Data delivery manager jobs
Head of Academic Representation
Salary: £46,323
Location: Oxford, Headington - we ask staff to spend at least 60% of their time on-site
Contract: Full time. Fixed-term contract (24 months) This role is offered on a fixed-term basis for 24 months. Subject to funding, there may be the potential for the role to become permanent in the future.
Are you ready to champion student voice and drive meaningful change across higher education?
Oxford Brookes Students’ Union is seeking a strategic, values-led Head of Academic Representation to lead their academic voice, representation and influence work, ensuring students are at the heart of decision-making and institutional change at Oxford Brookes University.
About Oxford Brookes SU
Oxford Brookes Students’ Union is an independent education charity led by, and for, students.
The Students’ Union is central to the University experience and works to support all aspects of student life for the 26,000 plus students studying at Oxford Brookes University. Located in a bustling city, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Oxford Brookes University in achieving personal success.
Oxford Brookes Students’ Union sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.
At the heart of everything the Union does, is a commitment to amplifying student voice and ensuring students can meaningfully influence the decisions that affect their education.
About the Role
Oxford Brookes Students’ Union is excited to be recruiting a Head of Academic Representation, a senior leader who will drive forward education, policy and influence work.
Operating at senior manager level and as a member of the Union’s Senior Leadership Team, this role will lead the student representation system, oversee academic policy and influence activity, and support elected officers to deliver high-impact, evidence-led campaigns.
The role will work closely with academic and professional services colleagues across the University, developing trusted partnerships at faculty and school level, embedding student voice into academic processes, and positioning the Union as an expert in student experience and academic representation.
The ideal candidate will be both strategic and delivery-focused, confident in leading teams, influencing senior stakeholders and using insight and data to drive change.
The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and democratic decision-making, alongside the strategic and operational capability required to lead student representation, policy development and institutional influence within a democratic, student-led organisation.
Oxford Brookes Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of their background.
It’s a genuinely exciting time for Oxford Brookes Students’ Union and we look forward to receiving your application.
Key Dates
Closing Date: Monday 16th March, 9am
Interviews (In-person): Thursday 26th March
How to Apply
Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.
For an informal conversation about the role and the application process, please contact our recruitment partners at Atkinson HR Consulting. Their contact details can be found in the candidate job pack.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Philanthropy Officer to support our Major Giving programme, working with trusts, foundations, statutory funders and high-net-worth individuals to grow income and build strong, long-term relationships.
You will research funding opportunities, prepare high-quality grant applications and proposals, manage funder relationships and deliver effective stewardship and impact reporting. You’ll also support donor communications, campaigns, and Major Giving events, while maintaining accurate records using Salesforce.
This is an exciting opportunity for someone who is organised, proactive and motivated by purpose, with a passion for building partnerships that enable meaningful change.
The closing date for applications is 17 March. We will begin reviewing applications as they are received, with first-stage interviews conducted online on a rolling basis. Shortlisted candidates will then be invited to attend a second interview in person at our Chippenham office during the week commencing 23 March. Early applications are encouraged, as interviews may be scheduled before the closing date.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
The Role
As Interim Head of Business Development, you will provide strategic leadership and hands-on delivery to stabilise and strengthen the Trust’s business development approach. You will lead the end-to-end opportunity pipeline - from market intelligence and commissioner engagement through to bid development, governance and mobilisation handover - ensuring opportunities are aligned to strategy, deliver strong outcomes, and are financially viable.
Hours: 37.5 Hours
Contract : 1 year fixed term contract
Salary: £48,022.00
Location: Cheadle, Stockport
Responsibilities include but are not exhaustive
- Provide visible interim leadership for the Trust’s business development function, setting clear priorities and ways of working, and coordinating contribution from service, operational, clinical and corporate colleagues.
- Develop and maintain a Trust-wide opportunity pipeline (tenders, frameworks, spot-purchase growth, strategic partnerships and other commissioned income routes), including qualification, prioritisation, and clear next steps.
