Compliance jobs

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Data Administrator to provide high-quality client contact, data management and performance reporting for our Connect to Work service in Enfield borough.

This role plays a central part in ensuring the service runs smoothly and meets contractual requirements. You will act as a first point of contact for new referrals, while also leading on accurate data entry, reporting and insight to support service delivery and continuous improvement.

The role is ideal for someone who enjoys combining people-facing work with structured, detail-focused data and administrative responsibilities, and who is motivated by supporting people to move towards employment.

What you’ll be doing

If you were working with us, you would be at the heart of how our Connect to Work service demonstrates impact, quality and compliance.

You would take ownership of data management for the Enfield Connect to Work contract. That means ensuring accurate and timely data entry across multiple systems, including DWP PRaP, always in line with GDPR and contractual requirements. You would maintain high-quality client records and digital filing systems, proactively spotting and resolving data integrity issues before they become problems.

You would turn data into insight. Using the DWP dashboard, Excel tools and performance dashboards, you would collate, analyse and interpret service activity and outcomes. You would produce clear, concise KPI and performance reports for commissioners, senior managers and operational teams. Your analysis would help identify trends, risks and opportunities to improve performance and strengthen employment outcomes for participants.

You would also lead on audit preparation and ensure our reporting meets IPS and Fidelity standards. When a new CRM is introduced by the funder, you would support a smooth transition, provide feedback to developers and help embed the system within the team.

Alongside data responsibilities, you would play a key role in referrals. You would act as a first point of contact for new participants, undertaking eligibility assessments using a structured questionnaire. You would confidently and sensitively gather information relating to employment, mental health and physical health needs, and provide clear information about the service and next steps. Where risks or safeguarding concerns arise, you would escalate appropriately and in line with service protocols.

You would handle general enquiries from participants and stakeholders, signposting where Connect to Work is not the right provision. You would liaise with Local London regarding referral submissions and ensure tracking systems are up to date.

Internally, you would support frontline colleagues by providing training and guidance on data entry and performance recording requirements. You would help create simple, robust systems so advisers can focus on supporting participants into work.

In short, you would combine strong technical data skills with excellent communication and a genuine commitment to quality. Your work would ensure that our service is compliant, insightful and continuously improving.

What we offer

• £29,000 per year
• 30 days annual leave plus public holidays, pro rata (FTE)
• Paid company closed days at the end of the year (FTE) 
• Flexible, paid Wellbeing Hour every fortnight (FTE) 
• Employer pension contribution of 6%
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Executive Assistant

LGB Alliance is the UK’s only charity to exclusively support same-sex attracted people.

We stand up for lesbians, gay men and bisexuals, highlight the dual discrimination faced by lesbians, promote respectful free speech and fight the medicalisation of children.

We provide information, community and support to LGB people and campaign on issues that affect us in a world where being lesbian, gay or bisexual is once again under threat.

Job Summary

You will play a key role in ensuring the smooth and efficient operation of the charity’s day-to-day administration. This part-time role provides essential support to the Board of Trustees, CEO, Policy Team, and staff across various administrative and operational functions. You will work the equivalent of three days a week and can be flexible about the distribution of your hours.

Key Responsibilities

• All administrative support for Board of Trustees, including minute taking.
• Administrative support to the CEO, Policy Team, and wider staff team.
• Manage diaries, schedule meetings, and coordinate logistics for internal and external appointments.
• Maintain and support effective use of the organisation’s CRM system.
• Provide compliance administration for across the organisation.
• Support the planning and delivery of events, including logistics, booking, and attendee communication.
• Provide administrative support for fundraising activities, including database maintenance.
• Maintain office systems, filing, and documentation to ensure compliance and accessibility.

