Culture jobs
Job Title: Chief Operating Officer (with CFO responsibilities)
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.
The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.
Key Responsibilities
Strategic & Operational Leadership
- Work closely with the CEO to implement HCPT’s strategic plan and vision.
- Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Finance & Business Support Function Management
- Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation.
- Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights.
- Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling.
- Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation.
- Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations.
- Lead the organisation’s annual audit process and act as the primary finance liaison with auditors.
- Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes.
- Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board.
- Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting.
- Oversee financial governance and reporting alignment across UK and French operations.
- Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.
Performance Management & Growth
- Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
- Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
- Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.
Governance & Compliance
- Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
- Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
- Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
- Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.
People & Volunteer Management
- Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
- Oversee HR policies, recruitment, training, and wellbeing.
- Promote diversity, equity, and inclusion across all operations.
Systems & Infrastructure
- Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
- Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
- Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.
Person Specification
Essential
- Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
- Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
- Strong experience of developing and delivering improvement methodology in change management programmes.
- Strong understanding of UK charity governance, safeguarding, and financial management.
- The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
- Excellent leadership, communication, and interpersonal skills.
- An understanding of HCPT’s spirituality, mission and values.
Desirable
- Experience working with Lourdes pilgrimages or Catholic diocesan structures.
- Familiarity with medical or care provision in a group travel context.
- Experience working in cross-cultural environments.
N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.
What We Offer
- A meaningful leadership role in a mission-driven charity
- Flexible working arrangements and generous annual leave
- Up to 5% employer pension contributions, based on employee contributions
- Group life cover and healthcare benefits
- Opportunities for spiritual and professional development
- The chance to make a lasting impact on the lives of children and adults with additional needs
HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation
Please send your CV and a covering letter (max 2 pages) outlining your suitability for the role to Tricia Macfarlane, HCPT’s Chief Executive, via the Charity Jobs website by 21st August 2026.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear Hammersmith and Fulham
Spear is working in partnership with St Paul’s Hammersmith to deliver the Spear Programme in Hammersmith and Fulham!
At St Paul’s Hammersmith, their vision is to see the church alive, encountering God and awakening cities. Following the call of Jesus to love their neighbour, they want to serve the needs of their local community, creating connection and developing places of safety, strength, and belonging.
The Spear Programme is delivered in Spear Hammersmith and Fulham which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.
Key Information:
- Salary: from £29,000
- Full-time, Maternity Cover - Monday to Friday
- 25 days annual leave (including Christmas gift days) plus bank holidays
- Closing date: Monday 17th August (we interview on a rolling basis and may close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and St Paul's Hammersmith
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- You are great at building relationships, with solid communication skills.
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PIN is an international non-governmental organisation providing humanitarian assistance, supporting human rights, and driving sustainable development in more than 30 countries worldwide.
In the UK, we are planning to launch the One World Film Festival as well as our flagship education programme, One World in Schools. Through this programme, young people develop greater awareness of global issues, build empathy and understanding of different lived experiences, and strengthen their ability to question information, bias, and narratives.Through innovative educational resources, school partnerships, and film-based learning, One World connects students with real-world challenges and solutions from around the globe.
About the Role
We are seeking an ambitious, entrepreneurial and relationship-focused Partnerships & Engagement Manager to lead the development of new income streams from philanthropists and the wider public.
This is an exciting opportunity to build and grow a fundraising portfolio that will support One World in Schools in the UK, while also generating funding for PIN’s broader humanitarian and development programmes internationally.
The successful candidate will cultivate and steward major donors, develop compelling fundraising propositions, and identify innovative ways to engage supporters with the impact of our work. They will also play a leading role in establishing and delivering the organisation’s One World engagement strategy, leveraging film screenings, festivals, partnerships, and events to strengthen stakeholder engagement and create new fundraising opportunities.
We welcome applications from candidates both within and outside the charity sector. If you have experience in sales, business development, marketing, client relationship management, partnerships, or other commercial roles and believe you have transferable skills relevant to fundraising and stakeholder engagement, we encourage you to apply. We are particularly interested in candidates who can demonstrate a track record of building relationships, influencing decision-makers, and generating income or support for a cause, product, or service.
Key Responsibilities
Fundraising Strategy & Income Generation
-
Develop and implement a fundraising strategy focused on securing support from philanthropists, trusts, and members of the public.