- Lead proactive engagement with commissioners, local authorities, Integrated Care Boards (ICBs), NHS partners and other stakeholders to understand demand, shape specifications where appropriate, and position the Trust effectively.
- Own the end-to-end bid process: establish bid plans, coordinate contributors, draft and quality-assure responses, and ensure submissions are compliant, persuasive, and submitted on time.
- Work with Finance and service leads to ensure all bids and proposals are underpinned by robust costing, pricing, risk assessment and contract terms review; ensure financial viability and appropriate approvals before submission.
- Create and embed a practical bid governance approach (stage-gates, templates, timelines and sign-off), so that bidding is consistent, efficient and auditable.
- Champion the Together Trust’s vision, mission and values, and role model the Trust’s behaviours.
- Commit to promoting equality, diversity and inclusion in how opportunities are developed and how the Trust works with partners.
- Maintain a visible presence across Trust services and corporate teams, balancing hybrid working with on-site engagement as needed.
About You
- Educated to degree level (or equivalent senior leadership experience).
- Evidence of continuing professional development in leadership, commissioning, commercial practice or service transformation
- Significant senior experience in commissioning, business development, service development or strategic partnership working within a public service environment (e.g. local authority, NHS, education, social care, VCFSE).
- Proven track record of developing successful proposals, business cases, tenders or commissioning documentation - including coordinating multiple contributors to deadlines.
- Strong stakeholder management skills, including experience engaging credibly with senior commissioners and partners.
- Good understanding of public sector commissioning and procurement routes, including tendering, frameworks and contract governance.
- Understanding of the importance of safeguarding, quality and regulatory expectations when developing and mobilising services for children, young people and adults.
- Ability to analyse complex problems, identify options and recommend proportionate solutions.
- Full UK driving license with ability to travel across Together Trust locations and to partner/commissioner meetings as required.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Find out more — watch our short video to see what it’s like to work with us:
https://youtu.be/SEnw2o00T6E
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the Role
As Programme Lead for Flourishing ECTs, you will oversee the successful delivery of the Flourishing ECTE programme: a professional learning offer we have developed at the Church of England in partnership with UCL.
You will ensure these programmes are delivered with excellence across a wide network of regional partners, supporting facilitators to create high-impact learning experiences for school leaders and teachers. Your role will involve coordinating delivery partners, refining programme content based on feedback and research, and ensuring that participants are well-supported throughout their learning journey.
You will play a key role in shaping the future of these programmes, driving continuous improvement and championing a vision of leadership and teaching that enables adults in education to flourish.
We are open to full-time, or part-time applications for this role. Please indicate your interest within your application. For an informal conversation about the role, please contact
Professional Responsibilities
- Lead the design and delivery of the Flourishing ECTEs programme, delivered in partnership with University College London (UCL).
- Ensure 'Flourishing Content' is continually improving and evolving, establishing a truly unique ECTE offer.
- Equip, train, and support facilitators to deliver programme content effectively, ensuring that training is tailored to the specific context and needs of the ECT phase across regional cohorts.
- Deliver elements of programme content in both large-scale virtual settings and smaller regional groups (virtually or face-to-face).
- Ensure effective curriculum delivery and knowledge application in early career teaching contexts, aligned with UCL's curriculum framework and standards.
- Collaborate with other Programme Leads to ensure coherence and consistency across programmes and to share best practice.
- Use leadership credibility to contribute to programme visibility and engagement, including sharing expertise through blogs, videos, and speaking at external events.
Staff Management and Collaboration. - Work closely with UCL and a wide network of delivery partners to ensure effective programme implementation and regional coordination.
- Lead the setup and onboarding of new Delivery Partners, ensuring they are well-prepared and supported to deliver the programme in line with UCL's expectations.
- Collaborate with other Programme Leads and the wider Professional Learning Team to deliver high-quality learning experiences for participants.
- Line manage members of the programme team, providing supervision, guidance, and support to ensure effective delivery and professional development.