 Person Specification

• Proven experience in an administrative role
• Demonstrated experience in minute-taking for formal meetings (e.g. Board, committees, or staff meetings)
• Excellent organisational and time-management skills
• Strong communication skills, both written and verbal
• Confidence using digital tools, including CRM systems, Microsoft Office, Google Workspace, and scheduling platforms
• Ability to work independently, take initiative, and manage competing priorities
• Commitment to the values and mission of the organisation

Essentials

Experience of minute taking.

Minimum of three years’ experience in an administrative role.

Experience working with CRMs.

Strong verbal and written communication skills.

Fundraising administration experience would be valuable but is not essential for this role.

The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

Working pattern includes every other weekend and working hours are 16:00-23:00.

Main duties of the job

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

• Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations

• Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies

• KPIs and Data Excellence: To effectively record and evidence outcomes.

Who we are

Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.

You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.

Our Values:

• SelflessnessWe will act in the best interests of the people we support.
• IntegrityWe will be principled in our work.
• ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
• AccountabilityWe will take responsibility for what we do and how we do it.
• OpennessWe will work and take decisions in an open and transparent manner.
• HonestyWe will be truthful and reliable.
• LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.

Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.

We’re looking for a skilled and committed HR Manager to join our team in Swindon,with a strong focus on:

• International payroll (including EOR and COR arrangements)
• Global policy development and compliance
• Hands-on HR support across the employee lifecycle

This role is a great fit for someone who combines strategic HR thinking with the confidence to manage operational complexities across multiple countries. You’ll work closely with our International HR Director and collaborate with teams in the UK, 

USA, and other regions where we serve.

Key Responsibilities:

• Oversee international payroll and contract management
• Lead global HR policy review and compliance
• Support recruitment, onboarding, ER, and staff engagement initiatives
• Provide HR guidance to managers across departments and regions

What We’re Looking For:

• Solid experience in a generalist HR role with international scope
• Practical knowledge of EOR/COR arrangements and cross-border employment law
• Strong interpersonal and organisational skills
• Active Bible-believing Christian, engaged in local church life (this is an occupational requirement under the Equality Act 2010, Schedule 9)

Desirable:

• CIPD Level 5+ or equivalent experience
• Background in charity, missions, or international development
• Familiarity with safeguarding and wellbeing initiatives

What You’ll Get:

• Opportunity to use your HR expertise to make a real impact
• Friendly and faith-filled workplace culture
• Be part of a growing international ministry supporting suffering Christians

Job Title – Senior Data and Performance Analyst (RAA)

Contract – 12 Months Fixed Term Contract

Hours -35 hours per week

Salary - £42,000 - £46,000 per annum FTE dependant on experience

Location – Coram Campus, Bloomsbury with hybrid working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Adoption

Coram’s Voluntary Adoption Agency is well established and Ofsted Outstanding in providing loving homes to children where adoption is the plan. In the regionalising of adoption services nationally it forms a regional partnership with nine London Boroughs, Harrow, Hillingdon, Waltham Forest, Redbridge, Bromley, Westminster City Council and Royal Borough of Kensington and Chelsea (Biborough), the City of London and the outer Slough Childrenfirst. The service provides all key aspects of the adoption services for the councils on a co-located model that enables a very close working partnership near to where families reside and local services.

About the role

The Senior Data and Performance Analyst role plays a vital part in supporting the work of the regional agency undertaking a range of responsibilities (local and national), undertaking data collection, cleansing and analysis contributing to robust reporting and new service developments to enhance the data function.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 10th March 2026

Interview Date: 13th March 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

ROLE OVERVIEW

The Volunteering Executive is responsible for recruiting, managing, and coordinating RLSS UK volunteers. This role will require the candidate to interact with a wide variety of volunteers throughout the UK and Ireland, promoting volunteering opportunities and recruiting people to fulfil those roles; in particular but not limited to, supporting RLSS UK presence and voluntary lifeguarding at external events, and also the delivery of our schools education strategy and the Water Smart Schools programme.

