Customer service jobs

Vacancy type: Paid Vacancy

Function: Human Resources

Location: Head Office - Sully (Hybrid Working)

Salary: £70,000-£75,000 (depending on experience)

Contract type: Fixed term

Contract lenght: 6 months

Contract hours: Full time

Weekly hours: 40 hrs p/w

Closing Date: 07/06/2026

Ref No: 1075

We are seeking a strategic and values-driven Director of Finance to join our Executive Team on an interim basis.

About the role 

The Director of Finance is a key member of the Executive Team, providing strategic and operational leadership across all aspects of finance to support the delivery of Tŷ Hafan’s charitable objectives. Key responsibilities include:

• Providing strategic financial leadership, ensuring effective planning and performance.
• Acting as a trusted advisor to the Chief Executive and Board, delivering clear financial insight, assurance, and challenge.
• Overseeing financial reporting, forecasting, and statutory accounts, ensuring compliance with all regulatory requirements.
• Ensuring strong financial governance, risk management, and internal controls.
• Managing cash flow, reserves, investments, and overall financial performance, identifying risks and opportunities.
• Leading and developing a high-performing finance function, delivering efficient and customer-focused support.
• Contributing to organisation-wide strategy and decision-making as part of the Executive Team.
• Acting as a visible ambassador, promoting collaboration, engagement, and a values-led culture.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 3 days per week.

About you 

We are looking for an experienced financial leader to provide strong strategic and operational leadership for all aspects of Finance. As the ideal candidate you will have/be:

• Qualified accountant with significant senior finance leadership experience.
• Experience of financial planning, budgeting, reporting, and audit in complex organisations.
• Demonstrable success in leading teams and change.
• Strong strategic and commercial acumen.
• Excellent leadership and stakeholder management skills, with the ability to influence at Board level.
• Strong understanding of financial governance, regulation, and risk management.
• Highly developed analytical, problem-solving, and decision-making skills.
• Effective communicator, able to engage a wide range of audiences clearly and credibly.
• Values-led, solution focused and able to operate at pace in an interim context.

Our employee benefits: 

• Holiday entitlement of 30 days plus Bank Holidays (pro-rata to FTC)
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Health and wellbeing support - employee assistance program, Unlimited access to a 24/7 online GP
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

For any queries regarding the role, please apply.

At Hampstead Theatre, we create bold, original and thought-provoking theatre, championing new voices and working with some of the industry’s most exciting creative talent.

We are looking for a passionate and driven Development Manager to play a central role in helping us achieve our ambitious fundraising goals, raising £1.5m this year to support our artistic work and protect future growth.

This is a dynamic and people-focused role at the heart of the organisation. You will help build meaningful relationships with new and existing supporters, have the opportunity to lead and deliver a vibrant programme of fundraising events, and work closely with Patrons and high-net-worth individuals whose generosity makes our work possible.

We are looking for someone who combines excellent relationship building skills with creativity, warmth and attention to detail. You will bring experience of fundraising within the arts or not for profit sector, an enjoyment for creating memorable donor experiences, and a genuine belief in the power of ambitious theatre to inspire and engage.

If you are energised by new writing, enjoy connecting people to artistic work they care about, and want to make a tangible impact within one of London’s leading producing theatres, we would love to hear from you.

RESPONSIBILITIES INCLUDE: 
Individual Giving

Working closely with the Director of Development and Board, you will help secure Patrons and donor support that sustains and develops the theatre’s artistic ambitions.

This includes helping to shape and manage Production Syndicates and Giving Circles, researching and cultivating prospective donors, and confidently making funding approaches. The role involves close collaboration with artists and creative teams, connecting supporters directly with the work they are helping to bring to life. 

You will build warm, lasting relationships with Patrons, providing excellent stewardship and supporter care, including assisting with ticket bookings and donor experiences. You will also represent the Development team at key theatre events, acting as an engaging and knowledgeable ambassador for the organisation.

Events 

Working closely with the Director of Development and Board of Trustees, you will play an important role in delivering the theatre’s flagship annual fundraising gala — a celebrated and high-profile event at the heart of our fundraising programme – including:

• Shaping and managing guest lists and invitations 

• Exploring sponsorship opportunities and auction activity, creating an exceptional experience for supporters while maximising income generation 

• Working closely with operational teams on catering, entertainment and venue management. 