Quality and Standards
- Implement robust quality assurance processes across all stages of programme delivery, responding to feedback and driving continuous improvement.
- Monitor key performance indicators (KPIs) such as attendance, engagement, and completion, working with UCL and Delivery Partners to ensure targets are met.
- Ensure participants are well prepared for assessment, supporting consistently high success rates.
- Regularly review feedback and address areas for improvement through curriculum design and facilitator development.
Communication and Engagement
- Ensure excellent communication with UCL, Delivery Partners, and participants, including oversight of inbox management and timely responses to queries.
- Coordinate external communications and logistics for events, briefings, and programme updates, ensuring a high-quality experience for all stakeholders.
Research and Development
- Engage with governance and research groups, including UCL, to ensure programme content is underpinned by current evidence and responsive to emerging themes.
- Work with school leaders and sector experts to bring evidence-led leadership development to life within the ECT phase of the programme.
Essential
Knowledge and Experience:
- Successful senior leadership experience within the education sector.
- Proven impact in designing and delivering professional development, particularly in relation to NPQs, ECTE or the Church of England's Flourishing programmes.
- Experience of leading teams of facilitators and/or coaches in a professional learning context.
- Strong understanding of the NPQ/ECF frameworks and their research base.
- Secure understanding of the Church of England Vision for Education and its application in schools.
- Experience in evaluating the impact of professional learning programmes using qualitative and quantitative data.
Skills and Abilities:
- Ability to design and deliver research-informed teacher development programmes.
- Excellent facilitation and presentation skills, both in-person and online, with large and small groups.
- Strong written and verbal communication skills, including the ability to engage a wide range of stakeholders.
- Confident in managing complex projects and ensuring high-quality delivery across multiple partners.
- Ability to oversee and assure the quality of facilitation across a distributed delivery network.
Personal Attributes:
- Creative, reflective, and responsive to feedback.
- Committed to excellence and consistency in programme delivery.
- Organised and systematic, with a track record of successful project implementation.
- Collaborative and values-driven, with a commitment to inclusive leadership development.
Education:
- Qualified Teacher Status (QTS).
Desirable
Education:
- Postgraduate qualification in a relevant field.
- Specialist qualifications in educational leadership and/or coaching.
Skills and Abilities:
- Experience in designing and delivering blended or online learning using digital platforms.
- Coaching skills and/or experience of delivering coaching training.
Knowledge and Experience:
- Experience of embedding the Church of England Vision for Education in a school or system leadership context.
- Experience in managing regional or national projects with multiple stakeholders.
- Recent and varied experience of leadership coaching in school or system settings.
- Familiarity with national professional development frameworks and their application across different phases and contexts.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
Closing date for applications is 08 March at 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Community & Challenge Events Manager
Hours: Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times.
Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.
We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups.
Job purpose
- To develop community fundraising activity and campaigns to support Willow’s strategic income goals.
- To work across Community and Challenge Events to deliver agreed financial and non-financial targets.
- To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness.
- Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends.
- Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets.
Main duties/responsibilities
- To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets.
- To raise awareness of our work and to inspire support through the following activities:
- To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25%
- To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25%
- To deliver presentations to a variety of community audiences. 5%
- To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10%
- To develop the charity’s social media fundraising activity in collaboration with the wider team.10%
- Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5%
- To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5%
- To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10%
- To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5%
- To ensure accurate recording of supporter information and reporting on activity through:
- Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
- Using RE as a tool to aid fundraising using data insight and reporting
- To prepare end of campaign reports to improve results for future campaigns and capture learnings.
- To prepare regular income reports and updates as required.
- To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
- To keep up to date with changes and trends in the UK fundraising environment
- To undertake any other tasks required
Qualifications, Knowledge and Experience
Essential
- Demonstrable experience in Community Fundraising.