The Volunteering Executive will work closely with other colleagues who support RLSS UK’s volunteer-led community presence in the Volunteer and Events Team, as well as the Education Manager, and the Membership Team.

As well as recruiting and organising individuals and teams of volunteers, the role will also play a key part in ensuring RLSS UK volunteers feel that their contribution and commitment is appreciated and properly recognised and it is recorded against their individual records on the RLSS UK system.

KEY TASKS & RESPONSIBILTIES

Volunteering

• To manage the recruitment, retention, and day-to-day recognition of RLSS UK Volunteers
• To maintain a robust and safe record of RLSS UK volunteers and their voluntary roles
• Working with the various directorates to identify and coordinate volunteering opportunities for RLSS UK volunteers
• To collate and manage William Henry hours in partnership with the Events Executive to recognise the contribution of individual RLSS UK volunteers through our Honours system
• To coordinate a cohort of RLSS UK Education Volunteers throughout the UK to deliver RLSS UK activity out in the community
• To assemble and coordinate the creation of teams of volunteer lifeguards for a variety of third-party water-based events
• To support RLSS UK volunteers and members with accessing and using our member led database
• To maintain accurate reports of volunteer activities, that can be used to look at the impact of their contribution to the Society’s objectives
• Manage partnerships with external event organisers to ensure:

o Voluntary roles fulfilled by RLSS UK are clear, suitable, safe, and enjoyable

o RLSS UK volunteers meet the requirements of external event organisers

General

• To demonstrate and uphold the Society’s values and behavioural standards at all times
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and external stakeholders

This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

 PERSON SPECIFICATION

Essential Relevant Skills and/or Aptitudes

• Excellent written and verbal communication skills, particularly when working with volunteers
•  Strong planning and organisation skills
• Ability to multi-task and manage time effectively
• Ability to work effectively as part of a team and individually
• Good attention to detail
• Confidence using Microsoft Office (including Outlook, Excel, PowerPoint)

Desirable Relevant Skills and/or Aptitudes

• Experience of volunteering or volunteer management would be an advantage
• Ability to work occasional weekends/evenings to support events
• Experience with a membership database

WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 5pm, Tuesday 24th February 2026
Interview Date – Wednesday 4th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring lifesaving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. This is an incredible opportunity for a supporter experience expert to develop and oversee our approach to supporter experience, supporter care, and fundraising compliance and risk.

About the role

The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, ensuring every interaction with the charity is meaningful, consistent and inspiring. This role will oversee supporter care, fundraising compliance, Gift Aid management and directorate risk management, embedding a culture of excellence and supporter-centricity across the organisation.

We’re at the very early stages of embedding a culture of supporter experience and in a period of change – transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. We have a major opportunity to improve how we do things as a result of this investment in technology, and this role has a real chance to make their mark on setting the foundations for how we deliver supporter experience.

As a member of the Fundraising and Marketing Management Team, you'll champion the supporter perspective, ensuring that our processes, systems and communications deliver exceptional experiences that deepen loyalty, retention and lifetime value.

About the person

You’ll be a strategic and passionate leader who can see the big picture and inspire others to deliver it. You’ll combine a clear vision for exceptional supporter experience with determination and process thinking to make it a reality, ensuring every interaction strengthens our supporters’ connection to the charity. With a collaborative and innovative mindset, you’ll champion insight-led approaches, embedding a culture where supporters are at the heart of everything we do. This is a role for someone who thrives on driving change, influencing at all levels and delivering measurable impact - helping us achieve our mission to bring hope to every one of our patients.

At Racing Homes, we’re proud to provide safe, affordable housing for people who work in or are retired from the horseracing industry. We are committed to delivering excellent customer service and ensuring our homes meet the highest standards of safety, quality, and compliance. 

We're looking for an organised and proactive Housing Administrator to join our small, friendly team. This is a key role providing comprehensive administrative support across our housing service, coordinating repairs and maintenance, assisting with letting our empty homes and ensuring full compliance with health and safety and statutory requirements.