Alongside this, you will work with the Development team to create and deliver a year-round programme of stewardship and cultivation events — creating meaningful opportunities for audiences and supporters to connect more deeply with the Theatre’s work and artists.

Board and Development Committee

You will support the smooth running of the Development Committee through efficient administration, coordination and communication, while also building strong working relationships with Board Trustees.

Working closely with Trustees, you will help cultivate new supporter relationships through prospect introductions, events and donor engagement activity, playing an important role in strengthening the Theatre’s network of advocates and supporters.

General 

As part of a collaborative and ambitious team, you will support the effective administration and financial management of Development activity, maintaining accurate income and expenditure records and contributing to regular income forecasting and reporting.

You will also help coordinate guest lists for Press Nights and other cultivation events, preparing briefing materials for senior staff and Board Members to ensure supporters and stakeholders receive a thoughtful, informed and personalised experience throughout their engagement with the Theatre. 

PERSON SPECIFICATION

• Experience of working in a fundraising team and with personal targets
• Proactive can-do attitude, high energy and the desire to work within a team and make a difference
• Approachable demeanour and ability to communicate and advocate the work of the theatre
• Experience of using a CRM system and research tools for data mining and to support prospecting
• Polished written and verbal communication skills
• Excellent administrative, IT and Excel budget management skills
• Ability to manage own workload
• Highly accurate, well-organised and with consistent time management skills
• Tactful, diplomatic and able to maintain confidentiality for sensitive information
• Willing and available for evening events
• Experience of first-line budget and expenditure management 

To apply and for further information, please visit our website and download the job pack.

Welcome to Ada!

At Ada, the National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.

We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.

The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs.

Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993 and since then we’ve gone from strength to strength including a Good with Outstanding features in our first Ofsted Inspection.

16-19 Provision:

As of 2024, we have 187 16-19 students enrolled. Our most recent results are outstanding; 39% of A level results at A*- B and 74% achieving at least one Distinction or better in their externally assessed Computing BTEC. This makes us the best education institution in the country for this BTEC.

Degree Apprenticeships:

Across our London Victoria and Manchester Ancoats campus, we have 363 apprentices currently enrolled on our Higher and Degree Level Apprenticeships. We specialise in five disciplines at present: software development, data analytics, tech consultancy, cyber security and business analysis, working with a wide range of SMEs and corporate organisations such as PwC, Bank of America, Deloitte, Clearscore, Just Eat, Capita, MHRA, Booking,com and Salesforce.

At present 38% of our learners are female, 51% are from ethnic minority backgrounds and 50% come from low-income households compared to national averages of c. 20%.

This is an exciting time to join Ada with our new state-of-the-art campuses in Victoria, London and Ancoats, Manchester. We’re passionate about building a supportive, values driven environment for both our students and staff.

Post Title: Head of Business Development and Sales

Nature of the Role: 0.6 or 0.8 FTE. Hybrid working

Reporting to: Chief Executive Officer

Responsible for: Apprenticeship and T-level Business Development & Sales

Direct Reports: 4

Annual Salary: £60,000 (pro rata)

Pension: Stakeholder pension scheme (10% employer contribution)

Holidays: 30 days per annum (Pro rata)

Location: Manchester (Ancoats) with regular travel to our London office expected

About You

• You will enjoy identifying, cultivating and closing new employer partnerships that transform
• the life chances of diverse young people through employment or work experience
• opportunities. You will enjoy being the most capable member of a team and thrive on leading them to new heights.
• You will be able to demonstrate your track record in driving sales growth as well as articulate your personal alignment to our mission.
• You will also be able to demonstrate you as comfortable cultivating C-suite relationships at large corporates as you are engaging the CTO of a fast growing start-up.
• Your role will be prominent within Ada and our wider ecosystem and you will enjoy the opportunity to represent the College in a wide variety of forums though always keeping an entrepreneurial eye out for an opportunity.

We'd really like to hear from you, if...

