinate and submit high-quality grant applications and expressions of interest.
• Manage grant reporting, monitoring and compliance, working with operational teams to ensure accurate data collection and spend tracking.
• Identify and engage potential corporate partners, including through Marketing Derby and local business networks.
• Support the roll-out and delivery of Umbrella’s corporate engagement programme.
• Steward existing corporate supporters to maximise long-term value.
• Work with the CEO and trustees to build relationships with community groups (e.g., Freemasons, Rotary, sports clubs) to secure fundraising support and “charity of the year” partnerships.
• To work with the CEO to produce and implement Umbrella’s Fundraising plan and to report regularly to the Fundraising Marketing and Communications Sub- Group on progress against agreed targets.

General Responsibilities

• Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required.
• Adhere to Umbrella’s Safeguarding/Protecting Vulnerable Children and Adults Policy
• Be familiar with and adhere to Umbrella’s policies and procedures
• Maintain confidentiality at all times.
• Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met.
• To assist with any other duties that may occur from time to time in order to meet the needs of Umbrella, which are not covered in the above. These will be mutually agreed with the Chief Executive.

Other Requirements

• In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including occasional out of hours as required.
• Driving licence and vehicle, for which a mileage allowance will be paid.

This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of the organisation, after consultation with the post holder

Person Specification

Education

• Educated to degree level or have the equivalent experience in fundraising, income generation or relevant roles within the charity sector or similar organisation.

Experience

• Proven experience in securing funding through grants, trusts, foundations or statutory funders.
• Experience of developing and delivering successful fundraising activities.
• Demonstrated success of building and maintaining productive relationships with funders, donors or partners.

Skills and Knowledge

• Good understanding of the current grant funding landscape and / or corporate funding environment
• Excellent relationship management, interpersonal, and communication skills
• Excellent written communication skills, with the ability to produce clear, persuasive funding applications
• Strong interpersonal and relationship management skills
• Ability to confidently articulate a case for support
• Competent user of IT systems
• Understanding of the barriers faced by disabled children and their families – or willingness to learn.

Personal Attributes

• Proactive, resilient self-starter with a positive approach to work.
• Positive and collaborative approach to work
• Commitment to equality, diversity and inclusion

Other

• Willingness to work occasional evenings or weekends if required
• Full driving license and access to a vehicle (mileage allowance payable)

Interviews will be conducted as suitable candidates apply.

RCOG Events is undergoing an exciting period of transformational change. We are bringing our flagship World Congress in-house and have recently established a new Events Board to shape the strategic direction of our courses, workshops, meetings and congress portfolio, aligned to our new five-year corporate strategy.

To support this transformation and growth, we are seeking a Head of Conference and Meetings to lead our portfolio of meetings and conferences, including our flagship World Congress. This is a pivotal leadership role with the opportunity to shape how we deliver world-class education and global knowledge exchange for the women’s health community.

You will combine strategic vision with operational excellence — embedding new ways of working, strengthening capability within a newly formed team, and ensuring our events are innovative, financially sustainable, and impactful. Working closely with senior stakeholders, volunteers and partners, you will help position RCOG conferences and meetings as the premier global platform for professional development in women’s health.

This is a unique opportunity to lead lasting change while delivering high-quality events that directly contribute to improving healthcare for women and girls worldwide.

Responsibilities: 

• Lead the strategic and operational delivery of the RCOG World Congress and other major conferences, ensuring quality, innovation, and financial sustainability.
• Drive the successful transition of Congress in-house from an external provider, embedding effective ways of working and ensuring high performance across the team.
• Lead, develop, and motivate the events team, fostering capability, innovation, and a culture of continuous improvement.
• Build and maintain strong relationships with internal and external stakeholders, including volunteers, partners, and specialist societies.
• Expand the events portfolio, identifying opportunities for growth, new revenue streams, and global reach.

This is an exciting opportunity for someone who enjoys leading transformational change, delivering large-scale events, and shaping the strategy and growth of a globally recognised programme.

For the full list of key responsibilities, please check the recruitment pack. 