You’ll have real impact, helping us improve our services, support tenants, and keep everything running smoothly, so no two days will be the same.

You’ll be a first point of contact for tenants, contractors and colleagues, ensuring efficient communication and a positive customer experience. Working closely with your colleagues you’ll help us to maintain excellent service delivery and uphold our compliance standards across our 165 homes.

What you'll be doing:

• Coordinate day to day housing administration including lettings, tenancy updates, and customer enquiries.
• Administer and monitor repair and maintenance, raising works orders, liaising with contractors, processing invoices, and updating tenants.
• Assist with our empty homes from tenancy termination through to re-let.
• Support the delivery and monitoring of all compliance activities, including gas, electrical, fire, legionella, and asbestos safety checks.
• Maintain records and produce reports.
• Assist with income collection and rent administration.
• Contribute to a positive customer experience by supporting the housing team with engagement, communication, and service delivery.

This role requires travel to our housing schemes in Newmarket, with flexibility to work some evenings and weekends.

About you

Prior experience in housing, property management, or a similar administrative role is highly desirable, particularly with exposure to repairs, voids, and compliance processes.

However, we recognise that excellent candidates don’t always follow a single career path. If you can demonstrate strong transferable skills such as managing complex workloads, liaising with customers and suppliers, and maintaining accurate records we’d encourage you to apply.

You don’t need to know everything on day one, but the following will help:

• Experience in housing administration, repairs coordination or compliance monitoring.
• Knowledge of health and safety requirements for residential properties.
• Excellent organisational, communication, and IT skills.
• Ability to work independently and as part of a small collaborative team.
• Customer focused approach and commitment to continuous improvement
• A proactive, people-focused mindset with a passion for quality housing
• A full UK driving licence and access to a vehicle.

Why join us?

• A friendly, supportive team where you can truly shape how things are done.
• An environment where your work will be genuinely valued by tenants who take pride in their homes and communities.
• Flexibility, autonomy, and opportunities to grow professionally in a respected national charity.

You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives. 

As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

We’d love to hear from you. Please apply with your CV and a short cover letter explaining why you’re a great fit.

Please see the Job Description and Person Specification for full details about the role. 

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 22 February 2026. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Racing Homes is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974

Racing Welfare’s Safeguarding Statement of Intent (applicable to Racing Homes) can be found on our website.

Racing Welfare/ Racing Homes is an equal opportunities employer.

We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. 

This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies

We are recruiting: Housing Officer & Support Worker. 

Location: Telford & Wrekin – onsite only 

Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying) 

Salary: £13.60 p/h (reviewed in April) 

Contract: Permanent 

The role 

Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles. 

As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals. 

What you need 

A full, valid UK driving licence 

A vehicle insured for business use 

An enhanced DBS check (cost covered by Stay) 

What we offer you 

We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from: 

✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service) 

✅ Birthday off following completion successful probationary period 

✅ Regular supervision and guidance 

✅ Access to our Employee Assistance Programme providing GP access and wellbeing support 

✅ Pension scheme 

✅ Eligible for a Blue Light Card discount scheme 

✅ Fully funded training and continuous development 

The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.

Membership Management

• Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
• Oversee member onboarding, service changes, cancellations and annual renewals.
• Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
• Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
• Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
• Use data and insight to track engagement, inform improvements and support retention.
• Manage the delivery schedule, including updates to food profiles, contact details and addresses.
• Support or cover the CFM Support Officer by writing orders for allocated members.

Membership Recruitment

• Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
• Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
• Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
• Ensure a seamless onboarding process for all new members
• Document and report recruitment activity and progress of prospective members towards membership.

Membership and Community Development

• Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
• Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
• Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
• Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Assist in the compiling of reports for FSSW communications and Programme funding.

Team Management and Support

• Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
• Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
• Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.

Health, Safety and Compliance

• Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.

