Customer relationship manager jobs

Location: Bristol office, hybrid (minimum two days a week in the office)

Salary: £38,456 per year (Band F)

Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension

The role:

Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.

As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.

You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
• Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
• Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
• Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
• Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
• Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
• Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
• Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
• Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
• Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
• Experience of building and managing relationships with external organisations or referral networks.
• Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
• A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
• Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
• Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
• Able to manage a marketing budget, track spend and demonstrate value for money.
• Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Company pension scheme with 8% employer and 6% employee contributions
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with working hours and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.

Job Title: Fundraising & Database Administrator

Department:  Fundraising and Development

Reports to: Data & Insights Manager

Location: Hybrid including working in Lingfield, Surrey

Salary: Up to £14,681.27per annum based on 21 hours per week (FTE - £25,867 per annum)

Hours:  21 hours per week (can be worked over 3 – 5 days)

Contract: Permanent, all year round

Closing Date:  7th September 2026

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about fundraising, data and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an important role delivering outstanding supporter experience and ensuring the accuracy of financial and supporter data.

This role is central to deepening supporter relationships, inspiring long-term loyalty, and helping to grow sustainable income for Young Epilepsy. Acting as a key point of contact for supporters, the postholder will build positive and memorable relationships through personalised stewardship, excellent customer service, and engaging communications that demonstrate the impact of supporters' generosity.

A key responsibility of the role is ensuring the accuracy, integrity, and effective use of supporter and financial data. You will maintain high-quality records, support the ongoing development of our CRM (Beacon), and contribute to accurate reporting and analysis.

Our supporters play a vital role in enabling us to deliver life-changing services and support for children and young people with epilepsy. We aspire to be the charity of choice for donors, creating relevant, meaningful, and rewarding experiences that make every interaction count and encourage lasting support.

The role will:

• Engage and steward supporters by inspiring them around their giving, maximising their fundraising, and ensuring their donor journey is tailored, relevant and exciting.

• Maintain high-quality financial and supporter data, ensuring accuracy, integrity, and compliance while supporting robust reporting, analysis, and insight generation

• Ensure the timely and accurate processing of donations, while acting as a first point of contact for supporters and delivering excellent customer service.

• Ensure the smooth running of the CRM (Beacon) and support its development. 

• Implement engaging supporter focused communications that inspire and delight.

• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising and Data teams.

This is a varied role with lots of potential for growth and development.

What we need from you

- A positive, warm and pro-active approach to your work and other people.

- Passionate about supporter experience and improving the lives of children and young people with epilepsy.

- Excellent attention to detail and accuracy when working with supporter and financial information.

- A willingness to continually learn and upskill.

- Experience of supporter or customer care with a proven track record in excellent customer relationships. 

- Comfortable working with numbers and processing payments, donations, and invoices.

- Experience using databases or CRM systems to maintain and update records.

- Strong communication skills and the ability to work well with different teams.

- Ability to follow processes and handle confidential information appropriately.

- Experience of working in an administration role.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

Together we create possible.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

We are seeking an organised, proactive, and people-focused Business Support and Grant Manager to join our growing charity. This new full time role has been created to support increasing demand and offers the opportunity to contribute directly to projects that deliver lasting community impact. The position is offered on a two-year fixed-term contract, with the intention of becoming permanent. Some UK travel, including occasional overnight stays, will be required.

Reports To: CEO

Contract: Full Time Fixed Term (2 years) with the intention of becoming permanent

Location: Within commuting distance of Milton Keynes, with UK travel and occasional overnight stays. Hybrid working from home will be optional following an induction period of at least two months at the head office. 

Purpose of the Role: To provide effective business support and development assistance to the charity while managing community grants from application through to award, monitoring and reporting. The postholder will support organisational growth, stakeholder engagement, tendering for new contracts, and the delivery of grant funding that creates positive community and social impact.

Probation Period: Four Months

Key Responsibilities:

Business Support

· Support the day-to-day operational effectiveness of the charity.

· Coordinate, prepare and submit tenders and business proposals.

· Gather and collate information from internal and external stakeholders to support submissions.

· Ensure all submissions are completed accurately and within deadlines.

· Support the CEO and Grant Director with reports and presentations.

· Maintain accurate records, databases and organisational documentation.

Grant Management

· Administer grant programmes from application to project completion.

· Review and assess funding applications against agreed criteria.

· Undertake due diligence and eligibility checks.

· Attend community benefit fund Advisory Panel Meetings.

· Monitor grant expenditure and funded project progress.

· Review monitoring reports and evaluate project outcomes.

· Ensure compliance with governance, funding conditions and reporting requirements.

· Maintain accurate grant records and audit trails.

Stakeholder Engagement

· Develop and maintain positive relationships with funders, applicants, community groups and partners.

· Provide guidance and support to applicants throughout the grant process.

· Support the onboarding of new clients.

· Represent the charity at meetings and events and public consultations.

· Act as a key point of contact for stakeholders and grant recipients.

Community Benefit Funds

· Support the development and delivery of community benefit funds.

· Assist with planning, governance, assessment and reporting activities.

· Support research and community engagement initiatives.

· Contribute to ensuring funds deliver measurable and lasting community outcomes.

General

· Uphold the values, policies and procedures of the charity.

· Work collaboratively across the organisation.

· Undertake other duties appropriate to the role and level of responsibility.

Person Specification

Essential Criteria:

Experience

· Experience of preparing tenders, funding bids or funding applications.