About you  

We are looking for someone with a proven track record in leading complex international conferences or congresses and in embedding new ways of working within a team. The ideal candidate will be strategic, commercially aware, and able to influence stakeholders at all levels while developing and motivating their team.

Requirements:

• Significant experience leading the delivery of large-scale, multi-workstream events or congresses, ideally international in scope.
• Demonstrable people leadership skills, including coaching, developing teams, and embedding sustainable processes.
• Strong commercial and strategic awareness, including managing budgets, revenue growth, and financial sustainability.
• Experience influencing and managing complex stakeholders, committees, and partners.

Ability to introduce innovation and continuous improvement in event delivery, format, and delegate experience.

Please note that while we are looking for someone who has significant experience leading large-scale, complex conferences or congresses and a strong track record of driving commercial growth through events, we encourage candidates from all backgrounds to apply, especially those who are strategic, collaborative, and motivated by leading positive change.

If you are excited about joining the RCOG at a pivotal moment of transformation, with ambitious goals for growth and a supportive, inclusive culture, we would love to hear from you. We will support you to get up to speed, but confidence leading large, multi-workstream events and developing high-performing teams from the outset will be important.

Our culture and benefits  

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Agile and flexible working environment and free lunch onsite 
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 
• 10% pension contribution after probation 
• Enhanced wellbeing and family support 
• Interest-free bike and season ticket loans after probation 
• Tailored Learning and Development and study leave 
• Affinity staff networks 
• Life assurance and income protection schemes 
• Lifestyle discounts 

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack. 
• Applications close at 10.00am on Monday 2 March 2026
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
• First interviews will be held online via Microsoft Teams on Thursday 12 March. Second interviews will be held at our offices in London Bridge on Thursday 19 March 2026.
• If you have any additional questions about the role or how to apply, please contact the People Team. 

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. 

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

We are looking for an effective and flexible service delivery assistant to cover a fixed term 6 month secondment in Lancashire. The role will initially be temporarily working from home with any future office base to be confirmed. Therefore, you will need to live within a commutable distance to Lancashire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

This role provides help and support to our frontline services, to deliver an effective service by processing referrals in a timely manner, processing post and responding to miscellaneous

enquiries, delivering our social media strategy and contributing to wider engagement - particularly with children and young people.

Although we intend to appoint one person to this role, the responsibilities are divided across two service areas: 25 hours per week will support our Children and Young People's Services, and 10 hours per week will support the Lancashire Sexual Violence Service. For contractual purposes, this will be issued as two linked contracts- one for 25 hours and one for 10 hours.

Key Responsibilities:

• Process referrals into the service and upload to the CMS in a timely manner
• Plan and publish regular updates on the service's social media platforms
• Respond to general enquiries and provide accurate information
• Remain up to date with organisational and professional policies, procedures and best practice and legislation connected to your work
• Work closely with the Operations Manager on developing and delivering online and in person engagement strategies

About You:

Ideally, you will have work experience providing administrative and client facing support in a service working with vulnerable and/or traumatised clients. You will be accustomed to data entry into case management systems and able to tailor your approach to meet priorities like service level agreements (deadlines). You will also have experience using and delivering targeted messages on social media and feeding into engagement and outreach strategies.

You will need:

This role can involve regular travel across Lancashire, and due to the wide geographic area we cover, you will need to have reliable means of travelling across the county.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Head of Engagement, Communications & Digital

Are you looking for a strategic leadership role where you can drive brand, digital transformation and audience growth to support long term mission impact?

We are seeking a strategic leader to help shape the next chapter of a national charity as it modernises and expands its reach.

Position: Head of Engagement, Communications & Digital

Location: Central London/hybrid

Hours: Full-time

Salary: £70k

Contract: Permanent

Closing Date: 05/03/2026 17:00

The charity is entering a once-in-a-generation transformation. As they modernise the organisation, build a new digital platform, relaunch the brand for the 30th Anniversary, and reposition as a national leader in skills-based volunteering, they are creating a brand new senior role: Head of Engagement, Communications & Digital.