Person Specification
Essential

• Experience in account management, customer service or membership management.
• Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
• Ability to manage data accurately using CRM systems and apply insight to improve services.
• Highly organised, proactive and able to manage competing priorities in a fast-paced environment.

Desirable

• Experience in the charity, community, food redistribution or voluntary sector.
• Experience supervising or managing staff.
• Experience in outreach, recruitment or business development.
• Understanding of food safety, logistics or supply chain operations.
• Experience supporting organisational change or service development.
• Ability to represent an organisation professionally to external partners and networks.

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum (based on a 35-hour full-time equivalent), pro rata for part-time hours

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

* This role is predominantly remote but you will be asked to come to our Brighton office few times a year

JOIN US ON THE FRONTLINE
About the role

A key role leading the risk, performance and legal functions within Frontline AIDS. The role embeds a risk management approach across all organisation functions, ensures best practice in compliance, contractual management and data protection. ​Works closely with others to ensure consistent and effective programme delivery practice. ​The role spearheads business continuity planning and security management.

We are looking for an inspirational manager who will bring significant experience and a track-record of delivering risk management plans in large complex organisations. You will be passionate about driving forward improvements in the system of internal controls, risk management and governance across the organisation. With strong analytical skills and proven experience of risk management leadership, you will lead and develop our response to anti-corruption, safeguarding, security, health & safety, and other concerns.

As an experienced leader, you will be effective at developing strong relationships with teams across the organisation.  You are committed to fostering a high performance culture, and will delegate thoughtfully to give colleagues real accountability and authority.

Who we are

We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.

Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.
• That everyone has the right to access the HIV information and services they need for a healthy life.

Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.

As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

​Are you the Frontliner we’re looking for?

We are looking for someone who has:

• Qualified to degree level in a relevant field to risk management and compliance.
• Post-graduate and/or professional qualification in a relevant field, including accounting, law, audit, or risk
• Extensive experience of working in a risk management/compliance/assurance function within a sizeable organisation, with strategic and operational accountability.
• Experience of managing and maintaining a risk case management system to ensure appropriate management of issues.
• Experience in developing and managing programme oversight and governance mechanisms that drive consistent approaches and strong performance.
• Experience of rolling out dedicated risk management and compliance training and supporting and guiding staff in developing risk registers and appropriate mitigating actions for risks.
• Experience of contract review and drafting of new clauses for contracts
• Experience of working with international donor rules and requirements and supporting/guiding project teams in managing projects in accordance with these rules and regulations.
• Knowledge of best practice in process review and improvement.
• Senior Experience in setting, reviewing, simplifying organisational policies and procedures and encouraging compliance.

How to apply

Find out more by downloading the full job description and person specification.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the top of this page and upload your CV along with a covering letter outlining why you are a great match for this role. 

​Closing Date : Sunday 22nd February 2026 

​We have transitioned to a hybrid model of working.  We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.

Interview Date is: tbc​

Protection of Children and Vulnerable Adults

Frontline AIDS ​operates a rigorous recruitment and selection process that reflects our commitment to child protection.  The Protection of Children and Vulnerable Adults Policy can be downloaded here

Frontline AIDS is committed to diversity and inclusion in its hiring approach.  We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.

All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Brief role description ​

The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.​

​In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.​

​The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.​

​There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.

Some of your responsibilities as a People and Systems Administrator will include:

• Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening

• Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees

• Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially

• Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed

• Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents

• Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function

• Identifying issues or improvements in processes and raising them with the People Team where appropriate

We are looking for someone who has:

• A proactive and self-motivated approach, with the ability to work independently as well as part of a team

• A minimum of 5 GCSEs (or equivalent) at Grade C or above

• At least 3 years’ experience in a relevant role

• CIPD Level 3, or a willingness to work towards it.

Interested? Want to know more about the Charity? Check our website.

Eager to know more about the role? Have a look at the Job Description.

What’s in it for you? Check out our Benefits on our website.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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