-
Build and manage a pipeline of prospective major donors and philanthropic partners.
-
Create meaningful supporter journeys that deepen engagement and encourage long-term giving.
-
Develop compelling cases for support and fundraising materials that communicate the impact of One World in Schools and PIN’s global programmes.
-
Work closely with programme colleagues to translate programme outcomes into engaging donor propositions.
Stakeholder Engagement & Partnerships
-
Build and maintain relationships with influential stakeholders, ambassadors, supporters, and partners who can advance fundraising objectives.
-
Represent PIN at networking events, donor meetings, conferences, and public engagements.
-
Develop opportunities for strategic partnerships with organisations, institutions, and individuals aligned with One World’s mission.
One World Engagement Strategy
-
Lead the development and implementation of the fundraising stakeholder engagement strategy for One World engagement strategy in the UK.
-
Identify opportunities to use documentary film and storytelling as tools for audience engagement, awareness raising, donor cultivation, and fundraising.
-
Support OWIS UK Coordinator to build relationships with filmmakers, cultural institutions, schools, venues, and festival partners.
-
Plan and deliver film screenings, events, and related engagement activities that support fundraising and stakeholder development goals.
Communications & Collaboration
-
Work closely with staff from PIN UK staff as well as PIN’s international offices to develop engaging fundraising campaigns and donor communications.
-
Build partnerships with marketing and media channels.
-
Monitor fundraising performance, analyse results, and identify opportunities for improvement.
-
Maintain accurate donor records and ensure compliance with fundraising regulations and GDPR requirements.
Person Specification
Essential
-
Excellent communication, presentation, and networking skills.
-
Demonstrated success in cultivating and managing stakeholder relationships.
-
Ability to develop compelling fundraising or sales propositions and cases for support.
-
Experience managing multiple projects and priorities in a dynamic environment.
-
Strong organisational skills and attention to detail.
-
Commitment to humanitarian, development, education, and social justice values.
Desirable
-
Experience working with philanthropic and corporate networks in the UK.
-
Experience of fundraising for international development, humanitarian, education, or cultural organisations.
-
Understanding of fundraising principles and good practice in the UK.
-
Experience using storytelling, events, cultural engagement, or creative content to build relationships with supporters and drive fundraising outcomes.
-
Knowledge of documentary film, film festivals, cultural engagement, or arts-based fundraising.
-
Familiarity with CRM systems and fundraising data management.
-
Based in London.
What We Offer
-
The opportunity to help shape and grow an innovative fundraising function with significant potential for impact.
-
A chance to support transformative educational programmes in the UK and life-changing humanitarian and development work globally.
-
A collaborative and mission-driven international organisation.
-
Professional development opportunities and engagement with global programmes and partners.
-
Work from home and flexible working hours.
We are locally-led and present in hard-to-reach areas helping people recover from crisis and build more inclusive and climate resilient societies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Strategic Leadership
· Lead and evolve Back Up's Partnerships strategy aligned to organisational objectives.
· Identify opportunities to diversify and grow income across corporate, trusts, statutory and commercial partnerships.
· Contribute to fundraising strategy, budgeting and business planning.
· Monitor KPIs, income targets and pipeline performance.
· Prepare reports and forecasts for senior leadership and trustees.
· Act as core member of the Fundraising Leadership Team.
Corporate Partnerships
· Develop an ambitious corporate partnerships programme.
· Personally secure and steward high-value partnerships.
· Develop compelling partnership propositions.
· Build and manage a robust prospect pipeline.
· Explore sponsorship, commercial collaborations, and pro bono opportunities.
Trusts, Foundations and Statutory Funding
· Oversee the statutory, trusts, and foundations programme.
· Lead the development of high value, complex funding applications.
· Support compelling funding applications across funders.
· Identify new funding opportunities.
· Ensure timely, high-quality reporting and stewardship.
Special Events
· Provide strategic oversight of special events fundraising, for example: Front Row Fashion, the City Dinner, and the Back Up Ball.
· Support the Special Events Manager to maximise income, sponsorship and engagement.
Leadership and People Management
· Lead, coach and develop a high-performing team.
· Foster an inclusive and collaborative culture.