• You get a real kick out of identifying and cultivating new employer relationships that lead to the creation of life-changing employment opportunities for diverse young people.
• You believe higher level and degree apprenticeships, especially in the tech sector, offer diverse young people a fantastic opportunity to launch their careers
• You love talking to people and are passionate about evangelising Ada's mission to employer partners and wider stakeholders.
• You are curious, data-oriented and proactive, always searching for, and following up on, leads and possible opportunities.
• You enjoy leading and managing a small team to achieve ambitious sales targets
• You are as adept at cultivating existing employer relationships as pitching for new business.
• You are a meticulous record keeper who loves a good quality CRM database.
• You will feel a strong sense of ownership for the Business Development function at Ada and clearly understand it's vital purpose in serving young people and driving forward Ada's social impact and revenue growth.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.

Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.

Applicants with Disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact .

Sponsorship

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Thank you for your interest in Ada, the National College for Digital Skills.

Closing Date: 12th June 2026

(Candidates' applications will be reviewed on a rolling basis, early applications are advised.)

Good Luck with your application!

We are looking for an organised and proactive individual to identify new prospects (trusts, foundations, corporates and major donors) to support to the philanthropy team in their fundraising efforts.

The role will help develop and expand our prospect pipeline by identifying new opportunities and supporting the philanthropy fundraising team.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Community Outreach Worker (Bounce Back) x 3
Reference Number: 357
Reports to: Senior Community Outreach Worker/Team Lead
Contract: Permanent
Hours: 37.5 hours per week (Full time, Monday – Friday 9am – 5pm)
Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett and Albany Lodge in St. Albans.

About the Role:

The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The Bounce Back Worker will be based at Kingfisher Court, Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court, Albany Lodge staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the dual effect of mental health and drugs and alcohol.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

The closing date for applications is Friday 5th June at 5pm.
Interviews will be held on Friday 12th June and Monday 15th June at the Watford centre.
N.B. Please quote reference number 357 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are looking for an experienced corporate fundraiser to help maximise charitable income to The Christie Charity by developing the corporate fundraising portfolio and securing corporate support and sponsorship from new and existing business contacts.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

Role Description

The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.

Key Responsibilities

• Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
• Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
• Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
• Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.

For more information on the role and how to apply please see the Job Pack below. 

Recruitment Coordinator

We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. 

This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area.

Position: 6704 Recruitment Coordinator

Location: Remote (with regular meetings in the Preston area)

Hours: Full time, 37.5 hours per week, Monday - Friday

Contract: Permanent

Salary: £30,645.00 per annum

Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes.

Key tasks include:

• Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements.
• Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency.
• Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process.
• Complete pre employment checks, including referencing, Right to Work and DBS checks.
• Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes.

About You

Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices.  Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial.

You will need:

• Knowledge of employment legislation relating to recruitment processes
• To be able to interpret policies and procedures and apply them effectively in practice 
• Experience of recruitment processes and onboarding candidates
• An understanding of Safer Recruitment requirements
• Good IT skills, able to work with, understand and coach others to use a variety of systems
• Strong communication skills both verbally and written
• To be pro-active and solutions focused, able to work without direct supervision
• Strong organisational skills, able to manage competing demands
• The ability to build relationships and work with both internal and external stakeholders

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Hours: 18 hours per week

Contract: Permanent

Location: Surbiton/London (with some Hybrid working)

About the Role

Join our Young Carers Project supporting young people through one-to-one and group work to improve wellbeing and resilience.

Key Responsibilities

• Provide targeted support
• Build relationships
• Support wellbeing
• Monitoring and outcomes
• Maintain records
• Follow safeguarding

Further information about the role can be found in the Recruitment Pack.

To apply, please complete the attached Application Form.

Closing date: Monday 15th June 2026.

Interview date: W/C 22nd June 2026.

Make a difference to Young Carers in Kingston.

Senior Marketing and Communications Manager
Hours: 37 hours per week (Flexible working options are available, including part-time and job-share)
Salary: £39,535 - £42,549 (salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Can be based at any Oxfordshire Mind location with agile working. Requires occasional travel to other Oxfordshire Mind and Berkshire West locations.

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

Like all local Minds, we are an independent charity that is proud to be affiliated with the national Mind association.

About the Role and the Team

This is an exciting and challenging role for a marketing and communications professional, passionate about informing, inspiring, involving and influencing a range of audiences so that everyone experiencing a mental health issue gets both support and respect.

The Development Team generates funds to enable everyone experiencing a mental health issue to get both support and respect. We fundraise from corporates, major donors, trusts, events and in the community as well as providing paid-for workplace wellbeing training and consultancy services. We thrive on delivering an excellent experience for all our clients and supporters to build a valued community.