· Experience of stakeholder engagement and relationship management.

· Experience of managing multiple projects and competing priorities.

· Experience of producing reports and maintaining accurate records.

Knowledge

· Understanding of grant-making processes and funding assessment principles.

· Knowledge of governance, compliance and accountability requirements.

· Understanding of community-focused or charitable activities.

Skills & Abilities

· Excellent written and verbal communication skills.

· Strong organisational and project management skills.

· Ability to assess information objectively and make evidence-based recommendations.

· Strong attention to detail and accuracy.

· Ability to build effective relationships with a wide range of stakeholders.

· Competent in Microsoft Office applications and database management.

· Ability to work independently and use initiative.

Personal Attributes

· Proactive and self-motivated.

· Professional and trustworthy.

· Strong commitment to fairness, transparency and integrity.

· Adaptable and solutions-focused.

· Passionate about supporting communities and delivering positive impact.

Desirable Criteria

Experience

· Experience working within a charity, community organisation, social enterprise or funding body.

· Experience managing community benefit funds.

· Experience of contract management or project delivery.

· Experience supporting senior leaders or board-level governance activities.

Knowledge

· Understanding of social value and community wealth-building principles.

· Knowledge of charity governance and funding environments.

Qualifications

· Degree-level qualification or relevant professional experience.

· Relevant qualification in business administration, project management, fundraising, grant management or a related discipline.

Other Requirements

· Willingness to travel across the UK.

· Ability to undertake occasional overnight stays.

· Right to work in the UK

· UK Driving License

Location: Globally remote with the possibility of working out of a National or Regional office.

Location type: Remote

Reporting to: International Fundraising Director

Manages: Global Capital Campaign Director, Global Philanthropy Manager (x2), contractors.

Annual salary:Grade 18 with salary based on home country.

Contract type: 2-year initial contract with the possibility of further extension.

Working hours: Full-time

Candidate level: Manager

Closing date: Monday 14th September 2026, 9:00 am CET

Background

Greenpeace International is an independent global campaigning network, which uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.

Our vision is for a greener, fairer, safer planet, one that can sustain life for generations to come. We cannot build this future alone, but we can build it together. If you are passionate about defending our natural world and creating positive change, then we want to hear from you.

The heart of Greenpeace has always been its people. Whether you are working in Campaigns, Communications, Engagement, Logistics, Fundraising, Legal, IT/Data, Finance, People & Culture, or Justice, Equity, Diversity, Inclusion and Safety (JEDIS), we all have an important role to play.

Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action. It needs you.

Purpose of the Fundraising Department

The International Fundraising Department within Greenpeace International (GPI) ensures a clear focus on global income opportunities and challenges in partnership with National and Regional Offices (NROs). The department manages global fundraising sources, contributes to and coordinates global fundraising work, provides strategic focus for GPI fundraising specialists, and provides senior strategic guidance and leadership across the Greenpeace Network. 

Purpose of role

The International Philanthropy Manager is accountable for designing and implementing the Global Fundraising Strategy as it relates to major giving, including strategic partnerships, institutional funders, individual major donors, legacies, and capital campaigns. This role leads the teams behind major global initiatives, including a €100 million capital campaign for a new ship and the Priority Global Funders strategy—while providing strategic leadership, support, and advice to both Greenpeace International and independent National and Regional Organisations (NROs).

Primary responsibilities

Global fundraising strategy

● Lead and manage the design and implementation of the Global Fundraising Strategy as it relates to major giving, including strategic partnerships with institutional funders and individual major donors, legacy, and capital campaigns.

● Accountable for the design and implementation of the Key Relationships area of the Global Fundraising Strategy, including tracking and monitoring the success of its implementation.

● Lead, advise, and support the work done by GPI fundraising staff and NRO leaders in the key relationships area.

● Collaborate across GPI functions and departments to ensure alignment and integration of the Key Relationships Strategy with other organisational objectives, strategies, and plans.

People management

● Lead, manage and develop a multidisciplinary team of fundraising managers and coordinators across various areas of high value fundraising.

● Provide task management and direction to staff from other areas of International Fundraising and across GPI departments who contribute to fundraising deliverables. 

● Drive team performance through objective setting, performance reviews, coaching and development to ensure fundraising objectives are met.

National and Regional Organisation (NROs) support

● Oversee strategic and operational support provided to NROs to build the fundraising capacity and expertise required to deliver ambitious fundraising strategies and goals based on the respective market potential.

● Provide strategic advice and support to NROs for the development of the philanthropy and legacy elements of their 3-Year Strategic Plans and their annual organisational development plans.

● Support NROs in recruiting and onboarding experienced fundraising directors and strategic fundraising roles.

Communities and stakeholders

● Strengthen the fundraising director’s community of practice alongside fellow Strategic Fundraising Managers and the International Fundraising Director to foster a collaborative space for addressing global fundraising challenges and opportunities.

● Facilitate regular exchanges with other key leadership communities (such as Engagement and Programme Leaders) in areas of joint interest. 

● Build strong working relationships with colleagues and internal and external stakeholders to represent Greenpeace’s interests and enable effective cooperation and knowledge-sharing across fundraising areas.

● Foster collaboration with cross-functional departments (such as Development, Technology, Finance and Programme) to co-design and implement highly engaging campaigns with strong fundraising potential and deliver robust proposals for key funders.

Financial, policy, and systems management

● Ensure the effective budgeting, management, and expenditure of internal resources.