- Proven record of accomplishment in delivering and meeting targets
- Self-motivated and able to work on own initiative
- Well organised with attention to detail
- Ability to inspire and influence others to support Willow
- Ability to develop, motivate and manage individuals and groups of individuals
- Ability to manage several projects and tasks simultaneously and skilled at prioritising
- Excellent verbal, written and presentation skills
- Effective negotiating and influencing skills
- Strong numeracy skills
- Decisive problem solver with the ability to adapt easily to change
- Innovative outlook and a willingness to suggest new ideas.
Desirable
- Experience of producing fundraising reports for activity and outcomes
- Experience in delivering fundraising campaigns and initiatives
- Fundraising database experience – preferably Raiser’s Edge
- Experience of working in the charity / fundraising sector.
Other
- Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required.
- Full driving license and access to a car
Special Conditions
Essential
- Able to work irregular (unsociable) hours and weekends where necessary.
General
We offer the following competitive benefits package:
- Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
- 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
- Holiday purchase scheme
- Stakeholder pension with matching contributions up to 5%
- Occupational sick pay
- Life Assurance cover of 3 x salary
- Flexible working patterns where appropriate for the role
- Employee Assistance Programme
- Access to financial advice and employee discounts
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.
The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.
Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus.
We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.
For a full job description and information about how to apply, please head to the Pattern Church website.
Closing date: March 10th
Interviews w/c March 16th
To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.
The client requests no contact from agencies or media sales.
Family Support Worker – Thames Valley
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
As part of a newly created Outreach squad focused on reaching and engaging with the bereaved military community, you will use digital marketing skills to help us develop a thriving online community.
You’ll take full ownership of our day-to-day social media activity across platforms like Facebook, Instagram, LinkedIn, and TikTok. From scheduling content and managing the calendar, to engaging with our audience and contributing to campaign ideas.You’ll also help deliver key marketing tasks that support outreach, engagement and growth, connecting families to the services we offer.
It all starts here – we can’t support families if they don’t know we exist.
The key responsibilities of this role are:
Social Media (Core Accountability)
Planning & Scheduling
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Own and manage the social media content calendar, ensuring consistent, relevant output aligned to Outreach priorities.
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Schedule and publish content across platforms including Facebook, Instagram, LinkedIn, and TikTok using agreed tools.
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Work closely with the Head of Outreach to refine platform focus, tone, and audience segmentation.
Content & Campaign Support
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Suggest and implement social-first content ideas that support campaigns, service launches, and ongoing outreach to beneficiaries.
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Create simple, on-brand social content where required (e.g. Canva graphics, polls, text-based posts, evergreen content).
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Work closely with the in-coming Content Creator to ensure video and visual content is used effectively and repurposed across channels.
Community Engagement
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Actively monitor and respond to comments, messages, and enquiries across social platforms, with particular sensitivity to bereavement-related conversations.
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Engage appropriately with the wider military, veteran, and bereavement community online to help maintain visibility and connection.
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Escalate sensitive, safeguarding, or service-related enquiries to the appropriate team in line with agreed processes.
Monitoring & Insight
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Track and report on key social media metrics (e.g. reach, engagement, follower growth, link clicks).
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Use insights to recommend improvements and help the Outreach Squad learn what content resonates.
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Keep up to date with platform changes, trends, and best practice.
Marketing Execution (Additional Responsibilities)
Email Marketing
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Own the creation, scheduling, and sending of regular email updates to bereaved families using agreed platforms.
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Maintain email lists in line with data protection requirements and agreed segmentation.
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Track basic performance metrics (open rates, click-throughs) and share insights with the Head of Outreach.
Website Content Support
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Upload and maintain marketing content on the website, including news articles, blogs, and impact updates.
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Ensure content is accurate, on-brand, and correctly formatted.
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Work with the Head of Outreach to ensure content is published in a timely and coordinated way.
General Marketing Support
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Support the delivery of wider marketing and outreach activity as required (e.g. campaign roll-outs, asset updates, coordination tasks).
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Assist with keeping marketing materials organised, up to date, and accessible for the wider team.