· Set objectives and support professional development, including through mentoring, coaching, and training.
Relationship Management
· Build relationships with partners, trustees and stakeholders.
· Represent Back Up externally.
· Work collaboratively across the organisation.
· Ensure partnerships align with Back Up's values and ethical fundraising principles.
Planning, Performance and Governance
· Manage budgets, forecasts and income pipelines.
· Maintain accurate CRM records.
· Analyse performance and recommend improvements.
· Ensure compliance with fundraising regulation and organisational policies.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
PERSON SPECIFICATION
Essential Experience
· Significant experience securing a wide variety of high-value corporate partnerships, statutory, and trust funding.
· Track record of delivering 7 figure income targets.
· Experience leading fundraising or business development teams.
· Experience developing fundraising or commercial strategies.
· Experience managing fundraising special events.
· Experience managing senior stakeholder relationships.
· Experience managing KPIs, budgets, and forecasts.
Essential Knowledge and Skills
· Excellent influencing, negotiation and relationship-building skills.
· Outstanding written communication and presentation skills.
· Strategic thinking and commercial awareness.
· Strong project management and organisational skills.
· Ability to use data and CRM systems to inform decisions.
· Collaborative leadership style.
Desirable
· Knowledge of disability or spinal cord injury.
· Experience with Power BI, Canva, Mailchimp or Asana.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
The Role
This is a fantastic opportunity to join a dynamic, creative marketing team and help the Law Society effectively promote the value of our products to our members and their businesses, from our flagship conferences to our premium member offer. You will be a key supporting member of the team, collaborating with all marketing colleagues on member-focused campaigns, marketing intelligence and research, as well as organisational and administrative support. You will play a key role in content creation, campaign reporting, and organisational support within the Product Marketing Team, and wider marketing department, to ensure our campaigns are dynamic, creative, and always put our members first.
You will collaborate with internal and external stakeholders including fellow Member Communications and Marketing colleagues, Social and Content teams, as well as our Events, Learning, Accreditations and Membership Engagement colleagues,
This is an exciting and varied role where your skills will be used to great effect to make a real impact for our members,
What we're looking for
- Experience in a professional working environment, with the ability to work flexibly across different areas of work and/or tasks within agreed deadlines.
- Excellent written and verbal communication skills, high level of attention to detail, and the ability to proof-read
- building effective working relationships with colleagues.
- Some experience or interest in learning how to develop s
You will be a motivated, creative thinker with experience supporting in marketing campaigns, and a proven track record of collaborating well with colleagues and managing multiple projects effectively.
have a keen interest in product marketing, including content creation (video, email, social etc) and data analysis to support colleagues in developing dynamic, relevant and engaging campaigns.
You will have excellent written, numeracy, and verbal communication skills with a high level of attention to detail accurate content that resonates with solicitors and take on other essential administrative tasks including PO raising and data collation.
You will also be experienced in building and maintaining effective relationships with a wide range of stakeholders at all levels and be able to work both pro-actively and reactively, often to tight deadlines.
You will be a proactive self-starter that takes creative initiatives to elevate existing campaigns.
What's in it for you
This is an excellent opportunity in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Kimberley Taylor
We’re looking for a creative, curious and proactive Digital Marketing Content Creator to bring Firstsite’s programme and story to life online.
From exhibitions and screenings to family activities, events and our shop, café and venue hire, you’ll create compelling digital content that captures the energy of what we do and inspires people to visit, take part, book, donate and connect with Firstsite.
Working across photography, video and social media, you’ll use creative storytelling, audience insight and digital best practice to reach and engage new and existing audiences. You’ll also track and analyse campaign performance, helping us understand what resonates with our audiences and shape impactful marketing activity across our vibrant venue and digital platforms.
We're looking for someone who lives and breathes social media – someone who has a strong eye for visual storytelling, keeps up with the latest trends, understands what makes people stop scrolling, and is excited to experiment with new formats and ideas.
This is an exciting opportunity to develop your career within a dynamic contemporary arts environment, working across a diverse programme of exhibitions, culture, events and commercial activity.
If you’re passionate about creativity, enjoy making engaging content and want to help more people discover and experience the arts, we’d love to hear from you.