● Oversee the budgeting and reconciliation of income from Priority Global Funders, individual major donors, and legacy gifts to GPI. 

● Serve as the product owner for the key relationships CRM.

● Hold responsibility for the development and implementation of global policies related to key relationships fundraising. 

Profile

Skills and qualifications

● Significant (7 years +) experience in a senior fundraising management role with a focus on philanthropy, of which at least four years leading international teams.

● Experience leading a capital campaign.

● Strong leadership abilities with experience building and developing exceptional teams to achieve fundraising goals.

● Strong track record of developing successful global proposals for large funders.

● Track record of leading the design and implementation of impactful global fundraising strategies.

● Track record of developing and delivering cross-functional fundraising strategies with multiple fundraising techniques.

● Track record of contributing to successful change management processes.

● Significant experience in systemic and strategic thinking.

● Significant experience of working with Justice, Equity, Diversity, Inclusion, and Safety principles.

● Substantial experience working in multicultural global environments, ideally with personal experience of working in multiple national contexts.

● Exceptional strategic, influencing, negotiation, communication, and facilitation skills. 

● Strong analytical skills and a clear understanding of organisational development.

● Strong financial management skills, and extensive experience managing budgets.

● Experience with co-leadership and collaborative management.

● Experience bringing together people with a wide diversity of views.

● Experience in operating strategically in fast-changing environments. 

Personal traits desired

Competencies (as per the 5 E’s Leadership Framework)

Identification with Greenpeace goals and supports its values: Understanding of and commitment to Greenpeace’s core values and a passion for delivering Greenpeace’s mission.

Energy

● Demonstrate a positive mindset and solutions-oriented attitude: Where others see problems, pitfalls, and potential for disaster, you might see opportunity and new possibilities to make a difference. You are basing your ideas on the assumption: There are solutions out there, and we just have to work on them. But if it is not worth solving, let us not waste time on it.

● Demonstrate stamina and resilience: You are dependable under pressure and strong despite adversity. You can deal with complex or difficult situations with a cool head. You do not give up when the going gets tough. You accept when mistakes are made, learn from them, and move on. You can recover quickly after failures, disappointments, or dead ends. 

Energise

● Empowering and inspiring others: An understanding of how to inspire action in others, empowering people and striving to bring out the best in them. Enables employees to translate vision into action and creates an environment in which people feel valued, motivated and challenged.

● Collaborative approach: Helps others to achieve their best and contributes to joint objectives. Develops cooperation and teamwork while participating in a group of people, working toward solutions that generally benefit all involved parties

Edge

● Ability to encourage and support risk-taking: Appreciation of risk-taking in the context of an action-oriented organisation

● Appreciation of the impact and importance of people-powered campaigning: with a commitment to drive engagement at all levels 

Expertise

● Demonstrate the ability to see a situation accurately with a broad set of perspectives: You are able to make the “right” judgement calls and decisions. You have a broad set of perspectives on familiar and unfamiliar issues: You have solid expertise in core Greenpeace subject matters as well as concepts about individuals and teams, and organisational issues such as structures and processes. You know how the organisation is structured, how decisions are made, and how information flows. Furthermore, you have a high level of understanding of the changing external context in which Greenpeace operates and the ability to make a judgement about how to respond. This is why you can “read” factual evidence as well as the environment in a meaningful manner and thus help devise a plan of action. Sometimes you “see” what others do not see.

Execute

● Being a role model for accountability and straightforwardness: High sense of personal accountability and the ability to hold others accountable.

● Knowledge sharing: Uses formal, informal and systematic methods to share information with others to increase organisational effectiveness.

Governance Manager

Permanent Opportunity

35 hours per week, how, flexible Working Patterns can be considered 

Location: Craven Street, London with hybrid working

Salary: £43,813 per annum (based on 35 hour week) plus competitive benefits

The College of Optometrists is the professional body for optometry. It qualifies the profession and delivers the guidance and development to ensure optometrists provide the best possible care. We promote excellence through the College’s affixes, by building the evidence base for optometry, and raising awareness of the profession with the public, commissioners, and healthcare professionals.

We are looking for a Governance Manager to join our Chief Executive’s team. This is a high profile management role which will lead and develop the governance and stakeholder management of the College and provide the support and insights to enable the Chief Executive to lead the College with maximum impact, effectiveness and efficiency. 

Reporting directly to the Chief Executive, the key purpose of the role will be to: 

• Ensure the College’s governance arrangements support effective decision making, accountability and regulatory compliance.

• Provide strategic governance support to enable the Chief Executive to lead the College with maximum impact, effectiveness and efficiency.

• Ensure the effective governance and efficient operation of the College’s Council, Board and Committees, in line with its Royal Charter, charity law, regulatory requirements and good governance principles.

• Establish and maintain effective business systems and procedures within the Chief Executive’s Department including supporting the development, monitoring and reporting of the College’s business plan and strategic plan.

• Build and maintain effective relationships with those within the College’s governance structure to support delivery of its strategic objectives.

The main responsibilities for the role holder will be to:

• Ensure the College’s governance arrangements operate effectively and in accordance with its Royal Charter, regulatory requirements and recognised good governance principles.

• Develop, maintain and report on the Governance workstream key performance indicators and wider College KPI framework.

• Deveolop and maintain the College’s strategic plan reporting framework.