About You

You will develop and deliver innovative and effective strategies to support Oxfordshire Mind’s Purpose: “We promote good mental health, through the provision of high quality services and campaigning for positive change.”

You will collaborate with a range of internal and external stakeholders to drive and co-ordinate our marketing and communications function, engaging and developing a community of support, and ensuring brand consistency and maximising impact.

You will be able to:

• establish relationships quickly
• feel comfortable both developing and quality assuring copy and content
• identify and exploit key communications moments to promote different aspects of our work, from policy and  campaigns to mental health information and fundraising
• make an effective contribution to our strategic planning, fundraising activity and campaign development

You will work closely with others to manage key communications channels including our website, social media, guides and reports, and play an important role in the management of Oxfordshire Mind’s development, external profile and reputation.

We are currently looking to recruit a Senior Marketing and Communications Manager and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements

• Qualification/relevant work experience in Marketing & Comms
• Brand management and implementation
• Use of social media to promote services, organisations or issues
• Ability to create and deliver a marketing strategy
• Strong project management experience
• Partnership development and stakeholder management
• Highly developed IT skills including Adobe Creative Suite - InDesign and Photoshop - Adobe Premier Elements, WordPress & MailChimp
• Knowledge/Understanding of our values

Closing date: 12 June 2026
Shortlisting date: 15 - 16 June 2026
Interview date: 23 June 2026
Interview location: In Person - Oxfordshire Mind, 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP

Interested?

For more information and to complete your application, please click the 'Redirect to recruiter' button. 
You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

The MND Association is in search for an experienced Epidemiological consultant to support a national review of incidence and prevalence estimates for the association in the UK.

In this high impact collaborative post, you will reconcile variation across key datasets, including the MND Register, Hospital Episode Statistics (HES)–derived datasets, and the MND Association’s internal database.

You will work closely with the MND Register team at King’s College London and Oxford University, and be comfortable working with complex population health data in secure research environments.

If you would like to support MND and bring your expert epidemiological and statistical insight to produce a validated, national prevalence estimate, this role could be for you.

Key Responsibilities

• Conduct a detailed audit of multiple datasets to assess structure, completeness, and consistency
• Identify and address differences in case definitions, coding practices, and inclusion criteria
• Develop and document a harmonised analytical framework for comparing datasets
• Define and standardise MND case definitions, including consideration of subtypes and uncertain diagnoses
• Align cohorts across data sources to enable meaningful comparison
• Design and apply approaches to identify duplication and overlap within and between datasets
• Incorporate mortality and survival data to refine prevalence estimates
• Assess the feasibility and application of capture–recapture or similar completeness methods
• Produce sensitivity analyses and low, central, and high prevalence scenarios
• Clearly document assumptions, limitations, and interpretation of findings
• Deliver reproducible, well-documented analytical code within the KCL Trusted Research Environment
• Produce both technical reports and senior-level summary outputs for key stakeholders

All work will be undertaken within the King’s College London Trusted Research Environment (TRE), in line with governance and disclosure control requirements.

The King's College London - Computational Research, Engineering and Technology Environment (CREATE) Trusted Research Environment (TRE) hosts the data within

The TRE itself is ISO 27001 certified and undergoes annual external audits and third-party penetration testing, ensuring ongoing compliance with international information security standards. The following programmes are available within the TRE for analysis; R studio, IBM SPSS, Anaconda, Stata and pgADmin for SQL.

About You

• Advanced expertise in epidemiology, biostatistics, or health data science
• Strong experience applying advanced statistical methods, such as capture–recapture or similar approaches
• Proven experience working within secure data environments (e.g. Trusted Research Environments, NHS Digital, ONS Secure Research Service)
• Strong analytical programming skills, with proficiency in R and/or Python
• Experience working with large, complex health or population-level datasets
• Ability to clearly document methodology and communicate findings to both technical and senior audiences

The full consultant brief is attached.

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Prospect Research Officer
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience
Contract: Permanent
Reporting to: Corporate and Philanthropy Partnerships Manager

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

Lincs & Notts Air Ambulance are looking for a proactive and analytical Prospect Research Officer to join our team and play a vital role in supporting income growth.