The Digital Marketing Content Creator will report to the Marketing Manager and collaborate closely with teams across Firstsite to deliver cohesive, high-impact marketing in line with agreed strategies and audience plans.
Please see the Job Description for more information.
Firstsite’s commitment to inclusion
We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our objectives. Diversity of background, diversity of experience, diversity of perspective, are important to us.
Applying with a disability
Firstsite is proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. We are a Disability Confident Committed Employer. We are committed to ensuring that all candidates are treated fairly throughout the Recruitment Process, we aim to offer an interview to disabled people who meet the minimum requirements of the role, and we look to anticipate and provide reasonable adjustments, as required. Please speak to your recruitment contact for more information.
How to apply for this role
Please follow the link to find out more information about how to apply on our website
Deadline for applications is 5pm – 16 August 2026
Interviews will take place during w/c 24 August 2026
Potential start date will be: 14 September 2026
Our mission is to ensure art and creativity are valued for their integral role in shaping a happy and healthy society for everyone.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).
Please see the attached Job Profile for a full list of responsibilities
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.
Job Description
Context:
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose:
The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.
Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.
Personality:
We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised.
We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.
We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions.
We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.
Passion:
We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.
-
Reporting to: Head of Church & Client Support
-
Direct Reports: Enhanced Support Leads
Responsibilities
-
Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:
-
Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs
-
Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.
-
Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.
-
-
Workload management to facilitate an effective debt service by:
-
Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.
-
Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.
-
-
Overseeing Specialised Client Support
-
Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations.
-
Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.
-
Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.
-
Confidence in and experience of speaking about topics of vulnerability and safeguarding.
-
Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.
-
-
Overseeing the grants specialists workload
-
Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.
-
Building and maintaining strong relationships with new and existing grant funders.
-
Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required.
-
-
Management of Key Stakeholder Connection
-
Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.
-
Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing.
-
-
External reporting
-
Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.
-
-
Mitigate risk by:
-
Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.
-
-
Foster a healthy team culture within their immediate team and across the department through
-
Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.
-
Encouraging engagement with wider CAP life and relevant regional events.
-
Monitoring, sharing and taking action based on the available data sources
-
Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.
-
-
Champion the value of personal development by
-
Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting
-
Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews
-
Invest in their own personal development and attend relevant training within Service Delivery and across CAP
-
-
Staff wellbeing
-
Oversight of approvals for Service Delivery clinical supervision referrals.
-
Coordination of peer reflective practices groups with external providers.
-
-
Strategic Direction
-
Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.
-
Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs
-
-
Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager
Skills required
-
Confident decision maker
-
Excellent communication at all levels
-
Ability to produce excellent results through the use of team dashboards
-
Ability to lead a team in actively promoting the cultural values of CAP
-
Ability to develop strengths and skills in others
-
Ability to challenge poor performance
-
Ability to prioritise time, tasks and attention effectively in a pressured environment
-
Able to hold a good balance between detail and the ‘big picture’
-
Good strategic insight and understanding of organisational aims
-
Ability to collaborate across teams and departments
-
High emotional intelligence and ability to understand the human factors involved in the role
-
Capable of maintaining own emotional wellbeing
-
Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies
Experience:
Essential
-
Experience of delivering results in a service based environment
-
Experience of having to work using your own initiative
-
Experience of supporting vulnerable people
-
Experience in a safeguarding coordination role
-
Experience of leading and managing a team of staff
Desirable
-
Experience of working within Service Delivery, and CAP debt help procedures
-
Experience of leading a safeguarding or vulnerable client project.
-
Experience of leading teams to meet key objectives or targets
-
Mental health first aid training or similar experience
Culture
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
-
Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
-
Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
-
Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
-
Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Christian Commitment
-
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith
-
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
-
A responsibility to ensure a safe environment in which CAP services can be delivered.
-
Identifying children and adults where there may be safeguarding concerns.
-
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities
-
Being willing to pray with each other and fully engaged with our Christ-centred culture.
-
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
-
Attending annual CAP staff conferences and team revive days.
-
Completing all compulsory CAP training within given timescales.
-
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Educational requirements
- A levels or equivalent
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Assistant
£25-27k, plus 8% employer pension contribution and 28 days annual leave (in addition to public holidays)
35 hours per week
Permanent role
Mixed home/office working
At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Creative Assistant to join our friendly and committed Marketing team.