• Oversee the preparation and distribution of agendas and papers for Board and Council undertaken by the Executive Assistant to the Chief Executive

• Manage the governance arrangements of the Annual Gneeral Meeting and election and appointment of Council members, Officers, Trustees, Committee Chairs and the early Career Representative on Council.

• Support and develop Council in their role as regional representatives and advocates for the College.

• Lead the co-ordination of the College’s stakeholder engagement, ensuring a consistent, responsive and professional experience across the College.

• Develop and manage the ongoing delivery of an effective cross-College stakeholder management process.

• Line manage and develop the Executive Assistant to the Chief Executive.

• Manage the annual budget for the College’s governance activities.

To be considered for this vacancy, candidates will need to demonstrate:

• Excellent interpersonal skills including experience of working with senior level management

• Experience of managing election processes and governance procedures within a membership organisation

• Experience of managing organisation-wide projects.

• Experience of developing KPIs and operating procedures.

• Experience of stakeholder management.

• Good level of knowledge of relevant charity governance legislation

• Excellent time management and planning skills

• Excellent written and oral communication skills

• Experience of report writing, minute taking and processing numerical data

• Excellent MS Office; Teams, Word, Outlook, Excel and Powerpoint skills.

In addition you will be able to demonstrate the following attributes:

• Pro-activity

• Influencing & persuading

• Customer service 

• Confidentiality and integrity

• Attention to detail

• Reliablility

• Planning and organising – managing multiple projects and tasks. 

A copy of the full job description summarising the key activities and full list of essential requirements can be downloaded from the website.

In return, we offer a variety of benefits including a generous pension plan (10% employer contribution), life assurance and a health care cash plan. The College has a TOIL policy and provides time off for events taking place during the evening and weekends. There is also potential to progress to a range maximum of £53,038 under our performance based/market driven incremental scheme.

If you would like to apply for this role, please submit an up to date CV along with a brief covering letter that sets out the skills and experience you consider would make you suitable for this position, no later than 27 August 2026.

First Interview will take place on 04 Septemebr 2026 at our offices in Craven St.

Shortlisted candidates will be invited to attend an interview, which will include:

• A 10-minute presentation (details will be provided in advance). 

• A competency-based interview

Equality and inclusion 

The College is committed to providing equal opportunities in employment and to avoiding unlawful discrimination. We welcome applications from people of all backgrounds, valuing the differences that a diverse workforce brings to the organisation. In support of this we follow a fair recruitment process in which shortlisting and other recruitment decisions are made on the basis of skills, competencies and experience demonstrated in the application and interview process. 

If you require a reasonable adjustment to be made to support your application due to a disability or other condition, please let us know. 

Additional Information

• Typical working hours at the College are 9 am to 5 pm (7 hours, excluding lunch) working five days a week. We operate a flexible working window from 8 am to 6 pm where you can vary your start and end time (working a 7-hour day). This role is flexible and can be worked over a variety of working patterns.

• The post holder may on occasion be required to work late and should therefore have some flexibility with regard to working hours. There will be occasional overnight stays for some meetings and events in London and across the UK.

• We also offer hybrid working (a mixture of home and office working). Typically, College staff will work around 20%- 40% of their time at the workplace (whether this is the office at Craven St, or a face-to-face meeting, exam or event at another business-related site or organisation) per week.

Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)

The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.

We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.

You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.  

You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.

Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.

You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.

Key Relationships:

Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.  

External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders. 

Key responsibilities:

The Trust Fund and Legacy Development Manager will be responsible for:

Trusts:

- Lead on the development and delivery of a new trust fundraising strategy.

- Identify, research and write compelling applications to meet and / or exceed income targets.

- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.

- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.

- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.

- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.

Legacy Development:

- Create and deliver an effective strategy for gifts in wills and in memory giving.

- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities. 

- Ensuring legacy funds are utilised in accordance with the wishes of the donor.

- Managing relationships with donors, families and other stakeholders.

- Recording income and donor support accurately and maintaining databases.

- Handling the responsibilities of the role sensitively and with care and compassion.

- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.

- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.

- Respond to potential enquiries about all types of legacy gifts and gather details about each.

- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.

- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.

- Supporting on the delivery of projects and other charitable activities as and when required.

Essential Criteria:

· Strong verbal and written communication skills with excellent attention to detail.

· Excellent customer/donor care experience with a proven track record of exceptional listening skills.

· Methodical and organised approach to tasks with meticulous attention to detail with the  ability to plan and prioritise.

· Experience in supporter acquisition, retention, and the development of supporters.

· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.

· Knowledge and experience of developing and maximising fundraising opportunities.

· Excellent organisational skills and deadline achievement.

· Good interpersonal skills.

· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).

· Ability to research, plan and budget.

· Able to work on own initiative while also as a key team member of the management team.

Desirable Criteria:

• Has worked in the charity sector previously.

• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.

• Has knowledge of agriculture and the rural community

• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.

*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.

Applicants must be based in the UK. 

Location: Hybrid, with a minimum of eight office days per month in either the London or Leeds office
Salary: £45,000-£50,000 per annum
Contract: Permanent, full-time

BookTrust is seeking an ambitious Corporate Partnerships Manager to help grow the organisation's corporate fundraising programme and build partnerships that inspire more children to discover the joy of reading. As BookTrust continues to expand its fundraising activity, this is an exciting opportunity to shape a growing area of income generation and secure long-term support for children and families across the UK.