This is an exciting opportunity to work at the heart of fundraising strategy, identifying and researching prospective supporters across corporate organisations, high-net-worth individuals, and trusts & foundations.

Your insight will directly influence fundraising success—helping teams prioritise opportunities, strengthen relationships, and secure vital funding to support lifesaving services.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Friday 12th June 2026
Interview date: Week commencing 22nd June 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

A full driving licence and access to a vehicle (or equivalent) is required for this role.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

Reports to:  Chief Executive Officer   

Location:  Flexible: monthly co-working days in London and additional regular stakeholder meetings as required nationwide. 

Salary:  £45,000 - £50,000  

Hours: Full time; 37.5 hours a week , We are happy to consider requests for flexible or part time working  

Contract : Permanent  

ABOUT THE ROLE 

Role overview 

The Head of MAT and School Partnerships will build and lead a high-impact portfolio of strategic MAT partnerships that improve recruitment, retention and long-term success for career change teachers while strengthening outcomes for schools and pupils. 

This is a pivotal leadership role at the heart of Now Teach’s next phase of growth and impact. The postholder will play a central role in shaping how we work with MATs nationally and how career change teachers are recruited, supported and retained within schools serving disadvantaged communities.

You will also work closely with the Director of Network and Head of Impact to develop a school engagement, impact and advocacy strategy across the 500 schools where our 1,000-strong Now Teacher Network currently teach.

In this role you will……   

Lead the design, delivery and evolution of Now Teach’s MAT partnership strategy aimed at ensuring Now Teacher impact in schools. You will support teams to deliver on their agreed recruitment targets and network offer commitments , establishing and growing a portfolio of deeply engaged partners who get it right for their career change teachers.

You will create and maintain strategic relationships, act as a sector expert for growth opportunities, influence and negotiate at senior levels and demonstrate excellent communication skills. Strong judgement and relentless customer focus will be essential as you build customer loyalty and enhance MAT and school advocacy and ultimately, our impact. 

Key responsibilities 

Strategic Leadership  

• Lead the further development,  execution and continuous improvement of the charity’s MAT and School strategy   

• Feed your knowledge into decisions that will support us to increase our footprint in schools serving areas of greater socio-economic disadvantage 

• Use partnership insight and data to inform organisational strategy and decision-making 

• As a member of the extended leadership team, you will contribute to wider organisational planning, decision-making and strategic development 

Partner Development and Account Management 

• Identify and action external landscape opportunities leading on relationships with relevant sector partners 

• Build and manage a high-quality pipeline of prospective MAT partners who embed the Now Teach model successfully and champion its impact across the sector 

• Shape the development of CRM and partnership management systems that enable high-quality and scalable account management 

• Maintain robust partnership governance, ensuring compliance with contractual agreements and organisational standards 

• Design and deliver an approach for engaging existing partner schools to strengthen relationships and maximise Network impact. 

• Oversee a suite of messaging and materials that can be used to brief external audiences and pitch to potential partners supported by Now Teach Communications colleagues 

• Manage a lighter touch relationship rhythm with a wider set of training providers in our portfolio.

Cross-Organisational Delivery 

• Define and embed scalable partnership delivery models across recruitment and network teams to ensure successful delivery of agreed partnership models with up to 8 priority partners in year 1 growing to up to 15 over the next 3 years 

• Work with the Leadership team to implement required changes so that by 2030, 70% of new Now Teach recruits are placed with priority partners and experience an integrated Network offer achieving sector-leading satisfaction scores from Now Teachers and partner schools 

• Deliver on our ambition for 60% of all new Now Teachers to be teaching in schools serving areas of greater disadvantage by 2030 

 Business Development & External Influence 

• Secure partnership income targets, negotiate partnership contributions, and drive commercial sustainability, working closely with COO/Finance Manager on ongoing cost models. 