This is a vital role that will support the creation and development of design and creative output across both digital and print channels.
It’s a varied and fast-paced role that assists with the design and production of League marketing output.
Key responsibilities:
· Design digital and print materials, ensuring quality and adherence to brand identity.
· Support the Brand and Creative Manager in ensuring an efficient and effective workflow of creative projects.
· Ensure all output is produced to brief and schedule and adheres to our sign-off process.
· Support activity across the Marketing team, including social media, website and email work, as needed.
What we’re looking for:
· Experience in print & digital design
· Experience using Adobe CC, including InDesign, Photoshop & Illustrator
· Strong attention to detail and a high level of accuracy
· Excellent ability to manage workload and work to briefs and deadlines
Why join us?
You’ll join a workplace where your voice matters, with a long and proud history of campaigning for and protecting wildlife. Our culture is shaped by our people, inclusion and collaboration are central to how we operate, and this culture has been recognised in The Sunday Times Best Places to Work (Small Organisations) 2026.
We offer a flexible, supportive working environment with 28 days of annual leave pro rata, rising to 38 days with long service (in addition to the public holidays) and flexible working arrangements.
Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.
Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Passionate about democracy, education and young people?
Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people.
As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy.
About the role
We're looking for an ambitious, delivery-focused Network Delivery Manager to lead our national network of schools and drive the high-quality programmes that power our work. This is more than a delivery role — it's your opportunity to lead network growth and programme delivery for a growing national charity. You'll shape how we engage and retain schools, lead and develop a team of Programme Leaders, and broaden your expertise across network management, programme delivery, and organisational growth.
Working closely with the Senior Education Manager, the Education and Impact Manager and colleagues across the organisation, you'll grow participation across our school network, build strong and trusted relationships with schools, teachers and partners, ensure our flagship programmes run brilliantly, and create the engagement that enables more children and young people to become active citizens.
If you have a track record of leading delivery, building senior stakeholder relationships, managing teams and turning ambition into sustained engagement and growth, we'd love to hear from you.
This is a rare opportunity to take ownership of a critical organisational function, broaden your leadership and delivery portfolio, and play a leading role in the growth of an ambitious national charity.
We're looking for someone who brings:
-
Drive that delivers quality results
-
Comfort with intensive and high-volume delivery of network, programme and/or relationships
-
Enthusiasm for problem-solving, in a team and proactively in your role
-
An ability to learn fast and self-teach, from databases to how we communicate internally
-
A desire to develop your skills as a well-rounded member of a social impact organisation
Why Join Us?
This is a high-impact role with real scope to shape how Young Citizens grows, engages and retains its national network of schools, and how we deliver programmes that reach thousands of young people. You will work closely with senior leadership, take ownership of a key organisational function, lead and develop a team of Programme Leaders, and directly contribute to scaling our impact over the coming years.
You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society.
We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years.
We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages.
As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with senior leadership, influencing how we improve our programmes, and see the direct impact of your work on our mission.
If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you.
Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply.
A Few Useful Notes When Applying
If you are excited by the opportunity to build a thriving network of schools that helps more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process.
Additional Information
-
Applicants must have the right to work in the UK.
-
Offers of employment are subject to satisfactory references and a DBS check.
-
We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace.
-
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help create a place where people feel welcome.
At Likewise, we believe that places matter.
Every day our Community Hub is used by clients, community members, volunteers, students, partners and staff. People come here for support, community activities, therapy, learning, work, a cup of tea or simply to spend time with others. The way the Hub feels and functions has a real impact on people's experience.
We're looking for someone to take ownership of the spaces, systems and practical coordination that help everything work well.
This role combines facilities, operations, coordination and community in a way that's quite unusual. You'll look after the day-to-day running of our building, support the wider organisation, coordinate room hire, oversee health and safety, improve systems and help create an environment where people feel welcome and colleagues have what they need to do their best work.
You'll probably enjoy this role if you like creating order, improving how things work and taking ownership. You're someone who notices what needs attention, whether that's a space, a process or a practical problem, and enjoys sorting it out. You get satisfaction from helping things run well and from creating places where people enjoy being.