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Contribute to continuous improvement of how marketing activity is delivered across the Outreach Squad.
The 30-day goals for this role are:
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Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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With support from the Head of Outreach, conducted a full audit of all the charity’s social channels.
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Taken ownership of social channels and scheduling calendar/tools.
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Agreed key performance measures and personal success measures with Head of Outreach.
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Demonstrates a clear grasp of the Scotty’s tone and marketing philosophy.
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Understands the current beneficiary email journeys and how the existing process works.
The 60-day goals for this role are:
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Publishing consistently across key social channels in-line with priorities agreed with the Head of Outreach.
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Set early baseline performance within agreed key metrics.
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Taken responsibility for creating and sending the weekly Children & young people (CYP) email, Springboarder (young adult) email, and monthly Community updates email.
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Showing effective working practices with the Content Creator leading to engaging social content demonstrated by meeting agreed metrics.
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Proactively supporting the Head of Outreach in other digital outreach activities.
The 90-day goals for this role are:
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Independently running day-to-day social media activity maintaining consistency in quality, tone and frequency.
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Recognised internally as the go-to person for day-to-day social media and email marketing delivery.
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Demonstrating clear improvements in at least 2-3 agreed metrics (such as engagement rates, click throughs, open rates etc).
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Using insights to optimising content mix, timing and formats to improve effectiveness.
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Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!
What You’ll Need to Succeed
Must Have
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Practical experience managing professional social media accounts across platforms such as Facebook, Instagram, LinkedIn, and TikTok.
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Strong written communication skills, with the ability to adapt tone and messaging for different audiences and platforms.
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Confidence using social media scheduling tools and basic design platforms such as Canva.
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High emotional intelligence and the ability to communicate with empathy and professionalism, particularly around sensitive topics such as bereavement.
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Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.
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A genuine belief in Scotty’s mission and a commitment to representing the charity thoughtfully and responsibly online.
Nice to Have
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Experience uploading and managing content on a CMS (e.g. WordPress or similar).
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Familiarity with interpreting basic performance data (social insights, email open and click-through rates) to inform improvements.
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Experience of the UK military community.
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An interest in community-building and using digital channels to create connection, not just visibility.
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Experience delivering or supporting email marketing campaigns, including writing copy and sending campaigns.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: Friday 13th March.
Important Information:
Feedback
Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email.
Location
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This senior leadership role provides strategic and operational oversight of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for survivors of Violence Against Women and Girls (VAWG).
As Head of Clinical Services, you will lead a multidisciplinary team delivering individual therapy, group work, body-based therapies and web-based counselling within WGN’s intersectional Black feminist framework and Holistic Empowerment Recovery (HER) Model. You will shape the strategic direction of clinical services, strengthen partnerships, embed strong clinical governance and safeguarding practice, and foster a culture of collective care, reflective practice and anti-oppressive leadership.
This role combines strategic leadership, service development, clinical oversight and people management to ensure WGN’s therapeutic services remain sector-leading, accessible and survivor-led.
About you
As Head of Clinical Services, you will:
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Provide strategic and clinical leadership across all therapeutic services, ensuring high-quality, trauma-informed, strengths-based and non-pathologising support within an intersectional feminist framework.
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Lead and develop multidisciplinary teams, line managing senior clinical staff and embedding reflective practice, wellbeing and anti-oppressive leadership.
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Hold responsibility for safeguarding and risk management as Designated Safeguarding Lead, ensuring robust case oversight and partnership working to keep survivors safe.
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Drive service development and innovation, using data, survivor feedback and best practice to shape responsive therapeutic pathways and specialist trauma interventions.
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Ensure equitable and inclusive access, strengthening referral pathways, managing demand with service managers and reducing barriers for marginalised survivors.
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Oversee monitoring, evaluation and quality assurance, ensuring compliance with professional standards and funder requirements and using learning to improve services.
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Build partnerships and sector influence, representing WGN externally and contributing to training, knowledge-sharing and policy discussions.