• Position Now Teach as a leading strategic partner for MATs seeking to recruit and retain high-quality career change teachers 

• Represent Now Teach externally across the education sector, building credibility and influence with MAT leaders, system partners and sector stakeholders 

• Maintain deep understanding of MAT priorities, workforce challenges and sector developments 

Impact, Evaluation & Continuous Improvement  

• Work closely with the Head of Impact to monitor and evaluate partnership work

• Identify insights and trends that support continuous improvement and work collaboratively across teams to iterate our future partnership models 

• Deliver and monitor data sharing agreements with priority partners working closely with our Data Manager and Head of Technology to ensure high quality and robust data sets

• Monitor and report on pipeline progress and established success metrics as part of the leadership team, course correcting as required 

PERSON SPECIFICATION 

Who you are (qualities/values) 

• You thrive when operating in ambiguity and can implement new approaches from the ground up 

• You enjoy being part of a small team where people work together to drive work forward  

• You are highly self-directed and comfortable leading complex workstreams independently

• You are credible operating with senior education leaders and understand the realities facing MATs and schools 

• You’re skilled at aligning colleagues (internally and externally) around a shared delivery plan 

• You’re committed to your own personal and professional development  

• You’re passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.  

What you’ll need to succeed in this role  

• Ability to think strategically and spot opportunities to maximise organisational impact 

• Proven track record of translating strategy into scalable operational delivery and measurable impact 

• Proven experience building and managing senior strategic partnerships, ideally within education, public sector or mission-driven organisations to achieve success metrics 

• Experience influencing senior stakeholders including CEOs, MAT executives or system leaders and shaping compelling propositions 

• Strong commercial acumen and negotiation capability

• A relentless focus on exceptional partner experience and reputation enhancement 

• Strong ability to lead through influence across cross-functional teams and external stakeholders

• A commitment to promoting equality, diversity, and inclusion. 

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. 

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.   

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and a cover letter (max. 2 pages for the cover letter)

Applications close on 15th June 

First stage interviews will take place on 24th June online 

Second stage interviews (if appropriate) will take place on 1st July in person at a location in London

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check. 

Reports to: Chief Operating Officer with dotted line to Head of Technology 

Location:  Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required 

Salary: £39,000 - £41,000 

Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working 

Contract: Permanent 

ABOUT NOW TEACH 

We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.

We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them. 

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools. 

ABOUT THE ROLE 

Role overview 

The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.

This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.

The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward. 

In this role you will……  

Data quality & governance 

• Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting 

• Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data 

• Oversee data pipelines and the data aspects of integrations between our core systems

• Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency 

• Responsible for data capture across the organisation – Recruitment, Network, partners and donors 

• Ensure compliance with the UK GDPR and that data is handled securely and ethically 

Date engineering 

• Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation 

• Be responsible for automating the collection of data from multiple systems so it can be reliably analysed 

• Creating datasets and reports that support accountability, learning and improvement 

• Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse 

Reporting, monitoring & impact 

• Produce regular reports for teams, trustees, funders, and regulators. 

• Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes. 

• Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning. 

• Support analysis and data led strategic decision making by providing and making accessible reliable data 

• Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions. 

• Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning. 

Systems & improvement 

• Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data 

• Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams 

• Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required 

• Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it 

• Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data 

• Provide training and guidance to all Now Teach staff on data best practice 

Key collaborators 

In this role you will work closely with a wide range of stakeholders to achieve success, including... 

Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement. 

Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms. 

CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams. 

Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable. 

Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications. 

Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning. 

PERSON SPECFICATION 

Who you are (qualities/values) 

• A team player, you believe the best results come from working together. You’re always ready to share ideas, support colleagues, and celebrate team successes. 
• You build great relationships wherever you go. You’re approachable, collaborative, and genuinely enjoy working with others to make a difference. 
• Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand – whether they are a data expert or not. 
• Passionate about using data to support meaningful change and impact 
• Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward 
• Able to manage multiple projects, systems and data sets and keep track of how they interrelate 
• Have a commitment to continuous improvement 
• Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests 
• Committed to your own personal and professional development 
• Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.

What you’ll need to succeed in this role (experience/qualifications etc) 

• High levels of accuracy and attention to detail 
• Strong organizational and prioritisation skills 
• Experience supporting impact measurement and reporting 
• Knowledge of UK GDPR and data protection principles 
• Advanced Excel and SQL skills 
• Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
• Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them 
• Have experience of project management, establishing operational systems and processes, with the ability to work autonomously 

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. 

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.  

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and cover letter (max 2 pages for the cover letter).

Applications close on 16th June 

First stage interviews will take place on 1st/2nd July online 

Second stage interviews (if appropriate) will take place on 9th or 13th July online

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.