Likewise is a community-centred mental health charity based in Camden. We believe people thrive through meaningful relationships, supportive communities and opportunities to contribute. We're also trying to build a different kind of organisation—one that values trust, autonomy, learning and shared responsibility. People here are encouraged to think for themselves, contribute ideas and take ownership of their work.
This role would suit someone with experience of coordinating an office, community space, workplace or similar environment who enjoys balancing practical organisation with working alongside people. If that sounds like you, we'd love to hear from you.
To apply for this role, please complete the application form on our CharityJob page by 5pm on the 16th August.
We welcome either chronological or skills-based CVs for this role.
Your supporting statement should address the following two questions. Please submit a minimum of 400 words but no more than 800 words (for both questions in total):
1 What is at the heart of your offer to Likewise, and how do your experience, skills and competencies meet the the areas we are looking for?
2 Tell us about some of your guiding values as a person. What are they, and why are they meaningful to you? How do you see these serving this particular role at Likewise?
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
20 hours per week / £28,330 per annum, pro rata / permanent / working hours will be between Monday - Friday, 9am - 5pm.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.
Main areas of responsibilities are:
Housing and Compliance
- Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
- Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
- Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
- Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
- Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
- Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
- Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
- Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.
Skills and Abilities
- Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: Sunday 23 August at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The People Experience Manager plays a pivotal role in delivering an inclusive, engaging and well-supported workplace culture at Battersea. Reporting to the Head of People Experience, this role is responsible for translating strategic people priorities into high-quality, consistent and impactful operational delivery across the employee lifecycle.
With line management responsibility for People Coordinators, the role ensures the smooth running of core people processes and services, providing an excellent employee experience day-to-day. The People Experience Manager acts as a key link between strategy and delivery—supporting engagement and people operations while ensuring policies, processes and systems are effective, compliant and user-focused.
Working closely with managers and colleagues across Battersea, the role contributes to a culture where people feel valued, supported and able to do their best work for dogs and cats.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 16th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week Commencing 7th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Programme Assistant – Healthy Activities
Hybrid Working | Bradford District
⏰ 21 Hours per Week
£24,454.04 FTE (£13,926.96 Pro Rata)
Help Older People Stay Active, Healthy and Connected
Age UK Bradford District is looking for an enthusiastic and organised Programme Assistant – Healthy Activities to help deliver our growing range of health and wellbeing activities for older people across Bradford District.
This is an exciting opportunity to support our Communities in Motion programme, helping older people become more active, improve their confidence, enhance their wellbeing and build meaningful social connections through fun, inclusive physical activity opportunities.
Working alongside colleagues, support team members, community partners and participants, you'll play an important role in ensuring our activities and events are welcoming, well organised and make a real difference to people's lives.
About You
We're looking for someone who:
- Has experience working or volunteering within community, health, wellbeing or customer-facing environments.
- Enjoys supporting activities, events or group sessions.
- Is passionate about improving the health and wellbeing of older people.
- Has excellent communication and organisational skills.
- Is confident using Microsoft Office and maintaining accurate records.
- Is friendly, proactive and enjoys working as part of a team.
- Shares our commitment to inclusion, dignity and person-centred support.
Experience supporting volunteers, delivering community activities or physical activity programmes would be an advantage, but enthusiasm, compassion and a willingness to learn are equally important.
Why Join Age UK Bradford District?
This is more than a job—it's an opportunity to help older people live healthier, happier and more connected lives.
You'll join a dedicated and supportive team committed to helping older people remain active, independent and engaged within their communities.
We offer:
- Flexible and hybrid working
- A supportive and values-led culture
- Opportunities for professional development
- The chance to help deliver programmes that create lasting community impact
Additional Information
- Travel across Bradford District is required.
- Will need access to a car.
- Occasional evening and weekend work may be required.
- Appointment is subject to satisfactory references and an enhanced DBS check.
Ready to Make a Difference?
If you're passionate about helping older people stay active, improve their wellbeing and enjoy later life, we'd love to hear from you.
Apply today and help us create a healthier, more active and age-friendly Bradford District.
Closing Date: 09/08/2026
The client requests no contact from agencies or media sales.
Role Description
Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.
The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.
About Our Volunteers
Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.
Key Responsibilities
Volunteer Strategy and Leadership
- Develop, implement and review the Cathedral's Volunteering Strategy.