Key Areas of Responsibility:

We are looking for a strategic, creative and digitally confident leader who can:

• Reposition the charity’s brand and strengthen our national visibility
• Lead the engagement and communications strategy for our 30th Anniversary campaign
• Oversee the implementation of our new CRM, digital hub and online community
• Build user-centred engagement journeys for charities, volunteers and partners
• Drive growth through targeted marketing, storytelling and digital acquisition
• Use data and insight to inform decisions and improve outcomes
• Lead a high-performing team
• Embed agile / sprint-based working across the organisation

This role is critical in helping to deliver the 2026 Operating Plan and accelerate towards the ambition to double impact by 2030.

About You

You will be:

• A confident, collaborative leader who thrives in a fast-paced environment
• A strategic storyteller with a strong eye for brand, narrative and digital experience
• Skilled at building integrated communications and engagement functions
• Experienced in digital transformation projects (CRM, platforms, user journeys)
• Insight-led, data-driven and comfortable making decisions based on evidence
• Passionate about social impact, equity and inclusive communications
• Energised by organisational change and leading teams through growth

You don’t need to have worked in the charity sector but you must be motivated by the mission and excited by the chance to strengthen the sector through better leadership and collaboration.

In return…

• A mission-driven organisation at a pivotal moment of growth
• A CEO and Board committed to modernisation, clarity and high performance
• A newly forming leadership team with space to create and shape your function
• Big strategic challenges with a supportive, collaborative culture
• The opportunity to make a sector-wide impact by strengthening thousands of charities

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world.

This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need.

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as: Director of Communications, Director of Marketing, Head of Communications, Head of Marketing and Communications, Head of Digital, Head of Brand and Engagement, Director of Engagement, Director of Digital Transformation, Marketing and Communications Lead, Digital Engagement Lead. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Contract: Permanent, Full-time

Location: Hybrid – minimum 2 day per week in the London office (Farringdon)

Turn2us is a leading UK charity tackling financial insecurity and its structural causes.  They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience and thrive moving forward with their lives.

As an equal opportunities’ employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like them, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

MLC Partners are exclusively recruiting for a Business Support Officer role. This is a key position providing high-quality business, project and administrative support, helping teams stay organised, connected and able to deliver effectively. It’s a varied opportunity for someone proactive, highly organised and systems-focused, who is keen to develop within a fast-paced charity environment.

About the role

The Business Support Officer will provide high-quality business, project and administrative support across the Income & External Affairs and Impact, Digital & Data directorates. Working closely with senior leaders, you’ll help coordinate priorities, keep activity on track, and ensure the smooth running of meetings, reporting, events and day-to-day operations.

Skillset & Knowledge:

• Proven experience providing executive support, including complex diary management and meeting coordination, with a track record of handling sensitive information with confidence, discretion and professionalism.
• Strong organisational skills, able to manage multiple tasks, priorities and deadlines, including coordinating events end-to-end.
• Excellent written and verbal communication, with high attention to detail and accuracy.
• A proactive self-starter, able to take initiative to schedule meetings and manage logistics smoothly with minimal oversight.
• Strong monitoring and reporting capability, including accurate data collation and entry, maintaining well-organised directorate records, and ensuring GDPR-compliant information management.
• Understanding of project management principles to support delivery of specific directorate initiatives, including tracking actions and deadlines, and preparing materials to support delivery of plans and priorities.
• Familiarity with financial and administrative processes, including reconciliation, processing invoices and updating the CRM.
• Experience in the charity or social justice sector, with an understanding of UK poverty and inequality (desirable).

Why Join Turn2us?

Turn2us is an ambitious and values-driven charity that believes that everyone should have financial security so that they can thrive. The organisation offers flexible working, generous benefits, and the chance to lead within a culture that prioritises learning, wellbeing and meaningful impact.

How to apply/interview dates:

To express your interest about the role, please contact Briar at MLC Partners directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Key Interview dates:

Applications closing date: Monday 2nd March 5pm

1st stage interview (on Teams): Tuesday 10th March

2nd stage meeting (in person, Farringdon): Monday 16th March