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Embed survivor voice and co-production across service design, delivery and development.
Closing date and Interviews
This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.
We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PECT is an independent charity creating sustainable places by supporting the reduction of resource use, enhancing the natural environment, educating on the changes needed and improving the health and wellbeing of communities that we work with.
Based at the entrance to a beautiful country park on the outskirts of Peterborough, PECT offers a dynamic and enjoyable working environment. Our impact is tangible, and our work is guided by strong values centred on our team, partners, and the communities we work with
Due to continued growth of Investors in the Environment (iiE), we are seeking a proactive and commercially minded individual to support the expansion of the iiE membership base nationally. This role is ideal for someone with 2–3 years’ experience in sales, marketing or business development who enjoys building relationships, closing opportunities and working in a purpose-driven organisation.
Purpose of role:
iiE is a national environmental accreditation scheme designed to help businesses reduce their impact on the environment through practical, engaging measures.
The successful applicant will be responsible for driving membership growth through proactive sales activity, targeted marketing campaigns and strong relationship management. The role combines strategic marketing delivery with confident prospect engagement, moving organisations from initial enquiry through to membership sign-up and onboarding.
Working collaboratively across the iiE team, the role holder will help generate a strong and consistent sales funnel, guide prospective members through their on boarding journey, and contribute directly to the growth of the scheme.
Based: Two days per week based at Ham Lane House, Ham Lane, Peterborough, PE2 5UU, with flexible home working available depending on organisational and role requirements.
Interview Date: Ongoing - PECT will shortlist suitable candidates for interview on an ongoing basis until the position is filled.
Start Date: ASAP.
Hours/Week: 37 hours (although part time hours will be considered).
Work outside normal hours: Occasional evening and weekend work may be required, typically for events or training.
Reports to: Marketing and Communications Manager
Key responsibilities:
- Work proactively with the PECT Marketing Manager to design and deliver inspiring, targeted marketing campaigns that generate high-quality leads and grow the iiE sales funnel.
- Take ownership of campaign activity across email, website, social media and partnerships to attract new prospective members.
- Develop compelling marketing content including newsletters, sector-specific collateral, case studies, graphics and digital content that clearly communicate the benefits of iiE.
- Identify press, partnership and promotional opportunities that raise iiE’s profile and bring new organisations into the pipeline.
- Track campaign performance and recommend improvements to increase engagement and lead conversion.
- Support the sales process by following up leads generated through campaigns, events and initial calls undertaken by other members of the team.
- Confidently guide prospective members through the accreditation process, clearly articulating the practical, financial and reputational benefits of iiE.
- Maintain accurate and up-to-date records within the CRM system, tracking pipeline progress and conversion data.
- Work proactively to improve and automate the member journey within the CRM system.
- Contribute ideas to streamline internal processes and enhance the customer experience.
- Represent iiE confidently at events, exhibitions and networking opportunities.
- Support planning, promotion and delivery of iiE events and webinars.
Person specification
We value diversity and inclusion, and we welcome applicants from all backgrounds and experiences. You don't have to meet all the criteria listed below to apply. If you have the skills and passion for this role, we would love to hear from you.
Essential criteria:
- Minimum 2 years’ experience in a sales, marketing or business development role.
- Demonstrable experience of managing leads and converting prospects.
- Confident communicator with strong telephone and face-to-face engagement skills.
- Experience delivering digital marketing campaigns (email, social media, website).
- Ability to build relationships with a wide range of stakeholders.
- Strong organisational skills and ability to manage multiple priorities.
- Experience using CRM systems, particularly HubSpot.
- IT literate, particularly Microsoft Office and marketing tools.
- Self-motivated, target-driven and resilient.
Desirable:
- Experience in a membership-based or accreditation scheme.
- Understanding of sustainability or environmental issues.
- Experience editing video or creating digital marketing collateral.
- Knowledge of marketing automation tools.
- Experience with paid social advertising in particularly LinkedIn.