As the UK's largest children's reading charity, BookTrust reaches millions of children every year through books, programmes and trusted partnerships. Working with families, schools, libraries and communities, BookTrust helps children develop a lifelong love of reading, creating opportunities that can transform lives.

Reporting to the Head of Fundraising, the Corporate Partnerships Manager will develop and deliver a high-performing corporate fundraising programme, driving new business acquisition while strengthening relationships with existing partners. Managing the full partnership lifecycle, you will identify and secure five- and six-figure partnerships, develop compelling propositions and work closely with colleagues across the organisation to deliver meaningful, high-impact collaborations.

Alongside growing a strong pipeline of new prospects, you will steward a portfolio of valued corporate supporters, creating tailored engagement plans that maximise income, deepen relationships and encourage long-term investment. The role will also play an important part in shaping the future of BookTrust's corporate fundraising strategy, embedding effective processes and using data and insight to drive sustainable growth.

The successful candidate will bring a strong track record of securing significant corporate partnerships, excellent commercial and relationship-building skills and the ability to develop compelling opportunities that align organisational priorities with corporate objectives. You will enjoy working collaboratively, negotiating with confidence and turning promising conversations into lasting partnerships.

This is an excellent opportunity for an experienced corporate fundraiser to shape a developing programme, build partnerships with purpose and help more children experience the lifelong benefits that reading can bring.

Please download the Candidate Pack [PDF] for further information, including details on how to apply.

Closing Date: Monday, 7th September

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation.  The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive  and supportive communities where they can thrive.  This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

The Country Land and Business Association (CLA) is a dynamic, forward thinking membership organisation for owners of land, property and rural businesses, who has been championing the interests of rural England and Wales for over 100 years. CLA members own or manage around half the rural land in England and Wales and more than 250 different types of businesses.

We are now looking for an experienced Events Manager to join our expert team in our Midlands office.

This is a varied and rewarding role where you'll take the lead in planning, coordinating and delivering a diverse programme of events for CLA members, stakeholders and sponsors. From technical seminars and networking events to major regional shows and conferences, you'll play a key role in creating engaging experiences that support our members and strengthen the CLA's presence across the Midlands.

What you’ll be doing

• Planning and delivering a varied programme of regional member events, seminars, shows and conferences.
• Coordinating venues, suppliers, bookings, attendee records and on-site event arrangements.
• Managing event administration, budgets, income and expenditure forecasts.
• Working closely with colleagues across the Midlands and nationally to deliver successful events.
• Supporting sponsorship activity by helping to identify and develop commercial partnerships.
• Maintaining accurate event records and CRM data.
• Acting as a key point of contact for members, sponsors and external stakeholders.
• Providing wider support to the regional office and assisting with national events where required.

Full list of job duties can be found in the job description.

What you’ll bring to the role

• Experience planning, coordinating and delivering events.
• Excellent organisational skills and the ability to manage multiple priorities and deadlines.
• Strong communication and relationship-building skills.
• Experience managing event administration, suppliers and attendee communications.
• Confidence working with a range of stakeholders, including members, sponsors and external partners.
• Good attention to detail and a practical, solutions-focused approach.
• The ability to monitor budgets and manage event expenditure.
• Strong Microsoft Office skills, particularly Outlook, Word, Excel and Teams.

You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.

Experience working within a membership organisation, professional services, not-for-profit environment or alongside sponsors and commercial partners would be advantageous but is not essential.

Working arrangements

This is a full-time, permanent role based at our Midlands office, (ST20 0JW) with requirement to work in the office at least 3 days per week.

Due to the nature of events at the CLA, from time to time there is requirement to attend meetings elsewhere in the country, primarily in the Midlands, outside of office hours and occasionally including an overnight stay.All travel, accommodation and subsistence expenses will be reimbursed and Time Off In Lieu will be granted for abnormal hours.

You will beworking in a small, friendly team, who are very passionate about the organisation and rural affairs in general as well as being part of the CLA’s supportive team of over one hundred highly motivated individuals across England and Wales.

What are the benefits of working for the CLA?

• Generous annual leave
• Birthday Leave - a day off for your birthday
• Employer's pension contribution of up to 10% of salary
• Enhanced parental leave
• Wellbeing recourses
• Retail discounts
• + more!

Application deadline

12pm, Thursday 17th September 2026

Interview process

Screening calls may take place on 17th / 18th September

First Stage Interviews will take place 28th September

Second Stage will take place 5th October

*Interview dates may be subject to change.

Programme Lead | Lead High-Impact STEM Programmes Across the South of England

Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.

Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?

EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.

Why Join EDT?

Passionate about creating equitable access to STEM careers

Dynamic in our response to a changing world

Collaborative with industry, educators and communities

Respectful of young people's potential and lived experiences

At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.

What You'll Be Doing

• Manage programme operations, logistics, performance tracking and regional delivery activity
• Build strong relationships with schools, colleges, partners, volunteers and stakeholders
• Coordinate sessional teams and support outstanding learner experiences across multiple locations
• Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders

For full responsibilities, skills and person specification, please refer to the attached Job Description.

What We're Looking For

• Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
• Strong programme management and project delivery experience
• Experience managing stakeholders, volunteers, educators or delivery teams
• Ability to analyse performance data, monitor KPIs and produce reports
• Excellent communication and presentation skills
• Passion for education, STEM engagement and improving outcomes for young people
• Strong organisational skills with the ability to manage multiple priorities
• Full driving licence and willingness to travel throughout the region

What's In It For You?