- Lead the development of a sustainable volunteer programme.
- Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
- Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
- Act as the primary point of contact for volunteers.
Recruitment, Induction and Volunteer Management
- Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
- Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
- Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
- Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
- Produce, maintain and regularly review the Volunteer Handbook.
- Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.
Training and Development
- Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
- Identify opportunities for volunteers to develop new skills.
- Ensure safeguarding and mandatory training remains current and accurately recorded.
- Regularly review volunteer practices to maintain high standards of service and visitor experience.
Inclusion, Engagement and Communications
- Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
- Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
- Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
- Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities
Partnership Working
- Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
- Develop and maintain productive relationships with community organisations across the region.
Monitoring, Evaluation and Budget Management
- Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
- Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
- Produce regular reports identifying trends, achievements and future opportunities.
- Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.
Visitor Experience
- Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
- Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.
General Responsibilities
- Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
- Work collaboratively with clergy, staff, volunteers and the wider congregation.
- Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
- Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
- Undertake any other duties reasonably required by the Chief Operating Officer.
Person Specification
Essential Qualities
- Managing volunteers across a range of roles using recognised best practice.
- Developing and implementing volunteer strategies, policies and procedures.
- Recruiting, inducting, training and supporting volunteers.
- Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
- Developing partnerships with community organisations, charities or public bodies.
- Leading teams within a visitor-focused environment.
- Line management, partnership working and stakeholder engagement.
- Working with diverse communities and promoting inclusive participation.
Knowledge and skills
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
- Ability to work effectively within a heritage, commercial and place of worship environment.
- Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
- Flexible approach to working hours, including occasional evenings and weekends.
- Collaborative, approachable and committed to excellent visitor and volunteer experiences.
- High Emotional Intelligence
Desirable Qualities
- Experience within a cathedral, church or heritage organisation.
- Background in heritage, tourism, hospitality or the cultural sector.
- Degree or equivalent professional qualification.
- Awareness of the ministry, mission and civic role of the Church of England and its cathedrals
It is our aim to be a centre for learning, both for the Christian faith and beyond.



Community Fundraiser
�� Hybrid Working | Bradford District
⏰ 14 Hours per Week
�� £24,454.04 FTE (£9,284.64 Pro Rata)
Help Older People Live Well by Inspiring Your Community
Age UK Bradford District is looking for an enthusiastic and motivated Community Fundraiser to help inspire local people, businesses and community organisations to support older people across Bradford District.
This is an exciting opportunity to build lasting relationships, develop community fundraising initiatives and encourage local people to get involved in supporting a charity that makes a real difference every day.
Working alongside colleagues, support team members, local businesses and community partners, you'll play a key role in raising vital funds, increasing awareness of our work and helping ensure older people can continue to access the support they need.
About You
We're looking for someone who:
- Has experience in community fundraising, community engagement, events, partnership working or customer engagement.
- Enjoys building relationships and inspiring people to get involved.
- Is passionate about improving the lives of older people.
- Has excellent communication, networking and organisational skills.
- Can manage a varied workload and work confidently on their own initiative.
- Is confident using Microsoft Office and maintaining accurate records.
- Shares our commitment to inclusion, dignity and person-centred support.
Experience of community fundraising, volunteer coordination, developing business partnerships or working within the voluntary sector would be an advantage, but if you're enthusiastic, creative and enjoy engaging with people, we'd love to hear from you.
Why Join Age UK Bradford District?
This is more than a job—it's an opportunity to help secure the future of services that support thousands of older people every year.
You'll join a passionate and supportive team committed to helping older people remain independent, stay connected and live their best lives.
We offer:
- Flexible and hybrid working
- A supportive and values-led culture
- Opportunities for professional development
- The chance to build partnerships that create lasting community impact
Additional Information
- Travel across Bradford District is required.
- A full UK driving licence and access to a vehicle are essential.
- Occasional evening and weekend work may be required.
- Appointment is subject to satisfactory references and an enhanced DBS check.
Ready to Make a Difference?
If you're passionate about bringing people together, building community partnerships and raising funds that change lives, we'd love to hear from you.
Apply today and help us create a more connected, compassionate and age-friendly Bradford District.
Closing Date: 09/08/2026
The client requests no contact from agencies or media sales.