- Experience supporting or managing paid digital advertising campaigns, particularly LinkedIn and Google Ads (including Google Ad Grants).
To apply:
Please send a covering letter and CV demonstrating how you meet the criteria set out in the person specification.
We prefer to receive applications electronically; however, we understand not everyone has access to the internet, therefore you can also post your application to the following address;
PECT, Ham Lane House, Ham Lane, Peterborough PE2 5UU
We are not a home office sponsored organisation and are not able to offer employment unless the person already has the right to work in the UK via a passport or a visa that they have already obtained. We are not able to sponsor individuals.
All candidates must ensure they indicate in their CV or covering letter that they have the right to work in the UK.
You may be contacted for a brief telephone interview before the formal interviews. If shortlisted for interview you will be required to prepare a presentation or complete a brief task, relevant to the role, as part of the interview.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, International Festival and End of Year Awards, working with 10+ departments across the Union.
Do you have good working knowledge of effective marketing practices and the student market? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience in planning a variety of innovative marketing campaigns, promotions and offers, along with experience of collaborating with multiple stakeholders in the successful delivery of projects.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
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Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience
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Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application
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Contract: Permanent with a 6 months probationary period
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Member of: Fundraising Team
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Reporting to: Development Manager (Partnerships)
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.
Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.
You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.
You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.
Closing date: Sunday 1st March 2026 at 11.59 pm.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions.
About Compassion in Dying and the information line service
At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.
Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.
Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.
This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·
Role purpose
·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.
·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.
·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.
·Contribute to the development of information resources for the public and professionals.
Key responsibilities
Information service
·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.
·Provide clear, accurate information in plain English.
·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.
·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.
·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.
·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.
·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.
·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.
·Maintain awareness of other organisations’ services and sources of support.
·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.
·Identify callers who may be appropriate and willing to act as case studies.
·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.
Information quality and continuous improvement
·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.
·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.
·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.
Professional development
·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.
·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.
·Comply with mandatory training and attend team clinical supervision sessions.
Representing Compassion in Dying externally
·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.
·Deliver talks and presentations to stakeholders and members of the public, both online and in person.
·Raise the profile of Compassion in Dying’s Information Service.
·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.
General
·Participate in staff meetings, supervision and annual appraisal processes.
·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.
·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.
·Act, at all times, in the best interests of Compassion in Dying
Person specification
Experience: Essential
·Registered nurse with experience in specialist end-of-life or palliative care.
·Commitment to pro-choice principles for all individuals.
·Experience of writing complex information for a lay audience.
Experience: Desirable
·Experience providing information and support via telephone, email or webchat.
·Experience developing policies and procedures for an information line or related service.
·Experience of monitoring, recording and analysing data.
·Experience of report writing.
Knowledge
·Good understanding of the mental capacity legislation across the U.K.
·Good understanding of different types of advance care planning documents.
·Clear understanding of the boundaries of an information and support role.
·Excellent knowledge of current end-of-life healthcare systems and treatment options.
·Understanding of confidentiality best practice and data protection.
Skills and Abilities
·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.
·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.
·Ability to work both autonomously and as part of a team.
·Strong organisational skills, with the ability to prioritise work and manage competing demands.
·Good IT skills, including databases, spreadsheets, word processing, email and internet use.
·Ability to search for, assess and critique scientific and medical evidence.
·Willingness to give and receive constructive feedback and to have work peer reviewed.
Values
·Commitment to Compassion in Dying’s vision and mission.
·Commitment to Dignity in Dying’s vision and mission.
Organisational behaviours
·Leading by example: Motivates others through a professional and positive approach to work.
·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.
·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.
·High standards: Strives to deliver work of a consistently high quality.
·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.
Interview dates: 12th & 13th March 2026
We believe a good life should include a good death. Having the care and treatments you want, and not the ones you don’t.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Lambeth, London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours on call Rota).
We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing Date: 09:00am 27 February 2026
Interview Date: 12 and 13 March 2026
The client requests no contact from agencies or media sales.