• Competitive salary from £29,300 to £37,600 dependant on experience
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Hybrid and flexible working
• Wellbeing support
• Opportunity to lead high-profile STEM programmes with national impact
• Career development within a respected education charity

Location

• Hybrid working
• Welwyn Garden City office base
• South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
• Some travel across wider delivery regions, including parts of Wales
• Occasional overnight stays required

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Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes

ABOUT CFAB

CFAB is the UK's only charity with a dedicated international children's social work team and the UK's sole member of the International Social Service (ISS) network. We identify, protect and support children and families separated by international borders as a result of conflict, trafficking, migration, family breakdown and asylum-related issues.

Working with partners in more than 130 countries, we are experts in international social work, cross-border child protection, international care proceedings and overseas family placements, helping children remain connected to their families, identities and cultures wherever possible.

ABOUT THE ROLE

We are seeking an ambitious and experienced fundraiser to join CFAB at an exciting stage of our development. This is a unique opportunity to help shape the future of a small charity with a global reach, securing sustainable income that enables children and families across borders to remain connected, protected and supported.

Fundraising is central to CFAB's long-term sustainability, generating almost 60% of the charity's £1million annual income. As we deliver our new organisational strategy and strengthen our External Affairs function, you will play a key role in growing and diversifying income to support our future ambitions.

Trusts and foundations will be at the heart of your role, building on our strong portfolio of funders while developing opportunities across corporate partnerships, supporter stewardship, challenge events and other emerging income streams. Working closely with the Deputy CEO, you will lead the day-to-day delivery of our fundraising strategy, develop new opportunities and help strengthen CFAB's fundraising capability.

As our senior operational fundraising lead, you'll have significant autonomy and the opportunity to influence organisational strategy while working as part of a collaborative team spanning fundraising, policy, communications and digital engagement. This role offers the chance to make a meaningful contribution to a growing organisation with an international impact.

You will also have the opportunity to recruit and line manage a Fundraising Coordinator from January 2027, helping to shape the next phase of CFAB's fundraising function.

If this sounds like the opportunity for you, and you have the

skills, experience and passion to succeed in this role,

we'd love to hear from you.

JOB SPECIFICATION

Key responsibilities:

1. Strategy Delivery and Management

Working closely with the Deputy CEO, you will lead the delivery of CFAB's fundraising strategy, translating strategic priorities into operational plans that support sustainable income growth.

You will contribute to fundraising strategy, budgeting and income forecasting, monitor performance against agreed targets and ensure fundraising activity is effectively managed through Salesforce. You will identify opportunities to improve fundraising processes, strengthen fundraising performance and support the development and implementation of new income streams and fundraising initiatives.

2. Trusts, Foundations and Corporate Partnerships

You will lead CFAB's trust and foundation fundraising programme, developing and managing a portfolio of funders, partners and supporters to maximise long-term income. You will prepare and oversee high-quality funding applications, reports and pitches, ensuring all funder requirements and deadlines are met.

You will also develop and manage corporate fundraising opportunities, identifying prospective partners, preparing partnership proposals and supporting the growth of corporate income as a strategic priority. Working alongside the Deputy CEO, you will help shape the organisation’s corporate offer and operate a shared account management model for strategic funders and high-value funding opportunities.

3. Relationship Management and Income Growth

Working with the Deputy CEO, you will lead the development and delivery of CFAB's stewardship strategy, strengthening relationships with existing supporters and creating meaningful supporter journeys for new donors. You will oversee donor communications, the supporter newsletter, and recognition processes, ensuring supporters understand the impact of their giving and remain engaged with CFAB.

You will also grow CFAB's challenge events programme, increasing participation, enhancing the supporter experience and developing challenge events as a sustainable source of unrestricted income.

Working collaboratively with the Deputy CEO, Digital Engagement and Outreach Lead, and Policy and Communications Officer, you will develop and deliver digital fundraising campaigns, including Big Give match funding campaigns, and a programme of fundraising events to grow and engage CFAB's supporter base.

4. Team Leadership and Fundraising Operations

You will line manage the Fundraising Coordinator, providing day-to-day leadership, coaching and support to ensure the effective delivery of fundraising operations.

You will oversee prospect research, fundraising administration, supporter stewardship, challenge events, Salesforce management and fundraising reporting, ensuring high standards of performance, accurate data management and effective collaboration across the fundraising function.

5. Governance and Representation

You will help prepare fundraising reports, pipeline updates, income forecasts and performance information for the Senior Management Team and Board of Trustees.

You will ensure fundraising activity complies with relevant legislation, the Code of Fundraising Practice, GDPR, Gift Aid requirements and organisational policies, maintaining the highest standards of fundraising governance and supporter care.

You will represent CFAB externally with funders, corporate partners, supporters and sector networks, acting as an ambassador for the organisation and helping to strengthen its profile, reputation and long-term strategic relationships.

6. Additional Responsibilities

As a member of the wider management team, you will contribute to organisational planning, continuous improvement and cross-organisational projects. You will identify opportunities to strengthen fundraising systems, develop new ways of working and support the long-term sustainability of the organisation. You will also be expected to attend occasional evening and weekend events, meetings and networking opportunities, and to carry out your responsibilities in line with CFAB's policies and relevant legislation.

Essential Skills, Knowledge and Experience

These criteria describe the core skills, knowledge and experience required to succeed in the role. Please ensure your cover letter demonstrates how you meet each of the essential criteria, providing examples where possible.

