207 Customer service coordinator jobs

We are looking for a Fundraising & Supporter Care Coordinator to join a wonderful UK charity to provide administrative, operational and supporter care support across a range of fundraising activities.

Hybrid working with minimum 2 days a week in Rugby.

This is a small passionate charity who offer fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You would be joining a dynamic team with big ambitions for growth.

Benefits include:

• The chance to shape and build a growing fundraising function in a values-driven organisation.
• Flexible working arrangements and generous annual leave.
• Up to 5% employer pension contributions, based on employee contributions.
• Group life cover and healthcare benefits.
• Opportunities for spiritual and professional development.
• The chance to make a lasting impact on the lives of children and adults with additional needs.

The role

Provide day-to-day administrative support across all fundraising income streams.

Process donations, sponsorship income and fundraising proceeds accurately and efficiently.

Act as a key contact for community fundraisers and supporters and groups.

Support the planning, coordination and administration of fundraising events.

Provide administrative support for lottery activities.

The candidate

Experience in an administrative, fundraising, supporter care or customer-facing role.

Experience maintaining databases and records accurately.

Experience producing written communications and correspondence.

Strong customer service and relationship management skills.

Excellent organisational and administrative skills.

IMPORTANT NOTE
Applications are being reviewed on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
We encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003