1. A successful track record of securing income through trusts and foundations within the charity sector, with experience of developing high-quality funding applications, reports and funding proposals.

2. A genuine passion for building long-term relationships with supporters, funders and partners, together with experience of identifying and developing new fundraising opportunities.

3. Experience of developing fundraising pipelines, supporter journeys and stewardship plans that strengthen relationships and maximise long-term income.

4. Excellent written and verbal communication skills, with the ability to produce compelling fundraising materials and build effective relationships with a wide range of internal and external stakeholders.

5. Experience of using CRM systems (preferably Salesforce) and fundraising data to manage relationships, monitor performance and inform fundraising decision-making.

6. Excellent organisational and project management skills, with the ability to manage competing priorities, work independently and contribute strategically to the continued growth and diversification of fundraising income.

Desirable Skills, Knowledge and Experience

The criteria below are not essential but will help us identify candidates with additional relevant experience. We encourage you to apply even if you don't meet every desirable criterion.

1. Experience of fundraising within a children's, family support, social care or international charity.

2. Experience of corporate fundraising, challenge events, supporter stewardship or digital fundraising campaigns.

3. Experience of line management or supporting the skills and development of colleagues, volunteers or interns.

ALDER HEY CHILDREN'S CHARITY 

Job title: Bid Writer 
Salary: £31,125 - £39,826 

Hours: 37.5 hours per week 
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available. 

About us 

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward. 

About this role 

This is an exciting opportunity to join our growing Philanthropy Team in a brand-new role that will play a key part in securing transformational funding for Alder Hey Children's Charity. 

As Bid Writer, you will lead on the development of compelling, high-quality funding applications to large-scale national grant programmes and, over time, statutory funding bodies. Collaborating across the Charity and the hospital, you will translate complex clinical, research and capital projects into persuasive, evidence-led cases for support that inspire investment in the future of children's healthcare. 

This is a varied and rewarding role for someone who enjoys writing, research and building relationships with a wide range of stakeholders. You'll bring together ideas, evidence and expertise to shape ambitious projects into funder-ready proposals with the potential to make a lasting difference for children and families. 

We're looking for an excellent communicator with outstanding writing skills, exceptional attention to detail and the ability to manage multiple priorities. Whether you're an experienced bid writer or bring transferable experience developing funding proposals, this is an opportunity to make a real impact as part of an ambitious and growing fundraising team. 

Key responsibilities will include: 

Bid Development & Writing 

• Lead the development and writing of high-quality funding applications to national grant programmes and, over time, statutory funding opportunities. 

• Produce compelling, tailored funding applications that clearly demonstrate need, impact and outcomes. 

• Manage a varied pipeline of funding applications, ensuring multiple deadlines are delivered to a consistently high standard. 

Research & Opportunity Development 

• Research and identify new funding opportunities that align with the Charity's strategic priorities. 

• Develop and maintain a proactive pipeline of opportunities, working closely with colleagues across the Charity. 

Collaboration & Project Development 

• Work with clinicians and charity colleagues to gather information and develop strong funding propositions. 

• Translate complex clinical and technical information into accessible, engaging and persuasive cases for support. 

Quality & Continuous Improvement 

• Ensure applications meet funder guidance and eligibility criteria

• Maintain accurate records of applications and outcomes using the charity CRM. 

• Contribute to the continuous improvement of bid writing processes, templates and resources across the team. 

Please see the attached Job Description and Person Specification for more information. 

Our Values 

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. 

Courage 

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. 

Together 

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. 

Passion 

We are passionate about what we do and inspire others. 

Magic 

We are creative, fun and child-led, creating special moments and going the extra mile. 

Additional Information 

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance. 

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. 

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults. 

The post holder will be required to complete an enhanced DBS disclosure check. 

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification.

Closing date: Tuesday 1st September 2026, 12pm  

Initial screening interviews will be held via Teams on 8th September 2026  

Second stage interviews will be held in person at Alder Hey on Monday 14th September 2026 

At The National Lottery Community Fund (The Fund), we are driven by our strategy ‘It starts with community’ and its four community-led missions, as well as our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach.

This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our strategy. We are looking for two experienced managers to join us for two fixed term Portfolio Manager roles (12-month FTC and FTC until 31 March 2027) who will form part of a team of around 40 in total.

The UK Portfolio supports the ambitions and potential of communities across the UK.  We focus on scaling projects with a UK-wide benefit, through significant investments and partnerships, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

Our Portfolio Managers support the delivery of the UK Portfolio strategy through managing the design and delivery of funding programmes, helping shape and deliver new partnerships and investments, as well as managing our team of Funding Officers. You will be one of 10 Portfolio Managers and report to one of our senior team, working closely with them to deliver the UK Portfolio strategy now and as we move into the next phase.

Our current work includes:

• TheUK Fund: offers long term funding to support organisations to scale proven work and approaches against two main themes: connected communities and youth voice. Funded projects consistently focus on systems change, community power and voice.
• Climate Action Fund: supports UK-wide ambitious, partnership-led approaches to climate and environmental challenges, bringing together organisations to deliver long-term change at scale.
• Working in partnership with others: Examples include Communities for Children, focused on tackling child poverty, Together for Families, supporting early intervention for children and families. We are also developing new areas of work that explore the opportunities and implications of emerging technologies including artificial intelligence.

Role Expectations

We are looking for experienced managers who are confident in managing and developing others, managing performance and adept at managing a varied workload from across our funding lifecycle to new funding investments and partnerships.

You will first and foremost be a people manager, with the skills and experience of navigating operational delivery from budgets, resourcing and risk, for example, to ensuring quality delivery of our work and supporting a culture that enables people to thrive.

You could be working across any of our programmes and developing areas of work but an interest in our current funding programmes and areas of development is essential. If you have a deep understanding of the challenges and opportunities facing communities across the UK, these roles are for you.

All managers will have blended roles that combine people and some operational responsibilities, as well as involvement in developing areas of work. The variety of responsibilities could include:

• Line managing and developing Funding Officers, supporting performance, wellbeing and ensuring their continuous development and professional growth
• Ensuring operational excellence through resource and operational management: including across our funding programmes and partnerships, including managing budgets, risk and reporting  
• Overseeing the end-to-end funding programme process: including monitoring programme performance, assuring the quality of funding recommendations and decisions and ensuring a high-quality and consistent experience for customers and stakeholders.
• Contributing to the development of new funding approaches, partnerships and investment opportunities.
• Working closely with teams and colleagues across The Fund to ensure our work is connected into and adds value.
• Championing The Fund's values and behaviours, promoting inclusion, collaboration and continuous improvement.

You will need to work collectively and very closely with the other managers each day as to how responsibilities and workstream leads are agreed and managed.

We're looking for people with practical experience of the funding and grant-making environment, who can bring their sound judgement relating to this to the team. You will also bring strong analytical, project and stakeholder and relationship management skills, alongside the ability to be adaptable and comfortably work at pace.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview details:

• Date: Week commencing 21 September
• Format: Online
• Location: UK Wide

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.

We will be hosting a briefing session  on Wednesday 19th August at 10:00 am. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email us.

For an informal discussion about the role, please contact us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Experience of either grant-making / funding work or managing programmes that fit with those of the UK Portfolio.
• Experience in leading and motivating people and teams (including remote teams), role modelling a culture of inclusion.
• Strong project management and organisational skills, including budget and risk management.
• Strong communication, interpersonal, influencing and stakeholder engagement skills, with the ability to build trust and effective relationships across a range of audiences.
• Strong ability to apply critical analysis and consider strategic implications in your work, thinking about how things impact the whole Portfolio, The Fund or sector.
• A commitment to equity, diversity and inclusion and the ability to apply this throughout your work.
• Experience of working through ambiguity and leading through change, with the ability to adapt your approach to shifting priorities and help others thrive in an evolving environment.

Desirable Criteria

• Experience of supporting grant-making teams through the funding lifecycle, with oversight of the application assessment, due diligence, decision-making, monitoring, relationship management, risk assessment, performance reporting and grant closure.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Role Purpose

To manage and grow sustainable, mutually beneficial relationships. Developing high-value strategic partnerships with businesses, Trusts and Foundations to deliver long-term income and additional support, in line with our overarching programme objectives and ambitious income targets.  Responsible for delivering income, strong stewardship, engaging impact reports and donor activities, liaising with internal and external stakeholders to build impactful relationships with high value supporters and employees.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key Responsibilities

Manage and develop relationships with existing high-value corporate partners, trusts, foundations and key stakeholders to ensure successful long-term relationships.

· This includes managing requests, organising engagement opportunities, developing and reviewing partnership communications, liaising with senior contacts, reviewing contracts for further approval, creating impact reports and messaging, to deliver a positive and professional supporter experience.

Identify and create growth opportunities

· Identifies and creates growth opportunities to maximise income and engagement. This includes researching existing funders, developing engaging proposals and producing bespoke project information, driving strategic direction in our partnerships and contributing to our overall charitable strategy and programme objectives.

Collaborate with colleagues across Trussell.

· Collaborates with colleagues across Trussell to ensure that partnerships deliver tangible impact and that partners have the resources to enable them to communicate benefits to all stakeholders.

Accurately manage income pipeline (assess and mitigate risk)

· Accurately manages income pipelines to ensure appropriate escalation of changes to forecast, by assessing risk, ongoing pipeline management in Salesforce and attending monthly review meetings, in order to provide certainty and forward visibility to internal stakeholders and I&E Boards.

Actively contribute to a culture of innovation, learning and best practice.

· Actively contribute to team culture to make the best use of time and skills in the team. This includes engagement in team meetings, clinics & training, as well as reviewing partner activity for compliance with applicable law and code of fundraising practice, leading on team projects to support our goals and sharing learnings and expertise, to contribute to a culture of high performance and support.

Person Specification

Core Knowledge

· Practical knowledge of applicable laws, charity legislation and Code of Fundraising Practice

· Comprehensive knowledge of what a successful corporate charity partnership or Trust relationship entails

· Commercial awareness and knowledge of corporate sectors, Trusts and Foundations, and ways of working

· Use of Salesforce or similar CRM and pipeline management tool

· Strong IT literacy (MS Office, video conferencing software)

Essential Skills

· Excellent relationship management skills, internally and externally

· Ability to create and deliver compelling proposals

·  Excellent written and verbal communication to motivate corporate partners, trusts and foundations

· Analysis and communication of complex information

· Project Managementand task prioritisation

· Pipeline and data analysis

Key Experience

· Relevant experience of managing high-value Corporate and Trust fundraising relationships or applicable commercial background

· Leading or contributing to collaborative working across a number of teams